About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions.

To learn more, please see our Why Work Here blog post.

About the Role

As the Country IT Operations Technician, you will be responsible for managing the IT Operations, Projects, and Services for our Zambia Program. You will work alongside the Deputy Country Director of the Zambia Program to ensure that Zambia IT Operations complies with One Acre Fund's Global IT Standards. 

Responsibilities

IT Operation and Management:

• Adhere to Country IT Operations policies, processes, and guidelines
• Resolve up to Tier 2 Technical (endpoints, networks) incidents and service requests within SLAs
• Comply with endpoints (laptops and tablets) and network processes
• Smooth execution of IT support exercises (endpoint maintenance, inventory data cleanup, performance testing, etc.)
• Monitor CCTV & GPS systems

Project Management:

• Deliver high-quality IT projects on time
• Independently define project scope, milestone(s), and timelines
• Follow the Tech standard PMP
• Clearly define roles for project participants:
• Technical leads from within IT Ops
• Domain experts and business owners from customer departments.
• Vendors/procurement

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Technical Skills:

• Understanding of:
  • Mobile Device Management (MDM) Tools
  • Windows and Android OS
  • Microsoft Deployment Toolkit (MDT)
• Foundational networking skills
• ITIL, CompTIA A+ Familiarity

 Knowledge:

• Basic familiarity with organizational Technology Policy and Baselines

Preferred Start Date

As soon as possible

Job Location

Zambia

Benefits

Health insurance, paid time off 

Contract Duration

6 Months

Eligibility

This role is only open to citizens or permanent residents of Zambia.

Application Deadline

01 July 2026. Please note that we hire on a rolling basis, which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

This role is responsible for the coordination and oversight of fruit seedling nursery operations across decentralised production sites within the area of operation. Key responsibilities include propagation management, nursery monitoring, vendor oversight to ensure compliance with quality standards, and coordination of timely distribution of fruit seedlings. The role ensures that all seedlings produced or procured meet required quality standards and are delivered efficiently to intended beneficiaries.

Responsibilities

Technical Leadership (Budding & Grafting)

• Serve as the subject matter expert in fruit seedling propagation, particularly budding and grafting techniques.
• Develop and standardize propagation protocols for different fruit tree species.
• Ensure best practices are applied across all nurseries and supplier operations.

Program Planning & Execution

• Lead seasonal planning of fruit seedling production (April–December cycle).
• Forecast demand and align production plans with distribution targets.
• Coordinate procurement of inputs (rootstock, scions, polythene tubes, soil media, etc.).
• Ensure timely nursery setup and readiness across location.

Nursery Capacity Building & Training

• Train nursery managers and staff from foundational to advanced levels in:
• Budding and grafting techniques
• Seedling care and management
• Pest and disease control
• Nursery hygiene and handling practices
• Identify training needs and support capacity development initiatives.
• Conduct regular on-site coaching and performance assessments.
• Develop simple training materials and SOPs for ongoing learning.

Monitoring, Evaluation & Reporting

• Develop and implement a monitoring tracker to effectively track and oversee the timely execution of key milestones, enabling prompt identification and response to any challenges that arise.
• Track key performance indicators (KPIs) such as:
• Survival rates
• Grafting success rates
• Production volumes vs targets
• Conduct regular field visits to monitor nursery and supplier performance.
• Prepare periodic reports on progress, risks, and corrective actions.

Team Management

• Directly manage and mentor the Fruit Seedlings Supervisor.
• Set clear targets, provide guidance, and monitor performance.
• Foster a culture of accountability, learning, and continuous improvement.

Distribution & Last-Mile Coordination

• Plan and oversee the distribution of seedlings to farmers.
• Coordinate with logistics teams to ensure timely and efficient delivery.
• Ensure proper handling and minimal damage during transportation.

Research & Learning

• Collaborate with external experts and OAF countries to gain insights into best practices in nursery management, and adapt and transfer these practices to decentralized nurseries for implementation.
• Develop key initiatives and trials that will enable the department to better execute the seedlings program.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Education

• Bachelor’s degree in Horticulture, Agriculture, Forestry, or a related field (required).
• Specialized training in plant propagation or fruit tree management is an added advantage.

Experience

• Minimum 3–5 years of hands-on experience in:
• Fruit tree propagation (budding and grafting at scale)
• Nursery establishment and management
• Proven experience managing large-scale seedling production (tens of thousands annually).
• Experience working with external suppliers/vendors and conducting quality control.
• Experience in training or building the capacity of field teams or farmers is strongly preferred.
• Experience in program/project management, including planning and execution cycles.

Preferred Start Date

As soon as possible

Job Location

Zambia

Benefits

Health insurance, paid time off 

Contract Duration

1 Year

Eligibility

This role is only open to citizens or permanent residents of Zambia.

Application Deadline

21 July 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.