Sr. Specialist, Legal Affairs

We are seeking a highly organized and proactive Sr. Specialist, Legal Affairs to support our business. This role provides essential legal, administrative, and organizational support within the Legal Department and plays a key part in ensuring smooth daily operations across contracts, agreements, and corporate recordkeeping.  The ideal candidate is detail-oriented, resourceful, comfortable wearing many hats, and enjoys supporting a cross-functional team.

Boingo simplifies complex wireless challenges to connect people, businesses, and things. For 25 Years, Boingo has been leading the way, pioneering first after first. No matter what wireless technology comes next, Boingo will be there. 

Job and Responsibilities:

• Draft, review, edit, and organize a variety of agreements, including vendor contracts, independent contractor agreements, NDAs, and customer contracts.
• Partner with and advise internal stakeholders in clarifying terms and ensuring that agreements align with company needs and risk mitigation requirements.
• Manage the contract lifecycle by tracking contract deadlines, renewals, milestones, and requirements using organized system and reminders.
• Develop, implement, and maintain contract templates, clause libraries, and internal processes.
• Communicate with outside counsel and conduct case research.
• Organize and maintain electronic filing systems, ensuring documents are logically structured, easy to retrieve, and kept confidential.
• Support special projects, internal audits, and process-improvement initiatives as assigned.
• Conduct legal and factual research involving contract standards, terms, conditions, and insurance requirements.

Qualifications:

• 4-7 years’ experience in contract preparation & review, preferably in the telecommunications industry.
• American Bar Association approved paralegal certificate or paralegal studies credential.
• Thorough understanding of contract documents, contract concepts, and agreement lifecycle management.
• Strong drafting, editing, and proofreading skills with a high level of attention to detail.
• Self-motivated, self-directed.
• Excellent interpersonal skills to work effectively in a highly collaborative, cross-functional environment.
• Experience using contract management software or legal matter management systems. At Boingo we use Salesforce.
• Experience in a high-volume, high-speed environment.

Meet Boingo – named among the Best Places to Work! 

Boingo Wireless simplifies complex wireless challenges to connect people, businesses, and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love.

Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and building awesome products.

We offer a generous benefits package including health, dental, vision, 401(k) match, annual bonus plan, generous vacation, paid parental leave, tuition reimbursement, and more! It’s no wonder we’ve been named among the Best Places to Work!

Boingo’s new headquarters is located at The Star District, offering 35 shops, restaurants, and specialty services.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.

#LI-Hybrid

Sales Manager

As we set our sights on expanding our presence, we are looking for a strategic thinker who is not only passionate about driving business growth but also excels in building enduring relationships. At Boingo Wireless, we thrive in a dynamic and innovative environment, where new challenges and opportunities are presented daily. If you are driven, ambitious, and eager to be part of a team that is shaping the future of wireless connectivity, we encourage you to apply and become a valuable contributor.  We look forward to welcoming skilled sales professionals who are ready to make a meaningful impact in the dynamic field of wireless connectivity.

We're hiring in Irvine, CA, Los Angeles, CA, and San Jose, CA - work from home - travel to client sites.

As our DAS Sales Manager you'll be selling DAS Networks in a community that has healthy real estate, health care, and/or hospitality market. 

Responsibilities

• Prospect, qualify, and close opportunities to achieve sales quota in assigned territory and accounts.
• Structure and negotiate contracts and agreements as part of the sales cycle.
• Develop and execute sales strategies to offer wireless infrastructure solutions to vender- and carrier-funded prospects and customers.
• Nurture and grow existing relationships within assigned territory and accounts to increase lifetime customer value.
• Manage customer accounts during deployment and collaborate with the project management and RF Engineering teams to deliver purchased solutions, while resolving customer issues that may arise. 

Requirements 

• 5-7 years of experience in complex, business-to-business (B2B), solution-selling of technology solutions (DAS, wireless a plus) with a proven record of achieving or surpassing sales quota. 
• Existing knowledge of and relationships in the hospitality, healthcare, commercial real estate (CRE), or multi-dwelling unit (MDU) industries. 
• Proficient and diligent in the use of CRM systems to record accounts, contacts, leads, opportunities, and other relevant sales data and information.
• Experience working with cross-functional teams (legal, marketing, engineering, finance) to offer, negotiate, and execute contracts and agreements.
• Adaptable to Boingo Wireless’ fast-paced and dynamic culture.
• Willing and able to travel at least 50% of the time.
• Experience selling DAS (distributed antenna systems), ERRC, and Small Cell solutions a plus

Meet Boingo – named among the Best Places to Work! 

Boingo Wireless is one of the world’s leading providers of connectivity solutions, powering wireless networks in airports, transit hubs, military bases, stadiums, multifamily communities, and commercial properties. We design, build, and manage secure, high-performance DAS, Wi-Fi, private networks, and small cell systems that keep people and businesses connected wherever they are. 

At Boingo, we don’t just follow the latest technology trends, we help shape them. Our team is driven by a culture of innovation, collaboration, and customer success, with a proven track record of delivering solutions that meet the evolving demands of connected environments. 

We offer a generous package of benefits and perks, including health, dental, vision, a bonus plan, 401(k) match, gym & phone reimbursement programs, tuition reimbursement – and more! 

The starting pay range for this position is $106,000 to $157,000 per year. The base pay offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge and experience, among other factors.  This compensation for this position also includes incentive pay based on sales.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.  

#LI-Hybrid

SVP, Operations

This is a critical Senior Leadership Team role at Boingo. You will be responsible for managing the execution, deployment, and ongoing operational performance of Boingo’s in-building network infrastructure solutions across premier venues, with primary focus on the U.S. and Canada. This includes the teams and partners that design, cost, build, activate, operate, and maintain our DAS, Small Cell, and other in-building wireless networks.

Success in this role requires a highly experienced, meticulous, and dynamic leader who can drive consistent field execution while partnering effectively with internal stakeholders and external venue, carrier, and integration partners. This position is customer-facing and requires the ability to represent Boingo credibly in executive-level discussions and presentations.

Responsibilities

• Build, lead, and develop a high-performing team, while leading and overseeing large-scale wireless infrastructure primarily in high volume indoor builds, deployments, activations, and ongoing service delivery to meet evolving business demands.
• Direct large national and multi-site DAS and Small Cell deployments with multiple installation and integration partners, carriers, and employees.
• Ensure that on-site implementation and operations work is in accordance with Venue and Carrier Agreements, Boingo Project Plans, US wireless industry standards, and local, state, national rules and regulations. Successfully manage and direct project completion to meet corporate revenue goals.
• Leverage deep industry knowledge, including carriers, OEMs, and ecosystem partners, to support new customer acquisition, project expansion, and long-term partnerships.
• Ensure organizational structure and talent capabilities align with business scale, execution needs, and future growth.
• Ensure operational organizations are structured, staffed, and prepared to execute against current and future project requirements.
• Partner cross-functionally to ensure timely delivery of operational inputs that support pricing, proposals, and deal execution.
• Continuously assess and adapt operational processes to improve speed, scalability, efficiency, and reliability.
• Represent the company in customer-facing engagements and executive meetings as needed.
• Serve as a senior operational voice in customer discussions, bringing credibility, clarity, and solution-oriented thinking to complex engagements.

Requirements 

• 15+ years of leadership experience in wireless infrastructure construction, engineering, and project and program management (telecom network projects experience required), with experience managing geographically dispersed teams.
• Experience managing multiple simultaneous projects across contractors and multiple employee groups.
• Experience managing capital projects in the $20m-$200m range in complex construction environments.
• Proven ability to schedule and deliver complex projects on time and within budget.
• Technical aptitude with a working understanding of telecommunications network fundamentals
• Experience supporting and maintaining live networks, including participation in 24/7/365 operations for service restoration, upgrades, and performance monitoring.
• Ability to gather, organize, and analyze data to make logical decisions and implement solutions.
• Proven ability to operate effectively within a matrixed organizational structure.
• Strong written, verbal, and interpersonal communication skills
• Demonstrated ability to present complex technical and operational topics to senior and executive-level management, customers, and partners.
• 50% travel required (customer, venue site visits and executive customer engagements).
• Ability to promote coaching, feedback, and development practices that strengthen leadership effectiveness and succession readiness.
• Bachelor’s degree.

Meet Boingo – named among the Best Places to Work!

Boingo Wireless simplifies complex wireless challenges to connect people, businesses, and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love

Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and building awesome products.

We offer a generous benefits package including health, dental, vision, 401(k) match, annual bonus plan, unlimited vacation, paid parental leave, tuition reimbursement, and more! It’s no wonder we’ve been named among the Best Places to Work!

Boingo’s headquarters is located at The Star District, offering 35 shops, restaurants, and specialty services.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.

#LI-Hybrid 

Director Venue Sales

Boingo simplifies complex wireless challenges to connect people, businesses, and things. For 25 Years, Boingo has been leading the way, pioneering first after first. No matter what wireless technology comes next, Boingo will be there. 

The Director Venue Sales will grow Boingo’s portfolio of products (DAS, Wi-Fi, Private Networks) with a particular focus on DAS.  Boingo is the leading indoor wireless solution provider focused on acquiring and retaining big venues with large audiences through multi-year contracts.

The Director Venue Sales' primary objective is the expansion of Boingo’s footprint by securing contracts ranging in value from $1M to $30M+ in the Southeast Region.  The indoor wireless business has experienced significant growth as more and more mobile data is consumed inside airports, stadiums, arenas, national retail, and hospitals. Boingo is experiencing strong demand for our services, but the market is dynamic and incredibly competitive; adaptability, agility, and speed to market are essential.

Responsibilities

• Execute against marketing and sales strategy to secure wireless infrastructure rights
• Determine business, financial and strategic viability of those opportunities
• Implement sales forecasting and pipeline management
• Identify, contact and qualify prospects through research, calling, email, and face to face meetings. 
• Facilitate executive conversations
• Act as the regional business development lead 

Requirements

• 7 + years of experience in complex, solution selling environment, with proven record in signing large deals
• Proven track record of closing large deals (<$1M) and regularly meeting or exceeding quota
• Ability to negotiate and execute contracts by leveraging cross-functional resources
• Ability to think quickly and analytically (critical thinker)
• Willingness to travel at least 50% of the time a must

Meet Boingo – named among the Best Places to Work!

Boingo Wireless is one of the world’s leading providers of connectivity solutions, powering wireless networks in airports, transit hubs, military bases, stadiums, multifamily communities, and commercial properties. We design, build, and manage secure, high-performance DAS, Wi-Fi, private networks, and small cell systems that keep people and businesses connected wherever they are. 

At Boingo, we don’t just follow the latest technology trends, we help shape them. Our team is driven by a culture of innovation, collaboration, and customer success, with a proven track record of delivering solutions that meet the evolving demands of connected environments. 

We offer a generous package of benefits and perks, including health, dental, vision, a bonus plan, 401(k) match, gym & phone reimbursement programs, tuition reimbursement – and more! 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.

#LI-Hybrid

Tier 2 Customer Care Technician

Bring your people skills + technical know-how to a team that moves fast and solves real connectivity problems.

 Who we’re looking for: Boingo Wireless is hiring a Tier II Customer Service Agent to support our Wi‑Fi and cellular solutions—including high-speed broadband for U.S. military customers. You’ll troubleshoot connectivity issues, guide customers to resolution, and escalate when needed. We’re a modern, friendly team that values professionalism, ownership, and a consistently positive, customer-first attitude.

Schedule (Part-time):  Thursday and Friday from 2:00 pm to 11:00 pm / 16 hours/week

What you’ll do

• Own your work: manage tasks independently, meet deadlines, and stay organized in a fast-moving environment.
• Support customers across email, phone, and chat—respond quickly and professionally.
• Troubleshoot Wi‑Fi connectivity end-to-end (slow speeds, latency, lag, drops, browsing, app issues) across laptops, mobile devices, smart TVs, and gaming consoles.
• Apply networking fundamentals: routing/switching, NAT, DHCP/IP addressing, wireless LAN controllers, APs, and RF concepts (RSSI, SNR).
• Work confidently with common protocols (DHCP, DNS, RADIUS, AAA) and modern OS/device ecosystems (Windows 7/8/10/11, iOS, Android).
• Resolve service and billing concerns, process refunds, and make account updates within policy guidelines.
• Create, document, and manage tickets from intake through resolution; process escalations and send incident notifications/alerts (internal/external).
• Dispatch single-customer escalations to Field Engineers and coordinate follow-through.
• Spot patterns: review incoming call/contact data to identify larger issues and trends.
• Tools you may use (nice to have): Salesforce, Jira, SolarWinds, and basic network command line.
• Be flexible for nights/weekends, including after-hours and weekend shifts.

What you’ll bring

• A customer-first mindset with clear, confident written and verbal communication.
• Strong understanding of Wi‑Fi, wireless networking and the ability to diagnose issues across routers and client devices.
• Hands-on troubleshooting experience with Windows PCs, laptops, iOS, Android devices, smart TVs, and gaming consoles.
• Comfort working in ticketing, CRM tools (Salesforce and Jira preferred): create detailed case notes, escalate appropriately, and drive issues to closure.
• Collaborative approach—partner with technical teams and management to ensure resolution and customer satisfaction.
• Results-oriented and tenacious: you like solving problems and seeing them through.
• Proficiency with Microsoft Office (Outlook, Excel, PowerPoint, Word).
• Ability to adapt quickly, learn new technologies, and handle changing priorities.
• Experience: 1–3 years of related support experience preferred; some college preferred.
• Schedule flexibility for late and weekend shifts.

Meet Boingo

Boingo Wireless, Inc. simplifies complex wireless challenges to connect people, business, and things. For more than 25 years, we’ve designed, built, and managed cellular and Wi‑Fi networks at leading venues nationwide—powering connectivity at 120+ major airports and transportation hubs, 100+ U.S. military bases, 70+ sports and entertainment venues, and more.

We’re creative, collaborative, and always pushing the edge of what’s possible in connectivity. Our culture is a big part of our success — we’ve been named a “Best Place to Work” 14 times (and counting).

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.

#LI-Hybrid

Sales Manager

As we set our sights on expanding our presence, we are looking for a strategic thinker who is not only passionate about driving business growth but also excels in building enduring relationships. At Boingo Wireless, we thrive in a dynamic and innovative environment, where new challenges and opportunities are presented daily. If you are driven, ambitious, and eager to be part of a team that is shaping the future of wireless connectivity, we encourage you to apply and become a valuable contributor.  We look forward to welcoming skilled sales professionals who are ready to make a meaningful impact in the dynamic field of wireless connectivity.

We're hiring in Miami, FL; Irvine, CA; Frisco, TX; Los Angeles, CA; New York, NY and NJ - work from home - travel to client sites.

Our Sales Manager sells DAS Networks in a community that has healthy real estate, health care, and/or hospitality market. 

Responsibilities

• Prospect, qualify, and close opportunities to achieve sales quota in assigned territory and accounts.
• Structure and negotiate contracts and agreements as part of the sales cycle.
• Develop and execute sales strategies to offer wireless infrastructure solutions to vender- and carrier-funded prospects and customers.
• Nurture and grow existing relationships within assigned territory and accounts to increase lifetime customer value.
• Manage customer accounts during deployment and collaborate with the project management and RF Engineering teams to deliver purchased solutions, while resolving customer issues that may arise. 

Requirements 

• 5-7 years of experience in complex, business-to-business (B2B), solution-selling of technology solutions (DAS, wireless a plus) with a proven record of achieving or surpassing sales quota. 
• Knowledge of and relationships in the hospitality, healthcare, commercial real estate (CRE), or multi-dwelling unit (MDU) industries. 
• Experience selling DAS (distributed antenna systems), ERRC, and Small Cell solutions.
• Proficient and diligent in the use of CRM systems to record accounts, contacts, leads, opportunities, and other relevant sales data and information.
• Experience working with cross-functional teams (legal, marketing, engineering, finance) to offer, negotiate, and execute contracts and agreements.
• Adaptable to Boingo Wireless’ fast-paced and dynamic culture.
• Willing and able to travel at least 50% of the time.

Meet Boingo – named among the Best Places to Work! 

Boingo Wireless is one of the world’s leading providers of connectivity solutions, powering wireless networks in airports, transit hubs, military bases, stadiums, multifamily communities, and commercial properties. We design, build, and manage secure, high-performance DAS, Wi-Fi, private networks, and small cell systems that keep people and businesses connected wherever they are. 

At Boingo, we don’t just follow the latest technology trends, we help shape them. Our team is driven by a culture of innovation, collaboration, and customer success, with a proven track record of delivering solutions that meet the evolving demands of connected environments. 

We offer a generous package of benefits and perks, including health, dental, vision, a bonus plan, 401(k) match, gym & phone reimbursement programs, tuition reimbursement – and more! 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.  

#LI-Hybrid

DAS Field Engineer

Boingo is growing, with a strong pipeline of exciting projects. We’re looking for a field engineer who’s ready to take ownership of their marquee venues — keeping systems running smoothly and partners satisfied. With cutting-edge technology at your fingertips and a top-notch team by your side, you’ll have everything you need to succeed.

As the leader of your venue networks, you’ll need to be customer-focused, with in-depth knowledge of Distributed Antenna Systems (DAS), along with some WLAN, and Small Cell networks. You’ll maintain and enhance system performance in large-scale venues while collaborating with a tight-knit team to tackle complex technical challenges.

Key Responsibilities:

• Manage procurement for your venues, ensuring cost efficiency and budget adherence for hardware and subcontractor labor.
• Optimize network performance by collaborating with system integrators and the operations deployment team during commissioning and integration.
• Review and approve system integrator reports, ensuring compliance with carrier KPIs.
• Analyze system health data, including Layer 3 messaging KPIs and carrier RAN metrics, and conduct quality control checks.
• Perform routine health checks, preventative maintenance, and ensure system performance aligns with original turn-up standards.
• Generate internal and external performance reports for stakeholders.
• Conduct system testing, including RF sweep, fiber testing, PIM, and carrier handset testing.
• Remotely monitor venues, troubleshooting issues, and coordinate subcontractor dispatch when necessary.
• Build relationships with service providers to enhance system performance through data analysis.
• Perform benchmark testing, RF site surveys, and create as-builts for new and existing venues.
• Execute system modifications and additions, including DAS, Small Cell, and Wi-Fi equipment installations, rack stacking, and cable routing.
• Work with hand and power tools, coaxial PPC compression tools, Cat5/6 terminations, and RF test equipment.
• Maintain strong technical knowledge of wireless network products and ensure compliance with safety, business conduct, and quality assurance standards.

 Requirements:

• 3+ years of hands-on experience as a DAS or Cellular Field Engineer.
• Familiarity with DAS OEMs (e.g., CommScope, JMA, Corning Mobile Access, SOLiD) and their performance benchmarks.
• Experience managing subcontractors remotely across large regions.
• Ability to read and interpret construction drawings, RF schematics (iBwave / Ekahau), and blueprints.
• Proficiency in updating reports and trouble tickets.
• Physical ability to lift 50 lbs., work outdoors, on ladders, and in confined spaces.
• Experience with electrical wiring, ESD products, and working in construction or installation environments with minimal supervision.
• Certifications in test equipment (e.g., Anritsu Sweep Master) and connector coring / compression techniques.
• Basic LAN Layer 1 & 2 troubleshooting, including Cisco CLI knowledge.
• Formal training or equivalent hands-on experience in basic installation procedures.
• Willingness to travel within the Southwest region for up to a week and occasionally work shifts outside regular hours.

Meet Boingo

Boingo Wireless is one of the world’s leading providers of connectivity solutions, powering wireless networks in airports, transit hubs, military bases, stadiums, and commercial properties. We design, build, and manage secure, high-performance DAS, Wi-Fi, private networks, and small cell systems that keep people and businesses connected wherever they are. 

At Boingo, we don’t just follow the latest technology trends, we help shape them. Our team is driven by a culture of innovation, collaboration, and customer success, with a proven track record of delivering solutions that meet the evolving demands of connected environments. 

We offer a generous package of benefits and perks, including health, dental, vision, a bonus plan, 401(k) match, gym & phone reimbursement programs, tuition reimbursement – and more!  The starting pay range for this position is $104,000 to 131,000 per year. The pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge and experience, among other factors.  Boingo also offers an annual bonus plan as part of the compensation package, as well as a full range of medical, dental, vision, financial, and other benefits.  We have a great office space in the heart of the city, at Rockefeller Center. Selected candidates who are made a conditional job offer will be asked to undergo a background check.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.

_#LI-Hybrid

Sales Manager

As we set our sights on expanding our presence, we are looking for a strategic thinker who is not only passionate about driving business growth but also excels in building enduring relationships. At Boingo Wireless, we thrive in a dynamic and innovative environment, where new challenges and opportunities are presented daily. If you are driven, ambitious, and eager to be part of a team that is shaping the future of wireless connectivity, we encourage you to apply and become a valuable contributor.  We look forward to welcoming skilled sales professionals who are ready to make a meaningful impact in the dynamic field of wireless connectivity.

We're hiring in Irvine, CA, Los Angeles, CA, and Frisco, TX - work from home - travel to client sites.

This Sales Manager should be selling DAS Networks in a community that has healthy real estate, health care, and/or hospitality market. 

Responsibilities

• Prospect, qualify, and close opportunities to achieve sales quota in assigned territory and accounts.
• Structure and negotiate contracts and agreements as part of the sales cycle.
• Develop and execute sales strategies to offer wireless infrastructure solutions to vender- and carrier-funded prospects and customers.
• Nurture and grow existing relationships within assigned territory and accounts to increase lifetime customer value.
• Manage customer accounts during deployment and collaborate with the project management and RF Engineering teams to deliver purchased solutions, while resolving customer issues that may arise. 

Requirements 

• Experience selling DAS (distributed antenna systems), ERRC, and Small Cell solutions.
• 5-7 years of experience in complex, business-to-business (B2B), solution-selling of technology solutions (DAS, wireless a plus) with a proven record of achieving or surpassing sales quota. 
• Existing knowledge of and relationships in the hospitality, healthcare, commercial real estate (CRE), or multi-dwelling unit (MDU) industries. 
• Proficient and diligent in the use of CRM systems to record accounts, contacts, leads, opportunities, and other relevant sales data and information.
• Experience working with cross-functional teams (legal, marketing, engineering, finance) to offer, negotiate, and execute contracts and agreements.
• Adaptable to Boingo Wireless’ fast-paced and dynamic culture.
• Willing and able to travel at least 50% of the time.

Meet Boingo – named among the Best Places to Work! 

Boingo Wireless is one of the world’s leading providers of connectivity solutions, powering wireless networks in airports, transit hubs, military bases, stadiums, multifamily communities, and commercial properties. We design, build, and manage secure, high-performance DAS, Wi-Fi, private networks, and small cell systems that keep people and businesses connected wherever they are. 

At Boingo, we don’t just follow the latest technology trends, we help shape them. Our team is driven by a culture of innovation, collaboration, and customer success, with a proven track record of delivering solutions that meet the evolving demands of connected environments. 

We offer a generous package of benefits and perks, including health, dental, vision, a bonus plan, 401(k) match, gym & phone reimbursement programs, tuition reimbursement – and more! 

The starting pay range for this position is $106,000 to $157,000 per year. The base pay offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge and experience, among other factors.  This compensation for this position also includes incentive pay based on sales.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.  

#LI-Remote

Associate GRC Analyst  

The Associate GRC Analyst will support our Governance, Risk, and Compliance program. This role is well-suited for an early career professional looking to gain hands-on experience with security frameworks, risk assessments, audits, and compliance operations in an enterprise environment.  

The Associate GRC Analyst will work closely with senior GRC, security, legal, and IT stakeholders to help ensure regulatory, contractual, and internal security requirements are met. 

Candidates should demonstrate a clear interest in pursuing a cybersecurity compliance career, as this role focuses on governance and compliance rather than engineering or technical work. 

Key Responsibilities

Governance & Compliance 

• Assist with maintaining and updating security policies, standards, and procedures. 
• Support compliance efforts aligned with frameworks such as NIST, ISO 27001, SOC 2, PCI DSS, and/or CMMC. 
• Collect, organize, and maintain audit evidence for internal and external audits. 
• Track compliance tasks, remediation activities, and milestones. 

Risk Management 

• Support third-party / vendor risk assessments and due diligence reviews. 
• Assist with documenting risk assessments, risk registers, and mitigation plans. 
• Help respond to customer security questionnaires and compliance requests.

Operational Support 

• Maintain GRC documentation, trackers, and tools 
• Coordinate with internal teams to gather compliance and security information 
• Support incident response documentation and post incident reviews as needed 
• Other duties as assigned 

Required Qualifications 

• 2+ years of experience with Information Security, Risk Management, Compliance, and Governance 
• Basic understanding of information security and risk management concepts 
• Strong written communication skills and attention to detail 
• Ability to manage documentation and multiple workstreams simultaneously 
• Proficiency with Microsoft Word, Excel, and PowerPoint 

Preferred Qualifications 

• Exposure to GRC frameworks (NIST, ISO, SOC 2, PCI DSS, etc.) 
• Internship or entry-level experience in security, IT, audit, or compliance 
• Familiarity with vendor risk management or security questionnaires 
• Experience with GRC tools (e.g., ZenGRC, Archer, ServiceNow GRC 
• Bachelor’s degree in Information Security, Risk Management, CS, or a related field 

Why This Role 

• Handson exposure to real-world security and compliance programs 
• Mentorship from experienced GRC and security professionals 
• Clear growth path into senior GRC, risk, or security compliance roles 
• Cross functional collaboration with security, legal, IT, and business teams 

Meet Boingo – named among the Best Places to Work! 

Boingo Wireless simplifies complex wireless challenges to connect people, businesses, and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love.  

Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and building awesome products.  

We offer a generous benefits package including health, dental, vision, 401(k) match, annual bonus plan, unlimited vacation, paid parental leave, tuition reimbursement, and more! It’s no wonder we’ve been named among the Best Places to Work! 

Boingo is headquartered at The Star District, offering 35 shops, restaurants, and specialty services.  

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.  

 _#LI-Hybrid

Project Manager

As Boingo’s Project Manager, DAS, you’ll take charge of projects to fulfill our agreements with a variety of venues. You’ll manage the implementation of DAS projects from sales to successful rollover to O&M phase and you will work closely with site owners, general contractors, managers, cellular carrier reps, and your Boingo colleagues. You’ll manage the daily direction of all project-related activities that pertain to our agreements with cellular carriers and venue managers. (e.g., airport authorities, building management, municipalities, etc.)

This role requires frequent travel to our Rockefeller Center office, and LaGuardia Airport.   

Responsibilities

• Team-lead responsibility for the design, construction, test, and launch of DAS systems in select venues
• Review executed Host Agency contracts, Carrier Agreements, contractors and subcontracts, etc.
• Prepare Project Plans and set up project teams; work and coordinate with the NYC based PM team
• Manage and coordinate day to day construction activities related to all on-site implementation and operations work in accordance with Agreements, Contracts and Project Plans
• Work directly with host facility representatives to establish and maintain cooperative relationships
• Support the discovery, review, and evaluation of all potential service sub-contractors
• Follow Program Control’s Project Tracking and Reporting Process, including Program & Project Review Presentations 
• Establish Preventative & Emergency Maintenance Plans
• On-site management of all Boingo field personnel, contractors & subcontractors
• Coordinate and oversee of all project management work schedules and weekly look-a-heads
• Manage all coordination effort between Host Agency Project Managers and General Contractors, various trade labor contractors, engineering firms, etc. 
• Serve as the first contact for contract compliance
• Coordinate and oversee all acceptance testing
• Work directly with vendors in areas of documentation, spares, support, upgrades, commissioning, ATP and maintenance

Requirements

• 7 + years of experience in telecommunications industry management.
• Experience in working with telecom companies and host agencies is required.
• A solid grasp of project management functions.
• A professional demeanor and the ability to interface directly with senior company management is a must.
• Must be able to manage a diverse group of subcontractors and employees and effectively perform and manage multiple tasks concurrently.
• Experience and moderate knowledge of RF distribution systems and fiber optic systems is required.

Meet Boingo

Boingo Wireless is one of the world’s leading providers of connectivity solutions, powering wireless networks in airports, transit hubs, military bases, stadiums, and commercial properties. We design, build, and manage secure, high-performance DAS, Wi-Fi, private networks, and small cell systems that keep people and businesses connected wherever they are. 

At Boingo, we don’t just follow the latest technology trends, we help shape them. Our team is driven by a culture of innovation, collaboration, and customer success, with a proven track record of delivering solutions that meet the evolving demands of connected environments. 

We offer a generous package of benefits and perks, including health, dental, vision, a bonus plan, 401(k) match, gym & phone reimbursement programs, tuition reimbursement – and more!  The starting pay range for this position is $104,650 to $131,100 per year. The pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge and experience, among other factors.  Boingo also offers an annual bonus plan as part of the compensation package, as well as a full range of medical, dental, vision, financial, and other benefits.  We have a great office space in the heart of the city, at Rockefeller Center.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.

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Director of Federal Sales

Boingo simplifies complex wireless challenges to connect people, businesses, federal agencies and things. For 25 Years, Boingo has been leading the way, pioneering first after first. No matter what wireless technology comes next, Boingo will be there. 

The Director of Federal Sales (Individual Contributor Role) will grow Boingo’s portfolio of products (DAS, Wi-Fi, Private Networks) with a particular focus on DAS.  Boingo is the leading indoor wireless solution provider - focused on acquiring and retaining Federal accounts with multi-year contracts. The Director of Sales' primary objective is the expansion of Boingo’s footprint by securing contracts ranging in value from $1M to $10M+ with Federal assigned accounts. The indoor wireless business has experienced significant growth as more and more mobile data is consumed inside of Federal Office Buildings, Military Base Hospitals, Training Centers for our Military, Corporate Headquarters for Federal Agencies, Countless Buildings on Army, Airforce, Marine and Navy Bases. Boingo is experiencing strong demand for our services, but the market is dynamic and incredibly competitive; adaptability, agility, and speed to market are essential.

Responsibilities

• Deliver results against assigned sales quotas selling wireless infrastructure within Federal assigned accounts
• As the owner of the Account, identify and qualify opportunities by understanding, Economic Benefit to the customer, Know the Decision Makers with budget authority, Decision Criteria-how they will evaluate our proposal, Decision Process-customer internal steps to award a deal, Paper Process-how they will contract and their internal process to do so. Understand the customers Pain Points or Challenges that your solution will solve for, Create Customer Champions-advocates for you and Boingo’s solution, Understand your competition and how to position against for the Win.
• Implement sales forecasting and pipeline management
• Identify, contact and qualify prospects through research, calling, email, and face to face meetings, networking and trade events, existing account relationships
• Be a Great Teammate and help us Grow our Federal Business

Requirements

• Live in the DC Metro Area, Virginia, Maryland
• 10+ years of experience in complex, solution selling environment, with proven record in signing large deals within the Federal space
• Understanding of Government budgets and sales cycles based on Federal funding cycles
• Sound understanding of Federal contracts and their internal processes
• Ability to negotiate and execute contracts by leveraging cross-functional resources
• Experience leading the RFP response effort in complex Federal organizations – marshalling information and expertise needed to produce-winning proposals.
• 1-2 years’ experience selling DAS Wireless network solutions is a plus
• Proven track record of closing large deals (>$1M-$10M+) and regularly meeting or exceeding annual quotas
• Willingness to travel based on customer need, estimated 20%

Meet Boingo – named among the Best Places to Work! 

Boingo Wireless simplifies complex wireless challenges to connect people, business and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love. 

Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and building awesome products. 

We offer a generous package of benefits and perks, including health, dental, vision, a bonus plan, 401(k) match, gym & phone reimbursement programs, tuition reimbursement – and more!  The starting pay range for this position is $150,000 to $188,000 per year. The pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge and experience, among other factors.  Boingo also offers an annual bonus plan as part of the compensation package, as well as a full range of medical, dental, vision, financial, and other benefits.  We have a great office space in the heart of the city, at Rockefeller Center. 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.  

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Program Manager

Boingo Wireless is constantly developing new products and services for use with our worldwide network of hotspots, DAS, and Small Cells. We are looking for a seasoned Program Manager with experience managing the buildouts of Distributed Antenna Systems (DAS) in a variety of venue types including military and campus-type venues. The Program Manager will lead the cross-functional, lifecycle launch and change management of network buildouts, products, channel and partner requirements. The atmosphere we are trying to achieve at Boingo is one of nimbleness and quick response to changing market conditions. At the same time, we need to follow best practices in project management, and quality assurance. The successful candidate will reside in the Dallas Metro Area and have experience in project management within the telecommunications industry. Experience in both large company and small company environments are desirable.

 Responsibilities

• Work cross-functionally with field engineering, development, and professional services through network buildout / project lifecycle
• Understand business and technical requirements to define project scope, deliverables and delivery commitments
• Assume responsibility for driving and delivering multiple projects and releases for cross-functional team
• Demonstrated ability to understand technical aspects of DAS deployment, project management and lifecycle operations
• Maintain strong communication with clients, administrative staff, contractors, general contractors (GCs), and authorities having jurisdiction (AHJs).
• Experience working on the technical aspects of wireless network technology, deployment, construction standards, product, and project.
• Successfully manage and prioritize multiple projects using project planning techniques and software through all phases of the project lifecycle
• Proactively track deliverables and act when they are missing or late
• Drive project activities against plans, and develop and manage project status documentation and communications
• Manage cost and schedule and make sound fiduciary decisions regarding project expenditures
• As part of project status tracking and reporting, continuously assess project risk factors and recommend appropriate courses of action to mitigate
• Lead and manage recurring partner requirements, service levels, reporting, change management quality assurance and Key Performance Indicators (KPI’s) including formal weekly / monthly / quarterly reporting requirements and meetings
• Mentor other staff and collaborate as a member of technical sales support as needed.

Requirements

• 8+ years working experience Managing DAS and ERRCS projects
• Proficient in business tools like Excel, PowerPoint, and other MS Office tools.
• Ability to read and interpret blueprints and construction drawings.
• Proven track record in delivering large scale projects on schedule
• Experience managing capital for multi-million-dollar project costs and expenditures
• Strong project management skills, methodologies and analytical skills
• Ability to drive all aspects of a product through the entire life cycle
• Sound business judgment and ability to make data-driven decisions
• Strong interpersonal and communication skills
• Strong ability to lead and motivate team members
• Ability to create and deliver effective presentations
• Experience in the telecommunications industry
• BS Degree preferred
• Must be self-motivated with a proactive approach to working with diverse teams.
• Travel to local and out-of-state sites will be required.

Meet Boingo – named among the Best Places to Work! 

Boingo Wireless simplifies complex wireless challenges to connect people, businesses, and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to office buildings and hospitals, Boingo helps folks stay connected to the people and things they love 

Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and building awesome products.  

We offer a generous benefits package including health, dental, vision, 401(k) match, annual bonus plan, unlimited vacation, paid parental leave, tuition reimbursement, and more! It’s no wonder we’ve been named among the Best Places to Work! 

Boingo’s new headquarters is located at The Star District, offering 35 shops, restaurants, and specialty services.  

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.  

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