Auctane Careers
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About us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes.
About the role
Auctane powers shipping for hundreds of thousands of businesses worldwide through brands like ShipStation, Stamps.com, ShipEngine, Metapack, and more. Our customers depend on us to keep them moving — and the quality of our support content is a direct lever on whether they can help themselves or need to pick up the phone.
We’re looking for a Manager to own and transform our support content and knowledge operations. This isn’t a maintain-what-exists role. Our knowledge base needs a reset. Our help center needs to measurably deflect contact volume. And we believe AI is the key to getting a small, sharp team to operate at the scale of a much larger one.
About the team
You’ll lead a team of content writers and knowledge base specialists. You’ll be responsible for the strategy, architecture, and execution of all support-facing content, both the customer-facing help center and the internal knowledge base that powers our agents and AI tools.
What will you be doing?
What are we looking for?
What will make you stand out?
The Tech
What do we offer?
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
Equal Opportunity Employer/Veterans/Disabled
If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.
Ready to apply?
Apply to Auctane
About us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes.
About the role
Accelerate your career in outbound sales and drive growth! As an Outbound Sales Development Representative (SDR) at Auctane, you'll be on the frontlines of driving new business. This is a highly outbound-focused role where your main responsibility is to actively engage with prospects through high-volume cold-calling, targeted emailing, and strategic use of social media. You will be a crucial part of our sales pipeline, identifying, qualifying, and nurturing leads into sales-ready opportunities, ensuring you pass only the most promising prospects to our sales team.
Auctane Perks:
This role is hybrid based in Austin, TX (Tuesday, Wednesday and Thursday in office).
Travel Requirements:
Less than 5% (travel may be required for company events or team meet-ups).
What will you be doing?
What are we looking for?
What will make you stand out?
The Tech
What do we offer?
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
Equal Opportunity Employer/Veterans/Disabled
If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.
Ready to apply?
Apply to AuctaneShare this job

About us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes.
About the role
The Senior Manager, Partner Marketing will lead strategy, planning, and execution of co-marketing campaigns with priority partners. You’ll build relationships across internal teams and external partners and serve as a subject matter expert on marketing with and to partners and the partner referral journey. This role translates partnership strategy into scalable marketing programs that drive measurable pipeline, merchant acquisition, and partner-sourced revenue.
As the internal expert on partner-led growth, you will define best practices for joint messaging, campaign planning, activation, and performance measurement, ensuring programs are data-driven and repeatable.
This position operates at the intersection of Brand, Content, Performance Marketing, Business Development, Strategic Partnerships, and Sales. You will collaborate cross-functionally to design and launch multi-channel initiatives—including thought leadership content, webinars, virtual and in-person events, landing pages, social amplification, customer stories, and integrated campaigns—that expand reach, strengthen partner relationships, and accelerate merchant growth.
Success in this role requires strong program management, executive communication, and the ability to influence without authority while balancing partner priorities with business objectives.
Primary Objectives:
This position is hybrid (3 days per week in office) and is located in Austin, TX.
About the team
The Growth Marketing team is responsible for acquisition, activation and expansion that drive new customer growth and revenue acceleration across the portfolio of brands (ShipStation, Stamps, Packlink, MetaPack, and more) for consumers and enterprise businesses. This is a unique opportunity to make a significant impact on a high-growth company in a fast-moving dynamic marketplace.
What will you be doing?
What are we looking for?
What will make you stand out?
The Tech
What do we offer?
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
Equal Opportunity Employer/Veterans/Disabled
If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.
Ready to apply?
Apply to Auctane
About us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes.
About the role
As an Inside Sales Rep, you’ll help drive user adoption of Shipstation for e-commerce shipping processing and automation. They are responsible for clear communication to prospective ShipStation users and will assist merchants throughout the trial process - showing ShipStation value, understanding their business objectives, and helping turn trial users into subscribers. ISRs will interact with Sales, Marketing, and Support teams, and will be customer advocates in regards to future product enhancements.
Successful candidates will be comfortable making a high volume of phone calls to interested merchants, and can concisely show the value of ShipStation to their business. They will become product experts and will be enthusiastic about interacting with entrepreneurs and their growing businesses daily.
Sales Perks:
This role is hybrid based in Austin, TX (Tuesday, Wednesday and Thursday in office).
About the Team
The Inside Sales team is a growing team of Inside Sales representatives that help ecommerce sellers fulfill their products to their buyers using the most efficient and economical path. Inside Sales Representatives conduct demonstrations and manage opportunities in their pipelines. We are looking for driven folks with inside sales experience or someone looking to grow in their sales career to join our growing Inside Sales team. The Inside Sales Representative position reports to our Inside Sales Manager.
What will you be doing?
What are we looking for?
What will make you stand out?
The Tech
What do we offer?
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
Equal Opportunity Employer/Veterans/Disabled
If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.
Ready to apply?
Apply to Auctane
About us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes.
About the Program
2026 Auctane Summer Internship Program:
Please read before applying
Eligibility:
Must be currently enrolled in an accredited undergraduate or graduate university program. Students graduating in May 2026 are not eligible for the program
Duration:
Paid, 9-week internship
Schedule:
40 hours per week, with the exception of the week of July 4th.
Program Dates:
June 9, 2025 — First day of onsite orientation
August 13, 2025 — Final day of the program
Location:
Hybrid role based in Austin, TX
In-office: Tuesday, Wednesday, Thursday Remote: Monday and Friday
Interviews:
Interviews will be conducted on a rolling basis through March 31st
About the Role
As a Salesforce Administrator Intern, you’ll support the Revenue Operations team by helping maintain, optimize, and scale our Salesforce instance. You’ll work closely with Sales Ops, Marketing Ops, Customer Success Ops, and Systems partners to improve workflows, data quality, and user experience across the GTM organization.
This role is ideal for someone interested in CRM systems, business processes, and how technology supports revenue growth. You will be working with a mature Salesforce and Revenue Operations team that includes US and Europe.
What will you be doing?
What are we looking for?
What will make you stand out?
The Tech
What do we offer?
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
Equal Opportunity Employer/Veterans/Disabled
If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.
Ready to apply?
Apply to AuctaneCookies & analytics
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