About this role

We are seeking a highly strategic and outcome-oriented Senior Growth Partnerships Manager to scale our affiliates and partnerships-driven retailer acquisition strategy. This role will be responsible for driving the strategy and execution of our affiliate channel, which includes managing our agency and external vendor relationships, exploring and testing new growth opportunities across the broader partnerships ecosystem, and rigorously tracking performance to ensure it is a consistent, ROI-positive contributor of retailer acquisitions (RAs) at scale

With 5-8 years of experience in growth marketing or partnerships strategy, the ideal candidate is equally comfortable on the partner relationship side and the quantitative side of growth. We are looking for someone who brings a metrics-driven lens to everything they own, thrives in a fast-paced, test-and-learn environment, and has a track record of scaling acquisition-driven programs from 0 to 1, and beyond. This is a high-impact role that requires a well-rounded leader, and the ideal candidate is a results-focused, structured thinker who can drive complex projects to completion with minimal direction.

What you’ll do 

• Affiliate Program Management: Directly drive Faire’s GMV and revenue growth by owning and optimizing our affiliate program end-to-end to maximize retailer acquisition growth while maintaining efficient acquisition costs.
• Agency & Partner Relationship Management: Serve as the primary point of contact for our affiliate agency. Oversee program execution, set clear deliverables, and hold the agency accountable to performance targets to ensure continued strong results. Evaluate and make recommendations on the right operating model — agency-led or in-house — as the program scales.

New Channel Development: Build the ROI case to test new acquisition channels within the broader partnerships ecosystem — including blog, influencer, and referral programs. Establish and refine KPIs, analyze performance data, and continuously iterate to maximize scale and efficiency.

• Partnership Strategy and Prioritization: Analyze the third-party partner ecosystem and invest in innovative BD partnership models to drive retailer acquisition, including direct partnerships, sponsorships and trade show collaborations. Test deal structures and own the product/design integration and messaging framework for new partnerships.
• Performance Measurement: Analyze and own accountability for campaign and channel performance; partner with Marketing Analytics and MarTech to hit KPI targets, maintain strong reporting, ensure reliable attribution, and uphold data quality standards.
• Collaborate cross-functionally: Work closely with Growth Marketing, Marketing Analytics, Business Development and Product teams to integrate partnerships into our broader acquisition strategy.

SEO/AEO Support: Collaborate with cross-functional partners to support SEO and AEO initiatives where partnerships can contribute to organic discovery and retailer acquisition goals.

Qualifications

• 4+ years of experience in Growth Marketing or Partnerships, with a focus on acquisition-driven partnerships in B2B or B2C (e.g., affiliates, influencers, referrals, sponsorships).
• Deep understanding of affiliate marketing strategies, including experience with networks, publishers, influencers, and performance-based partnerships; experience managing affiliate networks (e.g., Impact, PartnerStack, CJ, Rakuten, Awin, ShareASale) and developing direct partnerships.
• Proven experience managing external agencies or vendors, including setting deliverables and holding partners accountable to performance targets
• Proven ability to scale affiliate programs within ROI guardrails, optimize partner performance, and manage both long-tail and strategic partnerships with the tenacity to overcome obstacles to growth.
• Hands-on experience in testing and launching new growth channels, including referral programs, influencer partnerships, and non-traditional acquisition channels.
• Ability to identify and cultivate high-value third-party partnerships, balancing short-term testing with long-term scalability and opportunity sizing.
• Some experience structuring or negotiating partnership or business development deals
• Excellent analytical, organizational, and written/verbal communication skills; Can effectively communicate through data using clear and concise summary; familiar with SQL or willingness to learn a plus. 
• Strong project management and execution skills, able to drive multiple initiatives simultaneously in a fast-paced environment.

Salary Range

New York: the pay range for this role is $148,000 to $203,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

We are looking for an experienced Senior Business Intelligence Analyst to scale a critically important function responsible for building and maintaining systems, processes and services that enable us to understand financial performance and unlock key business insights at Faire. The ideal candidate for this role will ensure key accounting procedures are automated in ways that are accurate, efficient, easy-to-understand, and scalable. This role will sit in the Finance department and collaborate with team members from a breadth of functional groups across Faire, including Accounting, Finance & Strategy, Engineering and Data Infrastructure. This role will have a tremendous impact on the ability for Faire employees to use data effectively in order to report numbers externally and make impactful decisions internally. As an early member of a burgeoning team, you will have the opportunity to write the roadmap for how we improve access to business critical data and unlock automation that amplifies the impact of a variety of functions. 

What you’ll do 

• Scope, design, create, and manage complex ETL flows that aggregate and synthesize key business performance metrics and financial reporting, ensuring efficient, accurate, and scalable data models using best practices 
• Act as a trusted analytical partner to the Accounting and Finance teams providing technical expertise, gathering requirements from product and operational teams, and enabling data-driven decision-making and accountability by ensuring core ledgers accurately reflect business changes 
• Collaborate closely with Engineering, Data Infrastructure, and other stakeholders as a key translator and process improver, gathering requirements and delivering impactful data solutions that ensure alignment and efficiency across the organization 
• Lead initiatives to drive data strategy, roadmap planning, and prioritization, ensuring alignment with business objectives 
• Act as a thought leader to expand the team’s influence and impact throughout the Finance team and the broader organization 
• Drive workflow automation and innovation across Finance, including identifying and implementing Gen-AI–enabled productivity solutions to modernize processes and increase team leverage

Qualifications

• 5+ years of work experience in Business Intelligence, Analytics Engineering, Data Analytics, or comparable function 
• Expert in SQL with focus on data modeling, large-scale data processing, and tool development for analytics or Financial use cases. 
• Experience and knowledge of data warehousing concepts, ETLs, big data technologies, and analytics platforms 
• Experience with analytics workflow tools (examples: Airflow, Docker, dbt), data warehousing and storage (examples: Snowflake, BigQuery, Redshift, S3), and data visualization tools (examples: Mode, Tableau, Looker) 

Nice to have: 

• Experience with Python, R or other programming languages 
• BA/BS degree, ideally in computer science, math or another quantitative field 
• Familiarity with version control using Git and proficiency in command-line tools for workflow automation and data manipulation

Salary Range

San Francisco and New York: The pay range for this role is $174,500 to $240,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

The Lead Creative Producer will own and scale Faire’s end-to-end creative production for global marketing campaigns. This role blends hands-on execution with strategic planning to ensure campaigns are delivered with clarity, speed, and creative excellence from concept through launch.

You will define and elevate how campaigns are produced—establishing scalable processes, improving cross-functional alignment, and driving operational rigor across Creative, Marketing, Growth, Product, and external partners. As the connective tissue across teams, you bring structure to complexity, guide high-stakes work with sound judgment, and ensure creative integrity at every stage.

Campaigns span concept development through asset production across film, video, photography, audio, motion/animation, and 3D—integrated into cohesive, multi-channel launches. The scope also includes localization, licensing, and legal/regulatory compliance, ensuring global readiness is built into production from the start.

By orchestrating work across mediums, partners, and markets, this role will formalize the operating standard for campaign production at Faire.

What you’ll do 

• Deliver high-impact, integrated global campaigns from concept through launch—on time, on budget, and at a high creative bar
• Create clear production strategies that align scope, timelines, and resourcing—reducing friction and accelerating execution
• Drive strong cross-functional alignment across Creative, Marketing, Growth, Product, and agency partners, ensuring decisions are timely and teams stay focused
• Build review and approval frameworks that improve clarity, speed, and creative quality
• Make thoughtful trade-offs that protect campaign impact while navigating ambiguity and competing priorities
• Steward production budgets and vendor partnerships to maximize value and efficiency
• Design and evolve scalable workflows that increase velocity without compromising craft
• Identify and eliminate systemic inefficiencies, leaving the organization stronger after every campaign
• Ensure every asset meets a high standard for creative excellence, technical precision, and launch readiness
• Provide leadership with clear visibility into progress, risks, and recommendations—enabling confident decision-making

Qualifications

• 6–8+ years of experience in creative production, campaign operations, or agency leadership
• Proven track record leading large-scale, multi-channel campaigns across digital, video, social, paid, and owned channels
• Deep fluency in end-to-end creative workflows and production ecosystems
• Experience operating at a leadership level as a highly accountable individual contributor
• Demonstrated ability to balance strategic thinking with hands-on execution, connecting long-term vision to day-to-day delivery
• Strong operational rigor, creative judgment, and taste
• Experience developing, optimizing, and scaling systems, tools, and workflows for creative and production operations
• Track record of driving operational change and aligning cross-functional teams to a shared strategic direction
• Highly organized and structured, with the ability to apply process pragmatically to move work forward
• Exceptional cross-functional influence skills, with the ability to drive alignment and make decisions without direct authority
• Calm, decisive presence in high-pressure, high-visibility environments

About this role

We are looking for a highly analytical and resourceful Growth Marketing Manager to drive the execution of our paid social and retargeting programs. This is an experimentation-heavy role focused on advancing a broad range of growth initiatives, from scaling Faire’s paid retargeting program to launching brand acquisition tests. Additionally, the role will support day-to-day paid social campaign management to ensure we hit KPI goals through the optimization of key performance levers. The ideal candidate is a scrappy, metrics-driven self-starter who is well-versed in the Meta platform and other paid social platforms, is comfortable managing campaigns with some guidance, and is eager to continuously explore new ways to incorporate AI into their workflows for increased efficiency. The ideal candidate is plugged into the social media landscape, staying current with creative trends and innovative campaigns from other companies to introduce fresh ideas. Has a track record of using AI tools to automate team workflows, accelerate creative testing, and launch new channel experiments with minimal engineering or analytics support.

What you’ll do 

• Execute and scale retargeting campaigns to drive repeat retailer purchases and improve retention, while maintaining strict efficiency goals.
• Assist in the day-to-day operations of our paid social program to analyze daily campaign performance and explore optimization opportunities (e.g. creatives, bidding, landing pages) in order to hit weekly KPI targets focused on maximizing user growth while maintaining efficient acquisition costs
• Lead the execution of new high-impact pilot growth projects that require quick implementation and are not yet a part of our evergreen programs.
• Identify opportunities to leverage AI and automation tools to streamline campaign processes, reporting and experimentation workflows.
• Collaborate with cross-functional teams to tackle a variety of challenges including troubleshooting tracking issues, coordinating with creative teams, and identifying resourceful, data-driven solutions to achieve KPI goals.

Qualifications

• 3-5 years direct, hands-on experience managing medium scale campaigns on Meta and other paid social channels with focus on optimizing for down-funnel metrics. 
• Strong understanding of paid marketing metrics (CPM, CTR, CVR) and the appropriate levers to pull in different scenarios 
• Proficiency with marketing automation tools for optimizing and making bulk campaign changes (e.g. Smartly, Hunch, Omneky) 
• Highly analytical with a structured approach to solving problems. Proficient in analyzing large datasets through Excel and/or SQL and data visualization tools (e.g. Mode and Tableau)
• Experience using AI and automation to improve workflows and output quality such as campaign QA and analytics
• Track record as a fast learner with a knack for creative and technical solutions.
• Familiarity with AB testing and incrementality testing 
• Experience using paid marketing for retargeting and reengagement a strong plus 
• Experience in a two-sided marketplace or with products aimed at small business owners is a strong plus
• Experience in managing a cross-border program is a plus
• Ability to thrive in a fast-paced, constantly changing environment, with the agility and flexibility to balance multiple priorities simultaneously

San Francisco: the pay range for this role is $118,500 to $163,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

Faire is a company invested in the importance of design—as a Staff Product Designer you’ll join a close-knit, collaborative team that cares deeply about creating beautiful, intuitive experiences. Our team plays a central role in identifying and solving meaningful problems for our customers, designing for thousands of independent retailers and maker brands growing their businesses in our marketplace.

In this role, you’ll help shape Faire’s product alongside partners in research, engineering, product, data, and analytics. As a Staff Product Designer, you'll drive strategy, craft, and end-to-end experiences while supporting key business goals across both your pod and broader pillar work.

We’re looking for designers who excel across the full product development lifecycle, care about the details, and have a strong track record of shipping high-quality experiences. You bring a growth mindset and a genuine curiosity about our customers.

We're looking for candidates open to working in San Francisco, CA or New York, NY.

What you’ll do

• Define the vision by proactively identifying gaps and influencing roadmap prioritization. 
• Lead end-to-end design from deep discovery and rapid prototyping through polished execution and production. 
• Collaborate cross-functionally with engineering, product, and data teams to explore new paradigms 
• Tell powerful stories that connect design vision to tangible business and customer impact, inspiring alignment across teams and leadership.
• Push Faire’s design system forward through the lens of your work—evolving patterns, motion, and visual language that scale across the platform.
• Prototype fearlessly using modern tools to explore new ideas, test assumptions, and accelerate innovation.
• Mentor and elevate other designers—sharing your craft, process, and storytelling approach to raise the bar across the org.

Qualifications

• 10+ years of experience designing complex, high-impact digital products.
• Deep expertise in interaction design, visual craft, and systems thinking.
• Proven ability to lead with vision—influencing strategy and aligning cross-functional partners through compelling storytelling.
• Strong ability to connect design direction to business and customer outcomes.
• Comfort exploring and experimenting with new tools and workflows for rapid prototyping and AI-integrated design.
• A portfolio that demonstrates visionary product thinking, strong craft, and clear communication of impact.
• Experience contributing to and evolving large-scale design systems.
• A passion for collaboration, mentoring, and driving a culture of excellence in design.
• And, ideally, a sense of humor!

We value candidates that bring a range of experience from different industries and a variety of creative influences. If you’re a maker or retailer yourself and can bring first-hand experience and empathy for the small business and entrepreneurial journey, tell us your story!

Salary Range

San Francisco, CA and New York City, NY: the pay range for this role is $216,000 - $297,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. 

About this role

Faire is a company invested in good design—as a Lead Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating beautiful and intuitive experiences. Our team is at the center of product work at Faire, designing experiences for the thousands of small retailers and maker brands growing their businesses in our marketplace.

In this role, you’ll help shape Faire’s product, working with team members across research, engineering, product, and customer service. You'll embed in a product team and focus on designing features and experiences for a strategic pillar of our product. As a design lead, you'll strive to understand our customers’ challenges and craft flows that help people move through our products with confidence.

We’re looking for team members that excel across the entire product development lifecycle, come with a growth mindset, and bring a genuine desire to learn about our customers.

We're looking for candidates open to working in San Francisco, CA or New York City, NY.

What you’ll do

• Define the direction by influencing what to build based on customer understanding and business context 
• Lead end-to-end design from deep discovery and rapid prototyping through polished execution and production. 
• Collaborate cross-functionally with engineering, product, and data teams to explore new paradigms 
• Tell powerful stories that connect design vision to tangible business and customer impact, inspiring alignment across teams and leadership.
• Push Faire’s design system forward through the lens of your work—evolving patterns, motion, and visual language that scale across the platform.
• Prototype fearlessly using modern tools to explore new ideas, test assumptions, and accelerate innovation.
• Elevate other designers by sharing your craft, process, and storytelling approach to raise the bar across the org.

Qualifications

• 6+ years of experience designing digital products and systems. Your previous work demonstrates an attention to detail and high quality visual, UX, systems design, and content design. 
• Expertise in interaction design, visual craft, and systems thinking.
• Strong ability to connect design direction to business and customer outcomes.
• Comfort exploring and experimenting with new tools and workflows for rapid prototyping and AI-integrated design.
• A portfolio that demonstrates visionary product thinking, strong craft, and clear communication of impact.
• Experience contributing to and evolving large-scale design systems.
• A passion for collaboration and driving a culture of excellence in design.
• And, ideally, a sense of humor!

We value candidates that bring a range of experience from different industries and a variety of creative influences. If you’re a maker or retailer yourself and can bring first-hand experience and empathy for the small business and entrepreneurial journey, tell us your story!

Salary Range

San Francisco, CA and New York City, NY: the pay range for this role is $184,000 - $253,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. 

About This Role

Faire is looking for a Senior Associate to serve as the strategic finance partner to Faire's Corporate functions. This role will partner closely with the CFO and other senior Corporate leaders to raise the bar on financial planning and forecasting.

This role sits within the Enterprise Finance and Strategy team at Faire. The mission of the team is to maximize Faire’s long-term value by translating business strategy into well-defined financial plans, reporting, and analysis that support business execution and decision-making. You will work cross-functionally with senior leaders across our Corporate functions to improve financial visibility, optimize reporting processes, and enhance our planning capabilities. The ideal candidate is a proactive, analytical thinker who thrives in a fast-paced environment and and enjoys finding smarter ways to work — whether that's leveraging AI, reimagining a broken process, or raising the bar on what Finance can deliver to the business.

What You’ll Do

• Be the trusted finance business partner to Corporate functions, owning financial planning & analysis and supporting corporate objectives and strategic initiatives
• Serve as the process leader across all finance business partners — developing best practices for expense tracking, budgeting, and forecasting, and owning the shared rituals and templates that keep the team aligned and operating at a high standard
• Own opex consolidation and reporting across the company, serving as the primary Finance partner to Accounting through the pre-close process — driving accruals accuracy across the business and building the rigor that makes close cycles faster and more reliable.
• Support monthly, quarterly, and annual reporting to internal and external stakeholders, including the leadership team, board of directors, investors,
• Partner with our Systems lead to evolve our planning infrastructure — including leveraging AI and improving our Pigment environment — to make budgeting and forecasting faster, more accurate, and more actionable.

Qualifications

• 4+ years of experience in corporate finance, investment banking, or similar position with emphasis on financial analysis, financial modeling and forecasting.
• Financial modeling expertise with experience building and maintaining consolidated financial statements.
• Equity modeling experience with familiarity with cap table management, dilution analysis, and stock-based compensation modeling is a strong plus.
• Experience with financial planning tools (Pigment or Netsuite proficiency a plus).
• Highly analytical and data-driven with a strong ability to scope define KPIs and measure performance.
• Proven ability to partner with cross-functional leaders, influencing without direct authority.
• Strong communication and interpersonal skills that can distill complex financial concepts into simple, actionable recommendations.
• Self-starter with a growth mindset comfortable navigating ambiguity in a fast-paced, high-growth environment.

Salary Range

New York: the pay range for this role is $133,500 to $183,500 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

We’re looking for a Marketing Analytics Senior Lead to own and evolve the analytics and measurement strategy for Lifecycle & CRM marketing at Faire. This is a highly visible, high‑impact individual contributor role that sits at the intersection of Marketing, Product, Data Science, and Finance.

This role goes beyond campaign‑level analytics. You will set the analytical direction for lifecycle measurement, define how success is measured across the funnel, influence how and where we invest marketing dollars, and serve as a trusted thought partner to senior marketing and finance leadership. You’ll lead ambiguous, cross‑functional problems end‑to‑end — from framing and hypothesis development to execution, synthesis, and executive‑level recommendations.

Your work will directly shape how Faire drives sustainable, efficient growth across both the demand and supply sides of a 2-sided  marketplace through owned channels (email, push, onsite, etc.) via experimentation, and attribution.

What you’ll do 

Strategic Ownership & Leadership

• Own the end‑to‑end measurement framework for Lifecycle & CRM marketing globally, spanning aggregate performance, cohort‑level insights, and individual campaign evaluation.
• Act as the primary analytics thought partner to Lifecycle Marketing, Strategic Finance, and Marketing Leadership, influencing roadmap, prioritization, and investment decisions.
• Define and evolve north‑star KPIs and success metrics for lifecycle marketing, ensuring alignment with broader company and P&L goals.
• Lead complex, ambiguous analytical efforts that require balancing short‑term performance with long‑term customer value.

Experimentation & Casual Measurement

• Set the standard for experimentation strategy within Lifecycle/CRM, including test design, measurement rigor, and interpretation of results.
• Design, analyze, and synthesize experiments focused on driving user behavior across the retailer and brand sides of the marketplace.
• Partner with Product, Data Science, and Engineering to improve experimentation infrastructure and best practices.
• Translate experimental results into clear, actionable recommendations for senior stakeholders.

Attribution, ROI, & Forecasting

• Be the subject‑matter expert on marketing attribution for owned channels, partnering cross‑functionally to ensure correct tracking and interpretation.
• Own and evolve payback, ROI, and LTV frameworks for lifecycle marketing, informing spend allocation and growth decisions.
• Lead analyses to assess and improve attribution methodologies (e.g., scalars, incrementality approaches, MTA tradeoffs).
• Support planning, forecasting, and scenario analysis for lifecycle investments in partnership with Strategic Finance.

Insight Generation & Storytelling

• Surface proactive insights by deeply understanding how lifecycle performance trends over time, across cohorts, regions, and segments.
• Distill complex analyses into crisp narratives tailored to technical and non‑technical audiences, including executives.
• Build and own strategic dashboards and reporting that enable faster, better decision‑making across Marketing.

Org-level Impact & Leverage

• Influence analytical best practices across Marketing Analytics by setting standards for rigor, documentation, and communication.
• Mentor and level up analysts through informal coaching, feedback, and domain expertise sharing.
• Contribute to the strategic direction of the Marketing Analytics function, identifying gaps, opportunities, and scalable solutions.

Qualifications

• 8+ years of experience in analytics, strategy, consulting, investment banking, product analytics, or business operations at a high‑growth technology or marketplace company.
• Proven ability to own ambiguous, high‑stakes analytical problems end‑to‑end and drive them to clear business impact.
• Deep expertise in marketing analytics, with experience in lifecycle/CRM measurement, experimentation, and ROI analysis.
• Strong understanding of attribution methodologies and causal inference tradeoffs in a marketing context.
• Exceptional analytical rigor — able to define metrics, size opportunities, and execute complex analyses independently.
• Advanced SQL proficiency; comfort working directly with large, imperfect datasets.
• Excellent communication and storytelling skills, with experience influencing senior leaders through data.
• Strong business and product intuition, with the ability to connect analyses to broader company goals.
• Ability to lead through influence, operate autonomously, and thrive in a fast‑paced, evolving environment.

Salary Range

San Francisco, CA & New York City, NY: the pay range for this role is $185,500 - $255,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. 

About this role

We’re looking for a stellar marketing data analyst to use data to drive growth strategies and maximize ROI of growth channels across Faire. This person will serve as a key partner to strategic finance & marketing managers, owning things like marketing payback framework, planning and forecasting, lifecycle experimentation, marketing channel analyses, A/B testing and attribution over time.  Specifically, this individual will work on brand and retailer marketing analytics using attribution, A/B testing, and strategic analysis to either uncover opportunity areas for growth for marketing or to increase efficiency.

What you’ll do 

• Be an expert on Marketing Attribution. Manage attribution and data ETLs and partner across the org to ensure appropriate tracking of any new marketing initiatives
• Conduct analysis on attribution and generate proposals on how attribution could be improved (scalars, MTA etc.)
• Design and measure experiments focused on driving user behavior within the platform, on both sides of the business
• Build and analyze experiment results, developing actionable insights to be shared broadly
• Own various payback & ROI analyses for Faire's growth channels globally (Paid and Owned channels)
• Collaborate with strategic finance, performance marketing managers and product to set KPIs
• Be a key contributor and thought partner in building measurement models for various marketing efforts including event measurement and with DS on OOH measurement.
• Experience with distilling complex analyses to both technical and non-technical individuals
• Scope and conduct analyses to find actionable insight for marketing campaigns in order to drive high ROI growth for Faire
• Build and monitor various strategic dashboards with the goal of driving the measurement and understanding of impact of both Paid and Non-Paid growth efforts on the business
• Enhance existing models and related automated reporting to measure performance of core & new campaigns
• Propose spend growth/allocation decisions based on rigorous analysis, and communicate with key external stakeholders (F&S, Executives, Marketing Leadership)
• Develop business/technical domain expertise of one's broader team
• Contribute to strategic planning and direction of immediate team

Qualifications

• A Bachelor’s degree and 4+ years of experience in consulting, investment banking, and/or business operations at a high growth startup and/or marketplace business
• You are highly analytical and data-driven. You can complete complex analyses, define critical metrics, size opportunity areas, and measure and report on performance across the business. You enjoy analytical work and rolling up your sleeves to get to the right answer
• You have the ability to both lead through influence and execute extremely well 
• You have strong communication skills and the ability to synthesize at the right altitude 
• You can think across multiple dimensions of a business and P&L and can work cross-functionally to deliver results
• Ability to flex between analytical, strategic and operational aspects of the job
• You want to work in a fast-paced environment with constant change
• Knowledge of SQL required
• Knowledge of A/B testing best practices and measurement required

Salary Range

San Francisco, CA & New York City, NY: the pay range for this role is $128,000 - $176,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. 

About this role

We're looking for a senior product marketer who can own the go-to-market strategy for Faire Pay while growing into a broader product marketing remit over time. Product Marketing (PMM) at Faire is a strategic function embedded across the product lifecycle. PMMs partner closely with Product, Design, Marketing, and Revenue to shape programs from the ground up, develop positioning and messaging, lead GTM strategy, and drive awareness and adoption. We have PMMs focused on each side of the marketplace: brands who sell on Faire, and the retailers who buy from them.

