Role Overview

The Receptionist/Administrative Assistant (RA) has core responsibilities aligned to the office and its day-to-day function. ClearView’s RA are seen as the embodiment of the company values, they are a daily presence in the office and are an integral part of the office environment. In addition to the core responsibilities, the RAs provide some basic support to Leadership and some overflow support for the team. Professionalism in demeanor, communication, and appearance is key in this role as the first point of contact for clients and visitors. As with all ClearView employees, there is an opportunity, and expectation, that the RA will join one of our many internal initiatives to integrate themselves into the company culture, engage with employees they may not otherwise, and continue to gain new skills, experience, and knowledge.  

General office-related Receptionist responsibilities  

There are a range of responsibilities related to the Receptionist role with the most important being the daily maintenance of the office environment. Examples of these activities are: 

• Stock pantry, office supply room
• Receive and unpack supplies and ensure orderly storage of items in closets
• Take inventory (coordinated with Office Manager)
• Receive mail and packages and distribute them as necessary
• Greeting guests, logging visitors with building security, parking validation, manage sign- out and return of loaner access cards for visiting employees
• Ensure kitchen and reception areas are clean and tidy
• Assist in set up and breakdown for office events
• Answer phones
• Manage general office email inboxand direct inquiries appropriately

Basic administrative support for aligned leadership and extended leadership team members 

Each RA will have a specific set of aligned leadership and extended leadership team members. Administrative support for the aligned set of individuals is the primary priority of this role.  

• Manage travel arrangements.
• Manage and submit expenses promptly 
• Calendar and scheduling support (internal and external)
• Printing & binding support

Alignment to a core internal function (5% - 10%) 

Each RA supports one of ClearView’s internal functions. To do so effectively, attention to detail and strong Excel, Word, and PowerPoint skills are ideal. While the role will vary depending on the alignment, below are examples of the types of activities an RA may expect to engage in: 

• Support data entry associated with new employees (e.g., HR alignment)
• Assist with project documentation or document tracking (e.g., Finance alignment)
• Track marketing conference outreach and downstream leads (e.g., Marketing alignment)
• Support event planning (e.g., Team Building alignment)
• Schedule interviews, book travel, submit candidate expenses for reimbursement (e.g., TA alignment)
• New hire training scheduling and coordination (e.g., Learning & Development alignment)

Requirements

The successful candidate must have the following skills and experience: 

• 1+ years of experience in an office environment
• Professional written and oral communication skills
• Technological literacy (Microsoft Office Suite)
• Strong attention to detail 
• Ability to lift up to 50 pounds

In addition, an outstanding Receptionist/administrative assistant candidate will also have: 

• Ability to be in the San Francisco office 5 days per week (required)
• Previous experience in a receptionist or administrative role
• Ability to multi-task and prioritize
• Comfort with rolling up sleeves regardless of the task
• Desire to connect with people and develop relationships
• Alignment with ClearView’s values (Who We Are - Clearview | Clearview (clearviewhcp.com))
• Familiarity with Concur and Salesforce is a plus

The first-year base salary for this position is $65,000.

In addition to the base salary, you will be eligible for an annual discretionary performance bonus, and a comprehensive benefits package.