For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

L.A. LIVE is a vibrant 4 million square foot entertainment destination located in the heart of downtown Los Angeles. It is a place that truly captures the essence of the city's lively and dynamic atmosphere. L.A. LIVE offers a wide array of entertainment options, including world-class music venues, a sports and entertainment arena, restaurants, clubs and hotels.

It is located adjacent to Crypto.com Arena and the Los Angeles Convention Center and features venues including The Novo, a 2,300 capacity live music venue, Peacock Theater, a 7,100-seat live theatre, a 54-story, 1001-room convention "headquarters" destination (including The Ritz-Carlton, Los Angeles and JW Marriott Los Angeles at L.A. LIVE hotels and 224 luxury condominiums – The Ritz-Carlton Residences at L.A. LIVE – all in a single tower), the 14-screen Regal Cinemas L.A. LIVE theatre, broadcast facilities for ESPN, along with entertainment, residential, restaurant and office space. 

Developed by Los Angeles-based AEG, L.A. LIVE is considered to be the nation's most active “live content and event campus.” It features 260,480 square feet of conference center and ballroom facilities, a 100,000 square foot special events deck, the famous Lucky Strike Lanes and Lounge, a one-of-a-kind GRAMMY Museum, saluting the history of music and the genre's best-known awards show all centered around Peacock Place, a 40,000 square foot outdoor event space. L.A. LIVE showcases more events, award shows, sporting competitions, concerts and hospitality options than any other destination in the world. 

If you are looking for a bite to eat, L.A. LIVE has an impressive selection of restaurants and bars offering diverse cuisines and atmospheres. From upscale dining options to casual eateries, you'll find something to suit your taste buds. To top it off, L.A. LIVE also offers hotel options for those looking to stay in the heart of the action. Whether you're just visiting Los Angeles or hoping to stay following a concert, a sporting event, or simply looking to explore the city, L.A. LIVE has everything you need to make the experience memorable. 

Job Summary:

The Security Officer (Dispatcher) will provide safety, security, and customer service to the guests, tenants, vendors, and employees of the L.A. LIVE campus, tenants, guests, and co-workers. The Officer will also assist local public safety agencies as needed to accomplish the safety and security goals of AEG.

Essential Functions:

• Serve as a representative and liaison of L.A. LIVE while demonstrating a professional, positive, polite and friendly attitude. Tact and discretion must always be used in all interactions with campus guests and employees.
• Patrol campus on foot in and surrounding the facility.
• Respond quickly to all security needs and calls for service.
• Provide customer service to all patrons and employees.
• Conduct regular inspections of all patrol and fixed post assignments.
• Write reports; conduct completed staff work.
• Respond to crime scenes and ensure the scene is secured until the arrival of local law enforcement. Conduct simple misdemeanor crime investigations.
• Maintain safe and secure environment surrounding the venue.
• Work closely with local public safety agencies to accomplish the safety and security goals of AEG.

Required Qualifications:

• A minimum education level of:  High School Diploma or its equivalency. 
• A minimum of 0 - 1 years of related work experience.
• Must possess a valid California Guard Card.
• Fluency in written and spoken English.
• Ability to maintain patron, employee, and company confidentiality.
• Ability to memorize, recollect, and quickly retrieve relevant information for incidents.
• Ability to work outdoors for extended time periods.
• Ability to stand for extended periods of time, up to 12 hours with or without accommodation.
• Able to lift, carry, and/or move up to 50 pounds, as needed.
• Must be available to work non-traditional hours including evenings, weekends and holidays.

Pay Scale: $22.75

Sign-on Bonus for Applicant: $250.00

You shall receive a one-time sign-on bonus in the amount of $250.00, less any applicable taxes and withholdings, payable thirty (30) days after your hire date. In the event you resign within one (1) year following your hire date or are terminated for cause within one (1) year following your hire date, you shall repay to Company the full $250.00 bonus.

Referral Bonus: L.A. LIVE Part-Time Security Officer/ L.A. Live Full-Time Security Officer- $150.00 | L.A. LIVE Security Supervisor- $250.00

Payable to L.A. LIVE Properties, LLC employees in Operations, Security, and Engineering if they are not part of the hiring process.

Referral bonuses will be paid to the L.A. LIVE employee who refers an applicant for L.A. LIVE Security Officer or L.A. LIVE Supervisor, who is selected and successfully hired.  The referral bonus will be payable thirty (30) days after the new employee completes 30 days of employment.  The employee referral bonus program period will be August 7, 2023-December 31, 2026. Only referrals made during these dates will be eligible for a referral bonus. The end date of the referral program is subject to evaluation by the Company and will be communicated with notice to all employees. New applicants must list the name of the referring employee on the application prior to submission to qualify for a referral bonus.

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

L.A. LIVE is a vibrant 4 million square foot entertainment destination located in the heart of downtown Los Angeles. It is a place that truly captures the essence of the city's lively and dynamic atmosphere. L.A. LIVE offers a wide array of entertainment options, including world-class music venues, a sports and entertainment arena, restaurants, clubs and hotels.

It is located adjacent to Crypto.com Arena and the Los Angeles Convention Center and features venues including The Novo, a 2,300 capacity live music venue, Peacock Theater, a 7,100-seat live theatre, a 54-story, 1001-room convention "headquarters" destination (including The Ritz-Carlton, Los Angeles and JW Marriott Los Angeles at L.A. LIVE hotels and 224 luxury condominiums – The Ritz-Carlton Residences at L.A. LIVE – all in a single tower), the 14-screen Regal Cinemas L.A. LIVE theatre, broadcast facilities for ESPN, along with entertainment, residential, restaurant and office space. 

Developed by Los Angeles-based AEG, L.A. LIVE is considered to be the nation's most active “live content and event campus.” It features 260,480 square feet of conference center and ballroom facilities, a 100,000 square foot special events deck, the famous Lucky Strike Lanes and Lounge, a one-of-a-kind GRAMMY Museum, saluting the history of music and the genre's best-known awards show all centered around Peacock Place, a 40,000 square foot outdoor event space. L.A. LIVE showcases more events, award shows, sporting competitions, concerts and hospitality options than any other destination in the world. 

If you are looking for a bite to eat, L.A. LIVE has an impressive selection of restaurants and bars offering diverse cuisines and atmospheres. From upscale dining options to casual eateries, you'll find something to suit your taste buds. To top it off, L.A. LIVE also offers hotel options for those looking to stay in the heart of the action. Whether you're just visiting Los Angeles or hoping to stay following a concert, a sporting event, or simply looking to explore the city, L.A. LIVE has everything you need to make the experience memorable. 

Job Summary:

Reports to the Security Management Team, the Security Supervisor, will perform inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures as required. Responds to incidents and may provide service coverage as needed. Primary job function is to supervise Security Officers at L.A. LIVE, representing the organization in an exemplary manner.

Essential Functions:

• Must demonstrate comprehension of all tasks and maintain all training and certification requirements of Security Officer I & II.
• Provides supervisory oversight to security staff; ensures enforcement of all employee policy and procedures, conducts post inspections and prepares corrective and counseling documents.
• Ensures proper campus security requirements are met; deploys operations and event security staff as required, ensures compliance with break policies.
• Ensures staff preparedness; conducts event and shift briefings, provides training on policies, procedures, safety training and information related to campus activities.
• Assists in compliance of campus policy and procedure; provides for escalation resolution for violations, complaints and general concerns.
• Prepares and completes incident reports as required, providing detailed documentation of all significant incidents.
• Coordinates and facilitates emergency response, as policy dictates. Responds to all significant incidents provides operational and institutional knowledge, providing assistance to responding emergency response personnel.
• Assists in the coordination of interdepartmental response.
• Performs any additional duties as required or assigned.

Required Qualifications:

• A minimum education level of:  High School Diploma or its equivalency.
• A minimum of 2 years of related work experience, including supervisory experience.
• A minimum of six (6) months of experience of L.A. Live Security Officer III.
• A minimum of one (1) year of experience supervising and leading subordinates.
• Current Guard Card required.
• Basic computer skills, including Microsoft Office applications (Outlook, Word, and Excel).
• Strong interpersonal and communication (written and verbal in English) skills.
• Ability to multi-task and perform under pressure.
• Ability to establish/maintain effective working relationships with building staff, guests, clients and vendors.
• An understanding of the rules of law and relevant penal codes pertaining to security.
• Strong teamwork etiquette.
• Flexibility to adapt to changes in assignment per event.
• Ability to maintain patron, team member, and company confidentiality.
• Able to lift, carry, and/or move up to 50 pounds with or without reasonable accommodation.
• Ability to stand and walk for extended periods (up to four hours), climb stairs, and respond quickly to operational or emergency situations.
• Ability to communicate effectively and maintain visual and active listening of surroundings throughout the shift.
• Available to work at least five (5) event shifts per week, including evenings, weekends, and holidays.
• Must be able to be certified as a Crime Suppression Unit team member and completed supervisor promotional interview and selection process.

Pay Scale: $27.48

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary
The Supervisor Security will maintain the safety and security of all employees, guests and clients at shows, events, festivals, tours, one-off's and venues through the supervision of Security Officers and by performing constant patrol, observation and documentation. The Security Supervisor and Officers will be the first point of contact for all security-related issues and will control the diffusion of any incidents at the venue. The incumbent in this position must know and enforce all rules and policies; comply with all legal and ethical instructions provided by the Security Manager and Building Management; and ensure/maintain the highest levels of integrity for him/herself and the security staff.

Essential Functions

• Supervise Security Officers who are on duty for event and non-event days.  Ensure that officers are patrolling their assigned areas; working their schedules as assigned, with required breaks; and that they respond to all security and safety-related calls in a timely manner.
• Perform back-office administrative functions including, but not limited to:  Officer scheduling and timecard management/verification; preparing required reports; and issuing daily credentials for employees, workers and visitors when necessary.
• Investigate and compile accurate incident reports.  Review camera footage, locate witnesses, and work closely with law enforcement as needed.
• Participate in the Officer hiring process (e.g., interviewing); counsel staff on performance and attendance matters; prepare written disciplinary documentation as needed.
• Monitor and record activity on venue security cameras.  Ensure that all cameras are working properly and are unobstructed.
• Patrol venue to ensure a safe and comfortable environment. Observe, report, and control ongoing activity, keeping track of unusual occurrences.  Assist with the ejection or control of unruly, disruptive or intoxicated guests.
• Monitor entry and access point for the venue.  Screen and confirm all employees, vendors, delivery personnel, guests and artists entering the venue to ensure appropriate access.  Review and verify documentation to ensure validity.
• Escort artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury.
• Respond immediately to fire control center to locate, acknowledge and silence alarm.  Check signal area, report and reset alarm.  Enact fire safety/evacuations when necessary.
• Respond, observe and document all medical situations and request EMT/medical personnel.  Assist with minor first aid situations.  Coordinate transportation for friends and family of afflicted when necessary.
• Assist with all customer service needs before, during and after each show, including: directions, instructions, information, escorts and medical.
• Document in writing all activity, movement and repairs in appropriate log ensuring all incidents are accurately described.

Required Qualifications

1. High School Diploma or its equivalency (BA/BS Degree Preferred)
2. 4-6 years of related work experience, law enforcement or security experience, management experience preferred
3. Strong interpersonal, verbal and written communications skills
4. Expert organizational, leadership and time management skills
5. Must have a valid Security Guard Card
6. Must be able to work long hours including nights, weekends and some holidays
7. Valid CPR and AED certifications
8. Knowledgeable of OSHA/ADA laws and regulations
9. Must be able to stand and walk for extended periods of time when monitoring, checking access, or on patrol throughout the venue, including going up and down stairs in an arena setting.  If needed, must be able to apprehend and hold individuals until a deputy arrives.

Payscale: $24.95

Bonus:  If not applicable This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. 

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. 

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The Security Officer will maintain the safety of all employees, guests and clients at AEG Presents shows, events, and venues through constant patrol, observation and documentation.  This position will be first point of contact for all security related issues and will control the diffusion of incidents at the venue.  The Security Officer will also assist with customer service requests.

Essential Functions:

• Monitor assigned area of venue on foot.  Observe, report, and control ongoing activity keeping track of unusual occurrences.  Assist with the ejection or control of unruly, disruptive, intoxicated guests.
• Monitor entry and access point for the venue.  Ensure all guests and employees have appropriate access to be in each specific area.
• Escort artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury.
• Respond immediately to fire control center to locate, acknowledge and silence alarm.  Check signal area, report and reset alarm.  Enact fire safety/evacuations when necessary.
• Respond, observe and document all medical situations and request EMT/medical personnel.  Assist with minor first aid situations.  Coordinate transportation for friends and family of afflicted when necessary.
• Assist with all customer service needs before, during and after each show, including: directions, instructions, information, escorts and medical.

Required Qualifications:

• A minimum education level of: High School Diploma or its equivalency       
• 1 – 2 years of related work experience
• Strong interpersonal, verbal and written communication skills.
• Expert organizational, leadership and time management skills.
• Ability to qualify and be issued a security officer license.
• Must be able to work long hours including nights, weekends and some holidays
• CPR and AED certification
• Knowledge of rules and regulations with good understanding of right and wrong
• Must be able to stand for long periods of time
• Knowledge of music industry and live events preferred
• Ability to obtain and maintain a Guard Card

Pay Scale: $17.52 - $21.39

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG Worldwide is the world’s leading sports and live entertainment company with operations in the following business segments:

• AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals
• AEG Sports, which is the world’s largest operator of sports franchises and high-profile sporting events
• AEG Global Partnerships, which supports each of AEG’s divisions through worldwide sales and servicing of sponsorships including naming rights, premium seating and other strategic partnerships
• AEG Real Estate, which develops major sports and entertainment districts worldwide

With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.

SECURITY STAFF

• SECURITY OFFICER
• SECURITY SUPERVISOR
• SECURITY MANAGER
• FIRE SAFETY OFFICER
  
  

1. SECURITY OFFICER

SUMMARY

The Security Officer will maintain the safety of all employees, guests and clients at shows, events, festivals, tours, one-offs and venues through constant patrol, observation and documentation.  This position will be first point of contact for all security related issues and will control the diffusion of incidents at the event. The Security Officer will also assist with customer service requests. 

PRIMARY RESPONSIBILITIES

• Monitor assigned area of venue on foot.  Observe, report, and control ongoing activity keeping track of unusual occurrences.  Assist with the ejection or control of unruly, disruptive, intoxicated guests. 
• Monitor entry and access point for the venue.  Ensure all guests and employees have appropriate access to be in each specific area. 
• Escort artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury. 
• Respond immediately to fire control center to locate, acknowledge and silence alarm.  Check signal area, report and reset alarm.  Enact fire safety/evacuations when necessary. 
• Respond, observe and document all medical situations and request EMT/medical personnel.  Assist with minor first aid situations.  Coordinate transportation for friends and family of afflicted when necessary. 
• Assist with all customer service needs before, during and after each show, including: directions, instructions, information, escorts and medical. 
• Screen and confirm all employees, vendors, delivery personnel, guests and artists entering venue to ensure appropriate access.  Review and verity documentation to ensure validity. 
• Log all activity, movement and repairs in appropriate log ensuring all incidents are accurately documented.   

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency  
• 1 – 2 years of related work experience 
• Strong interpersonal, verbal and written communication skills. 
• Expert organizational, leadership and time management skills.   
• Ability to qualify and be issued a security officer license. 
• Ability to obtain and maintain a Guard Card 
• CPR and AED certification  
• Knowledge of rules and regulations with good understanding of right and wrong 
• Must be able to stand for long periods of time  
• Must be able to work long hours including nights, weekends and some holidays 
• Knowledge of music industry and live events preferred 

2. SECURITY SUPERVISOR

SUMMARY

The Security Supervisor will protect the safety and security of AEG Presents’ guests, employees, clients and assets.  This position will monitor and record activity made on the venue security cameras and by guests, employees, and clients at the event. The Security Supervisor will ensure that any potential threat is diffused and that safety is maintained for all parties at the event.

PRIMARY RESPONSIBILITIES

• Monitor and record activity on venue security cameras. 
• Ensure that all cameras are working properly and unobstructed. 
• Monitor guests, visitors and workers to anticipate any potential threat to AEG Presents property, employees, guests or clients. 
• Maintain Daily Activity Log with information reported by security team members. 
• Record equipment repairs, guest incidents and near miss situations.  
• Actively patrol building to ensure venue doors are secured and there aren’t any pressing security issues.
• Prepare and maintain daily log sheets for team radios and key cards for team.   
• Prepare non-show deployment. 
• Obtain pertinent information from previous shift to anticipate needs of current shift. 
• Maintain fire control system to ensure system is in proper working order. 
• Activate system during shows/events and inactive when venue is dark.   
• Monitor housekeeping activity, unlock and open doors, and provide escorts for housekeeping when necessary. 
• Issue daily credentials for employees, workers and visitors when necessary. 
• Maintain visitors log, ensuring guests sign in and out.   
• May be responsible for assisting with group tours, delivery check in and delivery logged.    
• Oversee and manage staff including, hiring, scheduling, timecard management and terminations.  

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)   
• 3- 5 years of related work experience 
• Law enforcement or security experience 
• Strong interpersonal, verbal and written communication skills 
• Expert organizational, leadership and time management skills  
• Must be able to stand for long periods of time 
• Must be able to work long hours including nights, weekends and some holidays 
• Ability to qualify and be issued a security officer license 
• Knowledgeable of OSHA/ADA laws and regulations
• Management experience 

3. SECURITY MANAGER

SUMMARY

The Manager Security will ensure the safety of all persons at the event at any given time.  This individual will also provide proper staff training on a variety of different hazards or situations that can occur during any event.  They will be in charge of recruiting, scheduling, overseeing and evaluating staff and making sure they are up to date on policies and procedures.  They will also oversee the maintenance of records, make sure all credentials are up to date and work with other agencies to set up training.   

PRIMARY RESPONSIBILITIES

• Interact with all departments to make sure everyone is aware of all safety/security protocols.    
• Train new and current employees on risk management policies and procedures for festivals, shows, venues and one-offs. 
• Responsible for various types of onsite incidents. 
• Manage incidents according to proper policies and procedures, create incident reports and file accordingly. (e.g., medical emergencies and disruptive guests).
• Maintain proper degrees of credentialing throughout the festivals, shows, venues and one-offs.   
• Implementing ABI for security staffing, creating deployments for security companies, managing the ABI security audit team, perform security audits at events with significant deployments, supervising team and assisting with security planning at festivals, shows, venues and one-offs. 
• Oversee and manage staff including, hiring, scheduling, timecard management and terminations.  

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)  
• 5 years of related work experience 
• Law enforcement or security experience 
• Exceptional computer skills with proficiency in Microsoft Excel and Adobe software 
• Strong interpersonal, verbal and written communication skills 
• Expert organizational, leadership and time management skills 
• Knowledgeable of OSHA/ADA laws and regulations 
• Strong management or leadership background 
• Ability to qualify and be issued a security officer license 
• Demonstrated success in team building 
• Management experience 
• Understanding of Guard Cards 

4. FIRE SAFETY OFFICER

SUMMARY

The Fire Safety Officer will be responsible for facilitating compliance and helping minimize hazardous situations. Additionally, this position will conduct regular inspections to ensure safety procedures are taken. 

PRIMARY RESPONSIBILITIES

• Monitor the fire panel during events in case issues arise and ensure the panel is reset after all events. 
• Oversee installations, maintenance, etc. Conduct regular inspections and be on-site for all events to ensure safe housekeeping are undertaken.  
• Develop health and safety procedures for evacuation in case of fire and make an announcement over the PA on instructions on how to evacuate building. 
• Report incidents involving fire system, alarm trigger, and any maintenance required to General Manager. 

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency  
• A minimum of 3-5 years of related work experience. 
• Certificate S98 or S95 required. 
• Proven experience as a Safety Officer. 
• Knowledge of OSHA/ADA laws and regulations.  
• Proficient in Microsoft Office Suite (Outlook, Word, and Excel) 
• Exceptional organizational skills and attention to detail. 
• Strong communication and interpersonal skills. 
• Ability to work in a fast-paced environment. 

Pay Scale: $18.21 - $25.71/hour 

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

SUMMARY

The Security Officer will maintain the safety of all employees, guests and clients at shows, events, festivals, tours, one-offs and venues through constant patrol, observation and documentation.  This position will be first point of contact for all security related issues and will control the diffusion of incidents at the event. The Security Officer will also assist with customer service requests. 

PRIMARY RESPONSIBILITIES

• Monitor assigned area of venue on foot.  Observe, report, and control ongoing activity keeping track of unusual occurrences.  Assist with the ejection or control of unruly, disruptive, intoxicated guests. 
• Monitor entry and access point for the venue.  Ensure all guests and employees have appropriate access to be in each specific area. 
• Escort artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury. 
• Respond immediately to fire control center to locate, acknowledge and silence alarm.  Check signal area, report and reset alarm.  Enact fire safety/evacuations when necessary. 
• Respond, observe and document all medical situations and request EMT/medical personnel.  Assist with minor first aid situations.  Coordinate transportation for friends and family of afflicted when necessary. 
• Assist with all customer service needs before, during and after each show, including: directions, instructions, information, escorts and medical. 
• Screen and confirm all employees, vendors, delivery personnel, guests and artists entering venue to ensure appropriate access.  Review and verity documentation to ensure validity. 
• Log all activity, movement and repairs in appropriate log ensuring all incidents are accurately documented.   

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency  
• 1 – 2 years of related work experience 
• Strong interpersonal, verbal and written communication skills. 
• Expert organizational, leadership and time management skills.   
• Ability to qualify and be issued a security officer license. 
• Ability to obtain and maintain a Guard Card 
• CPR and AED certification  
• Knowledge of rules and regulations with good understanding of right and wrong 
• Must be able to stand for long periods of time  
• Must be able to work long hours including nights, weekends and some holidays 
• Knowledge of music industry and live events preferred 

Pay Scale: $15.08 - $22.88/hour

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

L.A. LIVE is a vibrant 4 million square foot entertainment destination located in the heart of downtown Los Angeles. It is a place that truly captures the essence of the city's lively and dynamic atmosphere. L.A. LIVE offers a wide array of entertainment options, including world-class music venues, a sports and entertainment arena, restaurants, clubs and hotels.

It is located adjacent to Crypto.com Arena and the Los Angeles Convention Center and features venues including The Novo, a 2,300 capacity live music venue, Peacock Theater, a 7,100-seat live theatre, a 54-story, 1001-room convention "headquarters" destination (including The Ritz-Carlton, Los Angeles and JW Marriott Los Angeles at L.A. LIVE hotels and 224 luxury condominiums – The Ritz-Carlton Residences at L.A. LIVE – all in a single tower), the 14-screen Regal Cinemas L.A. LIVE theatre, broadcast facilities for ESPN, along with entertainment, residential, restaurant and office space. 

Developed by Los Angeles-based AEG, L.A. LIVE is considered to be the nation's most active “live content and event campus.” It features 260,480 square feet of conference center and ballroom facilities, a 100,000 square foot special events deck, the famous Lucky Strike Lanes and Lounge, a one-of-a-kind GRAMMY Museum, saluting the history of music and the genre's best-known awards show all centered around Peacock Place, a 40,000 square foot outdoor event space. L.A. LIVE showcases more events, award shows, sporting competitions, concerts and hospitality options than any other destination in the world. 

If you are looking for a bite to eat, L.A. LIVE has an impressive selection of restaurants and bars offering diverse cuisines and atmospheres. From upscale dining options to casual eateries, you'll find something to suit your taste buds. To top it off, L.A. LIVE also offers hotel options for those looking to stay in the heart of the action. Whether you're just visiting Los Angeles or hoping to stay following a concert, a sporting event, or simply looking to explore the city, L.A. LIVE has everything you need to make the experience memorable. 

Job Summary:

Security Officer provides safety, security, and customer service to the guests, tenants, and employees of the L.A. LIVE project, The GRAMMY Museum, and to the South Park Business/Community Benefit District. Security Officers employed by AEG will assist local public safety agencies in the performance of their duties in providing service to the surrounding community as it affects L.A. LIVE.

Essential Functions:

• Serve as a representative and liaison of L.A. LIVE, while demonstrating a professional, positive, polite, and friendly attitude. Tact and discretion must always be used in all interactions with campus guests and employees.
• Patrol campus on foot and bicycle or PMV in some cases in and surrounding the facility.
• Respond quickly to all security needs and calls for service.
• Provide customer service to all patrons and employees.
• Conduct regular inspections of all patrol and fixed post assignments.
• Write reports, conduct completed staff work, interview victims and witnesses.
• Respond to crime scenes and ensure the scene is secured until the arrival of local law enforcement. Conduct simple misdemeanor crime investigations.
• Maintain safe and secure environment surrounding the venue.
• Work closely with local public safety agencies to accomplish the safety and security goals of AEG.

Required Qualifications:

• A minimum education level of: High School Diploma or its equivalency.
• A minimum of 0 - 1 years of related work experience.
• Must possess a valid California Guard Card or able to obtain one prior to starting job.
• Fluency in written and spoken English. Must be able to communicate via a two-way radio in English.
• Ability to maintain patron, employee, and company confidentiality.
• Ability to memorize, recollect, and quickly retrieve relevant information for incidents.
• Ability to work outdoors in various weather conditions for extended time periods up to 12 hours.
• Ability to stand and/or walk for extended periods of time, up to 12 hours.
• Ability to ride a bicycle or personal motorized vehicle.
• Able to lift, carry, and/or move up to 50 pounds, as needed.
• Must be available to work non-traditional hours including evenings, weekends and holidays.

We are looking to fill the following shifts:

• Must be available a minimum of 3 days and 5 possible shifts

Shifts Available:
Day - 7:30am-4pm
Swing - 3:30pm - 12am
Graveyard - 11:30pm-8am

Bonus: This position is not eligible for a bonus under the current AEG bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)