Purpose of Position

• The Engineering Manager, Digital Commerce Product will be responsible for leading the technical planning, delivery management, and engineering coordination of the next generation CASETiFY’s customer-facing digital commerce products. The incumbent will work closely with product, design, business stakeholders, internal technology teams, and external vendors to define the development roadmap, drive execution priorities, and ensure high-quality and scalable solutions that support business growth.
• The incumbent is expected to bring strong hands-on development experience in customer-facing products, particularly eCommerce platforms, mini-programs, and mobile applications, together with solid engineering management capabilities to align technical direction, architecture, delivery approach, and operational readiness in a fast-paced and dynamic environment.

Job Description

• Lead the engineering planning and delivery management for digital commerce products, including eCommerce platforms, mini-programs, mobile applications, and other customer-facing digital experiences,
• Work closely with product, design, business, and technology stakeholders to define the technology roadmap, delivery priorities, architecture direction, and implementation plans aligned with business objectives,
• Act as the key engineering counterpart in managing external vendors and development partners, ensuring clear scope, strong communication, delivery quality, and technical alignment with CASETiFY standards,
• Collaborate with internal teams across platform, architecture, infrastructure, security, QA, data, and operations to ensure integrated and scalable solution delivery,
• Translate product roadmap and business requirements into structured engineering plans, solution designs, technical requirements, and delivery milestones,
• Provide hands-on technical leadership and guidance across web, mini-program, and mobile app ecosystems, supporting both new feature delivery and continuous platform improvement,
• Ensure solutions are designed and delivered with strong focus on scalability, maintainability, security, performance, and customer experience,
• Review technical approaches, development practices, code quality, testing coverage, and release readiness to maintain strong engineering standards,
• Support integration planning across digital commerce ecosystems including CMS, payment, CRM, OMS, loyalty, marketing tools, analytics, and other enterprise platforms,
• Identify technical risks, dependencies, bottlenecks, and resource constraints early, and drive timely mitigation and resolution,
• Monitor delivery progress, production quality, and post-launch performance, and work with relevant teams on optimization and technical debt management,
• Foster a culture of ownership, collaboration, structured execution, and continuous improvement across both internal and vendor teams.

Requirements

• Strong hands-on software development experience with proven track record in customer-facing digital products
• Practical experience in developing and delivering eCommerce platforms, mini-programs, and mobile applications, with good understanding of digital customer journeys
• Solid experience in engineering management, technical delivery leadership, or solution delivery coordination in fast-paced digital product environments
• Experience in managing external vendors or development partners, including scope management, technical alignment, quality control, and delivery governance
• Strong understanding of modern software engineering practices including system design, API integration, testing, debugging, release management, and secure development
• Good knowledge of digital commerce ecosystems including storefront, product catalog, cart, checkout, payment, promotions, customer account, and post-purchase journeys
• Experience working across cross-functional teams including product, design, QA, infrastructure, security, data, and business stakeholders
• Strong ability to define technical roadmap and delivery direction while balancing business priorities, technical feasibility, quality, and speed
• Strong stakeholder management and communication skills, with the ability to work effectively across internal teams and external partners
• Known for promoting engineering best practices, structured execution, collaboration, and ownership
• At least 7-10 years of relevant working experience in software engineering, digital product development, or related roles, with prior leadership experience preferred
• Experience in eCommerce, retail, omnichannel, or other consumer-facing digital businesses is highly preferred
• Familiarity with mini-program ecosystems, app release processes, and digital commerce platform integrations is a strong plus
• Experience in multicultural and fast-paced environments is preferred
• Happy to work in a buzzing multicultural environment
• Proficient in spoken and written Chinese and English

Purpose of Position

• CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.
• The role will be responsible for e-commerce project management, track project deliverable and prepare reports as well as to manage new features implementation.

Job Description

• Lead the end‑to‑end strategy and roadmap for the e‑commerce platform across web and app, ensuring a seamless, high‑performing customer journey.
• Act as the primary owner of conversion rate optimisation, driving a structured experimentation agenda to maximise commercial outcomes across markets.
• Govern and evolve the e‑commerce technology stack and data capabilities to support scalable, secure, and future‑ready digital commerce.
• Define and champion a personalisation vision that leverages data and AI to enhance relevance, uplift basket size, and increase customer lifetime value.
• Provide cross‑functional leadership, aligning Engineering, UX, CRM, Data, Performance Marketing, and Commercial teams around clear priorities and trade‑offs.
• Translate business and commercial strategies into actionable platform initiatives, balancing short‑term performance gains with long‑term strategic investments.
• Establish and uphold high standards for product excellence, analytics, and experimentation within the DTC organisation.
• Mentor and develop junior product and analytics talent, building overall capability in digital product management and CRO.

Requirement

• 5–8 years in product management, with at least 3 years in DTC e‑commerce (ideally fashion, tech accessories, or lifestyle products).
• Hands‑on ownership of CRO, including planning, running, and analysing A/B tests and being able to clearly explain the results and learnings.
• Strong understanding of the full online shopping journey (product page, cart, checkout, post‑purchase) and how changes at each step affect performance.
• Comfortable working with analytics tools (e.g. GA4, Amplitude) and basic data/SQL, or partnering closely with analysts to get the right insights.
• Proven ability to influence and align cross‑functional teams (engineering, design, marketing, commercial) without formal authority, across multiple markets.
• Bonus experience in personalisation, mobile app and web UX, major commerce platforms, CRM integration, APAC market behaviours, and AI/ML tools for smarter e‑commerce.
• Happy to work in a buzzing multicultural environment.
• Proficient in spoken and written Chinese and English.

Purpose of Position

• CASETiFY is seeking an Accounting Clerk experienced in managing our liquidity and vendor ecosystem with precision, ensuring seamless global settlements.

Job Description

• Manage daily fund transactions (expense reimbursements, supplier payments, customer receipts), bank account administration, account opening/closing, bank reconciliations, and fund pooling.
• Proficient in domestic and international settlement processes; handle foreign exchange receipts and payments, monitor bank inflows and outflows, complete daily fund closing, and promptly report and resolve exceptions.
• Collect, compile, analyze, and report weekly cash positions, fund plans, and other financial information as required.
• Assist in developing cross-border cash pools and implementing overseas financing projects and ongoing management.
• Execute idle cash investment plans, liaise with banks, complete product subscriptions, redemptions, and yield tracking.
• Perform foreign exchange reporting in compliance with SAFE regulations.
• Support the team in filing accounting vouchers, expense documents, tax records, and other financial materials.
• Undertake other duties assigned by superiors.

Requirement

• Bachelor’s Degree or Diploma Holder in Accounting, Business, or related disciplines.
• 1+ year of hands-on experience in various accounting functions, including general bookkeeping and managing Accounts Receivable and Payable.
• Comfortable with written communication in both English and Cantonese.
• Good computer knowledge, including Microsoft Office, Google Workspace, and Chinese Word Processing.
• Demonstrated sense of responsibility, self-motivation, and a proactive attitude.
• A strong team player with meticulous attention to detail.
• Ability to work independently, manage multiple tasks simultaneously, and consistently meet tight deadlines.

Purpose of Position

• CASETiFY is seeking an Accounting Clerk experienced in managing our liquidity and vendor ecosystem with precision, ensuring seamless global settlements.

Job Description

• Establish and maintain supplier and customer reports, monitor AR and AP balances, and provide real-time financial information.
• Review expense claims and reimbursements for compliance, appropriateness of categories and amounts, and validity of supporting documents.
• Manage end-to-end accounts receivable process, including contract review, customer reconciliation, invoicing, and cash application to ensure accuracy, timeliness, and compliance.
• Oversee supplier file management, AP reconciliation, payment terms, invoice verification, and processing of payment requests in line with contracts and company policies.
• Coordinate with suppliers and customers on invoices and reconciliations, resolve outstanding issues, and support business operations.
• Perform regular AP aging analysis, identify abnormal items, and ensure completeness of liability records.
• File and archive supplier, customer, and daily reimbursement documents properly.
• Assist in inventory counts and audit support to maintain compliant and accurate financial records.
• Handle end-to-end export customs declarations: collect order information, apply and write off numbers on third-party platforms, submit via Customs Single Window, provide documentation to brokers/forwarders, track progress, and resolve corrections for smooth cargo clearance.
• Organize and reconcile complete customs documents for three-way matching and closed-loop management; maintain systematic filing with consistent time sequencing.
• Follow rotation schedules, complete daily handovers and Customs Declaration Handover Log, and remain available outside working hours for urgent matters.
• Confirm cargo and loading details with business teams, submit timely VAT Refund filings, liaise with customs/brokers/platforms to resolve issues, and support foreign exchange settlement.
• Maintain the Export Customs Declaration Ledger, submit weekly reports to the Finance Manager, monitor policy changes, propose improvements, resolve inspections/mismatches/disputes, and build strong relationships with customs authorities.
• Complete other relevant tasks assigned by management.

Requirement

• Bachelor’s Degree or Diploma Holder in Accounting, Business or related disciplines.
• 1+ year of hands-on experience in various accounting functions, including general bookkeeping and managing Accounts Receivable and Payable.
• Comfortable with written communication in both English and Cantonese.
• Good computer knowledge, including Microsoft Office, Google Workspace and Chinese Word Processing.
• Demonstrated sense of responsibility, self-motivation, and a proactive attitude.
• A strong team player with meticulous attention to detail.
• Ability to work independently, manage multiple tasks simultaneously, and consistently meet tight deadlines.

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

• CASETiFY is seeking a data-savvy Global Influencer Marketing Manager to spearhead our creator partnerships worldwide. This role combines deep cultural fluency in Western markets with strong analytical capabilities to drive full-funnel influencer marketing initiatives.
• The ideal candidate will be operationally excellent with the ability to lead and scale our UGC and gifting programs globally. This role is high-volume and process-heavy, requiring strong operational rigor, speed, and systems management to execute creator partnerships at scale. They thrive in fast-paced environments, can build and optimize workflows for efficiency, and have experience managing agency/vendor relationships alongside in-house execution. While the initial focus is on UGC and gifting operations, the role may expand in scope as the influencer marketing function grows.

Job Description

• Lead global influencer strategy with particular emphasis on US market trends and Western pop culture movements
• Lead and mentor a team of influencer marketing professionals, fostering an environment of growth, collaboration, and excellence in execution
• Stay ahead of creator economy trends, platform shifts, and cultural moments relevant to Western markets
• Own influencer marketing budget allocation and ROI measurement across markets
• Establish standardized processes and best practices for influencer partnerships across all regions
• Partner with the Data Analytics team to develop and implement comprehensive full-funnel measurement frameworks
• Build attribution models to understand influencer impact across the customer journey
• Identify and cultivate relationships with ideal influencer partners, ensuring authentic content delivery that enhances the brand's presence
• Oversee high-impact partnerships with top-tier influencers and media networks, including contract negotiations and performance optimization
• Partner with cross-functional teams (Product Marketing, Creative, Social Media) on integrated campaigns
• Provide regular reporting on campaign performance, ROI, and EMV to stakeholders
• Build systems to maintain strong relationships with existing influencers and agencies
  
  

Requirement

• 6+ years of experience specifically in influencer marketing/creator partnerships (agency or in-house)
• Bachelor's Degree in Marketing, Communications, or related field
• Proven track record of building and managing high-performing influencer marketing teams
• Proven track record managing high-volume, process-heavy programs (UGC, gifting, seeding, etc.)
• Strong operational and project management skills with the ability to build scalable systems
• Experience managing agencies, vendors, cross-functional collaboration, and stakeholder management
• Data-driven mindset with the ability to track, measure, and optimize program performance
• Strong communication skills and ability to work cross-functionally, with excellent organizational skills and attention to detail
• Ability to thrive in a fast-paced environment with multiple deadlines and competing priorities
• Excellent grasp of Gen Alpha, Gen Z, and Millennial consumer behavior in Western markets

Purpose of Position

• CASETiFY is seeking a Senior Taxation Officer in our Shenzhen Finance hub. You will be the cornerstone of our regional tax compliance and financial efficiency. We are looking for a meticulous, data-driven professional to manage our export tax rebate processes and safeguard our preferential tax status. 

Job Description

• Handle accounting, filing, and management of core taxes (corporate income tax, VAT, and VAT Refund) to ensure true, accurate, and complete declarations.
• Interpret preferential tax policies, maintain tax auxiliary ledgers and annual records, preserve high-tech enterprise and Qianhai preferential status, apply for incentives, and ensure full implementation of applicable policies.
• Respond to tax bureau inquiries and inspections; lead audit responses, mitigate risks, and limit any additional tax or penalties while safeguarding corporate reputation and business continuity.
• Understand business operations in depth, conduct regular tax risk assessments, propose rectification plans, and drive implementation.
• Stay current on national and local tax regulations, provide tax advisory and planning for operations, and contribute strategic input to business decisions and investments.
• Manage end-to-end export customs declarations: collect order details from business teams, handle platform applications and write-offs, submit via Customs Single Window, supply full documentation to brokers/forwarders, track progress, and resolve corrections for smooth clearance.
• Organize and reconcile complete customs documents (contracts, delivery notes, invoices, bills of lading, bank slips, etc.) for three-way matching and closed-loop management; maintain structured filing with consistent logical timelines.
• Implement job rotation, prepare rosters, complete daily handovers and Customs Declaration Handover Log, and remain reachable outside working hours for urgent declaration matters.
• Align shipping and loading schedules with business teams, submit timely VAT Refund filings, coordinate with platforms, customs, and brokers to resolve issues, and support foreign exchange settlement write-offs.
• Maintain the Export Customs Declaration Ledger, submit weekly reports to the Finance Manager, monitor new customs and VAT Refund policies, analyze impacts, and propose process improvements.
• Resolve declaration exceptions (inspections, document discrepancies, HS code challenges); conduct self-inspections, support on-site audits, and build strong relationships with tax and customs authorities.
• Complete other duties assigned by superiors.

Requirement

• Bachelor’s Degree or Diploma Holder in Accounting, Business or related disciplines.
• 3+ years of related working experience. Experience within the E-commerce or Retail sectors is a definite advantage.
• Proficiency in accounting software is required; familiarity with NetSuite is a plus.
• Strong written and verbal communication skills in both English and Cantonese.
• Excellent communication and interpersonal abilities.
• Demonstrated sense of responsibility, self-motivation, and a proactive attitude.
• A strong team player with meticulous attention to detail.
• Ability to work independently, manage multiple tasks simultaneously, and consistently meet tight deadlines.

Purpose of Position

• CASETiFY is seeking an Assistant Finance Manager in our Shenzhen Finance hub. You will be managing full-set accounts and intricate production costs for our HQ and logistic hubs.

Job Description

• Manage end-to-end general ledger accounting, prepare journal vouchers and financial statements to ensure accurate, authentic, and compliant books.
• Handle document workflows across business and financial systems; reconcile order data monthly, perform cost accounting, and period-end closing to deliver timely and accurate reporting.
• Prepare monthly management reports, verify cost and inventory data, analyze variances, identify issues, and propose actionable improvements.
• Support budget management, financial analysis, and forecasting; liaise with branch offices, ensure regulatory compliance, and maintain strong cross-functional communication.
• Provide business and operational insights to management; identify issues, recommend solutions, and deliver decision support to achieve strategic targets.
• Participate in annual budget formulation, monitor execution, flag deviations, and recommend corrective actions.
• Oversee daily financial receipts and payments, control costs and expenses, analyze departmental spending, and implement measures to improve profitability.
• Assist in optimizing cost and inventory processes, including regular counts to ensure book-physical consistency.
• Support accounting process improvements, financial digitalization, and the establishment of a standardized framework while continuously refining policies and workflows to ensure full compliance.
• Coordinate external audits, government filings, high-tech enterprise qualification, and subsidy applications; prepare materials and follow through to completion.
• Liaise with business departments to explain financial data, provide timely support and handle ad-hoc assignments.

Requirement

• Bachelor’s Degree or Diploma Holder in Accounting, Business, or related disciplines.
• 5+ years of related working experience. Experience within the E-commerce or Retail sectors is a definite advantage.
• Proficiency in accounting software is required; familiarity with NetSuite is a plus.
• Strong written and verbal communication skills in both English and Cantonese.
• Excellent communication and interpersonal abilities.
• Demonstrated sense of responsibility, self-motivation, and a proactive attitude.
• A strong team player with meticulous attention to detail.
• Ability to work independently, manage multiple tasks simultaneously, and consistently meet tight deadlines.

Purpose of Position

• The Director, Operations and Cyber Security will be responsible for leading the strategy, governance, and execution of enterprise technology operations, infrastructure stability, cyber security, and service resilience across the organization. The incumbent will ensure that all technology platforms, operational processes, and security controls are scalable, reliable, compliant, and aligned with business growth objectives.
• The incumbent will collaborate closely with business stakeholders, product, engineering, legal, compliance, and external partners to establish a strong operational foundation, protect enterprise assets, and continuously enhance service quality, cyber resilience, and incident readiness in a fast-paced and dynamic environment.

Job Description

• Lead and oversee enterprise technology operations, infrastructure, service management, cyber security, and operational support functions to ensure stable, secure, and efficient business operations.
• Define and drive the operations and cyber security strategy, roadmap, governance model, and operating standards in alignment with business priorities and risk appetite.
• Ensure high availability, performance, resilience, and recoverability of all in-house and third-party platforms supporting eCommerce, retail, corporate systems, customer operations, and internal business functions.
• Establish and enforce best practices for IT operations, cyber security, access control, vulnerability management, data protection, system monitoring, backup, disaster recovery, and incident response.
• Build and maintain a strong security and compliance framework covering infrastructure, applications, endpoints, identities, vendors, and employee security awareness.
• Lead the governance and continuous improvement of operational processes including service request management, incident management, problem management, change management, release readiness, and escalation management.
• Partner with engineering and product teams to ensure operational readiness, security-by-design, and supportability are embedded into the technology delivery lifecycle.
• Oversee cyber risk identification, threat detection, vulnerability remediation, and security incident response, while ensuring timely communication, resolution, and post-incident review.
• Liaise with all business units to ensure operational requirements, resilience expectations, and security needs are understood, prioritized, and delivered effectively.
• Manage internal teams and external vendors/service providers to ensure service quality, cost efficiency, and compliance with agreed service levels and security standards.
• Drive business continuity and disaster recovery planning, testing, and improvement to minimize operational disruption and strengthen organizational resilience.
• Provide leadership, mentoring, and capability building for operations and security teams, fostering a culture of ownership, discipline, collaboration, and continuous improvement.

Requirements

• Strong hands-on leadership experience in technology operations, infrastructure, service management, and cyber security.
• Proven track record of leading operations and security functions for large-scale digital, eCommerce, or consumer-facing businesses.
• Deep knowledge of IT operations, cloud and on-prem infrastructure, network security, endpoint security, IAM, vulnerability management, backup, and disaster recovery.
• Strong experience in designing and implementing operational governance, service management processes, and cyber security controls in fast-paced environments.
• Experience in leading major incident management, crisis response, root cause analysis, and remediation programs.
• Strong understanding of security frameworks, policies, standards, and compliance practices, including risk management and audit readiness.
• Excellent stakeholder management with the ability to work across technology, business, legal, compliance, and external partners.
• Successfully delivered business results with a mix of in-house teams and external service providers or managed service partners.
• Built, led, and developed high-performing operations and/or security teams.
• Known for promoting best practices, governance discipline, and a strong culture of accountability and continuous improvement.
• At least 8 years of relevant working experience in technology operations, infrastructure, cyber security, or related leadership roles, with a proven track record in enterprise-scale environments.
• Strong analytical, problem-solving, decision-making, and communication skills.
• Previous experience in eCommerce, retail, omnichannel, or other high-transaction environments is highly preferred.
• Happy to work in a buzzing multicultural environment.
• Professional certifications such as CISSP, CISM, CISA, ITIL, ISO 27001, or relevant cloud/security certifications are a plus.
• Proficient in spoken and written Chinese and English.

Purpose of Position

• The Head of AI Innovation will be responsible for driving the exploration, development, and adoption of AI capabilities across the organization, with strong focus on large language models, data science, machine learning, and applied algorithms to solve real business problems. The incumbent will identify high-value AI opportunities, lead technical experimentation, and translate innovation into scalable enterprise solutions that enhance productivity, customer experience, and decision-making.
• The incumbent will collaborate closely with business stakeholders, product, engineering, data, security, and external partners to shape the AI roadmap, establish practical use cases, and build a strong foundation for responsible, scalable, and business-aligned AI innovation in a fast-paced and dynamic environment.

Job Description

• Lead the AI innovation strategy, roadmap, and execution across the organization, identifying high-impact opportunities where AI, machine learning, and advanced analytics can create measurable business value.
• Drive the research, evaluation, prototyping, and scaling of AI solutions with strong focus on LLMs, data science, and algorithmic approaches for both internal productivity and customer-facing use cases.
• Partner with business leaders and cross-functional teams to define problem statements, assess feasibility, prioritize use cases, and convert opportunities into executable AI initiatives.
• Provide strong technical leadership in model selection, prompt engineering, retrieval-augmented generation, fine-tuning approaches, evaluation methodology, and AI solution architecture.
• Lead the design and implementation of AI and data science solutions including forecasting, recommendation, personalization, search relevance, classification, anomaly detection, and optimization use cases.
• Work closely with data, engineering, and platform teams to ensure AI solutions are production-ready, secure, scalable, maintainable, and integrated into enterprise systems and workflows.
• Establish standards and best practices for experimentation, model evaluation, benchmarking, monitoring, governance, and continuous improvement across AI initiatives.
• Ensure responsible AI adoption by partnering with security and technology leadership on data privacy, access control, model risk awareness, and policy alignment.
• Evaluate and manage external vendors, technology partners, and emerging tools where relevant to accelerate innovation and delivery outcomes,
• Build, mentor, and lead a high-performing AI innovation team, fostering a culture of experimentation, technical excellence, business understanding, and continuous learning.
• Communicate AI strategy, use case value, and technical direction clearly to both technical and non-technical stakeholders, including senior leadership.
• Elevate CASETiFY’s AI capabilities and employer branding to attract top talents in AI, data science, and advanced engineering.

Requirements

• Strong hands-on experience in LLMs, machine learning, data science, and algorithm development, with practical experience in building business-focused AI solutions.
• Solid technical expertise in generative AI, prompt engineering, retrieval-augmented generation, fine-tuning approaches, and model evaluation for enterprise use cases.
• Strong foundation in statistics, machine learning methods, predictive analytics, and data-driven problem solving.
• Strong algorithmic thinking with experience in designing analytical, optimization, or decision-support solutions for real business scenarios.
• Experience in developing end-to-end AI or data science solutions from ideation, experimentation, and validation through to deployment and business adoption.
• Strong understanding of data pipelines, model lifecycle, experimentation frameworks, MLOps practices, and integration with enterprise applications and workflows.
• Hands-on coding proficiency in Python and familiarity with common AI, machine learning, and data science frameworks and tools.
• Ability to balance innovation with practicality, and translate technical possibilities into scalable business value.
• Excellent stakeholder management with strong business acumen and the ability to work across multiple business units and technology functions.
• Experience in leading or mentoring technical teams including AI engineers, data scientists, machine learning engineers, or related talent.
• Strong communication and presentation skills, with the ability to explain complex AI concepts to technical and non-technical audiences.
• Known for promoting best practices, technical rigor, and responsible innovation.
• At least 8 years of relevant working experience in AI, data science, machine learning, advanced analytics, or related technology roles, with leadership experience preferred.
• Previous experience in eCommerce, retail, customer experience, digital products, or operational analytics is highly preferred.
• Experience with cloud AI platforms, modern data ecosystems, and model deployment frameworks is preferred.
• Proficient in spoken and written Chinese and English.

Purpose of Position

• The Digital Commerce Products Director will need to be a visionary and creative thinker who will manage and be responsible for the delivery and execution as well as introduce new innovative solutions to cope with the business needs. The incumbent will collaborate with business development, compliance, and technology teams as well as directly engage with different parties to research and advance innovative product solutions from concept to development.
• This will require both in-depth end user knowledge and familiarity with Digital asset custody, as well as a deep appreciation and understanding of the next generation technologies and foundational steps of digital initiatives.

Job Description

• Deliver best-in-class e-commerce and omnichannel experience while increasing our speed on experiments and execution.
• Oversee all in-house and third-party software systems from e-commerce to production to all growth initiatives.
• This is not a day-to-day hands-on development role but we expect the incumbent to be highly technical, e.g., system architecture, code review, and debugging live systems.
• Liaise with all business units to ensure all system requirements are captured and all technical blockages are resolved in a timely fashion.
• Establish and enforce best engineering practices to ensure quality codebase, smooth scaling, site reliability, and system security.
• Build, mentor, and lead a top-performing engineering team: leading by examples and continuous improvement on the team’s soft and hard skills.
• Take ownership of the vision/strategies of software product while formulating business models backed by analysis of competitive landscape including but not limited to ERP system, NFT projects, Product feeds management system, Business Intelligence, Data automations, Influencer management system (IRM), Marketing automation system, Custom apps, etc.
• Define product roadmap, drive backlog prioritization and implementation.
• Initiate and drive product enhancement strategies to improve customer experience based on user feedback and requirements.
• Strong knowledge of digital custodian technologies and the pro/cons associated with them to ensure the product meets the highest security standards.
• Generates and validates new product ideas based on market research and engagement with Technology , Business teams and clients as appropriate.
• Elevate Casetify’s employer branding to attract digital talents.

Requirements

• Hands-on engineering leadership.
• Led team responsible for large scale eCommerce business over hundred millions of US dollars.
• Excellent stakeholder management with strong product mindset and business acumen.
• Successfully delivered business result with a mix of in-house team and external agencies.
• Built and led engineering team from scratch.
• Known for promoting best practices at work.
• At least 5 years of working experience in engineering leadership/ product management role with a proven track record of managing end to end software product lifecycle from strategy to evaluation.
• Experience in building and driving innovative products, including management, from ideation through to design and development.
• Excellent presentation, communications and influencing skills.
• Proven ability to build relationships with internal and external partners and stakeholders.
• Entrepreneurial attitude, with experience in fintech or fast-paced corporate environments a plus.
• Have a good experience in working across business units in the course of the product roadmap and gather business requirements and translate them into technical specifications for the development team.
• Solid experience in developing product roadmap and associated backlogs.
• Previous experience for B2B software products or E-commerce is a plus.
• Happy to work in a buzzing multicultural environment.
• Proficient in spoken and written Chinese and English.

Purpose of Position

• The Senior Product Manager, Supply Chain Management will be responsible for driving the product strategy, roadmap, and execution of supply chain technology solutions that support planning, inventory, fulfillment, logistics, and operational excellence across the organization. The incumbent will work closely with business, operations, engineering, data, and external partners to deliver scalable and impactful product capabilities that improve efficiency, visibility, and decision-making.
• The incumbent is expected to bring strong domain knowledge in supply chain management together with practical experience in AI, data science, and advanced analytics to identify high-value opportunities, optimize workflows, and introduce innovative product capabilities that enhance forecasting, exception management, productivity, and business performance.

Job Description

• Define and drive the product vision, roadmap, and backlog for supply chain management products and capabilities, covering areas such as demand planning, inventory management, replenishment, order orchestration, fulfillment, warehousing, logistics, and supply chain visibility.
• Partner closely with business stakeholders, supply chain operations, planning, sourcing, logistics, customer service, and technology teams to gather requirements, define priorities, and translate business needs into scalable product solutions and technical specifications.
• Lead end-to-end product lifecycle management from discovery and business case development through solution design, delivery, testing, rollout, adoption, and continuous improvement.
• Identify pain points and improvement opportunities across supply chain workflows, and develop product enhancements that improve service level, inventory health, speed, cost efficiency, operational control, and customer experience.
• Drive AI-enabled product initiatives in the SCM domain, including demand forecasting, replenishment optimization, allocation logic, anomaly detection, exception management, intelligent recommendations, and LLM-based productivity or decision-support use cases.
• Work closely with engineering, architecture, data, and analytics teams to ensure SCM products and AI capabilities are scalable, reliable, secure, and well integrated with enterprise platforms such as ERP, OMS, WMS, TMS, and reporting solutions.
• Collaborate with data science and analytics teams to define use cases, evaluation methodologies, performance measures, and measurable business outcomes for AI and algorithm-driven product capabilities.
• Develop strong product requirements, user stories, process flows, KPI definitions, and success metrics to ensure clarity of scope, strong alignment, and measurable delivery outcomes.
• Prioritize product backlog based on business impact, operational urgency, feasibility, technical dependencies, and resource availability, while balancing short-term fixes with long-term platform value.
• Monitor product performance through data, operational metrics, and user feedback, and continuously refine solutions to improve adoption, process efficiency, and business value.
• Support change management and user adoption by working with stakeholders on rollout planning, training, communications, process redesign, and operating model alignment.
• Contribute to building a strong product culture through structured thinking, collaboration, user-centric design, and data-driven decision-making.

Requirements

• Strong product management experience with proven track record in supply chain management, operations technology, or enterprise platforms supporting supply chain workflows.
• Solid understanding of supply chain processes including demand planning, inventory management, order fulfillment, warehousing, logistics, and exception handling.
• Experience in managing digital products or platforms in SCM-related domains such as ERP, OMS, WMS, TMS, planning systems, or related operational systems.
• Practical experience with AI, data science, machine learning, or algorithm-driven solutions, especially in business use cases such as forecasting, optimization, recommendation, anomaly detection, or intelligent workflow automation.
• Good understanding of how AI and LLM technologies can be applied to supply chain use cases, including decision support, knowledge access, workflow productivity, and operational insights.
• Strong analytical and problem-solving skills with the ability to translate complex operational challenges into structured product solutions.
• Experience in defining product roadmap, writing business requirements, managing backlog, and working closely with engineering and data teams in agile delivery environments.
• Strong stakeholder management with the ability to work effectively across operations, planning, logistics, sourcing, customer service, technology, and leadership teams.
• Able to balance strategic thinking with hands-on execution and detail management.
• Strong communication and presentation skills with the ability to explain product concepts and technical ideas clearly to both technical and non-technical stakeholders.
• Known for promoting structured product thinking, user-centric design, and data-driven decision-making.
• At least 6-8 years of relevant working experience in product management, supply chain technology, or related digital transformation roles.
• Experience in eCommerce, retail, omnichannel, or fast-paced consumer business environments is highly preferred.
• Experience working with cross-functional teams in multicultural environments is a plus.
• Bachelor’s degree in business, Supply Chain, Engineering, Computer Science, Data Science, or related disciplines; advanced degree is a plus.
• Proficient in spoken and written Chinese and English.

Purpose of Position

• CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories.. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. 

Job Description

• Responsible for overall project and product management to ensure projects are delivered on-time and per scope to achieve business goals.
• Orchestrate both internal resources and 3rd-party vendors to ensure the smooth delivery of projects.
• Manage project dependencies, changes, and risks across multiple work streams for system implementation projects.
• Ensure project deliverables are well-qualified and tested according to the project objectives and requirements.
• Be knowledgeable in the digital products that the projects this role manages.
• Engage with and build strong relationships with key stakeholders.
• Work closely with the Digital Products Director to manage project priorities & executions in digital transformation.

Requirement

• University degree or above in Information Technology or Business Management.
• 8+ years of project management experience in system deployment projects, ideally related to digital transformation.
• Proven success in software or digital solutions deployments.
• Experience in managing with 3rd party vendor.
• Ability to foster and build relationships, engage and influence others.
• Adaptable when dealing with changes with a strong awareness of business goals.
• Experience in deploying ERP, CRM, Mobile App, or RPA will be an advantage.
• Certification in Project Management will be an advantage.
• Great communication & presentation skills in English & Chinese.

Purpose of Position

• The Senior Engineer, DevOps, Infrastructure Operations and AIOps will be responsible for the design, implementation, enhancement, and support of the company’s cloud and infrastructure platforms, deployment pipelines, operational tooling, and service reliability capabilities. The incumbent will work closely with engineering, product, security, and business teams to ensure that technology platforms are stable, scalable, secure, and efficient in supporting business growth.
• The incumbent is expected to bring strong hands-on experience in DevOps, infrastructure operations, automation, and production support, together with practical exposure to AIOps capabilities that improve monitoring, incident detection, alerting, troubleshooting, and operational efficiency in a fast-paced and dynamic environment.

Job Description

• Design, build, maintain, and optimize infrastructure platforms, DevOps pipelines, and operational tooling to support reliable and scalable technology delivery.
• Manage and enhance cloud and on-premise infrastructure environments, including compute, storage, network, access control, backup, disaster recovery, and related platform services.
• Build and improve CI/CD pipelines, release automation, environment provisioning, and infrastructure-as-code capabilities to strengthen delivery speed, consistency, and quality.
• Work closely with application engineering teams to ensure solutions are deployable, observable, secure, and operationally supportable across development, testing, and production environments.
• Support production operations, service monitoring, incident response, root cause analysis, problem remediation, and continuous service improvement.
• Implement and maintain observability capabilities including logging, metrics, tracing, dashboards, and alerting to improve system visibility and operational responsiveness.
• Drive automation initiatives across infrastructure operations, deployment, configuration management, patching, capacity management, and operational workflows.
• Contribute to AIOps use cases including intelligent alert correlation, anomaly detection, predictive monitoring, incident triage support, operational insights, and workflow automation to improve efficiency and reduce manual effort.
• Collaborate with security teams to ensure infrastructure and DevOps practices align with security, compliance, vulnerability management, and access governance requirements.
• Support system resilience through backup, recovery planning, failover readiness, and disaster recovery testing.
• Work with third-party vendors and service providers where required to maintain service quality, issue resolution, and platform stability.
• Document infrastructure standards, runbooks, procedures, and best practices to strengthen team knowledge sharing and operational consistency.

Requirements

• Strong hands-on engineering experience in DevOps, infrastructure operations, site reliability, or platform engineering roles.
• Good understanding of cloud infrastructure, network fundamentals, system administration, environment management, backup and recovery, and operational support practices.
• Solid experience with CI/CD, infrastructure as code, configuration management, scripting, automation, and deployment tooling.
• Experience in production support, incident management, troubleshooting, root cause analysis, and operational improvement in business-critical environments.
• Strong understanding of observability and monitoring practices including logs, metrics, tracing, dashboards, and alerting.
• Practical experience with AIOps, intelligent operations tooling, or AI-enabled monitoring and automation capabilities is preferred.
• Familiarity with applying AI or machine learning concepts in operations use cases such as anomaly detection, event correlation, incident prediction, intelligent alerting, and workflow automation is a plus.
• Good understanding of infrastructure security, access control, patching, vulnerability management, and compliance requirements.
• Experience working with engineering teams in agile and fast-paced delivery environments.
• Strong problem-solving skills with the ability to troubleshoot across infrastructure, platform, deployment, and application support layers.
• Known for promoting automation, operational excellence, reliability, and engineering best practices.
• At least 5-8 years of relevant working experience in DevOps, infrastructure engineering, platform operations, or related technology roles.
• Experience in eCommerce, retail, or high-transaction consumer-facing environments is a plus.
• Experience in multicultural and fast-paced organizations is preferred.
• Strong communication and collaboration skills.
• Proficient in spoken and written Cantonese and English.