This role sits on the retailer side, with a primary focus on Faire Pay. Faire Pay is a new way retailers can pay invoices on Faire, designed to offer savings and flexibility. We’re early in the life of this product offering for retailers and are looking for someone who can sharpen how we talk about Faire Pay, build the strategy to drive meaningful adoption, and guide how we grow and evolve the program thoughtfully over time. A key part of the role will be connecting Faire Pay's value to the broader suite of products, features, and payment terms that make Faire the best way to shop wholesale. 

Beyond Faire Pay, this person will cover other select high-priority retailer areas, growing and shifting their scope over time in line with our customers’ highest impact needs.

What you’ll do 

Faire Pay positioning and messaging

• Develop a deep understanding of how retailers finance inventory purchases and manage their financial health, and translate those insights into compelling positioning for Faire Pay.
• Develop clear positioning and messaging for Faire Pay that makes a complex financial product feel immediately intuitive and valuable to our retailer customers.
• Ensure messaging comes to life in a consistent and compelling way across all surfaces, including in-product, email, help center, and sales enablement.

Faire Pay product adoption strategy and execution

• Build a Faire Pay adoption strategy that drives meaningful awareness and usage, positioning it as a natural part of how retailers get the most out of Faire.
• Expand Faire Pay's reach beyond its current in-product presence by executing on a multi-channel GTM approach across email, community, and more.
• Coordinate enablement across Revenue and CX teams, and partner with Lifecycle to sequence retailer education and drive behavior change at key moments in the customer journey
• Serve as a customer-centric thought partner to Design, Product, Legal, and other stakeholders as Faire Pay evolves, developing a communications strategy that supports experimentation and iteration while ensuring retailers are always informed and well-served.

Other retailer priorities

• Own end-to-end GTM strategy for select other high-priority retailer areas alongside Faire Pay, with scope expected to shift as business and customer needs evolve.
• Act as the marketing subject matter expert for your product partners, connecting the dots across product, sales, and marketing.

PMM team

• Contribute to a culture of peer learning and craft development on the PMM team, including how we experiment with and adopt AI in our work.

Qualifications

Required

• 6+ years of product marketing experience, or an adjacent role with direct ownership of positioning, messaging, and GTM strategy for complex products.
• Experience marketing financial technology or financial products; comfort with high-comprehension categories where customer education and trust are central to adoption.
• Comfortable operating in ambiguity and building structure where there is not any yet.
• Exceptional communicator who can distill complexity into clarity and make nuanced product decisions feel simple to customers.
• Strong strategic thinker who can build a GTM plan from scratch, sequence it across channels, and align cross-functional stakeholders.
• Ability to manage multiple product areas simultaneously, balancing depth on a primary focus with breadth across other priorities.

Nice to have

• Background in loyalty, rewards, or subscription program marketing, especially navigating program changes with care for the customer relationship.
• Experience in marketplace, e-commerce, or wholesale/retail contexts.
• Familiarity with building thematic campaigns, not just siloed product launches.

Salary Range

San Francisco & New York: The pay range for this role is $148,000 - $203,500 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About the Role:

The Workplace Experience Manager is the primary owner of the London office experience and provides dedicated executive support to Faire's Regional GM for EMEA. This is a dual-scope role: approximately 75% Workplace Experience and 25% Executive Assistant support.

On the workplace side, you'll ensure the London office is high-performing, operationally excellent, and a place people genuinely want to be. On the EA side, you'll be a trusted partner to a senior leader — managing their time, travel, and priorities with precision and discretion.

This role sits within Faire's global Workplace, Employee Experience & Procurement team. We operate as one integrated team with a shared purpose: reduce friction, build trust, and scale connection and impact across Faire. You'll be connected to a global network of workplace professionals and supported by clear systems, while owning your market with meaningful autonomy.

What You’ll Own:

Workplace Operations & Facilities (~75% of role)

Day-to-Day Operations

• Own the daily operations of the London office — safe, clean, organized, and fully functional at all times.
• Serve as the primary liaison to building management for facilities, maintenance, and escalations.
• Maintain office documentation, SOPs, and operational playbooks aligned with global standards.
• Triage and resolve workplace requests (Jira, Slack, email) with urgency and follow-through.

Vendor Management & Budget

• Manage all workplace vendors (janitorial, catering, snacks, plant services, AV, etc.), holding partners accountable to defined quality and service standards.
• Own the London workplace budget — track actuals vs. plan, manage POs, and make smart tradeoffs to maintain experience quality within cost targets.
• Partner with Procurement and global Workplace leadership on vendor strategy, efficiency, and spend governance.

Community & Events

• Plan and execute quarterly signature events, customer visits, and the annual end-of-year celebration in London.
• Create inclusive, well-executed experiences that strengthen employee connection and reflect Faire's culture.
• Partner with the global Employee Experience & DEIB team on event objectives and themes; you own the how and the where.

Executive Assistant Support (~25% of role)

• Manage complex, cross-timezone calendar for Faire's Regional GM for EMEA — prioritizing with judgment, not just logistics.
• Plan and coordinate team onsites, including strategic framing and logistics.
• Book travel and manage expenses accurately and efficiently.
• Prepare agendas for International Leads meetings and All Hands.
• Track priorities and proactively surface what needs the leader's attention.
• Anticipate needs, solve problems ahead of time, and maintain clear, responsive communication with the broader EA and leadership network.

What Success Looks Like:

• The London office runs smoothly and predictably — employees experience it as productive, welcoming, and worth showing up to.
• Vendors perform consistently; issues are caught early and resolved without drama.
• The workplace budget is managed responsibly and transparently, with clear ROI on spend decisions.
• The Regional GM feels genuinely supported — their time is protected and their priorities are reflected in how their schedule runs.
• Events are well-executed, on-brand, and land well with employees and customers alike.
• London feels connected to Faire globally, not like a satellite office running on its own.

About You:

• 5+ years of experience in Workplace, Facilities, Office Operations, or Hospitality — ideally in a fast-paced, high-growth environment.
• Demonstrated experience managing vendors and owning a budget with full accountability.
• Prior EA or Chiefs of Staff-adjacent experience — comfortable managing a senior leader's time and operating with discretion.
• Strong project management skills, including end-to-end event execution.
• Experience managing on-site staff or contractors.
• Highly organized, detail-oriented, and able to operate independently with minimal direction.
• Clear communicator who builds trust with both internal teams and external partners.
• Proficiency with Google Workspace, Slack, Jira, Notion, and similar tools.

