About the Role

The Accounts Payable Accountant is responsible for ensuring timely and accurate processing of supplier invoices, managing vendor and business user queries through the AP helpdesk, Travel and Expenses , supporting payment operations, and maintaining compliance with company policies and internal controls. The role requires a strong understanding of Procure-to-Pay (P2P) processes and hands-on experience with Oracle Fusion.

Key Responsibilities

Invoice Processing

• Process supplier invoices accurately and within defined service level agreements (SLAs).
• Review invoices for completeness, coding accuracy, approvals, and supporting documentation.
• Validate invoices against purchase orders and receipts in accordance with company policies.
• Resolve invoice exceptions and discrepancies by coordinating with procurement, business stakeholders, and vendors.
• Ensure compliance with internal controls, tax requirements, and accounting policies.

Vendor Query Resolution & Helpdesk Management

• Manage AP helpdesk activities and respond to vendor and internal stakeholder inquiries in a timely manner.
• Investigate and resolve invoice, payment, and account-related queries.
• Maintain a high level of customer service and ensure adherence to response and resolution SLAs.
• Track, monitor, and report open queries to ensure timely closure.

Payment Operations

• Support payment processing activities, including payment proposal review and execution.
• Assist in ensuring accurate and timely vendor payments in accordance with payment schedules.
• Investigate and resolve payment rejections, holds, and bank-related issues.
• Coordinate with treasury, accounting, procurement, and business teams to resolve payment-related matters.

Oracle Fusion & Process Compliance

• Utilize Oracle Fusion for invoice processing, supplier management, query resolution, and payment support activities.
• Demonstrate a strong understanding of Oracle Fusion AP workflows, invoice matching, approvals, and payment processes.
• Support system testing, process improvements, and automation initiatives where required.
• Ensure adherence to SOX/internal control requirements and standard operating procedures.

Reporting & Continuous Improvement

• Monitor AP performance metrics, including invoice productivity, aging, exception rates, and helpdesk SLAs.
• Identify process improvement opportunities and support automation initiatives.
• Participate in month-end close activities related to AP.

Required Skills and Experience

• Strong analytical and problem-solving skills.
• Good communication and stakeholder management skills.
• Customer service mindset with experience managing AP helpdesk activities.
• Ability to manage multiple priorities and work within strict deadlines.
• High attention to detail and accuracy.
• Strong teamwork and collaboration skills.
• Process improvement and continuous improvement mindset.

Preferred Qualifications

• Bachelor’s degree in commerce, Accounting, Finance.
• 4-5 years of experience in Accounts Payable operations.
• Experience in invoice processing, vendor management, and query resolution.
• Hands-on experience with Oracle Fusion Accounts Payable module.
• Good understanding of Procure-to-Pay (P2P) processes.
• Strong knowledge of invoice matching, payment processes, and AP controls.
• Proficiency in Microsoft Excel and other Microsoft Office applications.