Job Title: Full Stack Software Engineer 
Employment Status: Full-time
Location: Vienna, Austria - Hybrid (preferred) or Remote - EU
Compensation: competitive compensation + performance-based bonus and equity options.
Final compensation is negotiable based on experience and qualifications.
Benefits: free in-office: lunch, drinks, coffee, snacks, Wiener Linien ticket, a yearly company retreat, regular team events

Job Summary

At Ketryx, we’re on a mission to help medical software teams build secure, reliable applications that make a real difference in people’s lives. We give them the tools to automate the tough parts of compliance and quality so they can focus on what matters most: creating life-saving products with confidence.

We're currently hiring across multiple levels for experienced Full Stack Engineers (mid-level to senior) to join our team. In this role, you’ll work on both the frontend and backend of our platform, helping medical device companies get their products to market faster. You’ll take ownership of features from start to finish, designing the architecture, writing the code, and seeing everything through to production. Your work will have a direct impact on the future of healthcare technology.

This is a hybrid role in Vienna, with at least three days per week on-site. We’re open to remote employment for exceptional candidates.

About You 

You’re someone who’s passionate about software and making a real impact. You’re curious, enjoy solving tough problems, and love the idea of working in a fast-moving environment where you can take initiative. You’re comfortable collaborating in English with team members from different areas, and you take pride in owning projects from beginning to end. Above all, you’re excited about using technology to improve patient outcomes.

Ideally you will be currently located in Vienna or Europe.

What You'll Do

• Work closely with engineers, designers, and product teams to design new features
• Own technical decisions and take features all the way from concept to launch
• Review and collaborate on code to maintain high standards across the team
• Dig into logs, metrics, and error reports to troubleshoot issues and improve the system
• Team up with our Client Operations team to resolve any technical challenges that come up

What We’re Looking For

• 5+ years of experience working as a software engineer, with strong experience in both frontend and backend
• Solid skills in TypeScript and React
• Experience building scalable web applications and a good understanding of databases (we use PostgreSQL)
• Comfortable working in English and collaborating across teams
• Experience working in an early stage, product-based start up.

Bonus Points

• Experience with Prisma and Next.js
• Experience with GraphQL (urql or Apollo)
• Familiarity with AWS services like S3, RDS, and Elastic Beanstalk
• Strong habits around testing (Jest, Cucumber, Playwright)
• Experience working in regulated industries like healthcare or finance
• An interest in mentoring and helping others grow

Our Tech Stack

Frontend: TypeScript, React, Next.js, Tailwind, JollyUI
Backend: PostgreSQL, Redis, GraphQL (urql), Prisma
Testing: Jest, Cucumber, Playwright
Infrastructure: AWS (e.g. S3, RDS, Elastic Beanstalk), Sentry
Collaboration: Slack, GitHub, Figma, Jira, Confluence

Compensation

At Ketryx, we offer a competitive and transparent compensation package that reflects your experience and skills:

For candidates in Austria with 3–5 years of experience, the gross annual salary starts at €70,000+.

For candidates in Austria with more than 5 years of experience, the gross annual salary starts at €90,000+.

We offer all-in contracts, with final compensation tailored to your qualifications and experience. In addition to the base salary, our package includes a performance-based bonus and stock options, aligning your success with the company’s growth. For remote candidates, salary may be adjusted slightly based on location.

Keywords: software engineering, software development, databases, full stack, quality, change requirement, V-Model, engineer, SaaS, customer feedback, computer science, comp sci, startup, Series A, Series B, technology, tech, software, senior engineer, lead engineer, staff engineer, principal engineer

Job Title: Lead Product Designer
Employment Status: Exempt
Office Hours: Hybrid
Location: Vienna, Austria OR Boston, MA, USA
Compensation: Vienna based: €110K+ salary based on experience, Boston based: $155K-$168K salary. Compensation also includes performance-based bonus program and equity
*compensation dependent on related experience level

About Ketryx:

Ketryx is the AI-native compliance platform for regulated industries. We help medical device, pharma, and automotive teams ship software faster without compromising on the safety and quality standards their industries — and their patients — depend on.

We're a Series B company with offices in Boston and Vienna, and we're building the system of record for how regulated AI gets developed and shipped.

About the Role:

We're hiring a Lead Product Designer to make our design team a primary source of user truth at Ketryx.

Our users are not casual software consumers. They are systems engineers, quality leads, regulatory specialists, and software developers working on products where mistakes have real consequences. Designing for them means understanding their work at a depth most B2B companies never reach — and translating that understanding into workflows that feel obvious to the people who live in them every day.

You'll build and lead a research-led design function that deeply understands these personas, shapes what we build (not just how it looks), and partners with product on every roadmap decision. You'll inherit a small team in Vienna, a strong product partnership, and a company that takes design seriously as a peer function across R&D.

This is a hands-on leadership role at early-stage pace. You should be excited to run the playbook yourself before scaling it.

Responsibilities:

• Own discovery as a craft. Stand up a JTBD and persona knowledge base that PMs, engineers, and customer success reference weekly as shared vocabulary. Run a sustained cadence of user research — interviews, synthesis, prototype-based hypothesis testing — at a depth that would have required a much larger research org a few years ago.
• Shape the roadmap upstream. Embed designers as partners with product managers from the earliest stages of discovery, not as downstream service providers. Be the person who can change a roadmap decision through research rather than assertion. Install the rituals — design reviews, discovery syncs, artifact ownership — that keep the user voice central when commercial pressure pulls direction elsewhere.
• Design end-to-end workflows for specialized users. Lead design for products used by multiple personas across a single regulated workflow — from upstream tools like Jira, Polarion, and GitHub all the way through to compliance artifacts and audit-ready records. "User-friendly" here doesn't mean consumer polish; it means making genuinely complex work feel coherent.
• Build the team and the operating model. Develop the design team thoughtfully. Raise the craft bar on persona-to-workflow translation. Establish the standards, systems, and tooling that let design scale without depending on a single leader being in every room.
• Operationalize AI in the design process. Use AI-native tooling to compress the discovery-to-insight loop and run more research, more rigorously, than a traditional team of your size could. We're more interested in how you go deeper on discovery than how fast you can prototype.

Required Skills:

• A track record shipping design for specialized B2B users in regulated or technically deep domains — medtech, legal tech, compliance, industrial, developer tools, finance.
• A research-led orientation. You can show — not describe — a JTBD or persona knowledge base you've built, and walk us through a product decision it shaped.
• Hands-on experience leading a design team through the AI-native transition, with a perspective that goes beyond "we prototype faster now."
• Currently a design lead or strong #2 at a Series B/C B2B SaaS company. Early-stage operating experience is essential.
• Willing and able to travel to Vienna every 4–6 weeks, with heavier travel in the first three months.

Logistics:

This role can be Boston, MA or Vienna, AT based, with travel between offices every 4–6 weeks. Expect heavier travel during your first three months as you get to know the team and the work. The role reports to the Head of Product and partners closely with our CTO and product leadership.

If this sounds like the right next step, we'd love to hear from you.

Keywords: design, ui, ux, ui/ux, user interface, user experience, design, lead

Job title: Head of Software Testing
Employment status: Full-time
Location: Vienna, Austria – Hybrid
Compensation: Competitive compensation + performance-based bonus and equity options
Benefits: Wiener Linien ticket, yearly company retreat, regular team events, free in-office lunch, drinks & snacks

About Ketryx

At Ketryx, we’re on a mission to help medical software teams build secure, reliable applications that make a real difference in people’s lives. We give them the tools to automate the tough parts of compliance and quality so they can focus on what matters most: creating life-saving products with confidence.

The Role

As Head of Software Testing, you’ll define and execute our quality strategy, ensuring that every release of our platform meets the highest standards of safety, reliability, performance, and compliance. You’ll lead a talented team of software quality engineers, testing product features and strengthening our automated testing frameworks, and play a vital role in helping medical device companies bring high-quality technology to market faster. As a quality professional, you will have an impact on our own product that you will also use on a daily basis.

About You

You’re a proven leader in software quality who knows how to build high-performing teams and scalable testing systems. You combine a deep passion for reliability with strong communication skills and a collaborative mindset. You’re detail-oriented, enjoy uncovering edge cases, and take pride in building reliable, maintainable automated tests. You thrive in fast-moving environments where you can influence processes, improve standards, and shape product direction. Above all, you’re motivated to apply your expertise to technology that directly improves patient outcomes.

Ideally you're already located in Vienna or able to relocate quickly. Unfortunately, we are unable to support people without an existing work permit for this position in Austria at this time.

What You’ll Do

• Lead and grow the quality engineering team
• Plan and coordinate verification & validation for software releases and other testing activities
• Drive scaling up of automated testing with a team using Playwright, TypeScript, Cucumber
• Work with the team to keep CI/CD pipelines fast and reliable
• Coordinate work between different teams such as Engineering, DevOps, Product, Customer Success, and Sales, representing the quality and test engineering team
• Own verification & validation for software releases
• Apply quality principles at scale
• Perform risk management
• Prepare and field audits (IEC 62304 & co.)
• Champion a quality-first culture across product and engineering
• Define, track, and share goals and metrics for test automation & product quality, to keep leadership and stakeholders informed and to identify areas for improvement

What We’re Looking For

Must-Haves

• Extensive experience (10+ years) in software quality and testing, with at least 5 years in leadership
• Experience in a high-growth company
• Experience in establishing and running processes to improve overall quality
• Hands-on experience with TypeScript or JavaScript
• Practical experience with test automation tools such as Playwright or Cypress
• Strong knowledge of software QA methodologies, tools, and processes
• Familiarity with BDD practices, ideally using Cucumber
• Experience working in an early stage, product-based start up.

Nice-to-Haves

• Experience preparing for and managing audits
• Experience working in a regulated industry such as MedTech, healthcare, finance, automotive, or aerospace
• Experience using test case management tools such as Xray, TestRail, Azure DevOps, or HP ALM
• Experience with performance and security testing
• Knowledge of ISO 13485 / IEC 62304

Compensation & Benefits

• At Ketryx, we offer a competitive compensation package that reflects your experience and skills. The annual gross salary starts at €100,000+ based on an all-in contract. Final compensation is tailored to your qualifications and experience.
• In addition to the base salary, our package includes a performance-based bonus and stock options, aligning your success with the company’s growth.
• Lunch, snacks, and coffee provided in-office
• Annual Wiener Linien public transportation pass
• Yearly company retreat and regular team events

Keywords: quality lead, test automation engineer, QA, Verification & Validation, V-Model, change request, change requirement, regulation, feature descriptions, SaaS, customer feedback, computer science, comp sci, startup, software development, Series A, Series B, technology, software

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data.  We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and busisness operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.

Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

Hundreds of companies use Hightouch, including Spotify, Ramp, Grammarly, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About The Role

Hightouch is looking for an Enterprise Account Executive (EAE) to join our rapidly growing team. We’re a small team and looking for someone with at least 4 years of Sales experience. We are looking for a self-starter with a passion for technology and people.

The right candidate is someone who has a proven track record of success who is looking to further their career with a fast growing startup. The ideal person will be both coachable, have a strong work ethic and entrepreneurial spirit. 

What We're Looking For

• 4+ years experience in complex enterprise SaaS sales
• Experience building pipeline through outbound and land and expand in the DACH region
• Must have fluent German language skills
• Must be based outside of Germany, in EMEA. 
• Strong discovery and interpersonal skills
• Intellectual curiosity, high ambition and humility.
• Excellent verbal and written communication skills.
• Ability to adapt to an ever-changing work environment
• Be a self-starter

Bonus if you have 

• Background in Martech and/or Data 

Role 

We are looking for an experienced Account Executive to join our Enterprise sales team. This is a hybrid role based in Austria, reporting to the Sales Director. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers and driving a secure, cloud-enabled digital future. In this role, you will take ownership of an assigned territory to demonstrate the power and agility of Zscaler cloud transformation and further cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Take ownership of an assigned territory in Austria focused on net new logo and up-sell opportunities with Enterprise prospects and customers
• Demonstrate expertise in building business cases that clearly show value and differentiation at all levels of your customer and prospect organizations
• Generate pipeline using new techniques, tools, joint field marketing initiatives, and top-tier channel partners including VAR, SI, and SP

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 3+ years of sales experience with a revenue quota, selling to Enterprise accounts in Austria
• History of net new logo accomplishments and a clear understanding of how to leverage channel partnerships
• Willingness to be coached and the discipline to work a proven sales process from beginning to end
• Evidence of successful "team sales" and the ability to leverage internal resources and partners
• Fluency in German

What Will Make You Stand Out (Preferred Qualifications)

• Proficiency in strategic sales planning with experience closing net new logos
• A consistent track record of winning business in Enterprise accounts

#LI-Hybrid

#LI-MM5

The role:

As an Enterprise Account Executive, you’ll own the strategy and execution of sales initiatives targeting the enterprise market . Your expertise working with large complex multi national organisations, asking questions to identify challenges, and build long-lasting partnerships will be critical to your success. Expertise in operational technology is a plus but not a requirement. 

What you’ll do:

• Develop a deep understanding of customer pain points, industry trends, and Armis’ unique value proposition.
• Build and nurture strong relationships with key technical and decision-makers, including C-suite executives.
• Collaborate cross-functionally with technical, marketing, and customer success teams to deliver tailored solutions.
• Maintain an accurate pipeline and forecast within SFDC.
• Lead your pod of BDR, Sales Engineer, Partner Manager and Customer success to drive consistent results - building pipeline of new opportunities, bringing onboard new clients and expanding with existing clients 
• Represent Armis at industry events, conferences, and client meetings to showcase our thought leadership.

What we expect:

• Proven experience in SaaS-Security enterprise sales 
• Track record of success exceeding quotas and managing complex sales cycles.
• Exceptional communication and negotiation skills to influence at all levels.
• Strategic thinker who thrives in a fast-paced, high-growth environment.
• Familiarity with cybersecurity, IoT, or SaaS solutions.

Job Title: QA/RA Lead
Employment Status: Full-time
Office Hours: Mon, Wed, Fri with WFH option on Tue & Thu
Location: Vienna, Austria
Compensation: Starting from 90,000 EUR gross base salary + performance-based bonus and equity options. Compensation may be negotiated based on experience level.

As a Ketryx QA/RA Lead, you will lead quality management system implementations and regulatory compliance strategies for cutting-edge medical device clients as we scale our AI-powered compliance platform. This is a rare opportunity to shape the future of regulatory affairs. You'll have the autonomy and expertise to drive repeatable QMS deployment processes while helping shape the future of regulatory affairs through innovative technology and enabling the success of the world’s most innovative companies. We offer the opportunity to work with high-growth clients, establishing best-in-class quality systems from the ground up using our revolutionary AI platform.

Our ideal candidate will have demonstrated success in quality systems management with 5-8 years of experience in the medical device industry. Someone who is strategic yet hands-on, passionate about regulatory excellence, and eager to leverage cutting-edge AI technology will thrive in this position. In this role, you'll have the opportunity to directly impact our mission to improve 100 million patient lives by 2030 by ensuring the highest quality standards for life-saving medical devices.

This position will be based in our Vienna, Austria office with a hybrid schedule (Monday, Wednesday, Friday in office, Thusday, Thursday WFH option). Unfortunately, we are unable to support non-EU citizens for the position at this time.

About You:

You're a proven QMS expert who's successfully navigated complex medical device regulatory landscapes and is ready to scale your impact through innovative technology. You've built or significantly improved quality systems at medical device companies, consulting firms, or high-growth startups, and you're excited to combine your regulatory expertise with AI-powered tools to create something category-defining. You are an energetic, creative, and progressive quality leader who thrives on driving innovation and continuous improvement in regulated environments.

Responsibilities:

• Lead Quality Management System (QMS) setup and deployment for medical device clients
• Own and manage QMS templates and regulatory compliance frameworks
• Provide expert consulting on ISO 13485, EU MDR/IVDR, UKCA, GxP, and other quality systems standards
• Scale operations to support high-growth clients
• Develop repeatable QMS deployment processes leveraging AI platform capabilities and automatic compliance
• Drive and/or support internal and external audit programs, customer audits and regulatory inspections.
• Orchestrate the continuous validation lifecycle, including drafting, reviewing, and approving documentation to ensure real-time compliance program management.
• Shape the future of regulatory affairs through innovative product development
• Work independently on complex quality assurance projects requiring minimal oversight
• Ensure customer success across the entire customer engagement lifecycle

Required Skills:

• 4-8 years of experience in quality systems management, management representative or senior specialist role
• Familiar with eQMS implementation, validation and implementation.
• Deep expertise in Quality Management System setup, sub-systems, and implementation
• Strong knowledge of ISO 13485 and Global QMS requirements
• Expertise in AI, Digital, SaMD and Cyber Compliance (e.g. SOC 2, ISO 27001)
• Deep understanding of medical device cybersecurity
• Experience as quality management representative in regulated environments
• Proven experience managing audit lifecycles (internal, external, and customer-facing).
• Familiarity with continuous validation methodologies (e.g. CSV, GAMP 5, ISO 13485) and documentation within a digital or automated compliance environment.
• Experience with regulatory and Notified Body submission requirements
• Background in medical device industry quality systems
• Ability to work independently and own complex regulatory projects
• Proven track record in consulting or client-facing roles

Preferred Skills:

• Experience at large medical device companies
• Background with consulting firms specializing in QMS setup
• Startup experience (Series A/B) with QMS implementation
• Specializations in cybersecurity, usability, or computer software validation
• Experience scaling quality operations in high-growth environments
• Knowledge of AI applications in regulatory affairs
• Submission experience
• Experience working in an early stage, product-based start up.

Keywords: ISO 13485, EU MDR/IVDR & UKCA, Quality Management System (QMS), Management representative, Medical device quality, Stryker, Medtronic, Boston Scientific, QMS setup, Regulatory consulting, Quality systems manager, Computer software validation, Cybersecurity, Usability, Startup experience, Series A/B, Vienna/Austria, Consulting firms, Quality assurance, Medical device industry

Your mission

As the Senior Manager of Customer Care at Bitpanda, your mission is to lead a multi-layered organization by managing and mentoring a team of managers to achieve world-class results. You will serve as a strategic architect of our support ecosystem, fostering a culture of high ownership and proactive problem-solving. Working closely with senior leadership, you will translate high-level business objectives into operational excellence, ensuring our support infrastructure not only scales but prospers as we redefine the financial landscape.

What you’ll do

• Experienced Leader of Leaders: You bring 5-7+ years of large-scale leadership experience with a proven track record of managing managers. You understand the nuances of scaling complex support organizations and excel at coaching other leaders to drive performance and talent development. 
• Operational Excellence Architect: You are a "doer" who thinks in systems. You have extensive experience building and maturing support operations, ensuring they are not just maintained, but optimized for maximum efficiency and long-term prosperity. 
• Strategic Support Expert: You possess a deep-rooted understanding of how to thrive in customer support. You bring a high degree of technical and operational sophistication, acting as a proactive force who anticipates needs rather than just reacting to tickets. 
• Mission-Driven Owner: You possess an unwavering sense of accountability and a passion for Bitpanda’s mission. You are eager to take full ownership of your domain and proactively shape the future of the crypto and financial services industry. 

Who you are 

• Experienced Leader of Leaders: You bring 5-7+ years of large-scale leadership experience with a proven track record of managing managers. You understand the nuances of scaling complex support organizations and excel at coaching other leaders to drive performance and talent development. 
• Operational Excellence Architect: You are a "doer" who thinks in systems. You have extensive experience building and maturing support operations, ensuring they are not just maintained, but optimized for maximum efficiency and long-term prosperity. 
• Strategic Support Expert: You possess a deep-rooted understanding of how to thrive in customer support. You bring a high degree of technical and operational sophistication, acting as a proactive force who anticipates needs rather than just reacting to tickets. 
• Mission-Driven Owner: You possess an unwavering sense of accountability and a passion for Bitpanda’s mission. You are eager to take full ownership of your domain and proactively shape the future of the crypto and financial services industry. 
• Collaborative Systems Thinker: You excel at building cross-departmental alliances, aligning your team’s operational goals with the broader company vision to achieve seamless, end-to-end excellence.

As a Sales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of the mid-market hotel landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. This is a hunter role focusing on acquiring new clients. 

Our Strategic Sales Team:

We partner with the world’s most ambitious hospitality businesses. One day, you’ll be at a tech conference, exchanging insights with industry leaders. The next, you’ll be advising founders of an emerging alternative accommodation brand on how to scale globally.

You’ll work with hotel groups seeking a unified platform for revenue, reservations, distribution, and marketing. Large independent properties will rely on you to help them stand out against global brands.

As a fast-growing player in the mid-market, we need entrepreneurial thinkers who challenge the status quo. You’ll collaborate across Marketing, Support, Product, and Partnerships to deliver the best solutions while balancing client advocacy with business strategy. And, of course, we want you to enjoy the journey—because transforming hospitality should be just as exciting as the industry itself.

What You Bring to the Team:

• Build and execute a sales strategy targeting independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.
• Deliver on your sales forecasts to ensure that we hit our ambitious goals
• Conduct exceptional virtual client presentations that clearly articulate Cloudbeds’ value proposition 
• Represent Cloudbeds at major industry events, serving as a brand ambassador and building connections with potential clients and influencers.
• Provide valuable feedback from the field to sales leadership, product and marketing teams.
• Cultivate strong post-sale relationships (NOT Account Management, that’s another team) that lead to happy clients and fuel valuable referrals.

What Sets You Up for Success:

• 5+ years of experience as a top-performing sales professional, using a highly consultative approach.
• A deep understanding of the mid-market hotel ecosystem with a proven track record of successfully selling to independent hotels, groups and driving ARR growth
• Expertise in hospitality technology, with a passion for helping hotels thrive through innovative solutions. Good knowledge of PMS technology.
• Strong business acumen, exceptional negotiation skills, and a consultative sales approach.
• Proven success in building pipelines independently, without BDR/SDR support
• Expertise in Salesforce CRM and experience with long-term pipeline management
• Exceptional communication and listening skills
• German language fluency
• Alignment with Cloudbeds’ core values

Your Mission
At Bitpanda, we know that amazing customer service builds trust and lasting connections. As a Customer Support Associate, you’ll be the go-to person our users turn to — answering questions, solving problems, and making sure they always feel supported.

This role is the perfect way to kickstart your career in fintech if you’re fresh out of uni or just starting your journey. You’ll get hands-on experience in a fast-moving, international environment, learn directly from an experienced team, and grow your skills from day one.

Every conversation you have will help shape how people experience Bitpanda — and help you grow into the next stage of your career. 🚀

What You Will Do

• Be the first point of contact for our users via live chat and tickets — always keeping your communication clear, friendly, and fast.
• Help customers solve everyday issues and make their Bitpanda journey smooth, positive, and stress-free.
• Share feedback and ideas with the team to improve the way we support our users and make the customer journey even better.
• Work towards team goals like fast response times and high customer satisfaction while staying up to date with Bitpanda’s products and features.
• Be flexible with a shift-based schedule (including evenings and weekends) — planned in advance so you can balance work and life.

Who You Are

• You’re an empathetic and friendly communicator who enjoys helping people and can stay calm, reliable, and positive even when things get busy.
• You speak fluent English and German and other EU language is an advantage 
• You’re curious about fintech, investing, or crypto and excited to learn more (bonus points if you already know your way around crypto wallets, DEXs, or trading).
• You’re detail-oriented, dependable, and comfortable juggling multiple chats at once while still delivering clear, high-quality answers.
• You thrive in a fast-paced, international environment and love working as part of a team.
  
  

Why Join Us?

• Be part of an ambitious, fast-growing fintech company, working alongside passionate people who love what they do.
• Play a key role in shaping the customer experience at Bitpanda and directly influence user satisfaction and loyalty.
• Get real exposure to the world of investing, crypto, and financial services, no prior expertise required, just curiosity.
• Enjoy plenty of career growth opportunities, training, and the chance to move across teams as you grow.
• Thrive in a supportive, international team culture where your ideas and feedback matter.

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

The Time & Attendance Specialist will play an essential role in ensuring the accurate and efficient management of Time & Attendance activities for Remote's external employees and clients. This individual contributor position places a strong emphasis on legal compliance and delivering an exceptional employee experience while maintaining efficient processes.

When joining the Time & Attendance team you will be reporting to the Time & Attendance Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.
• Show enthusiasm for AI with a foundational understanding of its practical applications in operations and automation.

Key Responsibilities 

Employee Relations Management

• Serve as an expert on Time & Attendance matters, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Be case manager for all employee lifecycle leave and working hours matters with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to Family Leave, Sick Leave, Time Tracking, Public Holidays, Working Time.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements and labor law as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel and government bodies.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Time & Attendance, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information
• Promote and exemplify Remote's values both internally and externally, actively contributing to the success of the Lifecycle team's goals.

Practicals

• You'll report to: Manager, Lifecycle Time & Attendance
• Team: EOR Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; EMEA
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

Your mission 

As our Senior Partnerships Specialist for Europe, you will create advanced, long-term business relationships and future partnerships with relevant B2B prospects in particular relation to our Bitpanda Enterprise services. You will also be commercially responsible for in region sales & partnerships and ensure that our sales activity is fit to scale in Europe. You will support our ambitious growth plans and market expansions while representing Bitpanda at regional financial & innovation events.

What You'll Do

• Identify and research potential partners across the European banking, tech and business ecosystems, building a robust pipeline of leads aligned with our regional growth strategy.
• Support senior managers in the end-to-end partnership lifecycle, from initial outreach and pitch preparation to contract negotiation and partner onboarding.
• Coordinate the execution of co-branded marketing initiatives and events, ensuring all campaign deliverables are localized for European cultural and linguistic nuances.
• Serve as the daily point of contact for prospect accounts, managing material tasks and ensuring clear communication to maintain strong professional relationships.
• Monitor and report on key performance indicators (KPIs) for European partnerships, using CRM tools to track lead generation and provide data-driven insights.

Who You Are

• A motivated professional with 3-5 years of experience in business development, account management, or marketing within the European market, preferably having worked or working in the digital asset space.
• A strong communicator with native or near-native fluency in English and proficiency in at least one other major European language (e.g., German or French).
• A detail-oriented project coordinator who can manage multiple tasks simultaneously while ensuring compliance with regional regulations 
• A culturally aware team player who understands European business etiquette and is comfortable working across different time zones and international teams.
• A proactive learner with a Bachelor’s degree in Business or a related field, and proficiency in digital tools such as CRM software and Google Workspace.

General Summary:

The Regional Sales Manager (RSM) – Nordics is responsible for driving growth, retention, and expansion across an established base of Nordic Managed Service Provider (MSP) partners. This role operates within a distributor‑aligned partner model, working closely with existing Nordic partners that are contractually and operationally aligned to regional distributors.

The RSM acts as the primary commercial owner for these partners and works collaboratively with distributors, internal sales, marketing, and product teams. Knowledge and hands‑on experience within the Nordic MSP channel is highly recommended, as success in this role depends on understanding local market dynamics, partner business models, and indirect sales execution.

Essential Duties & Responsibilities:

• Manage a defined portfolio of existing Nordic MSP partners as the primary commercial point of contact.
• Operate effectively within a sell‑to and sell‑through partner sales model, in close alignment with Nordic distributors.
• Build and maintain long‑term partner relationships to drive retention, expansion, and partner health.
• Act as an escalation point for commercial matters and coordinate internal resources to support partner success.
•  Achieve personal annual sales targets based on total contract value.
• Drive growth through upsell and cross‑sell motions within the existing partner base.
• Manage the full sales cycle from opportunity qualification to close, in line with ConnectWise pricing, margin, and commercial standards.
• Negotiate contract terms, discounts, and implementation scope where required.
• Average sales cycle expectation: 25–30 days.
• Qualify and develop opportunities within existing accounts to maintain a healthy, repeatable pipeline.
• Provide accurate monthly, quarterly, and annual forecasts.
• Track and report on key metrics including renewals, churn, expansion, and partner performance.
• Maintain high standards of CRM hygiene and forecasting accuracy.
• Develop and execute territory and account plans aligned to partner goals and regional strategy.
• Segment partners based on ICP fit, maturity, and growth potential.
• Work closely with Sales, Marketing, Product, and Partner teams to align on partner strategy and execution.
• Follow the ConnectWise value‑ and solution‑based sales methodology.
• Comfortable with regular outbound activity, including 40–50 partner interactions per day.

Knowledge, Skills & Abilities:

• Strong understanding of the Nordic MSP and IT channel ecosystem, including distributor‑led partner models.
• Knowledge of MSP, TSP, and security‑focused technology markets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem‑solving capabilities.
• Organised, detail‑oriented, and effective in prioritising multiple partners.
• Ability to work independently with limited supervision.
• Proficiency in Salesforce, Outreach, and modern sales tooling.

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience 
• 3 years of experience in account management, client success, or sales.
• Proven track record of meeting or exceeding client satisfaction and retention targets.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and reporting software. 

Working Conditions:

• Onsite/Hybrid depending on location 
• 0-10% travel may be required

Your Mission

As a Senior Product Designer for Website, you will be fundamental in shaping the future of financial independence for millions of customers. At Bitpanda, we’re removing the barriers to access new opportunities for wealth generation, and you’ll shape how millions of potential customers experience Bitpanda before they interact with our products and services. Our websites are the front door to the brand - playing a critical role in user acquisition, activation, and conversion.

You will own the experience design of multiple customer-facing websites and initiatives, from B2C product landing pages supporting bitpanda.com, marketing and campaign websites, to B2B sub-pages extending our services and beyond. Your mission is to craft intuitive, impactful, and delightful solutions ensuring consistency, clarity, and delivering measurable business outcomes in close collaboration with Product, Engineering, and Marketing stakeholders.

What You’ll Do

• Create and deliver engaging, user-centric full-responsive websites that effectively communicate value propositions, guide users through complex financial concepts, and drive them to convert.
• Own website-related projects and initiatives from start to finish, including running design sprints and collaboration sessions to understand and explore customer problems, sketching, wireframing, low and high fidelity prototyping, user testing, and leading stakeholder reviews.
• Collaborate with product marketing managers, product managers, engineers, and other stakeholders to turn user insights and business needs into hypotheses and products that drive balanced business value through a process of rapid exploration, definition, and validation.
• Mentor your peers and act as a proactive voice for user experience, helping our team to work together efficiently and ensure a high level of maturity.
• Help other disciplines understand the business value of design by shipping experiences that are measurable towards Bitpanda's vision and strategy

Who You Are

• You bring a versatile set of product design skills (product, interaction and visual design) and thrive in fast-paced, dynamic environments where you can handle multiple projects with minimal direction.
• You have 5+ years of experience designing customer-facing websites and landing pages in cross-functional teams – ideally in fintech, crypto, or other complex domains – utilizing tools like Figma, Miro, and JIRA, and modern design systems and processes.
• You’re passionate about crypto and financial products, with a strong interest in how design, content, and layout influence user behavior. You have extensive experience leveraging analytics and user insights to optimize funnels and landing pages to improve performance.
• You are comfortable leading design and can collaborate seamlessly with multiple set of stakeholders and peers to define project goals, timelines, constraints, and priorities.

• You’re fluent in English (German is a plus) and excel at cross-team collaboration.

Your mission

As a Senior Associate within the Customer Retention team at Bitpanda, your mission is to maximize customer lifetime value by minimizing churn and building sustained, long-term loyalty. 

You will be the bridge between complex financial or regulatory requirements and our users, turning potentially friction-heavy moments into opportunities for trust-building. By combining an exceptionally customer-centric approach with the expertise of a seasoned support specialist, you will prevent customer drop-off, resolve delicate escalations, and champion the voice of the user to improve the overall Bitpanda journey.

What you’ll do

• Prevent Customer Drop-off: Proactively outreach to users regarding delicate compliance and regulatory cases, ensuring they feel supported rather than sidelined during complex processes. 
• Actively gather user feedback to identify sentiment trends, working to improve customer loyalty and drive positive Net Promoter Scores initiatives. 
• Provide fast remediation for high-priority tickets and escalations, acting with a sense of urgency to close cases and restore user confidence. Surface Insights: Report on delicate cases and relevant findings to your manager and the wider team, ensuring that recurring pain points are identified. 
• Work closely with internal stakeholders to refine user communication and streamline the customer journey based on your frontline findings. 
• Manage your daily priorities and case-load with a high degree of independence, ensuring high-impact moments are handled efficiently..

Who you are 

• Experienced Support Specialist: Proven background in high-touch customer support, ideally in phone support or a similar environment where de-escalation is key. 
• Expert Communicator: Ability to translate complex financial and regulatory jargon into clear, empathetic, and actionable guidance for customers. 
• Customer-Centric & Patient: A naturally social mindset with the patience to handle difficult conversations and a passion for building lasting loyalty. 
• Problem Solver: You are solution-oriented and capable of prioritizing tasks effectively to close complex cases in a fast-paced environment. 
• Bilingual: Fluent in German (native or near-native level) and comfortable engaging in English with professionalism and personality. 

Die Tochtergesellschaft von Hilti Fieldwire, Inc. sucht Verstärkung. Diese Position bietet Ihnen die Möglichkeit, Teil des Hilti-Teams zu werden. Der/Die ausgewählte Kandidat/in wird als Mitarbeiter/in bei Hilti, Inc. tätig sein. Bei Interesse bewerben Sie sich bitte.

WEN SUCHEN WIR?

Die Digitalisierung traditioneller Branchen liegt Ihnen am Herzen und Sie möchten mit einem internationalen Marktführer eine bessere Zukunft bauen? Sie sind Weggestalter:in, gehen neue Themen proaktiv an und setzen diese eigenständig um? Dabei bekommen Sie das Beste aus zwei Welten: die Sicherheit eines Traditionsunternehmens kombiniert mit der Start-Up-Dynamik unseres Fieldwire- Teams.

Mit Ihrer Empathie und Lösungsorientierung begeistern Sie unsere Kund:innen aus der Baubranche. Dabei greifen Sie auf Ihre Erfahrungen in der Baubranche (z.B. als Projektleiter:in oder Bauleiter:in) und ggf. Erfahrung im Bereich Customer Success Management bzw. Customer Care zurück und übertragen diese auf Ihre neue Aufgabe.

Mit der Akquise von Fieldwire geht Hilti einen großen Schritt in Richtung Software Company und in die digitale Zukunft der Baubranche. Hinterlassen Sie Ihren Fußabdruck und legen Sie so die Basis für Ihre weiterführende Karriere bei Hilti.

Ihr Wohnort ist ihr Arbeitsort, trotzdem sind Sie digital und in regelmäßigen Präsenz-Teammeetings eng mit Ihrem Team vernetzt.

Ihre Aufgaben

Die Hauptaufgaben unseres/unserer zukünftigen Construction Success Managers/Managerin umfassen:

• Die enge Zusammenarbeit mit potenziellen und bestehenden Kunden (mit Fokus auf Kunden mit dem größten Potenzial), um deren Workflows mit unserer Technologie zu verknüpfen und aufzuzeigen, wie sie Fehler reduzieren und die Effizienz steigern können. Sie beraten und begleiten Kunden bei erfolgreichen Plattformimplementierungen, Schulungen und kontinuierlichen Kundenbindungsprogrammen, um Kundenzufriedenheit und Kundenwachstum zu gewährleisten.
• Als Fieldwire-Produktexperte arbeiten Sie eng mit unserem Vertriebsteam zusammen, um Kunden dabei zu helfen, den maximalen Nutzen aus Fieldwire zu ziehen – basierend auf ihren Geschäftszielen. Wir gehen bei der Zusammenarbeit mit Kunden genauso vor wie bei jedem Bauprojekt: Wenn wir auf Hindernisse stoßen, entwickeln wir Lösungen.
• Sie planen, bereiten vor und führen strategische Geschäfte in komplexen Vertriebszyklen über den gesamten Kundenlebenszyklus hinweg gemeinsam mit dem Vertrieb durch.
• Sie führen virtuelle und persönliche Demos, Schulungen und Workflow-Beratungen für Kunden durch. Sie sind Experte für Bauprojekte und Produkte.
• Sie beraten Kunden, um ihre aktuellen Workflows und Herausforderungen zu verstehen und geben proaktiv Empfehlungen zur Anpassung an unsere Technologie, um Akzeptanz und Skalierbarkeit zu gewährleisten.
• Sie betreuen ein Portfolio von Neu- und Bestandskunden, um deren Fieldwire-Nutzung und -Prozesse zu optimieren und langfristige Kundenbeziehungen aufzubauen und zu pflegen.
• Sie unterstützen das Produktteam, indem Sie Probleme identifizieren und Kundenfeedback zur Produktverbesserung weitergeben.
• Einbindung bestehender Kunden in Marketinginitiativen und Veranstaltungen, die Fieldwire in der Branche stärken.

Wir bei Fieldwire suchen einen Construction Success Manager mit folgenden Qualifikationen und Erfahrungen:

• Erfahrung in der Baubranche, idealerweise als Projektingenieur, stellvertretender Projektleiter oder Projektleiter
• Bachelor-Abschluss in Ingenieurwesen oder einem verwandten Bereich
• Mindestens 3 Jahre Berufserfahrung in der Baubranche oder einer verwandten Branche
• Ausgezeichnete Kommunikationsfähigkeit mit der Fähigkeit, komplexe Sachverhalte klar und verständlich zu erklären und zu präsentieren
• Diplomatisches Geschick und Geduld im Umgang mit Kundenanliegen
• Souveräner Umgang mit allen Ansprechpartnern, von Handwerkern bis hin zu Führungskräften und CEOs
• Hohe Eigenmotivation, ausgeprägte Organisationsfähigkeit sowie starkes kritisches und analytisches Denkvermögen
• Bereitschaft, ca. 50 % der Arbeitszeit im Kundengespräch zu verbringen und bei Bedarf zu Teammeetings zu reisen
• Interesse an der Weiterentwicklung und Mitgestaltung eines dynamischen Arbeitsumfelds
• Sehr gute Englischkenntnisse und fließende Deutschkenntnisse (Niveau muttersprachlich)

Warum Fieldwire?

Fieldwire ist eine Software für das Baustellenmanagement, die weltweit in über 1.000.000 Projekten eingesetzt wird. Wir arbeiten mit Leidenschaft daran, die Zusammenarbeit von Teams zu optimieren. Wir entwickeln eine speziell auf Bauteams zugeschnittene Baustellenmanagement-Plattform – für operative Exzellenz in einer der größten globalen Branchen mit einem Jahresvolumen von 10 Billionen US-Dollar. Wir bieten ein erstklassiges, benutzerfreundliches Produkt, das auf den Bedürfnissen unserer Kunden basiert.

Fieldwire löst das Problem des Informationszugriffs und der Koordination von Arbeitskräften in großem Umfang für einige der größten Projekte weltweit. Die Fieldwire-App hat basierend auf Tausenden von Kundenbewertungen eine Bewertung von fast fünf Sternen. Fieldwire wurde von führenden Risikokapitalgebern finanziert und hat bereits die Zusammenarbeit Tausender Unternehmen weltweit revolutioniert. Fieldwire wurde im November 2021 von Hilti für 300 Millionen US-Dollar übernommen.

Vergütung

Die geschätzte Gehaltsspanne für diese Position liegt zwischen 75.000,00 € und 85.000,00 €.

Das tatsächliche Gehaltsangebot berücksichtigt sorgfältig verschiedene Faktoren wie Ihre Fähigkeiten, Qualifikationen und Berufserfahrung.

Wo befindet sich der Arbeitsort?

Diese Stelle ist vollständig remote in Österreich zu besetzen.

Hilti Fieldwire, Inc.'s affiliate is hiring. This position is an opportunity to join the Hilti, Inc. team. The candidate selected for this position will be a Hilti, Inc. team member. If interested, please complete our application.

Who we’re looking for

We are looking for field‑based or office‑based construction professionals with experience using software to plan and manage construction projects. Our ideal candidate is proactive, detail‑oriented, friendly, and passionate about improving the construction industry. Our Construction Success Managers work closely with clients by advising and guiding them through platform deployments, trainings, workflow consultations, and continuous engagement programs that ensure their satisfaction and drive Fieldwire account expansion.

What you’ll be doing

The primary responsibilities for our next Construction Success Manager will be to:

• Working closely with prospects and existing clients (with a focus on those with the highest potential), connecting customer workflows to our technology to show how they can reduce errors and improve efficiency. You will advise and guide customers through successful platform deployments, trainings, and continuous engagement programs that ensure satisfaction and account expansion.
• As a Fieldwire product expert, partnering with our Sales team to help customers extract maximum value from Fieldwire based on their business goals and objectives. We approach working with clients the same way we would approach any construction project: if we see roadblocks, we problem‑solve and find solutions.
• Partnering with Sales to plan, prepare, and execute strategic deals in complex sales cycles across the customer lifecycle.
• Performing virtual and in‑person demos, trainings, and workflow consultations for customers. You are expected to be both the Construction and Product expert.
• Consulting with customers to understand their current workflows and pain points and making proactive recommendations on how to adapt to our technology to ensure adoption and scalability.
• Managing a portfolio of new and existing customers to improve their Fieldwire usage and processes and building and maintaining long‑lasting relationships.
• Assisting the Product team by identifying issues and communicating customer feedback for product improvements.
• Engaging existing customers in marketing initiatives and events that promote Fieldwire within the industry.

At Fieldwire, we’re looking for our next Construction Success Manager to have the following skills and experiences:

• Previous experience in the construction industry, ideally as a Project Engineer, Assistant Project Manager, or Project Manager
• A Bachelor’s degree in Engineering or another construction‑related field
• 3+ years of construction or construction‑related industry experience
• Excellent communication skills, with the ability to explain and present complex concepts in a clear and accessible way
• Diplomacy and patience when working through customer issues
• Comfort interacting with everyone from tradespeople to senior leaders and CEOs
• Self‑motivation, strong organization, and strong critical and analytical thinking skills
• Desire to spend ~50% of your time talking with customers, with willingness to travel for team meetings as needed
• Interest in learning and contributing to a dynamic, evolving environment
• Very strong command of English, and native‑level fluency in German

Why Fieldwire?

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.

Compensation

The estimated pay ranges for this role are as follows: €75,000.00 - €85,000.00

The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience.

Where is the job located?

This role is fully remote within Austria.

Are you ready to shape the future of finance?

Bitpanda, one of Europe’s fastest-growing fintech companies, is building something game-changing, and we want you to be part of it.

We’re launching a brand-new Operations division with one clear purpose: to deliver premium, world-class support to our users, with a strong focus on phone-based customer service.
We’re looking for people who are confident communicators, thrive in real-time conversations, and genuinely enjoy helping customers over the phone.

This new team will be a cornerstone of Bitpanda’s future, ensuring millions of users receive fast, friendly, and reliable support. By joining, you won’t just step into a role, you’ll directly shape how people experience Bitpanda every single day and play a key part in how we redefine the way the world invests.

What You’ll Do (Day-to-Day)

As part of Bitpanda’s new Operations division, you will:

• Provide world-class service to our users primarily through phone support, and occasionally via tickets or live chat, always delivering timely, professional assistance that drives satisfaction and loyalty
• Align daily with your manager and collaborate closely to meet team and company targets
• Dive into user feedback to identify key product or feature requests and share meaningful insights with internal teams
• Spot opportunities to streamline and improve support processes
• Partner with other departments to elevate customer satisfaction and help boost our Net Promoter Score (NPS)
  
  

Who We’re Looking For

We’re searching for ambitious, adaptable, and curious people who:

• Experience in phone-based customer support, is a plus
• Communicate clearly and professionally
• Are fluent in German (C2) and comfortable in English (B2+)
  
• Thrive in a fast-moving, dynamic environment and are open to shift work (including evenings/weekends)
• Have experience with tools like Zendesk (a plus, not a must)
• Are interested in fintech, crypto, or financial markets (optional but beneficial)

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you’re not interested in interviewing for a role that isn’t currently open, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2025 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and help customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee.

This is an exciting time to join Remote and make a personal difference in the global employment space as an Account Executive, joining our Sales Team. This is a pure hunting role as an Account Executive, driving net new business for Remote.

What you bring

• Fluent level of German and English
• High level of integrity and work ethic
• Self-motivated and self-directed; able to work independently and as an active member of the team
• Efficient in multitasking, prioritization, and time management
• In-depth understanding of company services and its position in the industry
• In-depth knowledge of sales processes
• Demonstrated ability to initiate and convert prospects, close deals and achieve sales quotas
• Success in qualifying opportunities involving multiple key decision makers
• Strong problem identification and objections resolution skills
• Ability to confidently make cold calls to build pipelines
• Ability to build trust with a client and work as an advisor
• Capable of forecasting sales to achieve targets on a monthly basis
• Experience with customer relationship management (CRM) tools
• Strong customer service skills
• Experience in the HR industry a plus
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Create 'Land' opportunity deals that include detailed notes with accurate close dates
• Maintain a clean and current pipeline of volume based, high velocity opportunities
• Efficiently present and deliver all information to potential clients
• Proactively answer potential client questions and follow-up call questions in a prompt manner
• Internal collaboration and communication with key departments that support client process, experience and support
• Close sales deals efficiently while kindly guiding clients through process
• Meet and exceed sales quota based on role level and manage the entire sales cycle
• Identify new opportunities and manage the entire sales cycle from prospecting to close
• Understands the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs.
• Self-generates leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events.

Practicals

• You'll report to: Manager, Sales
• Team: Sales
• Location:For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; DACH region

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The On-Target Earnings for this position is between $74,650 USD to $168,000 USD. The base salary is 50%. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

1. Interview with Recruiter 
2. Interview Hiring Manager
3. Feedback

Position: Field Applications Scientist I, EMEA

Position Type: Full-Time

Department: Scientific Support

Location: DACH region (Germany / Austria / Switzerland). Remote. Must be close to a major airport (within 50 kms).

Experience: MS required; 4+ years experience in a Field Applications role 

Position Summary

Watchmaker Genomics (WMG) is inviting applications for the full-time position of Field Applications Scientist I, EMEA (remote) based in the DACH region.

This position reports to the Associate Director, Field and Automation Support and will be mainly responsible for providing field technical support for Watchmaker’s Next-Gen Sequencing (NGS) and precision enzyme product portfolios. This position will support the EMEA technical team by providing pre- and post-sales technical and scientific support, including presenting technical content to customers and distributors, co-travel with sales team members, attending and/or presenting at conferences and assisting with various marketing activities. This position is field based, with up to 75% travel within EMEA (potential for international travel outside EMEA). 

Prior experience with providing field application support is required. The successful candidate will be self-motivated, proactive, and thrive in a dynamic, fast-paced working environment contributing directly to our company culture and success.

The position is expected to have a deep technical understanding of our current product portfolio, maintain knowledge of current and new NGS products, workflows-associated applications, competitor products and NGS automation support offerings, and identify and escalate changes in the market dynamics. This position is also accountable for providing customer feedback on WMG products, in addition to identifying unmet customer needs that will enable the development of new and innovative products.

Responsibilities

• Responsible for providing pre- and post-sales technical and scientific support, both onsite and remote, for customers and distributors across WMG’s NGS and precision enzyme product portfolio. 
• EMEA-based travel (up to 75%) activities including co-travel with sales team members, meetings with key customers, providing training and troubleshooting, and participating in trade shows/conferences. Possible opportunity for further international travel.
• Provides deep product knowledge to solve customer challenges. Triages issues, troubleshoots investigations, and identifies solutions.
• Creation of training material, and presenting technical content to new or current customers or distributors.
• Inform and implement processes as a part of our EMEA-field based scientific support organization.
• Maintain expert-level knowledge of current and new NGS products and workflows, our precision enzyme portfolio and associated applications, competitor products and NGS automation support offerings. 
• Provide customer and market feedback on WMG products; Identify and communicate unmet customer needs that will aid in the development of new and innovative products.
• Work closely with the commercial team to identify and support collaborations with leading research institutions and industry partners to accelerate the sales cycle, including both pre-sales and post-sales troubleshooting. 
• Support marketing activities including generation of customer-facing technical content (i.e. posters, app/tech notes, white papers, webinars) as well as participating in and presenting at trade shows/conferences.
• Participate in sales, marketing, and product strategy meetings when appropriate. 
• Follow best practices and documentation requirements for customer-related activities and events in CRM.
• Additional duties as required within the remit and responsibilities of the role.

Required Qualifications and Experience

Relevant experience providing field-based applications support for next-generation sequencing (NGS) experiments and/or other advanced genomics applications. Relevant experience includes working in high-throughput sequencing labs developing, optimizing and troubleshooting NGS workflows both manually and on automated platforms and managing large sequencing projects. 

Qualified candidates will have a proactive approach with a can-do attitude, and be great communicators with a high level of self-motivation. Candidates will also have a strong desire to continually improve, learn and collaborate to help WMG stay at the forefront of exciting new applications spaces. Candidates will be able to demonstrate a high standard experience to our customer base, excel in the art of troubleshooting, and take ownership and pride in their work.

Candidates will have the courage to initiate discussions with customers to challenge the current "status quo" and have the confidence to drive change and adoption of new concepts. Full product training will be provided.

The following skills and experience are requirements for the position:

• MSc in Genetics, Molecular Biology, Biochemistry or related field
• 4+ Years experience within NGS field applications 
• Advanced knowledge of and practical experience with experimental design, applications/assay development, NGS library preparation, PCR, qPCR, good lab practices, and troubleshooting. Automation knowledge of NGS assays is a plus. 
• Ability to travel up to 75% of time 
• Strong customer consultative skills which includes application of scientific knowledge and analysis, exceptional customer engagement, and fostering of customer relationships
• High self-motivation and must have demonstrated ability to work in a collaborative team environment
• Experience with CRM software (particularly Salesforce.com) highly desirable
• Excellent verbal and written communication skills
• Fluent in English (required), multiple languages is a plus (German, preferred)

Application Requirements 

To apply for the position, please submit the following in a PDF format on watchmakergenomics.com: 

• Letter of motivation (upload where it says cover letter)
• Resume or Curriculum vitae, highlighting relevant qualifications and experience

Applications without a Letter of Motivation will not be considered.

Applications will be accepted on a rolling basis and the position will remain open until filled; however, early submission is encouraged as review will begin immediately.

If selected to participate in the interview process, the names and contact information of three professional references who are able to assess your suitability for the position in terms of the specified requirements will be requested.

*** NO RECRUITMENT AGENCIES PLEASE

We are only accepting direct applications for this position. We are not working with external recruiters or agencies at this time. Unsolicited resumes or candidate submissions from third-party recruiters will not be considered and will be deemed the property of Watchmaker Genomics.

*** WE ARE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Watchmaker Genomics is committed to being an equal opportunity employer and creating a culturally diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics as protected by applicable law..

This position may be subject to pre-employment checks, including driving history check, drug screening and a background check for any convictions directly related to its duties and responsibilities. All pre-employment checks will comply with all applicable federal, state, and local laws.

As a Sales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of the mid-market hotel landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. This is a hunter role focusing on acquiring new clients. 

Our Strategic Sales Team:

We partner with the world’s most ambitious hospitality businesses. One day, you’ll be at a tech conference, exchanging insights with industry leaders. The next, you’ll be advising founders of an emerging alternative accommodation brand on how to scale globally.

You’ll work with hotel groups seeking a unified platform for revenue, reservations, distribution, and marketing. Large independent properties will rely on you to help them stand out against global brands.

As a fast-growing player in the mid-market, we need entrepreneurial thinkers who challenge the status quo. You’ll collaborate across Marketing, Support, Product, and Partnerships to deliver the best solutions while balancing client advocacy with business strategy. And, of course, we want you to enjoy the journey—because transforming hospitality should be just as exciting as the industry itself.

What You Bring to the Team:

• Build and execute a sales strategy targeting independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.
• Deliver on your sales forecasts to ensure that we hit our ambitious goals
• Conduct exceptional virtual client presentations that clearly articulate Cloudbeds’ value proposition 
• Represent Cloudbeds at major industry events, serving as a brand ambassador and building connections with potential clients and influencers.
• Provide valuable feedback from the field to sales leadership, product and marketing teams.
• Cultivate strong post-sale relationships (NOT Account Management, that’s another team) that lead to happy clients and fuel valuable referrals.

What Sets You Up for Success:

• 5+ years of experience as a top-performing sales professional, using a highly consultative approach.
• A deep understanding of the mid-market hotel ecosystem with a proven track record of successfully selling to independent hotels, groups and driving ARR growth
• Expertise in hospitality technology, with a passion for helping hotels thrive through innovative solutions. Good knowledge of PMS technology.
• Strong business acumen, exceptional negotiation skills, and a consultative sales approach.
• Proven success in building pipelines independently, without BDR/SDR support
• Expertise in Salesforce CRM and experience with long-term pipeline management
• Exceptional communication and listening skills
• German language fluency
• Alignment with Cloudbeds’ core values

As a Sales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of the mid-market hotel landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. This is a hunter role focusing on acquiring new clients. 

Our Strategic Sales Team:

We partner with the world’s most ambitious hospitality businesses. One day, you’ll be at a tech conference, exchanging insights with industry leaders. The next, you’ll be advising founders of an emerging alternative accommodation brand on how to scale globally.

You’ll work with hotel groups seeking a unified platform for revenue, reservations, distribution, and marketing. Large independent properties will rely on you to help them stand out against global brands.

As a fast-growing player in the mid-market, we need entrepreneurial thinkers who challenge the status quo. You’ll collaborate across Marketing, Support, Product, and Partnerships to deliver the best solutions while balancing client advocacy with business strategy. And, of course, we want you to enjoy the journey—because transforming hospitality should be just as exciting as the industry itself.

What You Bring to the Team:

• Build and execute a sales strategy targeting independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.
• Deliver on your sales forecasts to ensure that we hit our ambitious goals
• Conduct exceptional virtual client presentations that clearly articulate Cloudbeds’ value proposition 
• Represent Cloudbeds at major industry events, serving as a brand ambassador and building connections with potential clients and influencers.
• Provide valuable feedback from the field to sales leadership, product and marketing teams.
• Cultivate strong post-sale relationships (NOT Account Management, that’s another team) that lead to happy clients and fuel valuable referrals.

What Sets You Up for Success:

• 5+ years of experience as a top-performing sales professional, using a highly consultative approach.
• A deep understanding of the mid-market hotel ecosystem with a proven track record of successfully selling to independent hotels, groups and driving ARR growth
• Expertise in hospitality technology, with a passion for helping hotels thrive through innovative solutions. Good knowledge of PMS technology.
• Strong business acumen, exceptional negotiation skills, and a consultative sales approach.
• Proven success in building pipelines independently, without BDR/SDR support
• Expertise in Salesforce CRM and experience with long-term pipeline management
• Exceptional communication and listening skills
• German language fluency
• Alignment with Cloudbeds’ core values

Du willst mehr als nur einen Job? Dann bist du bei uns genau richtig! Bei GoStudent gestaltest du die Bildung von morgen! Gemeinsam mit einem ambitionierten Team setzen wir uns täglich dafür ein, das volle Potenzial von Kindern zu entfalten. Wir kombinieren maßgeschneiderte Nachhilfe mit innovativer Technologie und KI-gestützte Lösungen. Von personalisierten AI-Tutoren über spannende Lesson Summaries bis hin zu maßgeschneiderten Lernquizzen und individuellem Feedback, gestalten wir die Lernreise für jede:n Schüler:in erfolgreich und nachhaltig.

Deine Rolle auf unserer Mission:

• Die perfekte Kombination – Du steuerst Vertrieb & Customer Success – von der ersten Beratung bis zur langfristigen Betreuung.
• Beraten & Überzeugen – Du berätst Eltern und Schüler:innen, empfiehlst optimale Lernlösungen und vermittelst passende Tutor:innen.
• Abschlüsse generieren – Du erzielst Abschlüsse, begeisterst Familien für Nachhilfe-Pakete und schließt Verträge erfolgreich ab.
• Kundenbeziehungen aufbauen – Du stärkst die Kundenbindung, betreust deinen Kundenstamm und optimierst die Lernerfahrung
• Upselling & Empfehlungen – Du steigerst den Umsatz durch Upselling-Strategien und förderst Empfehlungen gezielt.

Das bringst du mit:

• Sehr gute Deutschkenntnisse (C2) – Du kommunizierst sicher mit deutschsprachigen Eltern und kannst sie für unser Angebot begeistern.
• Sales-Mindset & Eigeninitiative – Du liebst es, Menschen zu überzeugen, baust aktiv deinen Kundenstamm aus und setzt dir ehrgeizige Ziele.
• Starke kommunikative Fähigkeiten – Du überzeugst, hörst genau zu, findest Lösungen, und schaffst es, Vertrauen aufzubauen.
• Erfahrung im Vertrieb oder Kundenbetreuung (von Vorteil) – Du hast bereits erste Berührungspunkte mit Sales oder Kundenbetreuung gesammelt? Perfekt!
• Erfahrung mit CRM-Systemen (von Vorteil) – Falls du schon mit CRM-Tools gearbeitet hast, bist du bestens vorbereitet.

💡 Deine Zukunft: Diese Rolle ist dein Sprungbrett in die Welt des Vertriebs & Customer Success – und darüber hinaus. Dein Erfolg bestimmt deinen nächsten Schritt!

🎥 Erfahre von unseren Account Managern aus erster Hand, wie ihre Erfahrungen bei uns sind – in diesem Video!

Vergütung:

• Verdiene bis zu 50.000 € brutto pro Jahr (Grundgehalt + Provisionen basierend auf erreichten Zielen) – und das Beste? Deine Provisionen sind unbegrenzt!
• Das Grundgehalt liegt zwischen 27.000 € und 30.000 € brutto pro Jahr, abhängig von deiner Erfahrung und Qualifikation.

Unser Weg, dein volles Potenzial zu entfalten:

• Wir wachsen zusammen: Setze Deine Karriere mit klaren Entwicklungspfaden und unserem Spark! Growth & Development Programm fort. Erhalte Zugang zu 1000en Kursen auf LinkedIn Learning, unserem Spark! Mentorship-Programm und monatlichen Learning Sessions. Nutze 30 kostenlose Lerneinheiten, um GoStudent selbst zu erleben

Unser Bekenntnis zu Offenheit

Wir schätzen deine einzigartigen Fähigkeiten und deine Leidenschaft. Wir stellen nicht nach Alter, Geschlecht, Nationalität oder politischer Meinung ein – bei uns zählen dein Talent und deine Motivation. Selbst wenn du ein Einhorn bist – genau wie GoStudent: Glaubst du daran, einen positiven Einfluss zu haben? Dann bewirb dich, auch wenn du nicht alle Anforderungen erfüllst. Vielfalt macht uns kreativer, innovativer und stärker.

Möchtest du mehr erfahren? Dann besuche unsere Karriereseite unter „Wer wir sind“!

Bist du bereit, mit uns Bildung neu zu denken, dich in einem ambitionierten Team weiterzuentwickeln und einen echten Impact zu haben – dann bewirb dich jetzt! 🚀

Bitte lade deinen Lebenslauf im PDF-Format hoch, vorzugsweise auf Englisch, da das DOC-Format möglicherweise nicht unterstützt wird.

Disclose Privacy & Compliance Information

Du willst mehr als nur einen Job? Dann bist du bei uns genau richtig! Bei GoStudent gestaltest du die Bildung von morgen! Gemeinsam mit einem ambitionierten Team setzen wir uns täglich dafür ein, das volle Potenzial von Kindern zu entfalten. Wir kombinieren maßgeschneiderte Nachhilfe mit innovativer Technologie und KI-gestützte Lösungen. Von personalisierten AI-Tutoren über spannende Lesson Summaries bis hin zu maßgeschneiderten Lernquizzen und individuellem Feedback, gestalten wir die Lernreise für jede:n Schüler:in erfolgreich und nachhaltig.

Deine Rolle auf unserer Mission:

• Die perfekte Kombination – Du steuerst Vertrieb & Customer Success – von der ersten Beratung bis zur langfristigen Betreuung.
• Beraten & Überzeugen – Du berätst Eltern und Schüler:innen, empfiehlst optimale Lernlösungen und vermittelst passende Tutor:innen.
• Abschlüsse generieren – Du erzielst Abschlüsse, begeisterst Familien für Nachhilfe-Pakete und schließt Verträge erfolgreich ab.
• Kundenbeziehungen aufbauen – Du stärkst die Kundenbindung, betreust deinen Kundenstamm und optimierst die Lernerfahrung
• Upselling & Empfehlungen – Du steigerst den Umsatz durch Upselling-Strategien und förderst Empfehlungen gezielt.

Das bringst du mit:

• Sehr gute Deutschkenntnisse (C2) – Du kommunizierst sicher mit deutschsprachigen Eltern und kannst sie für unser Angebot begeistern.
• Sales-Mindset & Eigeninitiative – Du liebst es, Menschen zu überzeugen, baust aktiv deinen Kundenstamm aus und setzt dir ehrgeizige Ziele.
• Starke kommunikative Fähigkeiten – Du überzeugst, hörst genau zu, findest Lösungen, und schaffst es, Vertrauen aufzubauen.
• Erfahrung im Vertrieb oder Kundenbetreuung (von Vorteil) – Du hast bereits erste Berührungspunkte mit Sales oder Kundenbetreuung gesammelt? Perfekt!
• Erfahrung mit CRM-Systemen (von Vorteil) – Falls du schon mit CRM-Tools gearbeitet hast, bist du bestens vorbereitet.

💡 Deine Zukunft: Diese Rolle ist dein Sprungbrett in die Welt des Vertriebs & Customer Success – und darüber hinaus. Dein Erfolg bestimmt deinen nächsten Schritt!

🎥 Erfahre von unseren Account Managern aus erster Hand, wie ihre Erfahrungen bei uns sind – in diesem Video!

Vergütung:

• Verdiene bis zu 50.000 € brutto pro Jahr (Grundgehalt + Provisionen basierend auf erreichten Zielen) – und das Beste? Deine Provisionen sind unbegrenzt!
• Das Grundgehalt liegt zwischen 27.000 € und 30.000 € brutto pro Jahr, abhängig von deiner Erfahrung und Qualifikation.

Unser Weg, dein volles Potenzial zu entfalten:

• Flexibel & fokussiert arbeiten – Profitiere von unserem hybriden Arbeitsmodell mit 2-3 flexiblen Tagen pro Woche und einem Meeting Free Friday für ungestörte Produktivität.
• Wir wachsen zusammen: Setze Deine Karriere mit klaren Entwicklungspfaden und unserem Spark! Growth & Development Programm fort. Erhalte Zugang zu 1000en Kursen auf LinkedIn Learning, unserem Spark! Mentorship-Programm und monatlichen Learning Sessions. Nutze 30 kostenlose Lerneinheiten, um GoStudent selbst zu erleben
• Work Smart, Play Hard: Unsere regelmäßigen Team- und Office-Events sorgen für gute Stimmung. Wir glauben an Zusammenhalt, gemeinsames Feiern und jede Menge Spaß.

Unser Bekenntnis zu Offenheit

Wir schätzen deine einzigartigen Fähigkeiten und deine Leidenschaft. Wir stellen nicht nach Alter, Geschlecht, Nationalität oder politischer Meinung ein – bei uns zählen dein Talent und deine Motivation. Selbst wenn du ein Einhorn bist – genau wie GoStudent: Glaubst du daran, einen positiven Einfluss zu haben? Dann bewirb dich, auch wenn du nicht alle Anforderungen erfüllst. Vielfalt macht uns kreativer, innovativer und stärker.

Möchtest du mehr erfahren? Dann besuche unsere Karriereseite unter „Wer wir sind“!

Bist du bereit, mit uns Bildung neu zu denken, dich in einem ambitionierten Team weiterzuentwickeln und einen echten Impact zu haben – dann bewirb dich jetzt! 🚀

Bitte lade deinen Lebenslauf im PDF-Format hoch, vorzugsweise auf Englisch, da das DOC-Format möglicherweise nicht unterstützt wird.

Disclose Privacy & Compliance Information