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EP

Principal Technologist (Req#1092)

ePlus Technology, inc. · Durham, NC

PreSales Durham Posted May 8, 2026

Overview

As the Principal Technologist, you will serve as a customer-oriented liaison between sales, pre-sales engineering and customer stakeholders. The position requires a strong understanding of how technology drives business outcomes and enables the development of strategies aligned to customer objectives The Principal Technologist will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the ePlus targeted product and service solutions that best meet those needs. You will lead a matrix cross- functional team of technology leaders in helping define customers’ business and technical vision and strategy. Candidates should have deep experience across leading enterprise OEM ecosystems (Cisco, Juniper, Arista, Palo Alto, Dell, NetApp, HPE, etc.) and strong hybrid capabilities, with exposure to both on-premises and cloud environments.

Your Impact

The essential functions of this position include:

Define end-state architecture vision, strategy, and go-to-market plans leveraging Plus services and OEM solutions.
Utilize technical vision and strategy plans to productize service and product offerings, creating high-value solutions.
Assist in designing and architecting solutions tailored to customer requirements. Facilitate design architecture and conduct peer reviews with customers to ensure thorough documentation.
Develop vertical and horizontal customer relationships and expose customer technical stakeholders to emerging technologies.
Provide thought leadership to ePlus Sales, Engineering, and Strategy teams by sharing insights and trends to guide strategic decisions.
Evangelize ePlus services with customers, OEM partners and across ePlus, using a consistent message and method for planning and delivery.
Serve as a communication conduit from customer technical stakeholders to the internal engineering team.
Engage internal pre-sales engineering teams to identify and map new opportunities, facilitate issue resolution, and expedite solutions, providing frequent updates to Account Management and Engineering teams.
Act as the primary interface and trusted advisor with Enterprise Account Executives, Customer Executives, and IT professionals, working with Solution Architects to scope and price strategic solutions.
Plan and lead executive and technical briefings for customers and OEM partners. Co-present project plans and Level of Effort to customers, guiding technical resources to meet customer program requirements.
Consolidate and convey solution requirements and technical responses by coordinating with subject matter experts (SMEs).
Facilitate technical scoping/reviews and assist presales engineers and SMEs in developing Statements of Work (SOW).
Engage with customer operational and technical staff to measure progress on projects and identify new opportunities.

As a manager, you are also expected to:

Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

Required Experience:

Bachelor's degree or Master’s degree in a technical or business discipline is preferred or equivalent relevant industry experience
A minimum of 3 years of experience in a field-based services management position with a minimum of 5 direct staff is preferred.
Experience in managing and enhancing a world-class field services organization, as well as growing a Professional Services Consulting practice.
Experience in operations and project management.
Proven ability to drive revenue and services growth through OEM-aligned solutions, not limited to advisory or consulting roles.
Candidates should demonstrate multi-domain experience and familiarity with OEM or partner ecosystems, whether from a customer, partner, or provider environment
8 or more years of experience in designing or implementing complex networks, systems/storage solutions and ability to articulate deep technical knowledge of infrastructure services, data center design and cloud integration for enterprise customers.
Enterprise networking architecture experience with at least one of the following: Cisco, Arista, Juniper, or HPE Aruba
Security architecture experience with Palo Alto Networks, Fortinet, Cisco Security, or Zscaler
Data center infrastructure experience with Dell Technologies, HPE, Lenovo, Pure Storage, NetApp, VMware, or Nutanix
Hybrid cloud architecture experience, with strong preference for Microsoft Azure (AWS knowledge a plus)
Familiarity with Infrastructure-as-Code concepts (e.g., Terraform) and modern automation frameworks
Certifications in relevant technologies: CCIE, CCDE, AWS, GCP, CCSP, CISSP, CSA, CCDP
Broad exposure to a variety of technologies/concepts and management experience in a distributed environment
Excellent verbal and written communications skills, as well as presentation, customer, business, and negotiation skills
Strong leadership and interpersonal skills
Comprehensive experience in the strategy, process and methodology for business enablement and transformation through technology
Knowledgeable and able to facilitate pre-sales discussions acting as a liaison between cross functional team within customer organization and ePlus.
Candidate will have a general understanding of design, plan, deployment and support of following: Network Infrastructure Solutions, Data center and Cloud, Storage, Security, Software Licensing, Managed Service support and engagement.

Preferred Experience:

AI-ready infrastructure and high-performance networking exposure (e.g., NVIDIA ecosystem)
Experience designing multi-architecture enterprise solutions across networking, security, data center, and cloud

Position Specifics

The initial base salary range for this position is expected to be between $160,000 and $210,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-MY1

#IND1

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

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EP

Business Development Associate (Req#1222)

ePlus Technology, inc. · Durham, NC

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Business Dev Sales Durham Posted Apr 30, 2026

Overview

*Candidates must be located in or near the Durham, North Carolina area.*

As a Business Development Associate, you will manage high-level business development; renewals and growth of Managed Services sales in an assigned existing customer base as well as new Annuity Services opportunities as assigned by the Senior Director of Services Business Development. You will serve as an overlay resource within an assigned territory, driving awareness, training, pipeline development and sales in both a sell-to and sell-through model.

Your Impact

The essential functions of this position include:

Primary territory liaison responsible for driving objectively measured incremental growth of ePlus Managed Services.
Analyze and prioritize selling activity within existing accounts that will drive efficient renewals and sales growth of Managed Services
Work with field sales organization to assist with training and skill development for selling of Managed Services
Lead efforts for Managed Services demand generation campaigns working with field sales organization
Collaborate with existing ePlus field sales and services leadership
Develop joint marketing plans to recommend tactics and assist the field with regularly scheduled demand generation activities within your assigned account base.
Provide accurate forecasting of Managed Services sales, for assigned regions
Meet or exceed financial targets for Managed Services sales
Collaborate with your region Support Team to ensure optimal customer experience for Managed Services customers
Collaborate with your in region Business Development Executives, and with peers across other markets, to share best practices and develop a consistent approach for position, yielding optimal results for the organization

Qualifications

BA/BS in Business, Management, Computer Science or Engineering field preferred
Minimum of 2 years of experience selling Managed Service solutions, with significant business development responsibilities
Proven success selling solutions at the CXO and VP level
Willingness to travel within assigned territory
Knowledge and experience selling annuity-based managed services
Excellent communication, presentation, problem-solving and time management skills
Ability to work well in a matrix managed environment
Proven ability to leverage subject matter experts to further the sales process
Able to work independently

Position Specifics

The initial base salary range for this position is expected to be between $60,000 and $80,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-BM1

#IND1

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

Ready to apply?

Apply to ePlus Technology, inc.

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ePlus Technology, inc.

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EP

Senior Network Consultant (Req# 1175)

ePlus Technology, inc. · Remote - US (Southeast Region)

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Prof/Tech Services Durham Posted Apr 30, 2026

Overview

As an ePlus Senior Consultant, you will be responsible for designing and implementing single- or multi-vendor IT Data Center Solutions. You will have the opportunity to work within an industry-leading account team to understand our clients’ needs and craft sustainable IT roadmaps to get them there.

Your Impact

The essential functions of this position include:

Develop Sales Engineering presentations and supporting materials
Assist in creating and/or responding to Bill-of-Materials (BOM) and Statements of Work (SOW)
Plan and design solutions for multi-vendor Data Center Solutions
Be available as a pre-sales resource for sales team members, as necessary
Serve as an escalation point for Engineers, Sr. Engineers and Consultants
Troubleshoot complex technology issues
Assess Customer environment and make recommendations on solutions and improvements
Escalate issues to other team members and subject matter experts, as necessary
Provide deployment and implementation services of multi-vendor solutions in a Data Center environment
Be available to meet customers’ IT needs
Meet with key vendors to stay current on products and technologies
Lead a team of engineers on a professional services projects
Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, R/S. Voice, Brocade, CISSP, VCDX, UCS
Serve each and every customer to ePlus’ standards

Qualifications

Bachelor’s degree preferred
10+ years of hands on experience in IT Networking and Security with a focus on Fortinet and Cisco networking and security products
Multiple industry-recognized Certifications preferred. i.e.: CCIE, FCSS, CISSP
Excellent customer service skills on phone and in person
Professional demeanor and good communication skills
Ability to think and come up with solutions quickly aligning to customer expectations and within the boundaries of the statement of work.
Identify and communicate additional customer opportunities.
Must be fully knowledgeable and able to design and plan, implement and support IT solutions using two or more of the following technologies:
- Wired Networking
- Wireless Networking
- Security/Firewalls
- Structured Cabling – MDF/IDF
- Network platform migrations
- Virtualization
- Backup
- Automation/Scripting

Position Specifics

The initial base salary range for this position is expected to be between $110,000 and $150,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-DY1

#IND1

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

Ready to apply?

Apply to ePlus Technology, inc.

EP

ePlus Technology, inc.

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EP

Senior Collaboration Engineer (Req#1106)

ePlus Technology, inc. · Durham, NC

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Prof/Tech Services Durham Posted Apr 30, 2026

Overview

As an ePlus Senior Collaboration Engineer, you will be responsible for designing and implementing single- or multi-vendor Collaboration Technology Solutions. You will have the opportunity to work within an industry-leading account team to understand our clients’ needs and craft sustainable Collaboration roadmaps to get them there.

Your Impact

The essential functions of this position include:

Assist in creating and/or responding to Bill-of-Materials (BOM) and Statements of Work (SOW), verifying the solutions aligns with the customer expectations.
Planning and designing solutions for multi-vendor Collaboration Solutions
Be available as a pre-sales resource for sales team members, as necessary
Serve as an escalation point for Engineers, Sr. Engineers and Consultants.
Troubleshoot complex technology issues during and post implementation.
Assess Customer environment and make recommendations on solutions and improvements
Escalate issues to other team members, subject matter experts, and leadership as necessary
Provide deployment and implementation services of multi-vendor Collaboration solutions in the customer environment(s)
Be available to meet customers’ Collaboration needs as part of the overall solution.
Align /meet with key collaboration vendors to stay current on products, technologies, and trends.Lead post sales implementations on professional services projects which could include directing the activities of others.
Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, R/S. Voice, Brocade, CISSP, VCDX, UCS
Serve each and every customer to ePlus’ standards

Qualifications

Bachelor’s degree preferred
5+ years hands on experience upgrading and deployment of Cisco Unified Communication technology
2+ years’ experience Contact Center as a Service
2+ years’ experience deploying UC add-ins such as Redsky, 9line, Intrado, Variphy, etc.
2+ years’ experience with Contact Center as a Service (CCaaS) (e.g. Webex Contact Center, Zoom Contact Center, Five9, etc.)
Cisco CUCM and /or UCCX certifications greatly preferred
Excellent customer service skills on phone, presenting, and in person
Professional demeanor and good communication skills

Core Responsibilities & Capabilities

Ability to rapidly design and structure Collaboration solutions based on customer business requirements, technical constraints, and existing environments
Lead the design, implementation, migration, and support of enterprise Collaboration solutions
Serve as a technical authority across on-prem, hybrid, and cloud Collaboration architectures
Collaborate effectively with Sales, Project Management, and Customer stakeholders throughout the delivery lifecycle

Cisco Collaboration Expertise (On-Prem & Hybrid)

Must be highly proficient in two or more of the following Collaboration technologies:
- Cisco Unified Communications (Voice, Video, Messaging)
- VoIP and SIP-based architectures
- Video Conferencing Solutions
- Deployment and upgrade of Cisco Collaboration platforms, including:
  - Cisco Unified Communications Manager (CUCM)
  - Cisco Unity Connection
  - Cisco Unified Contact Center Express (UCCX)
  - Cisco IM & Presence (legacy environments)
  - Cisco Emergency Responder (CER)
Experience with migration strategies from on-prem to cloud or hybrid models is highly desirable.

Webex & Cisco Cloud Collaboration

Experience with Cisco’s current Collaboration portfolio, including:

Webex App (Calling, Messaging, Meetings)
Webex Calling

Multi-Tenant
Dedicated Instance (DI)

Webex Control Hub (user provisioning, policy management, analytics)
Hybrid Calling and interoperability with CUCM

Session Border Controller (SBC) Experience

Hands-on experience deploying and supporting one or more SBC platforms:
- Cisco Unified Border Element (CUBE)
- AudioCodes
- Ribbon
- Oracle / Acme Packet
Includes SIP normalization, carrier integrations, security, and call routing.

UCaaS Platform Experience

Experience delivering one or more Unified Communications as a Service (UCaaS) platforms:

Webex Calling
Microsoft Teams Phone
RingCentral
Zoom Phone
8x8

Contact Center Platforms (CCaaS)

Experience with one or more Contact Center platforms:

Webex Contact Center
Zoom Contact Center
Five9
NICE CXone (inContact)
Genesys Cloud

Call Recording & Workforce Optimization (WFO)

Experience integrating and supporting call recording and WFO solutions:

Eleveo (Zoom International)
Calabrio
Verint
NICE

UC Add-Ons & Integrations

Experience deploying and supporting Collaboration ecosystem add-ons:

E911 / Emergency Services:
RedSky
9Line
Intrado

Mass Notification & Alerting:

Singlewire InformaCast / Fusion

Analytics & Reporting:

Variphy

Position Specifics

The initial base salary range for this position is expected to be between $120,000 and $170,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-DY1

#IND1

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

Ready to apply?

Apply to ePlus Technology, inc.

EP

ePlus Technology, inc.

View all jobs →