Job Description Summary

The Associate Director will lead the modernization of commercial performance analytics, transforming traditional reporting into AI-enabled, insight-driven decision support. The role is responsible for architecting and delivering enterprise-grade BI and analytics solutions using modern data platforms such as Databricks and cloud data warehouses, while driving advanced KPI harmonization and scalable semantic models.

This leader will spearhead GenAI-powered conversational analytics, intelligent automation, and agent-based insight generation to shift from reactive dashboards to proactive performance management. The role partners closely with commercial stakeholders to embed analytics into strategic decision-making and ensure executive-ready storytelling.

Additionally, the Associate Director will build and mentor high-performing analytics teams, champion data governance and compliance, and foster innovation across modern analytics, AI, and automation capabilities.

 

Job Description

Location: Hyderabad | #LI-Hybrid

Key Accountabilities:

1. Commercial Performance Analytics Strategy

• Define and execute the future-state vision for commercial performance analytics, evolving from static dashboards to AI-augmented, conversational, and proactive insights.

• Partner with senior commercial leaders to embed analytics into performance reviews, planning cycles, and execution tracking.

• Act as a thought leader for modern analytics platforms, advanced BI, and GenAI adoption within Commercial Reporting Analytics.

2. Advanced BI & Reporting Products

• Lead the design and delivery of enterprise-grade reporting and analytics products, leveraging:

  • Power BI/Angular (enterprise semantic models, optimized DAX, deployment pipelines)

  • Standardized KPI frameworks and reusable metrics layers

• Drive adoption of self-service analytics while maintaining strong governance, consistency, and performance.

• Transition reporting from dashboard-centric delivery to insight-centric experiences, including narrative and AI-generated explanations.

3. Modern Analytics & Data Platform (Core Focus)

• Architect and oversee analytics solutions built on modern platforms such as:

  • Databricks (Lakehouse architecture, Spark, Delta Lake)

  • Cloud data warehouses (Snowflake, BigQuery, Azure Synapse)

• Lead analytics engineering best practices, including:

  • Advanced SQL and dimensional / semantic data modeling

  • Good to have experience of building data ingestion pipelines using Databricks, Dataiku, Airflow, and cloud-native orchestration tools

• Partner with Data Engineering and IT to ensure:

  • Scalable, performant, and compliant data pipelines

  • Strong data quality, lineage, and governance controls

4. Advanced Performance Analytics & Insight Generation

• Drive advanced analytical approaches focused on commercial performance, including:

  • Sales performance tracking and trend analysis

  • Forecast versus actual performance monitoring

  • Promotional and campaign performance measurement

• Design scalable analytical frameworks that enable root-cause analysis, performance narratives, and actionable recommendations.

• Translate complex analytical outputs into clear, executive-ready insights.

5. Generative AI & Conversational Analytics

• Lead the design and deployment of GenAI-powered conversational analytics solutions, including:

  • Chatbots enabling natural-language interaction with commercial performance data

  • AI assistants delivering on-demand insights, explanations, and performance summaries

• Implement enterprise-ready GenAI architectures using:

  • Azure OpenAI / OpenAI / Vertex AI

  • Retrieval-Augmented Generation (RAG)

  • Secure prompt engineering, evaluation, and monitoring frameworks

• Ensure AI solutions adhere to pharma compliance, data privacy, and responsible AI standards.

  

6. Agent-Based Analytics & Intelligent Automation (Advanced / Emerging)

• Design and pilot agent-driven analytics capabilities that:

  • Monitor KPIs and detect performance anomalies

  • Proactively generate insight narratives and alerts

  • Automate recurring reporting and analytical workflows

• Collaborate with platform teams to evolve from reactive reporting to proactive, agent-enabled insight delivery.

• Evaluate emerging agent orchestration and workflow automation frameworks.

7. Stakeholder Engagement & Insight Storytelling

• Deliver compelling, executive-level storytelling through:

  • Interactive BI experiences

  • AI-generated narratives

  • Strategic presentations and leadership reviews

• Act as a trusted analytics advisor to senior commercial stakeholders.

• Influence decisions by clearly communicating what happened, why it happened, and what actions to take.

8. Team Leadership & Capability Building

• Lead, mentor, and develop analytics professionals across:

  • BI and analytics engineering

  • AI-enabled reporting and insight delivery

• Build team capability in modern analytics platforms, GenAI usage, and insight storytelling.

• Foster a culture of innovation, automation, and continuous improvement.

 

Qualifications & Experience

Education

• Bachelor’s degree in Engineering, Computer Science, Information Systems, Statistics, Economics, or related field

• Master’s degree or MBA preferred

Experience

• 12+ years of experience in commercial performance and advanced analytics, reporting, GenAI

• Strong preference for pharmaceutical or life sciences commercial experience

• Proven experience leading enterprise analytics modernization initiatives

Technical Skills (Modern Stack)

Required

• Advanced expertise in Power BI/Angular (enterprise semantic models, DAX optimization, capacity management)

• Strong hands-on experience with SQL and analytics engineering

• Deep experience with Databricks/Dataiku (Lakehouse architecture, Spark, Delta Lake)

• Experience with orchestration tools (dbt, Airflow, cloud-native pipelines)

• Strong understanding of commercial performance data domains (sales, marketing, field activity)

• Solid data governance, security, and compliance mindset

Highly Desired

• Experience building GenAI-powered chatbots or conversational analytics solutions

• Hands-on exposure to LLMs, RAG architectures, prompt engineering, and AI evaluation

• Familiarity with agent-based or autonomous analytics concepts

• Python experience for analytics automation and AI integration

Leadership & Behavioral Competencies

• Strong executive presence and stakeholder management skills

• Ability to balance strategic vision with hands-on execution

• Comfortable driving innovation in complex, regulated environments

• Excellent communication and storytelling abilities

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting, and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together.  https://www.novartis.com/about/roadmap/people-and-culture 

Commitment to Diversity & Inclusion: 

Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve. 

Values and Behaviors: Demonstrates and upholds Novartis values and behaviors in all aspects of work and collaboration. 

Location: Hyderabad NKC. Hybrid | 3 days a week in office is mandatory. 

 

Skills Desired

Agility (Inactive), AI Agents, AI Platforms, airflow (Inactive), Chatbots, Commercial Analytics, databricks (Inactive), Databricks Platform, data hub (Inactive), dbt Core, Digital Marketing, Generative AI, Generative AI Agents, Intelligent Automation (IA), Microsoft Power Business Intelligence (PBI), OpenAI, orchestration (Inactive), Python (Programming Language), Qlik Sense, snowflake (Inactive), Snowflake GenAI, Structured Query Language (SQL)