At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine

für dich ist Malern mehr als nur ein Job inmitten von Pinseln und Farbe, sondern die Chance, Räume lebendig zu machen und ein Gefühl von zu Hause zu schaffen? Dein Arbeitsplatz sollte kein eintöniger Routineablauf sein, sondern ein Ort mit Charakter, Teamgeist und Wertschätzung für dein Können? Dann bist du der letzte Handgriff, der uns noch gefehlt hat, die verlässliche Konstante im Hintergrund und der Herzschlag unserer Ruby Marie.

Du liebst Präzision, echtes Handwerk und packst gerne mit an? Perfekt! Denn unsere Gäste begeisterst du nicht mit langen Reden, sondern mit Räumen, in denen man sich sofort wohlfühlt und gerne zurückkommt. Was für andere selbstverständlich ist, funktioniert nur, weil du im Hintergrund den Überblick behältst – und zur Stelle bist, wenn’s drauf ankommt. Denn ohne dich geht in einem Hotel nichts.

Früher beherbergte unsere Ruby Marie Österreichs erstes Warenhaus, ein Ort, an dem die Elite der Stadt sehen und gesehen werden wollte. Auch heute erinnert sie an den Wohlstand und Zeitgeist der 60er Jahre. Gegenüber vom Wiener Westbahnhof liegt unsere Ruby Marie mit ihren 186 Zimmern im 7. Bezirk Wiens, welcher sich durch seine lebhafte Kreativszene auszeichnet: tagsüber eine Ansammlung malerisch gepflasterter Straßen, in denen sich hier und da Einzelhändler:innen und Galerien finden, abends pulsierender Treffpunkt für Student:innen und Künstler:innen.

Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus.

Join us and make it your own story

Bei uns wird dir garantiert nicht langweilig, denn du:

• Bringst mit Pinsel, Rolle und einem sicheren Blick fürs Detail Farbe ins Hotel – fachgerecht, sauber und so ordentlich, dass es einfach passt
• Sorgst für den letzten Schliff mit Silikonarbeiten im Bad oder anderen kleinen Ausbesserungen
• Unterstützt als Allrounder:in unsere:n Handwerker:in bei kleineren Aufgaben - natürlich nur im Rahmen deines handwerklichen Könnens
• Bearbeitest kleinere Mängel, unterstützt bei gesetzlichen Prüfpflichten und arbeitest mit Dienstleistenden zusammen
• Stimmst dich regelmäßig mit dem/der Hotel Manager:in und dem/der Housekeeping Operations Manager:in ab
• Besorgst die nötigen Materialien in deinem Verantwortungsbereich – nach kurzer Abstimmung mit dem/der Hotel Manager:in

Wir haben schon auf dich gewartet, denn du: 

• Hast eine abgeschlossene Berufsausbildung als Maler:in – und weißt, wie man Räume wirklich zum Strahlen bringt
• Bringst Berufserfahrung und Fachkenntnisse in Material- und Farbkunde mit – du kennst den Unterschied zwischen „Eierschale“ und „Elfenbein“
• Bist handwerklich vielseitig – du kannst nicht nur streichen, sondern auch anpacken
• Überzeugst mit einem souveränen Auftreten, guter Laune und Humor, denn bei uns gehört Spaß zur Arbeit einfach dazu
• Springst auch mal am Wochenende oder abends ein, denn Flexibilität ist für dich kein Fremdwort
• Sprichst fließend Deutsch, Englischkenntnisse sind wünschenswert, damit die Verständigung im Team und mit internationalen Gästen reibungslos klappt
  
  

What's in for you? So grooven wir:

Wenn du wissen möchtest, was dich erwartet, dann höre doch mal in die Story von Tim aus unserer Ruby Lucy in London rein. Noch mehr Ruby Stories findest du hier:

www.ruby-hotels.com/stories

Your Mission, Should You Choose to Accept It 

You’re the kind of person who loves being in the middle of the action, and that’s exactly where this role lives. As our F&B Supervisor, you guide the team through each shift while keeping the energy high and the service smooth. You set the tone on the floor, support the crew when things get busy, and make sure our guests leave smiling. You’ll work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Lead the front-of-house team during service and set a positive, upbeat tone 
• Guide your crew on the floor, helping them solve small issues in the moment 
• Support training and onboarding for new team members 
• Keep daily operations smooth by checking setups, stock, cleanliness and safety 
• Stay present on the floor, chat with guests and jump in where needed 
• Handle transactions accurately and pass on any irregularities 
• Share targets for the shift and motivate the team to reach them 
• Work closely with the kitchen and bar teams to keep service flowing 

What You’ll Have 

• You have 1-2 years of experience in a senior waiter, barista or bartender role 
• You bring confidence leading a team during service 
• You communicate clearly and stay calm when things get busy 
• You have an eye for detail and keep service consistent 
• You bring genuine hospitality energy and enjoy being guest-facing 
• You work well with different teams and lead by example 
• You speak English and German, extra languages are a bonus 

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Job Title: QA/RA Lead
Employment Status: Full-time
Office Hours: Mon, Wed, Fri with WFH option on Tue & Thu
Location: Vienna, Austria
Compensation: Starting from 90,000 EUR gross base salary + performance-based bonus and equity options. Compensation may be negotiated based on experience level.

As a Ketryx QA/RA Lead, you will lead quality management system implementations and regulatory compliance strategies for cutting-edge medical device clients as we scale our AI-powered compliance platform. This is a rare opportunity to shape the future of regulatory affairs. You'll have the autonomy and expertise to drive repeatable QMS deployment processes while helping shape the future of regulatory affairs through innovative technology and enabling the success of the world’s most innovative companies. We offer the opportunity to work with high-growth clients, establishing best-in-class quality systems from the ground up using our revolutionary AI platform.

Our ideal candidate will have demonstrated success in quality systems management with 5-8 years of experience in the medical device industry. Someone who is strategic yet hands-on, passionate about regulatory excellence, and eager to leverage cutting-edge AI technology will thrive in this position. In this role, you'll have the opportunity to directly impact our mission to improve 100 million patient lives by 2030 by ensuring the highest quality standards for life-saving medical devices.

This position will be based in our Vienna, Austria office with a hybrid schedule (Monday, Wednesday, Friday in office, Thusday, Thursday WFH option). Unfortunately, we are unable to support non-EU citizens for the position at this time.

About You:

You're a proven QMS expert who's successfully navigated complex medical device regulatory landscapes and is ready to scale your impact through innovative technology. You've built or significantly improved quality systems at medical device companies, consulting firms, or high-growth startups, and you're excited to combine your regulatory expertise with AI-powered tools to create something category-defining. You are an energetic, creative, and progressive quality leader who thrives on driving innovation and continuous improvement in regulated environments.

Responsibilities:

• Lead Quality Management System (QMS) setup and deployment for medical device clients
• Own and manage QMS templates and regulatory compliance frameworks
• Provide expert consulting on ISO 13485, EU MDR/IVDR, UKCA, GxP, and other quality systems standards
• Scale operations to support high-growth clients
• Develop repeatable QMS deployment processes leveraging AI platform capabilities and automatic compliance
• Drive and/or support internal and external audit programs, customer audits and regulatory inspections.
• Orchestrate the continuous validation lifecycle, including drafting, reviewing, and approving documentation to ensure real-time compliance program management.
• Shape the future of regulatory affairs through innovative product development
• Work independently on complex quality assurance projects requiring minimal oversight
• Ensure customer success across the entire customer engagement lifecycle

Required Skills:

• 4-8 years of experience in quality systems management, management representative or senior specialist role
• Familiar with eQMS implementation, validation and implementation.
• Deep expertise in Quality Management System setup, sub-systems, and implementation
• Strong knowledge of ISO 13485 and Global QMS requirements
• Expertise in AI, Digital, SaMD and Cyber Compliance (e.g. SOC 2, ISO 27001)
• Deep understanding of medical device cybersecurity
• Experience as quality management representative in regulated environments
• Proven experience managing audit lifecycles (internal, external, and customer-facing).
• Familiarity with continuous validation methodologies (e.g. CSV, GAMP 5, ISO 13485) and documentation within a digital or automated compliance environment.
• Experience with regulatory and Notified Body submission requirements
• Background in medical device industry quality systems
• Ability to work independently and own complex regulatory projects
• Proven track record in consulting or client-facing roles

Preferred Skills:

• Experience at large medical device companies
• Background with consulting firms specializing in QMS setup
• Startup experience (Series A/B) with QMS implementation
• Specializations in cybersecurity, usability, or computer software validation
• Experience scaling quality operations in high-growth environments
• Knowledge of AI applications in regulatory affairs
• Submission experience
• Experience working in an early stage, product-based start up.

Keywords: ISO 13485, EU MDR/IVDR & UKCA, Quality Management System (QMS), Management representative, Medical device quality, Stryker, Medtronic, Boston Scientific, QMS setup, Regulatory consulting, Quality systems manager, Computer software validation, Cybersecurity, Usability, Startup experience, Series A/B, Vienna/Austria, Consulting firms, Quality assurance, Medical device industry

Your mission

As the Senior Manager of Customer Care at Bitpanda, your mission is to lead a multi-layered organization by managing and mentoring a team of managers to achieve world-class results. You will serve as a strategic architect of our support ecosystem, fostering a culture of high ownership and proactive problem-solving. Working closely with senior leadership, you will translate high-level business objectives into operational excellence, ensuring our support infrastructure not only scales but prospers as we redefine the financial landscape.

What you’ll do

• Experienced Leader of Leaders: You bring 5-7+ years of large-scale leadership experience with a proven track record of managing managers. You understand the nuances of scaling complex support organizations and excel at coaching other leaders to drive performance and talent development. 
• Operational Excellence Architect: You are a "doer" who thinks in systems. You have extensive experience building and maturing support operations, ensuring they are not just maintained, but optimized for maximum efficiency and long-term prosperity. 
• Strategic Support Expert: You possess a deep-rooted understanding of how to thrive in customer support. You bring a high degree of technical and operational sophistication, acting as a proactive force who anticipates needs rather than just reacting to tickets. 
• Mission-Driven Owner: You possess an unwavering sense of accountability and a passion for Bitpanda’s mission. You are eager to take full ownership of your domain and proactively shape the future of the crypto and financial services industry. 

Who you are 

• Experienced Leader of Leaders: You bring 5-7+ years of large-scale leadership experience with a proven track record of managing managers. You understand the nuances of scaling complex support organizations and excel at coaching other leaders to drive performance and talent development. 
• Operational Excellence Architect: You are a "doer" who thinks in systems. You have extensive experience building and maturing support operations, ensuring they are not just maintained, but optimized for maximum efficiency and long-term prosperity. 
• Strategic Support Expert: You possess a deep-rooted understanding of how to thrive in customer support. You bring a high degree of technical and operational sophistication, acting as a proactive force who anticipates needs rather than just reacting to tickets. 
• Mission-Driven Owner: You possess an unwavering sense of accountability and a passion for Bitpanda’s mission. You are eager to take full ownership of your domain and proactively shape the future of the crypto and financial services industry. 
• Collaborative Systems Thinker: You excel at building cross-departmental alliances, aligning your team’s operational goals with the broader company vision to achieve seamless, end-to-end excellence.

Overview

As the AEC Industry Solutions Specialist, you will bring first-hand experience from the construction, engineering, and project delivery sectors to help shape and share Esri’s vision for how GIS transforms the way the built world is designed, constructed, and operated. This role emphasizes the construction lifecycle from planning and design through preconstruction, field execution, and operations and focuses on how location intelligence, digital twins, and integrated data environments enable safer, more efficient, and more predictable projects.

You’ll collaborate with Esri’s AEC Industry Manager and cross-functional teams (marketing, sales, product, professional services, and partners) to build awareness, foster engagement, and drive adoption of Esri technology across the global construction ecosystem. This includes creating compelling thought leadership, supporting industry events, and engaging directly with contractors, engineers, architects, and owners to showcase how GIS connects the jobsite to the office and the project to the planet.

Responsibilities

• Partner with the AEC Industry Manager and cross-functional teams to drive Esri’s construction-focused industry strategy, connecting field workflows with design, asset management, and operations
• Develop and publish construction-centered content including webinars, case studies, white papers, and social media that demonstrates the impact of GIS in areas such as project coordination, scheduling, site logistics, field data capture, safety, and sustainability
• Collaborate with contractors, engineers, and technology partners to capture and communicate customer success stories that highlight measurable outcomes like reduced rework, better cost control, or improved situational awareness
• Support Esri’s presence at construction and infrastructure events (such as AU, CONEXPO, AGC IT Forum, IMGIS, and ESRI UC), organizing sessions, presentations, and networking opportunities that elevate GIS in AEC
• Build and nurture the AEC community through online platforms, partner collaboration, and user groups focused on construction innovation
• Provide insights on construction market trends, competitive technologies, and emerging digital delivery standards (such as ISO 19650, ASCE 38/75, openBIM, digital twins)
• Contribute to go-to-market and marketing campaigns that align with Esri’s AEC growth goals and showcase tangible ROI for construction professionals
• Serve as an internal advocate for the construction industry, helping Esri teams better understand jobsite realities, project delivery challenges, and data integration needs

Requirements

• 5+ years of experience in the construction or AEC industry, ideally with roles in project management, digital delivery, VDC/BIM, field operations, or technology implementation
• Proven understanding of construction project workflows, including preconstruction, design coordination, logistics planning, progress tracking, and asset turnover
• Working knowledge of how GIS integrates with CAD, BIM, and field applications to support digital construction and infrastructure delivery
• Strong communication and presentation skills with the ability to translate technical concepts into clear business value for construction audiences
• Highly organized, self-motivated, and capable of managing multiple projects in fast-paced environments
• Demonstrated creativity, problem-solving ability, and passion for innovation in construction technology
• Bachelor’s degree in construction management, civil engineering, GIS, or a related discipline

Recommended Qualifications

• Experience using or supporting ArcGIS solutions within construction, engineering, or asset management environments
• Familiarity with BIM and construction management platforms such as Autodesk Construction Cloud, Trimble, Bentley, or Procore
• Understanding of digital twin concepts, geospatial analytics, and reality capture (such as drones, LiDAR, 3D scanning)
• Comfortable presenting to technical and executive audiences at industry events and webinars
• Proficiency with Microsoft Office and modern marketing or collaboration tools (such as Teams, SharePoint, HubSpot)
• Master’s degree in construction management, civil engineering, GIS, or a related discipline

#LI-MJ1

Are you ready to shape the future of finance?

Bitpanda, one of Europe’s fastest-growing fintech companies, is building something game-changing, and we want you to be part of it.

We’re launching a brand-new Operations division with one clear purpose: to deliver premium, world-class support to our users, with a strong focus on phone-based customer service.
We’re looking for people who are confident communicators, thrive in real-time conversations, and genuinely enjoy helping customers over the phone.

This new team will be a cornerstone of Bitpanda’s future, ensuring millions of users receive fast, friendly, and reliable support. By joining, you won’t just step into a role, you’ll directly shape how people experience Bitpanda every single day and play a key part in how we redefine the way the world invests.

What You’ll Do (Day-to-Day)

As part of Bitpanda’s new Operations division, you will:

• Provide world-class service to our users primarily through phone support, and occasionally via tickets or live chat, always delivering timely, professional assistance that drives satisfaction and loyalty
• Align daily with your manager and collaborate closely to meet team and company targets
• Dive into user feedback to identify key product or feature requests and share meaningful insights with internal teams
• Spot opportunities to streamline and improve support processes
• Partner with other departments to elevate customer satisfaction and help boost our Net Promoter Score (NPS)
  
  

Who We’re Looking For

We’re searching for ambitious, adaptable, and curious people who:

• Experience in phone-based customer support, is a plus
• Communicate clearly and professionally
• Are fluent in German (C2) and comfortable in English (B2+)
  
• Thrive in a fast-moving, dynamic environment and are open to shift work (including evenings/weekends)
• Have experience with tools like Zendesk (a plus, not a must)
• Are interested in fintech, crypto, or financial markets (optional but beneficial)

Your mission

Join our Group Risk Management Team as a Financial Risk Manager, focusing on the identification, assessment, and monitoring of credit, liquidity, and market risk. In this role, you will sit at the intersection of Traditional Finance (TradFi) and digital assets, acting as the primary risk owner for our Real Stocks and Commodities products, and leading the risk oversight for future securities-related launches.

Reporting to the FRM Lead, you will be responsible for operating and optimizing Bitpanda’s Financial Risk Management (FRM) models. You will use your quantitative background and traditional market expertise to provide data-driven risk assessments, acting as a key advisor to our business and trading operations.

What you'll do 

• Serve as the dedicated risk owner for TradFi asset classes, specifically Real Stocks, ETFs, and Commodities.
• Develop, maintain, and optimize FRM models to establish risk limits and monitor global exposure across our multi-asset platform.
• Analyze and mitigate complex cross-asset risks, including the management of liquidity drag between T+2 TradFi settlement cycles and 24/7 crypto operations.
• Advise product and business owners on risk identification and mitigation strategies, providing the quantitative analysis required for executive-level decision-making.
• Act as the main point of contact for Bitpanda’s operational teams and trading desk, ensuring risk frameworks are integrated efficiently alongside fast-paced product delivery.

Who you are

• Strong professional background in traditional financial markets (Stocks, ETFs, Commodities), with a clear understanding of market structures, settlement cycles, and traditional risk dynamics.
• Advanced Python programming skills for developing and maintaining risk models, paired with a working knowledge of SQL for data manipulation.
• Previous experience in risk management within a brokerage, investment bank, or scaling fintech, with a core focus on market, credit, or liquidity risk.
• Direct experience building or managing risk frameworks for Margin Trading or leveraged stock products is highly desirable.
• Ability to work autonomously in a fast-paced environment and take end-to-end ownership of complex quantitative tasks.

Your Mission, Should You Choose to Accept It 

As our Housekeeping Manager, you take the lead in creating spotless, welcoming spaces that feel like home the moment someone steps inside. You guide an outsourced housekeeping team with confidence, keeping every room, corner, coworking space, and community area looking its best. You set the rhythm of daily operations, spot what others miss, and know exactly how to bring teams together around high standards and smart workflows. You’re the kind of leader who lifts others up and turns routines into smooth, enjoyable work. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Lead daily housekeeping operations and keep everything running smoothly 
• Coordinate schedules, workflows, and room rotations for the outsourced team 
• Keep all rooms and public spaces spotless and ready to impress 
• Work closely with Facilities whenever maintenance support is needed 
• Keep an eye on stock levels and manage your housekeeping inventory 
• Inspect rooms and common areas to maintain quality and safety standards 
• Train and coach team members to grow their skills and confidence 
• Drive improvements in cleanliness, efficiency, and guest satisfaction 

What You’ll Have 

• You have at least 2 years of experience in a housekeeping management role 
• You bring strong leadership skills and know how to motivate and guide a diverse team 
• You have experience collaborating with outsourced teams or service providers 
• You bring a sharp eye for detail and a love for well-organized operations 
• You have a proactive way of working and enjoy improving processes 
• You have solid communication skills and confidence working with multiple departments 
• You speak fluent English and German, any other languages are a plus 

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.