Sobre esta vaga de Program Manager, Connected Warfare (Active Clearance) na Anduril Industries
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM
The Connected Warfare division builds systems to support global command and control missions. We create joint, time sensitive, multi domain, ubiquitous, connected mesh ecosystems. Our ecosystem enables connected warfare with disproportional impact by connecting every robot, human, and sensor in every domain, bringing together hundreds of thousands of end points across the globe. We are the substrate that provides the source of truth for time sensitive decisions, effectively transforming the way that militaries close kills chains and enable mission autonomy.
ABOUT THE JOB
Anduril is seeking a mission-driven, highly organized, and detail-oriented Program Manager to provide tactical support and operational oversight for our USMC customer, driving the adoption, expansion, and long-term success of Anduril's cutting-edge Voyager Hardware. You will serve as a trusted advisor, deeply understanding customer operational requirements and translating them into impactful solutions that leverage our products. This role requires a unique blend of strategic thinking, technical aptitude, exceptional relationship-building skills, and a passionate commitment to national security. In addition, this role achieves results by focusing on the day-to-day management of client accounts, ensuring the smooth deployment, ongoing functionality, and optimal performance of Voyager solutions. You will be the primary point of contact for operational queries, issue resolution, logistics coordination, and direct support to ensure our USMC customer’s success.
- Strategic Client Engagement:
- Serve as the lead point of contact for USMC accounts focused on Voyager solutions, establishing and nurturing strong, enduring relationships with military leadership, program offices, and operational end-users.
- Develop a deep understanding of client mission objectives, operational environments, and strategic priorities to proactively identify and position Anduril's Voyager products.
- Navigate complex government procurement processes, contracting mechanisms, and funding cycles to ensure successful program execution and growth.
- Champion client needs internally, collaborating closely with Anduril's Engineering, Product, and Integration teams to inform product roadmap and ensure timely, high-quality solution delivery.
- Daily Client Operations & Support:
- Serve as the primary point of contact for USMC customers, managing day-to-day communications, operational requests, and urgent support needs related to the Voyager product line.
- Address client inquiries promptly and effectively, providing direct solutions or coordinating with internal technical support, engineering, and logistics teams for rapid resolution of issues.
- Ensure clients receive timely updates on product enhancements, revisions, and relevant technical documentation.
- Solution Adoption & Growth:
- Drive the successful adoption and integration of Anduril's Voyager products into USMC operations, demonstrating clear mission value and operational superiority.
- Identify and cultivate opportunities for expansion within existing accounts, including upselling new features, capabilities, cross-selling adjacent Anduril technologies, and securing follow-on contracts.
- Develop comprehensive account plans, sales strategies, and proposals that align with client requirements and Anduril's strategic objectives.
- Conduct compelling technical demonstrations, presentations, and product briefings to diverse audiences, from technical specialists to General Officers.
- Tactical Execution & Deliverables:
- Coordinate the scheduling and logistics for product demonstrations, training sessions, and field support visits with clients and internal teams.
- Monitor the operational status and usage data of deployed Voyager products, proactively identifying potential issues or areas for improvement in coordination with technical teams.
- Process and track client orders for system upgrades, spare parts, consumables, and additional training modules.
- Facilitate contract renewals by ensuring all terms and conditions of current agreements are met and documented.
- Prepare and deliver routine operational status reports, usage metrics, and support summaries to clients and internal stakeholders.
- Internal Coordination & Problem Solving:
- Act as the liaison between client operational teams and Anduril's internal engineering, product, and field support teams to ensure client requirements are accurately relayed and understood for immediate action.
- Troubleshoot basic technical issues on-site or remotely, escalating complex problems to the appropriate technical experts.
- Support the integration and qualification and testing of new Voyager systems by coordinating customer access and feedback.
- Assist in identifying and documenting customer needs for future product features based on immediate operational feedback.
- Performance & Reporting:
- Forecast and track key account metrics, including revenue targets, program milestones, and operational deployment success.
- Provide regular, insightful reports to internal leadership on account status, strategic opportunities, competitive landscape, and challenges.
- Domain Expertise:
- Maintain an expert-level understanding of Anduril's Voyager product portfolio, including technical specifications, operational advantages, and future development pathways.
- Compliance & Documentation:
- Ensure all customer activities comply with contractual agreements, security protocols, and relevant government regulations.
- Maintain accurate and up-to-date client records, contact information, and equipment inventory.
REQUIRED QUALIFICATIONS:
- Experience in program management and product deployment roles
- Exceptional interpersonal and stakeholder management skills
- Comfortable with setting and achieving goals in a complex, fast moving environments with ambiguous requirements
- Experience translating and decomposing technical concepts into operational requirements and performance specifications
- Willing to travel as necessary (up to 25%)
- Secret Clearance or above required
PREFERRED QUALIFICATIONS:
- Prior military experience, especially in an operational or procurement role related to computing and communications systems
- Experience in Defense Technology Product/Program Management, Solutions Architect, or Customer Success type roles
- Experience and familiarity with the United States Marine Corps
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
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No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to [email protected].
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
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Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
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What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to [email protected]. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
