About this role

Faire's quality, depth, and breadth of brands is its strongest value to retailers. Our Brand Partnerships team is at the forefront of Faire's success, ensuring that the best and most relevant brands join and thrive on our platform.

This is not a role for someone looking to learn the ropes. This is a role for someone who has already mastered them. As a Senior Account Executive (L3), you will be a trusted advisor to Upmarket brands across Central & Northern Europe, helping them unlock wholesale growth on Faire and driving incremental GMV at scale.

This role is a blend of strategic thinking and high-velocity sales execution. You will own a complex, high-value portfolio of brands across your geos, proactively identifying and activating the best-fit brands for Faire. You bring a strong commercial mindset — comfortable from C-level to operational stakeholder — and you use AI, data, and sharp instincts to outperform.

We are looking for a stellar performer: someone who has finished top 3 in their org, qualified for President's Club or All-Stars, and is hungry to do it again in a market that is genuinely early and genuinely exciting.

You're excited about this opportunity because...

• You have been top of the leaderboard before and you want to do it in a market that isn't fully built yet — where your territory becomes the foundation others inherit
• You are energised by fast-moving, ambiguous environments and see AI as a genuine force multiplier, not a buzzword
• You want to sell something that actually matters — levelling the playing field for independent retailers against e-commerce and big-box giants is a mission you can get behind
• You want to work alongside a tight-knit team of high performers who share wins loudly, debug losses together, and hold themselves to a standard most sales teams only talk about
• You are curious by default — you dig until you understand, and you bring that intellectual rigour to every deal

What You'll Do

Identify and win the right opportunities

• Manage a high-value book of business across Central & Northern Europe with the goal of maximising the incremental GMV that new Upmarket brands bring to the Faire platform
• Set your own sub-targets, hold yourself accountable, and know exactly what levers to pull when performance is under pressure
• Use business data, category insights, AI-powered tooling, and your own market knowledge to build a pipeline that is both high volume and high quality
• Support new brands through their first quarter on Faire — ensuring they understand the platform and are set up to receive orders and grow

Lead a best-in-class upmarket sales cycle

• Lead every customer interaction with a personalised, insight-led approach — understanding each brand's unique business and shaping Faire's value proposition to their specific problems
• Navigate multi-threaded deals with confidence: from C-suite vision conversations to operational onboarding with sales and marketing teams
• Develop tailored onboarding plans that balance near-term activation with long-term platform success
• Make independent, well-reasoned decisions on when to advance a deal and when to pass — and own the outcome either way
• Stay resilient and input-focused when performance is challenging; model the standard for the team

Be the expert on your markets

• Be solution-oriented to common objections and geo-specific blockers — size the opportunity, identify what's needed, and act on it with product and leadership
• Understand how competitors and industry players operate and articulate Faire's key differentiators with precision
• Research trends, industry events, and key account signals across Central & Northern Europe — and bring that intelligence back to sharpen team strategy

Represent Faire across the wholesale industry

• Drive Faire's value props and messaging across the full sales surface: outreach, nurture, tradeshows, events, and in-person brand visits
• Identify and pursue new business opportunities that drive incremental revenue for the platform
• Develop content and host webinars to engage leads in your verticals and share onboarding best practices
• Collaborate with marketing to shape top-of-funnel messaging across paid, web, and nurture channels

What we're looking for

Must haves

• Proven track record of exceeding quota at upmarket level — top 3 in your org, President's Club / All-Stars qualifier
• High-velocity pipeline engine: ability to run multiple complex Upmarket deals simultaneously without sacrificing quality
• Sharp executive presence — comfortable operating from C-level to operational stakeholder
• AI fluency: you use AI tools daily to prospect, prep, and accelerate — not as a talking point but as a genuine lever
• Intellectual curiosity — you ask better questions, dig deeper, and find the unlock others miss
• Mission alignment: you believe in independent retail and can articulate why Faire matters
• Fluency in English; additional European languages a strong plus

Nice to haves

• DACH market experience or German Speaker
• Any other European language skills
• Background in wholesale, retail, or brand partnerships
• Experience with Salesforce, Clay, or AI sales tooling

Salary Range

London, UK: the OTE pay range for this role is £89,500 to £123,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About the Role:

The Workplace Experience Manager is the primary owner of the London office experience and provides dedicated executive support to Faire's Regional GM for EMEA. This is a dual-scope role: approximately 75% Workplace Experience and 25% Executive Assistant support.

On the workplace side, you'll ensure the London office is high-performing, operationally excellent, and a place people genuinely want to be. On the EA side, you'll be a trusted partner to a senior leader — managing their time, travel, and priorities with precision and discretion.

This role sits within Faire's global Workplace, Employee Experience & Procurement team. We operate as one integrated team with a shared purpose: reduce friction, build trust, and scale connection and impact across Faire. You'll be connected to a global network of workplace professionals and supported by clear systems, while owning your market with meaningful autonomy.

What You’ll Own:

Workplace Operations & Facilities (~75% of role)

Day-to-Day Operations

• Own the daily operations of the London office — safe, clean, organized, and fully functional at all times.
• Serve as the primary liaison to building management for facilities, maintenance, and escalations.
• Maintain office documentation, SOPs, and operational playbooks aligned with global standards.
• Triage and resolve workplace requests (Jira, Slack, email) with urgency and follow-through.

Vendor Management & Budget

• Manage all workplace vendors (janitorial, catering, snacks, plant services, AV, etc.), holding partners accountable to defined quality and service standards.
• Own the London workplace budget — track actuals vs. plan, manage POs, and make smart tradeoffs to maintain experience quality within cost targets.
• Partner with Procurement and global Workplace leadership on vendor strategy, efficiency, and spend governance.

Community & Events

• Plan and execute quarterly signature events, customer visits, and the annual end-of-year celebration in London.
• Create inclusive, well-executed experiences that strengthen employee connection and reflect Faire's culture.
• Partner with the global Employee Experience & DEIB team on event objectives and themes; you own the how and the where.

Executive Assistant Support (~25% of role)

• Manage complex, cross-timezone calendar for Faire's Regional GM for EMEA — prioritizing with judgment, not just logistics.
• Plan and coordinate team onsites, including strategic framing and logistics.
• Book travel and manage expenses accurately and efficiently.
• Prepare agendas for International Leads meetings and All Hands.
• Track priorities and proactively surface what needs the leader's attention.
• Anticipate needs, solve problems ahead of time, and maintain clear, responsive communication with the broader EA and leadership network.

What Success Looks Like:

• The London office runs smoothly and predictably — employees experience it as productive, welcoming, and worth showing up to.
• Vendors perform consistently; issues are caught early and resolved without drama.
• The workplace budget is managed responsibly and transparently, with clear ROI on spend decisions.
• The Regional GM feels genuinely supported — their time is protected and their priorities are reflected in how their schedule runs.
• Events are well-executed, on-brand, and land well with employees and customers alike.
• London feels connected to Faire globally, not like a satellite office running on its own.

About You:

• 5+ years of experience in Workplace, Facilities, Office Operations, or Hospitality — ideally in a fast-paced, high-growth environment.
• Demonstrated experience managing vendors and owning a budget with full accountability.
• Prior EA or Chiefs of Staff-adjacent experience — comfortable managing a senior leader's time and operating with discretion.
• Strong project management skills, including end-to-end event execution.
• Experience managing on-site staff or contractors.
• Highly organized, detail-oriented, and able to operate independently with minimal direction.
• Clear communicator who builds trust with both internal teams and external partners.
• Proficiency with Google Workspace, Slack, Jira, Notion, and similar tools.

Faire is building the infrastructure for independent retail. We believe in creating workplaces that enable our teams to do their best work — and this role is central to that.

As the champion for workplace operations, this role requires office attendance 5 days per week.