D2L
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D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
General Description:
The Senior Sales Executive will be responsible for meeting and exceeding sales objectives for North India, based out of NCR region, by promoting and selling the D2L product suite through professional sales techniques. This role needs to be highly knowledgeable with the ability to sell high-value complex solutions to the Education industry. The Senior Sales Executive must possess an in-depth knowledge of the Education industry. The Senior Sales Executive will spend the majority of the role in field developing and cultivating prospects, moving them through the sales process and closing new business.
Major Responsibilities (How Will I Make an Impact?):
- Responsible for exceeding revenue objectives within your assigned territory .
- Make prospecting an integral part of your regular routine ensuring new prospects are being added to the sales funnel on an ongoing basis.
- Manage a complex, enterprise solution sale with a 6 month to 12 month purchasing cycle.
- Move the sale through the entire sales process actively engaging other D2L resources as necessary to ensure success.
- Continually learn about new products and improve selling skills.
- Attend training events throughout the year and participate in self-paced tutorial learning when appropriate.
- Be well informed about current industry trends and be able to talk intelligently about the education industry in the assigned area/region.
- Understand all D2L Partner relationships and how they relate to D2L sales.
- Effectively using the sales CRM tool to enter all sales information into this system.
- Attend and participate in sales meetings, product seminars and trade shows.
- Prepare written presentations, reports and price quotations.
- Assist in contract negotiations,
- Build and manage a quantifiable 12 month sales pipeline.
- Effectively and efficiently deploy D2L resources at appropriate stages in the sales cycle to advance the sales process.
- Develop positive relationships with other employees in Marketing, Professional Services, Finance, Engineering and other departments as needed.
Competencies (What you’ll bring to the role):
- 8-10+ years' sales experience in the eLearning, education, and/or complex solution software sales industries
- Must have strong understanding of enterprise software sales cycles and dealing with top decision makers in educational institutes/universities.
- Knowledge of eLearning/education industry preferred
- Track record of successful achievement of assigned quotas
- Ability to manage a pipeline of 50+ accounts at any given time
- Ability to work in a team environment
- Must possess strong leadership, motivational, and presentation skills
- Proven success prospecting, building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with C-level and other decision-makers
- Ability to craft a solution with appropriate products and services that meets business goals based on client discussions
- Must be able to travel 50%+
- Languages: Fluent in English
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
Do you have a keen interest in eLearning? Are you looking to start a career in Sales? Good news! You have found the right opportunity to get you started. We are always on the hunt for our next great Business Development Representative at D2L!
Please note - this is a hybrid role - working out of our Kitchener office 3 days per week.
JOB SUMMARY:
The Business Development Representative is responsible for promoting D2L Products and Services, establishing customer relationships, and providing qualified, motivated leads to the Sales teams. As a key member of the sales team, the successful candidate will have in-depth knowledge of the company’s solutions, competition, and a keen interest in the eLearning industry. The primary market focus is the education and corporate sectors.
We are looking for an energetic, polished individual with exceptional communication skills and a talent for relationship building. The successful candidate will gain expertise in accurately capturing and qualifying leads, effectively managing a sales pipeline, and achieving quarterly revenue targets.
This Business Development Representative provides a challenging career opportunity as well as career advancement within D2L.
How will I make an impact?
- Be a subject matter expert and an advocate amongst the team regarding prospecting strategies and CRM processes
- Act as a mentor within the team to help develop Bus Dev skills in others
- Assist in training and onboarding new hires
- Contribute and maintain the BD team course in Spark
- Develop effective sales kits for the Bus Dev team with Bus Dev leaders and Marketing
- Responsible for exceeding objectives within your assigned territory
- Able to understand and deliver D2L's unique value proposition and create solution vision with prospects
- Actively participate in outbound calling campaigns to generate sales opportunities
- Accurately capture and qualify leads gathered from tradeshows, webinars, inbound calls, and other marketing initiatives
- Follow-up with existing D2L contacts and develop them into sales prospects
- Distribute leads and make qualified appointments for Sales Executives
- Monitor and respond to D2L Sales inbox and website inquiries – responding and re-directing incoming customer request for information, etc.
- Create and update lead generation emails and phone scripts
- Update customer interactions through the CRM tool
- Complete sales reports and present findings to executive management
- Conduct market research and keep updated on product and industry knowledge, competitors, and industry knowledge
- Represent D2L at occasional tradeshows; some travel will be required
What you’ll bring to the role:
- 1+ years experience in Business Development
- Previous experience in eLearning, the education sector, enterprise software and/or high tech solutions providers preferred
- Interest in pursuing a sales career within a fast-paced, constantly changing environment
- Pro-active and goal oriented with the ability to maintain consistent levels of customer activity to generate sales leads and meet achieve quarterly objectives
- Excellent written and verbal communication skills
- Excellent time management skills with the ability to multi-task and organize/prioritize work independently
- Strong interpersonal and customer orientation skills with the ability to influence decision makers
- Demonstrated ability to work individually and collaboratively within a team environment
- Degree or diploma in Business, Marketing or related
- AI Skills:
- Experience using AI-powered sales engagement and CRM tools to optimize prospecting and outreach.
- Ability to leverage AI tools to accelerate email drafting, lead research, and outreach personalization.
- Comfortable interpreting AI-generated insights and using them to prioritize outreach and follow-up.
- Curious mindset with a passion for experimenting with tools that improve workflow efficiency, including AI-based solutions.
This posting is not for a current vacancy; it is for future candidate consideration
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
Do you have a keen interest in eLearning? Are you looking to start a career in Sales? Good news! You have found the right opportunity to get you started. We are always on the hunt for our next great Business Development Representative at D2L!
Please note - this is a hybrid role - working out of our Kitchener office 3 days per week.
JOB SUMMARY:
The Business Development Representative is responsible for promoting D2L Products and Services, establishing customer relationships, and providing qualified, motivated leads to the Sales teams. As a key member of the sales team, the successful candidate will have in-depth knowledge of the company’s solutions, competition, and a keen interest in the eLearning industry. The primary market focus is the education and corporate sectors.
We are looking for an energetic, polished individual with exceptional communication skills and a talent for relationship building. The successful candidate will gain expertise in accurately capturing and qualifying leads, effectively managing a sales pipeline, and achieving quarterly revenue targets.
This Business Development Representative provides a challenging career opportunity as well as career advancement within D2L.
How will I make an impact?
- Responsible for exceeding objectives within your assigned territory
- Able to understand and deliver D2L's unique value proposition and create solution vision with prospects
- Actively participate in outbound calling campaigns to generate sales opportunities
- Accurately capture and qualify leads gathered from tradeshows, webinars, inbound calls, and other marketing initiatives
- Follow-up with existing D2L contacts and develop them into sales prospects
- Distribute leads and make qualified appointments for Sales Executives
- Monitor and respond to D2L Sales inbox and website inquiries – responding and re-directing incoming customer request for information, etc.
- Create and update lead generation emails and phone scripts
- Update customer interactions through the CRM tool
- Complete sales reports and present findings to executive management
- Conduct market research and keep updated on product and industry knowledge, competitors, and industry knowledge
- Represent D2L at occasional tradeshows; some travel will be required
What you’ll bring to the role:
- Interest in pursuing a sales career within a fast-paced, constantly changing environment
- Pro-active and goal oriented with the ability to maintain consistent levels of customer activity to generate sales leads and meet achieve quarterly objectives
- Excellent written and verbal communication skills
- Excellent time management skills with the ability to multi-task and organize/prioritize work independently
- Strong interpersonal and customer orientation skills with the ability to influence decision makers
- Demonstrated ability to work individually and collaboratively within a team environment
- Previous experience in eLearning, the education sector, enterprise software and/or high tech solutions providers preferred
- Degree or diploma in Business, Marketing or related
- AI Skills:
- Experience using AI-powered sales engagement and CRM tools to optimize prospecting and outreach.
- Ability to leverage AI tools to accelerate email drafting, lead research, and outreach personalization.
- Comfortable interpreting AI-generated insights and using them to prioritize outreach and follow-up.
- Curious mindset with a passion for experimenting with tools that improve workflow efficiency, including AI-based solutions.
This posting is not for a current vacancy; it is for future candidate consideration
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
Are you eligible for co-op at D2L?
Our co-op roles are open to applicants who are:
- Currently enrolled in a post-secondary program, and will not graduate prior to this co-op role (preference for students enrolled in an official co-op program)
- Able to work 40 hours per week
- Able to work in-person from a D2L office (office location dependent on role)
We may continue to review applications on a rolling basis, but recommend applying by May 19th at 9:00am ET to ensure you are included in initial application reviews.
Every day, our software is used by millions of people around the world, and we are looking for students who share in our excitement and passion for transforming the way the world learns. At D2L, we believe that learning should be accessible and engaging. Our goal is to create easy, flexible, and smart software that ignites the desire to learn in everyone. To do this, we need to give talented, enthusiastic, and passionate people, like you, opportunities to create, develop, and collaborate on projects that revolutionize the learning environment.
The Business Development Coordinator plays an important role in supporting the execution and follow-up of business development activities at D2L. This role would suit someone who is interested in a future in Sales. The Business Development Coordinator will monitor and respond to incoming inquiries, monitor the RFP Inbox, assist in account research, adding new contacts to key accounts and develop internal training tools to support the business development team. The successful candidate will also improve efficiency of lead generation activities by providing quality data for call-out programs and assist in entering and maintaining client and prospect information in our CRM.
Major Responsibilities:
- Manage and respond to our relevant email and voicemail inboxes
- Research target customers and develop target lists for proactive campaigns in our respective markets
- Help maintain high data quality within CRM through lead clean-up activities
- Assist with the creation of training documents
- Update the internal Business Development team hub
- Collect post-campaign customer information and enter into CRM
KPIs:
- BDC will be measured on inputs (contacts added, accounts refreshed, research)
- Meet 1:1 with sales leaders for coaching and feedback
Suggested Qualifications/Experience:
- Excellent research and analytical skills
- Strong verbal and written communication skills
- Confidence in making phone calls and speaking with people
- Ability to work in a team-based and client-focused environment
- Ability to collaborate with others effectively
- Strong initiative and ability to work independently
- Ability to learn new software quickly
- Strong organizational skills
- Business Administration, Marketing, or Social Sciences background
- Familiarity and interest in AI tools (ChatGBT, CoPilot,etc.)
Why we're awesome
Employees at D2L enjoy perks in our offices such as Ping-Pong tables, Foosball Tables, free snacks, dogs in the office, old school video games and board games everywhere (we even host a monthly board games night!). Students specifically can participate in the D2L Co-op Social Committee, where we run events such as Adventure Rooms or Movie Nights throughout the term; you’ll also get some interesting Lunch n’ Learn topics led by the HR team during your term and meet with CEO John Baker to talk about your experience at D2L. Plus, we’re always hiring superstar New Grads, so get a step ahead of the rest by networking within D2L on your work term.
Check out our social media sites and follow us on Instagram, Twitter and LinkedIn to learn more about why an application to D2L is a great choice.
The expected weekly salary range for a student hire in this role is listed below. The base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and school specific salary surveys.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
Job Summary:
As D2L’s Revenue Enablement Specialist, you will support the Business Development Representative (BDR) team by helping deliver and maintain the training, content, and tools that improve prospecting effectiveness, meeting conversion, and time to productivity. You will partner with Revenue Enablement, BDR leadership, Revenue Operations, Marketing, and Product to understand enablement needs, coordinate execution of key initiatives, and ensure BDR-facing resources are accurate, easy to find, and consistently used.
