About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions.

To learn more, please see our Why Work Here blog post.

About the Role

Responsibilities

Strategic Sourcing & Market Research 

• Conduct market research to ensure all goods and services are sourced at the best possible value for money.
• Perform continuous research to expand and reinforce the organization’s supplier database.
• Assess market price trends to quantify and report financial savings achieved by the team.
• Eliminate middlemen by identifying and building direct, strategic partnerships with upstream suppliers.

Purchasing & Negotiation

• Manage the end-to-end purchase cycle for the Zambia program, including RFQs, supplier evaluation, selection, and purchasing
• Negotiate competitive pricing and payment terms to secure significant cost savings.
• Coordinate with the Finance team to ensure timely payment to all suppliers.
• Support broader procurement goals through specialized category management activities.

Deliveries and Stakeholder Communication

• Ensure timely delivery of goods and services according to agreed timelines.
• Collect and submit all required procurement documentation accurately and on time.
• Drive customer satisfaction by providing proactive, consistent updates to internal clients regarding their requests.

Systems, Processes & Catalog Excellence

• Support procurement planning with internal teams.
• Contribute to process improvements that enhance purchasing efficiency and accuracy.
• Ensure clarity and standardization in purchase requests.
• Take full ownership of the Zambia Vendor Catalog, including data entry, contact maintenance, and quarterly audits.
• Streamline the catalog by identifying active vendors and eliminating inactive or redundant entries

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Required Education & Experience

• Education: Degree in Procurement, Supply Chain Management, Logistics, or a related field.
• Fully registered and valid practicing license from the Zambia Institute of Purchasing and Supply (ZIPS)
• Experience: Minimum 3+ years in a procurement role
• ERP Proficiency: Experience working within SAP or a similar enterprise resource planning system is essential.
• Regulatory Knowledge: Deep understanding of the Zambian market and local procurement regulations.

Core Skills & Competencies

• Strategic Negotiation: The ability to influence vendors and secure terms that favor the organization's bottom line.
• Data-Driven Analysis: Proficiency in using market data to estimate savings and drive purchasing decisions.

Preferred Start Date

As soon as possible

Job Location

Lusaka, Zambia

Benefits

Health insurance, paid time off 

Contract Duration

1-year Renewable 

Eligibility

This role is only open to citizens or permanent residents of Zambia

Application Deadline

21 July 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions.

To learn more, please see our Why Work Here blog post.

About the Role

As the Country IT Operations Technician, you will be responsible for managing the IT Operations, Projects, and Services for our Zambia Program. You will work alongside the Deputy Country Director of the Zambia Program to ensure that Zambia IT Operations complies with One Acre Fund's Global IT Standards. 

Responsibilities

IT Operation and Management:

• Adhere to Country IT Operations policies, processes, and guidelines
• Resolve up to Tier 2 Technical (endpoints, networks) incidents and service requests within SLAs
• Comply with endpoints (laptops and tablets) and network processes
• Smooth execution of IT support exercises (endpoint maintenance, inventory data cleanup, performance testing, etc.)
• Monitor CCTV & GPS systems

Project Management:

• Deliver high-quality IT projects on time
• Independently define project scope, milestone(s), and timelines
• Follow the Tech standard PMP
• Clearly define roles for project participants:
• Technical leads from within IT Ops
• Domain experts and business owners from customer departments.
• Vendors/procurement

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Technical Skills:

• Understanding of:
  • Mobile Device Management (MDM) Tools
  • Windows and Android OS
  • Microsoft Deployment Toolkit (MDT)
• Foundational networking skills
• ITIL, CompTIA A+ Familiarity

 Knowledge:

• Basic familiarity with organizational Technology Policy and Baselines

Preferred Start Date

As soon as possible

Job Location

Zambia

Benefits

Health insurance, paid time off 

Contract Duration

6 Months

Eligibility

This role is only open to citizens or permanent residents of Zambia.

Application Deadline

01 July 2026. Please note that we hire on a rolling basis, which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

ABOUT SAND

Sand Technologies is a global Physical AI company using data and AI to make critical industries work better. We partner with governments, cities and enterprises to improve how essential systems operate across healthcare, water, energy, telecommunications and infrastructure.

Our work delivers proven real-world impact. We have built AI systems that help manage London’s water supply, supported telecom network planning across hundreds of cities, and developed digital healthcare platforms serving tens of millions of people across Africa. From intelligent command centers to AI-powered infrastructure platforms, we help organizations sense, analyze and act in complex environments.

Our people are ambitious, curious and relentlessly practical. Our teams work alongside clients in the field, solving hard problems and deploying solutions that last. With colleagues across Africa, Europe, the UK and the US, we operate across the full stack - from research and engineering to deployment and capability building.

Our mission is simple: to harness AI to solve humanity’s most pressing challenges.

ABOUT THE ROLE

Sand is expanding across Africa and beyond, partnering with governments and public sector officials to deliver transformative AI and data solutions. We have deployed our flagship platform - the Health Operating System (HOS) - in more than 5 countries already. 

In Rwanda, hundreds of clinics have already been digitized, transforming rural facilities into next-generation health centers that are redefining care in Africa. Sand’s groundbreaking HOS integrates data and services to drive better outcomes - from maternal health to chronic disease management - already reaching more than 1 million patients. Designed for digital empowerment, the HOS equips thousands of frontline health workers with the tools and support they need to magnify their impact and strengthen community health.

The HOS is already operational across multiple countries, with plans to expand to 16 countries by the end of 2026, led by our Country Directors. 

This is not an idea — it’s already happening, and the momentum is accelerating. But healthcare is only one example; Sand is growing in various industries, namely water, energy, and telecommunications.

As a Solution Manager you will work closely with the Ministry of Health (MoH) and our health system clients. You will be the strategic and operational anchor for all in-country activities—from managing the intelligence center launch to driving partnerships with Ministries of Health. You’ll wear two hats: country representative and solutions champion. 

Our ideal candidate for this role is customer-obsessed, deeply curious, and adaptable in a dynamic environment. We’re looking for someone who will help define and scale our healthcare solutions as we continue to grow and expand. 

RESPONSIBILITIES 

•  Own & drive the product backlog, and manage the configuration, testing, and rollout of products and solutions at rural health Facilities and Intelligence Centers & 

• Act as the HOS’s first user advocate, capturing feedback and identifying gaps in usability, workflow integration, and performance. This will involve going into the field to understand users across the spectrum; from Community Health Workers to Ministers of Health. 
• Lead user training and change management efforts—ensuring frontline health workers and supervisors can effectively adopt and use digital tools. 
• Actively troubleshoot and triage issues, working closely with the central product and engineering teams to prioritize fixes and feature improvements. 
• Collaborate cross-functionally to support data quality improvement, ensure consistent reporting, and enable value-based decision-making at all levels of the health system. 
• Contribute to product documentation, internal playbooks, and user-facing materials to ensure knowledge is codified and shared. 
• Support value use case development by linking product features with impact metrics, surfacing what’s working and where the next opportunity lies. This will require being able to quickly identify value delivery opportunities and execute on them independently and in collaboration with the rest of the team. 

REQUIREMENTS

•  5+ years of experience in health IT, EMR systems, or digital health delivery—ideally in low-resource settings. 

• Strong experience in product or implementation roles where you've supported tool deployment, end-user onboarding, or process rollout. 
• Familiarity with platforms such as DHIS2, OpenMRS, CommCare, or similar. ● Demonstrated ability to synthesize user feedback into actionable product insights. 
• Clear, empathetic facilitation and training skills—you can turn confusion into confidence. 
• Ability to work comfortably in rural or under-resourced environments and maintain tight feedback loops with distributed teams. 
• Must be based in Zambia.

Work Environment 

This is a hybrid role with significant in-person requirements. While some responsibilities can be performed remotely, the role demands regular presence on the ground to build relationships, oversee implementation, and liaise with local stakeholders. At the same time, given the high degree of virtual collaboration with colleagues and partners across multiple geographies, the successful candidate must be highly self-driven, comfortable working in small in-person teams while contributing to larger efforts virtually, and disciplined in using online collaboration tools and video conferencing to maintain constant communication.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

The Case Investigation & Audit Supervisor is a critical role within the Business Operations department. You will be responsible for safeguarding the organization’s integrity and ensuring the highest standards of Customer Protection (CP). You will lead investigations into fraud and harassment, and manage routine and ad-hoc audits. As an "Owner," you will not only identify risks but also recommend strategic courses of actions to improve farmer satisfaction and operational quality.

Responsibilities

• Audit Ownership: Develop data-driven criteria to detect fraud early (including Repayment Fraud, Ghost Farmers, and Input Swaps. Additionally, you will plan and execute the seasonal audit calendar.
• Investigation Management: Lead case investigations into Client Protection violations (Tier I, II, and III). Report findings and recommend disciplinary or corrective actions to leadership.
• Capacity Building & Training: Train field staff and clients on CP best practices, repayment processes, and document filing to ensure staff remain protected and farmers are respected.
• Data Entry Support: Provide data entry support to the Business Operations leadership team to shape the annual customer strategy and enhance impact per farmer.
• Site Visitations: Conduct regular field visits via motorbike to engage with farmers and verify compliance with operational standards.
• Case Management: Investigate anomalies or reported issues in the field, utilizing active listening and conflict resolution skills to de-escalate sensitive situations.
• Verification: Ensure that farmer data and field activities align with internal policies and ethical guidelines.
• Accuracy: Perform regular data cleaning to ensure that all reports submitted to management are error-free and actionable.
• Process Optimization: Identify recurring issues in the field and suggest practical problem-solving strategies to prevent future non-compliance
• Documentation: Draft clear, concise investigation reports and summaries for the management team.
• Confidentiality: Handle all farmer data and internal investigative findings with the highest level of discretion.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Education: Minimum Diploma or Degree in Business Administration, Management, or a related field (Non-negotiable).
• Experience: 1 year of professional experience in audit, investigations, compliance, or operations.
• Data Management: Proficiency in Google Workspace (specifically Docs and Sheets). Must be comfortable with data entry, basic data cleaning, and functions. 
• Attention to Detail: Exceptional accuracy in data investigation and reporting is a core requirement.
• Critical Thinking: Strong analytical, problem-solving, and conflict-resolution skills.
• Communication: Excellent active listening and verbal/written communication skills.
• Motorbike Proficiency: Must be willing to learn and master motorbike riding for field site visits. (Full proficiency required within the first 3 months of employment.
• Language Skills: Ability to communicate fluently with farmers in English, Nyanja, Tonga, and Bemba.
• Integrity: Unwavering ethical standards with a proven ability to maintain confidentiality and handle sensitive investigative information

Preferred Start Date

As soon as possible

Job Location

Kabwe, Zambia

Benefits

Health insurance, paid time off 

Contract Duration

1 Year

Eligibility

This role is only open to citizens or permanent residents of Zambia.

Application Deadline

17 June 2026. Please note that we hire on a rolling basis, which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.