Faire is building the infrastructure for independent retail. We believe in creating workplaces that enable our teams to do their best work — and this role is central to that.

As the champion for workplace operations, this role requires office attendance 5 days per week.

About this role

We are looking for a Strategy & Analytics Senior Lead to drive better product decisions, faster. In this role, you’ll leverage a unique combination of skills including analytical rigor, strategic intuition, and execution to drive growth for our business. At Faire, you’ll have the chance to lead mission-critical projects end to end. You’ll be partnering cross functionally with Product, Sales, Operations, Marketing, and Finance teams to inform the strategic roadmap by generating insights and helping translate them into action.

This is an ideal role for someone who wants to work as a high-impact individual contributor in a fast-paced, highly collaborative, and data-driven environment and have the opportunity to gain exposure to partnering with a variety of functions.

What you’ll do 

• Break down complex and ambiguous strategic problems to uncover actionable insights
• Tackle large cross-functional strategic initiatives that move company metrics in partnership with Product, Sales, Finance, Operations, Marketing, etc.
• Identify opportunities, develop hypotheses, execute in-depth analyses and make recommendations to Faire’s leadership team based on your findings
• Own the most important metrics for our business by having deep intuition on how they are trending and surfacing the most salient strategic insights to drive them
• Provide thought partnership to cross functional teammates to ensure the organization is using data thoughtfully and correctly
• Develop effective and scalable operational processes and fill operational gaps
• Level up the Strategy & Analytics team through new and improved processes, training, coaching and more

Qualifications

• 8+ years of relevant work experience in an analytical and strategic role across product analytics, consulting, or business operations
• You are a strategic problem solver. You can break down ambiguous problems and apply a first principles approach to solving them
• You are highly analytical and metrics-focused. You can execute on complex analyses, define KPIs, size opportunity areas, and measure and report on performance across the business
• You are a strong communicator. You can crisply communicate actionable data-driven insights to all audiences
• You have strong product and business intuition. You contextualize how insights fit into broader business goals and have a strong understanding of product and business metrics
• You have a solid analytical foundation. You can use SQL or Excel to analyze large datasets and have strong analytical rigor
• You are scrappy and resourceful. When something needs to get done, you always find a way to make it happen
• You are an extraordinarily fast learner. You have the natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time

Salary Range

San Francisco or New York City: the pay range for this role is $197,500 - $271,500 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. 

About this role

The Discovery pillar’s core mission is to make it easy and delightful for retailers to find brands and products their customers will love. This role will own product development of our algorithms powering search, the largest discovery surface by order volume.

What you’ll do

• Develop and execute on a strategy that takes our search algorithms to the next level
• Refine our breakdown of key search query segments, identify novel opportunities for improvements, and diagnose root causes for today’s failure modes
• Refine our suite of offline and online metrics to help us better understand the retailer’s search experience and the performance of each component of our search system
• Evaluate tradeoffs between technical solutions across velocity, scale, cost, and modularity
• Work with and learn from a broad range of world-class leaders across engineering, product management, data science, design, and operations
• Make decisions alongside company founders and the CEO
• Empower small businesses around the world to chase their dreams and invest in their local communities

Qualifications

• Bachelor’s degree or equivalent experience.
• You have 7+ years of experience in product at a high-growth tech startup or as a startup founder with experience working on complex Search systems
• You have experience building high-scale products through state-of-the-art engineering and data science
• You regularly use ML/AI to solve business problems and are well-versed with recent advancements in the field.
• You’re an extraordinarily fast learner. You have the natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time.
• You are relentlessly resourceful. When something needs to get done, you always find a way to make it happen. Even when the work is hard, you power through it and execute with limited information and ambiguity.
• You are a creative problem-solver. You excel at identifying unintuitive solutions to tough problems.
• You are passionate. You are optimistic with a positive energy that other people draw upon.
• You care deeply about developing products and solutions that will create the best experience for our customers.

Salary Range

San Francisco, CA: The pay range for this role is $220,000 - $302,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

You will own one of the most impactful levers for brand success and growth: pricing. As the Staff PM for Brand Pricing, your mission is to help brands offer compelling, competitive prices that drive sales — building the tools, insights, and experiences that make it easy for brands to set the right prices, and for retailers to identify the smartest buying choices for their stores.

Pricing is a complex problem that sits at the intersection of brand economics, retailer buying behavior, and marketplace dynamics. You'll design products that help brands understand how their pricing is performing, surface opportunities to grow their sales through smarter pricing decisions, and reduce the friction that gets in the way of keeping prices up to date. You'll work closely with engineering, data science, operations, and go-to-market teams — and bring a sharp point of view on where to invest to drive the most meaningful outcomes for brands and the marketplace.

If you love complex marketplace dynamics, have strong intuitions about how pricing affects buyer behavior, and get excited about building products that create real, measurable value for small business owners — this is the role for you.

What you’ll do 

• Deeply understand both our brand and retailer customers so that you can build the strategies and frameworks that define how Faire thinks about pricing across the marketplace — balancing brand economics, retailer trust, and long-term marketplace growth.
• Own the pricing roadmap end-to-end. Define strategy and sequencing across insights (helping brands understand their pricing performance), tools (making it easy to keep prices current and competitive), and the underlying data that powers it all.
• Build brand-facing products that drive growth. Create intuitive tools and workflows — from price management interfaces to intelligent recommendations — that make it easy for brands to act on pricing opportunities and grow their sales on Faire.
• Invest in data foundations. Partner with engineering and data science to build the data infrastructure that powers pricing insights and recommendations at scale.
• Be the voice of tradeoffs. Use analytics and frameworks to guide decisions about where to invest, when to build vs. buy, and how to balance brand experience with marketplace outcomes. Present clear recommendations to senior leadership.

Qualifications

• Bachelor’s degree or equivalent experience.
• You have 8+ years of experience in product at a high-growth tech startup or as a startup founder.
• You are good at deeply understanding customer needs and underlying motivations, especially in spaces where customers aren’t great at predicting how changes will impact their behavior 
• You’re an inspiring leader who is excited about the day-to-day of understanding our customers and working with a strong team to build improvements for them.
• You’re an extraordinarily fast learner. You have the natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time.
• You are relentlessly resourceful. When something needs to get done, you always find a way to make it happen. Even when the work is hard, you power through it and execute with limited information and ambiguity.
• You are a creative problem-solver. You excel at identifying unintuitive solutions to tough problems.
• You are passionate. You are optimistic with a positive energy that other people draw upon.
• You care deeply about developing products and solutions that will create the best experience for our customers.

Salary Range

San Francisco, CA: The pay range for this role is $220,000 - $302,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

You will be the product leader for high-impact FinTech & Ops initiatives that drive efficient growth across Faire’s marketplace through financial technology and the enablement of our operational teams. As a Staff PM you’ll own product strategy and delivery for payments and financial infrastructure, decision-making tools and frameworks in the areas of risk, identity and underwriting, customer support, returns and resale flows. You will also look after the shared technology and experimentation infrastructure that ties them together. Your job is explicitly dual-mandate: First, you’ll empower our operational teams to reduce cost by expanding automation while maintaining or improving customer experience. At the same time, you’ll redeploy those gains into growth by improving policies, reducing friction in information collection and deploying human resources towards the most complex cases (capital, curated experiences, high-touch recovery). You will be managing a portfolio of bets, operate at the intersection of finance, ops and CX, run rigorous experiments that trade off efficiency vs. growth and drive high single digit improvements in annualized contribution profit.

What you’ll do

• Own roadmap & outcomes. Define a 6–12 month roadmap balancing efficiency experiments across the portfolio (payment routing, customer support contact rate reduction, Identity auto-decisioning, returns economics) with growth investments (capital pilots, curated onboarding, premium phone support) and platform investments to make our operational teams more effective at self- serving during iteration. You’ll be accountable for high single digit % Contribution Profit uplift.
• Design and run experiments. Lead rigorous A/B, cohort and holdout experiments with pre-specified success criteria that measure CP, CX risk and incremental GMV/LTV.
• Lead decisioning product work. Co-own returns/ markdowns, underwriting and IDV policy design, payment routing rules, limit adjustments. Deliver low- latency decision APIs, deterministic rulesets + ML integrations, and recoverability controls. 
• Improve payment economics. Execute multi-provider routing and adoption of lower-cost payment rails (e.g., bank transfers) to reduce fees and free-up margin for growth investments.
• Expand self-solve modalities in support. Reduce contact rate without harming customer satisfaction by expanding the availability and effectiveness of our virtual assistant for customer support. Empower operational teams to drive iteration and improvement with limited engineering bandwidth.
• Scale returns & resale economics. Redesign and implement improved returns policies, partner on liquidation/resale flows, and recover margin to fund growth.
• Be the voice of tradeoffs. Use a documented rubric to decide when to automate vs. invest in human-driven growth; when to build vs buy technology; where to invest across the portfolio; how to manage growth vs efficiency investments. present tradeoffs and data-driven recommendations to senior leadership.

Collaboration & Stakeholder Management

• Collaborate across a broad base of senior stakeholders across key operational and product teams: Finance (payment economics, capital funding), Risk & Legal (underwriting guardrails, compliance, identity verification), CX (virtual assistant quality and adoption), Operations & Fulfillment (returns/resale flows), Engineering & Data Science (platform, models, instrumentation), Design/ UX (user experiences around contacting operational teams, self solving and inputting key information), Product Marketing (capital rollouts, customer touchpoints).
• Empower operational teams to drive impact in their respective areas through systems that allow them to iterate on launches without needing consistent support from the product development organization
• Represent the product development organization in key operational forums across the company (e.g. reserve setting meeting, Operations business reviews).

Qualifications and Competencies
Required

• Experience: 8+ years product management experience; prior Staff or equivalent senior PM experience preferred.
• Domain: Demonstrated experience on marketplace products and financial technology (payment processors, routing strategies, merchant economics, or customer/merchant capital programs).
• Operational focus: Demonstrated track record of excelling in working with operational teams such as finance, payments, underwriting/IDV, risk/recovery or operations products - both as users and partners.
• Analytical excellence: Deep comfort with experiment design (A/B, holdouts), causal inference, cohort analysis, and metric attribution; ability to translate analysis into product decisions.
• Cross-functional leadership: Proven ability to lead complex, cross-org initiatives and influence senior stakeholders (Finance, Risk, Legal, CX, Ops, Eng).
• Outcome orientation: Track record of shipping products tied to measurable business outcomes (contribution profit, GMV, LTV, cost-to-serve).
• Cross-Functional Partnership: Track record of partnering effectively with Design, Research, Data, and Engineering to bring elegant, performant solutions to market.
• Customer Centricity: Passionate about understanding user needs, behaviors, and decision-making processes to design products that create measurable customer and business value.
• Influence & Communication: Exceptional communicator and collaborator, able to influence across technical and creative disciplines and align diverse stakeholders from peers to executives around a shared vision.

Preferred

• Portfolio management: Experience managing and prioritizing across portfolios of different products.
• Machine learning / automation: Experience with machine learning/ artificial intelligence.
• Warehousing experience: Familiarity with B2B marketplace flows, returns/resale flows, or logistics.

Salary Range

San Francisco, CA: the pay range for this role is $220,000 - $302,500 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

You’ll work on the Brand side across a variety of initiatives to help brands succeed on Faire. If you love balancing customer needs with difficult marketplace tradeoffs, simplifying and reimagining workflows, and finding ways to motivate customers to take action, this is the place for you. We are looking for an outstanding product manager who will collaborate closely with engineering, design, data science, ops, and go-to-market teams to drive our business forward.

What you’ll do 

Deeply understand our customers, build strategies that anticipate and support their needs, and execute rapidly and with an eye to metrics impact to improve their experience 

• Build programs to support customers alongside shipping great technology products 
• Understand the business equation and flywheel that make our marketplace work – and accelerate it 
• Work with and learn from a broad range of world-class leaders across go-to-market, ops, and finance, as well as engineering, design, and data science 
• Make decisions alongside company founders and the CEO 
• Empower small businesses around the world to chase their dreams and invest in their local communities

Qualifications

• Bachelor’s degree or equivalent experience. 

  • You have 7+ years of experience in product at a high-growth tech startup or as a startup founder. 
  • You’re an inspiring leader who is excited about the day-to-day of understanding our customers and working with a strong team to build improvements for them. 
  • You’re an extraordinarily fast learner. You have the natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time. 
  • You are relentlessly resourceful. When something needs to get done, you always find a way to make it happen. Even when the work is hard, you power through it and execute with limited information and ambiguity. 
  • You are a creative problem-solver. You excel at identifying unintuitive solutions to tough problems. 
  • You are passionate. You are optimistic with a positive energy that other people draw upon. 
  • You care deeply about developing products and solutions that will create the best experience for our customers. 
  • You have a passion for optimizing processes. You get satisfaction from seeing how something is being done and finding ways to make the process faster, easier, and more efficient.

Salary Range

San Francisco, CA: The pay range for this role is $220,000 - $302,500 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

We're looking for a strong analytical thinker to build and own Faire's Supply Chain and Inventory forecasting for the Fulfilled by Faire program from the ground up. Faire's brands rely on us to be more than a sales channel — we're a business partner. A core part of that means helping brands stay in-stock, manage their inventory effectively, and never miss a sale. As the owner of Supply Chain Analytics, you'll sit at the intersection of data, operations, and brand success. You'll own the translation of our demand forecasting models into concrete, brand-level inventory guidance, monitor the health of brand inventory across the marketplace, and drive meaningful reductions in out-of-stock (OOS) rates that directly influence brands’ sales and success on Faire.

This role is for someone who is equal parts data practitioner and problem-solver — someone who loves getting into the weeds of a complex dataset, and isn't satisfied until the insights they surface actually move the needle for thousands of brands.

What you’ll do 

• Own inventory forecasting for Faire's brand base — translate demand model outputs into actionable inventory replenishment guidance and purchase recommendations for brands.
• Build and maintain supply chain analytics infrastructure — develop and own the data pipelines, dashboards, and models that track inventory health, turn rates, and OOS risk across the catalog.
• Build and maintain demand forecast - build and own the demand forecast with 3PL warehouse operator so they can drive staffing and forecast planning based on order and inventory volume movements; and to meet our aligned upon SLAs
• Lead OOS monitoring and intervention — proactively identify brands and SKUs at risk of going out of stock, quantify the GMV impact, and design scalable interventions (alerts, nudges, tooling) in partnership with Product and GTM.
• Define and track inventory health metrics — own key KPIs including OOS rate, inventory coverage, stockout frequency, and false OOS rate; set goals and report progress to leadership.
• Partner cross-functionally — work closely with GTM and Ops teams (the primary internal customers of inventory guidance), as well as Data Science and Finance, to ensure outputs are actionable, trusted, and integrated into operational workflows.
• Develop scalable analytical frameworks — build reusable models and methodologies for segmenting brands by inventory risk profile and tailoring guidance accordingly.
• Communicate findings with clarity — synthesize complex supply chain dynamics into crisp, decision-ready narratives for both operational teams and senior leadership.

Qualifications

• 3–6 years of experience in supply chain analytics, demand planning, operations analytics, or a closely related analytical discipline.
• Strong SQL skills — you can independently query large, complex datasets and structure analyses from scratch.
• Hands-on experience with forecasting or demand planning — you've worked with statistical demand models (e.g., time series, regression-based) and understand how to translate forecast outputs into operational guidance.
• Proficiency in Python or R (preferred) for data wrangling, modeling, and workflow automation.
• Comfort with BI and visualization tools — Tableau, Looker, Mode, or similar.
• Experience with inventory management concepts — safety stock, reorder points, lead times, stockout costs, service levels, and days of supply.
• Strong business acumen — you connect analytical work to business outcomes and can prioritize ruthlessly based on impact.
• Excellent communicator — written and verbal; you make complex topics accessible to non-technical audiences.
• Collaborative and low-ego — you thrive working across functions and are comfortable operating in ambiguity.

About this role

We're looking for a Systems and Automation Lead to join our Strategic Finance  team. In this role, you'll be the Pigment platform owner and systems architect, partnering closely with Finance and Data teams to design, build, and optimize our financial planning ecosystem. You'll play a critical role in our IPO readiness journey by delivering scalable systems solutions that power our forecasting, reporting, and strategic decision-making.

This role sits within our Finance and Strategy org but will include deep embedded partnership with Finance Data leadership o. You'll be at the intersection of finance, data, and technology, translating business requirements into elegant technical solutions while continuously improving our planning infrastructure.

What you’ll do 

• Own the Pigment platform end-to-end, including model design, formula logic, system configuration, and integration architecture
• Implement and deliver key initiatives from our systems roadmap, collaborating with the systems team and cross-functional partners to bring projects from concept to completion
• Lead monthly data imports, validations, and actuals loading processes to ensure accuracy and consistency across planning applications
• Design and maintain robust data pipelines that connect Snowflake, Pigment, and downstream reporting tools
• Act as the technical advisor to Strategic Finance on planning workflows, model optimization, and system capabilities
• Develop dashboards and reporting ecosystems that surface key business insights, drive end-user adoption, and support planning processes
• Build self-service analytics capabilities that empower finance teams to access and analyze data independently
• Train and enable finance teams through development of training materials, office hours, and documentation that drive adoption, confidence, and best practices
• Experiment with AI solutions to automate workflows, improve accuracy, and elevate the speed and impact of Strategic Finance operations
• Stay current on Pigment product releases and industry best practices, proactively identifying opportunities to leverage new capabilities

Qualifications

• 3-5 years of experience in financial systems, FP&A, business systems, or data-focused roles in a SaaS, high-growth, and/or B2B environment
• Proven expertise building and maintaining financial planning tools such as Pigment, Anaplan, or Adaptive—including model design, formula writing, and system configuration
• Strong technical foundations in SQL or similar languages, with solid understanding of data flows, integrations, and governance across finance systems
• Track record of translating business needs into scalable system solutions and driving projects from concept to adoption
• Excellent communication skills with ability to explain technical concepts to non-technical stakeholders and build strong cross-functional relationships
• Self-starter mindset with ability to manage multiple priorities, navigate ambiguity, and drive initiatives independently

Preferred Qualifications

• Experience working with Pigment specifically; driven implementations and integrations in a high-growth or pre-IPO or B2B SaaS environment
• Familiarity with Mode for data visualization and Snowflake data warehouse to support reporting and insights
• Understanding of FP&A processes, SaaS metrics and financial modeling principles
• Experience with process automation, scripting or workflow tools
• Background supporting IPO readiness initiatives or public company reporting requirements
• Exposure to AI/ML tools for finance automation and workflow optimization

Salary Range

San Francisco and New York : the pay range for this role is $174,500 to $240,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.