We are recruiting for a Branch Manager, to join our thriving Jewson branch in, Prudhoe ( NE42 6PQ )

This is a full-time role working Monday-Friday 7:30 – 17:00, and every other Saturday from 08:00-12:00. 

The branch forms part of a local cluster of branches alongside Hexham, Morpeth and Consett, giving you the opportunity to work closely with neighbouring teams, share best practice and support customers across the wider area.

What You’ll Be Doing  

• Lead and motivate your team, providing coaching and support to help everyone perform at their best and identify opportunities to improve.

• Work closely with the wider network to understand and respond to customer needs and support wider business activity.

• Deliver an excellent customer experience by adapting our service to meet changing customer needs and expectations.

• Build strong relationships with customers, both new and existing, taking the time to understand their requirements and providing proactive advice and solutions.

• Develop strong supplier relationships to ensure we have the right products and support available for our customers.

• Understand your local market, identifying opportunities to grow sales and strengthen our position in the area.

• Manage stock effectively, ensuring accurate stock levels and carrying out regular stock checks and counts.

• Champion Health & Safety, leading by example and ensuring your team understands how to keep themselves and others safe at work.

• Support the overall success of the branch, balancing great customer service, commercial performance and effective team leadership.

 What We’re Looking For  

Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts  

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.  

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics  

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.  

Pride - You take pride in your work and are dedicated to producing top-notch results.  

 What’s in it for you   

• Competitive Basic Salary   

• Performance Related Bonus   

• 34 days holiday per year   

• Retirement Savings Plan (Pension) – with Legal & General   

• Life Assurance  

• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway   

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)   

• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover   

• Refer a Friend scheme   

• Wellbeing Centre via Work Perks   

Why Choose Us?  

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.  

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.  

Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.  

What's Next  

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.