Recruiter Jobs in Wroclaw.
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Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage Applications:
Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.
Why this role matters:
Join our growing group at Vonage, where we build cutting-edge web applications that power real-time communication experiences used by people every day. We're a diverse team passionate about technology and innovation — and a place where many of today's team leads and architects started out as developers, just like you.
Our team sits at the heart of Vonage's product, developing communication solutions deployed across multiple platforms. We build modern, responsive, high-performance front-end applications that handle real-time events at scale — work that directly shapes how businesses and their customers connect. What we do matters: every feature we ship improves the experience of thousands of users relying on Vonage to communicate.
We collaborate closely with designers, product managers, and engineers across the company, and we genuinely value creativity, collaboration, and having fun along the way.
Your key responsibilities:
You’ll lead front-end development for large-scale, real-time applications. You’ll design and implement intuitive, reliable, and performant user interfaces, working end-to-end with designers and backend teams. You’ll help define front-end best practices, mentor others, and drive technical decisions to keep our stack modern and maintainable.
Main tech stack:
Vue.js, JavaScript, TypeScript, Node.js, NestJS, Java, AWS, K8s, SQL
What you'll bring
Required:
- 4+ years of front-end or full-stack development experience with strong focus on modern JavaScript and TypeScript
- Expertise in modern web frameworks - preferably Vue
- Solid understanding of responsive design and performance optimization
- Experience leading projects and mentoring developers
- Experience with CI/CD pipelines for automated testing and deployment
- Strong collaboration and communication skills
Experience we consider a plus:
- Familiarity with backend technologies (Node.js, microservices, cloud) is a plus
How you’ll benefit:
- Discretionary Time Off
- Private Medical Healthcare
- Pension scheme
- Ericsson support line
- Hybrid work
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-KF1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters:
We are looking for a Business Performance & Pricing Analyst, based in Poland, to join our Commercial Strategy & Performance team within the API Business Unit.
This role sits at the intersection of commercial analysis, pricing intelligence, and business performance monitoring. You will be responsible for tracking and analysing the performance of our API products, generating actionable insights, and supporting the definition and execution of our pricing strategy. Your contribution will be essential to safeguard and improve the profitability of our APIs, and to help Vonage achieve its revenue and margin growth objectives. You will work closely with Pricing Managers, the Business Performance team, Sales, Product, and Finance stakeholders — acting as a key analytical partner across the organisation.
This role is offered as an 8-month fixed-term contract.
Your key responsibilities:
- Monitor revenue, market share, and profitability against business goals and OKRs
- Build and maintain dashboards (Tableau) to track real-time business performance
- Identify performance gaps, risks, and opportunities, and recommend actions
- Analyze customer behavior, pricing trends, and willingness to pay
- Conduct competitive benchmarking across pricing, offerings, and cost structures
- Evaluate ROI of pricing strategies, promotions, and commercial initiatives
- Collaborate with Sales, Product, Finance, and BI teams to improve profitability
- Present insights and drive data-driven decision-making across the organization
What you'll bring
- Bachelor's degree required; Business, Economics, Mathematics, or Engineering preferred
- 2–4 years of experience in a business analysis, commercial finance, or pricing role, ideally in a fast-paced, deadline-driven environment
- Strong analytical skills with the ability to synthesise complex datasets into clear, actionable insights
- Proficiency in data analysis tools — advanced Excel is a must: experience with Tableau, SQL, or Power BI is a strong plus
- Solid understanding of P&L drivers, margin analysis, and commercial modelling
- Excellent communication skills, with the ability to present data-driven findings to non-technical stakeholders
- Self-starter with a strong sense of ownership, delivering results end-to-end in a fast-paced, global environment
- Curious and structured thinker, unafraid to challenge the status quo and drive better business outcomes
How you’ll benefit:
- Medical Insurance
- Glasses Reimbursement
- Life Insurance - Allianz Family
- Kafeteria - My Benefit
- Ericsson Care Line
- Discretionary Time Off (DTO)
- Volunteer Time (VTO)
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-YB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters:
We are looking for a Software Engineer to join our hybrid Java/Go development team. You will take a pivotal role in the development of a Go microservice that is critical to our Fraud Prevention Platform - responsible for handling and delivering fraud alerts to our customers in real time. This is a high-impact role at the heart of our fraud detection capabilities, where your work will directly protect Vonage customers at scale.
