Position Summary:

ultrainnovative – Tackle rare and dynamic challenges

The Associate Director, Business Operations Northern Cluster will be responsible for driving the efficient execution of business operations, ensuring alignment between commercial, medical and other operational functions. The individual will work closely with the VP GM to define strategic priorities, improve processes and oversee day-to-day business activities in a fast paced, dynamic biotech organization that covers the following cluster of countries: UK, Ireland, Sweden, Norway, Denmark and Finland. This person should have experience with sales & marketing, financial, supply chain and operational processes. In addition, the ideal candidate should have experience establishing legal business entities and launching gene therapy products.  

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. Operational effectiveness: Identify efficiencies and implement local solutions to improve productivity and scalability in the cluster. 
2. Strategic and tactical planning: Support the VP GM in collaborating with all functions to prepare and execute brand plans, new product launch plans, launch readiness metrics & dashboards, quarterly business reviews and long-range planning. Ensure pull-through of identified EMEA initiatives to local markets. 
3. Go-to-Market Gene Therapy Operations: Collaborate with the EMEA Gene Therapy launch team(s) to prepare and optimize local (site) readiness for gene therapy launches.  
4. Supply Chain Optimization: Partner with supply chain to enhance and develop product distribution in all markets. Lead and mange Home Delivery and Infusion services. 
5. Project Management: Oversee key projects, in particular affiliate legal entity set-up in prioritized countries, ensuring timelines, budgets and deliverables are met. Manage project budgets and third-party vendors to ensure optimal resource use. 
6. Cross-functional Cluster leadership and governance support: Support the VP GM in driving agenda preparation, slide preparation and leadership of key strategic operational meetings, offsites and forums.  
7. Compliance & Risk Management: Ensure adherence to local regulations e.g. ABPI, LIF etc. and mitigating operational risks 
8. Analytics and Insights generation: collaborating with the Regional Analytics team to ensure that maximum benefits are derived from field level interactions.  

Requirements:

Experience 

Industry Experience: 10+ years of experience in biotech, pharmaceutical, or life science industries. Rare Disease experience is highly advantageous.  

Leadership Experience: Proven track record of leading cross-functional teams (scientific, commercial, and operational teams). An ability to lead and manage the establishment of local business entities. Experience in developing launch strategies for gene therapies. 

Core skills: 

- Strong understanding of biotech business operating models, market dynamics and regulatory landscape 

- Financial acumen (budget management, financial forecasting, demand planning, KPIs) 

- Strategic planning and execution 

- Stakeholder management (internal teams, external vendors) 

- Excellent communication and negotiation skills 

Technology and Tools: 

- Familiarity with biotech-specific software and databases (e.g. CRM systems)

- Proficiency in data analytic tools and reporting systems 

Competencies 

1. Strong leadership and decision-making skills. 
2. High attention to detail and results-orientated mindset. 
3. Ability to manage ambiguity in a fast-paced environment. 
4. Collaborative, with strong relationship-building capabilities 
5. Continuous improvement mindset, with a focus on innovation and operational excellence 

Location 

Based in UK, with occasional travel to cluster countries (Ireland, Sweden, Norway, Denmark and Finland) and EMEA HQ in Switzerland. 

Flex position. 

#LI-DNI   #LI-Hybrid

About ApotheCom

ApotheCom is an exciting leader in the field of medical communications. Drawn together from several backgrounds including the pharmaceutical industry, research, marketing, medical and regulatory writing, sales, publishing, digital media and design, we have the experience and all-round ability to conceive and deliver the best quality medical communications programmes.

Apothecom is part of Inizio, a global healthcare consulting and communications group that supports some of the world's leading life sciences companies by providing a full suite of advisory, medical, marketing, communications, and patient and partner engagement services. With over 12,000 employees globally, Inizio creates compelling content and engages communities to achieve outcomes that matter.

About the role

Due to a new business win we are looking for a Senior Medical Writer to join our new account team in London / Manchester or UK remote. You will report to the senior scientific leads and you will develop medical education content across 4 different workstreams.

Skills Required

· You will have experience or an interest in the cardiovascular therapy area.

· You will have experience developing content for different medical audiences

· You will create materials to a high standard and quality, with minimal internal review/assistance

· Excellent quality control skills – style/consistency, grammar, scientific accuracy, proof-reading, layout.

· You will need to ensure all writing meets our client's strategic marketing goals and being of high scientific quality/credibility

· Ability to work within a team and form productive working relationships within, and external to, iNIZIO

· Client-centric attitude - ability to work with clients on projects, ensuring they meet strategic marketing and medical needs

Experience

· Prior experience working as a medical writer for a medical communications agency

· An academic background in life sciences

Excellent benefits package including pension and private medical.

Office-based, hybrid or remote working available with on-site / travel opportunities.

Our Pledge

At Inizio, we value inclusivity, recognise the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success.

About ApotheCom

ApotheCom is an exciting leader in the field of medical communications. We have been drawn together from several backgrounds, including the pharmaceutical industry, research, marketing, medical and regulatory writing, sales, publishing, digital media, and design. This diverse experience gives us the all-round ability to conceive and deliver the best quality medical communications programmes.

Apothecom is part of Inizio, a global healthcare consulting and communications group. This group supports some of the world's leading life sciences companies by providing a full suite of advisory, medical, marketing, communications, and patient and partner engagement services. With over 12,000 employees globally, Inizio creates compelling content and engages communities to achieve outcomes that matter.

About the role

We are looking for a Senior Medical Writer to join our team in London / Manchester or UK remote. You will report to the senior scientific leads.

You will research and develop technical material, ensuring that all output follows written brief and is accurate in content and editorial style and references

You will partner with clients and KOL's on content development either through the Account staff or directly, and attend scientific meetings where output is required.

Skills Required

• You will demonstrate excellent and versatile scientific writing and editing skills (e.g. monographs, training manuals, KOLs slide sets)
• You will have experience developing content for different medical audiences
• You will create materials to a high standard and quality, with minimal internal review/assistance
• Experience writing in a range of media, including print, video, new media (CD-ROM and web-based work)
• Excellent quality control skills – style/consistency, grammar, scientific accuracy, proof-reading, layout.
• You will need to ensure all writing meets our client's strategic marketing goals and being of high scientific quality/credibility
• Understanding of pharmaceutical and health-related issues
• Ability to work within a team and form productive working relationships within, and external to, iNIZIO
• Client-centric attitude - ability to work with clients on projects, ensuring they meet strategic marketing and medical needs

Experience

• Prior experience working as a senior medical writer for a medical communications agency
• An academic background in life sciences

Excellent benefits package including pension and private medical.

Office-based, hybrid or remote working available

Our Pledge

At Inizio, we value inclusivity, recognise the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success.

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.

Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.

Role purpose:

Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.

About the role:

As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.

This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.

Your primary role:

The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.

The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.

Core responsibilities will include:

• Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
• Ensuring project profitability goals and targets are adhered to across the Project Management team.
• Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
• Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
• Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
• Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
  • Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
• Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
• Representing RP PM function in Inizio-wide initiatives
• Driving standardisation / best practice sharing across brands
• Influencing group-level operations strategy

About You…

Your skills and experience:

• More than 10 years of experience in market research project management (qualitative and quantitative research)
• Experience specifically within healthcare market research is essential
• Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
• Strong change management skills (demonstrable experience driving change at a departmental or team-level)
• Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
• Confident liaising with a variety of internal and external stakeholders
• Experience working directly with end-clients
• Proven experience defining and implementing operational strategy at a departmental or business-unit level
• Experience designing and scaling global operating models across multiple regions
• Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
• Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
• Experience embedding continuous improvement cultures
• Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
• Experience managing or contributing to departmental budgets and financial planning
• Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
• Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
• Ability to balance client value, operational efficiency, and commercial outcomes

Ideal profile:

• You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
• You are able to connect day-to-day operations to broader business objectives and commercial outcomes
• You proactively identify opportunities to scale, simplify, and improve how we operate
• You demonstrate a strong sense of ownership for outcomes, not just responsibilities
• You are comfortable making difficult decisions and taking accountability for them
• You operate with a “business owner” mindset, balancing people, client, and commercial priorities
• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

About Inizio Ignite:

Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.

Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.

Role purpose:

Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.

About the role:

As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.

This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.

Your primary role:

The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.

The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.

Core responsibilities will include:

• Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
• Ensuring project profitability goals and targets are adhered to across the Project Management team.
• Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
• Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
• Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
• Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
  • Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
• Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
• Representing RP PM function in Inizio-wide initiatives
• Driving standardisation / best practice sharing across brands
• Influencing group-level operations strategy

About You…

Your skills and experience:

• More than 10 years of experience in market research project management (qualitative and quantitative research)
• Experience specifically within healthcare market research is essential
• Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
• Strong change management skills (demonstrable experience driving change at a departmental or team-level)
• Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
• Confident liaising with a variety of internal and external stakeholders
• Experience working directly with end-clients
• Proven experience defining and implementing operational strategy at a departmental or business-unit level
• Experience designing and scaling global operating models across multiple regions
• Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
• Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
• Experience embedding continuous improvement cultures
• Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
• Experience managing or contributing to departmental budgets and financial planning
• Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
• Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
• Ability to balance client value, operational efficiency, and commercial outcomes

Ideal profile:

• You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
• You are able to connect day-to-day operations to broader business objectives and commercial outcomes
• You proactively identify opportunities to scale, simplify, and improve how we operate
• You demonstrate a strong sense of ownership for outcomes, not just responsibilities
• You are comfortable making difficult decisions and taking accountability for them
• You operate with a “business owner” mindset, balancing people, client, and commercial priorities
• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

About Inizio Ignite:

Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.

Company: STEM : Ignite
Position: Junior Business Analyst (Japan/ UK market)
Location: Hybrid (remote/ Holborn gate office)
Vacancy Type:  Permanent, full time

Job purpose:

A great opportunity to join a dynamic, fast paced global pharmaceutical and life sciences auditing firm headquartered in the UK to collaborate with clients from leading global pharmaceutical companies. We are looking for a highly analytical and results-driven professional to join us in the business analysis team focussing on the Japan market. The role will help you to develop a solid understanding of the pharmaceutical industry, strong quantitative and qualitative analytical skills, and to gain a unique insight into best practices across the industry.

As a member of the analysis team you will have great visibility and exposure to senior directors in the company and the opportunity to take on a high level of responsibility early-on in your career. You will be supported by an experienced analyst team through your development and training and be expected to collaborate and offer new insight within a close-knit team environment.

Key Responsibilities:

• Liaising with internal STEM senior leadership and local project teams to establish project delivery requirements
• Client facing – relationship building through project set up and delivery as well as managing external requests and deadlines.
• Managing multiple client projects
• Building and maintaining MS Excel databases from source data
• Analysing client data using quantitative and qualitative methods to evaluate key performance indicators
• Pressure testing source data and identifying areas for investigation
• Collaborating with Project leaders and local teams to interpret data and formulate action plans and recommendations for clients
• Produce high quality presentations and other deliverables for clients using MS PowerPoint
• Supporting members in the analysis team to meet client deadlines and drive development and efficiencies within the team

Essential Skills

• Full proficiency in English and Japanese is a must
• The ideal candidate must have a Science based degree in subjects with numerical emphasis (such as Chemistry, Physics, Mathematics, Engineering etc) or experience as an Analyst
• Strong communication and project management skills to handle multiple projects with different stakeholders
• Experience in using MS Excel and PowerPoint
• Be proactive, with drive and ambition and a strong work ethic to grow in a dynamic environment with good opportunities to help develop and further the business as a whole
• Analytical thinking
• Problem-solving

Benefits:

• Hybrid working pattern
• Company discretionary bonus scheme
• 23 days Annual leave plus additional time off (+3 days) between Christmas and New Year and (+1) for birthday
• Life Insurance
• Pension under Salary Sacrifice Scheme
• Optional Healthcare Insurance (after 6 months provision) 
• Long term Income protection
• Employee Assistance Program
• Training Courses– to further support development needs.
• Enhanced maternity package.
• Cycle to Work Scheme
• Sabbatical leave (after 5 years of service)

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our STEM team uses benchmarking and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales teams & MSL performance benchmarking. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

Find us here: www.inizio.com/ourbusinesses/ignite

Associate Growth Programme Manager

Location - Remote UK or Hybrid London, Manchester or Macclesfield  

We are seeking an Associate Growth Programme Manager to drive whitespace business development campaigns and enhance lead generation efforts across Inizio Medical. This role requires a strategic and proactive professional who understands the nuances of the pharmaceutical industry, including the distinctions between clinical, commercial, and medical affairs functions. The ideal candidate will focus primarily on email and LinkedIn campaigns to generate new business opportunities and increase engagement with prospective clients. They will collaborate closely with the Growth Strategy and Growth Operations teams to refine outreach strategies and improve lead generation tactics.

Key Responsibilities:

• Develop and execute whitespace business development campaigns targeting potential clients in the pharmaceutical and biotech industries
• Research and identify key companies and decision makers within specified therapeutic areas and service categories, including medical affairs, publications, clinical, and commercial teams
• Leverage our CRM (HubSpot) to manage and track leads, maintain pipeline visibility, report progress and ensure timely follow-up
• Conduct email and LinkedIn outreach to introduce our services, maximizing engagement and conversion
• Analyze lead generation performance and provide recommendations for optimizing outreach and engagement strategies
• Maintain an understanding of industry trends, therapeutic areas, and competitor activities to refine business development approaches
• Partner with the Global Head, Growth and SVP, Growth Operations to enhance campaign development and lead generation tactics
• Collaborate with internal teams to refine messaging, service offerings, and client engagement strategies

Qualifications & Experience:

• Bachelor’s degree in life sciences, business, marketing, or a related field
• Experienced in business development, sales, or lead generation within medical communications, medical affairs, or the pharmaceutical industry
• Strong understanding of medical affairs, publications, clinical development, and commercial functions within pharmaceutical/biotech companies
• Ability to quickly learn new therapeutic areas and disease states to engage in meaningful discussions with potential clients
• Proficiency in CRM software (HubSpot preferred) and Microsoft Office suite
• Excellent written and verbal communication skills with a keen attention to detail
• Self-motivated, goal-oriented, and capable of working independently to drive results
• Experience developing and refining lead generation tactics to improve conversion rates
• Previous experience in medical communications, medical affairs consulting, or a related industry is a plus

If you are a strategic thinker with a passion for lead generation and a strong understanding of the pharmaceutical industry, we encourage you to apply and join our team.

Account Manager needed to join us and build strong, long-term relationships with our customers, driving sustainable growth and ensuring long-term customer success.

The opportunity:

 Are you a relationship-driven, commercially minded Account Manager ready to champion customer success and unlock growth? This role is perfect for someone who thrives on building partnerships, identifying opportunities, and ensuring clients get maximum value from cutting-edge SaaS solutions.

Why Join Us?

• Impact: Directly contribute to revenue growth and customer retention, ensuring our clients achieve their goals with our solutions.
• Innovation: Work with cutting-edge AI and analytics technology, introducing powerful new solutions to your clients.
• Ownership: Own the commercial health and growth strategy for a portfolio of key customer accounts.
• Collaboration: Partner closely with world-class product, sales, and account teams to deliver exceptional customer value.

What you’ll be doing:

You will be responsible for the success and growth of our customer accounts, turning strong relationships into sustainable revenue.

1. Customer Relationship & Growth Management

• Proactively building and maintaing strong, long-term relationships with key customer stakeholders.
• Securing regular meetings to discuss solution expansion, new opportunities, and strategic areas for growth.
• Act as the voice of the customer, championing their needs within the business.

1. Commercial Opportunity Development

• Identifying and progressing commercial opportunities, including user expansions, module add-ons, and scope changes.
• Initiating and managing upsell and cross-sell activities by understanding customer pain points and introducing valuable solutions.
• Supporting the renewal process to ensure high retention rates and continued customer partnership.

1. Account Strategy & Support

• Developing and maintaining strategic account plans, keeping opportunities and commercial notes up to date in our systems.
• Supporting the preparation of proposals, presentations, and RFP responses, coordinating input from internal teams where needed.
• Ensuring there is clear visibility of the commercial pipeline, risks, and next steps for your accounts.

What we want from you:

• Proven experience in account management, customer success, or sales role.
• A genuine interest in revenue growth and strategic client development.
• Confidence in positioning solutions and supporting commercial discussions.
• An entrepreneurial and problem-solving mindset, with a proactive and resilient approach to progressing opportunities.
• Excellent communication and stakeholder management skills, with the ability to build rapport and drive alignment.
• Excellent organizational skills and comfort in managing multiple priorities effectively.

If you have some of this, even better:

• Experience working in a B2B SaaS environment.
• Familiarity with the life sciences, pharmaceutical, or healthcare industries.
• Experience using CRM systems to manage account plans and sales pipelines.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

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Do you want to help solve the world’s toughest problems with big data and AI? This is what we do every day at Databricks.

As a Global Account Manager for one of the largest pharmaceutical and biotechnology organisations, you will be responsible for driving the strategic relationship across regions. You will ensure the successful adoption and expansion of Databricks solutions within their global operations. You will work closely with their key stakeholders to understand business needs and challenges and leverage Databricks' technology to deliver impactful solutions. You will bring an informed and compelling point of view on Big Data, Advanced Analytics, and AI, shaping and owning account strategy to guide customers towards enterprise wide transformation using the Databricks Data Intelligence Platform. 

The impact you will have

• Develop and execute a strategic account plan aligned to customer business objectives, industry dynamics, and Databricks’ growth goals
• Build and maintain trusted relationships with senior decision-makers, including C-level executives
• Provide industry insight and commercial creativity to design differentiated data and AI use cases that resonate
• Identify, qualify, and pursue new business opportunities within existing and new business units and brands, expanding Databricks’ presence and influence across technical and business audiences.
• Co-develop and deliver a business plan with internal teams and ecosystem partners that accelerates customer success along with long term strategic business objectives which are aligned with the customer. 
• Lead and motivate a virtual team of sales, solutions engineering, customer success, and partners to execute against your account strategy
• Collaborate closely with cloud partners (AWS, Azure, Google Cloud) and GSIs to drive co-sell motions and scale adoption
• Serve as the primary executive point of contact globally, ensuring high customer satisfaction and guiding successful commercial negotiations across multiple stakeholders
• Stay well informed on industry trends, regulatory considerations, and data and AI innovation to influence both customer strategy and Databricks’ positioning
• Drive revenue growth by meeting and exceeding client expectations & internal KPIs. 

What we look for

• Proven experience in a global account management role, leading a large cross functional global team, within the technology industry
• Consistent quota over-achievement, particularly in complex, multi-stakeholder sales environments
• Experience driving adoption of usage-based, consumption-led models, including land-and-expand strategies
• Proven experience selling enterprise software platforms to large, complex organisations
• Strong ownership of executive-level client relationships and the ability to operate credibly at C-suite level
• Demonstrated track record of developing new business and driving significant account growth
• Experience working with large, complex, and regulated enterprises
• Solid understanding of the Data & AI landscape with prior technology or SaaS sales experience
• Successful co-selling experience with AWS, Azure, and Google Cloud teams
• Ability to co-develop business cases, articulate value, and gain sponsorship from C-level executives
• Strong experience in enterprise sales methodologies and processes (e.g. territory and account planning, MEDDPICC, Challenger, Command of the Message)
• Experience building and scaling partner ecosystems to support execution of your territory and account plans
• Willingness to travel as needed to meet with client stakeholders 

About SciLeads 

SciLeads is a fast-growing SaaS company focused on providing sales intelligence to the life science and pharmaceutical industry. We’re an award winning company, and have been listed as one of Deloitte’s fastest growing tech companies for four years in a row. We are passionate about putting people first and committed to creating an outstanding employee experience as a remote working company. Come grow your career with us!

About the Role 

As a Sales Development Representative, you will be responsible for managing your pipeline of pre-qualified companies and converting them to demos. You will also be a key part of the sales process and the company's success. This is a great opportunity to develop your sales skills and learn about the life science and pharmaceutical industry within a well-established, highly successful sales engine. At SciLeads, we welcome individuals with an undergraduate degree who are passionate about sales and eager to advance their careers. If you're looking for a role that offers growth and development in the sales field, SciLeads is the right place for you!

Career Opportunities

At SciLeads, we appreciate how important career development is to our employees, that’s why we have designed a SDR career pathway that provides you with the opportunity to progress to a Business Development Executive! You will find out more details about the pathway on your initial recruiter interview. 

Responsibilities include: 

• Manage your pipeline of pre-qualified companies and convert them to demos of the market-leading SciLeads SaaS platform
• Speak directly with customers via phone call, email, and LinkedIn to arrange demos
• Manage and work with the CRM
• Work directly with Sales Managers
• Be a key part of the sales process and the company’s success

Essential Skills: 

• High levels of drive and willingness to learn
• A desire to work in fast-paced sales environment with a significant degree of self-reliance
• Excellent communication and time management skills

Desirable Skills: 

• 6 + months’ experience working in sales 
• An undergraduate degree in a science discipline 
• Demonstrated ability to achieve and exceed targets 
• Entrepreneurial mindset 
• Experience working within the Life Science Industry, or Pharmaceutical Industry

Benefits:

• You’ll complete our Sales Development pathway (inc. Courses, Coaching and other resources)
• Fully remote working (Based from the United Kingdom)
• £750 home office allowance 
• £200 personal & wellbeing development allowance
• Private Healthcare
• Pension
• 25 days holiday plus public/bank holidays
• Women in Business NI Membership 
• A day off for your birthday! 
• A truly flexible working culture
• Quarterly meet ups 

SciLeads is an equal opportunities employer, we welcome and encourage applications of all nationalities, backgrounds and genders.

Our application process is designed to be quick and easy! We value your time, so we won’t ask you to rewrite your CV. All we ask is that you upload your CV and fill in all the mandatory fields. Any additional fields are for you to provide us with more information if you wish to do so.