Position Summary

Crescent Production Supervisors are responsible to manage and operate a high performing reliable production floor committed to meeting all our customer’s needs, our company’s needs and our people’s needs. The business will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe
• Ensure a Work Environment which is safe and maintained where our people can safely grow and develop
• Engage everyone on the production floor to participate in Safety Observations to continually seek out and remove all forms of risk

People

• Select and encourage the best people to become part of Crescent
• Train to ensure each person is competent 
• Assess to ensure the fair and accurate evaluation of each person’s performance and potential 
• Recognize to ensure each person feels appreciated for the value they provide
• Encourage everyone to participate in Focus Group or Voice of Our People sessions to voice their concerns and ideas for improvement 

Productivity

• Maximize shift production capacity and output capability through properly planned allocation of all our resources 
• Validate the use and continuous improvement of all production and operational processes 

Quality

• Determine and adhere to all quality standards
• Ensure our customer’s need for quality is understood and build into each process
• Ensure the root cause for all escapes is identified and corrected 
• Ensure inventory accuracy 
• Data Integrity - Ensure the complete integrity and timeliness of all data in our operating systems. (Pack Manager / Kronos / Quick Base).

Customer Value

• Understand the required standards for each customer job/project.
• Report well documented and accurate metrics – DSR’s

Financial

• Align and optimize the allocation of People to meet established production targets
• Manage the correct use of all materials and supplies

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
• Provide direction and rally the team impetus, forge teams
• Provides constructive performance feedback
• Willingness to make personnel changes
• Develops readiness for delegation to others and then does delegate to others
• Willing to take calculated risks

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Self-assured
• Able communicator—good clarity, balanced talker and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs. blame oriented
• Mixture of firmness and flexibility
• Has energy and enthusiasm
• Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to develop people
• Good work ethic, task focused and willing to extend extra effort
• Able to follow structure where it exists and create structure where it does not
• Resilient—able to deal with the unexpected, not easily flustered
• Has sense of urgency
• Follows up to ensure quality task completion

Work Environment / Physical Demands

• Fast paced environment, requiring Production Managers to adapt to continuous changes in schedules, volumes, staffing and shift requirements
• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds

Management Reasoning and Organizational Skills

• High average to above average general intelligence, good common sense and an ability to learn and apply lessons from direct experience
• Practical problem solver
• Ability to anticipate and look ahead
• Mental agility and the capacity to handle an up-tempo work pace
• Idea generator
• Has viable administrative, organizational and time management skills
• Can shift focus as needed
• Thorough, accurate, detail-oriented
• Effective time management
• Exhibits big picture thinking and a combination of short term and long term thinking

Systems Usage

• Customer Systems
• Kronos
• PackManager

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

Education & Experience:

• 3-5 Years of practical production experience, leading teams to safety deliver customer services in an efficient and effective manner and meeting every quality standard for each unique customer.

Preferred Qualifications:

• Experience leading hourly production associates strongly desired
• Regulatory cGMP experience
• Lean manufacturing and continual process improvement experience

We will absolutely know the Production Supervisor is successful if they can:

• Run a safe and Productive shift
• Deliver a Quality product to our customer
• Develop a self-sufficient team

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary

Crescent Line Leaders are responsible for the production line manufacturing processes and people to ensure processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards and Productivity requirements.

Line Leads are responsible for ensuring that the production assembly line is actively engaged to meet daily customer demand and production schedule. The Line Lead provides effective training to the line staff and ensures safety and quality standards are maintained at all times. The Line Lead is responsible for the line assembly of products by using hand and tools / equipment, fixtures, work instructions and specifications to perform a series of operations to correctly assemble Finished Good Production in a Regulated cGMP Environment. The Line Leader processes will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand Doing it Safe Ensure production line is properly set up and operates safely
• Ensure every line worker understands respective safety requirements (PPE)
• Participate and promote Safety Observations – do not walk by any unsafe act or behavior
• Operate a clean and organized line

People

• Recognize and motivate talented line workers to become fulltime members of the Crescent team
• Train the production line people and monitor their performance, adjusting their task and position on the line, to maximize the production line work-flow 
• Work closely with support staff such as Technicians, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issues

Productivity

• Work with supervisor and other team leads to manage and prioritize staffing assignments to ensure customer demand and the production schedule are met
• Plan and schedule each hour of the shift, to maximize the output of the production line
• Line leaders give instructions to assembly line workers to ensure each member of the production line is aware of what is expected and ensure each has the necessary tools to do what is expected.
• Verify, manage and reconcile inventory consumption usage and remaining balance
• Work in collaboration with the production lead / supervisor to resolve any issues which could compromise the on-time delivery of any order.
• Use basic problem-solving skills to ensure stable operation of the work cell
• Report problems or concerns with quality, processes, equipment, materials and labor to Production Supervisor 
• Proactively stage the daily workflow and line change overs

Quality

• Execute and coordinate employee training to ensure that procedures are followed and meet all specification & quality requirements (Regulatory & Customer)
• Follow detailed assembly instructions, processes and procedures
• Ensure traceability of all materials which require (lot / exp date)
• Follow documented policies and procedures as designated by the company’s Quality System
• Complete required documentation relating to business or Regulatory requirements
• Prevent and continually minimize the number of deviations and nonconformance’s
• Sustain and drive Lean Manufacturing and 5S activities 
• Observe, maintain, coordinate and complete standard work
• Data Integrity 
  • Accurately track all products and materials from staging to finished production in Pack Manager and ensure inventory accuracy and integrity
  • Complete required documentation and any associated administrative tasks related to the production line by updating system records and required reporting

Customer Value

• Complete paperwork and any associated administrative tasks related to the production line, from updating records to show what’s been completed to noting any issues
• Identify and support continuous improvement efforts with Production Supervisor 

Financial

• Operate within the required staffing requirements for each order
• Continually seek out means to remove sources of waste on the production line

Cultural Competencies

Do It Right

Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
• Follows up to ensure quality task completion

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Able communicator—good clarity, balanced talker and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs. blame oriented

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to develop people
• Able to follow structure where it exists and create structure where it does not
• Resilient—able to deal with the unexpected, not easily flustered

Work Environment / Physical Demands

Fast paced environment, requiring Line Leaders to follow specific guidelines and instructions, inspiring a group to operate as a team to meet a set production goal. The ability to establish repetitious routines, monitor and adjust as required.

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds

Knowledge, Skills, & Capability

• The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
• Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.
• The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.
• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.
• Determining how information fits together and how the information relates to production efficiency.
• The ability to break a problem down into steps and produce a logical timely solution.
• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day

Systems Usage

• Pack Manager
• Kronos
• EDI (i.e. SAP)

Performance Metrics and Trends

• Production Line Safety
• Production Line Quality
• Pack-Manager Data Entry & Errors
• Production Line Efficiency
• Production Line Optimization
• Line Lead Certification Completion

Qualifications

Education & Experience:

• High school diploma and 2 years of related experience, or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals 
• Experience with Microsoft Office (Word, Excel, Outlook).
• Ability to communicate effectively through oral and written communications 

Preferred Qualifications:

• Experience leading teams or projects strongly desired
• Regulatory cGMP manufacturing experience
• Lean manufacturing and continual process improvement experience

We will absolutely know the Line Lead is successful if they can:

• Operate a safe risk-free line
• Achieve all Productivity and Quality targets 
• Develop a motivated and competent team

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary

Crescent Machine Operator is responsible to perform machine operation duties committed to meeting all our customer’s need, and people’s needs. Ensuring he operators as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe
• Ensure a safe work environment is maintained 
• Engage in the Safety Observation process
• Ensure a preventive maintenance tasks are completed one time and correctly 
• Ensure all equipment is operating safely
• Ensure all line work and machine tasks are being completed in a safe manner
• Ensure a clean and organized workspace, and hold themselves to a high standard and lives the “leave work areas better than found them”.
• Continually seek out and remove forms of risk created by our equipment and equipment setup

People

• Provide technical leadership and troubleshooting capabilities
• Be a leader in training for all other personnel at Crescent who will interact and or operate with equipment.
• Recognize to ensure each person feels appreciated for the value they provide
• Lead people to encourage maximum performance and dedication

Productivity

• Perform tasks associated with setup and preventative maintenance of the equipment
• Ensure all line setup are done correctly, safely and on time
• Look for and create Continuous improvement ideas
• Provide a first level of troubleshooting and machine diagnostic when equipment is not performing properly
• Be able to setup and operate any auxiliary equipment such as labelers and printers
• Communicate issues and opportunities to the site Production Leader or Supervisors 
• Lead Equipment Changeovers

Quality

• Ensure all equipment is operating in a manner that produces quality product
• Communicate any suspected quality issues to the appropriate person
• Participate in root cause analysis on quality issues and be part of corrective action development
• Provide consultation along with Quality leader and Ops leadership on all new builds to ensure “quality at the source” design.

Customer Value

• Ensure the proper care and use of equipment – Crescent and Customer owned equipment 
• Provide real time support to customer trials, samples and visits 

Financial 

• Be knowledgeable of impact of equipment costs on Crescent
• Use equipment, support and other materials appropriately 

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Has a “Do it Right” approach vs a “being right” mindset
• Accepts task delegation from others
• Communicate issues and opportunities openly with Site Leadership

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Self-assured
• Able communicator—good clarity, balanced talker and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs. blame oriented
• Has energy and enthusiasm
• Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to develop people
• Good work ethic, task focused and willing to extend extra effort
• Resilient—able to deal with the unexpected, not easily flustered
• Has sense of urgency

Work Environment / Physical Demands

• Fast paced environment, requiring one to adapt to continuous changes in schedules, volumes, staffing and shift requirements 

Management Reasoning and Organizational Skills

• Practical problem solver
• Ability to anticipate and look ahead
• Mental agility and the capacity to handle an up-tempo work pace
• Idea generator
• Has viable administrative, organizational and time management skills
• Can shift focus as needed

Systems Usage

• Packmanager
• Microsoft Office Suite
• Other Equipment software applications

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

Education & Experience:

• Experienced in packaging equipment operation or maintenance

Preferred Qualifications:

• Experience in cartoner, shrink wrapping, printing, labeling or robotic packaging
• Experience in packaging systems maintenance or preventative maintenance programs including
  • Setup
  • Changeover
  • Preventative Maintenance
• Basic Machine Troubleshooting
• Advanced computer skills
• Understands Standard Work and Continuous Improvement Concepts

We will absolutely know the Machine Operator is successful if they can:

• Maintain the production equipment in a safe and productive manager
• Ensure machine is property maintained
• Improve productivity through idea and implementation of ideas

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary

Crescent Line Leaders are responsible for the production line manufacturing processes and people to ensure processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards and Productivity requirements.

Line Leads are responsible for ensuring that the production assembly line is actively engaged to meet daily customer demand and production schedule. The Line Lead provides effective training to the line staff and ensures safety and quality standards are maintained at all times. The Line Lead is responsible for the line assembly of products by using hand and tools / equipment, fixtures, work instructions and specifications to perform a series of operations to correctly assemble Finished Good Production in a Regulated cGMP Environment. The Line Leader processes will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand Doing it Safe Ensure production line is properly set up and operates safely
• Ensure every line worker understands respective safety requirements (PPE)
• Participate and promote Safety Observations – do not walk by any unsafe act or behavior
• Operate a clean and organized line

People

• Recognize and motivate talented line workers to become fulltime members of the Crescent team
• Train the production line people and monitor their performance, adjusting their task and position on the line, to maximize the production line work-flow 
• Work closely with support staff such as Technicians, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issues

Productivity

• Work with supervisor and other team leads to manage and prioritize staffing assignments to ensure customer demand and the production schedule are met
• Plan and schedule each hour of the shift, to maximize the output of the production line
• Line leaders give instructions to assembly line workers to ensure each member of the production line is aware of what is expected and ensure each has the necessary tools to do what is expected.
• Verify, manage and reconcile inventory consumption usage and remaining balance
• Work in collaboration with the production lead / supervisor to resolve any issues which could compromise the on-time delivery of any order.
• Use basic problem-solving skills to ensure stable operation of the work cell
• Report problems or concerns with quality, processes, equipment, materials and labor to Production Supervisor 
• Proactively stage the daily workflow and line change overs

Quality

• Execute and coordinate employee training to ensure that procedures are followed and meet all specification & quality requirements (Regulatory & Customer)
• Follow detailed assembly instructions, processes and procedures
• Ensure traceability of all materials which require (lot / exp date)
• Follow documented policies and procedures as designated by the company’s Quality System
• Complete required documentation relating to business or Regulatory requirements
• Prevent and continually minimize the number of deviations and nonconformance’s
• Sustain and drive Lean Manufacturing and 5S activities 
• Observe, maintain, coordinate and complete standard work
• Data Integrity 
  • Accurately track all products and materials from staging to finished production in Pack Manager and ensure inventory accuracy and integrity
  • Complete required documentation and any associated administrative tasks related to the production line by updating system records and required reporting

Customer Value

• Complete paperwork and any associated administrative tasks related to the production line, from updating records to show what’s been completed to noting any issues
• Identify and support continuous improvement efforts with Production Supervisor 

Financial

• Operate within the required staffing requirements for each order
• Continually seek out means to remove sources of waste on the production line

Cultural Competencies

Do It Right

Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
• Follows up to ensure quality task completion

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Able communicator—good clarity, balanced talker and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs. blame oriented

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to develop people
• Able to follow structure where it exists and create structure where it does not
• Resilient—able to deal with the unexpected, not easily flustered

Work Environment / Physical Demands

Fast paced environment, requiring Line Leaders to follow specific guidelines and instructions, inspiring a group to operate as a team to meet a set production goal. The ability to establish repetitious routines, monitor and adjust as required.

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds

Knowledge, Skills, & Capability

• The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
• Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.
• The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.
• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.
• Determining how information fits together and how the information relates to production efficiency.
• The ability to break a problem down into steps and produce a logical timely solution.
• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day

Systems Usage

• Pack Manager
• Kronos
• EDI (i.e. SAP)

Performance Metrics and Trends

• Production Line Safety
• Production Line Quality
• Pack-Manager Data Entry & Errors
• Production Line Efficiency
• Production Line Optimization
• Line Lead Certification Completion

Qualifications

Education & Experience:

• High school diploma and 2 years of related experience, or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals 
• Experience with Microsoft Office (Word, Excel, Outlook).
• Ability to communicate effectively through oral and written communications 

Preferred Qualifications:

• Experience leading teams or projects strongly desired
• Regulatory cGMP manufacturing experience
• Lean manufacturing and continual process improvement experience

We will absolutely know the Line Lead is successful if they can:

• Operate a safe risk-free line
• Achieve all Productivity and Quality targets 
• Develop a motivated and competent team

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary

Crescent Line Leaders are responsible for the production line manufacturing processes and people to ensure processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards and Productivity requirements.

Line Leads are responsible for ensuring that the production assembly line is actively engaged to meet daily customer demand and production schedule. The Line Lead provides effective training to the line staff and ensures safety and quality standards are maintained at all times. The Line Lead is responsible for the line assembly of products by using hand and tools / equipment, fixtures, work instructions and specifications to perform a series of operations to correctly assemble Finished Good Production in a Regulated cGMP Environment. The Line Leader processes will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand Doing it Safe Ensure production line is properly set up and operates safely
• Ensure every line worker understands respective safety requirements (PPE)
• Participate and promote Safety Observations – do not walk by any unsafe act or behavior
• Operate a clean and organized line

People

• Recognize and motivate talented line workers to become fulltime members of the Crescent team
• Train the production line people and monitor their performance, adjusting their task and position on the line, to maximize the production line work-flow 
• Work closely with support staff such as Technicians, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issues

Productivity

• Work with supervisor and other team leads to manage and prioritize staffing assignments to ensure customer demand and the production schedule are met
• Plan and schedule each hour of the shift, to maximize the output of the production line
• Line leaders give instructions to assembly line workers to ensure each member of the production line is aware of what is expected and ensure each has the necessary tools to do what is expected.
• Verify, manage and reconcile inventory consumption usage and remaining balance
• Work in collaboration with the production lead / supervisor to resolve any issues which could compromise the on-time delivery of any order.
• Use basic problem-solving skills to ensure stable operation of the work cell
• Report problems or concerns with quality, processes, equipment, materials and labor to Production Supervisor 
• Proactively stage the daily workflow and line change overs

Quality

• Execute and coordinate employee training to ensure that procedures are followed and meet all specification & quality requirements (Regulatory & Customer)
• Follow detailed assembly instructions, processes and procedures
• Ensure traceability of all materials which require (lot / exp date)
• Follow documented policies and procedures as designated by the company’s Quality System
• Complete required documentation relating to business or Regulatory requirements
• Prevent and continually minimize the number of deviations and nonconformance’s
• Sustain and drive Lean Manufacturing and 5S activities 
• Observe, maintain, coordinate and complete standard work
• Data Integrity 
  • Accurately track all products and materials from staging to finished production in Pack Manager and ensure inventory accuracy and integrity
  • Complete required documentation and any associated administrative tasks related to the production line by updating system records and required reporting

Customer Value

• Complete paperwork and any associated administrative tasks related to the production line, from updating records to show what’s been completed to noting any issues
• Identify and support continuous improvement efforts with Production Supervisor 

Financial

• Operate within the required staffing requirements for each order
• Continually seek out means to remove sources of waste on the production line

Cultural Competencies

Do It Right

Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
• Follows up to ensure quality task completion

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Able communicator—good clarity, balanced talker and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs. blame oriented

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to develop people
• Able to follow structure where it exists and create structure where it does not
• Resilient—able to deal with the unexpected, not easily flustered

Work Environment / Physical Demands

Fast paced environment, requiring Line Leaders to follow specific guidelines and instructions, inspiring a group to operate as a team to meet a set production goal. The ability to establish repetitious routines, monitor and adjust as required.

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds

Knowledge, Skills, & Capability

• The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
• Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.
• The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.
• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.
• Determining how information fits together and how the information relates to production efficiency.
• The ability to break a problem down into steps and produce a logical timely solution.
• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day

Systems Usage

• Pack Manager
• Kronos
• EDI (i.e. SAP)

Performance Metrics and Trends

• Production Line Safety
• Production Line Quality
• Pack-Manager Data Entry & Errors
• Production Line Efficiency
• Production Line Optimization
• Line Lead Certification Completion

Qualifications

Education & Experience:

• High school diploma and 2 years of related experience, or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals 
• Experience with Microsoft Office (Word, Excel, Outlook).
• Ability to communicate effectively through oral and written communications 

Preferred Qualifications:

• Experience leading teams or projects strongly desired
• Regulatory cGMP manufacturing experience
• Lean manufacturing and continual process improvement experience

We will absolutely know the Line Lead is successful if they can:

• Operate a safe risk-free line
• Achieve all Productivity and Quality targets 
• Develop a motivated and competent team

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary

Crescent Machine Operator is responsible to perform machine operation duties committed to meeting all our customer’s need, and people’s needs. Ensuring he operators as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe
• Ensure a safe work environment is maintained 
• Engage in the Safety Observation process
• Ensure a preventive maintenance tasks are completed one time and correctly 
• Ensure all equipment is operating safely
• Ensure all line work and machine tasks are being completed in a safe manner
• Ensure a clean and organized workspace, and hold themselves to a high standard and lives the “leave work areas better than found them”.
• Continually seek out and remove forms of risk created by our equipment and equipment setup

People

• Provide technical leadership and troubleshooting capabilities
• Be a leader in training for all other personnel at Crescent who will interact and or operate with equipment.
• Recognize to ensure each person feels appreciated for the value they provide
• Lead people to encourage maximum performance and dedication

Productivity

• Perform tasks associated with setup and preventative maintenance of the equipment
• Ensure all line setup are done correctly, safely and on time
• Look for and create Continuous improvement ideas
• Provide a first level of troubleshooting and machine diagnostic when equipment is not performing properly
• Be able to setup and operate any auxiliary equipment such as labelers and printers
• Communicate issues and opportunities to the site Production Leader or Supervisors 
• Lead Equipment Changeovers

Quality

• Ensure all equipment is operating in a manner that produces quality product
• Communicate any suspected quality issues to the appropriate person
• Participate in root cause analysis on quality issues and be part of corrective action development
• Provide consultation along with Quality leader and Ops leadership on all new builds to ensure “quality at the source” design.

Customer Value

• Ensure the proper care and use of equipment – Crescent and Customer owned equipment 
• Provide real time support to customer trials, samples and visits 

Financial 

• Be knowledgeable of impact of equipment costs on Crescent
• Use equipment, support and other materials appropriately 

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Has a “Do it Right” approach vs a “being right” mindset
• Accepts task delegation from others
• Communicate issues and opportunities openly with Site Leadership

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Self-assured
• Able communicator—good clarity, balanced talker and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs. blame oriented
• Has energy and enthusiasm
• Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to develop people
• Good work ethic, task focused and willing to extend extra effort
• Resilient—able to deal with the unexpected, not easily flustered
• Has sense of urgency

Work Environment / Physical Demands

• Fast paced environment, requiring one to adapt to continuous changes in schedules, volumes, staffing and shift requirements 

Management Reasoning and Organizational Skills

• Practical problem solver
• Ability to anticipate and look ahead
• Mental agility and the capacity to handle an up-tempo work pace
• Idea generator
• Has viable administrative, organizational and time management skills
• Can shift focus as needed

Systems Usage

• Packmanager
• Microsoft Office Suite
• Other Equipment software applications

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

Education & Experience:

• Experienced in packaging equipment operation or maintenance

Preferred Qualifications:

• Experience in cartoner, shrink wrapping, printing, labeling or robotic packaging
• Experience in packaging systems maintenance or preventative maintenance programs including
  • Setup
  • Changeover
  • Preventative Maintenance
• Basic Machine Troubleshooting
• Advanced computer skills
• Understands Standard Work and Continuous Improvement Concepts

We will absolutely know the Machine Operator is successful if they can:

• Maintain the production equipment in a safe and productive manager
• Ensure machine is property maintained
• Improve productivity through idea and implementation of ideas

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary

Crescent Machine Operator is responsible to perform machine operation duties committed to meeting all our customer’s need, and people’s needs. Ensuring he operators as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe
• Ensure a safe work environment is maintained 
• Engage in the Safety Observation process
• Ensure a preventive maintenance tasks are completed one time and correctly 
• Ensure all equipment is operating safely
• Ensure all line work and machine tasks are being completed in a safe manner
• Ensure a clean and organized workspace, and hold themselves to a high standard and lives the “leave work areas better than found them”.
• Continually seek out and remove forms of risk created by our equipment and equipment setup

People

• Provide technical leadership and troubleshooting capabilities
• Be a leader in training for all other personnel at Crescent who will interact and or operate with equipment.
• Recognize to ensure each person feels appreciated for the value they provide
• Lead people to encourage maximum performance and dedication

Productivity

• Perform tasks associated with setup and preventative maintenance of the equipment
• Ensure all line setup are done correctly, safely and on time
• Look for and create Continuous improvement ideas
• Provide a first level of troubleshooting and machine diagnostic when equipment is not performing properly
• Be able to setup and operate any auxiliary equipment such as labelers and printers
• Communicate issues and opportunities to the site Production Leader or Supervisors 
• Lead Equipment Changeovers

Quality

• Ensure all equipment is operating in a manner that produces quality product
• Communicate any suspected quality issues to the appropriate person
• Participate in root cause analysis on quality issues and be part of corrective action development
• Provide consultation along with Quality leader and Ops leadership on all new builds to ensure “quality at the source” design.

Customer Value

• Ensure the proper care and use of equipment – Crescent and Customer owned equipment 
• Provide real time support to customer trials, samples and visits 

Financial 

• Be knowledgeable of impact of equipment costs on Crescent
• Use equipment, support and other materials appropriately 

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Has a “Do it Right” approach vs a “being right” mindset
• Accepts task delegation from others
• Communicate issues and opportunities openly with Site Leadership

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Self-assured
• Able communicator—good clarity, balanced talker and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs. blame oriented
• Has energy and enthusiasm
• Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to develop people
• Good work ethic, task focused and willing to extend extra effort
• Resilient—able to deal with the unexpected, not easily flustered
• Has sense of urgency

Work Environment / Physical Demands

• Fast paced environment, requiring one to adapt to continuous changes in schedules, volumes, staffing and shift requirements 

Management Reasoning and Organizational Skills

• Practical problem solver
• Ability to anticipate and look ahead
• Mental agility and the capacity to handle an up-tempo work pace
• Idea generator
• Has viable administrative, organizational and time management skills
• Can shift focus as needed

Systems Usage

• Packmanager
• Microsoft Office Suite
• Other Equipment software applications

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

Education & Experience:

• Experienced in packaging equipment operation or maintenance

Preferred Qualifications:

• Experience in cartoner, shrink wrapping, printing, labeling or robotic packaging
• Experience in packaging systems maintenance or preventative maintenance programs including
  • Setup
  • Changeover
  • Preventative Maintenance
• Basic Machine Troubleshooting
• Advanced computer skills
• Understands Standard Work and Continuous Improvement Concepts

We will absolutely know the Machine Operator is successful if they can:

• Maintain the production equipment in a safe and productive manager
• Ensure machine is property maintained
• Improve productivity through idea and implementation of ideas

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary

The Continuous Improvement Engineer will be responsible for the development and execution of a comprehensive Continuous Improvement Service Culture. This role will focus on eliminating waste, developing our people and interfacing with our customers to implement Continuous Improvement projects and statistical analysis. The role will lead initiatives that drive operational excellence, utilizing Lean Principles, value stream mapping, and waste reduction.

Key responsibilities include:

✓ Process Optimization: Lead initiatives focused on Lean principles, value stream mapping, and waste elimination to improve operational efficiency.

✓ Training and Development: Deliver training programs to instill a Continuous Improvement mindset, ensuring people are equipped with the necessary tools and techniques.

✓ Standardization: Create Standard Operating Procedures, Standard Work Instructions, Leader Standard Work, policies and procedures.

✓ Program Management: Oversee Continuous Improvement activities, including the implementation of a Continuous Improvement Tracker to monitor progress and results.

✓ Cultural Transformation: Act as a coach and mentor to people, embedding a culture of problemsolving and innovation.

The Continuous Improvement Engineer will possess a passion for change, empowering and developing people while creating an impact through operational excellence.

Essential Duties and Responsibilities

Safety

1. Full comprehension and adherence to the Crescent Safety Playbook – Doing it Safe.

2. Assess and remove all unnecessary risk within our business.

3. Perform Job Hazard Analysis.

4. Improve plant layout and equipment to ensure we operate safely.

5. Understand ergonomic risks and develop solutions to eliminate the risks.

6. Develop safe and efficient workspaces.

7. Participate in accident investigations and develop process solutions to eliminate root cause of injuries / accidents.

Quality

1. Do what is right for our customers, company, and people.

2. Identifying, analyzing and implementing continuous improvement opportunities in the quality organization.

3. Determine business and process path DPMO and sigma rating.

4. Adhere to all quality standards.

5. Ensure our customers’ needs for quality are understood and built into each process.

6. Ensure root cause and problem-solving thinking is used in addressing all Quality issues.

7. Evaluate processes to ensure target conditions are met, and actions put in place when they are not met to include detailed root cause analysis and mitigation strategy.

Productivity

1. Lead Continuous Improvement Initiatives: Develop and implement ideas for process improvement projects across all functions, manage the Continuous Improvement pipeline and savings tracker.

2. Lead customer ideation sessions for Value Creation and Continuous Improvement activities.

3. Lead continuous improvement events utilizing the Plan, Do, Learn, Do Better mentality and the DMAIC process (i.e., Value stream mapping events, kaizens, Problem solving, 3P, Flow, etc.).

4. Lead engineering projects – Capex, managing vendors, budgets and timelines.

5. Perform time studies and other analysis to understand opportunities for improvement.

6. Develop Standard Operating Procedures that define tasks necessary to accomplish the given Value Stream Map.

7. Develop Standard Work Instructions that clearly state how to perform each task identified in the various SOPs.

8. Develop Leader Standard Work necessary to ensure system and process adherence.

9. Reduce line change over and setup times.

10. Problem-Solving: Facilitate root cause analysis and problem-solving workshops to address complex issues and implement corrective and preventive actions.

People

1. Collaborate and help drive the Continuous Improvement Service Culture.

2. Culture: Enhance and cultivate Crescent’s Continuous Improvement Service Culture Demonstrating Do it Right, Do it Safe and Do it Well. Be a Crescent Continuous Improvement Service Culture leader and involve others in IE and CI activities.

3. Lean & Six Sigma Methodologies: Apply Lean, Six Sigma, and other quality tools to foster a culture of continuous improvement, mentor to team members to help develop their understanding of Industrial Engineering and Lean tools.

4. Cross-Functional Collaboration: Work with all departments to align and integrate improvement strategies.

Customer Value

1. Lead the Customer CI sessions, drive the CI pipeline and track CI projects.

2. Build and maintain strong and collaborative working relationships with the site’s key Customer(s).

3. When needed support new site / Customer launches.

4. Work with the sites to ensure customer contractual obligations are met. Understand all contracts and Continuous Improvement Commitments.

Financial

1. Identify and implement Continuous Improvement projects that will financially benefit both Crescent and our Customers.

2. Lead and support Continuous Improvement project tracking to include financial impact of projects and activities.

All other duties as assigned, including but not limited to identifying and training an individual capable of successfully completing all stated Essential Duties and Responsibilities as appropriate to maintain integrity of position for progression planning and coverage during times of absence.

Work Environment / Physical Demands

✓ Ability to travel up to 25%.

✓ Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch.

✓ Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds.

✓ Fast paced environment, requiring one to adapt to continuous changes in schedules, volumes, staffing and shift requirements.

Management Reasoning and Organizational Skills

✓ Practical problem solver

✓ Ability to anticipate and look ahead

✓ Mental agility and the capacity to handle an up-tempo work pace

✓ Idea generator

✓ Has viable administrative, organizational and time management skills

✓ Thorough, accurate, detail-oriented

✓ Effective time manager and prioritizer

Systems Usage

✓ Nulogy

✓ UKG

✓ NetSuite

✓ Qualtrax

✓ Greenhouse

✓ SharePoint

✓ Various Learning Platforms

✓ Microsoft Office Suite–strong Excel, Visio

✓ Microsoft Teams, Zoom and other virtual tools

✓ Vizio

✓ Mini-tab

Performance Metrics and Trends

✓ Safety

✓ Quality

✓ Productivity

✓ People

✓ Customer Value

✓ Financial

Qualifications Education & Experience:

✓ Lean Six Sigma certification - Green Belt required. Demonstrated passion and commitment to Continuous Improvement Mindset.

✓ Minimum of 5 years of experience in a Continuous Improvement environment.

✓ Strong understanding of Lean principles, Six Sigma methodologies, statistical analysis, and process mapping.

✓ Excellent written and verbal communication skills, with the ability to effectively present information and influence stakeholders.

✓ Proven ability to lead cross-functional teams, coach and mentor employees, and drive change management.

✓ Strong analytical and critical thinking skills, with the capability to perform root cause analysis and implement sustainable solutions.

Preferred Qualifications:

✓ Understanding of Co-Packaging and Parts Fulfillment business.

✓ Experience with MRP / ERP Systems.

✓ Continuous Improvement Strategy implementation.

✓ Experience as a Lean Coach / Teacher.

We will absolutely know the Continuous Improvement Engineer is successful if they can:

✓ Live and embrace the Crescent Way.

✓ Develop and Implement Continuous Improvement Projects including training and people development, Kaizen event and daily improvements.

✓ Project tracking including financial, and people development.

✓ Develop a self-sufficient / high performing Continuous Improvement Culture.

✓ Consistently achieves performance goals.

✓ Implementation of CI initiatives that deliver savings annually.

✓ Be seen as a transformational CI leader.

✓ Effectively lower DPMO and Sigma rating, while increasing profitability, capacity and customer satisfaction.

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

Position Summary

The Logistics Supervisor serves as a liaison between the GE Warehouse Leadership and the GE operation. The position is responsible for leading operational and/or support departments including all aspects of shipping and receiving, scheduling, inventory management, quality management. The Logistics Supervisor upholds all QMP’s and work instructions. Responsible for instilling and maintaining good relationships and working conditions with all Crescent People and Customers both inside and outside of the account through proper execution and championing the Crescent Way. Ensure that all Crescent People consistently produce acceptable productivity, quality and safety results. This role requires the oversight and purchasing of shipping materials, office supplies, and department needs. Assures compliance with OSHA, MSDS, ASI, ISO, and SQF regulations. Ensure that payroll is processed correctly and all times for direct reports are capture accurately in time management and payroll systems. Champion of lean and continuous improvement strategies including but not limited to Leader Standard work, Value Stream Mapping, and process improvements.

As a key leader the operations lead will support the Business in operating as outlined in the Crescent Way and 3P’s:

• Purpose
• Process
• People

While building on our Culture of:

• Doing It Right
• Doing It Safe
• Doing It Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing It Safe
• Ensure Safe and well-maintained Work Environment and conditions throughout all workspaces, facility and surrounding areas
• Actively participate in Safety Committee activities and initiatives and champion and engage all staff and employees in cultivating and promoting a Safety-First Culture
• Continually seek out and remove all forms of risk

People

• Read and understand the Crescent Way.
• Evaluate candidates and select the best cultural and competent fits using STAR (Select, Train, Assess, and Recognize)
• Act as a liaison to shipping/warehouse associates and leads, ensuring all order and work requirements are successfully always communicated and maintain an open line of communication with the customer
• Work closely and harmoniously with fellow team members and members of management
• Maintain a good working relationship with customers by responding to all inquiries/complaints, shipments, inventory counts etc., in a courteous and efficient manner
• Positively contribute to a team environment by fostering a culture of respect, clear and concise communication, acts with humility, and one that embodies SCARF. (Status, Certainty, Autonomy, Relatedness, and Fairness)
• Ensure all customer touch points and communications are positive.

Productivity

• Understand and implement Crescent policies and procedures.
• Utilizes cross training to progress their Crescent People as well as themselves
• Maintain productivity standards as dictate by department KPIs and goals
• Maintain a good knowledge of all Crescent supplies always maintaining proper stock levels
• Maintain a monthly performance log for all Crescent Team Members
• Use of Microsoft Office application to communicate daily task, KPIs, conduct daily business, and all other key reporting indicators 
• Maximize site capacity and output capability through the planning and scheduling of all resources
• Assess / verify the ongoing need for resources.

Continuous Improvement

• Working with other departments and utilize tools and resources to drive a lean culture
• Leading projects to eliminate waste and defects within the department 
• Validate the use and continuous improvement of all production and operational processes 

Quality

• Execute quality management of material through controlling customer hardware and proper execution of QEMs.
• Ensure proper documentation is kept and maintained of processes and procedure including but not limited to, job aids, work instructions, and non-conformance documents.
• Utilize account tools and ERP system to act quickly and execute QEM management in a timely manner
• Assist with ISO program management 
• Assist with FOD and parts awareness training 
• Maintain files for Quality Event Management 
• Log non-conforming parts when applicable 
• Ensure the root cause for all escapes is identified and corrected 
• Work with PQEs to identify part disposition and/or conformance issues

Inventory Management

• Ensure current and accurate inventory control for each account
• Ensure that there is no cross contamination of parts between accounts
• Complete Supervisor Cycle Counts as applicable
• Ensure Inventory accuracy goals of account are met
• Be able to report out on Inventory metrics and speak to open action items

Customer Value

• Respond promptly to client requests via phone or email in a professional, courteous manner
• Process shipping document amendments and kit matrices upon request
• Cultivate teamwork with the customer, working together to build a relationship of trust and problem solving
• Understand the nuances of each customer and their needs
• Report well documented and accurate metrics – DSR’s and KPI’s
• Build a strong reputation with our customer as being a customer centric business leader/supervisor

Data Integrity

• Operate with a reporting system/tools ensuring the complete integrity of all data

Financial

• Improve organizational efficiency and waste reduction through (CI) Continuous Improvement 
• Financial targets supported by running a productive, quality and safety minded department

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
• Follows up to ensure quality task completion
• Provide direction and rally the team impetus, forge teams
• Provides constructive performance feedback
• Willingness to make personnel changes
• Develops readiness for delegation to others and then does delegate to others
• Willing to take calculated

Do It Safe

Providing a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our People’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Self-assured Communicator: clear and concise; balanced talker and listener
• Able communicator—good clarity, balanced talker, and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs. blame oriented
• Mixture of firmness and flexibility
• Has energy and enthusiasm
• Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Process Oriented: able to follow structure where it exists and create (document) structure as needed
• Resilient: able to deal with the unexpected and not easily flustered
• Detail Oriented: organized and follows up to ensure Quality tasks to completion
• Systematic trainer, willing and able to develop people
• Good work ethic, task focused and willing to extend extra effort
• Able to follow structure where it exists and create structure where it does not
• Resilient—able to deal with the unexpected, not easily flustered
• Has sense of urgency
• Follows up to ensure quality task completion

Work Environment / Physical Demands

• Fast paced environment, requiring adaptability to constant changes in schedules, volumes, staffing and shift requirements including evenings and weekend coverage in some cases
• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds 

Management Reasoning and Organizational Skills

• High average to above average general intelligence, good common sense and an ability to learn and apply lessons from direct experience
• Practical problem solver
• Ability to anticipate and look ahead
• Mental agility and the capacity to handle an up-tempo work pace
• Idea generator
• Has viable administrative, organizational and time management skills
• Can shift focus as needed
• Thorough, accurate, detail-oriented
• Effective time manager and prioritize

Systems Usage

• Customer Systems
• Kronos

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value

Knowledge, Skills, & Capability

• The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
• The ability to communicate with facts, and to balance talking with listening.
• Be able to speak with supplier account managers as well as those within customer service and quality to complete daily task and ensure the completion of department goals
• Conduct positive and constructive communication to all associates regarding work schedules and activities.
• Conduct effective communications with the GEA warehouse supervisor at beginning, middle and end of shifts.
• Being self-motivated to achieve targets and to seek out improvements and accept and embrace change.
• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day.
• Reliable in attendance and punctuality; completes assigned responsibilities to satisfaction; follows through with commitments.
• Cooperative and responsive to the needs of co-workers and team members; courteous and respectful in dealing with others.
• Follows rules and code of conduct at work; demonstrates an ethical behavior at work.
• Strong likelihood to stay with a company; level of commitment to job or organization.

Qualifications

 Education & Experience:

• High school diploma or equivalent plus 2 years related experience or the equivalent
• Experience leading teams or projects preferred

Preferred Qualifications:

• Associates Degree in Business or technical field
• Experience managing account financials, staffing, and budget requirements

We will know that the Operation Lead is successful if they can:

• Run a safe and productive department
• Deliver a quality product to our customer
• Develop a self-sufficient team
• Operate a predictable business
• Drive Continuous Improvement and adopt a CI Culture within his/her team(s)

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis