PRIMARY PURPOSE:  To provide administrative support including preparing correspondence and reports, filing and other general office support activities.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Produces correspondence, reports, and other documentation in final form; files documents, maintains and tracks suspense file, photocopies, sends and receives facsimile transmissions, etc.
• Provides back-up telephone support.
• Processes invoices and billings; maintains records.
• Maintains unit attendance records; library and/or manuals.
• Records meeting minutes.
• Makes travel arrangements.
• Maintains adequate supply inventory; orders supplies as needed.
• Researches a variety of topics as needed.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
Two (2) years of experience in general office administrative duties or equivalent combination of education and experience required.  Experience with an insurance company, broker or consultant preferred.

Skills & Knowledge

• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Good interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

any time.