We’re looking for a highly organized and motivated Customer Marketing & Advocacy Specialist to support the execution of our growing customer marketing and advocacy programs. This role is critical to scaling how we engage, learn from, and activate our customers across the full lifecycle. 

As part of the marketing team, you’ll work cross-functionally with Customer Success, Sales, and Demand Generation to bring customer stories to life, support advocacy initiatives, and ensure our programs run smoothly and effectively. You’ll play a key role in coordinating campaigns, managing logistics, and maintaining the systems and data that power our customer programs. 

This is an excellent opportunity for someone early in their marketing career who is detail-oriented, collaborative, and excited to build experience in customer marketing and advocacy. 

Why you’ll love this role 

Do you enjoy working across a variety of marketing programs, from advocacy and content to campaigns and events? Do you thrive in a highly collaborative environment, partnering with teams like Customer Success, Sales, and Demand Gen? Are you excited by the idea of bringing real customer stories and experiences to life? Are you looking for an opportunity to grow your skills and build a career in customer marketing and advocacy? 

If so, we’d love to hear from you. 

What you’ll do 

• Support the execution of customer marketing and advocacy programs, including customer references, reviews, and testimonials  

• Coordinate customer content development (case studies, quotes, and success stories), including scheduling, approvals, and asset management  

• Assist with customer campaigns and communications, including newsletters and review site outreach  

• Execute customer surveys (e.g., NPS, product feedback), including setup, distribution, and response tracking  

• Support customer engagement activities such as events, speaker programs, and customer appreciation  

• Maintain and update customer data across systems (e.g., CRM, advocacy platforms, survey tools)  

• Track program activity and assist with reporting and basic insights  

• Coordinate cross-functionally with marketing, customer success, and sales teams to support program execution  

Skills & Requirements 

• 1–3 years of experience in customer marketing at a B2B software company or marketing in the security industry  

• Strong organizational and project coordination skills  

• Excellent written and verbal communication skills  

• Detail-oriented with the ability to manage multiple tasks simultaneously  

• Comfortable working with data and marketing tools (e.g., CRM, survey platforms)  

• Self-motivated, collaborative, and eager to learn 

The base salary range across the U.S. for this role is between $82,400-$123,600. In addition, this role is eligible for a bonus. Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education.

Black Duck, the 2025 leader in Gartner’s Magic Quadrant for Application Security, is seeking an experienced Technical Account Manager (TAM) to lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.

The Team

The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.

 Our Culture

At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence. We celebrate wins together and support each other through challenges, creating a strong sense of purpose and camaraderie.

 Growth Opportunities

Joining Black Duck means investing in your professional growth. We offer specialized training, mentorship from industry leaders, and opportunities to work on cutting-edge projects. You’ll expand your technical and leadership skills while helping customers transform their software development practices.

What You’ll Do

• Prioritize, Escalate, and Resolve technical product Issues
• Provide Industry Specific Compliance / Regulatory Guidance
• Role-specific training for developers, testers, product teams, and security administrators
• Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows
• Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices
• Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy
• Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes
• Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value
• Foster community and knowledge-sharing across customer teams and internal stakeholders

You’ll Have

• Strong knowledge of application security, vulnerabilities, and open-source licensing
• Hands-on experience with CI/CD and DevOps tools
• Software development experience in languages like C/C++, Java, or C#
• Proven ability to influence and guide customers through technical transformation
• Excellent communication, relationship-building, and project management skills
• At least 7 years in a customer-facing technical role
• Ability to travel up to 25% as needed
• Bachelor’s degree in Computer Science, Engineering, or a related STEM field

Preferred Qualifications

• Successful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOps
• Security certifications (e.g., CEH, CISSP, CSSLP)
• Experience with enterprise-scale web development and microservices
• MBA or Master’s degree in a technical or management field

The base salary range across the U.S. for this role is between $125,300-$188,000. In addition, this role may be eligible for commission. Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. 

Senior Program Manager, Enterprise Applications

Location: Burlington, MA | Atlanta, GA | US-Remote
Department: PMO, Finance & Enterprise Applications
Reports To: Director of PMO

About the Role

If you enjoy bringing structure to complexity — and turning cross functional ideas into measurable business impact — this role will feel right at home.

Black Duck is seeking a Senior Program Manager, Enterprise Applications to lead high impact, business‑critical initiatives that modernize, scale, and optimize our internal processes and systems ecosystem. You’ll operate at the center of execution — connecting teams, aligning priorities, and driving programs forward with clarity and momentum.

This role is responsible for leading strategic initiatives across ERP, CRM, CPQ, billing, data platforms, and emerging AI/automation capabilities, ensuring systems are efficient, scalable, and aligned with business growth objectives.

Key Responsibilities

• Lead enterprise-wide transformation programs, including modernization of ERP, CRM, CPQ, billing, and data platforms
• Own end-to-end delivery — from roadmap definition and stakeholder alignment through execution, change management, and post‑implementation optimization
• Drive AI and automation initiatives, including workflow automation, intelligent process design, and integration of AI‑enabled tools
• Partner cross functionally with Finance, Sales, Customer Success, Product, IT, Revenue Operations, and FP&A
• Translate business objectives into clear program strategies, roadmaps, and execution plans
• Establish and enforce program governance, including status reporting, risk/issue management, dependency tracking, and executive communication
• Lead cross functional teams and external partners, ensuring alignment, accountability, and delivery excellence
• Bring clarity to ambiguity — define scope, align stakeholders, and maintain execution momentum
• Identify opportunities to streamline processes, improve data quality, and enhance system usability
• Develop business cases and ROI analyses to support enterprise system investments
• Serve as a strategic advisor to the Director of PMO on prioritization, resource planning, and enterprise systems strategy

What Makes You a Great Fit

• 8 – 12+ years of program or project management experience, with a focus on enterprise applications (ERP, CRM, CPQ, billing, data platforms). Experience with Salesforce, CPQ, NetSuite, Churn Zero, Reporting tools is a plus.
• Proven success delivering complex programs in a matrixed SaaS or technology environment
• Strong execution mindset — able to connect the dots, challenge assumptions, and drive outcomes
• Deep understanding of enterprise systems architecture, integrations, and business process design
• Experience leading digital transformation initiatives across multiple workstreams
• Strong analytical and financial acumen, including business case development and ROI tracking
• Highly proactive and forward-thinking, with strong ownership and accountability
• Familiarity with SDLC, Agile, and Waterfall methodologies
• Experience managing vendors, system integrators, and third-party partners
• Excellent communication skills with a polished, executive presence and ability to influence at all levels
• Strong change management mindset, with the ability to drive adoption and organizational alignment
• PMP, PgMP, Agile, or similar certifications are a plus

Why You’ll Love This Role

• High visibility role with impact across the entire organization
• Opportunity to lead strategic, enterprise-wide transformation initiatives
• Direct influence on the systems and processes that enable business growth
• Collaborative, cross functional environment with strong partnerships
• Ability to shape and scale how work gets done in a growing cybersecurity company

What Success Looks Like

• Enterprise systems that scale with the business and enable operational excellence
• Programs delivered on time, within scope, and with measurable impact
• Strong cross functional alignment and high stakeholder confidence
• Improved data quality, automation, and process efficiency across the organization
• A predictable, transparent delivery model that supports long-term business growth

Working at Black Duck

At Black Duck, we’re driven by a shared commitment to innovation, collaboration, and impact. As a leader in application security, we operate at the forefront of technology — helping organizations build secure, high-quality software at scale.

You’ll work alongside talented, motivated teams across the business, with opportunities to influence meaningful change and drive initiatives that directly support company growth. We value curiosity, ownership, and continuous improvement, and we empower our employees to bring ideas forward and make a real difference.

Whether you’re partnering across teams, modernizing systems, or solving complex challenges, you’ll be part of an environment where your work is visible, valued, and impactful.

Lead Product Marketing Manager – AST Tools

Join Black Duck and help shape the future of software security!

We empower organizations to build secure, high-quality software—minimizing risk while accelerating innovation. As a recognized pioneer in application security, Black Duck delivers solutions that help teams quickly identify and remediate vulnerabilities in proprietary code, open source components, and application behavior—across cloud, desktop, and datacenter environments.

We’re looking for a dynamic, creative, and driven Lead Product Marketing Manager to help grow our Application Security, Quality, and Compliance tool business by building compelling marketing and sales enablement materials that showcase our technical capabilities and differentiators.

Why You’ll Love This Role

Do you thrive on turning complex technology into clear, compelling stories? Do you enjoy collaborating in a fast-paced environment where your ideas make an impact? Are you ready to showcase your skills and grow your career?

If so, Black Duck is the place for you.

What You’ll Do

• Support product launches— build new feature demos, collateral, and training materials for our SAST, SCA, and Fuzzing solutions to enable marketing and sales .
• Craft powerful messaging that differentiates Black Duck solutions in a competitive market.
• Enable sales success by creating tools, presentations, demos, and competitive battle cards that win deals.
• Drive awareness through blogs, web content, datasheets, videos, and whitepapers that showcase our leadership.
• Be the voice of the market—analyze trends, understand buyer needs, and translate insights into compelling narratives.
• Engage with customers and partners to deepen understanding and refine positioning.
• Know the competition—develop strategies to win and keep us ahead.
• Collaborate on marketing plans with innovative ideas for demand generation and growth.

What We’re Looking For

• 8+ years in product marketing, technical marketing, product management, or related roles in B2B software.
• Passion for software development and security, with familiarity in AI-powered development, Open Source, DevOps, SaaS, and application security.
• Strong communication skills—able to turn technical concepts into clear, engaging content for diverse audiences.
• Proven ability to learn quickly, think creatively, and work collaboratively.
• Detail-oriented, results-driven, and comfortable managing multiple priorities in a fast-paced environment.
• BS/BA in a technical field preferred.
• Some travel (~ 10%) required.

The base salary range across the U.S. for this role is between $137,700-$205,500. In addition, this role is eligible for a bonus. Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education.

Sr. Product Marketing Manager – SaaS Platform

Join Black Duck and help shape the future of software security!
We empower organizations to build secure, high-quality software—minimizing risk while accelerating innovation. As a recognized pioneer in application security, Black Duck delivers solutions that help teams quickly identify and remediate vulnerabilities in proprietary code, open source components, and application behavior—across cloud, desktop, and datacenter environments.

We’re looking for a dynamic, creative, and driven Product Marketing Manager to help us grow our Polaris integrated SaaS platform business by building compelling marketing and sales enablement materials that showcase our technical capabilities and differentiators.

Why You’ll Love This Role
Do you thrive on turning complex technology into clear, compelling stories? Do you enjoy collaborating in a fast-paced environment where your ideas make an impact? Are you ready to showcase your skills and grow your career?

If so, Black Duck is the place for you.

What You’ll Do
• Support product launches—build new feature demos, collateral, and training materials for Polaris to enable marketing and sales.
• Craft powerful product stories that differentiate Polaris in a competitive market.
• Enable sales success by creating tools, presentations, demos, and competitive battle cards that win deals.
• Drive awareness through blogs, web content, datasheets, videos, and whitepapers that showcase our leadership.
• Be the voice of the market—analyze technology trends, understand buyer needs, and translate insights into compelling narratives.
• Engage with customers and partners to deepen understanding and refine positioning.
• Know the competition—identify Black Duck differentiators to win and keep us ahead.

What We’re Looking For
• 5+ years in product marketing, technical marketing, product management, sales engineering or related roles in B2B software (SaaS experience preferred).
• Passion for software development and security, with familiarity in AI-powered development, Open Source, DevOps, SaaS, and application security.
• Strong communication skills—able to turn technical concepts into clear, engaging content for diverse audiences.
• Proven ability to learn quickly, think creatively, and work collaboratively.
• Detail-oriented, results-driven, and comfortable managing multiple priorities in a fast-paced environment.
• BS/BA; technical field or MBA a plus.
• Some travel (~ 10%) required.

The base salary range across the U.S. for this role is between $106900-$160,400. In addition, this role is eligible for a bonus. Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education.

JOIN OUR TEAM! 

We’re currently looking for a Sales Development Representative (SDR) to join and grow our proven program at Black Duck Software.

As a Sales Development Representative, you will assist in generating new and expansion business. You will achieve this through the qualification of inbound leads and driving outbound campaigns in conjunction with Marketing & Sales efforts. The intention is to leverage these discussions as the onset of new pipeline and future sales. 

What You Can Expect:

We pride ourselves as the industry leader in software application security, and take pride in providing our teams with the best resources to aid in their success. As such, you can expect:

• To work within a proven and diverse SDR program alongside peers with deep knowledge and experience.
• Best in class enablement and onboarding to help you master each step of your career.
• Resources, including LinkedIn Sales Navigator, ZoomInfo, Salesloft, Salesforce, Drift, Zoom Meetings and Microsoft Teams.
• Industry leader status: Positioning best in slot services from a known with powerful recognition.
• Strong culture with a “Yes, IF...” mindset, that works hard, communicates well, and shares in a common goal & vision.
• A hybrid work environment of remote and in office work that provides personal flexibility, combined with the best environment for growth and development.

What You’ll Do:

• Generate interest and impactful client meetings, that yield sales opportunity pipeline.
• Learn target market, business drivers, and strategies to present Black Duck services.
• Follow up and qualify respondents from a variety of marketing programs.
• Drive high volume and quality outreach activity, including calls, emails, and LinkedIn activity.
• Research organizations to identify influencers, decision makers, and business goals to position Black Duck services.
• Nurture and manage lead contacts until they are qualified as sales-ready, providing your sales partners with prospect background, company need, and intrigue.
• Track all activity in our CRM system to support account management teams

Core Requirements:

• Working knowledge of MS Office application and internet navigation.
• A self-starter attitude with a competitive, results-oriented perspective.
• Organization and communication skills, with a passion for planning, prioritizing, and goal setting.
• An intrinsic motivation to get better every day, through continuous development and training.
• Professional persistence and ability to “think on your feet” to build rapport and create compelling client interactions.
• Proven track record of meeting and exceeding goals – quota bonus is applied to this role.
• BS or BA with 1+ year of professional experience (including internships). 
• Sales experience preferred

We care about your well-being and offer a strong Benefits package.

• Free gym, classes, health workshops
• Medical, Dental, Vision, RX benefits
• Paid holidays
• Flexible PTO, parental leave
• Flexible hybrid office arrangement
• Market leading product portfolio
• Opportunity to partner 1 on 1 with AEs at Black Duck
• Supportive office environment with social events and with free snacks and drinks located near Burlington mall & handful of restaurants
• Career path options, mentors and training
• Uncapped Quota Plan
• 401(K) Plan and Company Match                                                                                                                                                                                                                                           

Don't delay, apply today!         

The base salary range across the U.S. for this role is between $45,300 - $68,000.The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request.

The base salary range across the U.S. for this role is between $108,400-162,600. In addition, this role is eligible for commission. Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. 

Job title: Lead Software Engineer – SRE / DevOps (FedRamp)

As a Lead Software Engineer in Black Duck SRE team, you will play a key role in transforming our R&D products through the adoption of advanced cloud, Containerization, Microservices, modern software delivery and other cutting-edge technologies. You will be a key member of the team, working independently to develop tools and scripts, automated provisioning, deployment, and monitoring. 

Key Responsibilities: 

• Design and develop scalable, modular solutions that promote reuse and are easily integrated into our diverse product suite. 

• Collaborate with cross-functional teams to understand their needs and incorporate user feedback into the development. 

• Establish best practices for modern software architecture, including Microservices, Serverless computing, and API-first strategies. 

• Drive the strategy for Containerization and orchestration using Docker, Kubernetes, or equivalent technologies. 

• Ensure the platform's infrastructure is robust, secure, and compliant with industry standards. 

• Act as an escalation point for L1 operations members, troubleshooting issues and training on product-specific domains. 

• Drive product-specific improvements as identified in blameless postmortems, advocating for improvements in the product and infrastructure. 
• Design and implement tailored operational deployments for our FedRAMP-certified platform 

Work Location: Burlington, Mass (In-Office / Hybrid) 

Qualifications: 

• Bachelor's or Master's degree in Computer Science, Engineering, or related field. 

• A minimum of 8 years of experience in Site Reliability Engineering 

• A minimum of 3 years of experience working with DevOps for a FedRAMP product 

• Strong programming skills in Go, Python, or Shell 

• Mastery of modern platform technologies: Kubernetes, Terraform, GitOps (ArgoCD/Flux), and monitoring (Prometheus, etc) 

• Excellent problem-solving, organizational, and leadership skills. 

• Strong communication abilities to effectively collaborate with internal teams and stakeholders. 

• Experience with cloud governance, FinOps optimization, networking security, compliance frameworks, and deployment automation (canary deployments, feature flags) a bonus 

What We Offer: 

• An opportunity to be a part of a dynamic and innovative team committed to making a difference in the technology landscape. 

• Competitive compensation package, including benefits and flexible work arrangements. 
• A collaborative, inclusive, and diverse work environment where creativity and innovation are valued. 
• Continuous learning and professional development opportunities to grow your expertise within the industry.