The Leasing Consultant will provide successful sales for Fairstead Management’s properties. The Leasing Consultant will demonstrate professionalism and well-informed solutions to assist in client needs during the sales process. The Leasing Consultant will have remarkable negotiation and problem-solving skills. 

RESPONSIBILITIES: 

• Provide support to Director of Leasing and / Leasing department in preparation & processing of leases through the lease cycle. 

• Draft initial lease documents including marketing flyers, lease proposals, new leases, renewals/extensions/expansions, amendments, license agreements, and listing/co-brokerage agreements. 

• Create, coordinate, and supervise the leasing & marketing collateral, including marketing signs, flyers, and other marketing branding carried out internally by the leasing team and externally by listing brokers. Coordinate with standards to ensure consistency. 

• Administration of procuring and listing brokerage commission process, including calculation, tracking and distribution of commission payments. 

• Track and record market lease comp information. 

• Develop and maintain strong broker relationships throughout the market. 

• Ensure all space showings are entered in backend system in a timely manner and ensure data is updated with accurate listings and current information. 

• Assist with coordination of communication brokers in connection with daily leasing activities at the properties, including follow up with same to collect information and documents necessary in the lease process. 

• Create portfolio tour books, stacking plans, and other miscellaneous marketing and property tour materials. 

• Provide miscellaneous support for external and internal requests. 

• Assist in helping ensure lease files are current; scan, file and distribute correspondence relating to marketing and leasing portfolios. 

• Develop a monthly marketing database (i.e., property availability report) relative to vacant properties to be distributed to the brokerage community. 

• Prepare and update investor tour books in preparation of institutional investor meetings and tours 

• Provide presentation material development support including preparation of presentation documents. 

• Regular meetings and communications with Director of Leasing and / Leasing department, and Asset Management team to review workflow and improve procedural efficiencies. 

• Assist various ad-hoc/special events and projects, e.g., broker events, department events, planning/meetings, etc. 

• Work with and support the external leasing teams, property management teams, and acquisition, development, and disposition teams, to ensure timely and effective workflow. 

• Provide full administrative support for Director of Leasing and / Leasing department including phone support, typing, reports, scanning, filing and distribution of correspondence. 

• Responsible for maintaining vendor contracts. 

• Performs other related duties as required. 

Benefits: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Bachelor’s degree from a four-year college or university; and related experience and/or training; or equivalent combination of education and experience. 

• Professional understanding of leases/contracts, and related real estate and legal terms (e.g., base rent, operating expenses, capital expenditures, default, surrender, indemnification, etc.). 

• Excellent written and verbal communication skills, including word processing, proof-reading, and accurate spelling. 

• Ability to support a multi-person team, including working well under pressure, prioritize, and meet deadlines. 

• Enthusiastic and positive attitude. 

• Ability to be articulate, conscientious, dependable, polished, and comfortable in a fast-paced environment. 

• Strong initiative and focus on customer service. 

• Strong organizational skills and the ability to prioritize work to ensure accuracy of work. 

• Detail orientated with strong organizational skills. 

• Able to effectively present information and respond to questions from management, vendors, and associates. 

• Ability to work collaboratively in a dynamic environment where adaptability is imperative. 

• Strong written and oral skills. 

• Proficient in Microsoft Office Suite. 

Responsible for all aspects of rent collection & Landlord / tenant relations. Monitors resident ledgers, delinquency reports, uncollectible rent, and uncollectible other income reports. Provides coaching to site team members for rent collection techniques, resident communication, and reporting. Works directly with Financial Managers to create and implement rent collection programs aimed at meeting and exceeding rent collection and uncollectible rent/uncollectible other income goals. Acts a liaison between landlord and outside legal counsels. Assist with filing and following up on all legal matters (evictions, non-compliance, etc.) 

RESPONSIBILITIES: 

Resident Inquiries and Financial Matters 

• Issue letters and call residents re: arrears before referring to LLT Counsel. 
• Respond to resident inquiries re: case status and ledger matters. 

• Liaise with Accounting Staff re: ledger matters. 

• Analyze resident ledgers for accuracy and suggest and adjust as needed. 

• Research and resolve payment discrepancies/resident’s queries as needed. 

• Track and enforce payment plans and consents. 

• Responsible for overseeing the preparation and delivery of resident communication to encourage timely payment of charges due and facilitate the collection of delinquent accounts. 

• Establish, oversee, and participate in the implementation of a “new resident” orientation program for all assigned properties, with the objective of setting clear expectations regarding the lease requirements, as they relate to payment of rent. 

• Oversee and participate in resident meetings to review account balances, rent court status, delinquency history, and any topics related to their ability to meet the financial obligations of their lease agreement. 

• Monitors Delinquency Memos as a tool to oversee collection process on multiple sites and enters memos when directly acting on a specific resident account.  

• Responsible for the timely filing of failure to pay rent complaint and warrant of restitution with the court and scheduling the eviction with Sheriff or Constable’s office. 

Landlord Tenant functions 

• Ensure landlord tenant cases are moving forward with court timeline.  

• Confirm with Management cases to move forward with law firms for nonpayment cases/ holdover. 

• Work with CM to gather documentation to commence nonpayment and holdover cases. 

• Ensure all affidavits are executed by the appropriate parties and sent to outside counsel. 

• Review monthly attorney bills for any discrepancies, account review and validation of charges. 

• Upload court stipulations and update tenant record/files on Yardi. 

• Update court disposition on Yardi with any relevant court dates. 

• Track warrants and evictions and update tenant record/files on Yardi. 
• Other related duties, as needed. 

DHCR 

• Gather and provide all necessary documents for DHCR (Division of Housing and Community Renewal) complaints/cases required by outside counsel. 
• Update shared DHCR files, court documents and correspondence to Yardi. 

Reporting 

• Maintain accurate reports of DHCR cases. 

• Update reporting on legal cases in Yardi. 

• Maintain monthly report on all outstanding severed rents and fees. 

• Run monthly arrears reports for new rent demands. 

• Update tenant’s status on Yardi. 

• Prepare other reports as needed. 

Documentation for Access and Repair Issues 

• Update CM with repair requests and access dates required by court stipulations. 

Form Notices and Form Agreements 

• Send out initial notices for nonpayment (5-day notices), as needed. 

• Assist CMs and ACMs with standard notices for lease violations. 

• Prepare payment agreements. 

• Prepare riders and early termination agreements with appropriate review by counsel. 

• Prepare concession agreements with appropriate review by counsel and guidance from CM, AM. 

• Prepare surrender agreements for move out inspections. 

• Prepare other agreements, correspondence as needed. 

OTHER JOB DUTIES: 

• Performs other related duties as required. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Minimum 3 years of experience in legal administration. 

• Knowledge of the NYC residential market. 

• Knowledge of NYC landlord laws.  

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills 

• Able to learn and work with property management applications 

• Quick learner and great attitude. 

• Able to effectively present information and respond to questions from management, vendors, and associates. 

• Adhere to tight deadlines and quick turnaround for deliverables. 

• Ability to work collaboratively in a dynamic environment where adaptability is imperative. 

• Strong written and oral skills. 

• Accurate with a strong attention to detail. 

• Proficient in Microsoft Office Suite. 

The Security Manager provides strategy and activities related to information security and physical security of the property(s). The Security Manager provides leadership and direction to a team responsible for designing and implementing an overall enterprise security strategy, program and architecture that minimizes information related to loss and meets client and regulatory requirements.  

RESPONSIBILITIES: 

• Assists in loss control procedures. 

• Coordinates information from the VP and other supervisors with the Security staff that meets all Fairstead Management requirements. 

• Develop Security staff through training and example. 

• Ensure correct and orderly flow of activities from shift to shift. 

• Lead investigations of security matters. 

• Monitor shift security reports and activity logs. 

• Supervise shift activity, including reports and incidents, patrolling, dispatching, activity logs, and all other activity on shift 

• Effectively coach, council and review the performance of guards to ensure they are properly and effectively conducting their day-to-day duties. 

• Make recommendations regarding security matters. 

• Maintain current certification in first-aid and CPR. 

• Understand and be able to apply effective apprehension techniques and arrest procedures in accordance with State Criminal Procedure Law and Penal Law. 

• Know fire procedures. 

• Ensure that the Security staff maintain a high visibility profile throughout the community. 

• Make periodic community patrols including guard area, package rooms, outer perimeters of property, parking lots, and facilities of resident access.  

• Relay pertinent information to relief shift. 

• Be able to administer first-aid when necessary. 

• Recognize and report safety hazards. 

• Monitor energy conservation controls and implement corrective action when necessary. 

• Maintain effective communications with all managers and employees. 

• Effectively handle any Security related situations that arise on their shift, keeping the best interests of the community in mind. 

• Ensure compliance with FM (Facility Management) and Security S.O.P.s and L.S.O.P.s. 

• Observe and report any security breaches. 

• Assist GM in any other areas deemed applicable. 

• Performs other related duties as required. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health.

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Must have at least 3-5 years of related experience. 

• Must have strong working knowledge of pertinent law and the law enforcement community. 

• Must have experience with business continuity planning, investigations, risk management etc. 

• Great Communication and Interpersonal Skills. 

• Knowledgeable in information technology and information security. 

• Ability to effectively evaluate and assess immediate security needs and requirements. 

• Ability to handle company confidentiality and sensitivity of security issues. 

• Valid NY State Security License required. 

• Certified in First Aid and CPR. 

• Able to effectively present information and respond to questions from management, vendors, and associates. 

• Accurate with a strong attention to detail. 

• Proficient in Microsoft Office Suite.