As the Senior Solution Advisor for Anatomic Pathology, you will be a critical subject matter expert and trusted advisor, bridging the gap between the client’s laboratory needs and the capabilities of the Oracle Health (Cerner) Millennium EHR. You will guide stakeholders through complex workflow transformations, driving the successful design, build, and adoption of the PathNet Anatomic Pathology (AP) solution, and ensuring the new system enhances diagnostic accuracy and operational efficiency. This role is focused on strategic consulting, detailed workflow design, change management, and achieving tangible clinical and operational outcomes. To excel in this position, you must have a strong background in anatomic pathology informatics or Laboratory Information System (LIS) consulting.

The Work:

• You will lead the translation of complex system capabilities for stakeholders, facilitate the lifecycle of change requests and incident tickets, and provide strategic recommendations on solution optimization and risk mitigation.
• You will be responsible for defining interface requirements and assisting in security role mapping for lab staff.
• Your role will involve close collaboration with key stakeholders—including Pathologists, Histotechnologists, Pathology Assistants, and LIS Managers—to capture detailed requirements, document design decisions, and ensure alignment on a cohesive future state.
• Success demands a proactive, consultative approach and the expertise to champion the unique needs of the anatomic pathology lab.
• Client & Stakeholder Engagement:
  • Serve as the primary consultant for anatomic pathology staff and leadership on all aspects of the Oracle Health PathNet AP solution, including medical device connectivity.
  • Provide expert support and knowledge transfer sessions to enterprise councils, local workshops, and client-side solution experts to build their solution knowledge.
  • Work directly with client counterparts to facilitate design workshops, review deliverables, and drive consensus on workflow and build changes.
• Solution Design & Workflow Analysis:
• Lead the analysis of current-state workflows and design future-state processes for the entire anatomic pathology lifecycle, from specimen grossing and histology processing to pathologist sign-out and special stains.
• Define interface specifications and requirements for integration with third-party systems like digital pathology scanners, voice recognition software, and specialized lab instrumentation.
• Assist in mapping lab staff roles to system security roles and profiles and help define reporting and analytics requirements.
• Implementation & Solution Management:
  • Act as a lead or driver for testing events, including developing and documenting scripts in an Application Lifecycle Management (ALM) tool for integration, functional, and complex coordination testing.
  • Provide expert support for cutover planning, go-live execution, and post-go-live sustainment activities, including ticket management.
  • Assist in the review of training manuals and job aids to ensure they accurately reflect the configured workflows and system design.

Here’s What You Need:

• 3 + years of combined experience in LIS consulting, laboratory informatics, or senior-level anatomic pathology operational roles. Oracle Health/Cerner Expertise: Direct, hands-on experience with the Oracle Health (Cerner) Millennium platform.
• 3+ years of experience in PathNet Anatomic Pathology (AP) is required.
• 2+ years of experience with medical device integration is also essential.
• 2+ years of domain experience in anatomic pathology laboratory workflows, including specimen accessioning, grossing, histology, immunohistochemistry (IHC), and pathologist sign-out workflows.
• Bachelor’s degree in a related field.

Bonus Points If You Have:

• Certification such as a Histotechnologist (HT/HTL), Pathologist Assistant (PA), or Medical Technologist (MT/MLS)

As the Business Operations Readiness Analyst, you will be a critical quality and readiness lead, bridging the gap between system development and operational deployment for a large-scale Oracle Health (Cerner) Millennium EHR implementation. You will be the final functional checkpoint for business operations, ensuring that all pre-go-live activities—including testing, training, and data conversion—meet the required standards for a successful launch. Your primary objective is to validate that the configured system and supporting materials are accurate, complete, and ready for end-user adoption.

To excel in this position, you must have a strong background in business analysis, quality assurance, or a "super user" role within patient access or revenue cycle. You will be the ultimate advocate for operational readiness, guiding stakeholders through the functional validation of test scripts, training materials, and defect resolutions. You will play a key role in assessing cutover scope and data integrity for Registration and Scheduling. This is not a build role; it is a validation and verification role. Your success will be measured by your meticulous attention to detail, your user-centric perspective, and your ability to confirm that the solution is truly ready for the field.

The Work:

Client & Stakeholder Engagement:

• Serve as the primary liaison between national design teams and local deployment sites to ensure functional readiness and integration.
• Guide business stakeholders through the functional validation process, empowering them to confirm that the system meets their operational needs.
• Assist subject matter experts in conducting final functional readiness assessments and go/no-go decisions.

Readiness & Validation:

• Lead the functional validation of testing scope and test scripts to ensure they adequately cover critical business workflows for Registration and Scheduling.
• Conduct detailed reviews of all training materials (e.g., job aids, curriculum) to verify their accuracy, clarity, and alignment with the final system build.
• Perform functional validation of defect resolutions to confirm that fixes have resolved the business problem from an end-user perspective.

Deployment & Cutover Support:

• Support system cutover scope validation, with a specific focus on the integrity of converted or migrated Registration and Scheduling data (e.g., patient demographics, future appointments).
• Manage the request and review process for change management products (e.g., go-live communications, tip sheets) to support user adoption.

Here’s What You Need:

• 3+ years of experience in business analysis, quality assurance, application testing, or a super-user role within a healthcare setting.
• 3 + years of experience in direct, hands-on experience with the Oracle Health (Cerner) Millennium platform, with specific expertise in Registration and Scheduling from a user perspective.
• 3+ years of domain experience in quality assurance, user acceptance testing (UAT), and functional validation principles.
• 3+ years of experience with patient access workflows.
• Bachelor’s degree in Business, Health Informatics, or a related field.
• Must be able to obtain and maintain a Public Trust clearance.

Bonus Points If You Have:

• Test Script Review & Validation
• Defect Validation
• Training Material Review
• Cutover Data Validation
• Readiness Assessment Methodology
• Excellent verbal and written communication skills, with the ability to provide clear, concise feedback and document validation outcomes

The Business Operations Incident Analyst (Revenue Cycle) serves as a key problem solver and investigator for issues impacting business and financial operations within the Oracle Health (Cerner) Millennium EHR. In this role, you will analyze system incidents, identify root causes, validate fixes, and support the stability and long term integrity of revenue cycle solutions.

Success in this position requires strong analytical thinking, curiosity, and a deep understanding of revenue cycle workflows. You will triage incoming incidents, investigate system or user driven errors, and provide clear recommendations for resolution. You will work closely with technical teams to ensure proposed fixes address business needs and with end users to support workflow clarity and system accuracy.

The Work:

Incident Analysis & Management

• Triage, review, and investigate incidents related to revenue cycle solutions including Patient Accounting, Charge Services, Registration, and Scheduling.
• Perform data driven root cause analysis to identify trends, systemic issues, and root causes of recurring problems.
• Develop concise, actionable recommendations for technical and application teams.

Solution Validation & Resolution

• Partner with technical teams to ensure understanding of business requirements behind recommended fixes.
• Create and execute functional test scenarios to validate that system changes resolve the reported issue and avoid downstream impact.
• Track incidents from initial report through resolution and closeout, ensuring timely and accurate burndown.

Reporting & Documentation

• Create clear documentation of issues, findings, and resolutions for internal and operational reference.
• Build reports or dashboards summarizing incident trends, root causes, and resolution timelines for leadership.

Here’s What You Need:

• Must be able to obtain and maintain a Public Trust Clearance
• 3 + years of experience as an application support analyst, revenue cycle analyst, business intelligence analyst, or related role within a healthcare environment.
• 3+ years of experience with hands on experience with Oracle Health (Cerner) Millennium, particularly revenue cycle solutions such as Patient Accounting, Registration, Charge Services, or Scheduling.
• 2+ years of experience with revenue cycle workflows, including claims processing, billing, denials, and charge capture.
• Bachelor’s degree in Business, Information Technology, Health Informatics, or a related field.

Bonus Points If You Have:

• Experience with Cerner Command Language (CCL) or SQL.
• Familiarity with structured root cause analysis (RCA) methodologies.
• Experience working within ServiceNow, JIRA, or similar ticketing/incident management platforms.
• Background in denial or charge lag analysis.
• Functional or user acceptance testing (UAT) experience.