Position Summary

Crescent Maintenance Technician is responsible to perform maintenance duties committed to meeting all our customer’s need, and people’s needs. Ensuring he operators as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe
• Ensure a safe work environment is maintained 
• Engage in the Safety Observation process
• Complete maintenance tasks on time and correctly as assigned
• Ensure all equipment is operating safely
• Ensure all maintenance work is being completed in a safe manner
• Ensure a clean and organized work space, and hold themselves to a high standard and lives the “leave work areas better than found them”
• Continually seek out and remove forms of risk created by our equipment and equipment setup

People

• Provide technical expertise and troubleshooting capabilities
• Help in training for all other personnel at Crescent (FLO’s, Line Leaders, Machine Operators) who will interact and or operate with equipment 
• Treat People with Respect and communicate in a professional manner
• Able to except direction and delegation from leaders
• Encourage People to take ownership and build relationships with other Key Crescent People

Productivity

• Look for new uses of technology and equipment, providing Crescent and customers with flexibility and improved productivity 
• Participate in setups and ensure they are done correctly, safely and on time
• Complete all PM’s on time
• Look for and create Continuous improvement ideas
• Communicate issues and opportunities to the Maintenance Leader

Quality

• Ensure all equipment is operating in a manner that produces quality product
• Communicate any suspected quality issues to the appropriate person 
• Participate in root cause analysis on quality issues and be part of corrective action development 
• Provide consultation along with Quality leader and Ops leadership on all new builds to ensure “quality at the source” design

Customer Value

• Ensure the completion of all required PM’s – Crescent and Customer owned equipment 
• Provide real time support to customer trials, samples and visits 

Financial

• Responsible to specify, source and select cost effective equipment, spare parts and services
• Good decision making on repair / replacing parts and equipment
• Maintain a personal level of productivity

Cultural Competencies

Do It Right

• Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

Do It Safe

• Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

Do It Well

• Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company reflects the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

Work Environment / Physical Demands

• Fast paced environment, requiring one to adapt to continuous changes in schedules, volumes, staffing and shift requirements 

Systems Usage

• Kronos
• Microsoft Office Suite
• Other Equipment software applications

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

Education & Experience:

• 1+ years’ experience in equipment maintenance

Preferred Qualifications:

• Experienced in packaging systems maintenance.
  • Conveyor
  • Drives and Motors
  • Printers and Label applicators
• Basic Troubleshooting

We will absolutely know the Maintenance Technician Level 1 is successful if they can:

• Maintain the production equipment in a safe manner
• Improve productivity through idea and implementation of ideas

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary

Crescent Line Leaders are responsible for the production line manufacturing processes and people to ensure processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards and Productivity requirements.

Line Leads are responsible for ensuring that the production assembly line is actively engaged to meet daily customer demand and production schedule. The Line Lead provides effective training to the line staff and ensures safety and quality standards are maintained at all times. The Line Lead is responsible for the line assembly of products by using hand and tools / equipment, fixtures, work instructions and specifications to perform a series of operations to correctly assemble Finished Good Production in a Regulated cGMP Environment. The Line Leader processes will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand Doing it Safe Ensure production line is properly set up and operates safely
• Ensure every line worker understands respective safety requirements (PPE)
• Participate and promote Safety Observations – do not walk by any unsafe act or behavior
• Operate a clean and organized line

People

• Recognize and motivate talented line workers to become fulltime members of the Crescent team
• Train the production line people and monitor their performance, adjusting their task and position on the line, to maximize the production line work-flow 
• Work closely with support staff such as Technicians, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issues

Productivity

• Work with supervisor and other team leads to manage and prioritize staffing assignments to ensure customer demand and the production schedule are met
• Plan and schedule each hour of the shift, to maximize the output of the production line
• Line leaders give instructions to assembly line workers to ensure each member of the production line is aware of what is expected and ensure each has the necessary tools to do what is expected.
• Verify, manage and reconcile inventory consumption usage and remaining balance
• Work in collaboration with the production lead / supervisor to resolve any issues which could compromise the on-time delivery of any order.
• Use basic problem-solving skills to ensure stable operation of the work cell
• Report problems or concerns with quality, processes, equipment, materials and labor to Production Supervisor 
• Proactively stage the daily workflow and line change overs

