Job summary

DigiCert is redefining the Domain Name System as an AI-native trust layer — enabling secure, intelligent, and autonomous resolution for the next era of the Internet.

As a Product Manager, you will lead innovation at the intersection of AI, DNS, and digital trust. You will collaborate with engineering, and GTM teams to build cloud-native DNS services that use inference and automation to detect anomalies, optimize performance, and strengthen security. You will also leverage AI tools to move fast — turning ideas and insights into a clear, measurable roadmap.

What you will do

• Define and own the AI-driven DNS roadmap, aligned with DigiCert’s trust and cloud strategy.
• Translate complex AI/ML capabilities into customer-focused, market-ready features.
• Partner with engineering and MLOps teams to deliver secure, scalable, cloud-native services.
• Use AI-assisted tools to analyze feedback, synthesize insights, and iterate quickly.
• Define and track success metrics — adoption, latency, reliability, trust-signal accuracy.
• Drive GTM execution with marketing and sales — launches, messaging, pricing, enablement.
• Engage customers, partners, and standards groups to validate use cases and guide innovation.
• Foster a data-driven product culture using telemetry, dashboards, and A/B experimentation.
• Ship production-ready features in days, not weeks, and iterate continuously.

What you will have

• 4+ years of product-management experience in cloud, networking, or infrastructure SaaS.
• Experience working closely with engineering teams on AWS, Azure or GCP.
• Understanding of DNS, networking, or distributed-systems fundamentals.
• Familiarity with AI/ML systems — especially inference pipelines or MLOps workflows (desired).
• Proven ability to deliver 0→1 products and iterate rapidly in agile environments.
• Strong analytical and storytelling skills; fluent in data-driven decision-making.
• Leverage AI-assisted tools (e.g., Figma Make, Cursor, vibe coding, Copilot) to:
  • Rapidly prototype workflows and UI concepts
  • Validate ideas early with engineers and customers
  • Iterate on requirements before build
• Experience supporting or leading GTM activities (launches, collateral, pricing, adoption tracking).
• Self-starter with an ownership mindset and a passion for 0→1 building in fast-moving environments.

Nice to have

• Startup speed, enterprise scale.
• Builders, not operators.
• Security, trust, and automation by default.
• AI-accelerated, open-source driven, cloud-native by design.

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support

#LI-SD1

Job summary

We are seeking a dynamic Senior Product Manager - TLM to join our Trust Lifecycle Manager team within the larger Product Management organization. This role will focus on exploring and validating new opportunities in digital trust, identity, artificial intelligence, big data analysis, and security through rapid prototyping, customer-focused experimentation, and close collaboration with internal teams to transition validated concepts into revenue generating production solutions.

What you will do

Cloud, K8s & Platform Integration

• Drive the development and integration of CLM services with AWS, Azure, and GCP environments, including native cloud security services (KMS, Key Vault, CloudHSM, ACM, CAS).
• Own product strategy for Kubernetes certificate automation, including integrations with Cert-Manager, SPIFFE/SPIRE, service meshes, and cluster security workflows.
• Work closely with architecture and engineering teams to deliver secure, scalable, cloud-native solutions leveraging microservices and containerized deployments.

Cloud Vendor Partnerships & Marketplace Launches

• Build and manage strong relationships with AWS, Azure, and/or Google Cloud product and partner teams.
• Drive co-selling and co-marketing initiatives with cloud vendors to expand product reach.
• Lead end-to-end launch processes for listing and updating products in cloud marketplaces (e.g., AWS Marketplace, Azure Marketplace, Google Cloud Marketplace).

Product Strategy & Execution

• Define and own the product vision, strategy, and roadmap for our CLM offerings across on-prem, cloud, and hybrid environments.
• Lead product planning, requirement definition, backlog prioritization, and release execution in an Agile environment.
• Conduct customer and market research to identify unmet needs, emerging trends, and strategic opportunities in PKI, certificate automation, and cloud identity security.

Customer Engagement:

• Conduct customer discovery interviews to understand pain points and opportunities.
• Present prototypes and concepts to customers for early feedback.
• Facilitate innovation workshops with key customers and partners.
• Document and synthesize customer feedback to inform product direction.

Cross-functional Leadership:

• Partner with Engineering teams to evaluate technical feasibility of new concepts · Work closely with the UX Teams & Product Management to transition validated ideas into the product roadmap.
• Collaborate with Sales and Solutions Architecture teams to identify customer opportunities.
• Engage with Marketing to develop compelling narratives for new innovations.

Process Management:

• Define and track success metrics.
• Document learnings and insights from failed experiments.
• Maintain an innovation pipeline of ideas and concepts.
• Create and present business cases for promising innovations.

What you will have

• 8+ years of experience in product management.
• Hands-on experience with at least one major public cloud provider (AWS, Azure, or GCP) including their security and identity ecosystems.
• Practical knowledge of cloud-native design patterns, microservices, and SaaS architectures.
• Deep understanding of Kubernetes, including certificate issuance flows, workload identity, service meshes, TLS termination, and secure application connectivity.
• Familiarity with CI/CD, DevOps tooling, and certificate automation challenges at enterprise scale.
• Experience working directly with cloud vendors (AWS, Azure, GCP) on joint product initiatives, marketplace readiness, and strategic partnerships.
• Demonstrated success launching and managing products in cloud marketplaces
• Experience driving innovation and thriving in driving a path through ambiguity.
• Strong background in artificial intelligence, data analytics, cyber security, PKI, or identity management.
• Demonstrated experience with rapid prototyping and experimentation.
• Excellence in customer interview techniques and synthesis.
• Strong presentation and communication skills.
• Bachelor’s degree in Computer Science, Engineering, or related field.

Nice to have

• Experience with digital trust solutions and PKI infrastructure.
• Knowledge of Zero Trust architectures, workload identity solutions, and modern cloud security frameworks
• Knowledge of emerging technologies like artificial intelligence, blockchain, zero-trust architecture, or quantum computing.
• Understanding of IaC tools such as Terraform, Helm, and CloudFormation.
• Experience with Kubernetes Operators, serverless environments, or edge deployments.
• Experience with design thinking and lean startup methodologies.
• Background in software development or system architecture.
• Experience presenting to C-level executives and technical audiences.
• Understanding of cryptography and security protocols.
• Familiarity with API design and integration patterns.
• Experience with prototyping tools and methodologies.
• Knowledge of agile development practices.
• Comfort with data analysis and experimentation frameworks.

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support

#LI-RR1

Job summary

We are seeking a Senior DevOps Engineer who will play a role in updating the state of our infrastructure, automation, and operational excellence. This role requires a deep understanding of systems, networking, monitoring, and security, with a strong bias toward automation, reliability and scale. The ideal candidate will be a technical leader, helping to shape the direction of infrastructure and tooling.

What you will do

• Implementation of infrastructure automation, monitoring, and system reliability practices committed to providing 100% service availability.
• Able to perform forensic system administration, troubleshooting unfamiliar Linux systems and services.
• Demonstrates a SecOps mindset with a focus on secure automation and hardened Linux system administration.
• Champion the use and advancement of DevOps best practices including CI/CD, infrastructure as code, and zero-touch provisioning.
• Utilize best practices in release management, incident management, capacity planning, and operational readiness.
• Instrumentation of services with visualization to speed triage (lower MTTR) allowing no direct access to systems.
• Exerts technical influence horizontally—up and laterally to fellow seniors, and down to the team.
• Acts as a mentor to DevOps and engineering team members; share knowledge and foster a culture of learning and continuous improvement.
• Proactively identify and implement opportunities to increase system resiliency.
• Implement technical direction around infrastructure, cloud, networking (BGP), and automation strategy.
• Participate in on-call rotation, demonstrating strong customer empathy and responsiveness to incidents.
• Own and improve standard operating procedures and system documentation.
• Research, prototype, and implement new technologies across cloud, virtualization, and hardware platforms.

What you will have

• Strong Linux systems administration background with a deep understanding of how Linux interacts with hardware (CPU, memory, disk, networking).
• Advanced proficiency in scripting and automation using Ansible, Bash, Python, Packer, and Terraform.
• Hands-on experience with AWS services (EC2, IAM, VPC, etc.) and provisioning tools like Terraform and Packer.
• Experience with datacenter operations including racking, stacking, and remote system management.
• Proven ability to manage and configure systems at scale with zero-touch provisioning approaches.
• Experience managing monitoring systems and developing custom dashboards for observability.
• Solid understanding of networking within a linux environment (Router -> Switch -> Server -> Virtualization -> Linux -> Service) ; BGP and DNS experience is a plus.
• Passion for operational excellence, security, and performance.
• Ability to self-manage, communicate effectively, and collaborate with diverse technical teams.
• Willingness and ability to learn new technologies as required.

Nice to have

• Experience with Kentik, Splunk, or similar network visibility and observability platforms.
• Familiarity with modern CI/CD tools and pipeline architecture.
• Willingness and ability to learn new languages as required.
• Experience in designing, developing, and maintaining RESTful APIs following coding best practices.
• Understanding of release management processes in large-scale environments.

