About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, Brand Project, and Upper90. To learn more, visit clutch.ca.

About the Role

Clutch is building a best-in-class Health, Safety & Environment function from the ground up. This is an opportunity to own the HSE mandate for a high-growth, multi-site production and logistics business, designing the systems, shaping the culture, and protecting every worker across our national footprint.

Reporting to the Director, People Operations, you will serve as the senior HSE expert for the business: advising Operations and ensuring multi-jurisdictional compliance, and leading the implementation of a Safety Management System. You will translate audit findings into sustainable programs and build the kind of safety culture where workers feel heard, hazards get reported, and leaders action.

What You’ll Do

Strategy, Policy & Governance

• Develop, maintain and communicate the Clutch Canada Health & Safety Policy with executive sign-off.
• Build and maintain the Safety Management System, with a clear certification pathway.
• Define HSE roles, responsibilities and accountabilities at every level and embed them in job descriptions and performance reviews.
• Establish a national HSE governance cadence: monthly operational reviews, quarterly executive reviews, and annual management system reviews.
• Serve as the senior HSE advisor to Operations and People Ops on strategy, risk, investment and emerging issues.

Regulatory Compliance

• Maintain a live regulatory register covering every province of operation: OHSA (ON), LSST/CNESST (QC), OHS Act (AB), WSBC (BC), and applicable Atlantic/Prairie regulations as the footprint grows.
• Own compliance with WHMIS 2015, Transport Canada TDG regulations, and applicable environmental legislation (waste handling, used-oil management, provincial environment acts).
• Act as the primary point of contact for Ministry of Labour inspectors, WSIB/WCB/CNESST adjudicators, and external auditors.
• Lead annual internal compliance audits at every site and drive findings to closure.
• Provide written legal-duty briefings to supervisors and managers in each province.

Risk Management & Hazard Assessment

• Implement a formal hazard identification, assessment and control process across all sites using the RACE model (Recognize, Assess, Control, Evaluate).
• Prioritize operational hazards identified in the Mississauga audit: pedestrian/vehicle interaction, fuel transport and storage, trailer loading, noise, air quality, ergonomics, slip/trip, and heat stress.
• Establish baseline industrial hygiene monitoring (noise, air quality, lighting) at all production sites with a re-monitoring schedule.
• Build a worker-led hazard reporting mechanism with closed-loop feedback so employees see what action was taken on their reports.
• Own the contractor and visitor safety program: pre-qualification, site-specific orientation, and on-site oversight.

Incident Management & Investigation

• Author and roll out a written incident reporting procedure covering near-misses, first-aid, medical-aid, lost-time, and serious injuries.
• Lead or oversee root-cause investigations for all serious and high-potential incidents.
• Maintain a national corrective-action register — every action has an owner, due date, and verified effectiveness before closure.
• Manage all WSIB/WCB claims in partnership with HR/People, including return-to-work and modified-duty programs, with a focus on driving down claim costs and experience ratings.
• Produce monthly incident trend analysis for site leaders and quarterly trend reporting for the executive team.

Training & Competency

• Build a national HSE training matrix mapped to role and jurisdiction, and ensure all workers and supervisors remain current.
• Roll out Health & Safety Awareness training as required under Ontario Regulation 297/13 (and provincial equivalents) to 100% of workers and supervisors.
• Design and deliver a documented New Worker Safety Orientation, distinct from HR onboarding, covering OHSA principles, site hazards, emergency response, and task-specific requirements.
• Deliver a Safety Leadership program for executives, directors, managers, and supervisors covering legal duties, hazard recognition, coaching, and psychological safety.
• Deliver formal LOTO, confined-space, working-at-heights, ergonomics, and material-handling programs as required by site activity.
• Embed safety into the existing Training Within Industry (TWI) Job Instruction approach so safety is part of how work is taught, not an add-on.

Safety Culture & Worker Engagement

• Coach and support every site's Joint Health & Safety Committee (JHSC), including certification training, and ensure each JHSC operates within the national SMS framework.
• Restructure toolbox talks to include open forums for workers to raise concerns — not only daily-tasks briefings.
• Build a visible 'You Said, We Did' feedback loop so workers see action on their reports, the single most important intervention for the psychological safety gap identified in the audit.
• Coach site leadership on visible-felt-leadership behaviours: site walks, recognition, intervention, and active listening.
• Publish a quarterly national HSE update for all employees covering performance, incident learnings, and recognition.

Performance, KPIs & Reporting

• Define a balanced set of leading and lagging KPIs: TRIF, LTIF, near-miss rate, training compliance %, corrective-action close-out %, JHSC inspection completion %, and leadership safety interactions.
• Build and maintain a national HSE dashboard with site-by-site visibility, refreshed monthly.
• Present quarterly HSE performance to the executive team.
• Own the HSE budget: internal program spend, capital safety improvements, training, and third-party expertise.

What You’ll Need

• 5–10 years of progressive HSE experience, with at least 3 years in a multi-site or national capacity.
• Background in production, automotive, logistics, or similar high-hazard industrial environments strongly preferred.
• Direct, hands-on experience with Canadian OHS legislation across multiple provinces (Ontario OHSA expertise is essential).
• Demonstrated experience building or significantly maturing an HSE management system — not just maintaining one.
• CRSP (Canadian Registered Safety Professional) designation preferred; CHSC or equivalent considered.
• Working knowledge of ISO 45001, WHMIS 2015, TDG, and WSIB/WCB claims management.
• Comfortable working fully on-site at our Mississauga facility

Why you’ll love it at Clutch:

• Autonomy & ownership – opportunity to take full ownership of night shift parts operations
• Competitive wages and benefits
• Generous time off program
• Opportunity to work for an ambitious and fast-moving startup

Employment Type:
New, Permanent Full-Time

Compensation & Benefits:
Salary range: $120,000 - $140,000 annually plus equity incentives 

Health & dental benefits

Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named three years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

The Human Resources Generalist is a hands-on, on-site role supporting operations within our production facility. As the primary People Operations partner on the ground, this role works closely with frontline employees and leadership to address day-to-day HR needs, resolve employee challenges, and ensure the effective execution of people programs.

Operating in a fast-paced, high-growth environment, this position combines strong operational execution with developing business partnership responsibilities. The HR Generalist is a key member of the HR team, providing comprehensive support across a wide range of human resources functions.

This role serves as a primary point of contact for employees and managers on HR-related inquiries, policies, and procedures, while supporting the full employee lifecycle—from recruitment through to offboarding. The HR Generalist ensures compliance with all applicable federal and provincial employment legislation and contributes to fostering a positive, inclusive, and productive workplace culture.

What you’ll do:

• Serve as the primary HR presence on the production floor, building relationships with frontline teams and providing day-to-day guidance to leaders on employee matters, policies, and best practices
• Act as first point of contact for employee inquiries; conduct thorough and objective workplace investigations; support conflict resolution, disciplinary actions, and grievance processes
• Promote a respectful, inclusive workplace; conduct exit interviews and analyze trends to recommend improvements and mitigate organizational risk
• Manage full-cycle recruitment including postings, screening, interviews, and reference checks; prepare compliant offer letters and facilitate a smooth onboarding experience
• Maintain accurate employee records and HRIS data; process lifecycle changes (hires, terminations, transfers, promotions); support payroll coordination in collaboration with Finance
• Assist in developing and communicating HR policies; support benefits administration and compensation processes including benchmarking
• Support performance review cycles, workforce planning, and key metrics reporting (turnover, headcount, trends); identify training needs and coordinate development initiatives
• Support OHS programs and JHSC participation; assist with incident investigations and ensure compliance with applicable legislation
• Partner with the broader People Operations team to roll out engagement surveys, training programs, and process improvements that enhance the employee experience

What we’re looking for:

• 2–5 years of progressive experience in Human Resources or People Operations, ideally in fast-paced, high-growth, or operational environments
• Experience supporting hourly and frontline workforces; manufacturing or logistics experience is an asset
• Strong employee relations background, including experience conducting workplace investigations
• Hands-on experience with full-cycle recruitment and HR administration
• Familiarity with payroll coordination and HRIS systems
• Solid understanding of Canadian federal and provincial employment legislation (e.g., Employment Standards, Human Rights, Occupational Health & Safety, PIPEDA)
• Strong stakeholder management skills with high emotional intelligence and sound judgment
• Analytical mindset with the ability to interpret and present HR data
• Highly organized with the ability to manage multiple priorities in a dynamic environment

Education & Certifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• CHRP, CHRL, or CPHR designation (or actively working toward certification) is considered a strong asset

Why you’ll love it at Clutch:

• Autonomy & ownership - create your own path, and own your work
• Competitive compensation!
• Generous time off program
• Health & Dental benefits

Employment Type:

• Existing, Permanent Full-Time

Compensation & Benefits:

• Salary range: 70,000-80,000
• Benefits: Healthcare, dental, vision, prescriptions, life insurance, and dependent coverage from day 1.
• Pay decisions reflect skills, performance, market benchmarking, responsibilities, and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?
Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.
Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.
Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

We are seeking a Learning & Development professional with experience in manufacturing environments to design, implement, and scale training programs across the business. This role focuses on program architecture, content development, and Train-the-Trainer enablement, ensuring training is delivered consistently by leaders, supervisors, and subject matter experts across multiple teams, shifts, and locations. The ideal candidate excels at creating repeatable frameworks, coaching internal trainers, and driving workforce development consistency and quality.

What you’ll do:

• Design end-to-end training programs that can be deployed consistently across the organization.

• Build training frameworks for supervisors, team leads, and subject matter experts to deliver training effectively.

• Partner with operations, quality, safety, and HR teams to define training standards and deployment plans.

• Support onboarding, role-based, and ongoing skills development programs across manufacturing functions.

• Develop and implement Train-the-Trainer (TTT) programs, including trainer guides, facilitation notes, certification criteria, and evaluation tools.

• Coach internal trainers and leaders to ensure consistent delivery and learner experience.

• Develop high-quality, modular training content including presentations, work instructions, job aids, SOPs, e-learning modules, and assessments.

• Maintain training content to reflect process, equipment, and compliance changes, ensuring scalability and reusability.

• Support training deployment through Learning Management Systems (LMS) and other tracking tools.

• Define success measures for training programs and trainer effectiveness, analyzing feedback and performance data to drive continuous improvement.

What we’re looking for:

• Bachelor’s degree in Education, Instructional Design, Engineering, Operations, Human Resources, or related field, or equivalent experience.

• 3–7+ years of experience in Learning & Development, training program design, or workforce development.

• Experience designing scalable training programs and Train-the-Trainer models, preferably in manufacturing or industrial environments.

• Strong content development and instructional design skills.

• Experience rolling out training across multiple sites, shifts, or business units.

• Familiarity with Learning Management Systems (LMS), regulated manufacturing environments (safety, quality, compliance), and blended learning solutions.

It’d be great if you have:

• Experience in e-learning development or digital training tools.

• Ability to travel to support site rollouts or training programs.

• Strong presentation, communication, and project management skills.

Why you’ll love it at Clutch:

• Autonomy & ownership – opportunity to build processes, programs, and influence workforce development across the company.

• Help shape the learning and development function during a phase of rapid growth.

• Broad and direct ownership over L&D strategy and program implementation.

• Exposure to senior leadership with the opportunity to contribute to major business initiatives.

• Competitive compensation and above-market health & dental benefits.

Employment Type:
New, Permanent Full-Time

Compensation & Benefits:

• Salary range: $85,000 - $95,000 annually

• Benefits: Comprehensive healthcare, dental, vision, prescriptions, life insurance, and dependent coverage; starting from day 1.

• Pay decisions reflect skills, performance, market benchmarking, responsibilities, and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.