• Partner directly with client stakeholders, program leaders, and internal technical teams to understand business needs, workflows, priorities, and constraints. 

• Develop a strong working knowledge of the client’s domain, systems, stakeholder landscape, and long-term application goals. 

• Lead discovery conversations with business and technical stakeholders to elicit, clarify, and document requirements. 

• Translate complex business needs into clear, actionable requirements, user stories, acceptance criteria, workflows, and supporting documentation. 

• Serve as a bridge between senior developers and client-side business stakeholders, ensuring shared understanding across both groups. 

• Support systems integration efforts across internal applications, external partner platforms, and related enterprise systems. 

• Ask thoughtful, probing questions to uncover business context, edge cases, dependencies, and risks. 

• Build and maintain strong long-term client relationships based on trust, curiosity, responsiveness, and accountability. 

• Help prioritize requirements and clarify tradeoffs in collaboration with client leadership and the delivery team. 

• Participate in remote meetings and occasional onsite client sessions. 

• Contribute to the continued improvement of application documentation, stakeholder communication, and delivery processes. 

Required:

• Meaningful experience as a Business Analyst, Technical Business Analyst, Product Analyst, Systems Analyst, or similar role. 

• Demonstrated experience working directly with external clients or business stakeholders in a consultative capacity. 

• Proven ability to learn complex business domains and become deeply familiar with client requirements, terminology, workflows, and priorities. 

• Strong requirements elicitation, analysis, documentation, and stakeholder management skills. 

• Comfortable engaging with senior leadership and extracting meaningful information from high-level or ambiguous conversations. 

• Ability to work effectively with senior software developers and translate between business and technical perspectives. 

• Experience supporting custom application development, modernization, or systems integration projects. 

• Excellent written and verbal communication skills. 

• Strong curiosity, patience, and willingness to invest time in understanding the client’s environment. 

• Ability to work independently in a remote environment while remaining highly collaborative and responsive. 

• Located in or near the DMV area and available for occasional onsite meetings. 

Strongly Preferred: 

• Experience supporting applications that integrate with third-party providers, partner systems, APIs, or enterprise platforms. 

• Background working with long-term client accounts or embedded delivery teams. 

• Familiarity with Agile delivery practices, user stories, acceptance criteria, backlog refinement, and sprint planning. 

• Experience documenting workflows, business rules, data flows, integration requirements, and operational processes. 

• Prior experience on application modernization projects or migrations from legacy to modern technology stacks.