In this role, you will help run onboarding and continuous learning for BDRs by managing logistics, maintaining training materials and knowledge bases, and supporting live sessions as needed. You are detail-oriented, organized, and collaborative—able to translate field feedback into practical improvements and track participation and adoption using defined enablement metrics. This role may require occasional travel for team meetings or key enablement events.
How You Will Make an Impact:
- Partner with BDR leadership and top performers to coordinate enablement that strengthens core prospecting skills (ICP messaging, outreach sequencing, discovery, objection handling)
- Support the BDR onboarding program by scheduling sessions, maintaining training paths and resources, and gathering feedback to improve the experience
- Create and maintain BDR readiness resources (talk tracks, call guides, battlecards, email/call templates, sequence examples) and keep content current, approved, and easy to locate
- Coordinate cross-functional inputs (Product, Marketing, Services, Rev Ops) into clear, BDR-ready updates that reinforce positioning and key initiatives
- Support recurring learning moments (BDR team meetings, enablement sessions, certifications) by assisting with agendas, materials, facilitation, and follow-up
- Help optimize BDR workflows and tool usage (e.g., CRM activity standards, routing, sequencing tools, conversation intelligence) by documenting best practices and reinforcing adoption
- Track enablement inputs and outcomes (attendance, completion, content usage) and help report on BDR productivity indicators in partnership with Rev Operations
- Support content governance and quality assurance for BDR-facing materials to ensure clarity, consistency, and alignment to brand and messaging standards
- Maintain a working understanding of the competitive landscape and industry trends to support timely updates to BDR messaging and objection handling resources
- Identify common performance gaps (e.g., low connect rates, weak ICP targeting, low meeting conversion) and propose practical enablement actions in partnership with BDR leadership
- Maintain BDR content repositories and communication channels in partnership with Revenue Enablement
- Support knowledge checks and certification processes to validate understanding of products, services, and BDR best practices
What You'll Bring to the Role:
- 2–4 years of experience supporting revenue enablement, rev operations, business development, or a related go-to-market function in a fast-paced environment
- Understanding of BDR goals and success measures (activity, conversion rates, meetings set, pipeline contribution) and the ability to align enablement support accordingly
- Demonstrated project coordination skills—organizing stakeholders, managing timelines, and driving day-to-day execution and follow-through
- Flexible and agile—able to manage multiple requests, prioritize effectively, and deliver high-quality work in a dynamic environment
- Excellent written and verbal communication skills, including the ability to create clear BDR enablement assets and confidently support live facilitation when needed
- Ability to collaborate effectively with Business Development, Sales, Marketing, Product, and Operations stakeholders at multiple levels
- High attention to detail and accuracy, with a focus on content quality, version control, and consistent processes
- Proficient in Microsoft Office (especially PowerPoint, Excel, and Teams) and comfortable learning and supporting BDR tools (e.g., CRM, sales engagement/sequencing tools, content management, conversation intelligence)
- Demonstrated ability to work collaboratively while also taking ownership of day-to-day execution and follow-through
- Experience with virtual learning environments, content portals, knowledge bases, and/or learning management systems is preferred
Education Recommendations:
- Bachelor’s degree in education, business, curriculum design, related field, or equivalent work experience
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
Job Summary:
As D2L’s Customer Success Enablement Manager, you will be accountable for the delivery and execution of our global Customer Success Enablement Strategy. You will collaborate with key business functions to assess enablement needs, define and execute enablement programs, and identify opportunities to enhance the effectiveness and impact of the customer success organization.
As an experienced enablement leader, you will oversee onboarding, productivity improvement, learning development, and training across various roles within Customer Success. You bring a strong partnership mindset and collaborate cross-functionally to develop and implement best practices that empower Customer Success teams to drive customer outcomes.
This role will require approximately 25% travel annually, primarily within North America (US & Canada), with potential for international travel.
How You Will Make an Impact:
- Collaborate with subject matter experts to design and deliver competency-based programs that support ongoing skill development across the Customer Success organization (e.g., onboarding, adoption, retention, and expansion strategies)
- Own and evolve the Customer Success onboarding program, continuously improving content delivery and measuring effectiveness across learning, application, and business impact
- Develop and execute readiness programs for new product launches, features, customer programs, and service offerings to ensure Customer Success teams can effectively support customers
- Act as a quality and alignment partner for cross-functional teams by ensuring programs delivered to Customer Success are relevant, actionable, and aligned to customer outcomes
- Facilitate the delivery of weekly, monthly, quarterly, and annual enablement programs and events—virtually and in-person—to enhance the capabilities and productivity of the global Customer Success team
- Identify and expand opportunities to leverage D2L solutions as learning tools to support continuous development within the Customer Success organization
- Use data and analytics to measure enablement adoption, effectiveness, and business impact
- Track and improve key Customer Success performance metrics through enablement, including:
- Time to value
- Customer adoption and engagement
- Customer health and retention
- Success planning and lifecycle execution
- Stay informed on industry trends, competitive landscape, and evolving customer expectations to ensure enablement programs remain relevant and high-impact
- Identify performance gaps and proactively recommend targeted enablement solutions to improve Customer Success outcomes
- Partner with Revenue Operations to define requirements and optimize Customer Success tools, systems, and workflows
- Collaborate with Product, Marketing, and Services teams on key initiatives and internal events (e.g., product launches, company kickoffs, and customer programs)
- Manage enablement content to ensure accuracy, accessibility, and relevance
- Develop and execute communication strategies to effectively engage and inform the global Customer Success team
- Evaluate Customer Success team knowledge across products, services, and best practices, and implement continuous improvement strategies
What You'll Bring to the Role:
- 5+ years of experience driving effective enablement strategies in a fast-paced environment, leveraging technology and modern learning methodologies
- Strong business acumen with the ability to align Customer Success enablement initiatives to overall business goals, including retention, growth, and customer value
- Demonstrated ownership of programs or projects, with strong project management skills (scoping, stakeholder alignment, planning, execution, and measurement)
- Ability to operate with flexibility and agility across multiple priorities in a complex environment
- Excellent verbal and written communication skills, including strong facilitation and presentation abilities
- Proven ability to collaborate and influence effectively across all levels of the organization
- High attention to detail with a passion for learning and continuous improvement
- Proficiency in Microsoft Office tools
- Ability to work both independently and collaboratively
- Experience with virtual learning environments and learning management systems preferred
- Understanding of AI tools and trends as they apply to Customer Success, customer lifecycle management, and go-to-market functions
- Ability to evaluate and recommend AI-powered solutions for enablement, including content creation, onboarding, coaching, customer insights, and training
Education Recommendations:
- Bachelor’s degree in education, business, curriculum design, related field, or equivalent work experience
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
Job Summary:
As a D2L Solutions Engineer supporting K–12 education, you’ll spend every day helping both prospective school districts, virtual schools, private K12 providers and associations, as well as existing clients get the most value out of D2L products and services. You’ll partner with educators and district leaders to understand their unique instructional, operational, and strategic needs, and then propose thoughtful solutions using the D2L platform to support teaching and learning at scale. Your passion for education makes people feel comfortable sharing their challenges, and your deep expertise in learning technology enables you to act as a trusted advisor to districts navigating change. You’re energized by engaging a wide range of audiences—from students and teachers to Superintendents, curriculum leaders, technology directors, and other district administrators—and your demos and presentations consistently inspire confidence, excitement, and “aha” moments about what’s possible with D2L.
Major Responsibilities:
- Become a hands-on expert in the Brightspace platform. You won’t just need theoretical knowledge of how things work, but you will be expected to try things out and make sure they work in practice. You will need to get creative and sometimes approach and re-approach a solution until you find the right fit.
- Support the sales process by becoming an expert in D2L products and services, including functionality, usage, architecture, and deployment.
- Prepare and present persuasive and expertly tailored product demonstrations before a wide variety of audiences and under challenging circumstances. Audiences can range from new or seasoned users to Superintendents and district leaders in a conference room, teachers in a classroom or auditorium, or curriculum, technology, and student services teams meeting at scale. Needs may be loosely defined or highly specialized, and preparation timelines can vary widely.
- Build compelling, value-oriented presentations while partnering with your sales team to prep for such presentations.
- Conduct needs analysis sessions with prospects to understand their infrastructure, needs and potential customizations they may require.
- Provide feedback to product management teams regarding use cases and trends in the field.
- Create technical documentation and materials as required for your prospects.
- Be the conduit through which internal SMEs are contacted and engaged into sales opportunities.
- Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST.
- Engaging in proposal writing - review client requirements, identify optimal product mix, address gaps and assessing competitive alignment, and culminating in the creation of clear, concise responses.
Competencies (What you’ll bring to the role):
- 3+ years of experience using ed tech in a K-12 setting (e.g. educator or LMS administrator)
- Knowledge and experience with learning management systems and other educational technology; previous experience with Brightspace would be a strong asset
- Excellent presentation skills and comfort with presenting complex education and technology concepts to a variety of stakeholders.
- Demonstrated ability to understand complex business challenges and apply creativity and problem-solving to meet client needs
- Be highly engaging in person and virtually.
- Must have excellent writing and comprehension skills.
- Be able to work remotely in a professional manner.
- Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST.
- Experience meeting multiple objectives in an entrepreneurial environment with minimal supervision.
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
Job Summary:
The Sales Development Representative is responsible for promoting D2L Products and Services, establishing customer relationships, and providing qualified, motivated leads to the Sales teams. As a key member of the sales team, the successful candidate will have in-depth knowledge of the company’s solutions, competition, and a keen interest in the eLearning industry. The primary market focus is the education and corporate sectors.
We are looking for an energetic, polished individual with exceptional communication skills and a talent for relationship building. The successful candidate will gain expertise in accurately capturing and qualifying leads, effectively managing a sales pipeline, and achieving quarterly revenue targets.
This Sales Development Representative provides a challenging career opportunity as well as career advancement within D2L.
How You Will Make an Impact:
- Responsible for exceeding objectives within your assigned territory
- Able to understand and deliver D2L's unique value proposition and create solution vision with prospects
- Actively participate in outbound calling campaigns to generate sales opportunities
- Accurately capture and qualify leads gathered from trade shows, webinars, inbound calls, and other marketing initiatives
- Follow-up with existing D2L contacts and develop them into sales prospects
- Distribute leads and make qualified appointments for Sales Executives
- Create and update lead generating emails and phone scripts
- Update customer interactions through the CRM tool
- Complete sales reports and present findings to executive management
- Conduct market research and keep updated on product and industry knowledge, competitors, and industry knowledge
- Represent D2L at occasional trade shows; some travel will be required
What You’ll Bring to the Role:
- 1-2+ years in a Sales Development Role
- Interest in pursuing a sales career within a fast-paced, constantly changing environment
- Pro-active and goal oriented with the ability to maintain consistent levels of customer activity to generate sales leads and meet achieve quarterly objectives
- Excellent written and verbal communication skills
- Excellent time management skills with the ability to multi-task and organize/prioritize work independently
- Strong interpersonal and customer orientation skills with the ability to influence decision makers
- Demonstrated ability to work individually and collaboratively within a team environment
- Previous experience in eLearning, the education sector, enterprise software and/or high tech solutions providers preferred
Education Recommendations:
- Degree or diploma in Business, Marketing or related
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
Job Summary
The Account Manager is responsible for driving customer retention, growth, and strategic alignment across assigned accounts. This role ensures long-term customer success by managing renewals, expanding revenue opportunities, and fostering strong executive relationships. The Account Manager will act as a trusted advisor, aligning solutions to client business objectives and success metrics.
In this role, you will own the full lifecycle of account management—from renewals and expansion opportunities to executive engagement and strategic planning. You will lead Quarterly Business Reviews (QBRs) that showcase outcomes and success metrics, proactively manage churn risk, and ensure accurate forecasting. Additionally, you will champion client engagement by driving participation in key in-person events and aligning stakeholders at all levels.