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness, and lifestyle support

DigiCert offers a competitive benefits package for all of our full-time employees. 

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

#LI-KK1

Job summary

The Technical Systems Manager will lead a team of DevOps engineers accountable for architecting, implementing, and operating large-scale distributed DNS infrastructure. This position requires a strong blend of hands-on expertise in distributed systems and infrastructure engineering, coupled with effective team leadership, operational discipline and cross-functional collaboration. The role is responsible for ensuring the reliability, scalability, automation, and security of our DNS services while supporting infrastructure platforms.

You will drive reliability engineering practices, infrastructure automation, and continuous improvement initiatives while ensuring our DNS services meet stringent SLA, security, and performance standards.

What you will do

Leadership & Team Management

• Lead, mentor, and develop a team of DevOps Engineers.
• Set technical direction and operational standards for infrastructure engineering.
• Drive a culture of automation, observability, accountability, and operational excellence.
• Conduct performance reviews, career development planning, and hiring initiatives.
• Manage team capacity planning, on-call rotations, and incident response readiness.

Infrastructure & Platform Engineering

• Oversee design and operation of globally distributed DNS infrastructure.
• Ensure high availability, low latency, and DDoS-resilient service delivery.
• Drive infrastructure-as-code adoption and automation across environments.
• Manage multi-region deployments across bare metal, cloud, and hybrid environments.
• Maintain hardened, compliant, and secure production environments.

Reliability & Operations

• Own service reliability metrics (SLOs, SLIs, SLAs, etc).
• Lead incident management processes and post-incident reviews.
• Improve monitoring, logging, and observability frameworks.
• Ensure operational readiness for scaling traffic growth and peak events.

Security & Compliance

• Enforce secure infrastructure practices aligned with industry standards (CIS, SOC 2, etc.).
• Collaborate with security teams on vulnerability management and patching strategies.
• Oversee DNS security controls including DNSSEC, DDoS mitigation, and access management.
• Ensure compliance with internal and external audit requirements.

Cross-Functional Collaboration

• Partner with Network Engineering, Product, Security, and Support teams.
• Participate in architectural reviews for new services and features.
• Provide infrastructure guidance for product roadmap initiatives.
• Communicate technical strategy and risk to executive stakeholders.

What you will have

• 7+ years in infrastructure, SRE, or DevOps roles.
• 3+ years managing technical engineering teams.
• Deep understanding of operations.
• Experience operating high-scale distributed systems in production environments.
• Strong Linux systems administration expertise.
• Experience with automation and configuration management tools (e.g., Terraform, Ansible, Puppet).
• Proficiency with CI/CD pipelines.
• Experience with virtualiztion platforms and orchestration.
• Experience implementing monitoring and observability platforms.
• Demonstrated experience managing on-call and incident response processes.

Nice to have

• Deep understanding of DNS architecture.
• Experience operating global Anycast DNS networks.
• Knowledge of DNSSEC, zone signing infrastructure, and key management.
• Experience with DDoS mitigation strategies and traffic engineering.
• Familiarity with BGP routing and edge network architectures.
• Experience in highly regulated environments.
• Background in performance optimization for high-query-per-second systems.
• Experience with containerization and orchestration (e.g., Kubernetes).

Benefits

DigiCert offers a competitive benefits package for all of our full-time employees. 

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

#LI-KK1

Job summary

DigiCert is building the trust infrastructure the Internet runs on — and DNS is at the center of that mission. As the DNS evolves from a resolution protocol into an active layer of digital trust, DigiCert is uniquely positioned to lead that shift: securing identities, validating endpoints, and enabling the next generation of autonomous, agentic systems to operate with confidence.

We're looking for a Senior Product Manager who leads with innovation, obsesses over customers, and uses data to move fast and build conviction. You will own a product surface that starts with DNS and expands into identity, trust signaling, and agentic infrastructure — helping enterprises, developers, and machines know who and what to trust at Internet scale. You'll prototype early, bring engineering along with a clear vision, and execute GTM with commercial sharpness.

If you're energized by building foundational infrastructure that quietly powers the world — and you're ready to shape what trust means in the age of AI agents — this role is for you.

What you will do

• Own the roadmap for DigiCert DNS and digital trust, with emphasis on DNS as a foundation for trusted discovery, enforcement, posture management, and agentic use cases.
• Make security, privacy, compliance, and operational resilience core product requirements.
• Engage customers, partners, and relevant standards communities to validate use cases and shape product direction.
• Foster a data-driven product culture through telemetry, dashboards, and experimentation.
• Translate complex customer problems into clear, testable, and requirements.
• Partner with engineering teams to deliver secure, scalable, API-first, cloud-native services.
• Use AI-assisted tools to analyze feedback, synthesize insights, and iterate quickly.
• Define and track success metrics — adoption, latency, reliability, trust-signal accuracy.
• Drive GTM execution with marketing and sales — launches, messaging, pricing, enablement.
• Foster a data-driven product culture using telemetry, dashboards, and A/B experimentation.
• Rapidly ship production-ready features and iterate continuously.

What you will have

• 10+ years of product management experience in cloud-native SaaS, networking, security, or infrastructure products.
• Proven success leading DNS products or deeply technical platform products.
• Strong understanding of DNS and distributed systems; familiarity with PKI, TLS/SSL, or adjacent internet infrastructure strongly preferred.
• Clear point of view on how DNS can serve as a building block for trust, discovery, enforcement, and posture at the infrastructure layer.
• Strong customer discovery and product judgment, with a track record of translating insights into roadmap decisions.
• Experience defining API-first, developer-facing platform products.
• Experience working closely with engineering teams on AWS, Azure or GCP.
• Proven ability to deliver 0→1 products and iterate rapidly in agile environments.
• Strong analytical and storytelling skills; fluent in data-driven decision-making.
• Hands-on experience using AI-assisted tools to accelerate prototyping, validation, and PM workflows.
• Experience owning GTM motions including pricing, packaging, launches, and adoption tracking.
• Strong analytical skills, including telemetry, dashboards, funnel metrics, and experimentation.
• Excellent communication skills, with the ability to align engineering, sales, and leadership around a technical product vision.
• Self-starter with an ownership mindset and a passion for 0→1 building in fast-moving environments.

Nice to have

• Familiarity with agentic systems, autonomous infrastructure, or non-human trust models.
• Experience with posture management, trust policy, or infrastructure-level enforcement systems.
• Startup speed, enterprise scale.
• Builders, not operators.
• Security, trust, and automation by default.
• AI-accelerated, open-source driven, cloud-native by design.

Benefits

DigiCert offers a competitive benefits package for all of our full-time employees. 

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

#LI-RR1

Job summary

The Principal Software Engineer is a senior technical leader responsible for designing, delivering, and evolving critical services within the DNS platform. This role leads complex initiatives across teams, ensures high standards of scalability, reliability, and security, and provides strong technical guidance while remaining hands-on in design and implementation.

The Principal Engineer partners closely with Architects, Product, and Engineering Managers to translate strategic direction into sound technical execution and predictable delivery.

What you will do

• Lead the design and implementation of complex services and cross-team initiatives within the DNS platform.
• Own technical design for major features and platform enhancements, ensuring scalability, performance, and reliability.
• Contribute hands-on to implementation, particularly in high-risk or technically challenging areas.
• Participate in and contribute to architecture reviews, RFCs, and design discussions, driving high-quality technical outcomes.
• Collaborate with Architects to ensure alignment with platform standards and long-term direction.
• Identify technical risks early and propose mitigation strategies to reduce delivery and operational risk.
• Improve system observability, performance, and operational readiness across owned services.
• Drive improvements in code quality, testing standards, CI/CD practices, and deployment reliability.
• Mentor Senior and Mid-level Engineers, providing guidance on system design, debugging, and production excellence.
• Serve as a technical escalation point during major incidents related to owned systems.

Scope of Influence

• Leads significant initiatives within a product area or platform domain. 
• Influences technical direction across 1–3 teams.
• Drives alignment on design decisions within defined service boundaries.
• Collaborates with Architects on cross-platform decisions but does not solely own enterprise architecture.

What you will have

• 8+ years of professional software engineering experience, including demonstrated impact operating at Senior Engineer level on large-scale distributed systems.
• Strong expertise in backend development (e.g., Java and/or Go), REST/gRPC APIs, cloud platforms, relational and/or NoSQL data stores, caching, and CI/CD practices.
• Solid understanding of distributed system design, scalability, reliability, and performance optimization.
• Familiarity with DNS and networking fundamentals is considered an advantage, but not a mandatory requirement.
• Demonstrated ability to lead technically complex initiatives and deliver predictable outcomes.
• Strong written and verbal communication skills, including writing technical design documents.

Behavioral and leadership expectations

• Demonstrates strong ownership of system quality and delivery outcomes.
• Balances technical excellence with pragmatic delivery.
• Proactively surfaces risks and drives solutions.
• Influences peers through technical credibility and clear reasoning.
• Acts as a multiplier by improving patterns, standards, and shared practices within their domain.
• Embodies collaboration, transparency, and accountability.

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support

DigiCert offers a competitive benefits package for all of our full-time employees. 

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

#LI-RR1