The Opportunity

This opportunity is with our Operating Company Harrier who provides the Ignition platform, a leading customer retention and engagement product for the automotive industry. The platform helps dealerships automate workflows, strengthen customer relationships, and improve their marketing and service retention programs across Australia and New Zealand, working with major dealership groups and OEMs.

You'll be based remotely and will be and reporting to the Chief Information Officer. Day to day you'll work closely with our Salesforce Engineers, AI and Data team, Integration Engineers, QA, and Product so being a strong collaborator is just as important as your technical skills.

Right now, Harrier is investing heavily in modernising the Ignition platform and we're looking for someone who can manage cleaning up technical debt, tightening up security, improving how we test and deploy, and setting the standard for how we build going forward. At the same time, there are some really exciting new things on the horizon: AI integration, two-way SMS, AgentForce, and new dealer-facing features and you'll play a key role in making sure the platform is ready for all of it.

What You'll Do

• Evolve and strengthen the platform – Build on our existing Salesforce foundation by uplifting code quality, refining bulk‑data handling patterns, modernising legacy implementations where appropriate, and ensuring the platform continues to scale as the business grows.
• Maintain strong security and governance – Ensure data access and sharing models remain robust and compliant with privacy obligations, and define clear, consistent standards to guide future development
• Set the technical direction – Define how we build on Salesforce from coding standards and trigger patterns to how we integrate with other systems and make sure the whole team is working to the same playbook.
• Tackle technical debt – Own an ongoing programme of improvement, tracking where the platform needs attention and carving out space each release to make things better.
• Strengthen our deployment process – Manage the quality checks in our CI/CD pipeline so that problems get caught early and good practices are baked in from the start.
• Enable new product features – Work with our AI and Data team to make sure Salesforce is ready for what's coming next, including AI tools, high-volume processing, and new integrations.

What You'll Bring

• Significant hands-on experience with Salesforce in a senior or lead role.
• Deep expertise in Apex triggers, batch classes, async processing and a strong grasp of how to build things that scale without hitting limits.
• Experience cleaning up Salesforce codebases and making them production-ready.
• A solid understanding of Salesforce security, including how sharing rules, field-level security, and permissions work in practice.
• Proven experience integrating Salesforce with other systems using REST/SOAP APIs, Platform Events, and async patterns.
• Confidence with Lightning Web Components and modern Salesforce development approaches.
• The ability to explain technical decisions clearly to people who aren't engineers.

Bonus Points

• Salesforce certifications such as Platform Developer II, Application Architect, or Technical Architect.
• Experience with AgentForce, Einstein, or Data Cloud.
• Familiarity with Salesforce DevOps tools like Copado, Gearset, or GitHub Actions.
• A background in automotive, CRM, or subscription SaaS products.
• Experience with Marketing Cloud or dealer/partner portal development.
• Knowledge of integration tools like MuleSoft or Jitterbit.

This is a great opportunity for someone who loves getting into the detail, takes pride in building things properly, and wants to make a real difference to a platform that's used by hundreds of automotive dealerships across Australia and New Zealand. If that sounds like you, we'd love to hear from you.

Assistant Restaurant Manager Job Description for our location in the Wellington Green Commons.

Job Summary

Under the direction of the General Manager, the Restaurant Manager supports the management

team to ensure the execution of standards and the outcome of company goals within a TooJay’s

restaurant. This position requires the ability to motivate and train team members to meet the

Guest’s expectations.

Qualifications:

• High school diploma and 1-2 years of experience in a restaurant or related field
• Current Manager Serve Safe Certification or ability to obtain it by end of training
• Must have and maintain a valid driver’s license and proof of insurance and a driving history
• acceptable to the company

Physical Requirements

• Flexible and long hours required at times. Managers are scheduled based on a 55 hour work
• week
• Medium work, exerting up to 50 pounds of force occasionally, and/or 30 pounds of force
• frequently or constantly to lift, carry, push, pull or otherwise move objects
• Able to stand during entire shift
• Capable to maneuver throughout the dining and kitchen area throughout the shift
• Able to operate all front and back office computer systems and all office, cleaning, cooking
• and food preparation equipment
• Able to reach overhead, bend below the waist, crouch, lift, stand, sit, twist and communicate
• Intentions

Knowledge/ Communication / Personality Requirements

• Clearly conveys information and ideas
• Evaluates situations and if necessary, accurately selects alternative courses
• Maintains composure and objectivity under pressure, Effective at active listening to
• understand and clarify concerns or issues raised by internal and external guests
• Shows initiative in job performance, including anticipating, preventing, identifying and
• solving problems as necessary
• Understands financial information and data
• Has the ability to plan and organize
• Understand and adheres to company policies and procedures

Job Responsibilities:

• Manages the activities of the restaurant team; This includes candidate interviews, hiring, ongoing training and communication of performance standards to ensure complete job
• knowledge and skill development of team members
• Engages with Guests to create a personable and seamless experience. Uses all service related
• feedback to continually improve service levels, drive overall Guest satisfaction, increase
• return visits and reduce Guest complaints
• Meets restaurant financial objectives by forecasting requirements, controlling food cost,
• scheduling expenditures, analyzing variances and initiating corrective actions
• Partners with HR to ensure any termination of a team member is conducted with respect and
• dignity after proper documentation which has given that team member the opportunity to
• improve their behavior
• Teaches, coaches and mentors others to maintain high standards. Establishes credibility
• through competence, continuity and integrity
• Has full knowledge of company regulations, policies, procedures, standards and goals.
• Performs duties at any given time to ensure proper execution. Consistently displays drive,
• energy and operates with a sense of urgency during each shift
• Fosters open communication with management and team members
• Effectively provides performance feedback through coaching and timely reviews
• Conducts counseling sessions with team members using TooJay’s Problem/Solution Notice,
• focusing on facts and respecting the dignity of the team member
• Maintains cleanliness of the restaurant by inspecting and directing work actions of team
• members
• Ensures safety, sanitation and security guidelines are followed at all times and immediately
• resolves any items identified through daily operational plan and flow charts; completes any
• accident reports immediately and accurately; is responsive to any requests from Corporate
• Risk Management
• Communicates and enforces the priority of back door security
• Maintains ambiance by controlling lighting, music, temperature, marketing displays and
• cleanliness of small wares; ensures floors are clean, dry and free of debris throughout the
• shift and dining room is clean and in good condition
• Guarantees commitment to uniform and grooming standards for themselves and the team
• Conducts motivating pre-shift meetings are conducted each shift and aligns with daily
• operational plan and restaurant goals
• Contributes at weekly management directional. Participates at all staff meetings and
• facilitates departmental meetings when necessary
• Monitors productivity of team throughout the shift
• Reports to team members on financial results, guest feedback and controllable they impact
• Recognizes and makes adjustments in staffing based on changing business levels using
• labor matrix parameters
• Maximizes profitability by ensuring accurate execution of recipes, Par levels and POS checks
• Supports company initiatives by educating and training team members to achieve success
• Follows all cash handling, house account, deposit and credit card policies. Reconciles comps,
• voids, discounts and cash shortages and takes corrective action
• Communicates to the General Manager on the status of their shifts; including financial
• results, issues affecting guests or team members and individual achievements
• Checks email daily and reacts appropriately to requests from the corporate office
• Performs any other duties as requested by the Restaurant Support Center Team and/or
• General Manager