Success in this role requires a blend of commercial acumen, strategic thinking, and relationship management skills. The ideal candidate thrives in a fast-paced environment, is highly collaborative, and is passionate about helping customers achieve their goals while driving revenue growth for the organization.
How you will make an impact:
Renewals
- Own the end-to-end renewal process for assigned accounts, ensuring timely execution and alignment with contractual terms.
- Proactively engage customers well before renewal dates to reinforce value delivered and address any concerns.
- Collaborates with internal teams to ensure smooth contract negotiations and compliance
Expansion Revenue
- Identify upsell and cross-sell opportunities within existing accounts by understanding customer goals and unmet needs.
- Partner with Customer Success and Product teams to position additional solutions that drive measurable business outcomes.
- Develop proposals and close expansion deals that contribute to overall revenue growth.
Executive Alignment
- Build and maintain strong relationships with key decision-makers and influencers across multiple levels of the client organization.
- Create and execute engagement plans that include regular executive touchpoints and strategic discussions.
- Ensure every client attends at least one in-person client event annually to strengthen partnerships and foster collaboration.
Quarterly Business Reviews (QBRs)
- Lead structured QBR sessions focused on demonstrating business value, reviewing success metrics, and aligning on future outcomes.
- Prepare data-driven presentations that highlight ROI, adoption trends, and progress toward agreed objectives.
- Document and track action items from QBRs to ensure accountability and follow-through.
Account Strategy
- Develop comprehensive account plans that outline customer objectives, jobs to be done, and problems to solve.
- Align internal resources to support the customer’s success metrics and long-term strategic goals.
- Continuously update account strategies based on evolving customer needs and market conditions.
Forecast Churn Accuracy
- Maintain accurate churn forecasts by monitoring account health, engagement levels, and risk indicators.
- Use data and insights to predict potential churn and implement proactive retention strategies.
- Report churn risk and mitigation plans to leadership on a regular cadence.
Risk Management
- In partnership with Customer Success, identify and assess risks that could impact customer satisfaction, retention, or revenue.
- Develop and execute risk mitigation plans, escalating issues when necessary.
- Act as the primary point of contact for resolving critical account challenges quickly and effectively.
What you will bring to the role:
- 5+ years of account management experience in a SaaS environment
- Proven ability to manage a large book of business with multiple accounts and a track record of successful achievement of assigned quotas.
- Experience with enterprise-level web-based applications.
- Ability to develop and execute account strategies aligned with customer goals and business outcomes.
- Strong understanding of revenue drivers, renewal processes, and expansion opportunities.
- Skilled in building multi-threaded relationships, including executive-level engagement.
- Exceptional verbal and written communication skills to lead QBRs and influence stakeholders.
- Proficiency in forecasting, risk assessment, and interpreting success metrics.
- Deep commitment to understanding customer needs and delivering measurable value.
- Ability to manage multiple priorities, deadlines, and stakeholders effectively.
- Skilled at identifying challenges and creating actionable solutions to achieve customer success.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
Job Summary
The Account Manager is responsible for driving customer retention, growth, and strategic alignment across assigned accounts. This role ensures long-term customer success by managing renewals, expanding revenue opportunities, and fostering strong executive relationships. The Account Manager will act as a trusted advisor, aligning solutions to client business objectives and success metrics.
In this role, you will own the full lifecycle of account management—from renewals and expansion opportunities to executive engagement and strategic planning. You will lead Quarterly Business Reviews (QBRs) that showcase outcomes and success metrics, proactively manage churn risk, and ensure accurate forecasting. Additionally, you will champion client engagement by driving participation in key in-person events and aligning stakeholders at all levels.
Success in this role requires a blend of commercial acumen, strategic thinking, and relationship management skills. The ideal candidate thrives in a fast-paced environment, is highly collaborative, and is passionate about helping customers achieve their goals while driving revenue growth for the organization.
How you will make an impact:
Renewals
- Own the end-to-end renewal process for assigned accounts, ensuring timely execution and alignment with contractual terms.
- Proactively engage customers well before renewal dates to reinforce value delivered and address any concerns.
- Collaborates with internal teams to ensure smooth contract negotiations and compliance
Expansion Revenue
- Identify upsell and cross-sell opportunities within existing accounts by understanding customer goals and unmet needs.
- Partner with Customer Success and Product teams to position additional solutions that drive measurable business outcomes.
- Develop proposals and close expansion deals that contribute to overall revenue growth.
Executive Alignment
- Build and maintain strong relationships with key decision-makers and influencers across multiple levels of the client organization.
- Create and execute engagement plans that include regular executive touchpoints and strategic discussions.
- Ensure every client attends at least one in-person client event annually to strengthen partnerships and foster collaboration.
Quarterly Business Reviews (QBRs)
- Lead structured QBR sessions focused on demonstrating business value, reviewing success metrics, and aligning on future outcomes.
- Prepare data-driven presentations that highlight ROI, adoption trends, and progress toward agreed objectives.
- Document and track action items from QBRs to ensure accountability and follow-through.
Account Strategy
- Develop comprehensive account plans that outline customer objectives, jobs to be done, and problems to solve.
- Align internal resources to support the customer’s success metrics and long-term strategic goals.
- Continuously update account strategies based on evolving customer needs and market conditions.
Forecast Churn Accuracy
- Maintain accurate churn forecasts by monitoring account health, engagement levels, and risk indicators.
- Use data and insights to predict potential churn and implement proactive retention strategies.
- Report churn risk and mitigation plans to leadership on a regular cadence.
Risk Management
- In partnership with Customer Success, identify and assess risks that could impact customer satisfaction, retention, or revenue.
- Develop and execute risk mitigation plans, escalating issues when necessary.
- Act as the primary point of contact for resolving critical account challenges quickly and effectively.
What you will bring to the role:
- 5+ years of account management experience in a SaaS environment
- Proven ability to manage a large book of business with multiple accounts and a track record of successful achievement of assigned quotas.
