Fairstead looking for a receptionist to perform a variety of administrative and clerical tasks. As a receptionist you will be the first point of contact for the property, and you will provide administrative support for the on-site team. You will handle the flow of people through the property and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner. 

RESPONSIBILITIES: 

• Maintains records, documentation, and files, particularly more complex or sensitive files. 

• Type letters and memos. 

• Track visits and calls. 

• Oversees telephone services, email correspondence, and mail distribution. 

• Answer phones pleasantly, adhering to the phone techniques as stipulated in the policy and procedures manual.  

• Assist in taking work requests and expediting their completion; maintaining records as stated in the policy and procedures manual. 

• Maintain courteous communications with residents, applicants, and representatives of other companies. 

• Directs office activities and functions to maintain efficiency and compliance with company policies. 

• Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required. 

• Maintains office supplies inventory. 

• Performs other related duties as required. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• High school graduate or equivalent.  

• One year of office assistant or customer service experience.  

• Strong written, verbal communication and interpersonal skills. 

• Ability to multi-task, strong attention to detail and be well-organized in a fast-paced environment. 

• Excellent customer service and communication skills.  

• Exceptional time management skills.  

• Able to effectively present information and respond to questions from management, vendors, and associates. 

• Adhere to tight deadlines and quick turnaround for deliverables. 

• Ability to work collaboratively in a dynamic environment where adaptability is imperative. 

• Strong written and oral skills. 

• Accurate with a strong attention to detail. 

• Proficient in Microsoft Office Suite. 

Fairstead is hiring a Maintenance Technician to maintain the day-to-day operations and assume responsibility for maintaining the property's physical assets. 

RESPONSIBILITIES: 

• Inspect buildings and equipment regularly for needed repairs and improvements. 

• Perform necessary preventative maintenance and repairs on the property as needed.  

• Implement maintenance policies and standards to prevent misuse of property appliances.  

• Ensure that properties are safe and avoid any danger to their occupants, visitors, and workers.  

• Clean and prepare vacated buildings and rooms for new occupants to move in.  

• Check electrical wiring for accuracy and compliance with regulatory standards.  

• Check safety systems and devices for operational effectiveness monthly.  

• Participate in the on-call rotation. Respond promptly to emergency maintenance problems that may require attention outside of normal working hours.  

• Maintain an inventory of supplies, tools, and equipment. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Mechanical skills to handle minor repairs and fixtures.  

• Knowledge of electricity to diagnose electrical problems and carry out minor repairs.  

• General maintenance skills.  

• Verbal and written communication skills for effective delivery of information.  

• Prior experience as a Service Technician or in a similar role.  

• HVAC, CMRP, or equivalent certification preferred.  

• Ability to stand for extended periods.  

• Ability to lift to 70 pounds without assistance.  

• Dexterity and attention to detail. 

#Indeed

Fairstead has an exciting opportunity in our portfolio, and we are looking for a strong Traveling Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

 This position will require 90%-100% travel.

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead’s property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property’s premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. 

RESPONSIBILITIES: 

• Supervision of other maintenance employees. 

• Taking a leadership position on special projects. 

• Perform a variety of skilled maintenance and repair tasks.  

• Strong knowledge of accident and safety precautions.  

• Proficient in a specific trade with general maintenance and repair skills. 

• Work independently on routine projects and receive assistance for more complex projects. 

• Occasional need to work overtime for special projects or emergencies. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years experience in property maintenance. 

• Proficient in a specific trade with general maintenance and repair skills. 

• Knowledge of tools, techniques, and terminology of building and mechanical trades. 

• Strong knowledge of accident and safety precautions.  

• Knowledge and experience using a variety of tools and equipment to complete tasks.  

• Great organization and project management skills. 

• Able to implement and improve policies and procedures. 

• Proficient in Microsoft Office Suite. 

• Being knowledgeable in Yardi Software a plus. 

#Indeed

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. 

RESPONSIBILITIES 

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook. 

• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements. 

• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Documents lease violations and coordinate evictions. 

• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues. 

• Ensures the property’s maintenance team members respond and complete resident service requests. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Alerting staff of move ins, move outs, any emergencies. 

• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors. 

• Responsible for regularly tracking arrears and following up with tenants per the company policy. 

• Oversee the lease renewal program for appropriate retention rate. 

• Works within house legal team to track status of rent payments. 

• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily. 

• Create purchase orders in Yardi. 

• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours. 

• Perform or assist with any operations as required to maintain workflow and to meet schedules. 

• Perform other duties as needed.  

Benefits 

• Generous employer contribution for Medical Insurance through Meritain Health 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience are required to qualify for the position.  

• Two (2) years of experience in affordable housing leasing or property management.  

• Knowledge and experience in the local residential market. 

• Experience with EIV, Yardi and Realpage.

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills. 

• Able to learn and work with property management applications. 

• Quick learner and great attitude. 

Fairstead is hiring a Maintenance Technician to maintain the day-to-day operations and assume responsibility for maintaining the property's physical assets. 

RESPONSIBILITIES: 

• Inspect buildings and equipment regularly for needed repairs and improvements. 

• Perform necessary preventative maintenance and repairs on the property as needed.  

• Implement maintenance policies and standards to prevent misuse of property appliances.  

• Ensure that properties are safe and avoid any danger to their occupants, visitors, and workers.  

• Clean and prepare vacated buildings and rooms for new occupants to move in.  

• Check electrical wiring for accuracy and compliance with regulatory standards.  

• Check safety systems and devices for operational effectiveness monthly.  

• Participate in the on-call rotation. Respond promptly to emergency maintenance problems that may require attention outside of normal working hours.  

• Maintain an inventory of supplies, tools, and equipment. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Mechanical skills to handle minor repairs and fixtures.  

• Knowledge of electricity to diagnose electrical problems and carry out minor repairs.  

• General maintenance skills.  

• Verbal and written communication skills for effective delivery of information.  

• Prior experience as a Service Technician or in a similar role.  

• HVAC, CMRP, or equivalent certification preferred.  

• Ability to stand for extended periods.  

• Ability to lift to 70 pounds without assistance.  

• Dexterity and attention to detail. 

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

Fairstead is hiring a Maintenance Technician to maintain the day-to-day operations and assume responsibility for maintaining the property's physical assets. 

RESPONSIBILITIES: 

• Inspect buildings and equipment regularly for needed repairs and improvements. 

• Perform necessary preventative maintenance and repairs on the property as needed.  

• Implement maintenance policies and standards to prevent misuse of property appliances.  

• Ensure that properties are safe and avoid any danger to their occupants, visitors, and workers.  

• Clean and prepare vacated buildings and rooms for new occupants to move in.  

• Check electrical wiring for accuracy and compliance with regulatory standards.  

• Check safety systems and devices for operational effectiveness monthly.  

• Participate in the on-call rotation. Respond promptly to emergency maintenance problems that may require attention outside of normal working hours.  

• Maintain an inventory of supplies, tools, and equipment. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Mechanical skills to handle minor repairs and fixtures.  

• Knowledge of electricity to diagnose electrical problems and carry out minor repairs.  

• General maintenance skills.  

• Verbal and written communication skills for effective delivery of information.  

• Prior experience as a Service Technician or in a similar role.  

• HVAC, CMRP, or equivalent certification preferred.  

• Ability to stand for extended periods.  

• Ability to lift to 70 pounds without assistance.  

• Dexterity and attention to detail. 

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead’s property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property’s premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. 

RESPONSIBILITIES: 

• Supervision of other maintenance employees. 

• Taking a leadership position on special projects. 

• Perform a variety of skilled maintenance and repair tasks.  

• Strong knowledge of accident and safety precautions.  

• Proficient in a specific trade with general maintenance and repair skills. 

• Work independently on routine projects and receive assistance for more complex projects. 

• Occasional need to work overtime for special projects or emergencies. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years experience in property maintenance. 

• Proficient in a specific trade with general maintenance and repair skills. 

• Knowledge of tools, techniques, and terminology of building and mechanical trades. 

• Strong knowledge of accident and safety precautions.  

• Knowledge and experience using a variety of tools and equipment to complete tasks.  

• Great organization and project management skills. 

• Able to implement and improve policies and procedures. 

• Proficient in Microsoft Office Suite. 

• Being knowledgeable in Yardi Software a plus. 

The Recertification Specialist reviews all resident files within the portfolio and applies knowledge of regulatory requirements for properties to ensure compliance standards are met. This position serves as the primary point of contact for overseeing compliance, responding to HUD concerns, and providing outreach to the property. 

RESPONSIBILITIES: 

• Process initial, annual, and interim recertifications and calculate retroactive rent while conforming to HUD regulations and HPD guidelines. 

• Calculate rents for annual and interim recertification. 

• Identify households with income reporting discrepancies and make rent adjustments. 

• Review applicant files and determine Section 8 eligibility. 

• Follow LIHTC and Section 8 guidelines. 

• Notify residents of upcoming recertifications. 

• Schedule initial interviews for recertifications. 

• Prepare third party verification forms. 

• Maintaining residents’ files and paperwork. 

• Review tenant ledgers for arrears.  

• For NY: Investigate and correct income discrepancies. 

• Performs other related duties as required. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Knowledge of Section 8, LIHTC and HUD.  

• Knowledge of HUD/Public Housing/Tax Credit policies and procedures.  

• Experience with EIV reports.  

• Detail-oriented and the ability to operate on a deadline-driven schedule.  

• COS certification.  

• Experience with MOR.  

• Experience with Yardi and Realpage.

• People skills and superior communication skills.  

• For NY: Experience investigating and correcting income discrepancies.  

• Proficient in Microsoft Office Suite.   

• Possess strong organizational, analytical, and problem-solving skills   

• Notary Public is preferred. 

#indeed

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. 

RESPONSIBILITIES 

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook. 

• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements. 

• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Documents lease violations and coordinate evictions. 

• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues. 

• Ensures the property’s maintenance team members respond and complete resident service requests. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Alerting staff of move ins, move outs, any emergencies. 

• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors. 

• Responsible for regularly tracking arrears and following up with tenants per the company policy. 

• Oversee the lease renewal program for appropriate retention rate. 

• Works within house legal team to track status of rent payments. 

• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily. 

• Create purchase orders in Yardi. 

• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours. 

• Perform or assist with any operations as required to maintain workflow and to meet schedules. 

• Perform other duties as needed.  

Benefits 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience are required to qualify for the position.  

• Two (2) years of experience in affordable housing leasing or property management.  

• Knowledge and experience in the local residential market. 

• Experience with EIV and Yardi.  

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills. 

• Able to learn and work with property management applications. 
• Quick learner and great attitude. 

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead’s property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property’s premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. 

RESPONSIBILITIES: 

• Supervision of other maintenance employees. 

• Taking a leadership position on special projects. 

• Perform a variety of skilled maintenance and repair tasks.  

• Strong knowledge of accident and safety precautions.  

• Proficient in a specific trade with general maintenance and repair skills. 

• Work independently on routine projects and receive assistance for more complex projects. 

• Occasional need to work overtime for special projects or emergencies. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years experience in property maintenance. 

• Proficient in a specific trade with general maintenance and repair skills. 

• Knowledge of tools, techniques, and terminology of building and mechanical trades. 

• Strong knowledge of accident and safety precautions.  

• Knowledge and experience using a variety of tools and equipment to complete tasks.  

• Great organization and project management skills. 

• Able to implement and improve policies and procedures. 

• Proficient in Microsoft Office Suite. 

• Being knowledgeable in Yardi Software and Realpage a plus. 

The Recertification Specialist reviews all resident files within the portfolio and applies knowledge of regulatory requirements for properties to ensure compliance standards are met. This position serves as the primary point of contact for overseeing compliance, responding to HUD concerns, and providing outreach to the property. 