职位介绍

职位描述

1. 负责公司工业级可穿戴设备（AI眼镜）端应用的架构设计、开发与维护，覆盖 Android 与 OpenHarmony / HarmonyOS NEXT 双平台；

2. 主导核心功能模块开发，包括：第一视角音视频采集、语音交互、AR信息叠加、远程协作、离线AI推理集成等；

3. 跟踪鸿蒙生态演进，评估新技术（如分布式能力、Stage 模型、ArkTS 响应式框架）在工业场景的落地价值。

4. 实现蓝牙/Wi-Fi P2P 双通道通信，稳定传输第！视角视频流、语音指令与 标注数据；

5. 优化弱网、强电磁干扰等工业现场环境下的 App 稳定性与续航表现；

6. 与产品经理、算法工程师、AR 设计师紧密协作，打磨符合行业作业规范的交互体验。

职位描述:

• 功能开发： 使用 Flutter 框架开发和部署 iOS 及 Android 平台的高质量功能。
• UI/UX 实现： 将 Figma 设计稿转化为像素级还原、流畅且响应迅速的移动端界面。
• 性能优化： 识别并修复性能瓶颈和 Bug，确保应用在不同设备和网络环境下都能提供特别的体验。
• 架构维护： 参与架构讨论，维护清晰、可扩展且可测试的代码库（熟悉状态管理、依赖注入等）。
• 系统集成： 负责与 RESTful APIs、GraphQL 以及第三方 SDK（支付网关、分析工具等）的无缝集成。
• 跨团队协作： 在敏捷（Agile）开发环境下，与深圳和香港的跨职能团队协作，定义、设计并发布新功能。
• 代码质量： 编写单元测试和集成测试，保持高标准的工程水平。

职位要求:

• 本科及以上学历，计算机、软件工程或相关专业，3 年以上 Android 开发经验；
• 精通 Kotlin，熟悉 Android Jetpack 组件（ViewModel, Room, WorkManager 等）；
• 有 蓝牙（BLE）、Wi-Fi P2P 或 Socket 通信 开发经验，理解低延迟数据传输机制；
• 熟悉 多线程、内存优化、ANR/崩溃分析 等性能调优手段；
• 具备良好的工程素养：Git 规范、单元测试、CI/CD 流程意识；
• 能快速阅读英文技术文档，具备独立解决问题能力。

软性素质：

• 学习能力：能快速理解新技术并应用于实践（如AIGC、Agent技术）。
• 逻辑思维：擅长抽象问题建模，能从数据中挖掘潜在规律。
• 沟通能力：清晰传递技术方案，协调多方资源推进项目。
• 创新意识：对技术突破有强烈兴趣，有顶会论文或开源项目加分。
• 加分项（满足任意一项即可优先考虑）：
• 熟悉 OpenHarmony 驱动层（HDF）或 Native C++ 开发（NDK / NAPI）；
• 有 Rokid、XREAL、雷鸟、INMO 等 AR 智能眼镜 开发经验；
• 熟悉 Rokid CXR-M / CXR-S SDK 或类似硬件控制 SDK；
• 有 工业、能源、电力、IoT 或 B 端 SaaS 项目背景；
• 了解 OpenCV、TensorFlow Lite、ML Kit 等移动端 AI 推理框架；
• 对 AR UI/UX、语音交互、离线架构 有实践经验。

Purpose of Position

• CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. 
• Assist mainly colab/product launches on website/mobile APP
• Assist in daily operations for visual merchandising of the website (navigation, home banner)
• Assist Ecom Team to achieve company’s business goals by launching projects

Job Description

• Assist in project executions - website changes/collection launches/new products/marketing campaigns and content update on web/APP
• Coordinate with different departments to obtain related materials during the launch preparation including but not limited to copies, translation, web/APP creative assets, and pricing, and sure that they are all up to the business standard.
• Create web pages for all responsible projects
• Arrange contents, translations, and pricing for all regional markets at Casetify (localization) in web
• Ensure the quality of the project output (Quality check) and fix the issues promptly. Lead quality check (QC) for the website with market teams and follow up proactively
• Ensure and gate keep that the project launch follows the launch guidelines
• Cooperate with Tech team on system setting/ technical request and ensure accurate website display and rules
• Coordinate with Creative team on creative assets for the website 
• Cross check with Product Development team on inventory status and provide accurate information on website/APP

Requirement

• Native Cantonese / Proficient in English
• Highly systematic and organized
• Have web / digital project management experience (1-2 Yr)
• Excellent communications skills and problem solving skills
• Always curious to learn new things and willing to share knowledge
• Able to work under tight timeline and pressure
• Knowledge in MySQL will be a big plus

Purpose of Position

• CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. We’ve reached 1 in 7 millennials and are expanding our team in order to deliver the best-in-market engagement and products for our growing community. 
• The roles will be stationed in overseas production sites and be responsible for managing the production site, maximizing production output & efficiency as well as taking part in improvement projects.

Job Description

• Organize and supervise the site operations to achieve company’s business objectives.
• Monitor processes of production (printing), assembly, picking and packing. Ensure operational efficiency.
• Solve or report any practical and order problems in production. 
• Monitor performance of the outsourced service provider.                                                    
• Implement the SOPs and make suggestions when necessary.
• Perform staff training, team supporting and coaching.
• As a first point of contact for logistics issue.
• As a contact point between HK logistics team and CN logistics service providers.

Requirement

• Tertiary Education/Bachelor Degree in Business Management, Supply Chain Management, Operations Management, Industrial Engineering or other related discipline.
• 5+ years of working experience in production management/operations management.
• Team working.
• Good analytical and problem solving skills, good communication skill, fast-paced learner.

Purpose of Position

• CASETiFY is looking for a Merchandise Planner to join our Product Lifecycle Management team. The chosen candidate will support inventory health management by overseeing inventory allocation across our global network of retail stores, online marketplaces, and distribution centers. This role will help ensure optimal inventory levels, minimize stockouts, and maximize customer satisfaction. 

Job Description

• Collaborate with country, retail, and marketplace teams to plan material replenishment to regional hubs and retail stores.
• Manage and report on material shortages and excesses, including KPIs and action plans.
• Validate forecasts and assess their accuracy.
• Support data analysis, reporting, and presentations.
• Work with the central procurement team to track deliveries, due dates, restock dates, and pull-in/push-out plans.
• Collaborate with product development and procurement teams on new product introductions and product phase-outs.
• Drive continuous improvement in material allocation procedures, systems, and policies.
• Enhance information flow and transparency.
• Perform data and root cause analysis, and implement corrective actions.
• Assist with ad hoc projects and new initiatives.

Requirement

• Bachelor's Degree in Supply Chain Management, Operations Management, Business Analytics, or a related field.
• 2+ years of experience in Retail Stock Allocation, Demand Planning, Inventory Management, or Product Management, preferably in the FMCG and Retail industry.
• Experience with ERP & MRP systems.
• Proven experience with Business Intelligence Tools, preferably knowledge of Tableau. 
• Advanced Excel skills, including Macro and VBA.
• Excellent written and verbal communication skills in both English and Chinese. Cantonese will be an advantage.
• Ability to clearly and effectively convey complex information.
• Passion for production and operations.
• Self-motivated, agile, and comfortable working in a dynamic environment.

Purpose of Position

• CASETiFY is seeking a dynamic and detail-oriented Affiliate Marketing Manager to join our Growth Marketing team. As the ideal candidate, you will be able to develop, execute, and scale the affiliate program to drive revenue and acquisition. You have proven track records in rigorously optimizing performance, conducting analysis, ensuring brand compliance, and collaborating closely with the cross-functional teams. You will be responsible for the daily operations, budgeting, performance tracking across networks, and actively recruiting/onboarding high-quality affiliates and content creators. 

Job Description

• Strategy & Program Management: Develop, execute, and scale the global affiliate marketing program to drive customer acquisition and revenue for CASETiFY. Manage daily operations across affiliate networks, including forecasting, budgeting, and performance tracking.
• Recruitment & Onboarding: Actively prospect and recruit high-quality affiliates, publishers, and content creators relevant to lifestyle and tech accessories. Negotiate commission structures and develop incentive programs to maximize profitability.
• Performance Optimization & Analysis: Monitor, analyze, and report on affiliate performance (KPIs, ROI). Conduct audits for brand compliance and collaborate with the Data team for accurate attribution and incrementality analysis.
• Relationship Management: Cultivate strong, long-term relationships with top-performing affiliates. Serve as the primary contact, providing engaging newsletters, assets, and exclusive offers.
• Cross-Functional Collaboration: Partner with Creative, E-commerce, Product, Influencer, and PR teams to align promotions with product launches and scale cross-channel efforts, ensuring a consistent supply of creative assets.
• Key Performance Metrics:
• Efficiency Metrics: Year-over-Year Affiliate Revenue Growth that meets the CAC target.
• Growth & Recruitment Metrics: To recruit high-quality partners and generate incremental sales each month.
• Quality & Engagement Metrics: To improve conversion rate across the affiliate network and drive new customer acquisition of affiliate-driven orders.

Requirement

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 7+ years of hands-on experience in affiliate marketing, preferably within a global e-commerce, lifestyle, or tech brand.
• Proven track record of successfully growing and managing high-volume, global affiliate programs across major networks.
• Proficiency in leveraging affiliate network platforms for reporting, recruitment, and optimization.
• Highly analytical and data-driven with the ability to interpret performance metrics (KPIs, ROI), conduct in-depth analysis, and translate data into actionable strategies.
• Experience with Google Analytics or similar web analytics tools.
• Strong command of Microsoft Office and Google Workspace.
• Excellent written, verbal, and visual communication skills on both technical and non-technical matters.
• Comfortable working in a fast-paced and multi-national environment.
• Passionate about technology, fashion, and lifestyle brands, and eager to be part of a growing start-up team.
• Candidates with less experience could be considered for the Assistant Manager role.

Purpose of Position

• CASETiFY is seeking a creative and results-oriented Senior Growth Marketing Associate who is passionate about driving growth and engagement. As a successful candidate, you will be a highly motivated self-starter, thrive in a dynamic environment, and possess a keen eye for detail. 
• In this position, you will scale existing channels, while optimizing our key performance metrics. You have an analytical, data-driven mindset and hands-on experience managing ad platforms from high-level strategy to day-to-day operations.
  
  

Job Description

• Optimize paid campaigns across various channels with a strong focus on maximizing ROAS and ROI (Meta Ads, Google Ads, Twitter Ads, TikTok Ads).
• Execute day-to-day ad operations, including campaign setup, launch, monitoring, and troubleshooting.
• Ensure accurate tracking and attribution through proper implementation of pixels and tracking parameters.
• Monitor and manage weekly, monthly, and quarterly channel KPIs, using data to inform budget and resource allocation decisions.
• Partner with marketing, product, and other teams to execute impactful growth initiatives.
• Develop precise customer segments and profiles to create highly targeted and effective campaigns.
• Analyze user data to uncover trends and provide actionable insights that drive growth.
• Conduct thorough market research to assess competitor strategies and identify new product opportunities.
• Implement and analyze A/B tests to continuously optimize campaigns and identify new growth opportunities.
• Manage ad-hoc tasks and generate detailed reports as directed by senior management.
• Create engaging social media content strategies to boost brand presence and audience engagement. Collaborate with teams to produce compelling multimedia content that aligns with marketing goals.
  
  
  

Requirement

• Bachelor's Degree or above in Business, Marketing, or a related discipline.
• 3+ year of experience in digital marketing, preferably in DTC, e-commerce environments or the travel industry.
• Experience with Meta, Google Analytics and SQL is a plus.
• Strong command of Microsoft Office and Google Workspace.
• Strong communication skills, with the ability to articulate market insights clearly.
• Passionate about technology, fashion, and lifestyle brands and eager to be part of a growing start-up team.
• Ability to work under pressure, and adapt to the fast-paced environment.