About Us
At Johnson Barrow, we believe that our strength starts with a passion for excellence. Our 60 years of innovation allows us to be one of the most established and respected HVAC organizations in the Pacific Northwest. We are proud to be on the cutting edge of system technology, which is extremely critical in today's energy conscious market. By continually striving to foster a positive, supportive culture, we not only hold ourselves to the highest standard for our customers but enjoy and take great pride in the work we do!

Location: Vancouver or Vancouver Island

We are seeking a dependable and detail-oriented Commercial HVAC Technician to support customers after system installation. This role focuses on equipment start-up, commissioning, troubleshooting, and ongoing service for commercial and industrial HVAC systems. The ideal candidate will ensure that installed systems perform as designed, operate efficiently, and meet client expectations for comfort and reliability.

This position requires between five and fifteen percent travel, primarily within the greater Vancouver, BC area. Travel may include overnight stays. All business travel expenses are reimbursed in accordance with company policy.

Key Responsibilities

• Perform equipment start-up and commissioning of newly installed HVAC systems, including verifying proper operation and settings.
• Conduct scheduled preventive maintenance to maximize system life and efficiency.
• Diagnose and repair HVAC equipment issues such as electrical faults, refrigerant leaks, or airflow imbalances.
• Verify that control systems and safety devices are functioning correctly.
• Work with project managers and installation teams to resolve post-installation issues quickly and effectively.
• Document all service and maintenance work performed, including test results, parts used, and system adjustments.
• Provide clear communication to customers about system performance, recommended improvements, and service needs.
• Maintain compliance with safety standards, codes, and company procedures.
• Participate in training to stay current with HVAC technologies, diagnostic tools, and energy efficiency practices.

Required Qualifications

• 2+ years of commercial HVAC service or maintenance experience (installation background a plus).
• Gas Ticket or REF Ticket preferred
• Strong knowledge of HVAC systems, controls, and post-installation troubleshooting.
• Ability to read wiring diagrams, schematics, and manufacturer specifications
• Excellent communication and customer service skills.
• Valid driver’s license and clean driving record.
• Ability to work in diverse environments (rooftops, mechanical rooms, outdoor conditions).

Equal Employment Opportunity

Johnson Barrow is an Equal Opportunity Employer. We make employment decisions based on merit and business needs, and we do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran or military status, marital status, or any other status protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please contact Human Resources.

Pay Transparency

For this role, the anticipated hourly range is $45 - $80 CAD, depending on qualifications and experience. In addition, Johnson Barrow offers a comprehensive benefits package and reimburses business travel expenses in accordance with company policy.

About Johnson Barrow

Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships. Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.

Job Description: 

As an Outside Sales Engineer, you will be responsible for driving business growth and building strong relationships with customers, contractors, and engineering firms in the Pacific Northwest. Utilizing your HVAC product knowledge and applications expertise, you will identify and develop new business opportunities, manage sales processes, and ensure quality customer support. This position plays a critical role in achieving annual sales targets while contributing to the long-term development of the region’s business. 

Key Responsibilities: 

• Establish and maintain strong relationships with owners, engineers, contractors, and end-users. 

• Identify and develop opportunities with new and existing customers using HVAC product knowledge and applications expertise. 

• Drive annual sales growth and secure long-term business opportunities in the Northwest region. 

• Provide technical expertise on system design, product selection, and specification writing. 

• Prepare detailed sales proposals, estimates, and take-offs tailored to customer needs. 

• Manage projects from the design phase through commissioning, ensuring quality and customer satisfaction. 

• Facilitate smooth communication and workflow between branch office staff, customers, and partners. 

• Process and analyze feasibility assessments and bid documents for potential projects. 

• Maintain and expand your technical product knowledge to better serve customer needs. 

• Deliver high standards of customer support throughout the sales cycle and beyond. 

Education and Experience: 

• Bachelor’s degree in mechanical engineering*   

• Three years of experience direct selling, marketing, or designing HVAC products for mechanical contractors or design engineers. 

• Three years of business development and relationship management within the HVAC industry. 

Skills and Qualifications 

• Three years’ experience in Sales and marketing, with the ability to strategically present HVAC equipment solutions to mechanical contractors and engineers, including mentoring quotations and presenting proposals. 

• Three years’ technical experience in pre-sale and post-sale support for HVAC equipment from over 100 manufacturers. 

• Three years’ experience utilizing customer relationship management skills, including anticipating and meeting customer needs effectively. 

• Three years of experience using organizational and communication skills to manage jobs at various stages of development. 

• Three years’ experience creatively and proactively utilizing problem-solving abilities to address application issues, delivery delays, billing discrepancies, and job site concerns. 

• Five years’ experience and proficiency in Microsoft Windows applications for selection, pricing, quoting, submittals, ordering, expediting, and billing for HVAC projects, as well as effective communication with factories and customers. 

* in lieu of a Bachelor’s degree in mechanical engineering, will accept an additional 2 years of experience as delineated above. 

Pay Range: $70k-$135k CAD, Commission structure after one year of employment 

Total Rewards

At Johnson Barrow, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your financial success, personal well-being, and professional growth, and includes:

· Competitive compensation with bonus opportunities tied to individual and company performance

· Medical, dental, and vision insurance

· Health savings account (HSA) and flexible spending account (FSA) options

· Life and disability insurance

· 401(k) retirement savings plan with company match

· Paid time off (vacation, sick leave, and holidays)

· Employee assistance program (EAP)

· Professional development and training opportunities

· Tuition reimbursement program

· Volunteer time and wellness initiatives

EEO Statement

At Johnson Barrow, we believe our strength comes from the diverse experiences, backgrounds, and perspectives of our people. We are committed to creating a workplace where everyone feels respected, valued, and supported to succeed. We welcome applicants of all races, colors, ancestries, national origins, religions, creeds, ages, sexes, genders, gender identities and expressions, sexual orientations, marital or family statuses, pregnancies, physical or mental disabilities, genetic information, veteran or military statuses, and any other characteristics protected by applicable federal, state, provincial, or local laws. Guided by our core values: Helping People Succeed, Building Partnerships for Life, Relentless Customer Service, and a Sense of Urgency, we strive to ensure every team member can contribute fully and thrive.