Sobre esta vaga de Medical Assistant II na Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The MA role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of Nursing Director. Key responsibilities include taking vital signs, documenting patient information, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care and flow of the clinic and infusion spaces.Assists other Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training as needed.
Escorts patients to examination rooms, prepares necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
May be required to assist in treatment procedures, obtaining teaching material for patients at the discretion of the provider, assisting in coordination of specialty lab draws for genetics or early detection teams, ordering and organizing educational materials to reinforce patient education, and fitting patients for Cold Caps.
Perform general office duties, such as answering phones, downloading external records and reports, while acting as a liaison with other areas of the clinic, and advocating for patients with a positive customer service approach.
Participate in departmental quality initiatives, such as requirement of check two patient identifiers and adhering to all hand hygiene and infection control policies.
Qualifications
Education
High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred
Experience
Direct MA experience or medical field work 1-2 years strongly preferred.
Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure, and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.75 - $24.94/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
