If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.

Fixed term contract - from 07 September 2026 to 30 April 2027

We have a great opportunity to join one of Europe’s leading manufacturers, based in Foetz, Luxembourg, Strzelce, Poland, or Bonn, Germany, and we also offer a hybrid working solution. McBride is the leading provider of private-label household and professional cleaning/hygiene products for Europe’s largest and most successful retailers, and also manufactures own-brand products.

The formula for our success is quite simple: we work according to our key values – always be committed, work together, strive to be the best, and give and take responsibility – to create a positive environment for all McBride employees.

Purpose of the Role

Resolve all invoice disputes in order to remove all payment obstacles in a timely and efficient manner.

Manage all types of disputes (pricing, quality, contractual penalties, and others).

Ensure that we correctly measure the level of our customer service.

Your Responsibilities

• Invoice dispute management: Manage customer disputes, e.g. relating to price, quantity, or contractual penalties.

• Contractual penalty management: Interact with customers regarding contractual penalties charged due to late or non-delivery of goods.

• Identify all bottlenecks and ensure that they are resolved. Communicate all relevant information to the appropriate internal and external stakeholders.

• Prepare and process all customer-specific delivery and invoicing documents.

• Customer service level: Consider feedback from various internal stakeholders in order to assign the most appropriate reason for the non-delivery of goods to our customers.

Skills and Qualifications We Are Looking For

• Fluent German is essential, conversational English (minimum B2 level), and French is considered an advantage.

• MS Office: Good knowledge of Excel, Word, Outlook, etc.

• Knowledge of SAP is considered an advantage.

• Knowledge of accounting and the legal requirements relating to invoicing is a plus.

What Will Make You Successful

• Analytical and logical

• Critical thinker

• Enjoy working with numbers

• Precise and accurate

• Reliable

• Good communication skills, both verbally and in writing

• Successful in multitasking, prioritising, and meeting deadlines

• Open-minded and willing to embrace new WOW

What You Can Expect

• To work in a talented team where your contribution is recognised.

• To work in a challenging, fast-paced, international company.

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