Job Overview:

We are looking for a Chief of Staff to join our team and serve as a strategic integrator for the Chief Technology Officer, operating across a major function or business domain to connect strategy and execution. This role ensures that the Tech organization scales effectively, translating company strategy into a cohesive operating system that drives alignment, accountability, and results across multiple teams.

At Coursera, we’re evolving how we operate to enable sustained growth and agility. The Chief of Staff plays a central role in that evolution, designing and improving the frameworks that underpin performance, including planning, governance, decision-making, and resource allocation. Operating at the intersection of strategy and operations, this role enables the executive and leadership team to deliver Coursera’s goals with greater clarity, speed, and discipline.

Objectives of this role: 

• Translate company strategy into functional operating systems that connect priorities, plans, and execution across teams
• Drive cross-functional alignment within and adjacent to the Tech organization, ensuring shared accountability for results
• Design and evolve frameworks that bring structure, discipline, and visibility to planning, goal-setting, and performance tracking
• Enable high-quality decision-making through data, narratives, and governance models that clarify tradeoffs and resource allocation
• Ensure organizational readiness and adaptability, balancing scale with speed as Coursera continues to evolve
• Strengthen the leadership system within the Tech org, increasing focus, follow-through, and clarity across teams

Responsibilities: 

• Manage and continuously improve the CTO Org operating rhythm, including timely review and action of key performance indicators (KPIs)
• Partner with executive-enabling function - People, Finance, Administration - to drive CTO’s strategic change and improvement initiatives org-wide
• Drive the strategic and operational planning system for the CTO organization, defining and continuously improving processes that enable the CTO to effectively and efficiently manage their large team with ongoing visibility into results and impact
• Oversee a portfolio of strategic projects, structuring and driving to completion complex, ambiguous initiatives, steering large, cross-functional projects, and building consensus with senior leadership across the organization
• Lead employee engagement strategy, in collaboration with People Business Partner, crafting initiatives that foster a positive, inclusive, and dynamic work environment. Plan and execute internal communications within the team, ensuring that all team members are informed, aligned, and motivated
• Create cross-functional connections between the principal’s org and adjacent functions to accelerate decision-making and remove friction
• Facilitate strategic meetings, ensuring alignment and clarity on objectives, and drive follow-through on action items. Represent the COO in certain cross-functional meetings and projects, advocating for their priorities and ensuring alignment with overall company strategy
• Build and develop relationships with the CTO’s direct reports and other individuals in critical roles - providing an unbiased ear - to understand the need and opportunities in existing ways of working and helping define new strategies to address

Required Qualifications: 

• 12-15 years in a business or executive management role
• In-depth experience driving results in an Engineering organization
• Extremely versatile, dedicated to efficient productivity
• Experience defining, planning, and driving top-level strategic initiatives
• Excellent communicator in written and verbal form
• Demonstrated experience organizing and directing multiple teams and departments
• Proven track record of data-driven approach to complex decision-making

Preferred Qualifications: 

• Master’s degree in Business Administration or similar field
• Experience with data analysis
• Experience with budget management
• Consulting experience with a focus on operations management
• Proven success in a project management role
• Nimble business mind with a focus on developing creative solutions
• Strong project reporting skills, with a focus on interdepartmental communication

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

#LI-NM1

Job Overview:

The Degrees business at Coursera partners with leading universities around the world to launch and scale online degree programs that deliver career-transformative outcomes for learners. The team works cross-functionally with marketing, enrollment, product, and operations to help partners meet their recruitment and revenue goals.

As a Degree Success Manager, you will serve as the primary strategic and operational lead for a portfolio of university partners. You will own the degree component of the partnership, manage day-to-day relationships, oversee program performance, and ensure marketing and recruitment strategies are aligned with the program needs. Working closely with the Degrees marketing and enrollment teams, you’ll develop and deliver partner/program specific strategy briefs based on analysis of recruitment funnel.

This role blends relationship management, marketing and recruitment strategy, and operational discipline. The right candidate will bring strong communication skills, data fluency, and a bias for action to help our partners succeed in every recruitment cycle.

Key Responsibilities:

• Serve as the day-to-day point of contact for university partners’ degree programs, ensuring smooth coordination across marketing, enrollment, product, and support.
• Partner with internal teams to develop program-specific marketing and recruitment strategies and plans aligned to partner goals and Coursera best practices.
• Monitor and analyze funnel metrics to identify trends, risks, and optimization opportunities.
• Collaborate with Enrollment to ensure lead quality, timely follow-up, and conversion improvements throughout the funnel.
• Manage updates to degree program pages, webinar planning, email nurtures, and other promotional tactics in partnership with Degrees Growth Marketing team.
• Lead quarterly recruitment reviews and degree QBRs by compiling data, insights, and recommendations to inform partner discussions.
• Track and manage partner requests, escalations, and deliverables, ensuring issues are resolved quickly and communication remains proactive.
• Build trusted relationships with partner stakeholders through transparency, responsiveness, and a commitment to shared success.

Basic Qualifications:

• 6+ years of experience in account management, recruitment marketing, or partner success roles supporting recruitment or marketing initiatives.
• Demonstrated ability to manage client relationships and develop customized marketing or enrollment plans to address funnel challenges.
• Analytical skills and experience using data to assess performance and guide decisions.
• Excellent written and verbal communication skills; comfortable presenting to external partners and cross-functional leaders.
• Strong organizational and project-management skills with the ability to manage multiple programs simultaneously.

Preferred Qualifications:

• Experience in higher-education marketing, online enrollment management, or edtech partnerships.
• Familiarity with marketing and enrollment funnels, CRM and marketing-automation tools
• Proven ability to translate marketing data and insights into actionable partner recommendations.
• Track record of improving campaign or funnel performance through testing and optimization.
• Ability to navigate ambiguity, build alignment, and execute in a fast-paced, matrixed environment.

#LI-AK1

Job Overview:

As Director, Global Benefits, you will lead the strategic design and operational management of Coursera's global employee benefits programs in close partnership with the VP, Total Rewards. This role offers the opportunity to shape benefits strategy across multiple countries, drive program innovations that enhance the employee experience, and build scalable processes that support our growing global workforce. Your work will directly impact employee satisfaction, retention, and our ability to attract top talent in competitive markets.

Responsibilities:

• Partner with the VP, Total Rewards and key stakeholders to develop and execute global benefits strategy that aligns with business objectives and supports diverse employee needs across all regions.
• Lead the design, implementation, and management of comprehensive benefits programs including health insurance, retirement plans, wellness initiatives, and leave policies.
• Support and lead execution of benefits integration efforts, including evaluating legacy programs and partnering to design a unified global benefits strategy that aligns with organizational goals and ensures consistency, compliance, and competitiveness.
• Ensure alignment of all benefits strategies and programs with the broader Total Rewards philosophy and direction set by the VP, Total Rewards.
• Manage relationships with global benefits vendors, brokers, and service providers to ensure optimal service delivery, cost-effectiveness, and compliance and provide recommendations on strategy, selection, and cost optimization in partnership with the VP, Total Rewards.
• Oversee day-to-day benefits administration processes, ensuring accuracy, timeliness, and excellent employee experience across all touchpoints.
• Lead implementation of  benefits-related technology initiatives and system integrations to streamline processes and improve data management and reporting capabilities.
• Lead cross-functional projects in support of Total Rewards and broader People priorities, including the  launch of new benefits offerings, enhancements to existing programs, and support for organizational changes such as acquisitions or expansions.
• Serve as the primary benefits subject matter expert and operational leader, escalating key decisions and tradeoffs as appropriate.
• Partner with Legal to ensure compliance with local regulations and tax requirements across all operating countries while maintaining consistent global standards.
• Collaborate with the VP, Total Rewards and Finance, Legal, People Operations, and other teams, as applicable, to manage benefits costs, conduct annual renewals, and support budget planning processes.

Basic Qualifications:

• 12+ years of experience in benefits administration and management, with demonstrated expertise concerning U.S. self-funded programs and global benefits programs.
• 5+ years people leadership experience.
• Proven track record of benefits strategy development and implementation in fast-growing technology companies or similar dynamic environments.
• Experience integrating benefits programs, vendors and policies.
• Strong vendor management experience including RFP processes, evaluation of vendor proposals, contract negotiation, performance management, and relationship building with benefits carriers and service providers.
• Experience with benefits administration platforms and HRIS systems, with the ability to drive technology solutions and process improvements.
• Deep knowledge of benefits compliance requirements in the U.S. and significant experience in other jurisdictions, including healthcare regulations, retirement plan administration, and employment law.
• Demonstrated project management skills with experience leading cross-functional initiatives and managing complex implementations.
• Strong analytical and problem-solving abilities with experience using data to drive benefits decisions and optimize program effectiveness.
• Excellent communication and stakeholder management skills with the ability to influence and collaborate effectively across all organizational levels.

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Job Overview:

Coursera is at a pivotal moment in its evolution, presenting a unique opportunity alongside a complex brand strategy challenge. The company has built strong equity associated with academic quality, structured learning, trusted credentials, and institutional credibility, while also expanding into broader, more flexible and skills-driven learning experiences. These strengths are complementary but require a clear and cohesive long-term brand strategy to fully realize their value.

The VP, Brand & Creative will own and execute Coursera’s global brand strategy at this critical moment of growth and transformation. This leader will define and evolve the company’s brand architecture, ensuring clarity across a diverse and expanding portfolio of offerings, audiences, and markets. They will establish clear criteria to guide brand decisions—balancing trust, growth potential, customer clarity, scalability, cost, speed, partner considerations, and long-term strategic fit.

This highly visible work will be driven in close partnership with the executive team to align on a clear brand direction and support the company’s commercial goals across both Consumer and Enterprise segments.

Responsibilities:

Brand Strategy

• Lead the integration and harmonization of Coursera’s brand ecosystem across products, audiences, and experiences
• Define and refine the brand portfolio and positioning across products, audiences, and markets
• Develop compelling positioning, narrative, and identity frameworks that reflect the company’s expanded scope
• Create and execute a clear roadmap for brand evolution, including naming, visual identity, messaging, and rollout
• Establish governance and systems to ensure consistency across all touchpoints

Creative & Content Production

• Lead end-to-end creative development across campaigns, product marketing, social, and lifecycle
• Ensure creative excellence and consistency across all brand expressions
• Build and scale integrated creative production capabilities across teams and partners
• Drive insight-driven creative that supports both brand building and business performance

Corporate Events

• Lead the strategy and creative direction for Coursera’s global events portfolio
• Elevate flagship events as key customer and prospect touchpoint
• Use events to reinforce brand, deepen engagement, and drive loyalty
• Ensure consistency across physical and digital brand experiences globally

Content Marketing

• Define a cohesive content strategy that reflects a unified voice and narrative
• Build a scalable content engine that supports brand growth, education, and adoption
• Lead thought leadership and storytelling that positions Coursera as a global leader in learning
• Align content across audiences (consumer, enterprise, partners) and regions

Basic Qualifications:

• 12+ years of experience in brand, creative, or content leadership roles
• Proven experience leading brand transformations or large-scale brand evolution
• Deep expertise in brand architecture and portfolio strategy
• Demonstrated success building and scaling creative organizations in complex environments
• Experience leading large, cross-functional, and global teams
• Strong background in both brand-building and performance-driven creative
• Experience working across global markets and managing distributed teams
• Track record of operating effectively in fast-paced, ambiguous, and high-stakes environments
• Deep understanding of modern content ecosystems, platforms, and formats
• Experience leveraging AI and emerging technologies in creative workflows is a strong plus

Job Overview:

Coursera’s Product Marketing team connects learners, educators, institutions, and government organizations with our world-class learning products, content, and solutions. Product Marketers play a critical role in shaping product-market fit, bringing solutions to market, and driving adoption across global education ecosystems.  In this role, you will lead Product Marketing for Coursera for Campus (C4C) and higher education institutions globally. You will define the strategic narrative for how universities integrate industry-aligned learning into degree programs, career services, and institutional workforce initiatives. You will partner closely with product management, partnerships, marketing, and sales leadership to shape the roadmap, influence institutional adoption strategies, and drive growth across universities, colleges, and academic networks.  This role plays a key leadership position in positioning Coursera as the premier platform enabling universities to connect academic learning with workforce outcomes at scale.

