Department: Sales Operations /
Reports To: Sales Operations Director
Location: Taiwan

Employment Type: Full-Time

Position Overview:

We are seeking a highly organized and detail-oriented entry-level candidate to support our sales operations in a fast-paced, high-tech environment. This role is responsible for processing customer purchase orders for Astera Labs product portfolio—ensuring compliance with internal policies, licensing terms, and revenue recognition guidelines. You will collaborate closely with Sales, Legal, Finance, Quality, Supply Chain and Logistics teams to ensure orders are booked, billed, and delivered accurately and on time.

Key Responsibilities:

• Review and enter orders into the order management system (e.g., Oracle ERP) including customer purchase orders (POs), samples and RMAs
• Validate orders for accuracy, contract terms, licensing details, and revenue recognition compliance (SOX compliance and ISO)
• Coordinate with Sales, Legal, and Finance to resolve order discrepancies, billing issue, payment term/incoterm compliance or missing documentation
• Track order status, fulfillment timelines, and escalate delivery or provisioning issues when needed
• Generate order confirmations, invoices, and shipping documents where applicable
• Support month-end and quarter-end order processing deadlines in coordination with Finance
• Maintain accurate records of all orders including qty, customer communications, and contract terms in CRM/ERP systems
• Drive RMA approval process and manage RMA request from customer communication, system handling to fulfillment.
• Act as a liaison between Sales, Product Marketing, Supply Chain, and Customers to manage and support sample requests—particularly for NPI products and development boards.
• Ensure fast-turnaround on sample process and maintain accurate records of all sample-related activities in sample tracking system.
• Contribute to process improvements and automation initiatives to increase operational efficiency

Qualifications:

• Bachelor's degree in Business Administration, Finance, or related field (or equivalent experience)
• 2+ years of experience in order administration or sales operations, preferably in the high-tech industry
• Familiarity with CRM and ERP systems (Salesforce, Oracle, CPQ, SAP, or similar)
• Understanding of supply chain, forecasting, billing terms, incoterms and revenue recognition principles
• Strong analytical, organizational, and problem-solving skills
• High attention to detail and ability to work independently under tight deadlines
• Excellent written and verbal communication skills
• Strong Excel and data analysis skills; experience with PPT and BI tools (e.g., PowerBI) is a plus

Preferred Skills:

• Experience working with cross-functional teams in a global technology company
• Knowledge of semiconductor industry and experience in customer interfacing role.
• Understanding of SOX compliance and f audit requirements
• Prior experience with quote-to-cash workflows

Working Environment:

• On-site work environment
• Fast-paced, deadline-driven high-tech setting
• May require extended hours during fiscal close periods

Job Description:
Astera Labs is seeking a proactive and detail-oriented NPI Planner to join our supply chain team. In this critical role, you will coordinate the introduction of new products by collaborating with multiple stakeholders, including business units, engineering teams, and both internal and external customers. This position demands exceptional communication skills, strong project management abilities, and the capacity to excel in a fast-paced environment.

Responsibilities:

• Support New Product Introduction (NPI) for ASICs.
• Develop and maintain detailed product schedules, ensuring alignment with production goals, timelines, and customer delivery requirements.
• Collaborate with cross-functional teams to manage the end-to-end product lifecycle, from concept through launch.
• Monitor production readiness and proactively resolve potential roadblocks to ensure on-time product releases.
• Track hardware requirements and material orders, maintaining alignment with overall product schedules and milestones.
• Execute supply chain functions including material planning, capacity planning, vendor coordination, inventory management, and customer shipment logistics.
• Analyze vendor quotations, lead cost negotiations, and manage purchase order creation and execution.
• Prepare and present reports on project status, risk assessments, and opportunities for process improvement.

Requirements:

• Bachelor’s degree in Engineering, Science, Business, or a related field.
• Strong organizational skills with meticulous attention to detail and the ability to manage multiple tasks effectively.
• Experience in manufacturing operations.
• Excellent analytical, mathematical, and problem-solving capabilities.
• Background in data analysis or analyst roles.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or equivalent tools.

 Base salary range is $140,000 to $155,000 depending on experience, level, and business need. This role may be eligible for discretionary bonus, incentives and benefits.

Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity solutions. By collaborating with hyperscalers and ecosystem partners, Astera Labs enables organizations to unlock the full potential of modern AI. Astera Labs’ Intelligent Connectivity Platform integrates CXL®, Ethernet, NVLink, PCIe®, and UALink™ semiconductor-based technologies with the company’s COSMOS software suite to unify diverse components into cohesive, flexible systems that deliver end-to-end scale-up, and scale-out connectivity. The company’s custom connectivity solutions business complements its standards-based portfolio, enabling customers to deploy tailored architectures to meet their unique infrastructure requirements. Discover more at www.asteralabs.com. 

About Astera Labs 

Astera Labs (NASDAQ: ALAB) is a pioneering fabless semiconductor company headquartered in Silicon Valley, driving the evolution of AI and cloud infrastructure through purpose-built connectivity solutions. As a leader in rack-scale architecture, Astera Labs is enabling the shift to AI Infrastructure 2.0, where compute is optimized at the rack level to support the demands of next-generation workloads. 

Our portfolio includes high-performance silicon, software, and system-level solutions that address critical bottlenecks in data movement across compute, memory, and networking domains. Leveraging technologies such as PCIe®, CXL®, Ethernet, and UALink™, we deliver scalable, interoperable platforms that empower hyperscale data centers to deploy AI and cloud services with greater efficiency and flexibility. 

We are committed to open standards, software-defined architectures, and continuous innovation as we work to expand our product offerings and customer engagements. We foster a collaborative environment for professionals passionate about solving complex challenges and shaping the future of intelligent infrastructure. 

Job Description: 

We are seeking a strategic and results-oriented Hardware Sourcing Manager to lead sourcing initiatives across the component, PCB, PCBA, mechanical parts, etc. 

In this role, you will partner with cross-functional teams to develop and execute sourcing strategies that align with Astera Labs’ technology roadmap and business objectives. You’ll play a key role in identifying and securing the tools, platforms, and partnerships that power our silicon innovation, while driving cost optimization, supplier performance and long-term value. 

This is a unique opportunity to influence the sourcing strategy behind cutting-edge products and help scale a fast-growing company at the forefront of AI and cloud infrastructure. 

Key Responsibilities 

• Develop and execute category sourcing strategies for component, PCB, PCBA, mechanical parts, etc. 

• Partner with R&D and engineering teams to align sourcing strategies with technology roadmaps and product development timelines. 

• Analyze industry trends, supplier capabilities and cost structures to identify opportunities for risk mitigation and cost savings. 

• Drive supplier relationship management programs to ensure performance, compliance and continuous improvement. 

• Build and maintain should-cost models, total cost analyses and financial assessments for strategic deals. 

Basic Qualifications 

• Bachelor’s degree in Engineering, Supply Chain, Business or related field. 

• 7+ years of experience in sourcing, procurement or supplier management in PCBA area. 

• 5+ years of experience in components and PCBA level sourcing. 

• Proven track record of negotiating with suppliers on PCBA level. 

• Demonstrated ability to lead complex negotiations and manage supplier relationships across global teams. 

• Willingness to travel as needed for suppliers visiting and meeting. 

Job Description:

We are seeking a results-oriented Senior Hardware NPI planner to coordinate with the cross-functions teams and manage cable level and paddle card level NPI planning, supply vs demand, etc. In this role, you will partner with cross-functional teams on the AEC cable and paddle card demand by each SKU, work with the contract manufacturers on the supply to meet our demand.

Key Responsibilities

• Manage consolidated view of demand, supply and build plan for each SKU.
• Interface w/ internal groups and external vendors to plan and procure material needed for the builds.
• Manage builds and FG&WIP at cable and paddle card CMs and coordinate the builds to meet our demand.
• Manage logistics for movement of materials, cable assemblies between involved parties as applicable.
• Identify and resolve any manufacturing/logistics hotspots/roadblocks impacting supply/delivery.

Basic Qualifications:

• Bachelor’s degree in Supply Chain, Business or related field.
• 5+ years of experience in NPI planning in cable/module area.
• Proven track record of cable/module NPI planning management.
• Good communication skills between cross-functions.
• Willingness to travel to suppliers in Asia as needed.
• Must be fluent in English and Mandarin.

Preferred Qualifications:

• Experience in Optics/Electrical modules/AECs is highly desirable.