We are a team that embraces the future: we have a strong and growing adoption of AI across our engineering workflows, and we actively leverage AI agents in our day-to-day work - from accelerating development cycles to enhancing fraud detection intelligence. If you are excited about working in an environment where AI is not a buzzword but a real part of how we build and operate, you will feel right at home.
Your key responsibilities:
- Play a pivotal role in developing Go microservices for our fraud alert delivery pipeline.
- Build high-throughput, low-latency applications to meet fraud detection use cases.
- Create scalable microservice that will help support our impressive growth
- Write efficient and scalable code in well-tested systems
- Collaborate with cross-functional teams to ensure seamless integration and functionality.
- Propose scalable, maintainable and cost-effective solutions
- Estimate the effort required to develop and implement new features
- Develop and execute effective testing strategies to ensure software quality and reliability
- Embed AI assisted engineering into daily practice to accelerate delivery and enhance outcomes
- Proactively adopt emerging AI capabilities to improve workflows and shares best practices with the team
What you'll bring
Required:
- Excellent software engineering skills in Go for backend services
- A strong focus on testing, with a customer-first mindset
- Experience with high throughput event-driven architectures, web services, and caching
- Willingness to learn and adapt to new technologies and programming languages
- AWS (RDS, EKS, S3, IAM, SQS, Lambda)
- Kafka, MySQL/PostgreSQL
Experience we consider a plus:
- Java
- Monitoring and observability experience
- Redis
- Practical experience in deploying code in a modern programming environment using tools such as Docker and Kubernetes
How you’ll benefit:
- Medical Insurance
- Glasses Reimbursement
- Life Insurance - Allianz Family
- Kafeteria - My Benefit
- Ericsson Care Line
- Discretionary Time Off (DTO)
- Volunteer Time (VTO)
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-YB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage Engineering Mission:
We embody the notion of what's next now! We envision, develop and manage technology to connect the world. Our team brings excellence, passion, creativity and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers’ ever-changing needs.
Why this role matters:
The Engineering team at Vonage is a group of talented engineers working on complex challenges associated with high-performance distributed systems and processing large volumes of data in real time.
We are looking for an Engineering Manager to help evolve and scale our best-in-class SMS messaging platform. As we continue to introduce industry-leading features, our engineers work across an exciting mix of greenfield initiatives and enhancements to existing systems
Your key responsibilities:
- Build systems to add features across our messaging platform, which runs on Kubernetes and Nomad in AWS.
- Provide direction to a team of software engineers, creating scalable microservices that will help support our impressive growth.
- Work with product managers and customers to understand use cases and business requirements.
- Lead team members in the planning and delivery of product / solution releases.
- Assign, manage and perform project work, including scope, schedule, resource allocation and cost estimation.
- Ensure delivery of secure, high quality, well-tested and scalable software to meet customer and business requirements.
- Assist with maintenance and prioritization of the product development backlog.
- Ensure team activities align with and support broader organizational goals and objectives.
- Treats AI assisted engineering as a core part of modern software practice, leveraging AI tools to enhance design, coding, testing, troubleshooting, and documentation, while guiding the team in adopting effective patterns and evolving best practices for AI enabled ways of working
What you'll bring
- Engineering leadership skills, with the ability to navigate ambiguity.
- An excellent practical understanding of high performance, highly distributed computing.
- A strong focus on testing.
- Software engineering skills in Java.
- Strong interpersonal and communication skills.
- Ability to present complex technical information in a clear and concise manner to a wide variety of audiences.
How you’ll benefit:
- Unlimited Discretionary Time Off
- Private Medical Insurance with the option to add dependents at your own cost
- Multisport Gym Membership
- Educational Assistance Reimbursement Program
- Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
- Three Paid Volunteer Days a Year
- Reimbursement for the costs of prescription glasses
- Maternity and Paternity Leave
Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-YB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage Communications APIs
As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel - including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.
Why this role matters:
We’re looking for a Full Stack Software Engineer to join our Connectors Engineering team and help enhance Vonage Connectors Collection.
As part of the team, you’ll contribute to both new feature development and production improvements, with a strong focus on quality, fault tolerance, and performance. You’ll gain hands-on experience with real-time communications and event-driven systems.
Our Engineers work on an exciting mix of both greenfield and existing projects, giving them an opportunity to explore new technologies. You will develop both frontend and backend solutions, take part in enhancing our range of connectors and services. You will collaborate with the other team members, product manager and other teams to deliver world-class products across multiple platforms. You will embed AI assisted engineering into daily practice to accelerate delivery and enhance outcomes. Also you will proactively adopt emerging AI capabilities to improve workflows and shares best practices with the team.
What you'll bring
Required:
- TypeScript / Java coding skills, willingness to learn other languages and environments.
- Strong backend experience - TypeScript / Java
- Strong frontend experience - pure HTML/TypeScript/CSS.
- Excellent debugging and problem solving skills.
- Experience with Cloud technologies such as AWS, Kubernetes, Docker.
- Experience with automated testing frameworks and platforms.
- Good understanding of algorithms, data structures, memory management, and concurrency.
- DB knowledge.
- Source management (Git) / Agile development techniques.
- Effective remote collaboration and communication skills.
Experience we consider a plus:
- Familiarity in API design and/or SDK development.
- HubSpot integrations.
- Salesforce experience
How you’ll benefit:
- Medical Insurance
- Glasses Reimbursement
- Life Insurance - Allianz Family
- Kafeteria - My Benefit
- Ericsson Care Line
- Discretionary Time Off (DTO)
- Volunteer Time (VTO)
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-YB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
What is Box?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Why Box needs you:
The Box Extract team is a core part of Box’s AI strategy, focused on transforming unstructured enterprise content (PDFs, contracts, invoices, forms, and more) into structured, actionable data.
You will lead a Warsaw-based engineering team within the Box Extract organization. This team operates within the application layer, responsible for turning advanced AI capabilities (OCR and LLM-based Extract Agents) into a scalable, customer-facing product.
Who you are:
- People-first engineering leader with 2+ years of engineering management experience and strong technical background
- Solid understanding of distributed systems and service-oriented architectures
- Comfortable operating across both backend and frontend concepts (full-stack awareness)
- Strong technical judgment — able to evaluate system design decisions, trade-offs, and engineering approaches
- Experience working in data-driven environments (metrics such as velocity, predictability, delivery performance)
- Skilled at building and growing teams, supporting both senior and junior engineers
- Clear, concise communicator who values transparency and proactive risk management
- Effective stakeholder manager, able to collaborate with cross-functional and distributed teams (including US-based partners)
- Comfortable operating in dynamic, evolving environments with dependencies across teams
- Proficient in English
Nice to have:
- Experience in SaaS or product-driven companies
- Exposure to AI/ML-powered systems or data processing platforms
- Experience working with distributed, international teams
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Responsibilities:
- Build, lead, and grow a engineering team (5–7 engineers) in Warsaw
- Define the team’s roadmap, execution strategy, and own delivery outcomes
- Ensure strong delivery predictability, including planning, estimation, and execution
- Partner with engineers on system design and technical decisions (non-coding role)
- Develop team members through 1:1s, coaching, performance management, and hiring
- Establish a strong, collaborative, and accountable team culture
- Drive high standards in execution, quality, and scalability
- Organize team processes (stand-ups, sprint planning, technical discussions) and track progress
- Collaborate with product and partner teams to scope initiatives and align on priorities
- Manage cross-team dependencies and coordinate with stakeholders across regions
- Proactively identify risks and ensure transparency in delivery
- Represent Box internally and externally
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice.
#LI-RB1 #LI-Hybrid
Ready to apply?
Apply to Box
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters:
We are looking for Software Engineers to work in the Call Center as a Service (CCaaS) Technology Team where you will be working on a global, multi-tenant, real-time service, with thousands of concurrent users. Your focus will be on developing the platform that directly enables and supports contact centre agents.
Your key responsibilities:
- Contribute to product improvement beyond code implementation by actively caring about the product and its users
- Create a performant, secure, scalable service that our customers will rave about
- Continuously improve and automate the monitoring and deployment of our cloud service
What you'll bring
Required:
- Bachelor’s degree in Computer Science, Electrical Engineering or related field/ or relevant experience
- Excellent communication skills, including writing, speaking and listening to effectively communicate with technical and non technical people
- 2+ years of relevant experience building Front End Applications
- Experience with TypeScript/JavaScript frameworks including Vue.js / React
- Knowledge about state management, e.g. experience with Pinia for centralized state
- Ability to build real-time applications; understanding of Web Sockets and REST API
Experience we consider a plus:
- 2+ years of relevant experience in full-stack development
- Knowledge of distributed system including messaging mechanism (Kafka / SNS)
- Experience with setting up and leveraging platform analytics, logging, and monitoring tools (e.g., Grafana, New Relic) to proactively identify and resolve production issues in real-time services.
- Ability to responsibly utilise AI tools to enhance development productivity and quality
How you’ll benefit:
- Local benefits
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-KS1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage Applications:
Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.
Why this role matters:
Join Vonage's Applications Architecture team and help shape how we handle data across our unified communications platform. You'll work with hundreds of engineers across product lines, setting the direction for data platforms that serve millions of users worldwide.
As a trusted advisor and facilitator, you'll guide engineering teams and product managers on data architecture decisions - helping us build scalable, multi-tenant data products while maintaining speed and quality. This is about strategic influence, not hands-on coding.
Your key responsibilities:
- Design and guide the software and data architecture for customer-facing data products across multiple systems in a multi-tenant environment
- Set architecture vision for analytics data platform and identify emerging technology trends
- Work directly with engineering teams and product managers to scope features and solve complex data challenges
- Engage and be an active member of the wide Apps architecture team
- Facilitate technical discussions and help teams make better architectural decisions across domains
- Establish and evangelize best practices, guidelines, and standards for data management
- Identifying and sponsoring technical improvements
- Champion the team's vision while empowering teams to own their implementation
What you'll bring
Your background:
- 10+ years of building Software and Data-heavy systems - you've seen what works (and what doesn't)
- Experience designing features that utilize AI/ ML
- You've built data products that actually scale
- Understanding of cloud infrastructure (we love AWS, but a great cloud experience translates)
- Fluent in one of the languages, like Python, .NET, JavaScript—you speak a developer language
Who you are:
- A natural communicator who influences without needing a title
- Self-directed - you see what needs doing and make it happen
- A pragmatic thinker who cuts through complexity to find elegant solutions
- Curious and energized by learning new technologies and approaches
- Comfortable with ambiguity and change (we're growing fast!)
- Someone who connects the dots between technical choices and business impact
What would make you stand out:
- You've been an architect or technical lead before and loved it
- You've worked with modern data tools: Kafka, Snowflake, Spark, Looker
- You know the telecom, SaaS, or unified comms space
- You've thrived in Agile/SAFe environments
- You've mentored engineers and watched them grow
- You have a bias for improvement - leaving things better than you found them is just how you work
How you’ll benefit:
- Discretionary Time Off
- Private Medical Healthcare
- Pension scheme
- Ericsson support line
- Hybrid work
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-KF1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage Applications:
Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.
Your key responsibilities:
- Participate in the entire application development lifecycle with a strong focus on test automation
- Introduce and improve automated tests
- Maintain and improve automated test framework
- Define testing requirements in conjunction with software engineers and the product owner
- Identify opportunities for technical procedure and tool enhancements to drive production and development effectiveness
- Innovate in best automation and continuous testing practices by trying new frameworks and technologies on the market and recommending their use
What you'll bring:
Required:
- Familiarity with Playwright or similar test automation frameworks
- Experience in test management and managing test processes
- Experience with observability tooling such as Grafana and Kibana
- Familiarity with RESTful APIs and Postman, including creating collections and documentation
- Strong knowledge of quality assurance methodologies including functional, integration, acceptance, and unit testing
- Familiarity with version control systems like Git
- Technical inquisitiveness and a passion for driving quality
Experience we consider a plus:
- Experience troubleshooting and debugging end-to-end tests
- Ability to simulate complex multi-system scenarios using standard tools and frameworks
- Experience identifying opportunities for process and tool enhancements
- Demonstrated ability to learn and grow in technical roles
How you'll benefit:
- Attractive Discretionary Time Off
- Private Medical Insurance with optional dependent coverage
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-KS1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage's Applications:
Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.
Why this role matters:
Vonage is looking for a hands-on SDET (Mid–Senior Level) to strengthen automation engineering across our modern microservices-based communications platform.
This role is deeply technical and delivery-focused. You will design and implement scalable automation solutions across UI, API, performance, and mobile layers, ensuring quality is embedded throughout the SDLC.
As part of the QA Centre of Excellence (QA COE), you will collaborate with engineering squads to build reliable, CI/CD-ready automation frameworks and promote best practices in BDD, microservices testing, and observability.
Your key responsibilities:
- Design, develop, and maintain scalable test automation frameworks.
- Build UI automation using Playwright (TypeScript).
- Implement BDD practices using Cucumber/Gherkin.
- Generate structured reporting and living documentation using Serenity.
- Develop robust API automation for REST and GraphQL services.
- Contribute to mobile automation using Appium (Android/iOS).
- Ensure test frameworks are modular, maintainable, and optimised for parallel execution.
- Integrate automation into CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, CircleCI, or internal tools).
- Validate distributed systems across a microservices architecture.
- Implement: contract testing, schema validation, authentication/authorization testing and resilience/failure scenarios
- Contribute to SLA/SLO validation and service-level reliability checks.
- Collaborate with engineers to improve testability and observability.
- Develop and maintain performance and load tests using K6 (TypeScript).
- Integrate performance testing into CI/CD pipelines.
- Analyse performance metrics using: Grafana, Prometheus, AWS CloudWatch Datadog
- Partner with SRE and Platform teams to identify performance bottlenecks and reliability risks
Collaboration & Continuous Improvement
- Actively participate in Agile ceremonies.
- Work closely with Developers, DevOps, Product Owners, and Release teams.
- Maintain documentation in Confluence and track work in Jira.
- Provide visibility through Serenity reports and CI dashboards.
- Contribute to evolving QA engineering standards within the QA COE.
What you'll bring
Required:
- 5–8 years of experience in automation engineering or SDET roles.
- Strong hands-on experience with: Playwright (TypeScript), API automation (REST/GraphQL) and BDD frameworks (Cucumber/Gherkin)
- Experience working within AWS-based environments.
- Strong understanding of distributed systems, microservices testing.
- Experience integrating automation into CI/CD pipelines.
- Working knowledge of performance testing with K6.
- Strong coding, debugging, and analytical skills.
- Experience collaborating within cross-functional Agile teams.
Experience we consider a plus:
- Experience with Docker, Kubernetes, or EKS.
- Familiarity with contract testing tools.
- Exposure to telecom or communications platforms.
- Mobile automation experience with Appium.
- Experience contributing to shared, cross-team automation frameworks.
How you’ll benefit:
- Discretionary Time Off
- Private Medical Healthcare
- Pension scheme
- Ericsson support line
- Hybrid work
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-KS
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage