Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.

Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.

Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.

Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.

Location

DC Metro area with ability to work from our DC office occasionally is preferred. NYC is also available.

Scope

We hold federal work across civilian agencies and DoD: FAR-based subcontracts with commercial-item flowdowns, and DoW agreements. The obligations run well past security into employee notices, required training, prohibited technology screening, EEO and labor reporting, OCI and business ethics.

This is a new function here, working alongside our security team and outside counsel.

What you'd do

• Build and maintain the obligation register across every federal agreement, and keep it current through mods

• Run the compliance calendar: training deadlines and certificates back to the AOR, notices and postings, annual filings like VETS-4212A

• Portal administration and submissions. SAM and our reps and certs, PIEE and WAWF for invoicing

• Make the applicability calls. Thresholds, commercial-item carve-outs, what actually reaches a company our size

• Read flowdowns on new subcontracts and agreements before signature, and tell us what we'd be taking on

• Own the Army training stack where it applies: AT Level I, OPSEC, iWATCH, ATCTS registration

• Route execution to People Ops, IT and security, and hold the map

• Manage clause interpretation with outside counsel

What you need

• Federal contracts or subcontracts administration on the contractor side, where the follow-through was yours

• FAR and DFARS, and comfort with flowdown matrices and applicability thresholds

• You've built a register or compliance calendar, not just worked from one

• Submissions into federal systems. SAM at minimum, PIEE or WAWF if invoicing has been yours

• You've worked on small teams and are self-directed. No department behind you, nobody assigning your week

• US person, able to work with CUI

Useful on top of that: DoD other transaction agreements, priming with subcontractor flowdowns, NCMA certification, CDRLs, contract closeout.

An active or recently held clearance is a real plus, particularly given the clearance work.

Don't apply if

• Your background is commercial contracts

• You want to write policy rather than close obligations

• You need a system to inherit

• You want the security and technical compliance work. That's a different role here

What Kaizen Offers

Health & Insurance

• 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.

• $100,000 in fully paid life insurance. FSA and Dependent Care FSA.

• One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.

• Fertility and family-building support through Carrot.

• 401(k) through Guideline, with a 2% company match.

Family & Time Off

• 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.

• Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)

• Closed for all federal holidays.

• Company-wide winter break the week of Christmas.

• Company offsites throughout the year.

Office & Remote Setup

• Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.

• $50/month commuter benefit (company contribution).

• Expensed lunch while in the office.

• Company-provided laptop of your choice.

Wellness

• Fully covered gym membership at Grindhouse — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.

Stipends

• $100/month utility stipend.

• $500/year professional development.

• $250/year recreation.

• $300/quarter pet care stipend.