- Experience with enterprise-level web-based applications.
- Ability to develop and execute account strategies aligned with customer goals and business outcomes.
- Strong understanding of revenue drivers, renewal processes, and expansion opportunities.
- Skilled in building multi-threaded relationships, including executive-level engagement.
- Exceptional verbal and written communication skills to lead QBRs and influence stakeholders.
- Proficiency in forecasting, risk assessment, and interpreting success metrics.
- Deep commitment to understanding customer needs and delivering measurable value.
- Ability to manage multiple priorities, deadlines, and stakeholders effectively.
- Skilled at identifying challenges and creating actionable solutions to achieve customer success.
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
General Description:
The Revenue Operations Manager plays a critical role within the global Revenue Operations team, driving scalable, AI-powered, data-driven excellence across the sales and go-to-market ecosystem. This position is responsible for delivering key business insights to accelerate revenue growth and optimizing processes that enhance daily marketing, business development and sales execution while fostering long-term scalability and efficiency.
A primary focus of this role is providing strategic business value to marketing, business development and sales leadership through actionable insights and advanced performance analytics that support informed decision-making and maximize revenue outcomes. The Revenue Operations Manager ensures the integrity and accuracy of CRM data—including leads, pipeline, accounts, and contacts—enabling reliable reporting, planning, and strategic initiatives.
As an advanced Salesforce expert, you guide Sales, BDR, and Marketing teams in effective CRM utilization, account management, and training, ensuring alignment across global GTM teams and cross-functional partners. Additionally, this role spearheads AI-driven advancements by leveraging automation and intelligent analytics to streamline workflows, improve go-to-market motions, and enhance operational agility.
This role requires close collaboration with stakeholders across Business Development, Sales, Marketing, Finance, and IT to align systems and processes with business objectives. The ideal candidate possesses a deep understanding of campaigns to lead to opportunity conversions, strong analytical mindset, a passion for operational excellence, and the ability to translate complex data into clear, actionable insights that drive business success.
Major Responsibilities:
- Strategic Business Partnership: Serve as a trusted advisor to Marketing, Business Development, Sales and Revenue Operations leadership, delivering insights and recommendations that drive revenue growth, improve pipeline health, and support strategic planning.
- AI Utilization & Innovation: Drive AI adoption and application to enhance pipeline and process efficiency, analytics precision, and business outcomes.
- Scalable Process Design: Lead the development and optimization of scalable, repeatable processes that enhance sales productivity and operational efficiency across global teams.
- Advanced Analytics & Forecasting: Support the evolution of models to support key areas within RevOPs, such as pipeline efficiency, velocity and conversion, forecasting, territory planning, and performance tracking. Translate complex data into actionable insights that inform executive decision-making.
- Cross-Functional Project Leadership: Manage high-impact projects across Business development, Sales, Marketing, Finance, and IT. Ensure alignment of tools, data, and processes with business objectives and operational scalability.
- CRM Governance & Data Integrity: Champion CRM best practices and data hygiene to ensure accurate, reliable data for reporting and strategic use. Act as a key stakeholder in system enhancements and governance.
- Change Management & Enablement: Lead change initiatives with structured communication, stakeholder engagement, and enablement strategies to ensure successful adoption of new tools and processes.
- Operational Insights & Reporting: Deliver executive-level reporting and dashboards that provide visibility into key performance metrics, sales effectiveness, and operational bottlenecks.
- Training & Knowledge Sharing: Partner with Sales Enablement to deliver training and documentation that supports adoption of systems and processes, ensuring teams are equipped to operate efficiently.
Competencies:
- Strategic Thinking: Ability to connect operational activities to broader business goals and long-term growth strategies.
- Analytical Rigor: Skilled in building models, interpreting data trends, and identifying root causes to drive informed decisions.
- Operational Excellence: Strong process orientation with a focus on scalability, repeatability, and continuous improvement.
- Influence & Collaboration: Builds strong cross-functional relationships and drives alignment across diverse stakeholders and leadership levels.
- Executive Communication: Presents complex data and strategic recommendations clearly and persuasively to senior leadership.
- Change Leadership: Effectively manages change by aligning stakeholders, communicating clearly, and driving adoption.
- Project Management: Balances multiple priorities and initiatives with strong organizational and time management skills.
- Adaptability: Thrives in a dynamic environment with shifting priorities and evolving business needs.
Technical Skills
- Salesforce CRM: Advanced-level proficiency, including troubleshooting, and process optimization. Marketing Cloud/Pardot knowledge a nice to have.
- Excel & Data Modeling: Expert-level Excel skills (e.g., VBA, advanced formulas, pivot tables) for building scalable models and dashboards.
- Sales & Marketing Tech Stack: Familiarity with tools such as Marketo, Pardot, Leandata, ZoomInfo, Outreach, Salesloft, Gong, Terret, Cloudingo, Ringlead and Chorus.ai to support BD, Sales and Marketing execution and insights.
- Presentation & Visualization: Expert in Microsoft PowerPoint and data visualization tools (PowerBI, Tableau) to communicate insights and recommendations effectively.
- Collaboration & PM Tools: Proficient in tools like Microsoft Planner, Trello, Confluence, and similar platforms for project tracking and documentation.
Qualifications/Experience:
- Education: Bachelor's degree required, preferably in Business, Analytics, or a related field.
- Revenue Operations & GTM Experience: 7+ years in Revenue Operations, Sales, Marketing, or Business Operations within a fast-paced, high-growth environment.
- Process Optimization & Change Management: 5+ years leading scalable process improvements, workflow automation, and organizational change initiatives across cross-functional teams.
- Strategic Analysis & Executive Reporting: 5+ years conducting deep analysis, developing predictive models, and delivering actionable business insights to senior leadership.
- SaaS Industry Expertise: 5+ years working within the SaaS sector, with a strong understanding of sales motions, pipeline management, and data-driven decision-making.
- AI Knowledge & Application: Understanding of AI-driven technologies, with experience utilizing AI for process automation, analytics enhancement, and operational efficiency improvements.
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
General Description:
As a Senior Account Executive at D2L you will be responsible for meeting and exceeding sales objectives of the assigned territory by promoting and selling the D2L product suite through professional sales techniques. This role requires proven ability to sell high-value, complex software solutions to the Higher Education market.
You will spend the majority of the role in-field developing and cultivating prospects, moving them through the sales process and closing new business. You will be supported by a Business Development Representative, who is responsible for assisting you in the creation of a qualified pipeline.
Territory/Region: NA
Vertical: D2L for Higher Education
Major Responsibilities:
- Own your territory and drive results: Exceed revenue targets by managing a full sales cycle—from prospecting to closing.
- Build pipeline: Make prospecting an integral part of your regular routine. Consistently add new prospects and maintain a healthy 12-month pipeline.
- Drive complex sales: Navigate a 12–18 month mid-market, SaaS sales cycles with multiple stakeholders.
- Collaborate cross-functionally: Develop positive relationships and work closely with Business Development, Marketing, Professional Services, Finance, Engineering, other departments and Channel Partners. Effectively and efficiently deploy D2L resources at appropriate stages in the sales cycle to advance the sales process.
- Participate in proposals: Take an active role in the RFP process. Prepare written presentations, reports and price quotations. Participate in contract negotiations.
- Professional development and upskilling: Continuously improve your product knowledge and selling skills through self-learning, Revenue Enablement-hosted initiatives and other training opportunities. Be well informed about current industry trends and be able to talk intelligently about those trends in the context of your territory.
- Leverage CRM: Use Salesforce to track activities, manage pipeline, and report accurately.
- Partner engagement: Understand the D2L Partner relationships and how they relate to D2L sales.
- Represent D2L: Attend and participate in sales meetings, product seminars, conferences and trade shows.
- Travel: Travel up to 25%
Competencies:
- Deep understanding of mid-market sales cycles and experience selling to C-level decision-makers.
- Strong knowledge of the EMEA Higher Education system.
- Familiarity with MEDDPICC or similar sales methodologies.
- Proficiency in Salesforce and other sales tools.
- Working knowledge of web and database technology.
- Familiarity with AI tools and using AI to further business goals.
Skills:
- Ability to craft a solution with appropriate products and services that meet business goals based on client discussions, and skilled at presenting these solutions to stakeholders.
- Excellent communication, presentation, and negotiation skills.
- Collaborative mindset and able to work in a team environment.
- Strong leadership and motivational skills.
Qualifications/Experience:
- 5+ years of successful SaaS or complex solution sales experience (EdTech, HCM, or eLearning preferred).
- Proven success in prospecting, building a pipeline, and moving opportunities through the sales cycle.
- Proven ability to manage a pipeline of 50+ accounts and a track record of successful achievement of assigned quotas of $1M+.
- Willing to travel up to 25% and able to travel freely between the US and Canada or other countries and hold a valid passport.
- Bachelor’s degree recommended (technical, business or education-related is ideal).
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
General Description:
As a D2L Solutions Engineer on the Account Management team, you'll spend every day helping those around you get the most out of D2L products and services. You'll help existing D2L clients and educators by learning about their unique needs and proposing solutions including D2L products and services to meet those needs. Your passion for teaching and learning makes people want to open up to you, and your expertise in learning technology and how to accomplish nearly anything using the D2L platform makes you a trusted advisor. You're excited to speak to everyone from students and instructors to a CIO, Professors, Vice Chancellors or Chancellors, and your demos and presentations provoke gasps of amazement, if not outright applause.
Major Responsibilities (How Will I Make an Impact?):
- Become a hands-on expert in the Brightspace platform. You won’t just need theoretical knowledge of how things work, but you will be expected to try things out and make sure they work in practice. You will need to get creative and sometimes approach and re-approach a solution until you find the right fit.
- Support the sales process by becoming an expert in D2L products and services, including functionality, usage, architecture, and deployment.
- Prepare and present persuasive and expertly tailored product demonstrations before a wide variety of audiences and under challenging circumstances. Audiences could be new or seasoned users, executives at a conference table, university faculty in a lecture theatre or HR and L&D professionals piled into stadium seating. Needs could be vague or extremely unique, and timelines to prepare can vary.
- Build compelling, value-oriented presentations while partnering with your sales team to prep for such presentations.
- Conduct needs analysis sessions with prospects to understand their infrastructure, needs and potential customizations they may require.
- Provide feedback to product management teams regarding use cases and trends in the field.
- Create technical documentation and materials as required for your prospects.
- Be the conduit through which internal SMEs are contacted and engaged into sales opportunities.
- Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST.
- Engaging in proposal writing - review client requirements, identify optimal product mix, address gaps and assessing competitive alignment, and culminating in the creation of clear, concise responses.
Competencies (What you’ll bring to the role):
- 3+ years' experience as a Brightspace user either as an administrator or an instructor having used the platform extensively.
- Comfort with other learning management systems and other learning platforms that might integrate with the LMS.
- Have a deep interest in education and educational technology including familiarity with technology ecosystem and the LMS.
- Must be very comfortable with presenting complex education and technology concepts to a variety of stakeholders.
- Be highly engaging in person and virtually.
- Must have excellent writing and comprehension skills.
- Be able to work remotely in a professional manner.
- Experience meeting multiple objectives in an entrepreneurial environment with minimal supervision.
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
General Description:
As an Account Executive at D2L you will be responsible for meeting and exceeding sales objectives of the assigned territory by promoting and selling the D2L product suite through professional sales techniques. This role requires proven ability to sell high-value, complex software solutions at the Mid-Market level to Training Organizations and Professional Associations that deliver strategic learning programs.
You will spend the majority of the role developing and cultivating prospects, moving them through the sales process and closing new business. You will be supported by a Business Development Representative, who is responsible for assisting you in the creation of a qualified pipeline.
Territory/Region: US (East)
Vertical: D2L for Associations,Training Organizations & D2L for Business
Major Responsibilities:
- Own your territory and drive results: Exceed revenue targets by managing a full sales cycle—from prospecting to closing.
- Build pipeline: Make prospecting an integral part of your regular routine. Consistently add new prospects and maintain a healthy 12-month pipeline.
- Drive complex sales: Navigate a 6–12 month SaaS sales cycles with multiple stakeholders.
- Collaborate cross-functionally: Develop positive relationships and work closely with Business Development, Marketing, Professional Services, Finance, Engineering, other departments and Channel Partners. Effectively and efficiently deploy D2L resources at appropriate stages in the sales cycle to advance the sales process.
- Participate in proposals: Take an active role in the RFP process. Prepare written presentations, reports and price quotations. Participate in contract negotiations.
- Professional development and upskilling: Continuously improve your product knowledge and selling skills through self-learning, Revenue Enablement-hosted initiatives and other training opportunities. Be well informed about current industry trends and be able to talk intelligently about those trends in the context of your territory.
- Leverage CRM: Use Salesforce to track activities, manage pipeline, and report accurately.
- Partner engagement: Understand the D2L Partner relationships and how they relate to D2L sales.
- Represent D2L: Attend and participate in sales meetings, product seminars, conferences and trade shows.
- Travel: Travel about 10-20%
Competencies:
- Deep understanding of mid-market sales cycles and experience selling to C-level decision-makers.
- Strong knowledge of corporate e-learning/ed-tech industry (Employee Training OR Training Organizations/Professional Associations industry is an asset).
- Familiarity with MEDDPICC or similar sales methodologies.
- Proficiency in Salesforce and other sales tools.
- Familiarity with AI tools and using AI to further business goals.
- Complete self-starter who assumes responsibility for getting the job done every day.
Skills:
- Ability to craft a solution with appropriate products and services that meet business goals based on client discussions, and skilled at presenting these solutions to stakeholders.
- Excellent communication, presentation, and negotiation skills.
- Collaborative mindset and able to work in a team environment.
- Strong leadership and motivational skills.
Suggested Qualifications/Experience:
- 5+ years of successful SaaS or complex solution sales experience (EdTech, Association Software, HCM, or eLearning preferred).
- Experience selling complex software solutions to Associations and Training Organizations .
- Proven success in prospecting, building a pipeline, and moving opportunities through the sales cycle.
- Proven ability to manage a pipeline of 30+ prospects and a track record of successful achievement of assigned quotas.
- Willing to travel up to 20% of the time and able to travel freely between the US and Canada and hold a valid passport.
- Bachelor’s degree recommended (technical, business or education-related is ideal).
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
General Description:
As an Account Executive at D2L you will be responsible for meeting and exceeding sales objectives of the assigned territory by promoting and selling the D2L product suite through professional sales techniques. This role requires proven ability to sell high-value, complex software solutions at the Enterprise level to Training Organizations and Professional Associations that deliver strategic learning programs.
You will spend the majority of the role developing and cultivating prospects, moving them through the sales process and closing new business. You will be supported by a Business Development Representative, who is responsible for assisting you in the creation of a qualified pipeline.
Territory/Region: Washinton DC
Vertical: D2L for Associations,Training Organizations & D2L for Business
Major Responsibilities:
- Own your territory and drive results: Exceed revenue targets by managing a full sales cycle—from prospecting to closing.
- Build pipeline: Make prospecting an integral part of your regular routine. Consistently add new prospects and maintain a healthy 12-month pipeline.
- Drive complex sales: Navigate a 6–12 month SaaS sales cycles with multiple stakeholders.
- Collaborate cross-functionally: Develop positive relationships and work closely with Business Development, Marketing, Professional Services, Finance, Engineering, other departments and Channel Partners. Effectively and efficiently deploy D2L resources at appropriate stages in the sales cycle to advance the sales process.
- Participate in proposals: Take an active role in the RFP process. Prepare written presentations, reports and price quotations. Participate in contract negotiations.
- Professional development and upskilling: Continuously improve your product knowledge and selling skills through self-learning, Revenue Enablement-hosted initiatives and other training opportunities. Be well informed about current industry trends and be able to talk intelligently about those trends in the context of your territory.
- Leverage CRM: Use Salesforce to track activities, manage pipeline, and report accurately.
- Partner engagement: Understand the D2L Partner relationships and how they relate to D2L sales.
- Represent D2L: Attend and participate in sales meetings, product seminars, conferences and trade shows.
- Travel: Travel about 10-20%
Competencies:
- Deep understanding of mid-market sales cycles and experience selling to C-level decision-makers.
- Strong knowledge of corporate e-learning/ed-tech industry (Employee Training OR Training Organizations/Professional Associations industry is an asset).
- Familiarity with MEDDPICC or similar sales methodologies.
- Proficiency in Salesforce and other sales tools.
- Familiarity with AI tools and using AI to further business goals.
- Complete self-starter who assumes responsibility for getting the job done every day.
Skills:
- Ability to craft a solution with appropriate products and services that meet business goals based on client discussions, and skilled at presenting these solutions to stakeholders.
- Excellent communication, presentation, and negotiation skills.
- Collaborative mindset and able to work in a team environment.
- Strong leadership and motivational skills.
Suggested Qualifications/Experience:
- 5+ years of successful SaaS or complex solution sales experience (EdTech, Association Software, HCM, or eLearning preferred).
- Experience selling complex software solutions to Associations and Training Organizations .
- Proven success in prospecting, building a pipeline, and moving opportunities through the sales cycle.
- Proven ability to manage a pipeline of 30+ prospects and a track record of successful achievement of assigned quotas.
- Willing to travel up to 20% of the time and able to travel freely between the US and Canada and hold a valid passport.
- Bachelor’s degree recommended (technical, business or education-related is ideal).
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L