We are open to hiring at multiple levels for this role, depending on experience, impact, and demonstrated ownership. While this role is level-agnostic, it is best suited for engineers with experience owning production systems and working in highly ambiguous problem spaces.

Software Engineer

About the company: 

The mining industry has steadily become worse at finding new ore deposits, requiring >10X more capital to make discoveries compared to 30 years ago. The easy-to-find, near-surface deposits have largely been found, and the industry has chronically under-invested in new exploration technology, relying on the manual techniques of yesteryear – even as demand accelerates for copper, lithium, and other metals to build electric vehicles, renewable energy, and data centers.

KoBold builds AI models for mineral exploration and deploys those models—alongside our novel sensors—to guide decisions on KoBold-owned-and-operated exploration programs. In the six years since founding, KoBold has become by far both the largest independent mineral exploration company and the largest exploration technology developer. Our data scientists and software engineers, who come from leading technology companies, jointly lead exploration programs with our renowned exploration geologists.

KoBold has proven its first discovery with materially less capital than the industry average and found one of the best copper deposits ever discovered: the copper is far more concentrated than the global average of copper mines, and this asset alone is expected to generate meaningful revenue for decades. KoBold has a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery.

KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, and Standard Investments; and natural resources companies Equinor, BHP, and Mitsubishi.

We are hiring Software Engineers to accelerate our mission.

About The Role:

At KoBold, software engineers have the unique opportunity to embed directly with their users and learn the ins and outs of mineral exploration and geology while developing state of the art technology solutions. Unlike traditional software engineering roles, we don’t simply ship code and passively wait for feedback about its utility: our userbase includes our colleagues… and ourselves! While there are real technical challenges in making mineral exploration data broadly searchable and accessible to both humans and machines, we believe that solving these technical challenges cannot be done without “getting our hands dirty” – sometimes literally! – by embedding directly with the exploration teams and even occasionally (~once a year) joining our colleagues in the field, be it in Zambia, Canada, or Arizona, to experience the impact of our software in real time.

As a Software Engineer on the Data Systems Engineering team at KoBold, your main role will be to enable systematic exploration and materially improve exploration success rates by making mineral exploration data broadly accessible to humans and machines.  Past projects have included SIP (the Structured Ingest Pipeline), DataKit generation (producing curated sets of data on demand), and RAG (Retrieval Augmentation Generation, utilizing natural language processing on unstructured data). Our tech stack is primarily python and includes Django, React, AWS, and additional technologies like Retool and Prefect. 

Your work will empower KoBold to unlock invaluable insights and streamline intricate scientific processes. Collaborating with our exceptional team of data scientists, geologists, and other software engineers, you will have the opportunity to tackle complex problems head-on and collectively pave the way for the discoveries of vital energy transition metals like lithium, copper, nickel, and cobalt. Together we can shape the future of mineral exploration and contribute to building a sustainable world.

This role be responsible for:

• Deep engagement with exploration geologists and data scientists, continual learning about mineral exploration, and tailoring technology development to the needs of exploration project scientists
• Building data pipelines and tooling for deriving advanced human and machine insights from exploration data, often leading a small group of software engineers to successful delivery
• Developing expertise in KoBold’s Data Systems and deeply understanding how they impact exploration
• End-to-end ownership of projects from design to implementation and testing to continued engagement with colleagues on exploration teams using your solutions
• Responding well to design and code feedback, also providing feedback to teammates 
• Operationally managing the team’s services and assisting scientific colleagues with our tooling

Qualifications:

• 2+ years of software engineering experience, ideally building production cloud data systems
• Proficiency with Python
• Ability to write production-quality code that is correct, readable, well-tested, scalable and extensible
• Skilled in large-scale system design
• A track record of taking ownership from definition of the problem and delivering projects with demonstrated impact in an iterative manner
• Intellectual curiosity and eagerness to learn about all aspects of mineral exploration, particularly in the geology domain. Enjoys constantly learning such that you are driving insights through using our tools in exploration and willing to work directly with geologists in the field.
• Ability to explain technical problems to and collaborate on solutions with domain experts who are not software developers. A strong communicator who enjoys working with colleagues across the company.
• Excitement about joining a fast-growing early-stage company, comfort with a dynamic work environment, and eagerness to take on an evolving range of responsibilities.
• Keen not just to build cool technology, but to figure out what technical product to build to best achieve the business objectives of the company.

Nice to Haves: 

• Experience with modern frontend frameworks such as React
• Experience with geospatial data and building map-based experiences
• Familiarity with containerization and container orchestration platforms, such as Docker, AWS ECS, Kubernetes, etc.
• Formal education or job exposure to natural sciences

KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status.

Location: Zambia (Lusaka or Copperbelt Province)

This position is Contract: Indefinite

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

We are looking for a highly organized and proactive Logistics Specialist to lead our inventory, warehouse, and distribution operations. This role is critical in ensuring that inputs are delivered accurately, efficiently, and on time to all stakeholders.

You will oversee end-to-end logistics, from warehouse management and inventory accuracy to transport coordination and last-mile delivery, while driving strong performance against key metrics. You will also play an important role in strengthening team capability and improving logistics systems.

Responsibilities

Inventory & Warehouse Management

• Oversee inventory storage and handling across all warehouse locations
• Ensure warehouses are well-equipped, organized, and operating efficiently
• Maintain accurate inventory data and ensure timely monthly reconciliations
• Drive strong performance on key metrics (e.g. shrinkage, variance, reporting timelines)

Delivery Planning & Execution

• Plan and coordinate distribution from initial modelling to final last-mile delivery
• Develop delivery schedules and ensure execution aligns with timelines
• Track and manage delivery KPIs, especially during peak periods
• Coordinate closely with internal teams and field stakeholders

Transport Coordination

• Create daily and weekly transport plans based on demand and available capacity
• Manage relationships with third-party transport providers
• Act as the main point of contact for all delivery-related coordination
• Maintain accurate route maps and optimize delivery efficiency using GPS/tools

Team Leadership & Development

• Support and guide the logistics team to operate efficiently and compliantly
• Build team capability through coaching, training, and performance management
• Support hiring and succession planning to ensure continuity

Strategy & Continuous Improvement

• Contribute to annual planning, budgeting, and goal setting (OKRs)
• Identify and implement process improvements across logistics operations
• Drive efficiency, cost optimization, and operational excellence

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• At least 4+ years of supply chain, operations, logistics or procurement experience.
• Bachelor’s Degree in Business Administration, Procurement, Supply Chain, and Logistics or related field. 
• Excellent planning and project management skills.
• Data-driven mindset with strong attention to detail.
• Ability to anticipate challenges and proactively solve problems.
• Strong collaboration and stakeholder management skills.
• Proven ability to lead, coach, and develop teams.

Preferred Start Date

As soon as possible

Job Location

Kabwe, Zambia

Benefits

Health insurance, paid time off 

Contract Duration

1 Year (Renewable)

Eligibility

This role is only open to citizens or permanent residents of Zambia.

Application Deadline

01 July 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions.

To learn more, please see our Why Work Here blog post.

About the Role

Responsibilities

Strategic Sourcing & Market Research 

• Conduct market research to ensure all goods and services are sourced at the best possible value for money.
• Perform continuous research to expand and reinforce the organization’s supplier database.
• Assess market price trends to quantify and report financial savings achieved by the team.
• Eliminate middlemen by identifying and building direct, strategic partnerships with upstream suppliers.

Purchasing & Negotiation

• Manage the end-to-end purchase cycle for the Zambia program, including RFQs, supplier evaluation, selection, and purchasing
• Negotiate competitive pricing and payment terms to secure significant cost savings.
• Coordinate with the Finance team to ensure timely payment to all suppliers.
• Support broader procurement goals through specialized category management activities.

Deliveries and Stakeholder Communication

• Ensure timely delivery of goods and services according to agreed timelines.
• Collect and submit all required procurement documentation accurately and on time.
• Drive customer satisfaction by providing proactive, consistent updates to internal clients regarding their requests.