RESPONSIBILITIES: 

• Process initial, annual, and interim recertifications and calculate retroactive rent while conforming to HUD regulations and HPD guidelines. 

• Calculate rents for annual and interim recertification. 

• Identify households with income reporting discrepancies and make rent adjustments. 

• Review applicant files and determine Section 8 eligibility. 

• Follow LIHTC and Section 8 guidelines. 

• Notify residents of upcoming recertifications. 

• Schedule initial interviews for recertifications. 

• Prepare third party verification forms. 

• Maintaining residents’ files and paperwork. 

• Review tenant ledgers for arrears.  

• For NY: Investigate and correct income discrepancies. 

• Performs other related duties as required. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Knowledge of Section 8, LIHTC and HUD.  

• Knowledge of HUD/Public Housing/Tax Credit policies and procedures.  

• Experience with EIV reports.  

• Detail-oriented and the ability to operate on a deadline-driven schedule.  

• COS certification.  

• Experience with MOR.  

• Experience with Yardi and Realpage.

• People skills and superior communication skills.  

• For NY: Experience investigating and correcting income discrepancies.  

• Proficient in Microsoft Office Suite.   

• Possess strong organizational, analytical, and problem-solving skills   

• Notary Public is preferred. 

The Resident Services Coordinator provides support and referral services to a population of residents in subsidized multifamily properties. They will monitor the residents’ living conditions, the needs, and the services they are receiving. The Resident Service Coordinator will coordinate programs and services to help residents maintain and improve their quality of life and track their impact and effectiveness.  

RESPONSIBILITIES: 

• Work collaboratively with residents to survey their interests in programming and related activities.  

• Host quarterly meetings with residents. 

• Develop an outcomes-based work plan for the community. 

• Coordinate community impact programs involving After-School Tutoring, Workforce Development, Health/Nutrition, Financial Literacy, Broadband Access, and Seniors. 

• Create a communications plan (flyers, social media, automated calling, home visits, calendar of events, etc.) to inform residents of meetings, programs, and special events. 

• Provide direct case management support to prevent evictions, utility cut-offs, and to help ensure food security and health. 

• Help facilitate voter registration drives. 

• Track and report on program effectiveness. Will work closely with the department supervisor to measure program outcomes. 

• Work as a liaison between Community Managers and residents to ensure resident preparedness for annual recertifications. Will help residents identify important paperwork for annual recertifications. 

• Participate in internal and external workgroups to support civic activities and stay current on emerging neighborhood issues. 

• Provide crisis intervention support. 

• Provide fundraising support for grants, special events, and campaigns. 

• Educate residents on service availability, application procedures, job training, etc. Advocate for residents in these areas. 

• Develop and execute or facilitate family development and parenting events for all populations. 

• Work closely with management and as a conduit with at risk households to prevent eviction for non-payment of rent or for violations of lease agreements. 

• Work as a liaison between Community Management and residents during construction period to ensure compliance with Low Income Housing Tax Credit qualifying and assist residents impacted by construction in their home. 

• Coordinate non-profit partners and community organizations programming on site or offsite 

• Serve as primary contact for residents, non-profits and city/state agencies for the implementation, registration of and participation programs and events. 

• Serve as resident liaison for community meetings and social services, programs, and events. 

• Identify issues and opportunities ongoing to better serve residents and support Fairstead’s mission. 

• Serve as community relations liaison as needed for public meetings, Tenant Association meetings and events. 

• Work with Property Management Team, track and maintain day-to-day social services activities at the property and in accordance with local, city, state, and federal guidelines. 

• Maintain a Resource Directory that includes a listing of state and/or local service providers that residents can contact for assistance. 

• Maintain consistent documentation of program activities, case management notes, and reports 

• Perform other related duties as required. 

BENEFITS: 

•  Generous employer contribution for Medical Insurance through Meritain Health. 
• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Bachelor’s degree in liberal arts, social work, or related field; preferred.  

• LMSW preferred but not required. AmeriCorps and VISTA experience welcomed. 

• Demonstrated volunteer and community experience. 

• Bilingual in Spanish and English preferred. 

• Positive outgoing attitude and excellent customer service skills. 

• Proficient listener with excellent interpersonal skills, including tact and diplomacy. 

• Proficient in the Microsoft Office Suite. Demonstrated working knowledge of computer applications and data tracking systems like Family Metrics, Yardi and Realpage. 

• Able to effectively present information and respond to questions from management, vendors, and associates. 

• Adhere to tight deadlines and quick turnaround for deliverables. 

• Ability to work collaboratively in a dynamic environment where adaptability is imperative. 

• Strong written and oral skills. 

• Accurate with a strong attention to detail. 

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead’s property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property’s premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. 

RESPONSIBILITIES: 

• Supervision of other maintenance employees. 

• Taking a leadership position on special projects. 

• Perform a variety of skilled maintenance and repair tasks.  

• Strong knowledge of accident and safety precautions.  

• Proficient in a specific trade with general maintenance and repair skills. 

• Work independently on routine projects and receive assistance for more complex projects. 

• Occasional need to work overtime for special projects or emergencies. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years experience in property maintenance. 

• Proficient in a specific trade with general maintenance and repair skills. 

• Knowledge of tools, techniques, and terminology of building and mechanical trades. 

• Strong knowledge of accident and safety precautions.  

• Knowledge and experience using a variety of tools and equipment to complete tasks.  

• Great organization and project management skills. 

• Able to implement and improve policies and procedures. 

• Proficient in Microsoft Office Suite. 

• Being knowledgeable in Yardi Software a plus. 

Responsible for all aspects of rent collection & Landlord / tenant relations. Monitors resident ledgers, delinquency reports, uncollectible rent, and uncollectible other income reports. Provides coaching to site team members for rent collection techniques, resident communication, and reporting. Works directly with Financial Managers to create and implement rent collection programs aimed at meeting and exceeding rent collection and uncollectible rent/uncollectible other income goals. Acts a liaison between landlord and outside legal counsels. Assist with filing and following up on all legal matters (evictions, non-compliance, etc.) 

RESPONSIBILITIES: 

Resident Inquiries and Financial Matters 

• Issue letters and call residents re: arrears before referring to LLT Counsel. 
• Respond to resident inquiries re: case status and ledger matters. 

• Liaise with Accounting Staff re: ledger matters. 

• Analyze resident ledgers for accuracy and suggest and adjust as needed. 

• Research and resolve payment discrepancies/resident’s queries as needed. 

• Track and enforce payment plans and consents. 

• Responsible for overseeing the preparation and delivery of resident communication to encourage timely payment of charges due and facilitate the collection of delinquent accounts. 

• Establish, oversee, and participate in the implementation of a “new resident” orientation program for all assigned properties, with the objective of setting clear expectations regarding the lease requirements, as they relate to payment of rent. 

• Oversee and participate in resident meetings to review account balances, rent court status, delinquency history, and any topics related to their ability to meet the financial obligations of their lease agreement. 

• Monitors Delinquency Memos as a tool to oversee collection process on multiple sites and enters memos when directly acting on a specific resident account.  

• Responsible for the timely filing of failure to pay rent complaint and warrant of restitution with the court and scheduling the eviction with Sheriff or Constable’s office. 

Landlord Tenant functions 

• Ensure landlord tenant cases are moving forward with court timeline.  

• Confirm with Management cases to move forward with law firms for nonpayment cases/ holdover. 

• Work with CM to gather documentation to commence nonpayment and holdover cases. 

• Ensure all affidavits are executed by the appropriate parties and sent to outside counsel. 

• Review monthly attorney bills for any discrepancies, account review and validation of charges. 

• Upload court stipulations and update tenant record/files on Yardi. 

• Update court disposition on Yardi with any relevant court dates. 

• Track warrants and evictions and update tenant record/files on Yardi. 
• Other related duties, as needed. 

DHCR 

• Gather and provide all necessary documents for DHCR (Division of Housing and Community Renewal) complaints/cases required by outside counsel. 
• Update shared DHCR files, court documents and correspondence to Yardi. 

Reporting 

• Maintain accurate reports of DHCR cases. 

• Update reporting on legal cases in Yardi. 

• Maintain monthly report on all outstanding severed rents and fees. 

• Run monthly arrears reports for new rent demands. 

• Update tenant’s status on Yardi. 

• Prepare other reports as needed. 

Documentation for Access and Repair Issues 

• Update CM with repair requests and access dates required by court stipulations. 

Form Notices and Form Agreements 

• Send out initial notices for nonpayment (5-day notices), as needed. 

• Assist CMs and ACMs with standard notices for lease violations. 

• Prepare payment agreements. 

• Prepare riders and early termination agreements with appropriate review by counsel. 

• Prepare concession agreements with appropriate review by counsel and guidance from CM, AM. 

• Prepare surrender agreements for move out inspections. 

• Prepare other agreements, correspondence as needed. 

OTHER JOB DUTIES: 

• Performs other related duties as required. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health.

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Minimum 3 years of experience in legal administration. 

• Knowledge of the NYC residential market. 

• Knowledge of NYC landlord laws.  

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills 

• Able to learn and work with property management applications 

• Quick learner and great attitude. 

• Able to effectively present information and respond to questions from management, vendors, and associates. 

• Adhere to tight deadlines and quick turnaround for deliverables. 

• Ability to work collaboratively in a dynamic environment where adaptability is imperative. 

• Strong written and oral skills. 

• Accurate with a strong attention to detail. 

• Proficient in Microsoft Office Suite. 

The Service Manager manages and supervises the repair and maintenance of the property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead’s property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair, and ensures that the property’s premises and facilities are kept clean and hygienic in alignment with Fairstead's safety policies and standards. 

**Sign-on Bonus $2,500: $1250 to be paid out upon onboarding and $1250 to be paid out after 90 days! 

RESPONSIBILITIES: 

• Supervision of other maintenance employees. 

• Taking a leadership position on special projects. 

• Perform a variety of skilled maintenance and repair tasks.  

• Strong knowledge of accident and safety precautions.  

• Proficient in a specific trade with general maintenance and repair skills. 

• Work independently on routine projects and receive assistance for more complex projects. 

• Occasional need to work overtime for special projects or emergencies. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health.

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years experience in property maintenance. 

• Proficient in a specific trade with general maintenance and repair skills. 

• Knowledge of tools, techniques, and terminology of building and mechanical trades. 

• Strong knowledge of accident and safety precautions.  

• Knowledge and experience using a variety of tools and equipment to complete tasks.  

• Great organization and project management skills. 

• Able to implement and improve policies and procedures. 

• Proficient in Microsoft Office Suite. 

• Being knowledgeable in Yardi Software a plus. 

The Maintenance Director provides direction and oversight to the maintenance property(s). In alignment with corporate goals, they will create strategies and design objectives. They construct maintenance policies and procedures that are compliant with Occupational Safety and Health regulations. Additionally, they create a preventative maintenance system and procedures to manage daily operations efficiently. 

RESPONSIBILITIES: 

• Sets overall maintenance department goals, processes, or procedures to accomplish company objectives. 

• Ensures all health, safety, and regulations are followed. 

• Creates a preventive maintenance system and procedures to keep daily operations running smoothly. 

• Manage and execute base facility maintenance program to include assessments, preventative maintenance, repair, and minor construction projects. 

• Manage extensive renovations throughout facility. Saving the facility substantial expense through internal project management and completion within time and budget. 

• Provide leadership in developing company policies and programs for an awareness of general safety and OSHA requirements. 

• Establish operational safety policies and procedures to prevent incidents / accidents and ensure consistent compliance with OSHA requirements. 

• Conduct and maintain all records for fire safety, emergency preparedness, hurricane evacuation according to state local and company guidelines. 

• Manage extensive renovations throughout facility, saving the facility substantial expense through internal project management and completion within time and budget. 

• Perform a wide variety of skilled maintenance and repair tasks requiring knowledge of one or more building trades. 

• Performs other related duties as required. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Experience in property management and preventative maintenance programs, HVAC systems, janitorial/housekeeping procedures, financial operations, and supervision of personnel. 

• Able to effectively present information and respond to questions from management, vendors, and associates. 

• Adhere to tight deadlines and quick turnaround for deliverables. 

• Ability to work collaboratively in a dynamic environment where adaptability is imperative. 

• Strong written and oral skills. 

• Accurate with a strong attention to detail. 

• Proficient in Microsoft Office Suite. 

Fairstead is hiring a Maintenance Technician to maintain the day-to-day operations and assume responsibility for maintaining the property's physical assets. 

RESPONSIBILITIES: 

• Inspect buildings and equipment regularly for needed repairs and improvements. 

• Perform necessary preventative maintenance and repairs on the property as needed.  

• Implement maintenance policies and standards to prevent misuse of property appliances.  

• Ensure that properties are safe and avoid any danger to their occupants, visitors, and workers.  

• Clean and prepare vacated buildings and rooms for new occupants to move in.  

• Check electrical wiring for accuracy and compliance with regulatory standards.  

• Check safety systems and devices for operational effectiveness monthly.  

• Participate in the on-call rotation. Respond promptly to emergency maintenance problems that may require attention outside of normal working hours.  

• Maintain an inventory of supplies, tools, and equipment. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Mechanical skills to handle minor repairs and fixtures.  

• Knowledge of electricity to diagnose electrical problems and carry out minor repairs.  

• General maintenance skills.  

• Verbal and written communication skills for effective delivery of information.  

• Prior experience as a Service Technician or in a similar role.  

• HVAC, CMRP, or equivalent certification preferred.  

• Ability to stand for extended periods.  

• Ability to lift to 70 pounds without assistance.  

• Dexterity and attention to detail. 

The Leasing Consultant will provide successful sales for Fairstead Management’s properties. The Leasing Consultant will demonstrate professionalism and well-informed solutions to assist in client needs during the sales process. The Leasing Consultant will have remarkable negotiation and problem-solving skills. 

RESPONSIBILITIES: 

• Provide support to Director of Leasing and / Leasing department in preparation & processing of leases through the lease cycle. 

• Draft initial lease documents including marketing flyers, lease proposals, new leases, renewals/extensions/expansions, amendments, license agreements, and listing/co-brokerage agreements. 

• Create, coordinate, and supervise the leasing & marketing collateral, including marketing signs, flyers, and other marketing branding carried out internally by the leasing team and externally by listing brokers. Coordinate with standards to ensure consistency. 

• Administration of procuring and listing brokerage commission process, including calculation, tracking and distribution of commission payments. 

• Track and record market lease comp information. 

• Develop and maintain strong broker relationships throughout the market. 

• Ensure all space showings are entered in backend system in a timely manner and ensure data is updated with accurate listings and current information. 

• Assist with coordination of communication brokers in connection with daily leasing activities at the properties, including follow up with same to collect information and documents necessary in the lease process. 

• Create portfolio tour books, stacking plans, and other miscellaneous marketing and property tour materials. 

• Provide miscellaneous support for external and internal requests. 

• Assist in helping ensure lease files are current; scan, file and distribute correspondence relating to marketing and leasing portfolios. 

• Develop a monthly marketing database (i.e., property availability report) relative to vacant properties to be distributed to the brokerage community. 

• Prepare and update investor tour books in preparation of institutional investor meetings and tours 

• Provide presentation material development support including preparation of presentation documents. 

• Regular meetings and communications with Director of Leasing and / Leasing department, and Asset Management team to review workflow and improve procedural efficiencies. 

• Assist various ad-hoc/special events and projects, e.g., broker events, department events, planning/meetings, etc. 

• Work with and support the external leasing teams, property management teams, and acquisition, development, and disposition teams, to ensure timely and effective workflow. 

• Provide full administrative support for Director of Leasing and / Leasing department including phone support, typing, reports, scanning, filing and distribution of correspondence. 

• Responsible for maintaining vendor contracts. 

• Performs other related duties as required. 

Benefits: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Bachelor’s degree from a four-year college or university; and related experience and/or training; or equivalent combination of education and experience. 

• Professional understanding of leases/contracts, and related real estate and legal terms (e.g., base rent, operating expenses, capital expenditures, default, surrender, indemnification, etc.). 

• Excellent written and verbal communication skills, including word processing, proof-reading, and accurate spelling. 

• Ability to support a multi-person team, including working well under pressure, prioritize, and meet deadlines. 

• Enthusiastic and positive attitude. 

• Ability to be articulate, conscientious, dependable, polished, and comfortable in a fast-paced environment. 

• Strong initiative and focus on customer service. 

• Strong organizational skills and the ability to prioritize work to ensure accuracy of work. 

• Detail orientated with strong organizational skills. 

• Able to effectively present information and respond to questions from management, vendors, and associates. 

• Ability to work collaboratively in a dynamic environment where adaptability is imperative. 

• Strong written and oral skills. 

• Proficient in Microsoft Office Suite. 

Fairstead is hiring a Maintenance Technician to maintain the day-to-day operations and assume responsibility for maintaining the property's physical assets. 

RESPONSIBILITIES: 

• Inspect buildings and equipment regularly for needed repairs and improvements. 

• Perform necessary preventative maintenance and repairs on the property as needed.  

• Implement maintenance policies and standards to prevent misuse of property appliances.  

• Ensure that properties are safe and avoid any danger to their occupants, visitors, and workers.  

• Clean and prepare vacated buildings and rooms for new occupants to move in.  

• Check electrical wiring for accuracy and compliance with regulatory standards.  

• Check safety systems and devices for operational effectiveness monthly.  

• Participate in the on-call rotation. Respond promptly to emergency maintenance problems that may require attention outside of normal working hours.  

• Maintain an inventory of supplies, tools, and equipment. 

BENEFITS: 

• Generous employer contribution for Medical and Dental through United Healthcare. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Mechanical skills to handle minor repairs and fixtures.  

• Knowledge of electricity to diagnose electrical problems and carry out minor repairs.  

• General maintenance skills.  

• Verbal and written communication skills for effective delivery of information.  

• Prior experience as a Service Technician or in a similar role.  

• HVAC, CMRP, or equivalent certification preferred.  

• Ability to stand for extended periods.  

• Ability to lift to 70 pounds without assistance.  

• Dexterity and attention to detail. 

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health.

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health.

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

Fairstead is hiring a Maintenance Technician to maintain the day-to-day operations and assume responsibility for maintaining the property's physical assets. 

RESPONSIBILITIES: 

• Inspect buildings and equipment regularly for needed repairs and improvements. 

• Perform necessary preventative maintenance and repairs on the property as needed.  

• Implement maintenance policies and standards to prevent misuse of property appliances.  

• Ensure that properties are safe and avoid any danger to their occupants, visitors, and workers.  

• Clean and prepare vacated buildings and rooms for new occupants to move in.  

• Check electrical wiring for accuracy and compliance with regulatory standards.  

• Check safety systems and devices for operational effectiveness monthly.  

• Participate in the on-call rotation. Respond promptly to emergency maintenance problems that may require attention outside of normal working hours.  

• Maintain an inventory of supplies, tools, and equipment. 

BENEFITS: 

• Generous employer contribution for Medical and Dental through United Healthcare. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Mechanical skills to handle minor repairs and fixtures.  

• Knowledge of electricity to diagnose electrical problems and carry out minor repairs.  

• General maintenance skills.  

• Verbal and written communication skills for effective delivery of information.  

• Prior experience as a Service Technician or in a similar role.  

• HVAC, CMRP, or equivalent certification preferred.  

• Ability to stand for extended periods.  

• Ability to lift to 70 pounds without assistance.  

• Dexterity and attention to detail. 

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health.

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

#Indeed