Claims Analyst - Auto

Buscamos un perfil con sólida capacidad de análisis de siniestros, estricto apego a las condiciones generales de póliza y un fuerte enfoque en servicio al cliente. La posición es responsable de analizar, dictaminar y dar seguimiento a reclamaciones, asegurando la calidad de la información, cumplimiento de SLAs y generación de insights operativos que contribuyan a la mejora continua de los procesos y resultados del negocio.

Experiencia 1 a 3 años

• Experiencia en análisis y gestión de siniestros / claims.

• Experiencia en atención a clientes y manejo de casos.

• Deseable experiencia en lectura e interpretación de pólizas.

Conocimientos técnicos

• Manejo de sistemas de administración de siniestros (claims systems).

• Análisis de información financiera y técnica.

• Interpretación de indicadores operativos (severidad, frecuencia, SLAs).

• Manejo intermedio de herramientas de análisis (Excel, Power BI u otros).

Formación académica

• Licenciatura concluida en áreas económico‑administrativas, financieras o afines.

Hybrid Model - 2 días Oficina /3 Home Office

Sueldo + prestaciones superiores a las de ley

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. 

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.