ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The eCOA UAT Lead member is a key member of the eCOA Solutions team.

The eCOA Application specialist acts as the ICON expert that approves the design of eCOA Systems and creates appropriate testing plans and scripts to ensure system is adequately tested prior to deployment.

What you will do:

• Proactively identify and highlight potential risks to delivery timelines

• Review & approve design eCOA Vendor design documentation to ensure alignment with the protocol

• Create Test Plan documents and reports

• Write series of UAT scripts that ensure eCOA Vendor platforms are adequately tested prior to go live

• Execute test scripts as required

• Support the Project Manager, COA by giving accurate estimates of delivery time and factors that impact delivery time associated with their defined tasks

• Attend meetings with internal teams and Sponsors and represent eCOA Solutions team as expert on system design and testing

• Recognize, exemplify and adhere to ICON's values, which center on our commitment to People, Clients and Performance.

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs

• Track project deliverables using appropriate tools

• Other duties as assigned

Education, skills and experience required 

• Bachelor’s degree in related field or equivalent experience

• Minimum of 3 years’ experience in IRT/eCOA or related field

• You will have significant experience in eCOA, research technology, Outcomes Research, or eClinical/Clinical field or related services/industry.

• Comfortable managing a variety of tasks at one time

• Strong leadership, influencing, and motivational skills

• Excellent communication skills

• Fluency in English both verbal and written

• Analytic, problem-solving skills

• Focus on continuous improvement

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply