Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Client Account Manager (Beauty Industry)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Client Account Manager (Beauty Industry) to start immediately!

Duties and Responsibilities include but are not limited to:

• Post-Sale Handoff: Take over the relationship immediately after the BDR closes a deal.

• Client Onboarding: Manage the onboarding process into their systems and ensure a smooth transition from the sales team.

• Primary Point of Contact: Handle all ongoing client communication and become the go-to person for beauty-brand founders.

• Account Support: Conduct follow-ups, respond to client needs/questions, and coordinate internally to ensure deliverables are met.

• Retention & Relationship Building: Maintain high client satisfaction and build long-term relationships with the brands.

• Platform Management: Keep client records updated using HubSpot and Bitrix24, and help clients navigate their proprietary Retail Connect platform.

Required Tools

• HubSpot

• Bitrix24

Qualifications:

• Must have clear articulation and strong client-facing communication (written and spoken) since they will be the face of the company to beauty-brand founders.

• Confident, professional, and highly presentable on camera. Every client meeting is a video call, so strong internet is a must.

• Must be able to accommodate UK business hours.

• Genuine interest or knowledge in beauty, skincare, cosmetics, haircare, or fragrance.

• Female is preferred, but clarified it's not strictly mandatory.

• Needs to be capable of learning and navigating HubSpot, Bitrix24, and their proprietary Retail Connect platform.

Technical Requirements:

• USB Headset with Noise Cancellation feature

• Working Webcam

• Computer with at least 1.8 GHz processor and at least 4GB RAM

• Main Internet Service Speed: at least 25 Mbps cable connection

• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Performance Incentives

• Job Security and Stability

• Paid Training

• Inclusive Culture

• Upskilling Opportunities

• 100% Work-From-Home

• Exceptionally Supportive Team

• Opportunities for Career Growth

• Fun Work Environment

• Holiday & Overtime Pay

Schedule: UK work hours (20 hours per week, Part-time)

Location: 100% Remote

Salary Package: Up to ₱22K/month

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.

• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.