Quality

• Execute and coordinate employee training to ensure that procedures are followed and meet all specification & quality requirements (Regulatory & Customer)
• Follow detailed assembly instructions, processes and procedures
• Ensure traceability of all materials which require (lot / exp date)
• Follow documented policies and procedures as designated by the company’s Quality System
• Complete required documentation relating to business or Regulatory requirements
• Prevent and continually minimize the number of deviations and nonconformance’s
• Sustain and drive Lean Manufacturing and 5S activities 
• Observe, maintain, coordinate and complete standard work
• Data Integrity 
  • Accurately track all products and materials from staging to finished production in Pack Manager and ensure inventory accuracy and integrity
  • Complete required documentation and any associated administrative tasks related to the production line by updating system records and required reporting

Customer Value

• Complete paperwork and any associated administrative tasks related to the production line, from updating records to show what’s been completed to noting any issues
• Identify and support continuous improvement efforts with Production Supervisor 

Financial

• Operate within the required staffing requirements for each order
• Continually seek out means to remove sources of waste on the production line

Cultural Competencies

Do It Right

Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
• Follows up to ensure quality task completion

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Able communicator—good clarity, balanced talker and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs. blame oriented

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to develop people
• Able to follow structure where it exists and create structure where it does not
• Resilient—able to deal with the unexpected, not easily flustered

Work Environment / Physical Demands

Fast paced environment, requiring Line Leaders to follow specific guidelines and instructions, inspiring a group to operate as a team to meet a set production goal. The ability to establish repetitious routines, monitor and adjust as required.

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds

Knowledge, Skills, & Capability

• The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
• Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.
• The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.
• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.
• Determining how information fits together and how the information relates to production efficiency.
• The ability to break a problem down into steps and produce a logical timely solution.
• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day

Systems Usage

• Pack Manager
• Kronos
• EDI (i.e. SAP)

Performance Metrics and Trends

• Production Line Safety
• Production Line Quality
• Pack-Manager Data Entry & Errors
• Production Line Efficiency
• Production Line Optimization
• Line Lead Certification Completion

Qualifications

Education & Experience:

• High school diploma and 2 years of related experience, or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals 
• Experience with Microsoft Office (Word, Excel, Outlook).
• Ability to communicate effectively through oral and written communications 

Preferred Qualifications:

• Experience leading teams or projects strongly desired
• Regulatory cGMP manufacturing experience
• Lean manufacturing and continual process improvement experience

We will absolutely know the Line Lead is successful if they can:

• Operate a safe risk-free line
• Achieve all Productivity and Quality targets 
• Develop a motivated and competent team

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary

Crescent Line Workers are responsible to perform their assigned duties in a manner which is safe, and efficient while focusing on the creation of a high quality product. The business will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe
• Ensure a work environment which is safe and maintained where our people can safely grow and develop
• Continually seek out and remove all forms of risk
• Report all safety, quality, near misses, accidents, mistakes and product damages accurately and according to processes
• Comply with all OSHA, ISO and company standards

People

• Champion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood procedures and policies 
• Pack, sort and stacking products throughout the shift and review completed tasks for accuracy and completion
• Communicates well and respectfully with others
• Committed to working with leadership's goals and requests
• Cooperates with new ideas, actively participates in providing new ideas

Productivity

• Assist with inventories per customer/management request to ensure accuracy of product and/or product codes
• Works with proper operation and assembly of line products and packaging
• Validate the use and continuous improvement of all production and operational processes
• Works at a pace to achieve production and quality goals
• Responsible for line production, labeling and packaging of products

Quality

• Responsible for production accuracy and for providing feedback to management regarding errors
• Reliable in attendance and punctuality; completes assigned responsibilities to satisfaction; follows through with commitments 
• Follows rules and code of conduct at work; demonstrates an ethical behavior at work

Customer Value

• Clear communication, ability to balance talking with listening
• Foster Crescent excellence by cultivating teamwork
• Effectively communicate directly to all aspects of production
• Maintain a good working relationship with internal customers

Financial

• Align and optimize the allocation of People to meet established production targets 
• Balances immediate and long-term priorities: seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Willingness to make personnel changes

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Self-assured
• Has energy and enthusiasm
• Holds self accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Good work ethic, task focused and willing to extend extra effort
• Able to follow structure where it exists

