SUMMARY

The Manager, Analytics is responsible for leading a team of BI developers and analysts to deliver reliable, high-performance business intelligence solutions in line with company strategy. This role emphasizes data modeling, ETL development, dashboard/report creation, and ensuring robust data pipelines. The Manager will collaborate closely with Product Management, IT, and business stakeholders to translate analytical needs into actionable insights, supporting data-driven decision-making company-wide.

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning a diverse set of industries.

If residing within commutable distance to our Newcastle office or Sydney office, a hybrid schedule would be offered (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance but who still reside in Australia.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead, mentor, and develop a team of BI and analytics professionals, including guidance on best practices for data modeling, ETL, and reporting.
• Collaborate with product managers, business units, and stakeholders to gather and clarify BI requirements and to translate them into scalable technical solutions.
• Architect, enhance, and support data warehouses and analytic data marts, primarily utilizing Jasper Server, Power BI and Snowflake.
• Oversee the design, implementation, and optimization of ETL processes to ensure the accuracy and timeliness of data integrations from multiple sources.
• Ensure projects are tracked in JIRA, with thorough code reviews, data quality checks, and UAT/testing prior to deployment.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives for the BI and Analytics team.
• Drive continuous improvement in BI processes, adoption of new tools/technologies, and foster a culture of data quality and governance.
• Troubleshoot and resolve data issues, working with engineering and business teams as needed to remove blockers.
• Ensure smooth collaboration with engineering, infrastructure, and business analysts to provide actionable BI solutions across teams.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• B.S. in Computer Science, Information Systems, Data Analytics, or related field, or equivalent experience.
• Deep expertise in SQL, including writing complex queries and performance tuning.
• Extensive hands-on experience with multiple reporting and BI tools such as Jasper Server, MicroStrategy, Sisense, SQL Server Reporting Services (SSRS), Power BI etc .
• Extensive hands-on experience with multiple database platforms such as MySQL, Postgresql, Snowflake.
• 3+ years in a BI/Analytics management or senior/lead BI developer role within a software development company.
• Experience architecting and supporting distributed BI systems/cloud analytics solutions.
• Strong understanding of data warehousing principles, data modeling (star/snowflake schemas), and data governance.
• Proven success managing multiple projects with Agile methodologies, especially involving large data sets and complex reporting requirements.
• Excellent interpersonal and communication skills, with a demonstrated ability to translate technical work into business value for non-technical audiences.

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Preference will be given to candidates who reside within a commutable distance of Avetta’s Sydney Office, located at Level 4, 175 Pitt Street, Sydney NSW 2000 or to those who reside near Avetta's Newcastle Office, located at Level 6, 24 Honeysuckle Drive Newcastle, NSW 2300. For those living near an office, this role requires a hybrid work schedule consisting of three in‑office days and two work‑from‑home days each week. Remote work may be considered for those outside of commutable distance to an office.

SUMMARY:

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. 

The Client Program Manager will own strategic and key client accounts, combining program management expertise with client success leadership. This role ensures the delivery of large-scale SaaS client programs while driving adoption, retention, and growth. Acting as both a trusted advisor and program leader, you will coordinate cross-functional teams, manage complex initiatives, and maintain strong client relationships to maximize value and impact.

Please note: This role requires full working rights in Australia, without current or future sponsorship. Proof of this is required to be produced during the final stages of the selection process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Program Management

• Develop, implement, and maintain program initiatives aligned with organizational objectives.
• Oversee multiple projects and teams within strategic client programs, ensuring goals are met or exceeded.
• Collaborate with sponsors and cross-functional teams to define scope, deliverables, resources, timelines, and work plans.
• Monitor program performance, identify risks, and implement mitigation strategies.
• Provide detailed management reporting and status updates to stakeholders.

Client Success

• Serve as the primary voice for strategic clients, nurturing relationships and identifying additional stakeholders.
• Conduct regular Success Planning and QBR sessions to demonstrate value and define next steps.
• Act as a trusted advisor on product functionality, best practices, and program recommendations.
• Drive adoption and expansion of Avetta’s platform through proactive engagement and training.
• Partner with Account Management, Implementation, and Professional Services to support growth and mitigate risk.
• Advocate for client needs internally, influencing process and product improvements.
• Collaborate closely with regional Client Success Managers on global complex initiatives to ensure regional execution and alignment success.

Leadership & Collaboration

• Mentor and guide team members on best practices and process improvements.
• Participate in special projects, NPIs, and cross-functional initiatives to enhance efficiency and scalability.
• Use data-driven insights to inform decisions and strategies.

PREFERRED QUALIFICATIONS:

• 8 years of combined program management and client success experience in a SaaS environment.
• Proven ability to manage multiple programs and major enterprise accounts concurrently.
• Strong communication, leadership, and organizational skills.
• Experience with Wrike, Jira, Confluence, SFDC, and CRM tools.
• Ability to travel minimum 10%.

IDEAL EDUCATION & TRAINING:

• Bachelor’s degree in business or related field (MBA preferred).
• PMP certification or equivalent experience.

Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

To apply for the Client Program Manager position, please submit your online application by June 30, 2026.

#LI-REMOTE

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. 

SUMMARY

The Principal: Health, Safety & Environment will serve as the leader for modern work system safety and subject matter expert for Health, Safety, and Environment (HS&E) across the APAC region, while leveraging global best practices to deliver consistent, world-class solutions. This role combines consultative advisory, solution architecture, client engagement and strong industry alliances to support Avetta’s expert services, pre-sales processes, and work system maturity for clients operating in diverse markets worldwide.

This role requires familiarity with ESG/Sustainability best practices as it relates to the HSE function, performance and reporting (including Waste, Water and Energy).   

If residing within commutable distance to our Sydney office, a hybrid schedule would be requested, (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as the trusted advisor for HS&E leaders across APAC, providing strategic guidance aligned with regional regulations (e.g., Regional directives/HSE standards/ISO and Sustainability frameworks) as well as global compliance requirements and established better practices.
• Key-Collaboration Leader: With global teams to ensure APAC-specific solutions integrate seamlessly with Avetta’s worldwide offerings, maintaining consistency with international standards such as ISO 45001 and PDCA methodology. Advocacy and Instilling Belief in a Better Way!
• Support pre- and post-sales activities that align client organizational goals and supply chain risk mitigation strategy to Avetta product / solutions.
• Develop and enhance professional service offerings tailored to APAC market needs, while contributing to global service innovation and scalability.
• Design and deliver impactful presentations, workshops and executive roundtables—both virtually and in-person—at client engagements, industry events, and conferences across APAC.
• Utilize deep experiential knowledge and regional case studies to articulate value propositions and influence HS&E decision-makers.
• Partner with product development teams to advance Avetta’s systems approach, including Safety Maturity Index and continuous improvement metrics, ensuring relevance for APAC clients and alignment with global benchmarks.
• Represent Avetta as an external-facing HS&E thought leader, promoting modern safety methodologies and fostering alignment to Avetta solutions across APAC and globally.
• Strong collaboration with other SME areas, particularly ESG, but to also include Supply Chain Risk Management as well as Change Management

Key Competencies:

• HS&E Expertise- APAC with Global Understanding: Ability to apply international standards and frameworks (ISO, PDCA) while adapting to APAC-specific regulatory and cultural contexts.
• Empathetic Communicator and Emotional Intelligence: Demonstrated ability to build trust and credibility with diverse stakeholders and differing opinions to foster long-term partnerships.
• Strategic Consulting: Skilled in diagnosing client challenges and architecting tailored solutions that align with organizational goals.
• Influential Communication: Exceptional verbal and written communication skills, capable of delivering persuasive presentations and thought leadership content.
• Highly Collaborative and Cross-Functional Experience: Proven ability to work successfully within HSE function by creating strong and mutual interdependencies across the organization: Risk Management, Procurement, IT, HR, Sales, Operations, Marketing.
• Innovation & Adaptability: Forward-thinking approach to modern safety practices, digital transformation, and continuous improvement.
• Modern Methodology / Practice: Serious Injury / Fatality prevention, Alternative Metrics, New View of Safety, Safety 1 & 2, Human/Organizational Performance, knowledge and understanding of market shifts and industry expectations to match client needs and Avetta solutions

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• Minimum of 15 years of growing knowledge, responsibility and experience in HS&E leader roles
• Proficient with Safety Management Systems – ability to demonstrate success through implementation
• Expertise with Project Management
• Expertise with Building Business Cases
• Proficient with Contractor Safety Management
• Proficient with Analytics and Opportunity Assessment
• Ability to create and present information that is informative, comprehensive, and targeted.
• Exceptional communication skills, including oral, written, and non-verbal communication
• Proficiency in the use of various computer applications, including Access, Excel, Outlook, SharePoint, PowerPoint, Web Conferencing Software (e.g. Zoom, Webex, etc.).
• Proficient Knowledge – Avetta, ISN, Achilles, Veriforce, PEC, ComplyWorks
• Bachelor's Degree
• CSP, ARM and/or other relevant credentials / certifications in Health/Safety
• Industry participation / network strength in related groups such as: IIRSM (International Institute of Risk/Safety Management), ASSP Region 9 / Mid-East Chapter (American Society of Safety Professionals), NSC Global Networks (National Safety Council), SHINE or others.

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