Systems, Processes & Catalog Excellence

• Support procurement planning with internal teams.
• Contribute to process improvements that enhance purchasing efficiency and accuracy.
• Ensure clarity and standardization in purchase requests.
• Take full ownership of the Zambia Vendor Catalog, including data entry, contact maintenance, and quarterly audits.
• Streamline the catalog by identifying active vendors and eliminating inactive or redundant entries

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Required Education & Experience

• Education: Degree in Procurement, Supply Chain Management, Logistics, or a related field.
• Fully registered and valid practicing license from the Zambia Institute of Purchasing and Supply (ZIPS)
• Experience: Minimum 3+ years in a procurement role
• ERP Proficiency: Experience working within SAP or a similar enterprise resource planning system is essential.
• Regulatory Knowledge: Deep understanding of the Zambian market and local procurement regulations.

Core Skills & Competencies

• Strategic Negotiation: The ability to influence vendors and secure terms that favor the organization's bottom line.
• Data-Driven Analysis: Proficiency in using market data to estimate savings and drive purchasing decisions.

Preferred Start Date

As soon as possible

Job Location

Lusaka, Zambia

Benefits

Health insurance, paid time off 

Contract Duration

1-year Renewable 

Eligibility

This role is only open to citizens or permanent residents of Zambia

Application Deadline

21 July 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions.

To learn more, please see our Why Work Here blog post.

About the Role

As the Country IT Operations Technician, you will be responsible for managing the IT Operations, Projects, and Services for our Zambia Program. You will work alongside the Deputy Country Director of the Zambia Program to ensure that Zambia IT Operations complies with One Acre Fund's Global IT Standards. 

Responsibilities

IT Operation and Management:

• Adhere to Country IT Operations policies, processes, and guidelines
• Resolve up to Tier 2 Technical (endpoints, networks) incidents and service requests within SLAs
• Comply with endpoints (laptops and tablets) and network processes
• Smooth execution of IT support exercises (endpoint maintenance, inventory data cleanup, performance testing, etc.)
• Monitor CCTV & GPS systems

Project Management:

• Deliver high-quality IT projects on time
• Independently define project scope, milestone(s), and timelines
• Follow the Tech standard PMP
• Clearly define roles for project participants:
• Technical leads from within IT Ops
• Domain experts and business owners from customer departments.
• Vendors/procurement

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Technical Skills:

• Understanding of:
  • Mobile Device Management (MDM) Tools
  • Windows and Android OS
  • Microsoft Deployment Toolkit (MDT)
• Foundational networking skills
• ITIL, CompTIA A+ Familiarity

 Knowledge:

• Basic familiarity with organizational Technology Policy and Baselines

Preferred Start Date

As soon as possible

Job Location

Zambia

Benefits

Health insurance, paid time off 

Contract Duration

6 Months

Eligibility

This role is only open to citizens or permanent residents of Zambia.

Application Deadline

01 July 2026. Please note that we hire on a rolling basis, which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

This role is responsible for the coordination and oversight of fruit seedling nursery operations across decentralised production sites within the area of operation. Key responsibilities include propagation management, nursery monitoring, vendor oversight to ensure compliance with quality standards, and coordination of timely distribution of fruit seedlings. The role ensures that all seedlings produced or procured meet required quality standards and are delivered efficiently to intended beneficiaries.

Responsibilities

Technical Leadership (Budding & Grafting)

• Serve as the subject matter expert in fruit seedling propagation, particularly budding and grafting techniques.
• Develop and standardize propagation protocols for different fruit tree species.
• Ensure best practices are applied across all nurseries and supplier operations.

Program Planning & Execution

• Lead seasonal planning of fruit seedling production (April–December cycle).
• Forecast demand and align production plans with distribution targets.
• Coordinate procurement of inputs (rootstock, scions, polythene tubes, soil media, etc.).
• Ensure timely nursery setup and readiness across location.

Nursery Capacity Building & Training

• Train nursery managers and staff from foundational to advanced levels in:
• Budding and grafting techniques
• Seedling care and management
• Pest and disease control
• Nursery hygiene and handling practices
• Identify training needs and support capacity development initiatives.
• Conduct regular on-site coaching and performance assessments.
• Develop simple training materials and SOPs for ongoing learning.

Monitoring, Evaluation & Reporting

• Develop and implement a monitoring tracker to effectively track and oversee the timely execution of key milestones, enabling prompt identification and response to any challenges that arise.
• Track key performance indicators (KPIs) such as:
• Survival rates
• Grafting success rates
• Production volumes vs targets
• Conduct regular field visits to monitor nursery and supplier performance.
• Prepare periodic reports on progress, risks, and corrective actions.

Team Management

• Directly manage and mentor the Fruit Seedlings Supervisor.
• Set clear targets, provide guidance, and monitor performance.
• Foster a culture of accountability, learning, and continuous improvement.

Distribution & Last-Mile Coordination

• Plan and oversee the distribution of seedlings to farmers.
• Coordinate with logistics teams to ensure timely and efficient delivery.
• Ensure proper handling and minimal damage during transportation.

Research & Learning

• Collaborate with external experts and OAF countries to gain insights into best practices in nursery management, and adapt and transfer these practices to decentralized nurseries for implementation.
• Develop key initiatives and trials that will enable the department to better execute the seedlings program.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Education

• Bachelor’s degree in Horticulture, Agriculture, Forestry, or a related field (required).
• Specialized training in plant propagation or fruit tree management is an added advantage.

Experience

• Minimum 3–5 years of hands-on experience in:
• Fruit tree propagation (budding and grafting at scale)
• Nursery establishment and management
• Proven experience managing large-scale seedling production (tens of thousands annually).
• Experience working with external suppliers/vendors and conducting quality control.
• Experience in training or building the capacity of field teams or farmers is strongly preferred.
• Experience in program/project management, including planning and execution cycles.

Preferred Start Date

As soon as possible

Job Location

Zambia

Benefits

Health insurance, paid time off 

Contract Duration

1 Year

Eligibility

This role is only open to citizens or permanent residents of Zambia.

Application Deadline

21 July 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

One Acre Fund operates throughout Central and Southern Province in Zambia. In recent years, we pivoted to a climate-smart agriculture-based program in response to the unique challenges. Our approach is more focused on carbon sequestration and the generation of carbon credits to create a sustainable, scalable impact. Our office in Zambia is located in Kabwe.

About the Role

The Financial Advisory Services Specialist in Zambia supports the financial health and sustainability of One Acre Fund’s Carbon and Core programs. You'll collaborate closely with local and Global Finance teams to lead budgeting, financial analysis, and reporting that directly influence program performance and organizational strategy. You'll work within a two-person Zambia FAS team, consisting of a FAS Associate and this Specialist role.

Responsibilities

Budgeting, Monthly Budget v Actual (BVA) + Grant ReportingYou will work with department heads to set annual budgets and manage monthly BVA process

• You will present new strategies and assessments to stakeholders in compelling arguments
• You will provide important assessments of all budgets and cost projections and conduct cost-benefit analyses for individual departments and the organization as a whole through examining current spending, financial forecasts, and overall goals to make recommendations and guide decisions.
• You will conduct monthly marginal analysis for all Zambia business units to provide analytical support on key causes
• You will work with department heads to strategize ways to maximize cost efficiency at all levels without compromising quality and will roll out clear cost-saving programs with timelines and assessment goals.
• You will demonstrate a comprehensive understanding of the interdependency of cost drivers
• You will present monthly, quarterly, and annual management account reports to the Country Director and the leadership team.
• You will prepare quarterly grant reports for active grants with strict adherence to donor reporting requirements and timelines.

Complex Grants Management

• You will oversee the management of complex grants, ensuring adherence to donor requirements and reporting.
• You will lead the preparation of comprehensive donor budget reports and forecasts, monitor grant spending versus budget, and ensure compliance with donor requirements.
• You will develop and manage a comprehensive fund flow model to ensure adequate liquidity for operational needs, including grant-restricted activities. Proactively coordinate with the payments team to initiate fund transfers between entities as required.
• You will act as a liaison between the finance team, the field team and the fundraising team, providing regular updates on grant progress, compliance, and financial performance.
• You will continuously evaluate and enhance our grant tracking systems, databases, and reporting processes to improve efficiency and accuracy.

Monthly Payroll Quality Check (QC)

• You will conduct a monthly payroll review of field and office (HQ) staff and explain variances compared to the previous month and compared to budget
• You will provide a high-level explanation of the variances to the Country Director (CD) before approving the payment request

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Degree in Accounting/Finance; part-qualified ACCA or ZICA member
• Advanced Excel, Google Sheets, and Power BI fluency
• Strong analytical thinking, attention to detail for "nitty-gritty" errors,
• 4+ years in accounting, finance, or audit with strong financial modelling skills
• Excellent communication and collaboration

Preferred Start Date

As soon as possible

Job Location

Kabwe and Lusaka, Zambia

Benefits

Health insurance, paid time off 

Contract Duration

2 Years

Eligibility

This role is only open to citizens or permanent residents of Zambia.

Application Deadline

15 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

The Case Investigation & Audit Supervisor is a critical role within the Business Operations department. You will be responsible for safeguarding the organization’s integrity and ensuring the highest standards of Customer Protection (CP). You will lead investigations into fraud and harassment, and manage routine and ad-hoc audits. As an "Owner," you will not only identify risks but also recommend strategic courses of actions to improve farmer satisfaction and operational quality.

Responsibilities

• Audit Ownership: Develop data-driven criteria to detect fraud early (including Repayment Fraud, Ghost Farmers, and Input Swaps. Additionally, you will plan and execute the seasonal audit calendar.
• Investigation Management: Lead case investigations into Client Protection violations (Tier I, II, and III). Report findings and recommend disciplinary or corrective actions to leadership.
• Capacity Building & Training: Train field staff and clients on CP best practices, repayment processes, and document filing to ensure staff remain protected and farmers are respected.
• Data Entry Support: Provide data entry support to the Business Operations leadership team to shape the annual customer strategy and enhance impact per farmer.
• Site Visitations: Conduct regular field visits via motorbike to engage with farmers and verify compliance with operational standards.
• Case Management: Investigate anomalies or reported issues in the field, utilizing active listening and conflict resolution skills to de-escalate sensitive situations.
• Verification: Ensure that farmer data and field activities align with internal policies and ethical guidelines.
• Accuracy: Perform regular data cleaning to ensure that all reports submitted to management are error-free and actionable.
• Process Optimization: Identify recurring issues in the field and suggest practical problem-solving strategies to prevent future non-compliance
• Documentation: Draft clear, concise investigation reports and summaries for the management team.
• Confidentiality: Handle all farmer data and internal investigative findings with the highest level of discretion.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Education: Minimum Diploma or Degree in Business Administration, Management, or a related field (Non-negotiable).
• Experience: 1 year of professional experience in audit, investigations, compliance, or operations.
• Data Management: Proficiency in Google Workspace (specifically Docs and Sheets). Must be comfortable with data entry, basic data cleaning, and functions. 
• Attention to Detail: Exceptional accuracy in data investigation and reporting is a core requirement.
• Critical Thinking: Strong analytical, problem-solving, and conflict-resolution skills.
• Communication: Excellent active listening and verbal/written communication skills.
• Motorbike Proficiency: Must be willing to learn and master motorbike riding for field site visits. (Full proficiency required within the first 3 months of employment.
• Language Skills: Ability to communicate fluently with farmers in English, Nyanja, Tonga, and Bemba.
• Integrity: Unwavering ethical standards with a proven ability to maintain confidentiality and handle sensitive investigative information

Preferred Start Date

As soon as possible

Job Location

Kabwe, Zambia

Benefits

Health insurance, paid time off 

Contract Duration

1 Year

Eligibility

This role is only open to citizens or permanent residents of Zambia.

Application Deadline

17 June 2026. Please note that we hire on a rolling basis, which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.