Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
- Runner First
- We act in the best interest of the runner
- Word is Bond
- We do what we say we’ll do
- Champion Heart
- We give our all in everything we do
- There is no “I” in Run
- We stay generous with our humanity
- Keep Moving
- We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.
Your Job:
Your Job as the DC Wave Planner is to work closely with the DC Shipping Supervisor, other DC Supervisors and Customer Service to coordinate and direct the daily workload for all ecommerce and Wholesale orders. Your work includes waving and routing of orders that will be processed and shipped according to customer expectations. Additionally, you will track the progress of waves, release more work to the floor as needed and maintain an open lines of communication with various departments in the distribution center. You will also route waves through the assign portal specific to each customer and coordinate shipments through each carrier. Our business is constantly evolving and the work you’ll be responsible for will have a tremendous impact on the DC’s ability to deliver results and maintain the highest level of service Brooks is known for!
Your Responsibilities:
Coordinate daily workload accordingly with all DC Operations departments
Notify the DC Operations team of all requested changes from customers regarding scheduling, processing, and shipping. Implement changes as needed
Coordinate special, expedited order requests with Customer Service (REX), Operations and Logistics
Process daily invoicing and billing
Support management and operational leadership to deliver a high level of service, meet quality expectations, and exceed productivity goals
Execute prioritization of Ecommerce and Wholesale orders as directed by Customer Service and DC Order Shipping Supervisor
Partner with the Inventory Department regarding shortages, maintain inventory logs and make order adjustments based on feedback from operations
Perform data entry and records compilation
Communicate to the DC Shipping Supervisor areas for continuous process improvement that improve DC workflow and performance to maximize efficiency
Create bills of lading and coordinate routing and scheduling of customer pickups per customer routing guides
Keep DC Supervisors team informed of discrepancies that could impact FTZ compliance.
Other duties and/or special projects as assigned
Shift: 6am-2:30pm/ 8am-4:30pm/ 12pm- 8:30pm (The hours are subject to change with business needs)
Qualifications:
High School diploma or equivalent
3+ years warehouse experience, required
1+ years of specific wave planning experience
Experience working with Warehouse Management System (WMS) such as Softeon, Manhattan, Red Prairie, High Jump
Proficient in MS Office Suite (Excel, Outlook, Word, etc.), required
Exceptional organizational skills
Exceptional ability to deal with adverse situations positively.
Excellent written and verbal communication skills
Ability to interact effectively with others. Be a team player.
Ability to sit at a desk and perform computer work for 8-hour shifts
Maintain a good attendance record
Embraces and lives the Brooks values!
Ability to work a regular work schedule and flexible work schedule when needed; overtime when necessary, during the scheduled workweek, weekends and holidays when work volume dictates the need, required
Ability to work independently, provide first-rate customer service, exercise flexibility when asked to transition into other task, demonstrate effective organizational and multi-tasking skills, and demonstrate excellent time management skills, required
Ability to work effectively with others, build and maintain positive, collaborative relationships with co-workers, and maintain a calm demeanor in stressful situations, required
Adherence to the DC Attendance Policy is an essential component of the job
Ability to work in limited climate-controlled conditions, required
Ability to regularly lift and/or move up to 25 lbs. occasionally, and 50 lbs. seldomly
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.