Responsibilities:

• Own global product marketing strategy for Coursera for Campus, shaping positioning, messaging, and go-to-market strategy for universities and higher education institutions.
• Serve as the expert on higher education buyers and stakeholders (academic leadership, faculty, career services, administrators, and students) leveraging deep insights to influence the product roadmap and institutional adoption strategy..
• Spearhead the GTM execution and launch of new platform capabilities and academic solutions designed for universities and degree programs.
• Define and scale messaging frameworks, value propositions, and pricing/packaging strategies aligned with institutional priorities such as employability, career readiness, and academic innovation.
• Partner with sales leadership to build scalable enablement programs and assets supporting enterprise higher education sales cycles and global expansion.
• Collaborate cross-functionally across product, partnerships, marketing, and customer success to develop narratives demonstrating learner outcomes, institutional impact, and workforce alignment.

Basic Qualifications:

• 10+ years of professional experience, including 8+ years in B2B product marketing or a related role such as go-to-market or sales enablement.
• Experience developing and leading go-to-market strategies for enterprise SaaS, EdTech platforms, or higher education solutions.
• Experience creating messaging frameworks, positioning strategies, pricing/packaging models, and GTM plans for complex multi-stakeholder buyers.
• Experience enabling enterprise sales teams through sales playbooks, product narratives, and strategic enablement initiatives.
• Experience collaborating cross-functionally with product, marketing, and sales teams to launch and scale new solutions.

Preferred Qualifications:

• Experience marketing or selling solutions to universities, colleges, or higher education institutions.
• Experience working within global education technology or academic platform organizations.
• Experience supporting enterprise or institutional sales motions involving academic leadership, faculty, or university administrators.
• Experience developing narratives connecting education programs to workforce outcomes and employability.
• Experience operating in complex global education ecosystems with diverse institutional needs.
• Demonstrated ability to influence product roadmap and organizational strategy through market and customer insights.

If this opportunity interests you, you might like these courses on Coursera:

• Customer Insights: New Product Development Orientation
• Positioning: What You Need for a Successful Marketing Strategy
• Public Sector Efficiency: Optimizing Business Processes

• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

#LI-NM1

Job Overview

Financial management is crucial to the performance and success of any company. The roles and responsibilities of the Coursera Finance team include accounting, financial reporting, analysis, planning, budgeting, and compliance. Problem solvers at heart, this team works to fuel Coursera’s growth by developing creative solutions in response to accounting and finance challenges.

As a Stock Compensation Accountant,  you will assist in the day-to-day administration of our global employee equity programs, including equity grants, option exercises, RSU releases, ESPP and more. You will partner with key stakeholders in our Finance, Accounting, Legal and HR teams to answer employee inquiries, improve processes, implement controls and provide reporting as needed.  You will also work directly with external auditors and third party vendors.  This position will report to the Senior Manager, Stock Administration.

Responsibilities

• Assist in transaction processing (option exercises, RSU releases, ESPP purchases and grants) using the Fidelity PSW system
• Assist with aspects of our global equity programs and coordinate with Finance, HR, Tax and Payroll teams, providing accurate and timely information regarding equity transactions
• Provide information for financial statement footnote disclosures, reconcile common stock, additional paid in capital, and related employee taxes; prepare monthly and quarterly equity roll forward
• Prepare Section 16 reports (Forms 3, 4 and 5) with the SEC
• Provide regular communication to employees regarding equity programs, resolving questions, issues or concerns to support employee understanding of equity awards and company programs and policies 
• Ensure SOX compliance and controls on all aspects of the equity plan including documentation, testing and audit support
• Work with transfer agent for timely DWAC and reconciliation of shares

Basic Qualifications

• 4+ years of experience in stock plan administration, including experience working at a public company
• Experience with Fidelity PSW (Equity System) and direct experience processing equity transactions
• Experience with ESPP
• Advanced skills in Excel 

Preferred Qualifications

• Accounting and stock compensation expense background 
• Certified equity professional preferred
• System implementation and data integrations experience preferred 
• Experience integrating equity plans in an M&A environment
• Experience with global equity plans and supporting an equity administration system
• Experience with international equity management
• Experience with Form filings (Form 3, 4, and 5) 

Compensation

This role is available in the following US Pay Zones:

US Zone 3: $92,862 - $109,250

US Zone 4: $86,402 - $101,650

At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

US Pay Zones:

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Keep Learning

If this opportunity interests you, you might like these courses on Coursera:

• AI Applications in Accounting and Finance
• Introduction to Finance and Accounting Specialization 
• Excel Skills for Business Specialization 

#LI-JC2

Job Overview
The Coursera Degrees segment partners with leading universities around the world to launch and scale online degree programs that deliver career-transformative outcomes for learners. The Degrees Success team works cross-functionally with marketing, enrollment representatives, data science and technical operation teams to help partners meet their recruitment goals.

The Degree Program Operations Specialist will be part of the Degrees Success Team, supporting select APAC (India) degree programs. 

This role serves as a key operational contact for university partners, ensuring smooth cohort launches and closes, resolving learner account issues, and equipping partners with the knowledge and tools needed to successfully manage their programs. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple workflows in a fast-paced, partner-facing environment.

Responsibilities:

• Cohort & Operational Management
• Coordinate key milestones required for cohort launches and closes, including course mapping, grading timelines, and workflow completion.
• Send proactive reminders and maintain operational trackers to ensure adherence to program timelines.

• Partner Triage & Learner Account Support
• Diagnose and guide resolution of student account linking issues, including email access and data discrepancies.
• Review program rosters to identify linkage gaps and proactively notify partners of required actions.
• Monitor ticketing systems and support dashboards to ensure visibility into open issues and timely resolution.

• Platform Training & Enablement
• Provide partner training and guidance on Coursera Admin tools and platform workflows.
• Support onboarding activities such as orientation setup, Zoom access, course shell creation, grading processes, and student tool access.
• Partner with Technical Account Management and Product Support teams to remove operational blockers and support successful learner enrollment.

Basic Qualifications

• 4/5+ years of professional experience in operations, program coordination, partner support, customer success, or a related function.
• Experience working in a partner-facing or customer-facing role, preferably in a technical or SaaS environment.
• Demonstrated ability to manage multiple workflows simultaneously and drive tasks to completion with strong attention to detail.
• Experience triaging support requests and coordinating with cross-functional teams to resolve issues.
• Strong working knowledge of Google Workspace (particularly Google Sheets) and comfort maintaining operational trackers and dashboards.
• Ability to analyze basic data (e.g., rosters, account status, enrollment records) to identify discrepancies and recommend next steps.
• Strong written and verbal communication skills, with the ability to clearly explain technical processes to non-technical stakeholders.
• Proven ability to operate effectively in a fast-paced, evolving environment with a high degree of ownership and accountability.

Job Overview

Coursera’s Strategic Launch sub-team is building a durable capability to ingest, transform, and launch partner content at scale. This Specialist role supports content ingestion/import, transformations, and launch workflows by executing ingestion tasks, running UAT/QA, reconciling ingestion errors, and triaging defects. The role partners closely with Partner Enablement staff,Product & Engineering, the Services Org, and Teaching & Learning to ensure partner content meets Coursera specifications and launches reliably.

Responsibilities:

• Execute ingestion/import workflows (Common Cartridge, edX, SCORM, etc) and follow playbook SOPs for content structuring and transformation according to Coursera pedagogical standards
• Develop and run UAT/QA test cases against acceptance criteria, logging results, maintaining test artifacts, and documenting evidence of reproducibility
• Log, triage, and verify defects with reproducible steps, evidence, and impact; coordinate triage with Product & Engineering
• Reconcile ingestion errors and data mismatches, collaborate on investigation of pipeline failures, and escalate to Platform/Solutions Engineering as needed
• Support launch readiness and execution (pre-launch checks, testing where applicable) and coordinate launch-day validation with Coursera implementation staff and support teams
• Maintain SOPs and a test-case library; surface recurring failure modes and recommend process/tool improvements
• Track and report basic operational metrics (error rate, failure/success rates, time-to-reconcile, post-launch critical defects)

Qualifications:

• 1–3 years of relevant experience (QA/UAT, content operations, technical support, or similar)
• Strong attention to detail and ability to follow documented SOPs and checklists
• Basic technical literacy: comfortable reading CSV/JSON/scripts, using web authoring tools, and understanding system flow/upstream vs downstream
• Experience writing/executing test cases and logging actionable bug reports (steps, environment, evidence)
• Clear written and verbal communication for cross-functional and partner-facing updates
• Able to work on well-scoped problems with general instruction and frequent check-ins for new assignments 

Nice to haves:

• Familiarity with content authoring/import formats and tools (Common Cartridge, SCORM, tar.gz, etc)
• Exposure to SQL or simple scripting for data validation
• Experience supporting content development and testing 
• Experience using CRM/issue-tracking systems (Salesforce, JIRA)

#LI-MJ1