You Are:

The Engineering Deployment Site Practitioner will play a key role in supporting the full lifecycle of an Electronic Health Record (EHR) implementation across multiple hospitals and clinics. This position focuses on discovery, analysis, coordination, and execution of technical readiness activities to ensure a smooth transition to a new EHR system.

 The Work:
• Conduct and coordinate on‑site discovery activities at hospitals and clinics, including assessments of End User Devices (EUDs), system interfaces, and Data Drops & Power Outlets (DDPO).
• Perform post-discovery analysis to translate findings into technical scope, requirements, and gap assessments.
• Develop a strong understanding of the client’s standard capabilities, devices, and system interfaces to ensure meaningful and accurate analysis.
• Support device procurement tracking, logistics coordination, and inventory alignment throughout the deployment lifecycle.
• Serve as a primary liaison to local site IT leaders and collaborate closely with technology, networking, and engineering teams.
• Assist in external vendor coordination, cutover planning, and execution support.
• Provide project management oversight for engineering-focused workstreams to ensure technical readiness and on-time delivery.
• Produce clear, professional documentation and communications for technical and non-technical stakeholders.
• Travel semi-frequently to various hospitals and clinics across different regions, as needed (up to 50% travel).

 Here's What You Need:
• Demonstrated ability to collaborate effectively with diverse stakeholders across clinical, technical, and operational domains.
• Previous experience conducting assessments in hospital or clinic environments is strongly preferred.
• Familiarity with system interfaces, medical device connectivity, and healthcare IT infrastructure.
• Experience with Oracle EHR systems (or similar EHR vendors) is a plus.

 Security Clearance:

• Must be able to obtain a Public Trust 

We are seeking an experienced Operational Deployment Lead to support a large‑scale, multi‑site Electronic Health Record (EHR) system implementation. This role is responsible for driving operational readiness across all phases of deployment—pre‑deployment planning, go‑live execution, and post‑deployment optimization.

The work:

Workstream Leadership & Execution

• Lead and manage operational support for a large, multi‑site EHR deployment, ensuring alignment with project goals, timelines, and budget parameters.
• Serve as the primary point of contact for the assigned workstream, facilitating planning, progress tracking, issue escalation, and risk mitigation.
• Coordinate activities across technical teams, clinical stakeholders, site leadership, and senior management to maintain integrated delivery and execution.
• Oversee deployment lifecycle activities including readiness assessments, cutover planning, command‑center support, and stabilization efforts.

Stakeholder Engagement & Communication

• Communicate routinely with key stakeholders to provide updates, highlight challenges, and drive forward momentum on deliverables.
• Build and maintain trusted, productive relationships across client teams, vendor groups, and internal program partners.
• Develop a deep understanding of client workflows, processes, and organizational practices to ensure alignment of deployment activities.
• Prepare and contribute to high‑quality deliverables such as data analyses, slide decks, written summaries, and other materials used for decision‑making.

Operational Oversight & Quality/Safety Support

• Lead and support QSV Watch Officers during deployment and post‑go‑live phases.
• Document and escalate patient‑safety issues through established channels to support timely investigation and resolution.
• Coordinate triage activities, including events, forums, and incident management workflows, ensuring adherence to established processes and communication pathways.

What you need:

• U.S. Citizenship.
• Prior project management experience supporting complex, multi‑stakeholder initiatives.
• 3+ of years of experience within clinical quality.

Nice to have:

• Experience with Healthcare IT or prior EHR system deployment activities.
• Demonstrated expertise within a relevant workstream domain (e.g., operations, training, technical readiness, clinical engagement).
• Familiarity with clinical workflows and healthcare operational environments.
• Experience working with clients or cultures aligned with military, service‑oriented, or mission‑driven organizations.

We are seeking an experienced Project Director to lead large-scale Electronic Health Record (EHR) deployment initiatives across federal healthcare systems. This role requires a strategic leader with deep expertise in multi-site deployment planning, stakeholder engagement, and healthcare informatics. You will drive enterprise-level transformation projects, ensuring successful implementation of EHR systems such as VA EHRM-IO, Oracle Health, and MHS GENESIS.

Key Responsibilities

• Lead enterprise deployment efforts for federal EHR programs, including pre-deployment planning, workflow readiness, infrastructure alignment, and go-live support across multiple hospitals and clinics.
• Engage senior stakeholders and brief executive leadership to align deployment strategies with organizational goals and national transformation initiatives.
• Develop and implement standardized methodologies, SOPs, readiness artifacts, and playbooks for consistent execution across multiple sites and deployment waves.
• Mentor and manage pre-deployment teams, ensuring organizational readiness and adherence to enterprise standards.
• Conduct workflow analysis and process improvement using Lean methodologies to optimize clinical operations.
• Oversee training development and delivery for clinical systems, ensuring compliance with Joint Commission and NCQA standards.

Core Competencies:

• Federal EHR Deployment Leadership.
• Large-Scale Program Management & Strategic Planning.
• Multi-Site Deployment Execution.
• Healthcare Informatics & Workflow Analysis.
• Training Development & Delivery.

Qualifications:

• Bachelor’s degree in Business or related field (Project Management certification preferred).
• 10+ years of experience in healthcare IT, EHR deployment, or clinical systems training within federal or large-scale healthcare environments.
• Proven track record in program management, stakeholder engagement, and multi-site deployment strategy.
• Strong knowledge of healthcare informatics, workflow optimization, and change management.
• Familiarity with federal EHR systems (VA EHRM-IO, Oracle Health, MHS GENESIS) highly desirable.

Eligibility Requirements: 

US Citizenship required

You Are:

The Engineering Deployment Senior Manager plays a critical leadership role in supporting the full lifecycle of an Electronic Health Record (EHR) system implementation across multiple medical centers. This individual ensures successful execution across technical deployment activities, leads geographically distributed teams, and drives consistent delivery across numerous concurrent implementation waves.

The ideal candidate brings strong technical deployment experience, outstanding communication abilities, and the ability to manage complex stakeholder environments in fast-paced healthcare settings.

The Work:

Program Delivery & Oversight

• Lead and oversee multiple concurrent engineering deployment efforts across numerous medical centers.
• Ensure consistency, quality, and scalability of deployment activities as the number of concurrent implementation waves increases.
• Identify, escalate, and mitigate technical and program risks in the engineering deployment space.
• Define and influence the long-term strategy for reusable deployment tools, processes, and templates to support efficient, repeatable execution.

Technical Discovery & Readiness

• Manage and organize technical discovery activities at hospitals and clinics related to:
• End User Devices (EUD)
• Interfaced systems
• Data Drops & Power Outlets (DDPO)
• Conduct post-discovery analysis to define technical scope, confirm requirements, and assess readiness.
• Build a strong understanding of client-standard capabilities, devices, and interfaces to support gap analysis and implementation planning.

Stakeholder & Team Leadership

• Manage and mentor engineering deployment team members supporting multiple waves.
• Maintain strong relationships with local site IT leaders, technical owners, executive stakeholders, and cross-functional engineering, network, and technology groups.
• Partner closely with internal teams and external vendors to support deployment readiness, cutover planning, and technical transition activities.

Project & Vendor Management

• Oversee engineering workstreams, ensuring schedule alignment, risk visibility, and overall delivery quality.
• Support vendor coordination, cutover activities, and operational transition planning.
• Provide clear, concise written and verbal communication to internal and external partners.

Here's What You Need:

• Prior engineering deployment experience, ideally in complex technical or healthcare environments.
• Strong leadership and people management skills.
• Exceptional written and verbal communication abilities.
• Proficiency in Microsoft Office Suite including Excel, Project, and PowerPoint.
• Ability to travel semi-frequently to medical centers and clinics in various regions.
• Significant client-facing experience and comfort working with diverse stakeholders.

Bonus Points If You Have:

• Previous experience conducting assessments of hospitals or clinics.
• Familiarity with medical system interfaces and medical device integration.
• Experience with major EHR platforms (e.g., Oracle or similar).
• Knowledge of:
• Medical End User Devices (EUD)
• Health Level 7 (HL7)
• Network assessments
• Medical technology environments
• Stakeholder engagement and communications

We are seeking an experienced and driven Functional Deployment Site Practitioner to support the full lifecycle of a major Electronic Health Record (EHR) system implementation across multiple medical centers and clinics. In this role, you will serve as a critical liaison between clinical operations, functional teams, and technical partners, ensuring a smooth and successful transition to a new EHR platform.

This position involves significant collaboration with clinical and functional stakeholders, semi-frequent travel to deployment sites, and hands-on involvement in discovery, analysis, readiness, and adoption activities. If you excel in complex healthcare environments and enjoy bridging the gap between clinical workflows and technical solutions, this role may be a great fit.

The Work:

• Lead and support discovery efforts at hospitals and clinics to understand existing workflows, clinical services, SOPs, shared services, and research-related information.
• Conduct post-discovery analysis to inform functional and clinical scope, system requirements, and capability needs.
• Develop a deep understanding of the client’s standard capabilities, workflows, and services to identify gaps and improvement opportunities.
• Build recommendations for addressing capability gaps and ensuring functional readiness throughout the deployment lifecycle.
• Serve as a bridge between technical teams and clinical end users, translating functional requirements into actionable guidance.
• Collaborate closely with Change Management (CM) and End User Engagement & Adoption (EUEA) teams to provide clinical expertise and deployment support.
• Support User Readiness Assessments (URA), data collection and build activities, testing cycles, training, and adoption events.
• Travel semi-frequently to hospitals and clinics across multiple geographic regions.

Here's What You Need:

• Experience performing assessments in a hospital or clinic setting
• Familiarity with clinical information systems and healthcare workflows
• Knowledge of inpatient and outpatient services and operations
• Strong stakeholder engagement and communication skills
• Ability to translate clinical needs into functional and technical requirements

Bonus Points If You Have:

• Experience with Oracle Health EHR (Oracle Cerner) or similar EHR vendors
• Prior involvement in system deployments, workflow analysis, or clinical transformation initiatives