About the Role:

We are seeking a smart, well-organized and highly motivated Senior Counsel, Commercial & Privacy to join our Legal Team in connection with contract negotiation, contact management and data privacy initiatives as well as assisting with and offering legal counsel and advice on a variety of other legal and governance matters.

The candidate will report to the Head of Commercial and, with our existing commercial attorneys, be responsible for supporting the Company’s commercial legal requirements in the US, including managing and negotiating sales and sales–related agreements consisting of SaaS Master Services Agreements, software license agreements and other standard commercial and technology-related contracts such as non-disclosure agreements, consulting agreements and vendor/service provider agreements. The candidate is also expected to have an interest in and a working knowledge of privacy rights and obligations (both domestically and abroad), be a strong contributor to the company’s privacy and compliance initiatives.

This is a 6-month full-time temporary position, covering for an employee on parental leave. The role is expected to start within the first 2 weeks of June, with an end date towards the end of 2026. This position is eligible for W-2 with Benefits provided. As a full-time salaried position, this role will pay between $87.50-$92.50/hour, plus bonus. 

Your job will be to:

• Be a legal point of contact for the company’s customer and vendor contract needs
• Structuring, drafting and negotiating a wide range of complex technology agreements including master services agreements, SaaS software subscription agreements, inbound software license agreements and non-disclosure agreements, and coordinate involvement of all necessary cross-functional business and technology constituents
• Advise on contract status, legal risks, and the legal liabilities associated with different deals
• Review, revise and negotiate a variety of other commercial and vendor agreements
• Contribute to the development of, and assist in the revision of, standard form agreements
• Participate in our standard contract administration policies and practices that support the entire contracts process including: intake, negotiating, processing, signing, filing and real-time tracking
• Participate in and contribute to the company’s privacy initiatives
• Work with and advise executives within the Company on a variety of legal and compliance issues
• Provide legal support to Bloomreach’s internal stakeholders including sales, marketing, engineering, facilities, finance, and people teams
• Research and anticipate unique legal issues that could impact the Company
• Provide training to Company personnel on legal topics
• Work with and manage outside counsel on a variety of legal matters

You have the following experience and qualities:

• J.D. and excellent academic credentials
• Member in good standing of state bar association
• 5-8 years of commercial transactional legal experience with emerging growth technology companies, with an in-house legal department structuring, drafting and negotiating complex software licensing and other commercial agreements including channel partner, distribution, reseller, procurement, facilities, real estate lease and marketing and sponsorship agreements
• Excellent drafting skills
• Strong negotiating skills with both legal and financial/commercial issues
• Ability to be a self-starter
• Ability to be flexible and to efficiently and confidently balance legal risks and business concerns
• Excellent business judgement and ability to think strategically
• Excellent interpersonal skills; sense of humor required
• Strong verbal and written communication skills
• High integrity, good organizational skills and ability to analyze, plan, prioritize and execute resourcefully on multiple, simultaneous projects
• Ability to collaborate and execute in a fast paced environment
• Detail-oriented with the ability to work on complex tasks independently or collaboratively, as needed
• Ability to effectively organize and prioritize multiple tasks in a deadline-oriented environment
• Leader and team player and comfortable working with a globally distributed team with a positive and engaged personality, proactive, hand-on approach. Ability to work well with a high level of autonomy and trust.
• Experience with global privacy regulations including the California Consumer Privacy Act (CCPA) and the European Union General Data Protection Regulation (GDPR), cybersecurity, data protection, data retention, data security and data breach best practices a plus

Excited? Join us and transform the future of commerce experiences.

Regional benefits:

• Health care including medical, dental, and vision insurance

About the Role:

Become a Senior Finance Manager for Bloomreach! Come join our growing team as we build a world-class finance organization for the leading company in digital and commerce experience. We are looking for an FP&A Senior Manager to work with key leadership team members and stakeholders throughout the company on enterprise-wide planning. In this highly visible role, you will provide financial leadership resource planning & budgeting, forecasting and long-range planning.

This is a 6-month Full-Time Contract-to Hire position to support our GTM FP&A team. You will be on a W2 with Benefits provided.

What you’ll do: 

• Lead the monthly financial reporting process
  
  
• Help drive the GTM planning and forecasting process, collaborating with other departments, and providing financial analysis to support strategic decision-making
• Oversee the development and maintenance of financial models/reports for marketing pipeline and KPI tracking, providing accurate forecasts, trend analysis, and strategic insights to support business decisions
• Build and maintain reports within Adaptive Insights for our monthly financial reporting. 
• Create and deliver presentations to C-level execs, our Board of Directors, outside investors, and key leadership teams across the organization
• Conduct and consolidate monthly variance analysis, refine, update and maintain our enterprise-wide rolling forecast
• Ad-hoc financial modeling as needed

• Manage company-wide headcount planning, budgeting, and forecasting process
  
  
• Partner with key stakeholders across the GTM and G&A orgs, ensuring financial insights align with our broader strategy and enable data-driven decision-making
• Manage and coordinate the development of annual and recurring forecasts, focusing on the underlying business drivers and key financial and operating metrics to align long-term objectives
• Document and periodically update monthly / quarterly key business processes and documents

• Track key operating and financial metrics to inform resource allocation and investment decisions
  
  
• Analyze effectiveness of resource investments by defining right metrics to measure
• Drive analysis of strategic opportunities through financial modeling

Professional experience

• Bachelor's degree in Finance, Business or a related field or equivalent practical experience
• 5-8 years of experience in financial planning and analysis (FP&A), strategy consulting, investment banking, or venture capital with a subsequent stint in high growth enterprise software company
• Outstanding financial modeling and excel skills with an ability to produce timely and accurate work
• 1-2+ years of experience in a public company a plus
• Experience with Adaptive and/or NetSuite preferred

Personal qualities

• Strong interpersonal and team building skills; ability to work with a diverse team and influence/drive change across functional and business boundaries
• Demonstrated problem solving and analytical skills
• Ability to handle multiple projects simultaneously in a fast-paced environment across different time zones

Excited? Join us and transform the future of commerce experiences.

#LI-AB1

About the Role:

We are looking for a Strategic Financial Systems Manager to own and evolve our complete finance suite of applications, including; NetSuite, Concur platforms end-to-end, with a particular focus on the revenue recognition process and robust, well-architected integrations across these systems. This role sits in our IT organization at the intersection of Finance, Accounting, Procurement, and IT, ensuring that our core financial systems are reliable, well-governed, scalable, and user-friendly.  Having exposure and experience with Salesforce CPQ is a plus.

You will serve as the strategic product owner for NetSuite and Concur: defining the roadmap, driving process optimization, leading implementations/enhancements, and ensuring data integrity and robust controls across our financial landscape.

Key responsibilities:

Platform ownership & strategy

• Act as the primary owner for NetSuite, Concur, Zone Advanced Billing, and Tesorio, accountable for overall system health, roadmap, and stakeholder satisfaction.
• Provide guidance and assistance with the integration of Salesforce CPQ.
• Define and maintain a multi‑year roadmap for financial systems aligned with Finance, Accounting, and IT strategy.
• Evaluate and implement new modules, features, and integrations (e.g., advanced revenue, multi-entity, tax, expenses, travel, cards) to support business growth and complexity.
• Establish and maintain governance standards around configuration, customization, and change management.

Process design & optimization

• Partner with Accounting, FP&A, Tax, Procurement, and The People Operations teams to map current processes and design future‑state workflows across order-to-cash, procure-to-pay, record-to-report, T&E, and corporate card programs, with a strong emphasis on accurate, timely revenue recognition and downstream reporting.
• Lead initiatives to simplify, standardize, and automate key finance processes leveraging NetSuite and Concur capabilities.
• Translate business needs into well-documented requirements, solution designs, and acceptance criteria.
• Build and maintain documentation for processes, configurations, and data flows.

Delivery & project leadership

• Lead end-to-end delivery of financial system projects (new modules, integrations, rollouts, and major enhancements).
• Coordinate internal teams, external partners, and vendors; manage scope, timelines, risks, and dependencies.
• Own testing strategy (unit, system, integration, UAT) and ensure high-quality releases through disciplined change management.
• Drive global rollouts and localization where needed (tax, statutory reporting, multi-currency, entities).

Integration, data & controls

• Design and oversee integrations between NetSuite, Concur, Zone Advanced Billing, Tesorio, Salesforce CPQ, and adjacent systems (e.g., BambooHR, banking, BREX corporate cards, data warehouse/BI), ensuring end-to-end data consistency that supports accurate revenue recognition and forecasting.
• Ensure data integrity, reconciliation, and consistency across systems, including master data management for vendors, customers, GL accounts, and cost centers.
• Partner with GRC / Security / Internal Audit to maintain SOX-compliant controls, appropriate access, and audit trails across NetSuite and Concur.
• Support audit requests, including configuration evidence, workflow documentation, and reporting from financial systems.

Support, operations & enablement

• Serve as tier‑2/3 escalation point for complex NetSuite and Concur issues; coordinate with vendors and implementation partners as needed.
• Define and track SLAs for incident response, change requests, and enhancements.
• Develop and deliver training, onboarding, and self‑service resources for Finance, Accounting, and business users.
• Provide thought leadership on best practices in financial systems, staying current on platform roadmaps and industry trends.

Experience & Qualifications:

Required:

• 7-10+ years of experience in financial systems, business systems, or finance operations, with significant ownership of NetSuite.
• Deep hands-on expertise with NetSuite (administration, configuration, workflows, saved searches, reporting, roles/permissions, integrations and ARM).
• Strong working experience with Salesforce CPQ  including configuration, policies, and integrations to Netsuite
• Strong working experience with Concur (Expense and/or Travel) including configuration, policies, and integrations to ERP and card providers.
• Proven track record acting as a product owner / platform owner for enterprise financial applications.
• Demonstrated success leading cross-functional projects and major system enhancements in a high-growth or multi-entity environment.
• Solid understanding of accounting principles (GAAP), order-to-cash, procure-to-pay, record-to-report, and T&E processes.
• Experience implementing and operating controls in a SOX or audit-driven environment (segregation of duties, access models, change controls).
• Strong analytical and problem‑solving skills with the ability to translate business requirements into scalable system designs.
• Excellent communication skills; comfortable working with executives, Finance, IT, and end users across time zones.

Preferred:

• Experience with:
• Multi‑subsidiary / multi‑currency NetSuite environments.
• Revenue accounting and/or subscription / SaaS business models.
• Global T&E policies, corporate card programs, and spend governance in Concur.
• Integration platforms (iPaaS) or tools (e.g., Celigo, Boomi, Mulesoft) and REST/SOAP APIs.
• Experience with Zone Advanced Billing or SuiteBilling.
• Background collaborating closely with IT Infrastructure / Security / GRC on identity, SSO, and access governance for financial systems.
• Prior experience in SaaS, technology, or high-growth companies.
• Relevant certifications (e.g., NetSuite Administrator, NetSuite ERP Consultant, Concur certifications) are a plus.

What success looks like (first 12 months)

• A clear, prioritized roadmap for NetSuite, Concur, Zone Advanced Billing, Tesorio, and Salesforce CPQ is agreed with Finance, Accounting, and IT and is being executed predictably, with particular focus on revenue recognition and end-to-end system integration.
• Key processes across order-to-cash, procure-to-pay, and T&E are measurably simpler, faster, and more reliable, with reduced manual work and fewer exceptions.
• Audit and control requirements for NetSuite and Concur are consistently met, with clean evidence, strong access governance, and stable change management.
• Stakeholders across Finance, Accounting, Procurement, and IT view you as the go‑to partner for financial systems strategy and execution.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $125,000-$175,000, plus bonus & RSU's. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution

#LI-AB1

About the Role:

Do you love the idea of helping some of the world’s biggest and most innovative businesses build immersive and exciting digital experiences? As a Bloomreach Senior Solutions Consultant II, you would be one of the trusted advisors in a high-energy, high-performance sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy across Bloomreach’s agentic personalization platform, including our solutions for ecommerce search & merchandising and cross-channel marketing automation, all powered by Loomi AI. 

We strive to lay strong foundations in our sales cycles to establish long-term partnerships between Bloomreach and our customers. This role will be supporting the Americas (US, Canada, LATAM). We’re looking for an experienced team member to help shape the tools & processes needed to support Bloomreach’s continued expansion in this market.

Key Responsibilities:

• Assume the role of Bloomreach platform and solutions expert to support the Sales team in a pre-sales capacity.
• Support the Sales team with tailored product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on driving value through AI-powered search, product discovery, merchandising, and cross-channel marketing experiences, all powered by Loomi AI.
• Partner with Account Executives to develop account strategy and execution across the sales cycle, assisting with activities such as client discovery, product demos, RFPs, and sandbox/POCs. 
• Qualify, design, and demo solutions across ecommerce search & merchandising, onsite experiences, and cross-channel marketing campaigns, including combined platform storylines in complex deals, acting as an industry & showcase expert for partners, customers, and prospects
• Conduct scoping meetings and create  technical implementation plans to ensure data and use case needs are properly mapped to the platform’s capabilities
• Understand client priorities, challenges, and objectives as part of client discovery 
• Stay updated on the latest features and capabilities of Loomi AI, our agentic platform for personalization, and the apps it powers; from ecommerce search and merchandising to marketing automation and conversational experiences, and educate clients & partners on how to leverage these for their benefit.

Required Qualifications:

• 6+ years of relevant experience in Presales, preferably in SaaS or marketing
• Experienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process
• Understands basic concepts of Machine Learning and AI, CDPs, marketing automation, and analytics.
• Is comfortable presenting on technical subjects, including to non-technical audiences
• Have industry experience in retail, e-commerce, marketplace, or D2C brands
• Has development experience in HTML, CSS, JS and web technologies.
• Some proficiency with APIs and integrations, and the ability to work closely with client IT teams.
• Excellent problem-solving skills and the ability to design solutions that meet complex business requirements.
• Strong communication and presentation skills.
• A commitment to continuous learning and staying updated on the latest industry trends and technologies.

Preferred Qualifications:

• Expertise with frontend programming languages (JS/HTML/CSS) and templating languages (e.g. Jinja, Liquid) also a plus
• Experience with ecommerce search and merchandising workflows (e.g., relevance tuning, ranking rules, navigation, search KPIs) and with cross-channel marketing and personalization (e.g., email, SMS, onsite experiences)

Excited? Join us and transform the future of commerce experiences.

The on-target-earnings range for this position is $190,000-$240,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional Benefits:

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution

#LI-AB1

About the role: 

Bloomreach is seeking a Business Development Representative to actively educate new markets and prospects about opportunities with Bloomreach. Our Business Development team bridges the gap between sales and marketing by navigating complex organizations and filling our pipeline with qualified opportunities. We are responsible for opening the door to deals that ultimately drive millions of dollars of revenue for Bloomreach and our customers. We enjoy meeting and interacting with new people. We are relentless, tenacious, entrepreneurial, and collaborative.

The Business Development role at Bloomreach is challenging and fulfilling. You will have the opportunity to build relationships with prospects and business partners at all levels of an organization and enable us to break through the noise with creativity and an excellent understanding of how our products drive value for businesses.  Most importantly, the Business Development role at Bloomreach is a launch pad for many other roles in Bloomreach, including Sales, Customer Success, Marketing, and Operations.  

This is a Hybrid role requiring you to be Onsite at our Charlotte office up to 3 days per week. 

Your job will be to:

• Represent Bloomreach’s products and services
• Drive demand in your territory through focused telephone campaigns, emails, social media, events, and other innovative demand generation activities
• Address each customer's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests
• Generate sales qualified leads 
• Research organizations and relationships between prospects to create an account penetration strategy
• Educate and qualify prospects within Target Accounts – developing sales-ready opportunities
• Address and convert inbound leads with speed and rigor
• Meet or exceed your quarterly pipeline quota as well as activity, conversion, and velocity goals
• Leverage all of Bloomreach to win customers 
• Partner with account executives and channel managers to identify key players and accounts to develop
• Work closely with Marketing to execute on campaigns and events, as well as provide feedback on changes we can make for future Marketing activities
• Leverage the latest revenue technology, including Salesloft, Salesforce, Gong, Zoom Info, and LinkedIn to support productivity and data-driven decision making
• Identify and share best practices 
• Develop and revise calling scripts and email cadences
• Support your peers to win as a team

You have the following experience and qualities:

• 2+ years post-college experience in a sales, marketing, or customer-facing role with a track record of exceeding goals
• Proficiency with sales processes and tools (e.g., CRM, outbounding)
• A tenacious and entrepreneurial spirit with a passion for winning
• Strong organizational and time management skills, always working with a sense of urgency
• Excellent written and spoken communication skills
• Comfort with cold calling and managing objections / rejections
• Strong desire and ability to move up within a sales organization
• Willingness to work up to 3 days/week in our dynamic Charlotte office alongside your manager and teammates
• Willingness to travel to internal and customer-facing events up to 3x per quarter
• BA/BS degree or equivalent

Excited? Join us and transform the future of commerce experiences.

The on target earnings (OTE) range for this position is $70,000-$80,000, consisting of base plus commission. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

#LI-AB1

What challenge awaits you?

The Vice President & GM, Product Management – Commerce AI will lead product strategy and execution across Bloomreach's Search and Recommendations apps and agents — encompassing AI-powered search, merchandising, recommendations, SEO, and conversational product discovery. This role carries GM-level accountability for the product lines serving hundreds of global merchants.

This leader will own the end-to-end product vision for how shoppers discover products — from traditional keyword search to agentic, conversational commerce — and will drive the convergence of Discovery and Clarity into a unified, AI-native product discovery experience. The role also includes oversight of Bloomreach's emerging presence in off-site discovery channels, including ChatGPT and other LLM-powered surfaces via Loomi Connect.

You will be a key member of the Product Leadership Team, reporting directly to the Chief Product Officer. You will partner closely with Engineering, Data Science, GTM, and Customer Success leaders to ship products that measurably improve Revenue Per Visitor (RPV) for the world's largest retailers and brands.

This role requires a leader with deep product experience in Commerce AI — especially search and recommendations — who can come in and execute quickly. We are looking for someone technical with strong product instincts and a bias for driving outcomes. 

This person will work closely with the Product and Field leaders and must be a confident, conviction-driven leader who can hold their ground, collaborate effectively with strong-minded peers, and drive alignment across the organization.

Your responsibilities will include:

• Owning the product vision and strategy for Search, Merchandising, Recommendations, SEO and Conversational Agent, ensuring a cohesive roadmap that maximizes RPV and competitive differentiation
• Driving the convergence of Search into a unified, agentic product discovery experience — from core search ranking to full-page conversational shopping
• Leading and scaling a high-performing product organization spanning Product Directors, Staff/Principal PMs, and a Product Researcher across multiple geographies (US, EU, India)
• Owning business KPIs for the Search & Recommendations product line, including ARR growth, customer retention, RPV lift, and competitive win rates 
• Driving the product roadmap for AI-powered search and ranking, including semantic search, LLM-powered query understanding, 1:1 personalization, and advanced base ranking models
• Shaping the agentic commerce strategy, including onsite conversational search (Agentic AI Mode), off-site discovery via Loomi Connect / ChatGPT integration, and MCP-based agent extensibility
• Overseeing the Conversational Agent roadmap, including conversational engine architecture, consultative selling experiences, customer review ingestion, multi-channel expansion (WhatsApp, SMS, mobile app), and customer service integrations
• Partnering with Engineering and Data Science to push the boundaries of AI/ML in commerce — from ranking models and vector search to LLM orchestration and real-time personalization
• Representing Bloomreach externally as a product thought leader in commerce search and discovery — with analysts (Gartner, Forrester), at industry events, and in strategic customer engagements
• Collaborating cross-functionally with the Marketing product pillar, CDE/Data Hub team, GTM, and Customer Success to drive compound value across the Bloomreach platform
• Transforming the product organization with modern, agentic ways of working — leveraging AI-powered tools for product planning, research, prototyping, and requirements generation to dramatically accelerate the team's velocity and decision quality
• Acting as a true General Manager for the Discovery and Clarity business — owning not just the product but the commercial outcomes, partnering deeply with Sales, Solution Consulting, Customer Success, and Professional Services to drive pipeline, win rates, retention, and expansion
• Serving as a strategic partner to Field teams — engaging directly in strategic customer conversations, supporting complex deal cycles, informing competitive positioning, and ensuring the product roadmap reflects market reality and customer needs
• Recruiting, developing, and retaining best-in-class product talent, fostering a culture of ownership, velocity, and customer obsession

Your success story will be:

• In 30 days, you will internalize Bloomreach's product strategy, the Search product architectures, competitive landscape, and key customer relationships. You will form a point of view on the current roadmap, team structure, and strategic priorities, and build strong relationships with your peers on the Product, Engineering, and GTM leadership teams.
• In 60 days, you will finalize your product strategy for Search, align with Engineering on execution priorities, and shape your organization to deliver against the strategy. You will have established a clear operating rhythm with your team and cross-functional partners.
• In 90 days, you will be executing against your strategy with measurable KPIs. You will have made key roadmap decisions, driven alignment across the products, and established yourself as the go-to product leader for commerce search and discovery — internally and externally.

You have the following experience and qualities:

• 10+ years of product management experience, with at least 5 years in a senior leadership role (VP, GM, or equivalent) owning a product P&L or significant revenue line
• Deep domain expertise in Commerce AI, particularly in e-commerce search, recommendations, personalization, and/or merchandising — ideally at a SaaS platform serving enterprise retailers
• Strong technical acumen — comfortable going deep on AI/ML concepts (ranking models, NLP/NLU, LLMs, vector search, real-time personalization) and partnering effectively with engineering and data science teams
• Experience with marketing technology (CDPs, marketing automation, campaign management) is a strong plus, providing future flexibility to expand product footprint across the Bloomreach portfolio
• Proven ability to drive business outcomes — you think in terms of RPV, conversion rates, ARR, and customer impact, not just features shipped
• Track record of building and scaling high-performing product teams across multiple geographies and time zones
• Demonstrated experience transforming product organizations with modern, agentic workflows — using AI-powered tools (e.g., Claude, Cursor, Copilot) for product planning, rapid prototyping, competitive research, and requirements generation to dramatically compress cycle times
• GM mindset with strong commercial instincts — you have partnered directly with Sales, Solution Consulting, and Customer Success teams to close strategic deals, drive NRR/GRR and ensure product-market fit in the field
• Conviction-driven leadership style — you form strong points of view, back them with data, and can hold your ground in debates with strong-minded peers and executives while remaining collaborative and respectful
• Excellent cross-disciplinary collaboration skills and strong organizational agility — you thrive in a matrixed environment and can influence without authority
• Experience representing products externally to analysts, at industry events, and in strategic customer engagements
• Comfort with ambiguity and fast-paced environments — you can move quickly, make hard decisions, and adapt as the market and organization evolve
• Very strong presentation and storytelling skills — you can articulate a compelling product vision to audiences ranging from engineers to the C-suite to enterprise customers

Excited? Join us and transform the future of commerce experiences.

#LI-JL1

About the Role:

We want you to join Bloomreach full-time as our next Software Engineer II, on the Pulsar team. The Pulsar team builds platform and admin services that all Bloomreach SaaS products rely on. In your first year, you’ll develop features used by thousands of customers and deliver fast, consistent, and high-energy (but low-drama) product releases. We all work remotely from the US, India, and Europe.

Examples of our services:  

• Central services to publish Model Context Protocol APIs for external AI agents
• Multi-product customer provisioning and licensing orchestration
• Integrated user management, authentication, and authorization
• High-availability, centralized configuration management
• Tools for new customer integration & product tuning

Why you’ll love your work

• Technical Variety: Cloud-native services with diverse tech stacks offer learning and experimentation.
• Impact: Our services are used by customers and teams across the company – engineers, product managers, services consultants, and even executives.
• Autonomy: Senior engineers design, build, and deploy complete projects and are experts in our services.
• Teamwork: Your teammates are also high performers and will support you with learning our systems, brainstorming & design review, and running high-reliability production deployments.

Your typical day

Your day begins with review of a US teammate’s GitLab merge request. It has already been reviewed by Claude, but you’ll think deeply about the business problem, alternative solutions, and future needs. Then you spend a few undisturbed hours “in the flow,” working on changes to the user management APIs to support a UX improvement that a designer suggested yesterday. Soon, all your new unit tests are green. With a few keystrokes, you create a merge request, spin up a dev instance, and deploy your change. After some quick smoke tests, you send a link to a frontend engineer who is collaborating with our team.

After lunch, you join your team for a quick standup via Zoom to discuss current work and the plan for the next few days. A teammate offers to review your new code. It has some complex behavior, so you walk through it together and make a few improvements.

The frontend engineer confirms over Slack that your API changes provide what they need. You merge it, which automatically retests and deploys to a staging environment. The UI changes and a few more integration tests from the QA team will be merged in a day or two. Your improvement will be in production in a few weeks.

Next, you respond to a Slack request for advice on integrating with the authorization API. You draft a short tech design doc that links the API spec, code examples, and optimization tips. You discuss it on the team channel, and your manager forwards it to another team that’s also starting a new service.

Your day ends with a quick chat with a product manager about another idea….

Our tech stack(s)

• Languages & Frameworks: Java / Spring, Python, Go – occasionally TypeScript, Angular, React
• Data: Postgres, MySQL, MongoDB, Redis, Kafka
• Cloud: AWS & GCP (RDS, Redshift, Pub/Sub, BigTable, DataFlow, etc), Docker & Kubernetes (via EKS & GKE)
• Tools: Jira, Gitlab CI/CD, Prometheus, Grafana, OpenSearch

Our expectations

• Flexible intelligence: Stretch your technical skills in a distributed cloud environment, making changes across systems built with various tech stacks to meet challenging requirements.
• Drive: Rapidly ship product improvements that affect thousands of users in a low-drama and high-trust way. 
• Security & Reliability: Balance risks and benefits of change with discipline and agility.
• Communication: Organize technical work and maintain trust/respect across multiple teams, geographic regions, and departments.
• Knowledge Sharing: Proactively share expertise, guide less experienced team members, and document work for long-term sustainability.

The ideal candidate’s experience

• Active user of AI coding tools such as Cursor and Claude Code
• Developed backend services with Python using a variety of data systems (3+ years)
• Understands web security principles (OWASP), Authentication, and Authorization practices
• Designed APIs for a SaaS product
• Operated services in production on public cloud infrastructure
• Some experience with Java / Spring or Go
• Exposure to web frontend development (Angular / React)

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $125,000-$155,000, plus bonus & RSU's. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution

#LI-AB1