CIQ OVERVIEW
CIQ builds the enterprise infrastructure that powers the world's most demanding workloads. From the operating system layer through AI infrastructure, high-performance computing, and cloud-native orchestration, CIQ delivers the speed, security, scalability, and sovereignty that major enterprises, government agencies, and research institutions depend on.
CIQ is the founding support and services partner of Rocky Linux and the developer of the RLC Pro family of Enterprise Linux distributions, Fuzzball workload orchestration, Warewulf Pro cluster provisioning, and Ascender Pro automation. Our customers include some of the largest and most technically sophisticated organizations in the world, working across HPC, AI/ML, defense, and regulated industries.
We are a company of builders, operators, and open source practitioners. If you want to do work that matters, at a company that is genuinely changing how enterprise infrastructure gets built and run, we want to talk.
POSITION SUMMARY
As a Linux Sales Engineer, you will showcase excellent communication and client management skills. You will be responsible for analyzing client organizations’ systems to identify weaknesses and risks, proactively delivering clear, easy-to-understand assessments, and providing tangible solutions to mitigate those risks. You will also be expected to confidently defend your assessments when required.
You will also be part of the deal team, facilitating the sales process to a win-win conclusion. To be successful in this role, you must be articulate and able to speak to people of importance at the highest levels with respect and with quiet confidence. You will bring a strong understanding of confidentiality, maintain a high level of professionalism in conduct and appearance, and present yourself well with excellent communication skills and strong technical knowledge. You will report to the Regional Head of the Middle East and will work with other US-based departments as needed to maximize success. Travel within the region will be required from time to time.
Additional responsibilities include, but are not limited to:
- Organize regular client meetings to discuss their requirements.
- Assist in troubleshooting and incident resolution in enterprise environments.
- Ability to create architecture solutions that make sense and create value for clients.
- Participate in project meetings and discussions to capture key decisions, action items, and project progress, and translate these into relevant documentation.
- Stay up to date on new internal features and product launches.
- Monitor and report on sales performance analytics.
- Recommend innovative ideas to optimize sales and improve customer user experience.
- Move with market trends and competitive landscape to promote thought leadership within the organization.
- Targeting new prospects and converting them into clients.
- Ability to provide SOW’s and POC’s in a clear, written, and accurate format.
- Confidence to conduct training on-site at client organizations.
NEEDED TO SUCCEED
Successful candidates will have:
- Results-driven with a strong analytical mindset and commercial understanding.
- The ability to prioritize competing priorities and projects.
- Great problem-solving, organizational, and project management skills.
- Excellent written and verbal communication skills.
- Interest in open-source software, including operating systems, cloud infrastructure, on-prem servers, or a hybrid environment, as well as knowledge in high-performance computing, including automation and orchestration solutions.
- Understanding and respect for UAE business etiquette
- A friendly, collaborative, humble, honest, and always striving-to-be-better attitude.
- Possess a deep understanding of the architecture, design, and implementation of multi-tiered client/server applications.
- Focus and pre-sales experience are most preferred.
EDUCATION AND EXPERIENCE
- 10+ years of experience in Enterprise Linux, combined with pre-sales.
- Demonstrated experience working in a remote team or collaborative environment.
- A background in software, tech, or a related industry is preferred.