Senior Associate, Innovation and Field Operations na Evidence Action · Mbale, Eastern Region, Uganda

Sobre esta vaga de Senior Associate, Innovation and Field Operations na Evidence Action

Evidence Action · Presencial · Mbale, Eastern Region, Uganda

About Evidence Action

At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations.

Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we’re making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions.

Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains.
Through Safe Water Now, we’ve saved the lives of over 15,000 children.
Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives.

At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions.

The Role

You will oversee Field Operations for Evidence Action’s new In-Line Chlorination Innovation Team, under the Safe Water Now Program. Evidence Action's Safe Water Now program provides access to safe drinking water across Kenya, Uganda, Malawi, and India through water chlorination. Backed by rigorous research showing chlorination can reduce child mortality by more than 20%, safe water is one of the most cost-effective health interventions globally.

The program's newest intervention, In-Line Chlorination (ILC), automatically treats water as it flows through piped systems, requiring less behavior change from end users than existing solutions. As ILC scales up, core questions remain about how to optimize device performance, reduce operational costs, and strengthen community engagement. Answering these questions well will shape whether ILC can become a scalable, cost-effective model reaching millions more people. Evidence Action is investing in a dedicated Innovation team to find those answers.

This new team will conduct rapid field pilots to test the most promising improvements to the ILC model, including modifications to the device itself, operational adjustments, and even entirely new approaches to the delivery model. Reporting to the Manager, Innovation & Learning, you will oversee these field pilots directly. You will be the primary technical presence in the field, supervising technicians as they install, modify, and test device configurations, ensuring data collection and testing protocols are followed rigorously, and feeding field learnings back into pilot design in real time. Based in Mbale, Uganda, this is a hands-on role suited to someone who is as comfortable diagnosing a device problem as managing a team schedule.

Direct Reports

Field Technicians

Responsibilities

Field Pilot Execution: Translate pilot designs into disciplined field implementation and oversee day-to-day execution across pilot sites

Convert high-level learning goals into actionable field plans with clear protocols and timelines
Monitor pilot performance daily and recommend adjustments to protocols, device configurations, or testing approaches based on emerging results
Coordinate device retrofits, installations, and configuration changes at pilot sites
Ensure pilot results and operational learnings are documented clearly
Support prioritization of field pilots based on feasibility and potential of innovation ideas

Field Team Standards and Operations: Maintain high standards of technical execution, data quality, and safety across the field team

Foster a learning-first team culture where generating reliable evidence is prioritized alongside keeping devices running
Conduct regular spot checks to verify technicians are following technical and testing protocols correctly
Review incoming field data for accuracy and conduct regular spot checks. Embed data into decision-making to improve operations
Oversee field logistics including equipment, retrofit materials, and transport coordination

Technical Ownership of ILC: Serve as a technical resource on ILC device performance and infrastructure, working closely with Evidence Action's engineering team

Develop strong working knowledge of device types and configurations; train and coach technicians on installation, modification, and troubleshooting
Recommend device modifications and new approaches based on field observations

Key Performance Indicators

Field Execution and Timelines: You will be assessed on the day-to-day progress of field activities, ensuring that the technicians that report to you complete all scheduled activities on time
Field Data Accuracy and Integrity: You will be assessed on the quality of the information coming from the field, ensuring that data collected by technicians is accurate and comprehensive
Team Leadership and Asset Management: You will be assessed on the performance and safety of the field team, including the proactive management of motorcycles, tools, and supplies (like chlorine or parts) to ensure there are zero "downtime" days due to equipment or supply failures

Requirements

Bachelor's degree in Engineering, Water Sciences, Environmental or Applied Sciences, or a related technical field.
4+ years of experience in field operations, applied research, or technical program management
Experience implementing structured field activities with strict protocol adherence
Background in WASH, water quality, or a closely related technical field; engineering training strongly preferred
Experience supervising field technicians or operational staff in demanding environments
Hands-on familiarity with water infrastructure, device installation, or mechanical/plumbing systems
Comfortable with ambiguity and rapid iteration; able to scope and launch activities quickly under time pressure
Strong documentation and communication skills; able to translate field findings into clear recommendations for diverse audiences
Excellent motorbike riding skills with a valid riding permit
Fluency in English; local language skills an advantage
Willingness to be based in Mbale, Uganda with 65%+ field travel

Position Location

This role will be based in Mbale, Uganda, with regular travel to field sites.

We are unable to sponsor or take over sponsorship of Uganda employment visa at this time. Applicants must be legally authorized to work in Uganda for roles based in Uganda.

Note: Applications will be reviewed on rolling basis.

Benefits

Evidence Action provides a comprehensive benefits package for employees worldwide*. Benefits include:

Comprehensive health insurance (medical cover for self and dependents)
Pension/Retirement savings options
Paid leave
Avenues for engagement and recognition

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Sobre a Evidence Action

We do development differently.

Evidence Action is a global nonprofit organization with an approach distinctive in international development – we exclusively scale interventions that are backed by strong evidence and can be delivered with exceptional cost-effectiveness. We take a data-driven approach to identifying and scaling interventions which deliver outsized impact for the hundreds of millions of impoverished individuals who are our clients. We deploy deep expertise in building for scale, coupled with a focus on rigorous measurement and continuous program improvement, to ensure these solutions measurably improve the lives of millions.

We deliver tremendous impact.

Our programs – in health, nutrition, and safe water – have grown since our founding in 2013 to reach over 280 million people annually. Our Deworm the World Initiative has helped governments across Asia and Africa deliver over 1.3 billion childhood deworming treatments – which have been shown to increase long-term income by 13%. This places deworming among the most cost-effective income generation programs in the world, as ranked by charity evaluators such as GiveWell and The Life You Can Save. Our Dispensers for Safe Water program provides sustained safe water access to over 4 million people in rural Kenya, Uganda, and Malawi. Our last-mile delivery network services communities through a free-to-use, human-centric design that increases usage over 5 times that of traditional water treatment options, preventing childhood illness and deaths caused by unsafe water. Dispensers for Safe Water has been recognized by Charity Navigator for its high cost-effectiveness, by Expo2020 as one of only 25 Global Best Practice Programmes, and a chlorine dispenser now resides in the Nobel Museum, selected by 2019 Nobel laureate Michael Kremer – whose work was integral to the program’s development.

We drive innovation.

Evidence Action’s Accelerator builds the next generation of exceptional programs, taking an approach most similar to a venture capital model. We thoughtfully advance promising new programs through a rigorous, 6 stage process – from desk research to testing at large scale. We are ruthless in exiting programs which do not meet our criteria on scalability, evidence of impact, and cost-effectiveness, ensuring that the programs that do advance deliver outsized impact for millions of people.

We are global.

Over 400 individuals work on our programs across eight countries – Kenya, Liberia, Malawi, Nigeria, Pakistan, Uganda, India, and the United States, including both Evidence Action staff and close partners. We are united by a tremendous passion for our mission and the impact that together we create. We are strong because of our diversity of experience, geography, and background – with over 90% of our people in the countries where our impact is focused. This spirit, and our culture, are guided by a set of core values that underpin our work. These values embody our focus on evidence, urgency, iteration, and incessance in our search for solutions.

We have big ambitions.

Our goal is to double our impact by 2024, to fulfill our vision of a world where hundreds of millions of people in the poorest places have better opportunities and their lives are measurably improved. We believe in bold and urgent action – because poverty doesn’t wait, and neither should we.

We need great people.

Our success to date is due to the collective work of our amazing staff. To achieve our ambitious goals, we need to grow our team. We are looking for people who share our passion for following the evidence, seeking cost-effective ways of working, and operating at scale. We seek individuals who take an entrepreneurial approach, enjoy tackling hard problems, and iterate to achieve the best solutions – and know that people with these skills come from many professional backgrounds.

If our vision and approach excite you as much as it does us, we invite you to join us.