Job Title

Job Description Summary

Job Description

• MIS & Reporting Management

• Preparation and submission of Daily MIS, Weekly MIS, and Monthly Reports as per defined SLAs.

• Compilation of Monthly Management Report (MMR) by collecting inputs from all departments (Technical, Soft Services, Security, etc.).

• Maintaining and updating Daily MIS Report (DMR) with accurate operational data.

• Ensuring accuracy, consistency, and timeliness of reports shared with stakeholders.

• Operations Coordination

• Coordination with Engineering Manager (EM) and department heads to maintain critical site trackers.

• Monitoring and tracking PPM (Planned Preventive Maintenance) activities through CAFM/Evolution system.

• Follow-up for closure of complaints, audit observations, and open issues with respective teams.

• Preparation of delay analysis reports for pending tasks.

• Data Management & Documentation

• Maintaining records of all internal and external communications.

• Managing trackers for complaints, PPM, audits, consumables, and compliance records.

• Ensuring proper documentation and data archiving for audits and reference purposes.

• Financial & Administrative Support

• Handling Imprest account at site level with proper tracking and reconciliation.

• Supporting budgeting and expense tracking under guidance of site management.

1.4. Key Relationships

  Internal: Site Team, Engineering, Soft Services, Security, Admin

  External: Client Representatives, Vendors, External Agencies

1.5. Job Purpose

• To ensure efficient MIS reporting, data management, and coordination of site operations, enabling effective decision-making, compliance monitoring, and smooth functioning of facility management services.

1.6. Accountabilities

Key Result Area

Major Activities

MIS & Reporting

- Ensure timely submission of MIS reports as per SLA.
- Prepare and submit Monthly MMR by collecting inputs from departments.
- Maintain and update Daily MIS (DMR).

PPM & Complaint Tracking

- Track, assign, and close PPM activities in CAFM/Evolution.
- Monitor complaint closure status and follow up with teams.

Coordination & Follow-up

- Coordinate with EM and section heads for maintaining trackers.
- Follow up on pending complaints, audit points, and action items.

Data & Documentation

- Maintain records of communications with external agencies.
- Prepare delay reports and compliance documentation.

Financial Support

- Manage site imprest account and maintain records of expenses.

Other Responsibilities

- Take additional responsibilities assigned by management.
- Support process improvement and operational efficiency initiatives.

1.7. Authority

• Ensure timely and accurate submission of MIS, DMR, and reports.

• Monitor closure of complaints, PPM, and audit observations.

• Maintain communication records and issue reminders to concerned stakeholders.

• Track OHS objectives and ensure timely action completion.

1.8. OH&S Responsibility

• Ensure understanding and compliance with OHS&W Policy.

• Follow safety management systems (SOPs, manuals, procedures).

• Participate in safety meetings, employee consultation forums, and training programs.

• Identify workplace risks and ensure implementation of control measures.

• Report incidents, unsafe conditions, and near misses.

• Ensure compliance with Permit to Work (PTW) and risk assessment practices (JSA, HIRA, TBT).

• Maintain all OH&S documents as per assigned responsibilities.