We are seeking an experienced Senior Engineer - ServiceNow Platform with deep technical expertise in IT Service Management (ITSM), IT Asset Management (ITAM), Platform Integrations, Discovery. The ideal candidate will have proven experience designing, implementing, and managing complex ServiceNow platform solutions. This role will involve overall platform implementation, driving innovation, ensuring system optimization, and responsible for solution design for platform delivery. Ideal candidates demonstrate strong leadership skills to guide technical teams and business stakeholders.

Key Responsibilities:

• Platform Strategy:
• Lead the overall design of the ServiceNow platform, ensuring alignment with business goals and industry and technical best practices.
• Collaborate with business leaders, stakeholders, and technical teams to develop and implement innovative solutions using ServiceNow platform.
• Define platform roadmaps, by ensuring scalability, performance, stability, and audit compliance.
• Lead the design of workflows, integrations, and modules to extend the ServiceNow platform’s capabilities.
• ServiceNow Implementation & Optimization:
• Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, ITOM, SecOPs, GRC, TPRM, and other relevant modules.
• Manage platform upgrades and ensure all applications are optimized and adhere to enterprise security and compliance standards.
• Provide technical guidance to configure, customize, and develop on the ServiceNow platform based on business needs.
• Manage the documentation of solutions, internal technical and process knowledge base materials, and training of process owners and stakeholders.
• Leadership:
• Provide process governance and technical best practices.
• Providing mentorship and guidance for a team of ServiceNow engineers
• Work closely with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and ensure platform success.
• The ability to meet strict deadlines and other targets both individually and as the leader of multiple teams, strong decision maker.
• Stakeholder Engagement & Communication:
• Engage with executive leadership and management to understand business objectives, providing solutions that deliver tangible value and measurable outcomes.
• Coordinate with ServiceNow team management to ensure clear communication regarding project status, challenges, and milestones.
• Continuous Improvement:
• Establish technical governance and best practices to continuously improve platform performance and operational efficiency.
• Stay current with the latest ServiceNow trends, releases, and best practices, proactively applying new technologies and functionalities to enhance the platform.
• Create a safe space for engineering team members to experiment with technical solutions that may solve organizational problems.

Required Qualifications:

• Experience:
• 8+ years of experience with ServiceNow, including deep technical expertise in ITSM, ITAM, ITOM, SecOPs, GRC, and TPRM modules.
• Strong experience in architecture and design of ServiceNow platform implementations, including workflows, custom apps, and integrations.
• Proven experience leading technical teams, process governance and delivering large-scale projects.

• Technical Skills:
• Proficiency with scripting languages (JavaScript, Glide, etc.) in the context of ServiceNow platform development and Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
• Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change Request Management processes.
• Experience integrating ServiceNow with external systems via REST/SOAP APIs, Integration Hub and Spokes.
• Nice to have Perl and Python programming in Linux environment.
• Experience with Agile, Scrum and Kanban development methodologies.

• Leadership & Communication:
• Demonstrated ability to mentor technical teams, ensuring a collaborative and high-performance culture.
• Excellent verbal and written communication skills, with the ability to present complex technical concepts to business leaders and stakeholders.

• Education/Certifications:
• Bachelor's degree in IT, Business, or related field preferred or equivalent work experience.
• ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ITIL v3/v4 certification is a plus.
• Certified Technical Architect (CTA) is a big plus.

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range is $135,800- $183,800.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

Van Leeuwen Ice Cream is hiring a full-time Head of Graphic Design based out of our Brooklyn office. This is a great opportunity for a highly experienced and creative individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience in the CPG and/or retail space, has the ability to work diligently with the marketing team as well as any third-party creative teams, and can thrive in a fast-paced environment (and loves ice cream! and now Fro-Yo!).

The Head of Graphic Design contributes to the Van Leeuwen universe by shaping how the brand comes to life across every customer touchpoint. This role leads art direction across a wide range of initiatives, including packaging design, partnership activations and the continued evolution of our visual identity. You’ll oversee in-store experiences end-to-end, from signage and digital menu displays to store planograms, ensuring every touch point feels cohesive and intentional. The role extends to designing and developing uniforms and merchandise that reflect the brand’s personality beyond the scoop shop.

You’ll collaborate closely with cross-functional teams, including sales and retail, international partners and external creative partners, to conceptualize, execute and scale creative that resonates both in-store and across broader brand moments. This position requires a strong point of view, attention to detail, agility and the ability to translate the Van Leeuwen aesthetic into thoughtful, high-quality design across physical and digital environments.

This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. 

Job Responsibilities

• Direct creative/art across packaging, campaigns, retail environments, partnerships, and digital platforms
• Execute creative direction for the company across all branded materials, including print and digital collateral
• Create and oversee the development of a range of branded materials, including but not limited to Emails, Social Media, Retail Store Signage/Posters, Ads, Website, Coupons, Print Pieces, Packaging Materials, Merchandise
• Continue to evolve the visual identity of the brand 
• Maintain photo asset library and identify images to be used for various platforms
• Implement feedback from leadership and partners to refine and revise work for final production
• Contribute to photoshoots on an as needed basis, in partnership with Social Media Manager and Content Creator
• Prioritize and manage multiple projects within design specifications and budget restrictions
• Manage budgets, timelines, and vendor relationships to deliver high-quality work efficiently
• Set and uphold creative standards, ensuring all outputs meet a best-in-class level of design excellence
• Perform retouching and manipulation of images as needed
• Work with a wide range of media and use graphic design software

Job Requirements

• Bachelor's degree in graphic arts, design, communications, or related field (Or equivalent experience)
• 5 to 10 years of experience in graphic design
• Knowledge of layouts, graphic fundamentals, typography, print, and web design
• Familiarity with HTML and CSS preferred
• Knowledge of Adobe PhotoShop, Illustrator, LightRoom, Sketch, InDesign, and other graphic design software
• Deep expertise in typography, layout, color, and visual storytelling across mediums
• Strong understanding of production processes across print, digital, and environmental design
• Ability to balance creative excellence with business needs, timelines, and budgets
• Excellent eye for aesthetics, details and design trends past and present
• Photography, food styling and set design skills are a big plus
• Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines

Compensation + Benefits

$110,000 - 140,000 annual compensation depending on experience, paid weekly 

Eligible for annual 20% bonus

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Wellness Reimbursement Plan 
• Flexible Time Off - No accrual required
• Paid Sick Time
• Yearly Performance Reviews
• Paid one month sabbatical (eligible after 4 years of continued employment)

The Role

We’re looking for a strategic, hands-on Director of Lifecycle Marketing to drive acquisition and engagement across our portfolio of brands. In this role, you’ll own our full CRM communication strategy by optimizing engagement with existing contacts while expanding our email list and driving more free consultations.

You’ll lead campaign execution, A/B testing, and personalization efforts, supported by a CRM Manager, to maximize performance without compromising brand integrity. You’ll collaborate closely with marketing, product, and sales teams to refine our push notification strategy and deepen app engagement.

You’ll thrive in this role if you’re a data-driven marketer with a strong analytical mindset, deep expertise in platforms like Braze, Iterable, or HubSpot, and a passion for continuous experimentation. You’re comfortable balancing strategic thinking with tactical execution and enjoy working cross-functionally with Sales, SEO, Performance Marketing, Online Events, Customer Success, and Social Media teams to launch programs that deliver results.

Your north star metric? Consultations generated from our contact database.

If you’re excited to build impactful lifecycle programs that create meaningful customer relationships and drive real business outcomes then we’d love to hear from you.

This is an in-person role requiring 5 days/week in our NYC office (Gramercy).

What You'll Do

• Own the end-to-end strategy and execution of lifecycle marketing programs, building clear and personalized user journeys that drive acquisition, engagement, conversion, and retention
• Analyze cohort and segment performance regularly to uncover trends, understand the “why” behind user behavior, and develop actionable insights that inform strategy
• Develop and execute a robust experimentation roadmap to increase acquisition, engagement, and lifetime value through A/B testing and continuous optimization
• Create and manage sophisticated email and SMS campaigns, including drip sequences, targeted newsletters, transactional messages, and upgrade flows, all aimed at increasing product engagement and driving conversion
• Identify drop-off points within the user journey and implement targeted, trigger-based campaigns to address friction and improve key KPIs
• Ensure compliance with deliverability best practices and maintain a strong sender reputation across all messaging platforms (email and SMS)
• Leverage customer segmentation and persona development to tailor messaging, offers, and campaigns that resonate with high-potential customer groups
• Collaborate closely with the data team to define and build end-to-end lifecycle reporting and track performance across channels
• Lead and grow a team of lifecycle marketers, acting as both a player and coach — mentoring team members, advocating for their work, and rolling up your sleeves to contribute directly when needed
• Ensure consistent and personalized messaging across the funnel, delivering the right message to the right person at the right time through the right channel
• Track and report on campaign performance and KPIs, such as lead volume, conversion rates, pipeline growth, LTV, and ROI; provide recommendations to optimize results
• Forecast marketing outcomes and track progress toward growth and revenue goals
• Stay on the cutting edge of AI and martech tools, proactively identifying and implementing technologies that improve efficiency, personalization, and performance across lifecycle programs

Who You Are

• 6–8+ years of lifecycle marketing experience, ideally in high-consideration or long-sales-cycle environments that require thoughtful lead nurturing strategies
• 2–3 years of experience managing and scaling high-performing teams
• Deep expertise in HubSpot; familiarity with Braze, Iterable, or similar tools is a strong plus
• Proficiency in email and SMS marketing automation, including segmentation, triggers, and personalized flows
• Bonus points for experience working with customer data platforms (CDPs) like Simon Data, Iterable, or Optimove
• Basic working knowledge of SQL and comfort querying data
• Strong understanding of HTML and template scripting languages (e.g., Jinja, Django, or ESP-specific templating systems)
• Exceptional copywriting skills with a proven ability to engage target audiences and iterate on messaging based on performance data
• Highly analytical mindset, with a track record of using data to inform campaign strategy and drive measurable results
• Familiarity with Looker or experience in data transformation is a plus
• A balance of creative thinking and analytical rigor. Someone who can conceptualize big ideas and dive into the data
• Comfortable rolling up your sleeves and getting into the weeds. A builder, not just a strategist
• Able to translate data into clear insights and actionable marketing strategies

What We Look For

• A passion for cultivating authentic connections
• Individuals who embody a winning attitude
• A mindset fueled by curiosity
• Determination to hustle and overcome challenges
• An infectious enthusiasm and adaptability
• Boundless energy and relentless tenacity
  
  

The targeted salary for this role is: $150,000 - 160,000. Actual salary is dependent upon several factors, including the applicant's experience, knowledge, skills, and abilities and geographic location. The pay ratio between base pay and target incentive will be finalized at the offer. The pay range is subject to the discretion of the Company.

What You'll Do

• Partner with leaders across: FLOPS (Finance, Legal, Operations, People and Supply Chain) and other key functions to address key business challenges – with a primary focus on People systems and technologies, data pipelines and infrastructure, and large-scale Security and IT initiatives
• Implement  best-practice solutions, including  process changes, configurations, and/or custom enhancements, to drive scalability and operational efficiency .
• Work with FLOPS engineers and stakeholders to design, build and implement engineering solutions as it pertains to FLOPS deliverables 
• Facilitate and lead cross-functional requirement sessions to elicit, document, and analyze business requirements to identify functional scope. Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed).
• Prepare and review documentation for current processes, pain points, and assumptions for business systems and continuously identify opportunities that will streamline workflows and processes across all of our business systems and tools. 
• Draw from your experience to recommend changes in development, maintenance, and system standards that improves the team and our users’ experience while delivering long term scalability.
• Build lightweight technical solutions leveraging your skills with Python/JavaScript

What You Bring

• Bachelor's degree in MIS, CS, Finance or other technical/ analytical fields.
• Minimum 4 years of relevant business experience
• Basic SQL, Python, JavaScript and HTML required
• Basic understanding of UI/UX tools and Flowchart tools (ie. Figma/Lucidchart)
• Experience with designing and supporting integrations between business systems like Workday, Netsuite, Salesforce, 3PL’s, expense systems, etc
• Understand key processes across the entire employee lifecycle  
• Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership for a task as delegating it.
• Ideal candidate is able to handle ambiguity and work effectively in a fast paced and fluid environment.
• Must be willing and able to commute 5 days in office (San Mateo, CA)

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

About the Role

iCapital is looking for a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain the financial software applications we utilize, assist clients with issues, work on special projects, and help with ad-hoc tasks associated with building an innovative company. This role is a mix of finance and technology.

Responsibilities

• Financial reporting and data aggregation tools:
• Analyze and explain portfolio performance results.
• Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
• Perform analysis of private equity and hedge fund statements for input into the system
• Work with clients and partners to resolve data issues.
• Develop and strengthen client relationships:
• Help manage client onboarding, client account setup and training and day-to-day support and issue management.
• Software maintenance and setup:
• Perform system setup and configuration, new client setup, new financial account and asset set-up and classification.
• Assist in data feed management.
• Create custom reports based on client-specific needs.
• Liaise with the vendor partners for enhancements, and system and data issues.
• Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
• Establish operational effectiveness through the development and adoption of policies, procedures, and controls.
• Assess and act upon client and company needs proactively.

Qualifications

• 3-5 years of experience in a related field
• Bachelor's degree from an undergraduate program
• Excellent customer service skills and the ability to foster and maintain effective relationships
• Strong understanding of financial instruments
• Experience with RIA/Wealth management policies, procedures, and client service 
• Experience working with wirehouses or custodians
• Organized and self-motivated with the ability to prioritize tasks and meet deadlines
• Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
• Comfortable with technology, software tools, and applications:
• Able to learn new software quickly
• Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms
• Experience with planning tools such as eMoney, MoneyGuidePro, or similar software
• Strong MS Excel and PowerPoint skills
• Basic knowledge of database concepts, and any type of programming
• Working knowledge of Photoshop, HTML design, and/or similar tools
• Knowledge of various financial products and indices, particularly:
• Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA
• Alternative investments
• Performance reporting calculations and methodologies
• Portfolio management and rebalancing
• How Family Offices, RIAs, and investment advisors work
• Critical thinker, that possesses strong problem-solving skills and can summarize information clearly and concisely, both written and verbal
• Collaborative and able to thrive in a team environment while working independently
• Able to learn quickly and adapt to an expanding environment

Benefits

The base salary range for this role is $75,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

 iCapital is seeking a Client Delivery Advocate Analyst to join the Data Solutions team. This individual must be comfortable working in a dynamic, performance-driven, fast-paced environment, and is committed to delivering a high-quality, accurate product on a time-sensitive basis. Daily activities will be diverse, from setting up and maintaining software applications, to assisting clients with issues, special projects, sales calls, and helping with all the non-related tasks associated with building an innovative company. The role is a mix of finance and technology.

Responsibilities

• Financial Reporting and Data Aggregation tools.
• Analyze and explain portfolio performance results.
• Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
• Analyze private equity and hedge fund statements for input into system.
• Consolidate data from multiple sources and custodians.
• Provide accurate and timely statements and data entry.
• Generate reports as needed.
• Work with clients and partners to resolve data issues.
• Develop and strengthen client relationships via client on-boarding, client account setup, training, day-to-day support and issue management.
• Maintain software maintenance, system setup and configuration which includes new client setup, new financial account and asset set-up and classification. This assists in data feed management, creating custom reports based on client-specific needs, liaise with the vendor partners for enhancements, and system data issues.
• Work with the team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
• Establish operational effectiveness through the development, adoption of policies, procedures, and controls.

Qualifications

• Bachelor's degree with a concentration in finance, computer science, statistics, mathematics, data science, or a similar field
• Excellent customer relations skills
• Foster and maintain effective relationships
• Proactively assess and act upon client and company needs
• Well-organized and self-motivated with the ability to prioritize tasks and meet deadlines
• Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
• Comfortable with technology, software tools and applications and able to learn new software quickly; Strong MS Excel and PowerPoint skills, basic knowledge of database concepts, and any type of programming and a working knowledge of Photoshop, HTML design, or similar tools
• Knowledge of liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA, alternative investments, performance reporting calculations and methodologies, portfolio management and rebalancing, as well as how RIA investment advisors ’work
• Critical thinker that possesses strong-problem-solving skills and can summarize information clearly and concisely, both written and verbally
• Devotion to collaboration and ability to thrive in a team environment while working independently

Benefits

The base salary range for this role is $62,000 to $70,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

About the Role

The Support Engineer role is a key member of the post-sales team working closely with engineering, sales, customer success, and directly with customers. This person is a technical expert able to assess and resolve setup issues, bugs, or any other technical challenges customers may face (e.g. scripting challenges, data exports). This role is a crucial part of the customer satisfaction function on the team. The ideal person loves to figure out why something is not working and can clearly articulate the best way to resolve – sometimes creatively.

We’re a remote-first company with team members in San Francisco, Los Angeles, New York, and more. 

Your Impact

• Act as the first line of support for technical issues raised via support tickets, Slack channels, or through Customer Success Managers, communicating clearly and effectively with both technical and non-technical stakeholders throughout the resolution process.
• Work directly with customers to integrate Northbeam into their ecommerce and analytics infrastructure, or to assess and resolve issues when troubleshooting is required.
• Diagnose and resolve technical issues by analyzing customer implementations, including scripts such as Pixels and Orders APIs.
• Own data quality issues end-to-end, partnering with internal teams to address proactively flagged issues and working with customers to resolve them.
• Escalate complex or product-level issues to Engineering when appropriate, providing clear context and reproduction details.
• Continuously improve external-facing documentation to enable smoother onboarding and more self-serve customer workflows.

Role Characteristics

• Approximately 70–80% of the role is backend-focused, involving debugging data pipelines and investigating logs.
• The role usually works closely with the data and engineering teams, rather than the product teams.
• Success in this role requires strong analytical thinking, attention to detail, and comfort working through ambiguous technical problems.

What You Bring

Experience

• Bachelor's Degree or similar experience preferred, but not required
• 2+ years of software engineering or support engineering experience
• You should be proficient with:
• Writing and editing SQL queries 
• JavaScript and HTML (basics)
• Web based APIs
• 2+ years of experience working directly with customers in a technical or support capacity.
• Strong ability to translate technical concepts into clear, easy-to-follow documentation, emails, and instructions.
• Excellent written and verbal communication skills.

Technical Skills

• Administrator tooling:
• Retool, ActiveAdmin, Django Admin, or other similar tools
• Python (nice to have)
• Proficient in data analytics tools (nice to have)
• Working knowledge of APIs, Datadog, Airflow, Postgres, and BigQuery.

#LI-Remote

About the Role

The Senior Support Engineer role is a key member of the post-sales team working closely with engineering, sales, customer success, and directly with customers. This person is a technical expert able to assess and resolve setup issues, bugs, or any other technical challenges customers may face (e.g. scripting challenges, data exports). This role is a crucial part of the customer satisfaction function on the team. The ideal person loves to figure out why something is not working and can clearly articulate the best way to resolve – sometimes creatively.

We’re a remote-first company with team members in San Francisco, Los Angeles, New York, and more. 

Your Impact

• Act as the first line of support for technical issues raised via support tickets, Slack channels, or through Customer Success Managers, communicating clearly and effectively with both technical and non-technical stakeholders throughout the resolution process.
• Work directly with customers to integrate Northbeam into their ecommerce and analytics infrastructure, or to assess and resolve issues when troubleshooting is required.
• Diagnose and resolve technical issues by analyzing customer implementations, including scripts such as Pixels and Orders APIs.
• Own data quality issues end-to-end, partnering with internal teams to address proactively flagged issues and working with customers to resolve them.
• Escalate complex or product-level issues to Engineering when appropriate, providing clear context and reproduction details.
• Continuously improve external-facing documentation to enable smoother onboarding and more self-serve customer workflows.

Role Characteristics

• Approximately 70–80% of the role is backend-focused, involving debugging data pipelines and investigating logs.
• The role usually works closely with the data and engineering teams, rather than the product teams.
• Success in this role requires strong analytical thinking, attention to detail, and comfort working through ambiguous technical problems.

What You Bring

Experience

• Bachelor's Degree or similar experience preferred, but not required
• 2+ years of software engineering or support engineering experience
• You should be proficient with:
• Writing and editing SQL queries 
• JavaScript and HTML (basics)
• Web based APIs
• 2+ years of experience working directly with customers in a technical or support capacity.
• Strong ability to translate technical concepts into clear, easy-to-follow documentation, emails, and instructions.
• Excellent written and verbal communication skills.

Technical Skills

• Administrator tooling:
• Retool, ActiveAdmin, Django Admin, or other similar tools
• Python (nice to have)
• Proficient in data analytics tools (nice to have)
• Working knowledge of APIs, Datadog, Airflow, Postgres, and BigQuery.

#LI-Remote

About the Role

We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.

As the Creative Director, Web, you are the visionary behind Google’s digital front door. You operate at the intersection of brand storytelling and cutting-edge web technology. This is not a role for utility-focused product designers; this is a role for a digital storyteller who understands how to turn a website into an immersive brand experience.

You will drive the creative vision for high-visibility marketing sites, product launch pages, and interactive digital experiences. You are obsessed with pixel perfection, steeped in emerging web trends (WebGL, micro-interactions, motion), and capable of translating the Google brand into digital environments that are as functional as they are magical. You will set the vision, guide the team, and get your hands dirty in the design files to ensure every pixel meets the "Google Grade."

Responsibilities:

Web Vision & Digital Storytelling

• The "Flash" & The Function: Lead the creation of "flashy," high-impact marketing websites and digital experiences. You bridge the gap between heavy interaction design and strategic marketing, ensuring the web isn't just a container for information, but a compelling destination in itself.
• User-Centric Magic: Understand the product and the user deeply. Your job is to connect the two through intuitive UI and magical UX that feels distinctly Google—simple, human, and useful, but with a layer of delight that pushes the brand forward.
• Push the Browser: Stay on the bleeding edge of what is possible in a browser. Champion new web technologies and motion design to create experiences that feel alive, responsive, and innovative.

Craft, Quality & "Google Grade"

• Pixel Obsession: Maintain an uncompromising standard of visual excellence. You are the guardian of "Google Grade" on the web—ensuring hierarchy, typography, and layout are flawless across all viewports.
• Hands-On Leadership: You are a leader who still designs. You must be willing to jump into Figma to refine a component, direct a motion study, or push a concept further. You lead by doing.
• Systemic Thinking: While focused on "wow" moments, you also understand design systems. You ensure your flashy experiences can scale and align with broader Google web governance where necessary.

Client Partnership & Strategy

• Sell the Vision: You are the primary presenter for digital work. You must be able to articulate the "why" behind complex interaction models and design choices to clients across Marketing and Product, turning skeptics into believers.
• Strategic Alignment: Partner with strategists to ensure web experiences meet business KPIs without sacrificing creativity. You know how to balance "cool" with "conversion."

AI & Innovation

• AI-Enabled Workflow: actively explore how AI can enhance web design workflows—from generating layout variations to creating assets for prototypes. You view AI as a tool to get to "pixel perfect" faster.

About You

The essentials:

• Experience: 10+ years of digital design experience, with a heavy emphasis on marketing websites, microsites, and interactive storytelling. At least 3+ years in a leadership role.
• Portfolio of "Wow": A portfolio demonstrating high-end web design (Awwwards-caliber work). We need to see rich UI, fluid UX, and strong motion sensibilities—not just static dashboards or utility apps.
• Technical Fluency: Deep expertise in UI/UX principles and site architecture. You don't need to write code, but you must understand the capabilities of modern front-end development (HTML/CSS/JS/WebGL) to communicate effectively with developers.
• Tool Mastery: Expert-level proficiency in Figma and familiarity with the Adobe Creative Suite. Knowledge of prototyping tools (Protopie, Principle) is a massive plus.
• Client Presence: Proven ability to command a room and present creative work with confidence and strategic clarity.
• The Maker Mindset: You are resilient, curious, and believe that the details are the design.

Key Performance Indicators (KPIs)

• Creative Excellence: Delivering web work that sets a new standard for the brand and garners industry recognition (FWA, Awwwards, Webby).
• Engagement: Web experiences that drive higher dwell time, interaction rates, and successfully convey product magic.
• Team Leadership: Cultivating a team of designers who are excited to push boundaries and grow their skills under your mentorship.
• Client Trust: establishing yourself as the go-to expert for digital web innovation within the client organization.

#LI-KW1

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

ABOUT THE ROLE 

We are seeking a deeply technical and innovative Front End Developer to join a specialized team responsible for the architectural migration of high-visibility marketing pages for a major global technology client.

In this role, you will move from a legacy static HTML environment to a modern, scalable React-based architecture with Server-Side Rendering (SSR). You will partner closely with Design and Engineering leads to build data-driven, atomic UI components that consume structured content from a proprietary Headless CMS. You must be comfortable working in a fast-paced environment with shifting priorities.

Key Responsibilities

• Component Architecture & Development: Design and build a library of shared, atomic, and composable UI components using React and TypeScript. Ensure components are accessible and responsive across all viewports.
• Headless CMS Integration: Develop components that programmatically consume JSON data from the API, decoupling content from presentation. Work with JSON schemas to validate data structures.
• Migration & Re-platforming: Lead the migration of existing pages from legacy builds to the new data-driven architecture.
• Documentation & Tooling: Create and maintain comprehensive documentation for components using Storybook, detailing usage, variants, and integration points for future developers. Manage package publishing via advanced NPM/Artifactory workflows.
• Quality & Optimization: Deliver pixel-perfect implementations. Ensure strict adherence to WCAG 2.1 AA accessibility standards and SEO technical requirements.
• Collaboration: Work closely with QA to resolve defects within a 24-hour SLA. Collaborate with designers in a Shift Left mentality to ensure technical feasibility early in the process.

Must-Have Expertise

• Core Stack: Senior-level mastery of React (Lifecycles, Hooks, Custom Hooks) and TypeScript (Strong typing, Interfaces).
• SSR Experience: Proven production experience with Server-Side Rendering frameworks (e.g., Next.js, Remix).
• Styling: Deep expertise in Utility-first CSS (Tailwind) or CSS Modules to create modular, non-conflicting styles.
• Headless CMS & Data: Experience working with Headless CMS platforms (e.g., Strapi, Contentful, Sanity) and a solid understanding of consuming and validating JSON Schemas.
• Testing: Ability to write and maintain robust unit tests (Jest, React Testing Library).
• Workflow: Proficiency with Storybook for component development and documentation. Experience with Git workflows.
• Visual Precision: Ability to translate designs from Figma/Sketch into code with high fidelity (Pixel Perfection).

Nice-to-Have Skills

• Performance Engineering: Advanced knowledge of React profiling, rendering optimization, and bundle splitting.
• SEO: Technical SEO implementation experience.

What We Offer

.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. .Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

salary range

$91,436.00 — $112,367.00 USD

#LI-AO1

#LI-Onsite 

The Challenge 

We’re looking for a Senior Software Engineer with a passion for solving problems to join our agile AI Governance team at OneTrust. Senior Software Engineers are responsible for developing, contributing to decisions related to design and architecture of new frontend and/or backend features while supporting existing development efforts for our industry-leading platform.  

Your Mission  

Development   

• Support development of Java microservices/Libraries while integrating with various AI platforms for OneTrust’s AI Governance product, designing, development, and unit testing of applications deployed to MS Azure with cloud application architecture using Core Java, REST, and the Spring ecosystem 

• Support development of web interfaces for product module or new prototypes using HTML, CSS, JavaScript/Typescript and/or the designing, development 

• Achieve at least 80% code coverage or per the revised standards set by the team  

Collaboration    

• Work closely with UX, Product Managers and/or Product Owners, as well as other developers to contribute to planning and grooming sessions and drive team’s discussions on system architecture and component design.    

• Support the team to ensure all committed stories for the sprint are completed per the sprint goal   

Support    

• Work toward reducing total number of defects in the module/product to industry standards by catching and fixing issues early in development.    

• Ensure critical and high priority CII’s are delivered per SLA.   

Code Review  

• Conduct peer reviews to improve code quality.   

• Help junior developers follow development testing, exploratory testing, AI testing and/or test automation.  

Lead  

• Help build high-performing teams by mentoring the team on new technical skills.  

You Are  

A self-learner who is open to new technologies, processes, or techniques to improve your ability to deliver high-quality software. Someone who asks questions to clarify gaps in understanding.   

Your Experience Includes   

• Bachelor's or master's degree in computer science, Engineering, or related technical or business field.  

• 5+ years of professional software engineering/development experience  

• Extensive hands-on experience and expertise in object-oriented design methodology and application development using Java/J2EE, Design Patterns, Spring MVC, SQL, Web services.    

• Deep expertise with modern frameworks (Angular, React, TypeScript) and largescale frontend architecture.  

• Good understanding of web services and SOA related standards like REST/OAuth/JSON.  

• Moderate understanding of code and script (Python, Bash)  

• Good experience with SQL and NoSQL databases  

• Agile development (Scrum, XP, or Pair Programming) experience  

• Ability to use a wide variety of open-source technologies and cloud services.  

• Familiarity with public cloud providers such as (Azure, Google Cloud, or AWS)  

Extra Awesome  

• Proven experience building production-grade agentic AI systems with robust tool-use, guardrails, and observability for enterprise-scale workloads. 

• Working experience with one or more AI platforms like Amazon SageMaker, Google Vertex, AWS Bedrock etc. 

• Familiarity with different databases (Relational and document) is a strong asset.  

• Familiarity with continuous integration and continuous deployment (CI/CD) tools, such as Jenkins.  

• Proficiency in Kubernetes, including cluster deployment, scaling, and management is highly desirable. 

Overview

At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location. Our customers tackle complex issues like sustainable development, supply chain management, public health, and community resilience. We create technology to support their efforts and shape our future; our customers inspire everything we do.

ArcGIS Hub is quickly expanding the ability to bring people together to discuss and collaborate spatially around ArcGIS’s catalog of authoritative data. In this role you will focus on working directly with product and software engineers to ensure functionality meets our high standards of release readiness.

Responsibilities

• Partner with product and software engineers to clarify acceptance criteria and translate them into maintainable manual and automated test coverage
• Perform risk-based testing of functionality, including validation of accessibility, internationalization/localization, security, and privacy requirements
• Perform structured exploratory and scenario-based testing across key user workflows to uncover usability, edge cases, and integration issues
• Validate and triage defect reports in collaboration with Esri Support Services, review with development team for resolution
• Communicate quality status, risks, and recommendations via dashboards, written summaries, and verbal updates to support informed release decisions
• Review automated test coverage and results to assess effectiveness, surface gaps, and recommend areas for improvements
• Lead risk assessment for assigned features, evaluating functional, technical, and user-facing risks to inform test focus and release readiness decisions

Requirements

• 2+ years of QA experience testing modern web applications in an Agile environment
• Experience with web UI test automation tooling such as Playwright
• Experience testing REST APIs and validating integrations (JSON/HTTP)
• Familiarity with JavaScript/TypeScript to read and reason about automated test cases to better understand coverage and recommend areas of improvement
• Intermediate understanding of web fundamentals (HTML/CSS, components, APIs) and UI/UX principles
• Intermediate understanding of accessibility (WCAG) and internationalization/localization (i18n/l10n) practices
• Proven problem-solving skills to isolate issues, document clearly, and collaborate effectively to resolve product deficiencies
• Bachelor’s degree in Computer Science, GIS, Information Science, or another related technical

Recommended Qualifications

• QA experience testing modern web applications in an Agile environment Experience supporting enterprise-scale or other developer-focused products
• Experience working closely with product to assess delivery risk and release impact
• Familiarity with interpreting automated test results, monitoring dashboards, or other quality signals to assess system health

#LI-DV2

#LI-Onsite

Digital Marketing Web Specialist Remote (US Only, excluding California, Hawaii, and Alaska) • Full-Time • Ever.Ag

About the Role

Ever.Ag is on a mission to empower agricultural supply chains to feed a growing world — and our website is central to that story. As our Digital Marketing Web Specialist, you'll own the design, build, and continuous improvement of our core digital properties. This isn't a "keep the lights on" role. You'll craft pixel-perfect experiences, ship landing pages that convert, and help ensure Ever.Ag shows up powerfully wherever customers are searching — including AI-driven platforms like ChatGPT, Perplexity, and Google AI Overviews.

You'll work closely with demand generation, content, and design teams in a fast-moving environment where your craft is visible, your impact is measurable, and clean code is genuinely celebrated.

What You'll Do

Web Design & Front-End Development

• Design and build web pages and landing pages using HTML, CSS, and JavaScript — with clean, maintainable code you're proud of.
• Develop and maintain page templates, layouts, and components within WordPress using the Divi builder.
• Translate Figma mockups and wireframes into responsive, pixel-perfect web pages across devices and browsers.
• Author and publish content across the site, ensuring brand alignment, accuracy, and a consistent voice.
• Uphold and evolve our design system: typography, color, spacing, and reusable components.
• Ensure accessibility, cross-browser compatibility, and mobile responsiveness on every page.

HubSpot & CMS Management

• Build and manage landing pages, forms, CTAs, and email templates in HubSpot.
• Maintain HubSpot CMS modules and theme elements that power our marketing campaigns.
• Support the integration between HubSpot and WordPress for seamless lead-gen workflows.
• Oversee day-to-day platform operations: updates, content edits, and site maintenance.

SEO, GEO & Performance

• Implement on-page SEO best practices: metadata, heading hierarchy, structured data, and image optimization.
• Apply Generative Engine Optimization (GEO) strategies so Ever.Ag content surfaces accurately in AI-driven search (ChatGPT, Google AI Overviews, Perplexity, and beyond).
• Structure content with clear, authoritative, citation-friendly formatting to maximize visibility in AI-generated responses.
• Monitor Core Web Vitals, page speed, and technical health using standard analytics and web tools.
• Conduct QA across pages and campaigns to ensure accuracy and a polished experience every time.

UX & Visual Production

• Create wireframes, page layouts, and design prototypes in Figma.
• Improve navigation, CTAs, and conversion pathways based on user behavior and data.
• Collaborate with content and marketing to produce visually compelling, on-brand digital experiences.
• Support creative production of graphics, banners, and web visual assets.

Cross-Functional Collaboration

• Partner with demand gen, content, social, and design teams on web-driven campaigns.
• Coordinate with vendors and developers on infrastructure or complex feature work.
• Support integration of websites from acquired companies into the Ever.Ag digital ecosystem.

What You Bring

• Bachelor's degree in web design, digital media, marketing, communications, or a related field — or equivalent hands-on experience.
• 2–4+ years of experience in web design, front-end development, or web authoring.
• Proficiency in HTML, CSS, and JavaScript for building and editing web pages.
• Experience designing and prototyping in Figma.
• Hands-on experience with WordPress and the Divi page builder — creating and editing pages, templates, and modules.
• Working knowledge of HubSpot CMS: landing pages, forms, CTAs, and email templates.
• Familiarity with SEO fundamentals and GEO strategies for AI-driven search visibility.
• Sharp eye for layout, typography, and visual consistency — you notice when something's 2px off.
• Ability to manage multiple projects and deadlines in a fast-paced marketing environment.
• Backend experience (PHP, Python, or similar) is a plus.

Who Thrives Here

You'll fit right in if you:

• Take pride in clean, well-structured code and polished, on-brand design — and cringe at sloppy markup.
• Design with the audience in mind: you think about journeys, not just pages.
• Love collaborating across teams to deliver unified, high-impact digital experiences.
• Adapt quickly across tools, platforms, and shifting priorities.
• Proactively solve problems before they become blockers.
• Geek out on optimization, new web techniques, and digital best practices.

This position is 100% remote in the eastern and central US.

The Company advocates employee career development and employee requests to pursue internal employment opportunities are encouraged.  Employees are also encouraged to discuss their career interests with their Manager at any time.  Open communication regarding career advancement promotes a positive working environment.  Both internal and external candidates are granted equal consideration for available employment opportunities.   

Overview:

Seeking a seasoned, skilled Developer with troubleshooting, communication & resolution building skills. Individual needs to be good at multi-tasking, flexible w/changing priorities & able to deliver on commitment dates. Working at a sometimes high/stressful pace, but always maintaining calmness and clarity.

What you will do:

• Defines, analyzes, and resolves customer escalations in a timely & accurate manner.
• Proven ability to investigate and resolve complex customer escalations — with hands-on experience using AI tools (Claude Code, Cursor, GitHub Copilot) for log analysis, root cause identification, and defect diagnosis
• Provides periodic updates to customers, co-workers & management on the status of outstanding issues.
• Documents complex issue resolutions for both the customer & internal reference as needed.
• Track record of delivering production code fixes end to end — from defect confirmation through AI-assisted patch development, automated test generation, code review, and release validation
• Assists team members with complex issues to gain experience & exposure to more advanced problems
• Ability to navigate large, unfamiliar codebases quickly using AI tools — assessing defect blast radius and identifying the safest fix path with confidence
• Contributes, reviews & maintain knowledge base content and product documentation as needed
• Will require periodic after hour / weekend coverage, done on a Pager rotational basis.
• Other duties may be assigned.

What we are looking for:

• 5+ yrs of software engineering. 
• Excellent communication (oral & written), analytical and troubleshooting skills.
• OS experience in one or more areas of Linux, UNIX, and/or Windows.
• Frameworks: Java, J2EE, Servlets, MDB, HTML, JNDI, Jax-RS, JMS, Junit, XML, JSON
• Protocols: AS2/4, HTTP(S), FTP(S), SFTP, Rest/APIs, RNIF, EBICS
• Cloud experience in one or more areas of AWS, Azure, Google, IBM, RedHat.
• CI/CD: Maven, Docker, IBM Cloud, Kubernetes, Jenkins, GitHub
• Database experience in one or more areas of Oracle and/or DB2 and/or MS SQL and/or MySQL
• Ability to read and code through an Object Oriented Language, preferred Java.
• Experience with JDBC, JDK, JVM stack traces.
• Strong understanding & experience of executing Static & Dynamic scans, fixing vulnerabilities.
• Aptitude to prioritize and handle multiple issues simultaneously.
• Strong attention to detail and accuracy.
• Ability to work independently in a fast paced environment.
• Ability to function and contribute in a team environment.
• AI Augmented Engineering & Debugging
  o    Demonstrated experience using AI assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) to accelerate debugging, root cause analysis, code remediation, and test generation within enterprise SDLC and security guardrails
• Spec Driven & Agent Assisted Development Practices
  o    Hands on experience with spec driven or agent assisted development workflows, including translating problem statements into clear specifications, guiding AI tools to generate targeted code changes, and validating outputs through tests and reviews

#LI-GB1 #LI-Remote 

Position Summary:

• The Software Engineer (UI/UX) is a hands‑on front‑end developer responsible for designing, prototyping, and building intuitive, user‑centered interfaces that directly improve laboratory workflows and end‑user efficiency across Precision for Medicine’s Translational Sciences applications - including Precision LIMS, Lab ePortal, Logistics ControlTower, and additional custom-built systems. This role is central to shaping new features and functionality, enhancing or redesigning existing manual or digital processes, and adapting user experiences as new workflows replace previous ways of working. The engineer will work within a small, collaborative development team supporting these critical laboratory and operational applications and partners closely with Business Analysts and key business stakeholders to gather requirements, design and iterate rapidly, and translate user needs into clean, functional, and highly usable front‑end experiences.
• The ideal candidate has strong UI/UX sensibilities, experience iteratively building rapid prototypes, and solid front‑end engineering skills to turn designs into production-quality features. The role also incorporates AI‑assisted design and prototyping – especially using Figma Make – to accelerate layout generation, pattern creation, interface exploration and design consensus. The Software Engineer (UI/UX) will also manage and optimize the use of third‑party UI components – particularly Handsontable for embedded spreadsheet interfaces – ensuring they are configured effectively and tuned to maximize performance, kept up‑to‑date, and maintained within a validated environment.
• This position is intended for a mid‑ to senior‑level individual contributor with strong UI/UX engineering expertise and an interest in leveraging modern AI‑assisted tools.

About Precision for Medicine:

Precision for Medicine develops assays and runs global logistics by using biomarkers to stratify patients, incomparably improving R&D efficiency and success for our clients. We lead every aspect of clinical trials from sites to biomarkers to diagnostics, all under a single roof. We dramatically accelerate our clients' pathway from proof of concept to drug approval.

Essential Functions:

UI/UX Design & Front-End Development:

• Build and enhance user interfaces across Precision LIMS, Lab ePortal, Logistics ControlTower, and related applications.
• Develop rapid prototypes using Figma, Figma Make, and other AI-assisted prototyping tools, and iterate based on stakeholder feedback.
• Implement clean, responsive, accessible, and maintainable front-end code.
• Translate wireframes and prototypes into high-quality functional components.
• Ensure consistency across applications by following established design patterns and style guidelines.
• Leverage AI‑driven prototyping and layout tools to rapidly generate interface concepts and iterate based on user feedback.
• Use AI‑assisted capabilities such as auto‑layout generation, code generation, pattern‑library creation, and component refactoring to improve design quality, consistency, and development efficiency.

Production Support:

• Support troubleshooting and resolution of UI‑related issues in production environments.
• Collaborate with support teams to investigate reported issues and ensure timely resolution.
• Assist in user acceptance testing of UI enhancements and new features.

Core Competencies:

• User-centered design mindset
• Strong problem-solving skills
• Attention to detail and visual precision
• Clear communication and collaboration
• Adaptability in a fast-paced environment

Third-Party Component Ownership:

• Administer and optimize Handsontable and other third‑party UI components.
• Ensure these components are kept current, thoroughly tested, and maintained in a validated state.
• Evaluate updates, new features, and configuration options to maximize usability and performance.
• Use AI tools to assist in refactoring, optimizing, or validating UI components, including accessibility and performance checks.

Quality, Documentation & Best Practices:

• Conduct UI testing, usability validation, and accessibility reviews.
• Provide documentation for UI workflows, component behavior, and design decisions.
• Ensure adherence to internal engineering standards, validation requirements, and security guidelines.
• Promote best practices in front-end coding, design consistency, and user-centered design.
• Create or contribute to end‑user training content - including guides, walkthroughs, embedded help text, and release notes - to support smooth adoption of new or updated user interfaces.
• Partner with the Automated Testing team to ensure UI components are testable, stable, and compatible with automated testing frameworks.
• Collaborate with Business Analysts and training/support teams to ensure training materials accurately reflect system functionality.
• Conduct AI‑assisted usability reviews, heatmap or journey‑based analysis, accessibility checks, and workflow evaluations to identify improvement opportunities.

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, User Experience Design, Human-Computer Interaction, Information Systems, or related field - or equivalent practical experience.

Work Experience:

• 3 - 6+ years of professional front‑end or full‑stack development experience.
• Experience designing and building UI components using JavaScript/TypeScript and modern frameworks such as Vue.js, React, or Angular.
• Demonstrated ability to create interactive prototypes using tools such as Figma/Figma Make or similar.
• Experience collaborating with Business Analysts and stakeholders to refine requirements and validate user workflows.
• Familiarity with Git-based source control (GitLab, GitHub, or Azure DevOps).
• Experience working within agile development teams.
• Experience in life sciences, healthcare, laboratory systems, or regulated environments is beneficial but not required.
• Exposure to Computer Systems Validation (CSV) or 21 CFR Part 11 is a plus.
• Experience with or strong interest in AI‑powered design and engineering tools (e.g., Figma Make, Galileo AI, Uizard, Vercel v0, Locofy, Cursor, GitHub Copilot) to accelerate prototyping, component creation, or front‑end development.

Skills:

• Strong understanding of UI/UX principles, usability heuristics, and user-centered design approaches.
• HTML, CSS, JavaScript/TypeScript proficiency, with ability to bring polished UI designs to life.
• Experience with Vue.js and React strongly preferred as both are in use across different applications.
• Experience integrating and customizing third‑party JavaScript components, especially Handsontable or comparable grid/spreadsheet engines.
• Ability to analyze manual processes and design efficient electronic workflows that capture all required data elements previously recorded on paper.
• Ability to create intuitive prototypes quickly and iterate based on feedback.
• Ability to interpret requirements, create wireframes or mockups, and translate them into production-ready components.
• Knowledge of API-driven UI development and working with RESTful interfaces.
• Excellent visual and interaction design sensibilities with attention to detail.
• Strong troubleshooting and performance optimization skills.
• Effective communication and ability to collaborate cross-functionally.
• Ability to communicate design rationale and interaction behavior through mockups, prototypes, and visual artifacts.
• Familiarity with AI‑assisted capabilities such as auto‑layout generation, code generation, pattern‑library creation, or component refactoring.

The Manager, Software Engineering (MSE) leads a distributed, agile team of software engineers responsible for designing, developing, enhancing, and supporting several key applications within Precision for Medicine’s Translational Sciences business unit – including Precision LIMS, Lab ePortal, Logistics ControlTower, and additional custom-built scientific and operational systems.

The MSE will actively collaborate with the Information Technology (IT) and Business product leadership teams to participate in product planning activities, shaping the product roadmap and prioritizing current workload and future system enhancements aligned to business and operational needs.

This is a hands-on engineering management role combining people leadership, technical ownership, and active development. The MSE will mentor engineers, drive coding standards and architecture practices, guide team execution, contribute to sprint planning through effort estimation, and provide ongoing updates on team progress, risks, and delivery commitments. The role acts as a primary technical point of contact for stakeholders and partners closely with the dedicated DevOps Engineer, who owns infrastructure and CI/CD pipelines, ensuring healthy development workflows and reliable software delivery.

The ideal candidate is a strong full‑stack engineer ready to take on (or continue developing) leadership responsibilities, with experience in Python, Django or similar frameworks, and modern JavaScript technologies.

About Precision for Medicine:

Precision for Medicine develops assays and runs global logistics by using biomarkers to stratify patients, incomparably improving R&D efficiency and success for our clients. We lead every aspect of clinical trials from sites to biomarkers to diagnostics, all under a single roof. We dramatically accelerate our clients' pathway from proof of concept to drug approval.

Essential Functions:

Technical Leadership & Development

• Contribute directly to code development, debugging, and hands‑on feature implementation.
• Provide technical guidance, set engineering standards, and ensure best practices across development, testing, deployment, and documentation.
• Review and provide feedback on application requirements, architecture proposals, and detailed design documents.
• Estimate development effort for enhancements, new features, and system integrations.
• Ensure high‑quality code through reviews, unit testing, and performance analysis.
• Create and maintain traceability between requirements, code changes, and testing artifacts.
• Support root‑cause analysis and propose scalable solutions to issues.
• Limited travel domestically and internationally for on-site meetings/design sessions/training.

Team Management

• Manage and mentor a team of 3–5 software engineers, supporting career development, performance growth, and technical skill-building.
• Promote a collaborative team culture focused on accountability, code quality, knowledge sharing, and continuous improvement.
• Guide engineers through sprint planning, backlog refinement, and agile ceremonies.
• Administer GitLab project artifacts including issues, epics, and branch organization.

Project Delivery

• Act as the primary technical point of contact for the software development team.
• Partner with product owners to translate business requirements into technical solutions and establish realistic timelines.
• Oversee software releases and participate in production deployments using automated CI/CD pipelines in partnership with the DevOps Engineer.
• Prepare architecture diagrams, design documentation, and other technical materials to support clarity and alignment.
• Monitor and communicate project status, risks, and progress updates to stakeholders and leadership.

Governance & Quality

• Ensure adherence to internal engineering standards, documentation requirements, and security guidelines.
• Support compliance with regulatory frameworks (e.g., CSV, 21 CFR Part 11) where applicable.
• Follow defined processes for change management and production support workflows.
• Maintain engineering SOPs and create shared knowledge resources such as wiki articles and troubleshooting guides.
• Monitor the impact of changes on production systems and ensure smooth handoff to support teams when needed.

Production Support

• Provide timely support for production applications including but not limited to Precision LIMS, Lab ePortal, and Logistics ControlTower.
• Collaborate with support teams to investigate and resolve issues efficiently.
• Participate in escalation workflows and ensure clear communication with senior leadership when issues arise.

Core Competencies

• Leadership and mentoring capability
• Analytical and critical‑thinking skills
• Ability to manage multiple priorities under pressure
• Strong stakeholder management and communication skills
• Consistent delivery in a fast‑paced environment

Qualifications:

• Education: Bachelor’s degree or equivalent in Computer Science, Software Engineering, Information Systems or related field.
• 6+ years of professional software development experience.
• 2+ years in a leadership, mentorship, or team‑lead capacity (formal or informal).
• Hands-on experience with Python and modern web frameworks (Django or similar).
• Experience with JavaScript/TypeScript and at least one front‑end framework (Vue.js, React, Angular, etc.).
• Proficiency with Git-based source control (GitLab, GitHub, or Azure DevOps).
• Familiarity with CI/CD concepts and comfort collaborating with a dedicated DevOps Engineer who manages pipelines and cloud infrastructure.
• Experience participating in agile development processes and tracking engineering KPIs.
• Experience in life sciences, healthcare technology, or validated environments preferred.
• Understanding of Computer Systems Validation (CSV) and regulatory expectations such as 21 CFR Part 11 is a plus.

Skills:

• Strong communication and interpersonal skills.
• Independent, proactive, and collaborative work style.
• Ability to quickly understand business workflows and translate them into technical solutions.
• Full-stack web development: HTML, CSS, JavaScript, Python.
• Experience designing APIs and microservices.
• Knowledge of web application frameworks (e.g., Django) and JavaScript frameworks (Vue, React).
• Database design and development experience with PostgreSQL or similar RDBMS platforms.
• Understanding of object‑oriented programming and architectural patterns.
• Strong troubleshooting and performance optimization skills.
• Ability to read and interpret technical documentation, SOPs, and requirements.
• Effective time management and ability to prioritize competing deadlines.
• Agile project experience, including sprint planning, execution, and retrospective participation.

What Impact You'll Have: 

We are looking for a Senior Data Scientist, with experience processing and analyzing large datasets, who will use their technical knowledge, experience, and customer-centric focus to create and deliver world-class analytic processes, scripting solutions, and data modeling content. This is a mission-driven opportunity to support the DoD and Intelligence Community.   The Data Scientist will coordinate with our clients to understand questions and issues involving the client’s datasets, then determine the best method and approach to create data-driven solutions within program guidelines. This position will be relied upon as a Subject Matter Expert (SME), and be expected to lead/assist in the development of automated processes, architect data science solutions, automated workflows, conduct analysis, use available tools to analyze data, remain adaptable to mission requirements, and identify patterns to help solve some of the complex problems that face the DoD and Intelligence Community (IC). 

What You'll Be Owning: 

• Work with large structured / unstructured data in a modeling and analytical environment to define and create streamline processes in the evaluation of unique datasets and solve challenging intelligence issues
• Lead and participate in the design of solutions and refinement of pre-existing processes
• Work with Customer Stakeholders, Program Managers, and Product Owners to translate road map features into components/tasks, estimate timelines, identify resources, suggest solutions, and recognize possible risks
• Use exploratory data analysis techniques to identify meaningful relationships, patterns, or trends from complex data
• Combine applied mathematics, programming skills, analytical techniques, and data to provide impactful insights for decision makers
• Research and implement optimization models, strategies, and methods to inform data management activities and analysis
• Apply big data analytic tools to large, diverse sets of data to deliver impactful insights and assessments
• Conduct peer reviews to improve quality of workflows, procedures, and methodologies
• Help build high-performing teams; mentor team members providing development opportunities to increase their technical skills and knowledge

What You Must Have: 

• Active TS/SCI Clearance with ability to obtain a CI Poly
• 10+ years of relevant experience. (A combination of years of experience & professional certifications/trainings can be used in lieu of years of experience)
• Experience supporting IC operations Possess expert level knowledge to manipulate and analyze structured/ unstructured data
• Demonstrated experience in data mining and developing/maintaining/manipulating databases
• Demonstrated experience in identifying potential systems enhancements, new capabilities, concept demonstrators, and capability business cases
• Demonstrated experience using GOTS data processing and analytics capabilities to modernize analytic methodologies
• Demonstrated experience using COTS statistical software (Map Large, Tableau, MatLab) for advanced statistical analysis of operational tools and data visualization which enables large datasets to be interrogated and allows for patterns, relationships, and anticipatory behavioral likelihoods that may not be apparent using traditional single discipline means Knowledge of advanced analytic methodologies, and experience in implementing and executing those methodologies to enable customer satisfaction
• Demonstrated experience in directing activities of highly skilled technical and analytical teams responsible for developing solutions to highly complex analytical/intelligence problems
• Experienced in conducting multi-INT and technology specific research to support mission operations
• Possess effective communications skills; capable of providing highly detailed information in an easy-to-understand format

What Would Be Nice to Have:

• Possess Master's degree in Data Science or related technical field Experience developing and working with Artificial Intelligence and Machine Learning (AI/ML)
• Demonstrated experience of advanced programming techniques, using one or more of the following: HTML 5/Javascript, ArcObjects, Python, Model Builder, Oracle, SQL, GIScience, GeospatiavAnalysis, Statistics, ArcGIS Desktop, ArcGIS Server, Arc SDE, ArcIMS.
• Experience using NET, Python, C++, and/or JAVA programming for web interface development and geodatabase development. 
• Experience building and maintaining databases of GEOINT, SIGINT, or OSINT data related to the area of interest needs.
• Data Visualization Experience which may include Matrix Analytics, Network Analytics, Graphing Data that assist the analytical workforce in generating common operational pictures depicting fused intelligence and information to support informal assessments and finished products

Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

Do you want to strategically design and architect comprehensive technical solutions that integrate multiple marketing technologies to create cohesive, hyper-personalized customer journeys for some of the world's largest brands? Are you driven by transforming complex business needs into innovative, scalable, and future-proof solutions across leading CRM and marketing automation platforms? Then you might be just the Solutions Architect we’re looking for!

What will your day look like?

As our new Solutions Architect -specialising in adobe campaign, you will be responsible for supervising the architecture of full solutions, including all products used within a marketing cloud and related integrations. You will act as a strategic technical leader, working closely with stakeholders to understand complex business needs and develop technical documentation and solutions that align with those needs across multiple marketing technologies. Your role will involve ensuring data consistency, accuracy, and compliance with data privacy regulations across integrated systems.

More specifically, you will:

• Strategically design and architect blueprints for projects that involve one or more products within a single marketing cloud (adobe), always maximizing marketing effectiveness and efficiency.
• Design data integrations between different marketing technologies, ensuring data is consistent, accurate, and complies with data privacy regulations across systems.
• Evaluate new technologies and tools to determine their potential impact on existing systems and provide strategic recommendations.
• Design solutions that enable data to be analyzed across multiple marketing technologies, providing actionable insights.
• Ensure that technical solutions are properly utilized together, leveraging the unique capabilities from each platform and ensuring configurations address specific business requirements in accordance with the client strategy.
• Manage data & system governance and integrations for the corresponding marketing cloud, ensuring the future-proofing of products and operations in scope.
• Propose ideas for improving or optimizing existing integrated marketing solutions, including the utilization of new features and modules.
• Ensure solutions adhere to data security standards, privacy regulations (such as GDPR and CCPA), and company policies.
• Solve complex challenges that involve multiple products, focusing on scalability and performance, with a client-minded approach.
• Identify and resolve technical issues that may arise within the marketing technology ecosystem, often acting as a point of escalation for complex problems.
• Collaborate with different client departments to understand their goals, challenges, and processes, and translate these requirements into technical solutions that apply across multiple products.
• Identify opportunities for system enhancements, staying aware of the latest MarTech trends (per industry) to continuously drive innovation.
• Elaborate architecture solutions and diagrams for covering complex client use cases.
• Build impact assessments to identify the feasibility of certain solutions and measure improvement uplift.
• Design and operationalize batch, stream, and real-time data integrations.

Who are you going to work with?

You join the technical leadership team, collaborating closely with Architects, Developers, and Technical Project Managers within our 100+ strong technical department. You will also work extensively with account teams, Data Specialists, and our clients’ technical leadership, acting as a key technical liaison.

We value room for diversity, and you will get a chance to put a personal touch on your daily tasks while developing your professional skillset. We are proud of our multicultural environment and easy-going, dynamic atmosphere where we not only work together – we are great at having fun as well.

What do you bring to the table?

As a person, you are a strategic thinker, a proactive problem-solver, and an influential communicator who can articulate complex technical concepts to both technical and non-technical audiences. You possess a deep understanding of the entire project lifecycle and can translate sophisticated business requirements into robust, scalable, and integrated technical solutions. You are adept at utilizing all MAP expertise and WoW to support client technical leadership.

In addition, you have:

• 7+ years of progressive experience in a Solutions Architect or Lead Technical Consultant role, with extensive experience in Adobe campaign. 
• Ability to  design and maximize the use of : Adobe Campaign, RTCDP, AJO, CJA and AEP (data management)
• Knowledge to discuss and support: AEM, Adobe Analytics, Adobe Target
• Proven experience in strategic technical planning, including vendor investigation, evaluation, and recommendations.
• Deep expertise in designing and integrating multiple marketing technologies (e.g., Salesforce Marketing Cloud with other CRM, analytics, or advertising platforms).
• Extensive knowledge of technologies such as SQL, XML, JSON, JavaScript, HTML, CSS, and proficiency in one or more programming languages.
• Expertise in Workflow Engines, advanced database design and modeling, and data governance best practices.
• Demonstrated ability to lead client-facing engagements, manage complex project deadlines, and ensure solutions are delivered within agreed budgets and scope.
• A strong understanding of data security standards, privacy regulations (GDPR, CCPA), and their application in marketing technology solutions.
• A track record of identifying opportunities for system enhancements and driving innovation by staying abreast of the latest MarTech trends.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

The impact you'll be contributing to Moloco:

Creatives are one of the highest-leverage levers in Moloco Ads: they shape what users see, how they interact, and ultimately how much value advertisers extract from our platform. As formats grow more complex (video, playables, rich HTML) and surfaces diversify across exchanges, SDK, and new inventory types, our creative systems must do more than just serve assets — they must learn, adapt, and guide advertisers toward better outcomes.

This space sits at the intersection of ML/bidding, supply, and UI/UX for advertisers. Strong product decisions here directly influence company toplines, ROAS and advertiser retention. At the same time, weak creative strategy can quietly erode performance, create operational noise, and diminish trust in our optimization systems. We need a Staff Product Data Scientist who can bring structure, rigor, and long-term thinking to this inherently noisy problem space.

The person will be the analytical and product thought partner for the Creatives team, owning the data narrative across ideation, launch, and iteration of creative features and strategies. This is not a “support” role; it is a co-owner of the creative roadmap.

Here’s what you’ll be working on:

This role is critical to ensuring that Moloco’s creative systems become a long-term competitive advantage, not just a collection of formats and features.

• Be recognized as a thought leader in the creative domain, someone whose perspective is actively sought when making high-stakes product calls. For example, influence which creative problems we choose to solve, not just how we measure the outcomes.
• Establish a trusted, repeatable framework for measuring creative impact that the organization rallies around. This will enable PM/ENG to ship creative features faster and with more confidence, backed by well-designed experiments and clear success criteria.
• Reduce ad-hoc fire drills by building durable monitoring, diagnostics, and documentation that make creative performance and adoption more transparent.

Minimum Qualifications

• Bachelor’s degree in a quantitative field (e.g., Statistics, Computer Science, Economics, Physics) or equivalent practical experience.
• 8+ years of experience (or PhD + 6 YoE) in data science, product analytics, or a closely related quantitative field, including significant time as a product-facing IC.
• Proven track record of partnering with Product and Engineering to shape roadmaps, define success metrics, and drive decisions through data.
• Demonstrated ability to operate with high ownership and autonomy, including scoping ambiguous problems and driving them to closure.
• Comfort working across time zones and with distributed teams, using strong async communication and documentation habits.

Preferred Qualifications

• Graduate or PhD degree in a quantitative field (e.g., Statistics, Computer Science, Economics, Physics) or equivalent practical experience with 10+ years of experience in related fields. 
• Prior experience in ad tech, marketing science, or related domains where creatives, auctions, or optimization systems are central to performance.
• Hands-on experience with creative analytics (e.g., format benchmarking, asset-level performance analysis, interaction or engagement modeling).
• Experience collaborating closely with ML teams to design, evaluate, and iterate on model features and policies.
• Excellent communication skills: ability to synthesize complex analytical findings into simple, actionable narratives for technical and non-technical audiences.

ABOUT THIS ROLE

As an Application Security Engineer at LVT, you will be a cornerstone of our commitment to building secure-by-design technology. You will partner deeply with our Engineering and Product teams to weave advanced security protocols into every layer of our Software Development Lifecycle (SDLC). This isn’t just about finding bugs; it’s about architecting a proactive security culture and scaling our defenses alongside our rapid growth. You will serve as a technical expert, mentor, and advocate, ensuring our AI-driven platform remains as resilient as it is innovative.

This role is based in-office out of our Headquarters in American Fork, Utah.

ROLE RESPONSIBILITIES

• Strategic Integration: Partner with Product and Engineering to embed reproducible, high-standard security practices directly into the SDLC.
• Defense Engineering: Develop and maintain sophisticated manual and automated security processes to identify, evaluate, and mitigate risks across our software ecosystem.
• Offensive Security: Lead proactive security initiatives including threat modeling, deep-dive code reviews, and offensive security exercises/penetration testing.
• Vulnerability Management: Architect and manage the deployment of vulnerability scanning tools, driving the remediation process to ensure rapid resolution of identified issues.
• Policy Stewardship: Assist in the development and continuous improvement of secure development policies and procedural documentation.
• Technical Translation: Communicate complex vulnerability details and risk assessments to both technical and non-technical stakeholders, ensuring organizational alignment.
• Security Culture: Mentor junior team members and foster a strong, transparent security culture across the company.
• Impact Measurement: Success in this role is measured by the reduction of critical vulnerabilities in production, the speed of remediation cycles, and the successful adoption of security tools by the broader engineering team.

OUR IDEAL CANDIDATE

• Proven Experience: At least 2+ years of professional experience in an Information Security role with a focus on modern application environments.
• Cloud Proficiency: 2+ years of hands-on security experience with AWS and other cloud service platforms.
• Modern Stack Familiarity: Comfortable navigating common web languages and frameworks such as HTML, PHP, Node.js, React.js, Nest.js, and Next.js.
• Pipeline Expertise: A solid understanding of CI/CD tools including GitHub, Docker, Jfrog, CircleCI, and ArgoCD.
• Technical Depth: A comprehensive understanding of common application vulnerabilities (OWASP Top 10) and the tools used to combat them (SAST, DAST, SCA).
• IT Foundations: Strong grasp of IT fundamentals, including operating systems, networking protocols, and the OSI model.
• Compliance Awareness: Familiarity with security frameworks such as CIS, NIST, or ISO/IEC 27001.
• Exceptional Communicator: Ability to articulate risk with clarity and professional poise, maintaining high levels of personal integrity.
• Preferred Credentials: A degree in IT/Security or industry certifications such as Security+, OSCP, GPEN, or ITCA are highly valued.
• Regulatory Experience: Prior experience working within compliance frameworks like SOC2 or FedRAMP is a plus.

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. 

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

Software Engineer II

Madison, WI

Playstation is looking for a Software Engineer to build our next-generation technologies and applications in the growing Madison, WI campus. We apply modern web technologies and methodologies to build an outstanding commerce platform and a customer experience filled with delight. The ideal candidate will come from an object-oriented development background, and be passionate about front end web technologies. Are you ready for a rare opportunity to deliver high-quality, thoroughly tested code at one of the world’s most recognizable brands? We’re doing really cool things with web technologies like React, React Native, and more to keep PlayStation the #1 gaming platform in the world.

Yes! There is a Sony Playstation office in Madison, WI! We are located in the heart of downtown right near the Capitol Square with an outstanding view of the east side and many great restaurants and social opportunities right outside the door.

This is a hybrid role. We offer a flexible work-from-home policy. In-person meetings may sometimes be required. Otherwise, you can work in the office as much or as little as you prefer. We also host many social and team bonding events in our Madison campus.

The team

This team focuses on building client application experiences for PlayStation consoles, websites, mobile applications and beyond. These features serve millions of users around the world. If you strive for outstanding UX, improving performance for a fast experience, and the blend of games and technology, please apply.

Responsibilities:

• Develop, test and document business critical features and applications
• Work with Product Owners and Product Managers to understand feature requirements, capture technical requirements and craft solutions for components and applications for the PlayStation ecosystem
• Passionate about quality and strives to improve processes, proposes standard methodologies and drives their usage within the teams
• Developing JavaScript-based applications for PlayStation gaming consoles, web, mobile and future flagship Sony devices and services
• Building digital commerce solutions for PlayStation games, media content, subscription services and more
• Write robust unit and component tests to ensure reliability and prevent regressions.
• Work quickly and optimally in a fast-paced ever-evolving environment
• Work independently and collaborate with internal and external engineers
• Work with other team members by reviewing and giving feedback on pull requests and design plans
• Define and refine technical approaches that support performance, accessibility, and scalability.
• Exercise your feature building capabilities and collaborate within your team to optimize existing solutions as well
• Deploying platform experiences through CI/CD pipelines
• Monitoring software releases, analyze telemetry, and adapt to production data
• Continuously learn, experiment, and bring forward innovative ideas — participate in Hackathons and Café Days to help shape the future of PlayStation experiences.

Required Qualifications:

• Bachelor's degree or equivalent, or 3+ years of relevant work experience instead of a degree
• 2-3 years of building product experiences with proficiencies in UI technologies
• A passion for robust sustainable and high-quality code
• Excellent communication and collaboration skills
• Strong technical, analytical, and problem-solving skills
• Capable of producing detailed design and development documentation

Preferred Qualifications:

• Using HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Jest, and TypeScript
• Familiarity with Java and Spring Boot is a bonus
• Familiarity with GraphQL, REST APIs, and containerization tools such as Docker.
• Understanding of build pipelines and CI/CD standards, especially across multiple platforms.
• Experience working with performance optimization, accessibility, and responsive design principles.
• Curiosity about AI-assisted development tools or automation that improves developer efficiency

Sales Systems Analyst (contract)
San Mateo, CA (hybrid) 
**Please note, this is a 12-month contract position, through our Staffing Partner

The Sales Systems Analyst role at PlayStation is an outstanding chance to join a leading team in San Mateo, CA. You will be key in managing and improving our main sales applications. Your work will maintain data accuracy and provide clear, useful business insights that support decision-making throughout the company. This position suits someone ambitious, highly skilled, and who enjoys working in a cooperative setting.

The ideal candidate will combine technical competence with strong analytical and problem-solving skills. You will enjoy cross-functional collaboration and have a proactive approach toward process improvement and system enhancement, making a significant impact on our sales operations.

Key Responsibilities

Business Tools & Data Management

• Manage and maintain core sales applications, including SAP IBP and Alloy.ai, ensuring efficient performance and user experience.

• Coordinate system upgrades, refreshes, and integrations to ensure operational continuity and data integrity.

• Respond to end-user support requests, providing timely solutions aligned with guidelines and business priorities.

• Manage user access and roles, ensuring appropriate segregation of duties and compliance with governance standards.

• Collaborate with cross-functional teams to troubleshoot and resolve system and integration issues.

• Partner with collaborators to identify, scope, and implement system enhancements, updates, and improvements.

• Develop and maintain comprehensive system documentation; conduct user training to drive adoption and proficiency.

• Support data analysis, audits, and reporting activities to maintain high-quality, reliable data.

• Ensure accuracy and integrity of data imports/exports and maintain data processes across systems.

• Participate in system-related projects and initiatives as needed.

Business Reporting

• Lead the creation, prioritization, and delivery of reporting and analytics solutions based on existing requirements and business needs.

• Recommend improvements to reporting methods, processes, and tools to improve the value and accessibility of business insights.

• Maintain elevated standards of data accuracy and availability across systems and reports.

• Provide leadership and mentorship to internal collaborators on effective reporting and analytics methods.

Business Planning

• Support and analyze regional retailer and distributor forecast plans to align with company financial objectives.

• Lead the maintenance of weekly, monthly, and annual field plans within SAP IBP, enabling a data-driven business model.

• Provide project leadership for small to medium cross-functional initiatives, including meeting facilitation, documentation, and system upkeep.

Qualifications

• Bachelor’s degree or equivalent in Business, Information Systems, Data Analytics, or related field.

• 3–5 years of experience in business systems management, sales operations, or data analysis.

• Hands-on experience with IBP, Alloy, or similar planning and analytics tools preferred.

• Strong understanding of data management principles, system integrations, and reporting frameworks.

• Familiarity with programming languages such as SQL, HTML, or Python.

• Advanced Excel and data visualization skills; experience with BI tools (e.g., Power BI, Tableau, DOMO) is a plus.

• Excellent analytical, organizational, and communication skills.

• Ability to prioritize effectively and collaborate in a cross-functional environment.

This is a hybrid/ onsite position.

For nearly 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of narrative, gameplay, and technology. Naughty Dog recently released The Last of Us Part II Remastered as well as a current generation remake of The Last of Us Part I for the PS5. We're also proud to say that The Last of Us Part I and Part II are now available for the first time on PC. Currently, we’re busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us.   

Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome a diverse pool of candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together. 

We have a small SDET team, so you will interact with multiple departments, game systems and pipeline technologies. As a member of SDET at Naughty Dog, you will experience direct ownership, serving as both primary point of contact for your responsible areas within the wider studio, as well as being expected to own and drive their development. You will experience varied and challenging responsibilities requiring a high level of adaptability and a taste for discovering cutting-edge technologies.   

What you will do: 

• Operating, maintaining, and improving multiple continuous integration processes for both source code and assets builds 

• Operating, maintaining, and improving the packaging and mastering process of the game 

• Deploy and maintain project branches, both during development and as part of release management 

• Work with fellow engineers and QA to provide an extensible foundation for testing infrastructure 

• Work with artists, designers, and other departments to ensure fast and stable build operations within the studio 

• Responsibilities may evolve based on needs 

What skills you will use: 

• Experience with continuous integration systems 

• Strong skills with python 

• Strong skills with C++ 

• Good working knowledge of Perforce 

• Minimum of 1 shipped AAA game 

• Minimum of 3 years working in the video game industry 

• B.S. in Computer Science and/or Mathematics or equivalent work experience 

Bonus Skills: 

• Experience with console programming 

• Experience working in a C++ game engine 

• Experience with databases and query optimizations 

• Experience with backend development, including databases 

• Experience with frontend web development with HTML, JavaScript, etc. 

• Experience with machine provisioning and deployment (e.g. Ansible)  

As part of the Naughty Dog application process, candidates should expect to be given a technical interview. 

#LI-AB1

Senior Software Engineer (Frontend), Social

Location: San Diego, CA (Rancho Bernardo)

The Senior Software Engineer will design and develop PlayStation features on the PS5, mobile, and other supported platforms. They will provide strong technical knowledge, experience, and implementation efforts across a set of client applications. The ideal candidate will come from a strong object-oriented development background and be passionate about client applications and web technologies.

Role Responsibilities

• Architect and develop complex projects across multiple teams and fields to deliver new and innovative features.
• Develop and maintain high quality front-end applications using React Native, ensuring they are production-ready and meet performance standards.
• Extremely proactive and independent, communicating with all relevant stakeholders on plans, schedules, and deliverables.
• Create and deploy adaptable UI elements for multiple platforms, emphasizing scalability and ease of maintenance, while incorporating architectural frameworks such as MVC, MVVM, and MVP.
• Collaborate with Product Owners, Product Managers, and Designers to understand feature requirements, define technical requirements, and develop new features.
• Will have ownership of technology, common shareable features across a large project or on several small projects.
• Produce excellent, thorough design, architecture, and development documentation.

•       Focus on quality and strive to improve processes, propose standard methodologies, and drive their usage within the teams.
•       Partner with QA engineers to ensure test coverage and verify test plans that help deliver high quality features.
•       Write unit tests and component tests for features with key characteristics of stability and maintainability that prevent regressions in the product code.
•       Efficiently debug issues raised by internal and external users and work with the team to provide resolutions to these issues.
•       Support and mentor other team members and provide technical leadership by reviewing pull requests, design plans, and participate in architectural discussions.
•       Communicate on development strategy, technical subjects related to software development frameworks and collaborate effectively with the globally distributed teams to achieve business goals.
•       Ability to understand, discuss and improve specifications to enhance the overall experience for players and game studio partners.

Required Qualifications

• Must relocate to Los Angeles, Orange County, or San Diego area.
• Bachelor’s degree in Computer Science or equivalent. 
• 5+ years of solid programming experience in end-to-end development using HTML, CSS, JavaScript, Node.js, React and React Native.
• Expert level knowledge of object-oriented design and design patterns, and passionate about writing high-quality and well-architected code.
• Collaborated on cloud-deployed services hosting APIs and backend processes talking to data storage and caching layers, event buses, and other services.
• Strong understanding of engineering best practices – requirement gathering and analysis, design and develop secure and scalable code with unit tests, partake in code reviews and documentation; experience with open source-based technology stack.
• Ability to oversee periodic on-call duty as well as out-of-band requests.

Preferred Qualifications:

• Several years of experience in working with C++ and C# on multi-threaded applications.
• Strong independent problem-solving skills.
• Excellent written and verbal communication skills in a team environment.
• Proven ability to learn quickly and tackle new challenges.
• Works independently with strong work ethic to deliver on critical timelines.
• Able to work quickly and efficiently in a challenging environment.
• A passion for gaming and a proven record of delivering the best possible experiences to players and game partners.

Senior Software Engineer (Frontend), Social

Location: Los Angeles, CA

The Senior Software Engineer will design and develop PlayStation features on the PS5, mobile, and other supported platforms. They will provide strong technical knowledge, experience, and implementation efforts across a set of client applications. The ideal candidate will come from a strong object-oriented development background and be passionate about client applications and web technologies.

Role Responsibilities

• Architect and develop complex projects across multiple teams and fields to deliver new and innovative features.
• Develop and maintain high quality front-end applications using React Native, ensuring they are production-ready and meet performance standards.
• Extremely proactive and independent, communicating with all relevant stakeholders on plans, schedules, and deliverables.
• Create and deploy adaptable UI elements for multiple platforms, emphasizing scalability and ease of maintenance, while incorporating architectural frameworks such as MVC, MVVM, and MVP.
• Collaborate with Product Owners, Product Managers, and Designers to understand feature requirements, define technical requirements, and develop new features.
• Will have ownership of technology, common shareable features across a large project or on several small projects.
• Produce excellent, thorough design, architecture, and development documentation.

•       Focus on quality and strive to improve processes, propose standard methodologies, and drive their usage within the teams.
•       Partner with QA engineers to ensure test coverage and verify test plans that help deliver high quality features.
•       Write unit tests and component tests for features with key characteristics of stability and maintainability that prevent regressions in the product code.
•       Efficiently debug issues raised by internal and external users and work with the team to provide resolutions to these issues.
•       Support and mentor other team members and provide technical leadership by reviewing pull requests, design plans, and participate in architectural discussions.
•       Communicate on development strategy, technical subjects related to software development frameworks and collaborate effectively with the globally distributed teams to achieve business goals.
•       Ability to understand, discuss and improve specifications to enhance the overall experience for players and game studio partners.

Required Qualifications

• Must relocate to Los Angeles, Orange County, or San Diego area.
• Bachelor’s degree in Computer Science or equivalent. 
• 5+ years of solid programming experience in end-to-end development using HTML, CSS, JavaScript, Node.js, React and React Native.
• Expert level knowledge of object-oriented design and design patterns, and passionate about writing high-quality and well-architected code.
• Collaborated on cloud-deployed services hosting APIs and backend processes talking to data storage and caching layers, event buses, and other services.
• Strong understanding of engineering best practices – requirement gathering and analysis, design and develop secure and scalable code with unit tests, partake in code reviews and documentation; experience with open source-based technology stack.
• Ability to oversee periodic on-call duty as well as out-of-band requests.

Preferred Qualifications:

• Several years of experience in working with C++ and C# on multi-threaded applications.
• Strong independent problem-solving skills.
• Excellent written and verbal communication skills in a team environment.
• Proven ability to learn quickly and tackle new challenges.
• Works independently with strong work ethic to deliver on critical timelines.
• Able to work quickly and efficiently in a challenging environment.
• A passion for gaming and a proven record of delivering the best possible experiences to players and game partners.

LightFeather is seeking a highly skilled Lead ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance

Responsibilities:

• Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
• Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
• Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
• Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
• Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
• Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.
• Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
• Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
• Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
• Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.
• Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.

Required Qualifications and Skills:

• Active DHS Public Trust clearance or higher.
• 9+ years of hands-on experience with ServiceNow platform development and administration.
• ServiceNow Certified System Administrator (CSA).
• Strong expertise in ServiceNow App Engine and custom application development.
• Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
• Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
• Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
• Experience working in Agile environments with tools like Jira or Azure DevOps.
• Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment.
• Experience working with Amazon Web Services (AWS).
• Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
• Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
• Strong leadership and mentoring skills, with experience managing development teams.
• Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
• Excellent stakeholder management, communication, and presentation skills.
• Conflict resolution expertise to mitigate risks and ensure project success.

Preferred:

• Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
• Deep expertise in ServiceNow platform architecture and solution design.
• Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
• Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

LightFeather is seeking a Senior ServiceNow Engineer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.

Location: Fully Remote
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance

Responsibilities:

• Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
• Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
• Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
• Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
• Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
• Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.
• Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
• Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
• Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
• Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.
• Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.

Required Qualifications and Skills:

• Active DHS Public Trust clearance or higher.
• 6+ years of hands-on experience with ServiceNow platform development and administration.
• ServiceNow Certified System Administrator (CSA).
• Strong expertise in ServiceNow App Engine and custom application development.
• Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
• Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
• Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
• Experience working in Agile environments with tools like Jira or Azure DevOps.
• Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
• Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
• Strong leadership and mentoring skills, with experience managing development teams.
• Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
• Excellent stakeholder management, communication, and presentation skills.
• Conflict resolution expertise to mitigate risks and ensure project success.

Preferred:

• Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
• Deep expertise in ServiceNow platform architecture and solution design.
• Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
• Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

LightFeather is seeking a highly skilled Senior ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance

Responsibilities:

• Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
• Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
• Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
• Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
• Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
• Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.
• Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
• Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
• Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
• Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.
• Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.

Required Qualifications and Skills:

• Active DHS Public Trust clearance or higher.
• 9+ years of hands-on experience with ServiceNow platform development and administration.
• ServiceNow Certified System Administrator (CSA).
• Strong expertise in ServiceNow App Engine and custom application development.
• Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
• Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
• Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
• Experience working in Agile environments with tools like Jira or Azure DevOps.
• Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment.
• Experience working with Amazon Web Services (AWS).
• Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
• Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
• Strong leadership and mentoring skills, with experience managing development teams.
• Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
• Excellent stakeholder management, communication, and presentation skills.
• Conflict resolution expertise to mitigate risks and ensure project success.

Preferred:

• Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
• Deep expertise in ServiceNow platform architecture and solution design.
• Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
• Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

HG Insights - Remote, USA

HG Insights is seeking a versatile and experienced Platform Architect. The ideal candidate will bring a strong mix of technical expertise, leadership experience, and a proven track record in building scalable distributed systems.

What You’ll Do:

We are looking for a Platform Architect to drive technical excellence, mentor teams, and lead the development of our next-generation products.
The role requires someone who can balance strategic thinking with hands-on technical leadership.

What You'll Be Responsible For:

• Lead and mentor engineering teams across frontend, backend, and infrastructure domains
• Drive technical vision and architecture decisions for complex distributed systems
• Collaborate with executive leadership on product strategy and technical roadmap
• Build and scale engineering teams through effective hiring, mentoring, and development
• Establish engineering best practices, processes, and quality standards
• Drive innovation in cloud-native architectures and deployment strategies
• Lead implementation of cost-effective and performant cloud solutions
• Oversee development of scalable frontend and backend systems
• Manage site operations and technical infrastructure

What You’ll Need: 

• 20+ years of software engineering experience with at least 5 years in leadership roles
• Strong experience in cloud-native technologies, distributed systems
• Proven track record of leading full-stack engineering teams
• Deep expertise in modern frontend and backend technologies
• Experience with cloud platforms and infrastructure management
• Strong background in API design and microservices architecture
• Experience with monitoring, observability, and performance optimization
• Track record of successful product deliveries and team scaling
• Bachelor's degree in Computer Science, Engineering, or related field

Technical Skills

• Cloud Platforms & Technologies: Docker, Kubernetes, Cloud-native architectures
• Frontend: React.js, Angular, JavaScript/TypeScript, HTML/CSS
• Backend: Java, Go, Node.js, RESTful services
• Databases: Experience with both SQL and NoSQL databases
• Infrastructure: Experience with monitoring tools, CI/CD pipelines
• Architecture: Microservices, distributed systems, high-availability systems

Leadership Competencies

• Strategic thinking and ability to translate business requirements into technical solutions
• Strong team building and mentoring capabilities
• Excellent communication skills with both technical and non-technical stakeholders
• Experience in agile methodologies and project management
• Ability to drive innovation and technical excellence
• Strong focus on engineering quality and best practices

Location: Remote, USA

Employment Type: Full-time

**This is a hybrid position that requires 2 days per week in office at our Chicago location**

As a Technical Customer Success Manager, you will own the post-sale relationship for a portfolio of Syndigo’s Mid-Market and SMB customers, especially within the Ratings and Reviews space. You will focus on monitoring and driving measurable business outcomes, product adoption, retention, and expansion across a large book of customers.

You will leverage reporting and alerts to monitor and identify opportunities within your account book, and act as a trusted advisor on recommendations to improve their UGC program.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

ABOUT THE JOB:

We are looking for a Salesforce Software Developer to join our team as we build out a robust suite of products and functionality to help our rapidly growing Growth, Business Development, Legal, Investor Relations, Deployment Operations, and other teams who all use Salesforce as their “home base”. If you are passionate about build in Salesforce and want to join the most mission-oriented and passionate group of coworkers you’ll ever meet, this job is for you!

WHAT YOU'LL DO:

• Partner with the Salesforce Product Manager to ensure that the Salesforce GovCloud platform is fully aligned with business objectives by maximizing the platforms capabilities and architecting scalable solutions.
• Design and customize Salesforce solutions on Salesforce Government Cloud Plus, ensuring they align with industry best practices and meet the organization's objectives.
• Support CRMA and configure new analytics dashboards, manage and create data recipes as needed.
• Collaborate with developers to implement custom solutions when necessary, ensuring scalability and maintainability.
• Develop and maintain technical documentation, including system architecture, configurations, and customizations.
• Automate business processes using Salesforce automation tools such as LWC, flexi page, Formulas, Flow, Assignment Rules, Validation Rules, Approval Processes, Email and Slack alerts.
• Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth, SSO.
• Partner with internal integration teams as needed when Salesforce needs to consume or push data to other internal platforms (i.e.; ERP)
• Migrate changes from development/testing environments to production and conduct required smoke testing as needed.
• Provide support to end-users, fostering a culture of self-sufficiency and user adoption.
• Adhere to defined coding standards, maintain code documentation and develop well-structured, maintainable/scalable and easy to understand code.
• Determine when Apex code is needed to meet a capability end goal, always striving to seek out low code/no code options when realistic.
• Perform data updates / migration using Data Loader as needed.
• Interface with the Salesforce data backup and recovery tool as needed.
• Stay current with new Salesforce technologies, platform enhancements, releases, industry trends, implement best practices and engaging in regular Salesforce release readiness activities.

REQUIRED QUALIFICATIONS:

• 5 - 7 years of total IT experience with at least 4+ years of Salesforce platform development experience
• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• Strong Salesforce customization and configuration experience, preferably in Sales Cloud. Experience in Government Cloud a preferred.
• Hands on development experience using Salesforce configuration and customizations including Apex, Triggers, Scheduled and Batch classes, Formulas, Flow, Approval Processes, Validation and Assignment Rules etc.
• Development experience in UI technologies like Bootstrap, Lightening Design System (LDS), Lightening Components Development, jQuery, JavaScript, HTML/CSS
• Strong foundation in Object-Oriented Programming (OOP) principles.
• Proven experience with CI/CD version control systems, including GitHub
• Experience with FFLIB (Apex Common Framework).
• Strong debugging and performance optimization skills in Salesforce environments.
• Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and SSO
• Experienced in Standard/Custom Object creation and relationships
• Excellent analytical and problem-solving skills with keen attention to detail.
• Knowledge of software development lifecycle and DevOps tools (i.e.; JIRA, Salesforce DX, Salesforce CLI, etc.)
• A thorough understanding of Continuous Integration/Continuous Delivery/Deployment and tools such as GitHub actions.
• Proven ability to assess the impact of new requirements on SFDC and all upstream and downstream applications, flows and processes.
• Strong communication and interpersonal skills to effectively collaborate with diverse teams - including stakeholders and end users.
• Exceptional organizational and communication skills (both written and oral).
• Strong preference for Salesforce developer certifications - Certified Platform Developer I, and Certified Platform Developer II.
• Experience, or familiarity, with Agentforce is a plus.
• Strong Salesforce customization and configuration experience in Service Cloud, major plus.
• Aerospace and Defense industry experience is a major plus.
• AWS experience is a major plus.
• Bonus points for experience with Communities/Experience Cloud, CRMA tools and methodologies (CRM Analytics - formerly known as Tableau CRM, Einstein Analytics).

ABOUT THE JOB:

We are looking for a Salesforce Software Developer to join our team as we build out a robust suite of products and functionality to help our rapidly growing Growth, Business Development, Legal, Investor Relations, Deployment Operations, and other teams who all use Salesforce as their “home base”. If you are passionate about build in Salesforce and want to join the most mission-oriented and passionate group of coworkers you’ll ever meet, this job is for you!

WHAT YOU'LL DO:

• Partner with the Salesforce Product Manager to ensure that the Salesforce GovCloud platform is fully aligned with business objectives by maximizing the platforms capabilities and architecting scalable solutions.
• Design and customize Salesforce solutions on Salesforce Government Cloud Plus, ensuring they align with industry best practices and meet the organization's objectives.
• Support CRMA and configure new analytics dashboards, manage and create data recipes as needed.
• Collaborate with developers to implement custom solutions when necessary, ensuring scalability and maintainability.
• Develop and maintain technical documentation, including system architecture, configurations, and customizations.
• Automate business processes using Salesforce automation tools such as LWC, flexi page, Formulas, Flow, Assignment Rules, Validation Rules, Approval Processes, Email and Slack alerts.
• Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth, SSO.
• Partner with internal integration teams as needed when Salesforce needs to consume or push data to other internal platforms (i.e.; ERP)
• Migrate changes from development/testing environments to production and conduct required smoke testing as needed.
• Provide support to end-users, fostering a culture of self-sufficiency and user adoption.
• Adhere to defined coding standards, maintain code documentation and develop well-structured, maintainable/scalable and easy to understand code.
• Determine when Apex code is needed to meet a capability end goal, always striving to seek out low code/no code options when realistic.
• Perform data updates / migration using Data Loader as needed.
• Interface with the Salesforce data backup and recovery tool as needed.
• Stay current with new Salesforce technologies, platform enhancements, releases, industry trends, implement best practices and engaging in regular Salesforce release readiness activities.

REQUIRED QUALIFICATIONS:

• 5 - 7 years of total IT experience with at least 4+ years of Salesforce platform development experience
• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• Strong Salesforce customization and configuration experience, preferably in Sales Cloud. Experience in Government Cloud a preferred.
• Hands on development experience using Salesforce configuration and customizations including Apex, Triggers, Scheduled and Batch classes, Formulas, Flow, Approval Processes, Validation and Assignment Rules etc.
• Development experience in UI technologies like Bootstrap, Lightening Design System (LDS), Lightening Components Development, jQuery, JavaScript, HTML/CSS
• Strong foundation in Object-Oriented Programming (OOP) principles.
• Proven experience with CI/CD version control systems, including GitHub
• Experience with FFLIB (Apex Common Framework).
• Strong debugging and performance optimization skills in Salesforce environments.
• Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and SSO
• Experienced in Standard/Custom Object creation and relationships
• Excellent analytical and problem-solving skills with keen attention to detail.
• Knowledge of software development lifecycle and DevOps tools (i.e.; JIRA, Salesforce DX, Salesforce CLI, etc.)
• A thorough understanding of Continuous Integration/Continuous Delivery/Deployment and tools such as GitHub actions.
• Proven ability to assess the impact of new requirements on SFDC and all upstream and downstream applications, flows and processes.
• Strong communication and interpersonal skills to effectively collaborate with diverse teams - including stakeholders and end users.
• Exceptional organizational and communication skills (both written and oral).
• Strong preference for Salesforce developer certifications - Certified Platform Developer I, and Certified Platform Developer II.
• Experience, or familiarity, with Agentforce is a plus.
• Strong Salesforce customization and configuration experience in Service Cloud, major plus.
• Aerospace and Defense industry experience is a major plus.
• AWS experience is a major plus.
• Bonus points for experience with Communities/Experience Cloud, CRMA tools and methodologies (CRM Analytics - formerly known as Tableau CRM, Einstein Analytics).

ABOUT THE TEAM:

The Business Systems team is responsible for building and improving the many systems that enables Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, engineering, modeling & simulation, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by our team. We work across the company to ensure we have the tools and capabilities necessary for mission success. 

ABOUT THE JOB:

We are looking for a Service Cloud Software Developer to join our team as we build out a robust suite of products and functionality to help our rapidly growing Growth, Business Development, Legal, Investor Relations, Deployment Operations, and other teams who all use Salesforce as their “home base”. If you are passionate about build in Salesforce and want to join the most mission-oriented and passionate group of coworkers you’ll ever meet, this job is for you!

WHAT YOU"LL DO:

• Partner with the Salesforce Service Cloud Product Manager to ensure that the Salesforce Service Cloud platform implementation is fully aligned with business objectives by maximizing the platforms capabilities and partnering with the technical architect to design and build scalable solutions.
• Design and customize Salesforce solutions on Salesforce Service Cloud (GovCloud version), ensuring they align with industry best practices and meet the organization's objectives.
• Collaborate with developers to implement custom solutions when necessary, ensuring scalability and maintainability as needed between Service Cloud and GovCloud CRM.
• Develop and maintain technical documentation, including system architecture, configurations, and customizations.
• Automate business processes using Salesforce automation tools such as Formulas, Flow Builder, Assignment Rules, Validation Rules, Approval Processes, Email and Slack alerts.
• Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth, SSO.
• Partner with internal integration teams as required when Salesforce needs to consume or push data to other internal downstream platforms (i.e.; ERP, CRM, CLM)
• Migrate changes from development/testing environments to production and conduct required smoke testing as needed.
• Provide support to end-users, fostering a culture of self-sufficiency and user adoption.
• Adhere to defined coding standards, maintain code documentation and develop well-structured, maintainable/scalable and easy to understand code.
• Determine when Apex code is needed to meet a capability end goal, always striving to seek out low code/no code options when realistic.
• Perform data updates / migration using Data Loader as needed.
• Interface with the Salesforce data backup and recovery tool as needed.
• Stay current with new Salesforce technologies, platform enhancements, releases, industry trends, implement best practices and engaging in regular Salesforce release readiness activities.

QUALIFICATIONS:

• 6 - 8 years of total IT experience with at least 5+ years of Salesforce platform development experience
• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• Strong Salesforce customization and configuration experience, preferably in Sales Cloud. Experience in Government Cloud a preferred.
• Hands on development experience using Salesforce configuration and customizations including Apex, Triggers, Scheduled and Batch classes, Formulas, Flow, Approval Processes, Validation and Assignment Rules etc.
• Development experience in UI technologies like Bootstrap, Lightening Design System (LDS), Lightening Components Development, jQuery, JavaScript, HTML/CSS
• Strong foundation in Object-Oriented Programming (OOP) principles.
• Proven experience with CI/CD version control systems, including GitHub
• Experience with FFLIB (Apex Common Framework).
• Strong debugging and performance optimization skills in Salesforce environments.
• Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and SSO
• Experienced in Standard/Custom Object creation and relationships
• Excellent analytical and problem-solving skills with keen attention to detail.
• Knowledge of software development lifecycle and DevOps tools (i.e.; JIRA, Salesforce DX, Salesforce CLI, etc.)
• A thorough understanding of Continuous Integration/Continuous Delivery/Deployment and tools such as GitHub actions.
• Proven ability to assess the impact of new requirements on SFDC and all upstream and downstream applications, flows and processes.
• Strong communication and interpersonal skills to effectively collaborate with diverse teams - including stakeholders and end users.
• Must be eligible to obtain and maintain a U.S. TS clearance

PREFERRED QUALIFICATIONS: 

• Strong preference for Salesforce developer certifications - Certified Platform Developer I, and Certified Platform Developer II.
• Experience, or familiarity, with Agentforce
• Strong Salesforce customization and configuration experience in Service Cloud
• Aerospace and Defense industry experience 
• AWS experience 
• Bonus points for experience with Communities/Experience Cloud, CRMA tools and methodologies (CRM Analytics - formerly known as Tableau CRM, Einstein Analytics).

Location: Palo Alto, CA

U.S. citizenship required and the ability to obtain a U.S. government security clearance is highly desired.

Rhombus Power seeks a highly motivated UI/UX Designer to build intuitive interfaces that allow users to explore complex datasets and make critical decisions quickly. This role is perfect for someone who thrives at the intersection of product design, engineering, and mission impact, and is excited to build tools that change how critical policy and operational decisions are made.

Our products help government and policy leaders understand complex data, explore scenarios, and make better strategic decisions. This role is primarily design-focused, responsible for shaping user experience, workflows, and interaction design for data-driven applications. The ideal candidate combines strong product and UX thinking with enough front-end fluency to prototype ideas and collaborate effectively with engineering teams. Startup experience is highly desirable. 

What You’ll Do

• Architect, build, and iterate on user-facing features across Rhombus’ flagship platforms, supporting both domestic and international clients. 
• Design it. We’re relying on you to quickly and seamlessly translate complex workflows into clear, beautiful, and functional interfaces that drive decisions at the highest levels.
• Drive it, and fast. Partner with designers, UI team, data teams, engineering teams, product analysts, and backend engineers to refine prototypes, define APIs, and ship impactful product experiences quickly and iteratively. 
• Evolve it. Lead by action, and thereby drive the evolution of our design systems to ensure scalable, accessible, and visually consistent UIs across Rhombus products.
• Fix it. Proactively identify UX/UI gaps and propose improvements to elevate the end-to-end product experience. Champion UI/UX best practices throughout the entire product lifecycle.
• Explore it. Create and maintain robust documentation for design specifications, components, and reusable patterns.

Who You Are

• A systems-minded designer: You bring a deep understanding of systems engineering and especially how humans interact with complex platforms. Whether from a top-tier design consultancy or product-led tech company, you’ve designed elegant interfaces at scale — balancing technical depth with intuitive user experience.
• You lead with initiative, are hands-on with delivery, and don’t shirk debugging — you welcome it, and drive yourself and the team to improve. 
• A mission-driven builder: You care deeply about impact. You understand that good design in the national security space is not just about aesthetics — it’s about clarity, speed, and trust.
• A collaborator: You thrive working cross-functionally with engineering, product, leadership, and customers. You bring ideas to the table and help others sharpen theirs.

Required Qualifications

• 3-5 years of experience as an UI/UX Designer or a Product Designer for complex web applications in SaaS tech. 
• Exceptional expertise with modern design tools such as Figma (preferred), Sketch, Framer, Axure, etc. and a strong understanding of information architecture, interaction design, and visual design principles.
• Experience using design tools such as Figma, Sketch, or similar. Familiarity with CSS preprocessors like SCSS and frameworks like Tailwind or Bootstrap.
• Competency in version control tools like Git, and familiarity with agile workflows.
• Experience working with or building design systems, and maintaining reusable components, and you understand the importance of DRY in design systems. 
• Portfolio clearly demonstrating interface designs and interaction flows, UX thinking. Bonus for pet projects showing your personal design sensibilities and chops.
• U.S. citizenship and ability to obtain a U.S. government security clearance.

Preferred Qualifications

• Proficiency in HTML, CSS, JavaScript, and modern frameworks like React (Angular/Vue also considered)
• Experience with graphing libraries (e.g., HighCharts), and/or interactive mapping tools
• Familiarity with component library tools like Blueprint or Storybook
• A hybrid technologist and creative: You can take a Figma prototype and translate it into pixel-perfect, performant code — but you also know when to iterate on the design itself.
• Prior experience in a high-security, defense, or intelligence environment is highly desired!
• Understanding of generative AI UI trends and how to embed intuitive human-in-the-loop or assistive/agentic experiences

Salary Range

• The estimated base salary range for this position is $80,000 to $135,000/year

Benefits 

• Full medical, dental, vision coverage for employee and dependents 
• 401k matching program 
• PTO and Holidays 
• Bonus and other incentive programs
• Access to mental health program
• Access to Flexible Spending Accounts for Health Care, Dependent and Commuter

About Rhombus 

Rhombus Power Inc. (Rhombus) is a startup located in the heart of Silicon Valley at Stanford Research Park in Palo Alto. We use cutting-edge cross-disciplinary approaches to solve pressing Big Data and Sensing problems in security, energy, and healthcare. Our advisory board includes two Nobel Laureates and a Draper Prize winner. 

Rhombus compensates, motivates, and develops employees, who are trusted, empowered, and involved. Employees have clear roles and expectations – and their roles are flexible enough to move at the speed of innovation in order to meet and exceed client expectations. We have a unique culture of global purpose, rooted in the innovation and progress of Silicon Valley. 

Rhombus knows that diversity is a condition for success. We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer. 

Location

Washington, D.C.

Job Description

We are looking to hiring a Deployment / DevOps Engineer who will work to deploy and implement Rhombus software solutions. The Deployment Engineer will also train users and obtain user feedback, as well as interacting with the Rhombus product team on current and upcoming user requirements. The ideal candidate will have experience with basic software programming, containerized solutions, DevOps procedures and processes, and with working in an Agile environment.

As a Deployment / DevOps Engineer at Rhombus, you will have the opportunity to build strong systems and software utilizing cloud capabilities to support Rhombus' projects within the national security enterprise! Based in DevOps framework, you will participate in and/or direct major deliverables throughout all aspects of the software development lifecycle including scope and work estimation, scripting, architecture and design, coding and unit testing. Applicants should be self-motivated, curious problem solvers. 

THIS POSITION REQUIRES AN ACTIVE TS/SCI CLEARANCE. PLEASE DO NOT APPLY IF YOU DO NOT HOLD AN ACTIVE CLEARANCE

Responsibilities

• Managing, building, configuring, administering, operating and maintaining all components that comprise the DevOps environment
• Developing and maintaining scripts to automate tool deployment to an AWS cloud environment and other tasks. Sold scripting experience is a must! 
• You'll be responsible for scripting and maintaining build environments
• Working with project teams to integrate their products into the DevOps environment
• Conducting round table discussions on capabilities to ensure smooth deployment 
• Defining enterprise Continuous Integration/Continuous Deployment processes and best practices
• Codifying software development best practices across the enterprise
• Developing automated testing framework within DevOps processes

Qualifications

• Must possess an active TS/SCI clearance, please apply only if you have an active clearance
• At minimum, BA/BS degree in Computer Science or similar technology-focused programs
• At minimum 5 years' experience 
• Experience working on Amazon Web Services (AWS) technologies
• Experience with DevOps pipeline tools and technologies, including Docker, Chef, Jenkins, Ansible, or Kubernetes
• Experience with Command line experience in Linux or Unix
• Experience with HTML, PHP and Python
• Comfortable with SQL
• AWS Solution Architect or AWS SysOps Administrator Certification
• Security+ CE, SSCP, CCNA-Security, or GSEC Certification would be preferred
• Experience in working closely with software developers to integrate, configure, and deploy commercial products
• Experience with Multi cloud management
• Knowledge in complex application integration AWS certification

Personal Qualities:

• Must have strong problem-solving skills and demonstrated excellent oral and written communication skills
• We’re seeking folks with strong intellectual curiosity and creativity, with an ability and willingness to learn new skills and apply novel solutions to problems
• Comfort in a fast-paced start-up environment is crucial, with the ability to consistently revise your approach in response to new information, and to be flexible and adaptive

Salary Range

• The estimated base salary range for this position is $120,000 to $190,000/year

Benefits 

• Full medical, dental, vision coverage for employee and dependents 
• 401k matching program 
• PTO and Holidays 
• Bonus and other incentive programs
• Access to mental health program
• Access to Flexible Spending Accounts for Health Care, Dependent and Commuter

About Rhombus 

Rhombus Power Inc. (Rhombus) is a startup located in the heart of Silicon Valley at Stanford Research Park in Palo Alto.  We use cutting-edge cross-disciplinary approaches to solve pressing Big Data and Sensing problems in security, energy, and healthcare. Our advisory board includes two Nobel Laureates and a Draper Prize winner. 

Rhombus compensates, motivates, and develops employees, who are trusted, empowered, and involved. Employees have clear roles and expectations – and their roles are flexible enough to move at the speed of innovation in order to meet and exceed client expectations. We have a unique culture of global purpose, rooted in the innovation and progress of Silicon Valley. 

Rhombus knows that diversity is a condition for success. We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer. 

JOB SUMMARY:

The Senior Field Service Engineer – RUPS Systems will specialize in rotary UPS power system distribution builds, mechanical and generator integration, system integration, start-ups, and preventative maintenance programs. This role requires advanced technical expertise, mechanical aptitude, leadership skills, and hands-on field experience with both electrical control systems and rotating equipment such as generators and flywheels. Strong troubleshooting skills and a commitment to delivering high-performance power solutions in data centers, hospitals, industrial facilities, and utility-scale environments are essential.

This is not a typical UPS engineer or technician role. In fact, a strong background in traditional static UPS systems may not be advantageous for this position. The ideal candidate will have relevant experience with mechanical systems, generators, and rotary equipment, and be comfortable commissioning complex power systems in the field. You will act as the front-line expert for bringing large-scale RUPS systems online, resolving technical issues, and training others. This role will also provide technical software and hardware troubleshooting support to the IEM customer base on-site throughout North America while performing start-ups, retrofits, or preventative maintenance. The engineer will work closely with cross-functional IEM teams to integrate current and new technologies, commission complex generator and RUPS systems, optimize existing power infrastructure, and ensure seamless operation across our power products as defined by the customer's RUPS design and sequence of operations (SOO). This role will serve as the point of contact for all field service personnel related to RUPS startup, generator support, preventative maintenance, 24-hour emergency response, and remote technical assistance.

KEY RESPONSIBILITIES:

• Lead and perform on-site startup, commissioning, and preventative maintenance of RUPS systems, including generator integration, flywheel validation, and facility electrical infrastructure.
• Perform functional testing, load bank testing, system synchronization, and complete system validation to ensure all components meet performance specifications.
• Troubleshoot and resolve complex electrical and mechanical issues related to generators, flywheels, switchgear, control systems, fuel systems, and coupling assemblies.

• Follows a scientific step-by-step process to troubleshoot equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties.
• Works directly with 3^rd party equipment vendors and customers to help resolve re-occurring issues with vendor equipment within IEM’s integrated RUPS systems.
• Perform functional tests, load tests, synchronization, and RUPS system validation.
• Troubleshoot and resolve complex electrical and mechanical issues related to generators, flywheels, switchgear and related control systems.
• Interface with clients, contractors and internal IEM teams during commissioning and acceptance testing.
• Ensure all startup and commissioning documentation, test reports, onsite daily reports and required customer records are completed, submitted accurately and on time.
• Provide technical support and guidance during new installations and system upgrades.
• Train Field Service junior technicians on proper startup, commissioning procedures, troubleshooting protocols, preventative maintenance and how to operate the equipment safely. 
• Maintain compliance with all industry and company safety standards, company procedures and client specific safety protocols. 
• Communicate with Product Engineering and Design Teams with regards to important product bulletins that would affect service, software upgrades, product upgrades or maintenance factors.
• Travel to customer sites to lead commissioning activities with junior techs/engineers or complete commissioning independently.
• As required, travel to the manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing.
• Assists with project start-up and resolving punch list items found at the jobsite.  Work with the customer site superintendents or project managers to update punch lists and ensure jobs are closed out correctly.
• Provide detailed field trip reports that list the issues found onsite to the IEM manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications.   Works with production, service and engineering teams to help resolve any deficiencies that are found.
• Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs.
• Proven ability to manage complex power distribution projects, obtains great technical aptitude and has good communication skills. 
• Performs other duties as required by supervisor.

Power System Integration:

• Lead and support field integration of new RUPS and generator technologies with existing infrastructure, ensuring system compatibility and optimal performance.

System Optimization:

•  Analyze system performance and implement improvements to enhance efficiency, reliability and scalability of existing power systems on customer sites.  

TECHNICAL SKILLS:

• Proficiency in Power/automation programming languages and ladder logic (IEC, Python, Java, SQL, HTML)
• Strong hands-on experience with rotating equipment, diesel generator systems, and mechanical diagnostics.
• Experience with electrical troubleshooting, including relay testing, load bank setup, and flywheel system commissioning.
• Experience with load bank testing, grounding systems and protective relay testing.
• Ability to read and interpret electrical drawings, schematics, and one-line diagrams.
• Proficiency with diagnostic and testing tools - (oscilloscopes, megohmmeters, etc.)
• Experience and proficient with industrial power system controls and monitoring technologies.
  • Communication Protocols-(Modbus/TCP, OPC, DNP3, ARP, IoT, DHCP, HTTP and IP)
  • Familiar and Experience with the TCP/IP suite
  • Experience with the utilization of Loop2k and Modscan 
  • Ability to analyze and interpret engineering documents, codes, standards and technical procedures
  • Experience with RUPS power system controls engineering, including ATO programming in PLC’s, Protective Relays and HMI’s 
• Strong technical ability related to verbal and written communication skills, with the ability to convey technical information to both technical and non-technical stakeholders. 
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex power systems with field service personnel remotely or in person to resolve technical issues on a customer site.

BASIC QUALIFICATIONS:

• BSEE or MSEE
• Minimum 4 years of field experience working with RUPS-UPS power systems, rotary systems, or generator-based power systems.
• Prior experience in commissioning engineering, power systems integration, or generator field service strongly preferred.
• 4 years’ experience as an electrical engineer
• Professional Engineer (PE) License a Plus
• Proficient in Microsoft Office applications
• A strong desire to grow and develop with a passion for providing excellent customer service
• OSHA 10/30 certification
• NFPA 70E certification

SUPERVISION OF PERSONNEL:

• None 

PHYSICAL/MENTAL/ENVIRONMENTAL: 

Physical Demands:

            Activities:        Sitting – 20%               Walking/Standing – 80%

            Lifting:             Must be able to lift a minimum of 25lbs.

            Vision:             Long periods of working in the field on IEM equipment.  

Mental Demands:   Requires the ability to maintain attention to detail and focus on tasks despite potential interruptions and a busy work environment.

Environment: Work duties will be performed in the field on construction sites in hot or cold environments. 

Travel:    100%

Compensation:

The hourly range for this role is $50 -$55 per hour, based on location, experience, and qualifications.

BENEFITS: 

• Competitive salary and performance-based incentives.
• Health, dental, vision insurance and 401K.
• Paid time off and holidays.
• Professional development and training opportunities.

This job description outlines the key responsibilities and qualifications for the Field Service Engineer-RUPS systems. We are looking for someone ready to contribute to the success of our field service operations by bringing excellent technical, organizational and interpersonal skills to the team.

 JOB SUMMARY:

JOB SUMMARY:

The Senior Field Service Engineer – RUPS Systems will specialize in rotary UPS power system distribution builds, mechanical and generator integration, system integration, start-ups, and preventative maintenance programs. This role requires advanced technical expertise, mechanical aptitude, leadership skills, and hands-on field experience with both electrical control systems and rotating equipment such as generators and flywheels. Strong troubleshooting skills and a commitment to delivering high-performance power solutions in data centers, hospitals, industrial facilities, and utility-scale environments are essential.

This is not a typical UPS engineer or technician role. In fact, a strong background in traditional static UPS systems may not be advantageous for this position. The ideal candidate will have relevant experience with mechanical systems, generators, and rotary equipment, and be comfortable commissioning complex power systems in the field. You will act as the front-line expert for bringing large-scale RUPS systems online, resolving technical issues, and training others. This role will also provide technical software and hardware troubleshooting support to the IEM customer base on-site throughout North America while performing start-ups, retrofits, or preventative maintenance. The engineer will work closely with cross-functional IEM teams to integrate current and new technologies, commission complex generator and RUPS systems, optimize existing power infrastructure, and ensure seamless operation across our power products as defined by the customer's RUPS design and sequence of operations (SOO). This role will serve as the point of contact for all field service personnel related to RUPS startup, generator support, preventative maintenance, 24-hour emergency response, and remote technical assistance.

KEY RESPONSIBILITIES:

• Lead and perform on-site startup, commissioning, and preventative maintenance of RUPS systems, including generator integration, flywheel validation, and facility electrical infrastructure.
• Perform functional testing, load bank testing, system synchronization, and complete system validation to ensure all components meet performance specifications.
• Troubleshoot and resolve complex electrical and mechanical issues related to generators, flywheels, switchgear, control systems, fuel systems, and coupling assemblies.

• Follows a scientific step-by-step process to troubleshoot equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties.
• Works directly with 3^rd party equipment vendors and customers to help resolve re-occurring issues with vendor equipment within IEM’s integrated RUPS systems.
• Perform functional tests, load tests, synchronization, and RUPS system validation.
• Troubleshoot and resolve complex electrical and mechanical issues related to generators, flywheels, switchgear and related control systems.
• Interface with clients, contractors and internal IEM teams during commissioning and acceptance testing.
• Ensure all startup and commissioning documentation, test reports, onsite daily reports and required customer records are completed, submitted accurately and on time.
• Provide technical support and guidance during new installations and system upgrades.
• Train Field Service junior technicians on proper startup, commissioning procedures, troubleshooting protocols, preventative maintenance and how to operate the equipment safely. 
• Maintain compliance with all industry and company safety standards, company procedures and client specific safety protocols. 
• Communicate with Product Engineering and Design Teams with regards to important product bulletins that would affect service, software upgrades, product upgrades or maintenance factors.
• Travel to customer sites to lead commissioning activities with junior techs/engineers or complete commissioning independently.
• As required, travel to the manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing.
• Assists with project start-up and resolving punch list items found at the jobsite.  Work with the customer site superintendents or project managers to update punch lists and ensure jobs are closed out correctly.
• Provide detailed field trip reports that list the issues found onsite to the IEM manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications.   Works with production, service and engineering teams to help resolve any deficiencies that are found.
• Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs.
• Proven ability to manage complex power distribution projects, obtains great technical aptitude and has good communication skills. 
• Performs other duties as required by supervisor.

Power System Integration:

• Lead and support field integration of new RUPS and generator technologies with existing infrastructure, ensuring system compatibility and optimal performance.

System Optimization:

•  Analyze system performance and implement improvements to enhance efficiency, reliability and scalability of existing power systems on customer sites.  

TECHNICAL SKILLS:

• Proficiency in Power/automation programming languages and ladder logic (IEC, Python, Java, SQL, HTML)
• Strong hands-on experience with rotating equipment, diesel generator systems, and mechanical diagnostics.
• Experience with electrical troubleshooting, including relay testing, load bank setup, and flywheel system commissioning.
• Experience with load bank testing, grounding systems and protective relay testing.
• Ability to read and interpret electrical drawings, schematics, and one-line diagrams.
• Proficiency with diagnostic and testing tools - (oscilloscopes, megohmmeters, etc.)
• Experience and proficient with industrial power system controls and monitoring technologies.
  • Communication Protocols-(Modbus/TCP, OPC, DNP3, ARP, IoT, DHCP, HTTP and IP)
  • Familiar and Experience with the TCP/IP suite
  • Experience with the utilization of Loop2k and Modscan 
  • Ability to analyze and interpret engineering documents, codes, standards and technical procedures
  • Experience with RUPS power system controls engineering, including ATO programming in PLC’s, Protective Relays and HMI’s 
• Strong technical ability related to verbal and written communication skills, with the ability to convey technical information to both technical and non-technical stakeholders. 
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex power systems with field service personnel remotely or in person to resolve technical issues on a customer site.

BASIC QUALIFICATIONS:

• BSEE or MSEE
• Minimum 4 years of field experience working with RUPS-UPS power systems, rotary systems, or generator-based power systems.
• Prior experience in commissioning engineering, power systems integration, or generator field service strongly preferred.
• 4 years’ experience as an electrical engineer
• Professional Engineer (PE) License a Plus
• Proficient in Microsoft Office applications
• A strong desire to grow and develop with a passion for providing excellent customer service
• OSHA 10/30 certification
• NFPA 70E certification

SUPERVISION OF PERSONNEL:

• None 

PHYSICAL/MENTAL/ENVIRONMENTAL: 

Physical Demands:

            Activities:        Sitting – 20%               Walking/Standing – 80%

            Lifting:             Must be able to lift a minimum of 25lbs.

            Vision:             Long periods of working in the field on IEM equipment.  

Mental Demands:   Requires the ability to maintain attention to detail and focus on tasks despite potential interruptions and a busy work environment.

Environment: Work duties will be performed in the field on construction sites in hot or cold environments. 

Travel:    100%

Compensation:

The hourly range for this role is $50 -$55 per hour, based on location, experience, and qualifications.

BENEFITS: 

• Competitive salary and performance-based incentives.
• Health, dental, vision insurance and 401K.
• Paid time off and holidays.
• Professional development and training opportunities.

This job description outlines the key responsibilities and qualifications for the Field Service Engineer-RUPS systems. We are looking for someone ready to contribute to the success of our field service operations by bringing excellent technical, organizational and interpersonal skills to the team.