The Position

• Join the infrastructure team behind MDaaS — a real-time malware scanning platform handling 30M+ requests/day, built on AWS, Kubernetes, and event streaming.

• You'll work in an agile scrum team, owning infrastructure-as-code, CI/CD pipelines, and observability. Security and compliance are first-class requirements, not afterthoughts.

What You Will be Doing

• Deploy and maintain workloads on EKS via ArgoCD — review GitOps PRs, handle sync failures, approve image updates

• Write and update Helm charts / Kustomize overlays across dev / staging / prod

• Triage alerts from Prometheus / Grafana / Coralogix — root cause analysis, resolve or escalate

• Review and apply Terraform changes — plan, validate, and merge infra PRs (EKS, MSK, ALB, IAM)

• Maintain CI/CD pipelines on Bitbucket Pipelines and GitHub Actions — fix broken builds, integrate security scans

• Configure and tune KEDA ScaledObjects for Kafka / RabbitMQ consumers

• Triage CVEs from Blackduck / Trivy reports — prioritize CVSS ≥ 7.0, coordinate patches with dev team

• Rotate secrets, verify External Secrets Operator sync, enforce no-hardcoded-credentials policy

• Document infrastructure and application changes for engineers and QA

• Participate in on-call rotation — incident response, post-mortems, runbook updates

• Research new tools and technologies to address current pain points and improve system reliability, scalability, and security — evaluate, prototype, and propose adoption when appropriate

What We Need From You

Education & Background

• BA/BS in Computer Science, Engineering, or equivalent hands-on experience

Soft Skills

• Strong verbal and written communication in English

• Self-motivated; works well in a fast-paced, collaborative team

• Eager to learn new tools and apply them quickly

• Passionate about solving problems in a principled, elegant way

• Comfortable both teaching and learning from teammates

Cloud & Infra

• AWS hands-on: EKS, ECR, IAM/IRSA, MSK, S3, ALB, VPC, Security Groups

• Terraform: write modules, manage remote state, integrate with CI

• Kubernetes: RBAC, ingress, network policies, HPA, resource tuning — cluster management via Rancher or K9s

• Helm + Ansible: author charts and playbooks, manage versioning

• Docker: multi-stage builds, image optimization

• Linux/Windows systems administration

CI/CD & GitOps

• Bitbucket Pipelines, GitHub Actions, or TeamCity — write and maintain, not just use

• ArgoCD: sync policy, health checks, rollback

• PR-based deployments; no direct commits to main/prod

Observability

• Prometheus, Grafana, CloudWatch, Elasticsearch — setup and maintain

• Structured logging, alert routing, dashboard authoring

Security

• Least privilege: IAM, IRSA, K8s RBAC — no wildcard permissions

• Secret management: External Secrets / AWS Secrets Manager, zero hardcoded credentials

• Supply chain: dependency scanning (Blackduck / Snyk / Trivy), CVE triage by CVSS score

• Network segmentation: private subnets, Security Groups, ingress/egress control

• Working knowledge of ISO/IEC 27001 and SOC 2 Type II — access control, audit trail, change management

• Familiar with CIS Benchmarks for Kubernetes and Linux hardening

Development

• Python and/or Go — scripting, tooling, automation

• Able to read Node.js/TypeScript code to debug service issues independently

AI & Tooling

• Actively uses AI coding tools (GitHub Copilot, Cursor, Claude) in daily workflow — writing scripts, Terraform modules, Helm templates, and debugging

• Knows how to prompt effectively, verify AI output, and not blindly trust generated infrastructure code

Nice-to-have

• Experience in the cybersecurity industry

• Knowledge of compliance frameworks: NIST CSF, HIPAA, GDPR — applied to real infrastructure

• Istio: mTLS, VirtualService/DestinationRule, traffic management

• KEDA advanced: custom metrics, scale-to-zero, cooldown tuning

• Kafka (MSK) operations: topic management, consumer lag, AKHQ

• Policy-as-code: OPA/Gatekeeper or Kyverno

• OWASP container and API security principles

• Coralogix / Datadog with OpenTelemetry — custom pipelines, alert routing

• Kubecost cost analysis, Kubeshark traffic capture

• Experience with large-scale systems: 30M+ requests/day

• Azure exposure (secondary to AWS)

• Has used AI to generate, review, or optimize infrastructure-as-code (Terraform, Helm, bash scripts) and understands its limitations: hallucinations, outdated API references, security blind spots

• Experimented with AI APIs (OpenAI, Anthropic) to build internal automation or tooling

We’re building a small remote IT Operations team in Vietnam to provide helpdesk and operational coverage during weekends and off-peak hours for a globally distributed company. We’re hiring three positions covering:

• Full weekend coverage (Saturday & Sunday, 24 hours) split across three 8-hour shifts
• Weekday shifts (one or two days per person, 06:00–14:00 ICT) covering Asia-Pacific business hours and bridging US/EU gaps

Schedules are coordinated across the team with flexibility to swap shifts as long as full coverage is maintained. Hours range from 24–32 per week depending on schedule.

These are hands-on roles splitting between reactive helpdesk support and proactive project work. During quieter periods you’ll have space for system improvements, maintenance, and new solutions.

Available Schedules (all times ICT/Vietnam)

Schedule A — 32 hours/week

Monday, Friday, Saturday, Sunday: 06:00–14:00

Schedule B — 32 hours/week

Tuesday, Wednesday: 06:00–14:00 | Saturday, Sunday: 14:00–22:00

Schedule C — 24 hours/week

Thursday: 06:00–14:00 | Saturday, Sunday: 22:00–06:00

Please indicate which schedule(s) you’re interested in when applying.

What You’ll Do

• First responder for employee IT support via helpdesk tickets, chat, and other channels.
• Troubleshoot issues across Windows, macOS, and Linux environments.
• Manage user accounts, access, and permissions through Okta, Active Directory, and Google Workspace.
• Administer SaaS platforms including CrowdStrike, Jira, Slack, and others.
• Handle zero-touch workstation deployment and remote endpoint management.
• Monitor systems and security tooling for alerts or events requiring escalation.
• Maintain support documentation and runbooks.
• Coordinate with vendors on hardware procurement, returns, and repairs.
• Take on project work — system improvements, automation, and new solutions during downtime.

You May Be a Good Fit If You Have

• Strong English proficiency, written and verbal. You’ll communicate with employees across multiple timezones via chat, tickets, and video calls.
• Experience in helpdesk, desktop support, or IT operations covering Windows, macOS, and Linux.
• Working familiarity with identity and access management — Okta, Active Directory, or similar.
• Comfort administering cloud-based platforms (Google Workspace, Jira, Slack, etc.).
• Familiarity with Linux servers and/or Windows Server environments.
• Some scripting ability (Bash, Python, or similar) or willingness to develop it.
• Basic understanding of cybersecurity principles — hands-on experience is a plus.
• Personal curiosity about technology — home labs, side projects, automation experiments, anything that shows you tinker and learn on your own.

Bonus

• SSO and provisioning protocols (SAML 2.0, SCIM).
• Endpoint management and zero-touch deployment tools.
• Networking fundamentals, VPNs, and firewall/routing concepts.
• A/V and telecom systems.
• Authorization and privilege management (LDAP/AD binding, least-privilege access).

Work Style

• Independent on weekends with escalation paths for critical issues.
• Weekday shifts overlap with the broader IT and security team for collaboration and handoffs.
• We value self-motivation, clear communication, and a genuine desire to grow your skills and step outside your comfort zone.
  
  
  
  
  
  
  #LI-KG1
  #LI-VIETNAM
  #LI-INDIA

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.