Job Title: Full Stack Software Engineer 
Employment Status: Full-time
Location: Vienna, Austria - Hybrid (preferred) or Remote - EU
Compensation: competitive compensation + performance-based bonus and equity options.
Final compensation is negotiable based on experience and qualifications.
Benefits: free in-office: lunch, drinks, coffee, snacks, Wiener Linien ticket, a yearly company retreat, regular team events

Job Summary

At Ketryx, we’re on a mission to help medical software teams build secure, reliable applications that make a real difference in people’s lives. We give them the tools to automate the tough parts of compliance and quality so they can focus on what matters most: creating life-saving products with confidence.

We're currently hiring across multiple levels for experienced Full Stack Engineers (mid-level to senior) to join our team. In this role, you’ll work on both the frontend and backend of our platform, helping medical device companies get their products to market faster. You’ll take ownership of features from start to finish, designing the architecture, writing the code, and seeing everything through to production. Your work will have a direct impact on the future of healthcare technology.

This is a hybrid role in Vienna, with at least three days per week on-site. We’re open to remote employment for exceptional candidates.

About You 

You’re someone who’s passionate about software and making a real impact. You’re curious, enjoy solving tough problems, and love the idea of working in a fast-moving environment where you can take initiative. You’re comfortable collaborating in English with team members from different areas, and you take pride in owning projects from beginning to end. Above all, you’re excited about using technology to improve patient outcomes.

Ideally you will be currently located in Vienna or Europe.

What You'll Do

• Work closely with engineers, designers, and product teams to design new features
• Own technical decisions and take features all the way from concept to launch
• Review and collaborate on code to maintain high standards across the team
• Dig into logs, metrics, and error reports to troubleshoot issues and improve the system
• Team up with our Client Operations team to resolve any technical challenges that come up

What We’re Looking For

• 5+ years of experience working as a software engineer, with strong experience in both frontend and backend
• Solid skills in TypeScript and React
• Experience building scalable web applications and a good understanding of databases (we use PostgreSQL)
• Comfortable working in English and collaborating across teams
• Experience working in an early stage, product-based start up.

Bonus Points

• Experience with Prisma and Next.js
• Experience with GraphQL (urql or Apollo)
• Familiarity with AWS services like S3, RDS, and Elastic Beanstalk
• Strong habits around testing (Jest, Cucumber, Playwright)
• Experience working in regulated industries like healthcare or finance
• An interest in mentoring and helping others grow

Our Tech Stack

Frontend: TypeScript, React, Next.js, Tailwind, JollyUI
Backend: PostgreSQL, Redis, GraphQL (urql), Prisma
Testing: Jest, Cucumber, Playwright
Infrastructure: AWS (e.g. S3, RDS, Elastic Beanstalk), Sentry
Collaboration: Slack, GitHub, Figma, Jira, Confluence

Compensation

At Ketryx, we offer a competitive and transparent compensation package that reflects your experience and skills:

For candidates in Austria with 3–5 years of experience, the gross annual salary starts at €70,000+.

For candidates in Austria with more than 5 years of experience, the gross annual salary starts at €90,000+.

We offer all-in contracts, with final compensation tailored to your qualifications and experience. In addition to the base salary, our package includes a performance-based bonus and stock options, aligning your success with the company’s growth. For remote candidates, salary may be adjusted slightly based on location.

Keywords: software engineering, software development, databases, full stack, quality, change requirement, V-Model, engineer, SaaS, customer feedback, computer science, comp sci, startup, Series A, Series B, technology, tech, software, senior engineer, lead engineer, staff engineer, principal engineer

Job Title: Lead Product Designer
Employment Status: Exempt
Office Hours: Hybrid
Location: Vienna, Austria OR Boston, MA, USA
Compensation: Vienna based: €110K+ salary based on experience, Boston based: $155K-$168K salary. Compensation also includes performance-based bonus program and equity
*compensation dependent on related experience level

About Ketryx:

Ketryx is the AI-native compliance platform for regulated industries. We help medical device, pharma, and automotive teams ship software faster without compromising on the safety and quality standards their industries — and their patients — depend on.

We're a Series B company with offices in Boston and Vienna, and we're building the system of record for how regulated AI gets developed and shipped.

About the Role:

We're hiring a Lead Product Designer to make our design team a primary source of user truth at Ketryx.

Our users are not casual software consumers. They are systems engineers, quality leads, regulatory specialists, and software developers working on products where mistakes have real consequences. Designing for them means understanding their work at a depth most B2B companies never reach — and translating that understanding into workflows that feel obvious to the people who live in them every day.

You'll build and lead a research-led design function that deeply understands these personas, shapes what we build (not just how it looks), and partners with product on every roadmap decision. You'll inherit a small team in Vienna, a strong product partnership, and a company that takes design seriously as a peer function across R&D.

This is a hands-on leadership role at early-stage pace. You should be excited to run the playbook yourself before scaling it.

Responsibilities:

• Own discovery as a craft. Stand up a JTBD and persona knowledge base that PMs, engineers, and customer success reference weekly as shared vocabulary. Run a sustained cadence of user research — interviews, synthesis, prototype-based hypothesis testing — at a depth that would have required a much larger research org a few years ago.
• Shape the roadmap upstream. Embed designers as partners with product managers from the earliest stages of discovery, not as downstream service providers. Be the person who can change a roadmap decision through research rather than assertion. Install the rituals — design reviews, discovery syncs, artifact ownership — that keep the user voice central when commercial pressure pulls direction elsewhere.
• Design end-to-end workflows for specialized users. Lead design for products used by multiple personas across a single regulated workflow — from upstream tools like Jira, Polarion, and GitHub all the way through to compliance artifacts and audit-ready records. "User-friendly" here doesn't mean consumer polish; it means making genuinely complex work feel coherent.
• Build the team and the operating model. Develop the design team thoughtfully. Raise the craft bar on persona-to-workflow translation. Establish the standards, systems, and tooling that let design scale without depending on a single leader being in every room.
• Operationalize AI in the design process. Use AI-native tooling to compress the discovery-to-insight loop and run more research, more rigorously, than a traditional team of your size could. We're more interested in how you go deeper on discovery than how fast you can prototype.

Required Skills:

• A track record shipping design for specialized B2B users in regulated or technically deep domains — medtech, legal tech, compliance, industrial, developer tools, finance.
• A research-led orientation. You can show — not describe — a JTBD or persona knowledge base you've built, and walk us through a product decision it shaped.
• Hands-on experience leading a design team through the AI-native transition, with a perspective that goes beyond "we prototype faster now."
• Currently a design lead or strong #2 at a Series B/C B2B SaaS company. Early-stage operating experience is essential.
• Willing and able to travel to Vienna every 4–6 weeks, with heavier travel in the first three months.

Logistics:

This role can be Boston, MA or Vienna, AT based, with travel between offices every 4–6 weeks. Expect heavier travel during your first three months as you get to know the team and the work. The role reports to the Head of Product and partners closely with our CTO and product leadership.

If this sounds like the right next step, we'd love to hear from you.

Keywords: design, ui, ux, ui/ux, user interface, user experience, design, lead

Job title: Head of Software Testing
Employment status: Full-time
Location: Vienna, Austria – Hybrid
Compensation: Competitive compensation + performance-based bonus and equity options
Benefits: Wiener Linien ticket, yearly company retreat, regular team events, free in-office lunch, drinks & snacks

About Ketryx

At Ketryx, we’re on a mission to help medical software teams build secure, reliable applications that make a real difference in people’s lives. We give them the tools to automate the tough parts of compliance and quality so they can focus on what matters most: creating life-saving products with confidence.

The Role

As Head of Software Testing, you’ll define and execute our quality strategy, ensuring that every release of our platform meets the highest standards of safety, reliability, performance, and compliance. You’ll lead a talented team of software quality engineers, testing product features and strengthening our automated testing frameworks, and play a vital role in helping medical device companies bring high-quality technology to market faster. As a quality professional, you will have an impact on our own product that you will also use on a daily basis.

About You

You’re a proven leader in software quality who knows how to build high-performing teams and scalable testing systems. You combine a deep passion for reliability with strong communication skills and a collaborative mindset. You’re detail-oriented, enjoy uncovering edge cases, and take pride in building reliable, maintainable automated tests. You thrive in fast-moving environments where you can influence processes, improve standards, and shape product direction. Above all, you’re motivated to apply your expertise to technology that directly improves patient outcomes.

Ideally you're already located in Vienna or able to relocate quickly. Unfortunately, we are unable to support people without an existing work permit for this position in Austria at this time.

What You’ll Do

• Lead and grow the quality engineering team
• Plan and coordinate verification & validation for software releases and other testing activities
• Drive scaling up of automated testing with a team using Playwright, TypeScript, Cucumber
• Work with the team to keep CI/CD pipelines fast and reliable
• Coordinate work between different teams such as Engineering, DevOps, Product, Customer Success, and Sales, representing the quality and test engineering team
• Own verification & validation for software releases
• Apply quality principles at scale
• Perform risk management
• Prepare and field audits (IEC 62304 & co.)
• Champion a quality-first culture across product and engineering
• Define, track, and share goals and metrics for test automation & product quality, to keep leadership and stakeholders informed and to identify areas for improvement

What We’re Looking For

Must-Haves

• Extensive experience (10+ years) in software quality and testing, with at least 5 years in leadership
• Experience in a high-growth company
• Experience in establishing and running processes to improve overall quality
• Hands-on experience with TypeScript or JavaScript
• Practical experience with test automation tools such as Playwright or Cypress
• Strong knowledge of software QA methodologies, tools, and processes
• Familiarity with BDD practices, ideally using Cucumber
• Experience working in an early stage, product-based start up.

Nice-to-Haves

• Experience preparing for and managing audits
• Experience working in a regulated industry such as MedTech, healthcare, finance, automotive, or aerospace
• Experience using test case management tools such as Xray, TestRail, Azure DevOps, or HP ALM
• Experience with performance and security testing
• Knowledge of ISO 13485 / IEC 62304

Compensation & Benefits

• At Ketryx, we offer a competitive compensation package that reflects your experience and skills. The annual gross salary starts at €100,000+ based on an all-in contract. Final compensation is tailored to your qualifications and experience.
• In addition to the base salary, our package includes a performance-based bonus and stock options, aligning your success with the company’s growth.
• Lunch, snacks, and coffee provided in-office
• Annual Wiener Linien public transportation pass
• Yearly company retreat and regular team events

Keywords: quality lead, test automation engineer, QA, Verification & Validation, V-Model, change request, change requirement, regulation, feature descriptions, SaaS, customer feedback, computer science, comp sci, startup, software development, Series A, Series B, technology, software

Customer Service Representative 

Work Location:          Tysons Corner, VA (must live within 50 miles)

Schedule:                  Full Time; hybrid

Relocation:                N/A

Note: This position requires a Public Trust Clearance. 

Iron Mountain Solutions is seeking a highly motivated and organized individual as a Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. An active Public Trust level security clearance or the ability to obtain one is required.

Job Responsibilities:

Education and Experience Requirements:

Iron Mountain Solutions is an Equal Opportunity Employer

The role:

As an Enterprise Account Executive, you’ll own the strategy and execution of sales initiatives targeting the enterprise market . Your expertise working with large complex multi national organisations, asking questions to identify challenges, and build long-lasting partnerships will be critical to your success. Expertise in operational technology is a plus but not a requirement. 

What you’ll do:

• Develop a deep understanding of customer pain points, industry trends, and Armis’ unique value proposition.
• Build and nurture strong relationships with key technical and decision-makers, including C-suite executives.
• Collaborate cross-functionally with technical, marketing, and customer success teams to deliver tailored solutions.
• Maintain an accurate pipeline and forecast within SFDC.
• Lead your pod of BDR, Sales Engineer, Partner Manager and Customer success to drive consistent results - building pipeline of new opportunities, bringing onboard new clients and expanding with existing clients 
• Represent Armis at industry events, conferences, and client meetings to showcase our thought leadership.

What we expect:

• Proven experience in SaaS-Security enterprise sales 
• Track record of success exceeding quotas and managing complex sales cycles.
• Exceptional communication and negotiation skills to influence at all levels.
• Strategic thinker who thrives in a fast-paced, high-growth environment.
• Familiarity with cybersecurity, IoT, or SaaS solutions.

Job Title: QA/RA Lead
Employment Status: Full-time
Office Hours: Mon, Wed, Fri with WFH option on Tue & Thu
Location: Vienna, Austria
Compensation: Starting from 90,000 EUR gross base salary + performance-based bonus and equity options. Compensation may be negotiated based on experience level.

As a Ketryx QA/RA Lead, you will lead quality management system implementations and regulatory compliance strategies for cutting-edge medical device clients as we scale our AI-powered compliance platform. This is a rare opportunity to shape the future of regulatory affairs. You'll have the autonomy and expertise to drive repeatable QMS deployment processes while helping shape the future of regulatory affairs through innovative technology and enabling the success of the world’s most innovative companies. We offer the opportunity to work with high-growth clients, establishing best-in-class quality systems from the ground up using our revolutionary AI platform.

Our ideal candidate will have demonstrated success in quality systems management with 5-8 years of experience in the medical device industry. Someone who is strategic yet hands-on, passionate about regulatory excellence, and eager to leverage cutting-edge AI technology will thrive in this position. In this role, you'll have the opportunity to directly impact our mission to improve 100 million patient lives by 2030 by ensuring the highest quality standards for life-saving medical devices.

This position will be based in our Vienna, Austria office with a hybrid schedule (Monday, Wednesday, Friday in office, Thusday, Thursday WFH option). Unfortunately, we are unable to support non-EU citizens for the position at this time.

About You:

You're a proven QMS expert who's successfully navigated complex medical device regulatory landscapes and is ready to scale your impact through innovative technology. You've built or significantly improved quality systems at medical device companies, consulting firms, or high-growth startups, and you're excited to combine your regulatory expertise with AI-powered tools to create something category-defining. You are an energetic, creative, and progressive quality leader who thrives on driving innovation and continuous improvement in regulated environments.

Responsibilities:

• Lead Quality Management System (QMS) setup and deployment for medical device clients
• Own and manage QMS templates and regulatory compliance frameworks
• Provide expert consulting on ISO 13485, EU MDR/IVDR, UKCA, GxP, and other quality systems standards
• Scale operations to support high-growth clients
• Develop repeatable QMS deployment processes leveraging AI platform capabilities and automatic compliance
• Drive and/or support internal and external audit programs, customer audits and regulatory inspections.
• Orchestrate the continuous validation lifecycle, including drafting, reviewing, and approving documentation to ensure real-time compliance program management.
• Shape the future of regulatory affairs through innovative product development
• Work independently on complex quality assurance projects requiring minimal oversight
• Ensure customer success across the entire customer engagement lifecycle

Required Skills:

• 4-8 years of experience in quality systems management, management representative or senior specialist role
• Familiar with eQMS implementation, validation and implementation.
• Deep expertise in Quality Management System setup, sub-systems, and implementation
• Strong knowledge of ISO 13485 and Global QMS requirements
• Expertise in AI, Digital, SaMD and Cyber Compliance (e.g. SOC 2, ISO 27001)
• Deep understanding of medical device cybersecurity
• Experience as quality management representative in regulated environments
• Proven experience managing audit lifecycles (internal, external, and customer-facing).
• Familiarity with continuous validation methodologies (e.g. CSV, GAMP 5, ISO 13485) and documentation within a digital or automated compliance environment.
• Experience with regulatory and Notified Body submission requirements
• Background in medical device industry quality systems
• Ability to work independently and own complex regulatory projects
• Proven track record in consulting or client-facing roles

Preferred Skills:

• Experience at large medical device companies
• Background with consulting firms specializing in QMS setup
• Startup experience (Series A/B) with QMS implementation
• Specializations in cybersecurity, usability, or computer software validation
• Experience scaling quality operations in high-growth environments
• Knowledge of AI applications in regulatory affairs
• Submission experience
• Experience working in an early stage, product-based start up.

Keywords: ISO 13485, EU MDR/IVDR & UKCA, Quality Management System (QMS), Management representative, Medical device quality, Stryker, Medtronic, Boston Scientific, QMS setup, Regulatory consulting, Quality systems manager, Computer software validation, Cybersecurity, Usability, Startup experience, Series A/B, Vienna/Austria, Consulting firms, Quality assurance, Medical device industry

Your mission

As the Senior Manager of Customer Care at Bitpanda, your mission is to lead a multi-layered organization by managing and mentoring a team of managers to achieve world-class results. You will serve as a strategic architect of our support ecosystem, fostering a culture of high ownership and proactive problem-solving. Working closely with senior leadership, you will translate high-level business objectives into operational excellence, ensuring our support infrastructure not only scales but prospers as we redefine the financial landscape.

What you’ll do

• Experienced Leader of Leaders: You bring 5-7+ years of large-scale leadership experience with a proven track record of managing managers. You understand the nuances of scaling complex support organizations and excel at coaching other leaders to drive performance and talent development. 
• Operational Excellence Architect: You are a "doer" who thinks in systems. You have extensive experience building and maturing support operations, ensuring they are not just maintained, but optimized for maximum efficiency and long-term prosperity. 
• Strategic Support Expert: You possess a deep-rooted understanding of how to thrive in customer support. You bring a high degree of technical and operational sophistication, acting as a proactive force who anticipates needs rather than just reacting to tickets. 
• Mission-Driven Owner: You possess an unwavering sense of accountability and a passion for Bitpanda’s mission. You are eager to take full ownership of your domain and proactively shape the future of the crypto and financial services industry. 

Who you are 

• Experienced Leader of Leaders: You bring 5-7+ years of large-scale leadership experience with a proven track record of managing managers. You understand the nuances of scaling complex support organizations and excel at coaching other leaders to drive performance and talent development. 
• Operational Excellence Architect: You are a "doer" who thinks in systems. You have extensive experience building and maturing support operations, ensuring they are not just maintained, but optimized for maximum efficiency and long-term prosperity. 
• Strategic Support Expert: You possess a deep-rooted understanding of how to thrive in customer support. You bring a high degree of technical and operational sophistication, acting as a proactive force who anticipates needs rather than just reacting to tickets. 
• Mission-Driven Owner: You possess an unwavering sense of accountability and a passion for Bitpanda’s mission. You are eager to take full ownership of your domain and proactively shape the future of the crypto and financial services industry. 
• Collaborative Systems Thinker: You excel at building cross-departmental alliances, aligning your team’s operational goals with the broader company vision to achieve seamless, end-to-end excellence.

Overview

In this position, you will use your teaching skills and GIS knowledge to empower our customers with our innovative GIS software. As an Esri Instructor, you will create a dynamic learning environment through hands-on training, interactive instructions, and engaging activities. You will partner with organizations to expand the use of ArcGIS maps and applications across their organizations and communicate the strategic impact of GIS programs.

The contributions you make in this role will support Esri customers across many industries including but not limited to Defense and Intelligence, Public Safety, and Health and Human Services. The work you do will enable customers to grow their ArcGIS user skills, productivity, and confidence in addition to ensuring sustainable GIS workflows and operations.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.  

Responsibilities

• Grow user skills. Develop and deliver training programs through various formats and methods including in-person, virtual and hybrid offerings, to enhance users' proficiency in ArcGIS software both domestically and internationally. Identify and address skill gaps through targeted training sessions and workshops. Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges. Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant and up to date.
• Ensure sustainable GIS workflows. Collaborate with customers to understand their business processes and requirements. Provide guidance and training on best practices for designing and implementing sustainable GIS workflows. Deliver workshops and training sessions to educate customers on sustainable GIS workflows. Support customers in overcoming challenges and addressing any skill gaps related to workflow sustainability.
• Expand the use of ArcGIS. Actively promote the adoption of ArcGIS across customer groups. Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation. Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS. Collaborate with stakeholders to understand their needs and customize ArcGIS solutions to meet their needs.
• Communicate the impact of GIS. Develop compelling narratives and visualizations to effectively communicate the impact of GIS. Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories. Present the value of GIS to customers. Stay informed about industry trends and research to provide insights on the broader impact of GIS in various domains.  

Requirements

• 5+ years of professional experience leveraging Esri's software capabilities with an emphasis on ArcGIS Desktop and/or ArcGIS Pro, with 2 years of professional experience in classroom facilitation and instructional delivery
• Ability to handle multiple responsibilities while prioritizing student needs
• Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials
• Proven ability to collaborate with multiple cross-functional teams
• Excellent verbal and written communications skills
• 20% travel time within the year to support an average of 10-15 onsite customer training sessions per year
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
• Bachelor's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field 

Recommended Qualifications

• Master's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field
• Familiarity with web-based meeting tools
• Completion of an Esri technical certification and facilitation certification
• Demonstrated technical writing ability
• Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements

#LI-KH4

#LI-Onsite

Overview

In this position, you will use your teaching skills and GIS knowledge to empower our customers with our innovative GIS software. As an Esri Instructor, you will create a dynamic learning environment through hands-on training, interactive instructions, and engaging activities. You will partner with organizations to expand the use of ArcGIS maps and applications across their organizations and communicate the strategic impact of GIS programs.

The contributions you make in this role will support Esri customers across many industries including but not limited to Defense and Intelligence, Public Safety, and Health and Human Services. The work you do will enable customers to grow their ArcGIS user skills, productivity, and confidence in addition to ensuring sustainable GIS workflows and operations.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Grow user skills. Develop and deliver training programs through various formats and methods including in-person, virtual and hybrid offerings, to enhance users' proficiency in ArcGIS software both domestically and internationally. Identify and address skill gaps through targeted training sessions and workshops. Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges. Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant and up to date.
• Ensure sustainable GIS workflows. Collaborate with customers to understand their business processes and requirements. Provide guidance and training on best practices for designing and implementing sustainable GIS workflows. Deliver workshops and training sessions to educate customers on sustainable GIS workflows. Support customers in overcoming challenges and addressing any skill gaps related to workflow sustainability.
• Expand the use of ArcGIS. Actively promote the adoption of ArcGIS across customer groups. Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation. Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS. Collaborate with stakeholders to understand their needs and customize ArcGIS solutions to meet their needs.
• Communicate the impact of GIS. Develop compelling narratives and visualizations to effectively communicate the impact of GIS. Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories. Present the value of GIS to customers. Stay informed about industry trends and research to provide insights on the broader impact of GIS in various domains.  

Requirements

• 8+ years of professional experience leveraging Esri`s software capabilities
  • 5 of those years should be in ArcGIS Enterprise or Enterprise Geodatabases
  • 2+ years of professional experience in classroom facilitation and instructional delivery
• Ability to handle multiple responsibilities while prioritizing student needs
• Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials
• Proven ability to collaborate with multiple cross-functional teams
• Excellent verbal and written communications skills
• 20% travel time within the year to support an average of 10-15 onsite customer training sessions per year
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
• Bachelor's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field 

Recommended Qualifications

• Familiarity with web-based meeting tools
• Completion of an Esri technical certification and facilitation certification
• Demonstrated technical writing ability
• Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements
• Master's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field

#LI-KH4

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you present solutions in ways that get others excited about the power of GIS technology. Join a technical team focused on supporting Esri’s most strategic partners and advise partners on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our partners and their success. It is a place for you to do your best work and amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of integrating ArcGIS with other systems. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic partners. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our partners by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest partners’ business needs.
• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience with Esri developer technology
• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Understanding of sales and business development processes, with an emphasis on partnering
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Programming and scripting experience with languages such as Python and JavaScript
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery
• Master’s degree in GIS, computer science, or a related field
• Demonstrated ability to evaluate and prototype the integration of Generative AI technologies (ex. LLMs)

Questions about our interview process? We have answers.

#LI-AC1

Overview

We invite you to bring your experience and passion for public safety & law enforcement, coupled with an understanding of applying geospatial technology to become an integral part of Esri’s national government account team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps our new and existing national government customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to public safety & law enforcement. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
• Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
• Collaborate with others. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• Experience creating partnerships, and establishing yourself as a trusted advisor with customers
• Understanding of account management, account planning and opportunity strategy creation
• Demonstrated knowledge of the federal government industry and new technology trends and the ability to translate this into solutions for customers
• Able to negotiate, present, and support visual storytelling across all levels of an organization
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Understanding of GIS, Esri technology, and various industries as they relate to one another
• Experience managing the sales cycle,
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Master’s degree in GIS, business administration, or a related field

Questions about our interview process?  We have answers.

#LI-KH3

Overview

We invite you to bring your experience and passion for state and local government coupled with an understanding of applying geospatial technology to become an integral part of Esri’s state and local government account team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps new and existing state and local government customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the state and local government. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
• Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
• Collaborate with your team. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 2+ years of enterprise sales and/or relevant consulting or program management experience
• Experience creating partnerships, and establishing yourself as a trusted advisor with customers
• Understanding of account management, account planning and opportunity strategy creation
• Demonstrated knowledge of state and local government and new technology trends and the ability to translate this into solutions for customers
• Able to negotiate, present, and support visual storytelling across all levels of an organization
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Understanding of GIS, Esri technology, and state and local government as they relate to one another
• Experience managing the sales life cycle
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Master’s degree in GIS, business administration, or a related field

Questions about our interview process? We have answers.

#LI-KR2

Business Intern - Project Management 
(6 Month Internship)

Bitmovin is a global Series-C SaaS scale-up that provides award-winning video streaming technology to world-renowned brands including Disney, Warner Brothers Discovery, BBC, Red Bull Media House, Hulu, and The New York Times, to name just a few. 

At Bitmovin, we know that to be the best, we have to have the best people. So we are an inclusive flexible employer of some of the most impressive and diverse talent across the globe, with a culture that enables you to see success by being your best self.

"We’re looking for curious, fast learners who are excited to use cutting-edge technology and engage with customers to drive success. If you’re a problem solver who loves tech and connecting with people, join us and make an impact at Bitmovin."  ~ Ian Baglow, CRO/President

As a Project Management Intern, you will support the coordination and execution of cross-functional projects across Europe and APAC, working closely with CX team leads, Customer Success, Solutions Engineering, and Revenue Operations.

You will take ownership of day-to-day project coordination, stakeholder alignment, and operational follow-ups, enabling senior Project Managers and Team Leads to focus on technical delivery, escalations, and strategic stakeholder engagement.

This role is perfect for a business student with a strong interest in project management and operations, offering hands-on experience in a fast-paced, international environment.

As a Project Management Intern, you will cover:

• Project Coordination & Execution: Support the delivery of small-scale projects by maintaining timelines, tracking milestones, and ensuring alignment across stakeholders. Assist in coordinating “Base” integrations (e.g., VOD or Player) and help keep projects on track.
• Meeting Coordination & Follow-ups: Organize meetings across multiple time zones (Europe & APAC), prepare agendas, and ensure the right stakeholders are involved. Capture key decisions, translate them into clear action items with owners and deadlines, and follow up on progress.
• Cross-Functional Collaboration: Work closely with CX, engineering, sales, and revenue operations teams to ensure smooth execution of projects. Act as a central coordination point to streamline communication and resolve day-to-day operational challenges.
• Project Tracking & Reporting: Maintain project trackers, charters, and milestone logs to ensure transparency and visibility across teams. Identify risks, flag blockers, and support regular status updates.
• Client Onboarding & Documentation: Support onboarding processes by managing questionnaires, collecting client inputs, updating documentation, and ensuring readiness for project kickoff.
• Operational Support & Process Improvement: Assist with professional services administration, including tracking hours, supporting SOW updates, and improving internal processes to enhance efficiency and delivery quality.

It would be great if you have:

• Educational Background & Interest: Currently pursuing or recently completed a degree in Business, Management, or a related field, with a strong interest in project management, operations, and working in an international environment.
• Highly Organized & Detail-Oriented: Strong organizational skills with the ability to manage multiple tasks, track details, and maintain structured documentation across projects.
• Strong Communicator & Coordinator: Confident in working across teams and time zones, with the ability to keep stakeholders aligned and ensure clear, timely follow-ups.
• Proactive & Solution-Oriented: Able to identify gaps, follow up on open items, and proactively drive tasks forward in a dynamic environment.
• Technical & Tools Interest (Desirable): Exposure to project management tools, data tracking, or AI tools in business processes is a plus.

Why do this at Bitmovin

There is a lot on offer here:

• View the benefits on our Careers Page
• Get to know our outstanding culture showcased on LinkedIn
• Check the employee reviews on Glassdoor

Want to sign up?

Upload your CV, school certificate (Zeugnis), and a motivation video with your expectations for an internship at Bitmovin. 

As part of the application process, we would love to get to know you better through a short video. In this video, we would like to know:

1. "What are your personal goals for this internship, and what skills or experiences do you hope to gain?"
2. "Please tell us about the time you most successfully hacked some (non-computer) system to your advantage."
3. "If you could work on any project related to video or AI, what would it be, and why?"

Guidelines for the video:

• Keep it concise (2-3 minutes).
• Be authentic and showcase your personality.
• Feel free to demonstrate your passion and creativity—this is your chance to stand out!
• Using the box below enter a link to a dropbox or google drive folder where you have stored your video (remember to allow view access for everyone)

We look forward to hearing from you!

STARTING TIME: ASAP

Empower your future and join us now! Options to extend or go permanent if things go well. 

Bitmovin does not accept unsolicited referrals or resumes from any source other than directly from candidates. The submission of referrals or resumes by anyone other than a candidate directly to Bitmovin will be deemed gratuitous, and the company will not be obligated or bound in any way to pay any fee if the candidate is hired.

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert in Federal Law Enforcement. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers’ business needs.
• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience supporting the Federal Law Enforcement community
• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Understanding of sales and business development processes
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Programming and scripting experience with languages such as Python and JavaScript,
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, data science, criminology or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery
• Master’s degree in geography, computer science, data science, criminology or a related field

Questions about our interview process? We have answers.

#LI-KH3

#LI-ONSITE

Your Mission
At Bitpanda, we know that amazing customer service builds trust and lasting connections. As a Customer Support Associate, you’ll be the go-to person our users turn to — answering questions, solving problems, and making sure they always feel supported.

This role is the perfect way to kickstart your career in fintech if you’re fresh out of uni or just starting your journey. You’ll get hands-on experience in a fast-moving, international environment, learn directly from an experienced team, and grow your skills from day one.

Every conversation you have will help shape how people experience Bitpanda — and help you grow into the next stage of your career. 🚀

What You Will Do

• Be the first point of contact for our users via live chat and tickets — always keeping your communication clear, friendly, and fast.
• Help customers solve everyday issues and make their Bitpanda journey smooth, positive, and stress-free.
• Share feedback and ideas with the team to improve the way we support our users and make the customer journey even better.
• Work towards team goals like fast response times and high customer satisfaction while staying up to date with Bitpanda’s products and features.
• Be flexible with a shift-based schedule (including evenings and weekends) — planned in advance so you can balance work and life.

Who You Are

• You’re an empathetic and friendly communicator who enjoys helping people and can stay calm, reliable, and positive even when things get busy.
• You speak fluent English and German and other EU language is an advantage 
• You’re curious about fintech, investing, or crypto and excited to learn more (bonus points if you already know your way around crypto wallets, DEXs, or trading).
• You’re detail-oriented, dependable, and comfortable juggling multiple chats at once while still delivering clear, high-quality answers.
• You thrive in a fast-paced, international environment and love working as part of a team.
  
  

Why Join Us?

• Be part of an ambitious, fast-growing fintech company, working alongside passionate people who love what they do.
• Play a key role in shaping the customer experience at Bitpanda and directly influence user satisfaction and loyalty.
• Get real exposure to the world of investing, crypto, and financial services, no prior expertise required, just curiosity.
• Enjoy plenty of career growth opportunities, training, and the chance to move across teams as you grow.
• Thrive in a supportive, international team culture where your ideas and feedback matter.

InterSystems technology is the engine behind the world's most important applications. Our software is used to manage over 1 billion patient records worldwide. In financial services, nearly $2 trillion in assets are governed by InterSystems-based risk and compliance applications. With great products, and brilliant people, what we do, matters.

Sales Executives in the Federal business are responsible for managing all aspects of prospective and existing accounts, generating sales revenue, and ensuring a productive and profitable business relationship with customers and with Systems Integrators.

The ideal candidate will have experience selling technology into governmental accounts or partnering with Systems Integrators that sell into such accounts.  A background in operational systems, data platforms or enterprise software is important – particularly related to the regulatory and policy frameworks used to support the federal government ecosystem.  An understanding of the Federal procurement process is important, including contracting vehicles, prime contractors versus subcontractors, services versus products, flow down considerations, and ongoing contract management.

Responsibilities:

• Introducing InterSystems products and services to The US Department of Defense
• Planning sales strategy and driving new business opportunities with target operating divisions within the Department
• Main focus will be on non-health programs, use cases and opportunities. Sub-focus healthcare related prospects
• Achieving sales objectives and quotas
• Influencing the design of upcoming RFxs through collaboration with key stakeholders
• Building relationships with Systems Integrators in order to drive the inclusion of InterSystems technology in proposals
• Collaborating with Sales Engineers and other functional units at InterSystems to assemble sales proposals including RFx responses
• Acting as the principal liaison between InterSystems, prime contractors, and customer accounts; developing and enhancing business relationships by providing high levels of service and by encouraging contact with accounts at various organizational levels; developing and continuously updating account profiles
• Ensuring that problems raised by existing customers and integrators are handled by the organization
• Providing feedback from customers regarding product performance; providing input to product development and support services for product fixes and enhancement
• Representing InterSystems at sales conferences to promote the Company’s products and services
• Generating new business revenues as well as helping to protect and grow existing customer base

Qualifications:

• Governmental agency domain knowledge, especially around key topics and trends impacting Defense. This includes Departmental priorities, key programs within operating divisions, and assessing the impact of statute and regulation in supporting new efforts.
• 8+ years track record of technology sales success at the US Department of Defense. This includes non-cleared and cleared opportunities in CONUS and non-CONUS theatres
• Demonstrated experience selling software solutions, including data platforms and analytics to the Department of Defense
• Achieving net new software sales quotas for the past several years (consistent record of achieving targets)
• Growing a sales territory within the Department of Defense, focused on non-healthcare components
• Demonstrated experience selling software solutions, including data platforms and analytics
• Understanding of the government contracting process and established relationships with key external business partners
• Excellent communication, presentation, and interpersonal skills

Education and Training:

• Bachelor’s Degree or relevant experience
• Security Clearance and the Top-Secret level or above a plus

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Your mission 

As our Senior Partnerships Specialist for Europe, you will create advanced, long-term business relationships and future partnerships with relevant B2B prospects in particular relation to our Bitpanda Enterprise services. You will also be commercially responsible for in region sales & partnerships and ensure that our sales activity is fit to scale in Europe. You will support our ambitious growth plans and market expansions while representing Bitpanda at regional financial & innovation events.

What You'll Do

• Identify and research potential partners across the European banking, tech and business ecosystems, building a robust pipeline of leads aligned with our regional growth strategy.
• Support senior managers in the end-to-end partnership lifecycle, from initial outreach and pitch preparation to contract negotiation and partner onboarding.
• Coordinate the execution of co-branded marketing initiatives and events, ensuring all campaign deliverables are localized for European cultural and linguistic nuances.
• Serve as the daily point of contact for prospect accounts, managing material tasks and ensuring clear communication to maintain strong professional relationships.
• Monitor and report on key performance indicators (KPIs) for European partnerships, using CRM tools to track lead generation and provide data-driven insights.

Who You Are

• A motivated professional with 3-5 years of experience in business development, account management, or marketing within the European market, preferably having worked or working in the digital asset space.
• A strong communicator with native or near-native fluency in English and proficiency in at least one other major European language (e.g., German or French).
• A detail-oriented project coordinator who can manage multiple tasks simultaneously while ensuring compliance with regional regulations 
• A culturally aware team player who understands European business etiquette and is comfortable working across different time zones and international teams.
• A proactive learner with a Bachelor’s degree in Business or a related field, and proficiency in digital tools such as CRM software and Google Workspace.

Your mission 

As our Senior Partnerships Specialist for Europe, you will create advanced, long-term business relationships and future partnerships with relevant B2B prospects in particular relation to our Bitpanda Enterprise services. You will also be commercially responsible for in region sales & partnerships and ensure that our sales activity is fit to scale in Europe. You will support our ambitious growth plans and market expansions while representing Bitpanda at regional financial & innovation events.

What You'll Do

• Identify and research potential partners across the European banking, tech and business ecosystems, building a robust pipeline of leads aligned with our regional growth strategy.
• Support senior managers in the end-to-end partnership lifecycle, from initial outreach and pitch preparation to contract negotiation and partner onboarding.
• Coordinate the execution of co-branded marketing initiatives and events, ensuring all campaign deliverables are localized for European cultural and linguistic nuances.
• Serve as the daily point of contact for prospect accounts, managing material tasks and ensuring clear communication to maintain strong professional relationships.
• Monitor and report on key performance indicators (KPIs) for European partnerships, using CRM tools to track lead generation and provide data-driven insights.

Who You Are

• A motivated professional with 3-5 years of experience in business development, account management, or marketing within the European market, preferably having worked or working in the digital asset space.
• A strong communicator with native or near-native fluency in English and proficiency in at least one other major European language (e.g., German or French).
• A detail-oriented project coordinator who can manage multiple tasks simultaneously while ensuring compliance with regional regulations 
• A culturally aware team player who understands European business etiquette and is comfortable working across different time zones and international teams.
• A proactive learner with a Bachelor’s degree in Business or a related field, and proficiency in digital tools such as CRM software and Google Workspace.

General Summary:

The Regional Sales Manager (RSM) – Nordics is responsible for driving growth, retention, and expansion across an established base of Nordic Managed Service Provider (MSP) partners. This role operates within a distributor‑aligned partner model, working closely with existing Nordic partners that are contractually and operationally aligned to regional distributors.

The RSM acts as the primary commercial owner for these partners and works collaboratively with distributors, internal sales, marketing, and product teams. Knowledge and hands‑on experience within the Nordic MSP channel is highly recommended, as success in this role depends on understanding local market dynamics, partner business models, and indirect sales execution.

Essential Duties & Responsibilities:

• Manage a defined portfolio of existing Nordic MSP partners as the primary commercial point of contact.
• Operate effectively within a sell‑to and sell‑through partner sales model, in close alignment with Nordic distributors.
• Build and maintain long‑term partner relationships to drive retention, expansion, and partner health.
• Act as an escalation point for commercial matters and coordinate internal resources to support partner success.
•  Achieve personal annual sales targets based on total contract value.
• Drive growth through upsell and cross‑sell motions within the existing partner base.
• Manage the full sales cycle from opportunity qualification to close, in line with ConnectWise pricing, margin, and commercial standards.
• Negotiate contract terms, discounts, and implementation scope where required.
• Average sales cycle expectation: 25–30 days.
• Qualify and develop opportunities within existing accounts to maintain a healthy, repeatable pipeline.
• Provide accurate monthly, quarterly, and annual forecasts.
• Track and report on key metrics including renewals, churn, expansion, and partner performance.
• Maintain high standards of CRM hygiene and forecasting accuracy.
• Develop and execute territory and account plans aligned to partner goals and regional strategy.
• Segment partners based on ICP fit, maturity, and growth potential.
• Work closely with Sales, Marketing, Product, and Partner teams to align on partner strategy and execution.
• Follow the ConnectWise value‑ and solution‑based sales methodology.
• Comfortable with regular outbound activity, including 40–50 partner interactions per day.

Knowledge, Skills & Abilities:

• Strong understanding of the Nordic MSP and IT channel ecosystem, including distributor‑led partner models.
• Knowledge of MSP, TSP, and security‑focused technology markets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem‑solving capabilities.
• Organised, detail‑oriented, and effective in prioritising multiple partners.
• Ability to work independently with limited supervision.
• Proficiency in Salesforce, Outreach, and modern sales tooling.

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience 
• 3 years of experience in account management, client success, or sales.
• Proven track record of meeting or exceeding client satisfaction and retention targets.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and reporting software. 

Working Conditions:

• Onsite/Hybrid depending on location 
• 0-10% travel may be required

Your Mission

As a Senior Product Designer for Website, you will be fundamental in shaping the future of financial independence for millions of customers. At Bitpanda, we’re removing the barriers to access new opportunities for wealth generation, and you’ll shape how millions of potential customers experience Bitpanda before they interact with our products and services. Our websites are the front door to the brand - playing a critical role in user acquisition, activation, and conversion.

You will own the experience design of multiple customer-facing websites and initiatives, from B2C product landing pages supporting bitpanda.com, marketing and campaign websites, to B2B sub-pages extending our services and beyond. Your mission is to craft intuitive, impactful, and delightful solutions ensuring consistency, clarity, and delivering measurable business outcomes in close collaboration with Product, Engineering, and Marketing stakeholders.

What You’ll Do

• Create and deliver engaging, user-centric full-responsive websites that effectively communicate value propositions, guide users through complex financial concepts, and drive them to convert.
• Own website-related projects and initiatives from start to finish, including running design sprints and collaboration sessions to understand and explore customer problems, sketching, wireframing, low and high fidelity prototyping, user testing, and leading stakeholder reviews.
• Collaborate with product marketing managers, product managers, engineers, and other stakeholders to turn user insights and business needs into hypotheses and products that drive balanced business value through a process of rapid exploration, definition, and validation.
• Mentor your peers and act as a proactive voice for user experience, helping our team to work together efficiently and ensure a high level of maturity.
• Help other disciplines understand the business value of design by shipping experiences that are measurable towards Bitpanda's vision and strategy

Who You Are

• You bring a versatile set of product design skills (product, interaction and visual design) and thrive in fast-paced, dynamic environments where you can handle multiple projects with minimal direction.
• You have 5+ years of experience designing customer-facing websites and landing pages in cross-functional teams – ideally in fintech, crypto, or other complex domains – utilizing tools like Figma, Miro, and JIRA, and modern design systems and processes.
• You’re passionate about crypto and financial products, with a strong interest in how design, content, and layout influence user behavior. You have extensive experience leveraging analytics and user insights to optimize funnels and landing pages to improve performance.
• You are comfortable leading design and can collaborate seamlessly with multiple set of stakeholders and peers to define project goals, timelines, constraints, and priorities.

• You’re fluent in English (German is a plus) and excel at cross-team collaboration.

Your mission

As a Senior Associate within the Customer Retention team at Bitpanda, your mission is to maximize customer lifetime value by minimizing churn and building sustained, long-term loyalty. 

You will be the bridge between complex financial or regulatory requirements and our users, turning potentially friction-heavy moments into opportunities for trust-building. By combining an exceptionally customer-centric approach with the expertise of a seasoned support specialist, you will prevent customer drop-off, resolve delicate escalations, and champion the voice of the user to improve the overall Bitpanda journey.

What you’ll do

• Prevent Customer Drop-off: Proactively outreach to users regarding delicate compliance and regulatory cases, ensuring they feel supported rather than sidelined during complex processes. 
• Actively gather user feedback to identify sentiment trends, working to improve customer loyalty and drive positive Net Promoter Scores initiatives. 
• Provide fast remediation for high-priority tickets and escalations, acting with a sense of urgency to close cases and restore user confidence. Surface Insights: Report on delicate cases and relevant findings to your manager and the wider team, ensuring that recurring pain points are identified. 
• Work closely with internal stakeholders to refine user communication and streamline the customer journey based on your frontline findings. 
• Manage your daily priorities and case-load with a high degree of independence, ensuring high-impact moments are handled efficiently..

Who you are 

• Experienced Support Specialist: Proven background in high-touch customer support, ideally in phone support or a similar environment where de-escalation is key. 
• Expert Communicator: Ability to translate complex financial and regulatory jargon into clear, empathetic, and actionable guidance for customers. 
• Customer-Centric & Patient: A naturally social mindset with the patience to handle difficult conversations and a passion for building lasting loyalty. 
• Problem Solver: You are solution-oriented and capable of prioritizing tasks effectively to close complex cases in a fast-paced environment. 
• Bilingual: Fluent in German (native or near-native level) and comfortable engaging in English with professionalism and personality. 

Overview

As a Geospatial and Industry subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

 At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of AEC and environmental consulting firms. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers’ business needs.
• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience in AEC, environmental consulting, or related industries
• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Understanding of sales and business development processes
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Programming and scripting experience with languages such as Python and JavaScript
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery
• Master’s degree in geography, computer science, or a related field
• Experience with Microsoft Azure or AWS cloud platforms, or equivalent
• Experience with Autodesk software
• Strong understanding of 3D geospatial problems
• Working knowledge of the AEC and commercial industries at the business and strategy level

Questions about our interview process? We have answers.

#LI-JP2

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of the AEC industry well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience working with or in the AEC industry
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Programming and scripting experience with languages such as Python and JavaScript
• Master’s degree in geography, computer science, or a related field
• Experience with Microsoft Azure or AWS cloud platforms, or equivalent
• Experience with Autodesk software
• Strong understanding of 3D geospatial problems
• Working knowledge of the AEC and commercial industries at the business and strategy level

Questions about our interview process? We have answers.

#LI-JP2

#LI-ONSITE

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Geo Experience team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of various industries as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Programming and scripting experience with languages such as Python and JavaScript
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, GIS, computer science, engineering, mathematics, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Familiarity with modern JavaScript frameworks (such as React), version control, and CI/CD workflows is a plus
• Familiarity with WebGL
• Excellent creative thinking and communication skills
• Design and cartography experience
• Master’s degree in geography, GIS, computer science, engineering, mathematics or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

We invite you to bring your experience and passion for the Architecture, Engineering, and Construction (AEC) industry coupled with an understanding of applying geospatial technology to become an integral part of Esri’s AEC team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps our new and existing AEC customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the AEC industry. Consistently conduct research and pursue professional development to ensure competitive knowledge. Use your innovative whiteboarding and presentation skills to support visual storytelling.
• Deliver results. Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.
• Collaborate with others. Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. Actively share knowledge and support/mentor team members. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
• Possess financial and business acumen to build compelling account growth strategies
• Advanced knowledge of the AEC consultancy space, new technology trends, and the ability to translate this into complex solutions for customers
• Understanding of GIS, Esri technology, and AEC design and consulting as they relate to one another
• Expert visual storyteller and negotiator across all levels of an organization
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, business administration, or a related AEC field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Master’s degree in GIS, business administration, or a related AEC field

Questions about our interview process?  We have answers.

#LI-JP2

Overview

We are looking for a talented GIS expert with a passion for Defense and Intelligence workflows.  As a subject matter expert, you’re a natural at crafting the right solution for the problem at hand. Not only do you create innovative solutions, you inspire industry professionals to leverage the power of GIS technology. Join a large technical team where you can grow skills rapidly, collaborate with other experts, and stay ahead of tech trends.  Serve as a trusted geospatial advisor and visionary for customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

 At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers’ business needs.
• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of the defense and intelligence community. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience in the defense and intelligence community
• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Understanding of business development processes
• Ability to troubleshoot client issues related to Esri software
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Experience integrating business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Programming and scripting experience with languages such as Python and/or JavaScript,
• Remarkable presentation, interpersonal, and listening skills
• Experience with geodatabases and underlying DBMS technology
• Ability to travel domestically or internationally 25-50%
• Bachelor’s in geography or GIS, computer science, or a related field
• Applicants must be a US Citizen, undergo a background investigation, and obtain/maintain security clearance eligibility requirements for a Secret, Top Secret (TS), TS/SCI, or TS/SCI with polygraph

Recommended Qualifications

• Knowledge of mobile, IoT, advanced analytics and data science (AI/ML), and imagery
• Master’s in geography or GIS, computer science, or a related field
• Experience with deploying, troubleshooting, and architecting ArcGIS Enterprise

Questions about our interview process?  We have answers.

#LI-KH3 

Overview

As the AEC Industry Solutions Specialist, you will bring first-hand experience from the construction, engineering, and project delivery sectors to help shape and share Esri’s vision for how GIS transforms the way the built world is designed, constructed, and operated. This role emphasizes the construction lifecycle from planning and design through preconstruction, field execution, and operations and focuses on how location intelligence, digital twins, and integrated data environments enable safer, more efficient, and more predictable projects.

You’ll collaborate with Esri’s AEC Industry Manager and cross-functional teams (marketing, sales, product, professional services, and partners) to build awareness, foster engagement, and drive adoption of Esri technology across the global construction ecosystem. This includes creating compelling thought leadership, supporting industry events, and engaging directly with contractors, engineers, architects, and owners to showcase how GIS connects the jobsite to the office and the project to the planet.

Responsibilities

• Partner with the AEC Industry Manager and cross-functional teams to drive Esri’s construction-focused industry strategy, connecting field workflows with design, asset management, and operations
• Develop and publish construction-centered content including webinars, case studies, white papers, and social media that demonstrates the impact of GIS in areas such as project coordination, scheduling, site logistics, field data capture, safety, and sustainability
• Collaborate with contractors, engineers, and technology partners to capture and communicate customer success stories that highlight measurable outcomes like reduced rework, better cost control, or improved situational awareness
• Support Esri’s presence at construction and infrastructure events (such as AU, CONEXPO, AGC IT Forum, IMGIS, and ESRI UC), organizing sessions, presentations, and networking opportunities that elevate GIS in AEC
• Build and nurture the AEC community through online platforms, partner collaboration, and user groups focused on construction innovation
• Provide insights on construction market trends, competitive technologies, and emerging digital delivery standards (such as ISO 19650, ASCE 38/75, openBIM, digital twins)
• Contribute to go-to-market and marketing campaigns that align with Esri’s AEC growth goals and showcase tangible ROI for construction professionals
• Serve as an internal advocate for the construction industry, helping Esri teams better understand jobsite realities, project delivery challenges, and data integration needs

Requirements

• 5+ years of experience in the construction or AEC industry, ideally with roles in project management, digital delivery, VDC/BIM, field operations, or technology implementation
• Proven understanding of construction project workflows, including preconstruction, design coordination, logistics planning, progress tracking, and asset turnover
• Working knowledge of how GIS integrates with CAD, BIM, and field applications to support digital construction and infrastructure delivery
• Strong communication and presentation skills with the ability to translate technical concepts into clear business value for construction audiences
• Highly organized, self-motivated, and capable of managing multiple projects in fast-paced environments
• Demonstrated creativity, problem-solving ability, and passion for innovation in construction technology
• Bachelor’s degree in construction management, civil engineering, GIS, or a related discipline

Recommended Qualifications

• Experience using or supporting ArcGIS solutions within construction, engineering, or asset management environments
• Familiarity with BIM and construction management platforms such as Autodesk Construction Cloud, Trimble, Bentley, or Procore
• Understanding of digital twin concepts, geospatial analytics, and reality capture (such as drones, LiDAR, 3D scanning)
• Comfortable presenting to technical and executive audiences at industry events and webinars
• Proficiency with Microsoft Office and modern marketing or collaboration tools (such as Teams, SharePoint, HubSpot)
• Master’s degree in construction management, civil engineering, GIS, or a related discipline

#LI-MJ1

Overview

Leverage your Electric/Gas Energy Utility industry experience to inform, educate, and inspire Esri users and prospects in the Energy Utility Industry. Identify, craft, and execute marketing campaigns that support targeted goals and objectives. As an industry specialist, you will research and report on financial, technological, and other factors that affect the Energy Utility market and collaborate with key internal stakeholders to help define, execute, and measure the Energy Utility marketing plan.

Responsibilities

• Assist Industry Managers in engaging with marketing, sales, products, professional services, international distributors, education, and partner teams to deliver campaign tactics successfully
• Support a regular cadence of content (such as webinars, customer success stories, eBooks, social media, blogs, and more) that drives awareness, demand, and community
• Draw upon industry knowledge, research, writing, and collaboration skills
• Prepare for, manage logistics and personally engage in events such as conferences, tradeshows, seminars, webinars, and user group meetings
• Contribute to the growth of the Energy Utility community on social media and the Esri Community
• Work collaboratively with marketing staff to create, manage, and execute campaign tactics, including effective internal communications, to meet team goals
• Track campaign progress and proactively work with internal and external customers to move activities forward
• Prepare content using industry knowledge, research, and relationships, including presentations, StoryMaps, eBooks, blogs/articles, technical papers, web, social media, press, and advertising
• Research, evaluate, and assist efforts on strategic industry positioning and gain validation by internal and external experts
• Develop deep GIS domain expertise and be responsible for providing industry expertise to support internal requests, partner engagements, and customer meetings

Requirements

• 5+ years of experience working in the Energy Utility industry
• Knowledge of GIS and its application within the Energy Utility domain
• Excellent communication skills to include written, verbal, and presentation
• Highly organized, strongly self-motivated, and have the ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem-resolution, and creative thinking skills
• Team player with strong interpersonal skills
• Ability and willingness to travel
• Bachelor's degree in engineering, GIS, geography, or related field

Recommended Qualifications

• Familiarity with web-based business systems
• Master's degree in engineering, GIS, geography, or related field

#LI-MJ1

#LI-Onsite

Overview

Leverage your transportation industry experience to inform, educate, and inspire Esri users and prospects in the Rail Industry. Identify, craft, and execute marketing campaigns that support targeted goals and objectives. As an industry specialist, you will research and report on financial, technological, and other factors that affect the Rail market and collaborate with key internal stakeholders to help define, execute, and measure the Rail Industry marketing plan.

Responsibilities

• Assist Industry Managers in engaging with marketing, sales, products, professional services, international distributors, education, and partner teams to deliver campaign tactics successfully
• Support a regular cadence of content (such as webinars, customer success stories, eBooks, social media, blogs, and more) that drives awareness, demand, and community
• Draw upon industry knowledge, research, writing, and collaboration skills
• Prepare for, manage logistics and personally engage in rail industry-related conferences, tradeshows, seminars, webinars, and user group meetings
• Contribute to the growth of the Rail Industry community on social media and the Esri Community
• Work collaboratively with marketing staff to create, manage, and execute campaign tactics, including effective internal communications, to meet team goals
• Track campaign progress and proactively work with internal and external customers to move activities forward
• Prepare content using rail industry knowledge, research, and relationships, including presentations, StoryMaps, eBooks, blogs/articles, technical papers, web, social media, press, and advertising
• Research, evaluate, and assist efforts on strategic industry positioning and gain validation by internal and external experts
• Develop deep GIS domain expertise and be responsible for providing industry expertise to support internal requests, partner engagements, and customer meetings

Requirements

• 5+ years of experience in a transportation discipline focused on the Rail market
• Knowledge of GIS and its application within the Rail Industry
• Excellent communication skills to include written, verbal, and presentation
• Highly organized, self-motivated, and have a strong ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem-resolution, and creative thinking skills
• Team player with strong interpersonal skills
• Ability and willingness to travel
• Bachelor's degree in planning, GIS, geography, or public/business administration

Recommended Qualifications

#LI-MJ1

#LI-Onsite

Overview

Leverage your telecommunications industry experience and subject matter expertise to identify, craft, and deliver industry campaigns that support targeted goals and objectives. As an industry specialist, you will research and report on financial, technological, and other factors that affect the telecommunications market and collaborate with key internal stakeholders to help define, execute, and measure the telecommunications marketing plan.

Responsibilities

• Create, manage, and execute campaign tactics and related internal communications to meet integrated campaign success goals, including
• Conferences, trade shows, seminars, webinars, and workshops
• Collateral including blogs, white papers, brochures, and articles
• Web and social media
• Press media and advertising
• Align and collaborate with multiple Esri teams including marketing, sales, product development, international distributors, training, and partner teams to successfully deliver campaigns and qualified leads
• Work with Industry Managers and Marketing Specialists to track campaign progress at every step and proactively work with internal and external customers to steer activities in the right direction
• Research, evaluate, and lead efforts on strategic industry positioning specific to the logistics industry; gain validation by internal and external experts
• Collaborate across business development and professional services teams for identification of industry-specific solutions requirements and the development of industry offers
• Develop and maintain a strong [specific] user community through printed material, on- line forums, and user groups
• Develop deep GIS domain expertise and be responsible for providing product demonstrations and industry expertise to support press and analyst briefings, partner engagements, and customer meetings

Requirements

• 5+ years of experience working in telecommunications industry
• Knowledge of GIS and its application within the telecommunications domain
• Excellent communication skills to include written, verbal, and presentation
• Highly organized, strongly self-motivated, and have the ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem resolution, and creative thinking skills
• Team player with strong interpersonal skills
• Bachelor's degree in related field, engineering, marketing, GIS, or geography
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Familiarity with Pardot and Salesforce

#LI-MJ1

#LI-Onsite

Are you ready to shape the future of finance?

Bitpanda, one of Europe’s fastest-growing fintech companies, is building something game-changing, and we want you to be part of it.

We’re launching a brand-new Operations division with one clear purpose: to deliver premium, world-class support to our users, with a strong focus on phone-based customer service.
We’re looking for people who are confident communicators, thrive in real-time conversations, and genuinely enjoy helping customers over the phone.

This new team will be a cornerstone of Bitpanda’s future, ensuring millions of users receive fast, friendly, and reliable support. By joining, you won’t just step into a role, you’ll directly shape how people experience Bitpanda every single day and play a key part in how we redefine the way the world invests.

What You’ll Do (Day-to-Day)

As part of Bitpanda’s new Operations division, you will:

• Provide world-class service to our users primarily through phone support, and occasionally via tickets or live chat, always delivering timely, professional assistance that drives satisfaction and loyalty
• Align daily with your manager and collaborate closely to meet team and company targets
• Dive into user feedback to identify key product or feature requests and share meaningful insights with internal teams
• Spot opportunities to streamline and improve support processes
• Partner with other departments to elevate customer satisfaction and help boost our Net Promoter Score (NPS)
  
  

Who We’re Looking For

We’re searching for ambitious, adaptable, and curious people who:

• Experience in phone-based customer support, is a plus
• Communicate clearly and professionally
• Are fluent in German (C2) and comfortable in English (B2+)
  
• Thrive in a fast-moving, dynamic environment and are open to shift work (including evenings/weekends)
• Have experience with tools like Zendesk (a plus, not a must)
• Are interested in fintech, crypto, or financial markets (optional but beneficial)

Your mission:

As an AML Operations Associate at Bitpanda, your mission is to actively contribute to the mitigation of money laundering and terrorist financing risks. You will ensure compliance with applicable regulations in the anti-financial crime field, demonstrating a strong commitment to preventing financial crimes perpetrated within the cryptocurrency environment. You possess a robust problem-solving and customer-oriented mindset.

What you’ll do:

• Onboard retail clients in accordance with European and British AML regulatory requirements. This includes providing constructive feedback to external Identity & Verification (ID&V) providers, remediating detected issues, and preparing comprehensive internal reports.
• Perform day-to-day reviews for Source of Funds (SoF) and/or Source of Wealth (SoW), primarily focusing on fiat transactions and low-risk customers. You will diligently oversee customers’ financial activities and identify any potential red flags on users’ accounts.
• Analyze retail users’ financial data and their provided explanations. You will directly interact with customers to request any necessary additional documents.
• Conduct regular transaction monitoring reviews to assess if a follow-up PoF/PoW is required, always balancing the overall customer experience with strict adherence to regulatory requirements.

Who you are: 

• Education: University degree in Economics, Finance, or Law.
• Skills: Proven analytical and problem-solving skills.
• Knowledge: Demonstrated interest in AML regulation (e.g., the AML Directives, the FM-GwG, the ESAs AML/CFT Guidelines) with a comprehensive understanding of different financial crime patterns and the broader AML/CFT landscape.
• Industry Interest: A keen interest in the rapidly evolving cryptocurrency industry.

Please Note: This is a morning shift position (from 7:30 AM to 16:00 PM) from Sunday to Thursday.

We are looking for a Business Development Manager to drive growth and build the strategic relationships that underpin our mission. You will own both the top and bottom of the funnel by identifying and qualifying new opportunities, and the sales lifecycle, from the first conversation through contract to long-term management. This is a high-impact, individual-contributor role that sits at the intersection of sales, strategy, and innovation. You will work closely with internal product and regulatory teams, represent Platomics externally at industry events, and help shape how we grow across European markets.

What you bring to the table

• Comfortable with outbound (calls, emails, social selling) and the know how to research, qualify, and build a sales pipeline with discipline

• Understand sales methodologies and can apply them without being robotic

• Fluent in English as this is the company language

• Fluent in either French AND/OR Italian (mandatory) and ideally Spanish too

• Experience leading contract negotiations and managing ongoing partner relationships

• Confident navigating legal frameworks and aligning stakeholders with different interests

• Good understanding of the healthcare / MedTech / IVD landscape

• Results-oriented, proactive, and self-motivated

• Have to ability to communicate clearly, build trust quickly, and thrive in a distributed team

• Curious, resilient, and not afraid to push through complexity

What we offer

• Join a company making a real difference: at Platomics, we're working to transform healthcare for millions.

• Salary Range: €45000 to €55000 + Commission depending on experience

• Flexible working hours: Because you know the best time to get your work done

• Remote flexibility: Join us in Vienna or from your home office anywhere in Europe

• Workation: Ability to work abroad for limited periods

• Tech pack: We provide individual hardware for your success

• Regular in-person events: At our headquarters in Vienna as well as team-building budget

• Counseling: Confidential and professional service to support our team

• Discounts: For onsite staff there are discounts at the grocery store, pharmacy and the gym to keep body and mind healthy

How we work

We are a team of experienced and driven individuals across all disciplines, working remotely from all over Europe. We are guided by the following principles:

🎯 Accountability

We say what we do – and do what we say

📊 Data Driven

We value fact over emotion​

🥇 Excellence

We expect and demand excellence from each other

❤️ Customer Obsession

We expect and demand excellence from each other

🤝 Transparent Collaboration

We build trust by communicating

🤗 Compassion

We are united in purpose​

🔄️ Consistency & Persistency

We stick to decisions and remain persistent​

What happens next

If this posting sparked your interest, please submit your application below.

We review every application and will contact all candidates. If your qualifications match what we're looking for, the application process will proceed as follows:

1. Live Pitch & Technical Discussion - 60mins

2. Culture Call - 30 mins

You can familiarize yourself with the company via our website and Linkedin page.

#LI-DNI

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Benefits

Buddy program

In-house trainings

Global culture

Relocation package

Team events

Home Office possibilities

Flexible working hours

Free drinks, snacks & fruits

Referral program

Commission or bonus

Location: London, Vienna, Berlin, Remote Europe.
Core skills: Product Management, Strategic Planning, Technical Expertise, Data Analysis, Agile

Bitmovin is a global Series-C SaaS scale-up that provides award-winning video streaming technology to world-renowned brands including Disney+, Discovery+, BBC, Red Bull Media House, Hulu, fuboTV, and The New York Times, to name just a few. 

Our solution suite consists of a Video Encoder, Player, and Analytics platform, enabling content owners to redefine the viewer experience through API-based workflow optimization, fast turnaround, and scalability. Innovations include the first commercial HTML5 MPEG-DASH.

“We are constantly seeking out forward thinking individuals who want to shape the future of video… come and work with us!”

Stefan Lederer, CEO

At Bitmovin we value cognitive diversity and the huge part this plays in not only creating a global culture second to none, but in how this underpins our ability to create truly representative, Emmy award winning products. Diversity in all its forms is encouraged and celebrated at Bitmovin; everyone has a role to play in helping us shape the future of video.

Why us? 

Bitmovin is seeking a customer-centric Senior Product Manager to lead our Live Encoding product team. We’re building the Bitmovin Video Encoding service—a cutting-edge solution powering seamless video streaming experiences for millions of users worldwide. In this role, you’ll collaborate with cross-functional teams and industry-leading customers to shape the future of live online video streaming. 

This is an opportunity that offers:

• Ownership of products trusted by leading enterprises like Discovery+, DAZN, BBC, RTL, RedBull Media House, Globo, ClassPass, and The New York Times, reaching millions of viewers globally.
• Direct engagement with customers to deeply understand their needs, pain points, and use cases, ensuring our product delivers maximum value.
• Collaboration with highly skilled engineering, sales, and marketing teams to bring innovative features and solutions to market.
• Involvement in all stages of product development, from ideation and requirement gathering to go-to-market strategies and beyond.
• A chance to contribute to one of the fastest-growing industries—Online Video Streaming.
• Diverse career opportunities, continuous growth, and an environment that fosters innovation and ownership.

Your Impact

You will make an impact that matters by:

• Vision and Strategy: Own and develop the product vision and strategy for the Live Encoding product, ensuring alignment with company goals, market trends, and customer feedback.
• Customer Engagement: Directly interact with customers and sales opportunities to deeply understand their needs, pain points, and use cases. Own the technical validation and integration process to ensure successful adoption of our product.
• Requirements Gathering and Prioritization: Work closely with internal and external stakeholders to gather, analyze, and prioritize product requirements, translating them into actionable roadmaps.
• Product Development and Launch: Oversee the entire product lifecycle, from requirement specification and design to technical implementation, launch, and go-to-market activities.
• Market Analysis: Stay informed about market trends and the competitive landscape, conducting analyses and user research to identify opportunities and challenges.
• Product Optimization: Continuously assess and enhance the product to improve user experience, adoption, and overall value.
• KPI Management: Define and own key performance indicators (KPIs) that measure product success and drive progress toward company objectives.
• Cross-Functional Collaboration: Work effectively with Engineering, Sales, Marketing, and other teams to ensure successful product development and launch.

What can you bring

• Extensive product management experience in product management, ideally in the streaming media industry, with a focus on SaaS products and customer-facing responsibilities.
• Solid technical understanding of product architecture, enabling effective collaboration with engineering teams, and the ability to guide customers through technical integrations.
• Proven ability to work effectively with engineering teams.
• Excellent communication skills to articulate ideas and collaborate with diverse stakeholders.
• Ability to think strategically and translate market insights into actionable product strategies.
• Experience working with OKRs and KPIs to drive product success.
• Familiarity with Agile methodologies.

Desirable:

• Experience in the online video streaming industry.
• Understanding of H.264/AVC, H.265/HEVC and AV1 codecs, and ability to speak to the trade-offs between bitrate, quality, and latency.
• Mastery of OTT distribution formats such as MPEG DASH and HLS.
• Familiarity with contribution protocols like RTP, SRT, RTMP and Zixi.
• Proficiency in SCTE-35 and other industry standards used to enable server-side (SSAI) or server-guided (SGAI) dynamic ad insertion.
• Experience building or managing cloud-based video services.

You don’t have experience with all the points above? Don’t worry, we will support you with learning, training, and coaching on the job.

Life at Bitmovin

Find out more about us on our Careers Page

See what fellow Bitmovers are saying on LinkedIn

Check the employee reviews on Glassdoor

For all of our roles, we are willing to offer flexible working arrangements to support everyone’s unique circumstances.

Du willst mehr als nur einen Job? Dann bist du bei uns genau richtig! Bei GoStudent gestaltest du die Bildung von morgen! Gemeinsam mit einem ambitionierten Team setzen wir uns täglich dafür ein, das volle Potenzial von Kindern zu entfalten. Wir kombinieren maßgeschneiderte Nachhilfe mit innovativer Technologie und KI-gestützte Lösungen. Von personalisierten AI-Tutoren über spannende Lesson Summaries bis hin zu maßgeschneiderten Lernquizzen und individuellem Feedback, gestalten wir die Lernreise für jede:n Schüler:in erfolgreich und nachhaltig.

Deine Rolle auf unserer Mission:

• Die perfekte Kombination – Du steuerst Vertrieb & Customer Success – von der ersten Beratung bis zur langfristigen Betreuung.
• Beraten & Überzeugen – Du berätst Eltern und Schüler:innen, empfiehlst optimale Lernlösungen und vermittelst passende Tutor:innen.
• Abschlüsse generieren – Du erzielst Abschlüsse, begeisterst Familien für Nachhilfe-Pakete und schließt Verträge erfolgreich ab.
• Kundenbeziehungen aufbauen – Du stärkst die Kundenbindung, betreust deinen Kundenstamm und optimierst die Lernerfahrung
• Upselling & Empfehlungen – Du steigerst den Umsatz durch Upselling-Strategien und förderst Empfehlungen gezielt.

Das bringst du mit:

• Sehr gute Deutschkenntnisse (C2) – Du kommunizierst sicher mit deutschsprachigen Eltern und kannst sie für unser Angebot begeistern.
• Sales-Mindset & Eigeninitiative – Du liebst es, Menschen zu überzeugen, baust aktiv deinen Kundenstamm aus und setzt dir ehrgeizige Ziele.
• Starke kommunikative Fähigkeiten – Du überzeugst, hörst genau zu, findest Lösungen, und schaffst es, Vertrauen aufzubauen.
• Erfahrung im Vertrieb oder Kundenbetreuung (von Vorteil) – Du hast bereits erste Berührungspunkte mit Sales oder Kundenbetreuung gesammelt? Perfekt!
• Erfahrung mit CRM-Systemen (von Vorteil) – Falls du schon mit CRM-Tools gearbeitet hast, bist du bestens vorbereitet.

💡 Deine Zukunft: Diese Rolle ist dein Sprungbrett in die Welt des Vertriebs & Customer Success – und darüber hinaus. Dein Erfolg bestimmt deinen nächsten Schritt!

🎥 Erfahre von unseren Account Managern aus erster Hand, wie ihre Erfahrungen bei uns sind – in diesem Video!

Vergütung:

• Verdiene bis zu 50.000 € brutto pro Jahr (Grundgehalt + Provisionen basierend auf erreichten Zielen) – und das Beste? Deine Provisionen sind unbegrenzt!
• Das Grundgehalt liegt zwischen 27.000 € und 30.000 € brutto pro Jahr, abhängig von deiner Erfahrung und Qualifikation.

Unser Weg, dein volles Potenzial zu entfalten:

• Wir wachsen zusammen: Setze Deine Karriere mit klaren Entwicklungspfaden und unserem Spark! Growth & Development Programm fort. Erhalte Zugang zu 1000en Kursen auf LinkedIn Learning, unserem Spark! Mentorship-Programm und monatlichen Learning Sessions. Nutze 30 kostenlose Lerneinheiten, um GoStudent selbst zu erleben

Unser Bekenntnis zu Offenheit

Wir schätzen deine einzigartigen Fähigkeiten und deine Leidenschaft. Wir stellen nicht nach Alter, Geschlecht, Nationalität oder politischer Meinung ein – bei uns zählen dein Talent und deine Motivation. Selbst wenn du ein Einhorn bist – genau wie GoStudent: Glaubst du daran, einen positiven Einfluss zu haben? Dann bewirb dich, auch wenn du nicht alle Anforderungen erfüllst. Vielfalt macht uns kreativer, innovativer und stärker.

Möchtest du mehr erfahren? Dann besuche unsere Karriereseite unter „Wer wir sind“!

Bist du bereit, mit uns Bildung neu zu denken, dich in einem ambitionierten Team weiterzuentwickeln und einen echten Impact zu haben – dann bewirb dich jetzt! 🚀

Bitte lade deinen Lebenslauf im PDF-Format hoch, vorzugsweise auf Englisch, da das DOC-Format möglicherweise nicht unterstützt wird.

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Du willst mehr als nur einen Job? Dann bist du bei uns genau richtig! Bei GoStudent gestaltest du die Bildung von morgen! Gemeinsam mit einem ambitionierten Team setzen wir uns täglich dafür ein, das volle Potenzial von Kindern zu entfalten. Wir kombinieren maßgeschneiderte Nachhilfe mit innovativer Technologie und KI-gestützte Lösungen. Von personalisierten AI-Tutoren über spannende Lesson Summaries bis hin zu maßgeschneiderten Lernquizzen und individuellem Feedback, gestalten wir die Lernreise für jede:n Schüler:in erfolgreich und nachhaltig.

Deine Rolle auf unserer Mission:

• Die perfekte Kombination – Du steuerst Vertrieb & Customer Success – von der ersten Beratung bis zur langfristigen Betreuung.
• Beraten & Überzeugen – Du berätst Eltern und Schüler:innen, empfiehlst optimale Lernlösungen und vermittelst passende Tutor:innen.
• Abschlüsse generieren – Du erzielst Abschlüsse, begeisterst Familien für Nachhilfe-Pakete und schließt Verträge erfolgreich ab.
• Kundenbeziehungen aufbauen – Du stärkst die Kundenbindung, betreust deinen Kundenstamm und optimierst die Lernerfahrung
• Upselling & Empfehlungen – Du steigerst den Umsatz durch Upselling-Strategien und förderst Empfehlungen gezielt.

Das bringst du mit:

• Sehr gute Deutschkenntnisse (C2) – Du kommunizierst sicher mit deutschsprachigen Eltern und kannst sie für unser Angebot begeistern.
• Sales-Mindset & Eigeninitiative – Du liebst es, Menschen zu überzeugen, baust aktiv deinen Kundenstamm aus und setzt dir ehrgeizige Ziele.
• Starke kommunikative Fähigkeiten – Du überzeugst, hörst genau zu, findest Lösungen, und schaffst es, Vertrauen aufzubauen.
• Erfahrung im Vertrieb oder Kundenbetreuung (von Vorteil) – Du hast bereits erste Berührungspunkte mit Sales oder Kundenbetreuung gesammelt? Perfekt!
• Erfahrung mit CRM-Systemen (von Vorteil) – Falls du schon mit CRM-Tools gearbeitet hast, bist du bestens vorbereitet.

💡 Deine Zukunft: Diese Rolle ist dein Sprungbrett in die Welt des Vertriebs & Customer Success – und darüber hinaus. Dein Erfolg bestimmt deinen nächsten Schritt!

🎥 Erfahre von unseren Account Managern aus erster Hand, wie ihre Erfahrungen bei uns sind – in diesem Video!

Vergütung:

• Verdiene bis zu 50.000 € brutto pro Jahr (Grundgehalt + Provisionen basierend auf erreichten Zielen) – und das Beste? Deine Provisionen sind unbegrenzt!
• Das Grundgehalt liegt zwischen 27.000 € und 30.000 € brutto pro Jahr, abhängig von deiner Erfahrung und Qualifikation.

Unser Weg, dein volles Potenzial zu entfalten:

• Flexibel & fokussiert arbeiten – Profitiere von unserem hybriden Arbeitsmodell mit 2-3 flexiblen Tagen pro Woche und einem Meeting Free Friday für ungestörte Produktivität.
• Wir wachsen zusammen: Setze Deine Karriere mit klaren Entwicklungspfaden und unserem Spark! Growth & Development Programm fort. Erhalte Zugang zu 1000en Kursen auf LinkedIn Learning, unserem Spark! Mentorship-Programm und monatlichen Learning Sessions. Nutze 30 kostenlose Lerneinheiten, um GoStudent selbst zu erleben
• Work Smart, Play Hard: Unsere regelmäßigen Team- und Office-Events sorgen für gute Stimmung. Wir glauben an Zusammenhalt, gemeinsames Feiern und jede Menge Spaß.

Unser Bekenntnis zu Offenheit

Wir schätzen deine einzigartigen Fähigkeiten und deine Leidenschaft. Wir stellen nicht nach Alter, Geschlecht, Nationalität oder politischer Meinung ein – bei uns zählen dein Talent und deine Motivation. Selbst wenn du ein Einhorn bist – genau wie GoStudent: Glaubst du daran, einen positiven Einfluss zu haben? Dann bewirb dich, auch wenn du nicht alle Anforderungen erfüllst. Vielfalt macht uns kreativer, innovativer und stärker.

Möchtest du mehr erfahren? Dann besuche unsere Karriereseite unter „Wer wir sind“!

Bist du bereit, mit uns Bildung neu zu denken, dich in einem ambitionierten Team weiterzuentwickeln und einen echten Impact zu haben – dann bewirb dich jetzt! 🚀

Bitte lade deinen Lebenslauf im PDF-Format hoch, vorzugsweise auf Englisch, da das DOC-Format möglicherweise nicht unterstützt wird.

Disclose Privacy & Compliance Information