Work Environment / Physical Demands

• Fast paced environment, requiring Line Workers to adapt to continuous changes in priorities, volumes, staffing requirements
• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch for an extended period of time
• Ability to regularly lift and/or move up to 30 pounds, occasionally lift and/or move up to 40 pounds.
• Ability to do repetitive motions including typing for several hours
• Walk on concrete floors for extended periods while in the co-packaging facility
• Ability to work and operate in a non-climate-controlled

Systems Usage

• Customer Systems
• RF Scanners

Performance Metrics and Trends

• Safety – no incidents
• People – excellent attendance and team player 
• Productivity – works efficiently and effectively
• Quality – pay attention to the quality of what is being
• Customer Value – understand the need to satisfy the

Qualifications

• Highschool diploma, G.E.D or equivalent 
• Ability to follow written and oral instructions
• Ability to work well with others
• Possess basic math skills

Preferred Qualifications:

• Prior packaging experience

We will absolutely know the Line Worker is successful if they can:

• Operate safely
• Operate efficiently
• Operate as part of a team

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary

Crescent Maintenance Technician is responsible to perform maintenance duties committed to meeting all our customer’s need, and people’s needs. Ensuring he operators as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe
• Ensure a safe work environment is maintained 
• Engage in the Safety Observation process
• Complete maintenance tasks on time and correctly as assigned
• Ensure all equipment is operating safely
• Ensure all maintenance work is being completed in a safe manner
• Ensure a clean and organized work space, and hold themselves to a high standard and lives the “leave work areas better than found them”
• Continually seek out and remove forms of risk created by our equipment and equipment setup

People

• Provide technical expertise and troubleshooting capabilities
• Help in training for all other personnel at Crescent (FLO’s, Line Leaders, Machine Operators) who will interact and or operate with equipment 
• Treat People with Respect and communicate in a professional manner
• Able to except direction and delegation from leaders
• Encourage People to take ownership and build relationships with other Key Crescent People

Productivity

• Look for new uses of technology and equipment, providing Crescent and customers with flexibility and improved productivity 
• Participate in setups and ensure they are done correctly, safely and on time
• Complete all PM’s on time
• Look for and create Continuous improvement ideas
• Communicate issues and opportunities to the Maintenance Leader

Quality

• Ensure all equipment is operating in a manner that produces quality product
• Communicate any suspected quality issues to the appropriate person 
• Participate in root cause analysis on quality issues and be part of corrective action development 
• Provide consultation along with Quality leader and Ops leadership on all new builds to ensure “quality at the source” design

Customer Value

• Ensure the completion of all required PM’s – Crescent and Customer owned equipment 
• Provide real time support to customer trials, samples and visits 

Financial

• Responsible to specify, source and select cost effective equipment, spare parts and services
• Good decision making on repair / replacing parts and equipment
• Maintain a personal level of productivity

Cultural Competencies

Do It Right

• Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

Do It Safe

• Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

Do It Well

• Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company reflects the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

Work Environment / Physical Demands

• Fast paced environment, requiring one to adapt to continuous changes in schedules, volumes, staffing and shift requirements 

Systems Usage

• Kronos
• Microsoft Office Suite
• Other Equipment software applications

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

Education & Experience:

• 1+ years’ experience in equipment maintenance

Preferred Qualifications:

• Experienced in packaging systems maintenance.
  • Conveyor
  • Drives and Motors
  • Printers and Label applicators
• Basic Troubleshooting

We will absolutely know the Maintenance Technician is successful if they can:

• Maintain the production equipment in a safe manner
• Improve productivity through idea and implementation of ideas

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary 

Crescent FLO’s are responsible to move the necessary materials throughout the warehouse in an effective, efficient, and very safe manner.  

FLO’s are responsible to provide the necessary logistics services to our internal and external customers. The FLO’s processes will operate as outlined in the Crescent Way- 3 P’s: 

• Purpose 

• Process 

• People 

While building on our culture of: 

• Doing it Right 

• Doing it Safe 

• Doing it Well 

Essential Duties and Responsibilities 

Safety 

• Read, understand, and follow the Doing it Safe Playbook. 

• Maintains a valid and current OSHA certification 

• Understands and complies with all safety requirements. 

• 100% completion rate of pre-shift checklists that are accurate and according to procedure 

• Ensure OSHA certification is valid and current 

• Do not walk by any unsafe act or behavior. 

• Maintain a clean and organized warehouse. 

• Completes trailer inspection forms accurately and according to procedure. 

• Operate forklift in a safe manner in trailer, warehouse, production floor, and around other workers. 

People  

• Motivated member of the Crescent team. 

• Ability to work and complete individually assigned tasks. 

• Work well in high paced environment. 

• Work closely with other FLO’s, Line Leads, Shipping and Receiving, and Supervisors to complete tasks on time, resolve issues, and continuously improve. 

• Ability to learn tasks, layout, and customer requirements quickly. 
• Ability to operate warehouse management system. 

Productivity 

• Operate forklift efficiently to maximize productive time. 

• Communicate with Production to prioritize, pull, and stage inventory accurately and according to procedure to ensure efficient line operation. 

• Efficiently load and unload trailers to maintain turnaround times for each dock appointment. 

• Communicate with lead and supervisor to maintain good workflow for assigned tasks. 

• Consistently reach pallets per hour productivity standard. 

Quality  

• Load trucks according to Crescent and Customer requirements with consideration for weight, balance, and load security. 

• Report all safety, quality, near misses, accidents, mistakes, and product damages accurately and according to procedures. 

• Ability to accurately verify and count items to be picked, staged, or loaded.  

• Ensure the integrity of lot code is maintained through every product movement process. 
• Maintain customer or inventory separation when required. 

Customer Value  

• Handle customer owned product with care and protect their brand. 

• Work efficiently to provide on time delivery for each customer request. 
• Identify and be a part of continuous improvement efforts. 

Financial  

• Provide ideas to continually improve productivity, GMP’s, and RSW. 

• Continually seek out means to remove sources of waste throughout the warehouse. 

• Look for ways to increase sustainability. 

Cultural Competencies  

Do It Right 

Doing what is right for our customers, doing what is right for our company and doing what is right for our People.  Continually improving the quality of our product and services.  Monitoring and measuring every key ingredient which could negatively impact our quality.  Doing it Right ensures we will always be a Premier Service Provider. 

• Identify and communicate continuous improvement opportunities. 

• Accept and embrace change. 

Do It Safe 

Providing a safe environment and supporting our people to reach their highest potential.  A safe environment where all forms of risk are assessed and controlled.  A safe environment open to new ideas, where our people’s opinions and overall well-being count.  A diverse environment where everyone fits and can be successful. 

• Able to adhere to safety and GMP requirements. 

• Patient and aware of surroundings. 

Do It Well 

Optimizing all our resources to efficiently and effectively perform all tasks well.  Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone.  At Crescent, our ability to Do it Well is a real source of pride valued by our customers. 

• Able communicator- clearly communicate with peers and supervisors. 

• Able to follow policy and procedures. 

• Resilient—able to deal with the unexpected. 

Work Environment / Physical Demands 

Fast paced environment, requiring FLO’s to follow specific guidelines and instructions to meet a set productivity goal.  The ability to establish repetitious routines, and be flexible to the flow of the business.  

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch. 

• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds 

• Possess the necessary level of hand / eye coordination to safely operate industrial equipment. 

Knowledge, Skills, & Capability 

• Basic Math and Reading Skills 

• The ability to read instructions and perform simple math. 

• Decision Making 

• Confident and able to both make decision and ask for support. 

• Communication Skills 

• The ability to communicate and balance talking with listening. 

• Motivation 

• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste.  Ability to accept and embrace change. 

• Information Process 

• Determining how information fits together and how the information relates to the task at hand. 

• Problem Solving 

• The ability to break a problem down into steps and produce a logical timely solution. 

• Time Management 

• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day 

 Systems Usage 

• Pack Manager 
• SAP 

Performance Metrics and Trends 

• Moves per hour 

• Incidents and accidents 

• Participate in Safety Observations 

• Pack-Manager Data Entry  

• Absenteeism 

• Ontime/ timely shipping. 

Qualifications 

Education & Experience:                                                                                                                     

• High school diploma and 2 years of related experience, or equivalent combination of education and experience.  

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to communicate effectively through oral and written communications. 

Preferred Qualifications: 

• Regulatory GMP manufacturing experience 

• Lean manufacturing and continual process improvement experience 

We will absolutely know the FLO is successful if they can: 

• Operate safe risk-free industrial equipment. 

• Achieve all Productivity and Quality targets. 

• Maintain an organized warehouse. 

• Maintain an accurate inventory count 

• Are able to successfully resolve issues from damage processing errors 

• Keep up with daily processing requirements of the DCA to prevent backlog 
• Establish and maintain effective communication to leadership/production team about errors and issues with damage processing. 

Position Summary

Crescent Line Leaders are responsible for the production line manufacturing processes and people to ensure processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards and Productivity requirements.

Line Leads are responsible for ensuring that the production assembly line is actively engaged to meet daily customer demand and production schedule. The Line Lead provides effective training to the line staff and ensures safety and quality standards are maintained at all times. The Line Lead is responsible for the line assembly of products by using hand and tools / equipment, fixtures, work instructions and specifications to perform a series of operations to correctly assemble Finished Good Production in a Regulated cGMP Environment. The Line Leader processes will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand Doing it Safe Ensure production line is properly set up and operates safely
• Ensure every line worker understands respective safety requirements (PPE)
• Participate and promote Safety Observations – do not walk by any unsafe act or behavior
• Operate a clean and organized line

People

• Recognize and motivate talented line workers to become fulltime members of the Crescent team
• Train the production line people and monitor their performance, adjusting their task and position on the line, to maximize the production line work-flow 
• Work closely with support staff such as Technicians, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issues

Productivity

• Work with supervisor and other team leads to manage and prioritize staffing assignments to ensure customer demand and the production schedule are met
• Plan and schedule each hour of the shift, to maximize the output of the production line
• Line leaders give instructions to assembly line workers to ensure each member of the production line is aware of what is expected and ensure each has the necessary tools to do what is expected.
• Verify, manage and reconcile inventory consumption usage and remaining balance
• Work in collaboration with the production lead / supervisor to resolve any issues which could compromise the on-time delivery of any order.
• Use basic problem-solving skills to ensure stable operation of the work cell
• Report problems or concerns with quality, processes, equipment, materials and labor to Production Supervisor 
• Proactively stage the daily workflow and line change overs

Quality

• Execute and coordinate employee training to ensure that procedures are followed and meet all specification & quality requirements (Regulatory & Customer)
• Follow detailed assembly instructions, processes and procedures
• Ensure traceability of all materials which require (lot / exp date)
• Follow documented policies and procedures as designated by the company’s Quality System
• Complete required documentation relating to business or Regulatory requirements
• Prevent and continually minimize the number of deviations and nonconformance’s
• Sustain and drive Lean Manufacturing and 5S activities 
• Observe, maintain, coordinate and complete standard work
• Data Integrity 
  • Accurately track all products and materials from staging to finished production in Pack Manager and ensure inventory accuracy and integrity
  • Complete required documentation and any associated administrative tasks related to the production line by updating system records and required reporting

Customer Value

• Complete paperwork and any associated administrative tasks related to the production line, from updating records to show what’s been completed to noting any issues
• Identify and support continuous improvement efforts with Production Supervisor 

Financial

• Operate within the required staffing requirements for each order
• Continually seek out means to remove sources of waste on the production line

Cultural Competencies

Do It Right

Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
• Follows up to ensure quality task completion

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Able communicator—good clarity, balanced talker and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs. blame oriented

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to develop people
• Able to follow structure where it exists and create structure where it does not
• Resilient—able to deal with the unexpected, not easily flustered

Work Environment / Physical Demands

Fast paced environment, requiring Line Leaders to follow specific guidelines and instructions, inspiring a group to operate as a team to meet a set production goal. The ability to establish repetitious routines, monitor and adjust as required.

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds

Knowledge, Skills, & Capability

• The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
• Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.
• The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.
• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.
• Determining how information fits together and how the information relates to production efficiency.
• The ability to break a problem down into steps and produce a logical timely solution.
• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day

Systems Usage

• Pack Manager
• Kronos
• EDI (i.e. SAP)

Performance Metrics and Trends

• Production Line Safety
• Production Line Quality
• Pack-Manager Data Entry & Errors
• Production Line Efficiency
• Production Line Optimization
• Line Lead Certification Completion

Qualifications

Education & Experience:

• High school diploma and 2 years of related experience, or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals 
• Experience with Microsoft Office (Word, Excel, Outlook).
• Ability to communicate effectively through oral and written communications 

Preferred Qualifications:

• Experience leading teams or projects strongly desired
• Regulatory cGMP manufacturing experience
• Lean manufacturing and continual process improvement experience

We will absolutely know the Line Lead is successful if they can:

• Operate a safe risk-free line
• Achieve all Productivity and Quality targets 
• Develop a motivated and competent team

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis